TRUNK CLUB ROUTING GUIDELINES- Revised September 2015

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1 TRUNK CLUB ROUTING GUIDELINES- Revised September 2015 Purpose of this Guide The Trunk Club Routing Guide provides instructions on our corporate requirements regarding shipping, receiving windows, product quality, packaging & labeling, and billing. It will be your responsibility to provide these Guidelines to the appropriate groups or individuals charged with complying with these specifications within your organization. The core purpose of these Guidelines is to: Allow Trunk Club to improve its overall receiving process and inventory distribution flow. Allow Trunk Club to monitor best shipping practices and floor readiness of goods. Allow Trunk Club to create uniformity and ensure accuracy in how it manages its internal product data and information. Allow Trunk Club to apply more structure to its receipt calendar and issuance of vendor payables. Allow Trunk Club to ensure excellence in product quality and service to members. Please review the shipping and routing guidelines of this manual carefully. Violation of the instructions and/or rules contained in these guidelines may result in refused shipment(s) and/or additional charges to the supplier. Trunk Club issues chargebacks in order to recover operational expenses incurred for correcting vendor errors. Compliance with these requirements supports our common goal of expediting the flow of your merchandise to the selling floor. If at anytime your company is unable to comply with these Guidelines, please contact your Trunk Club Buyer at least 14 days prior to the start arrival date of the ship window. Failure to adhere to the policies outlined below can result in penalties or chargebacks to your company. Shipment under a Trunk Club Purchase Order indicates your acceptance of the policies below, unless you have made alternative arrangements with your Trunk Club Buyer that are documented with Trunk Club s written consent. Please note that the information in this guide is updated periodically and we will notify you when that occurs. We do not recommend that you print any section of this guide without dating it. Please refer to the online version of the Routing Guide found at to make sure you have the most current information available. Trunk Club values every vendor relationship and recognizes that our business model could not be successful without your support. We are dedicated to ensuring that the standards outlined in this Routing Guide are consistent with the retail industry as a whole.

2 2 SECTION 1. Order Shipping & Contact Information Trunk Club is an FOB Destination company. All shipped goods are the property of the sender until the goods are received at the warehouse and in possession of Trunk Club. Trunk Club does not pay for freight or shipping charges. Normal receiving hours for inventory deliveries to the Trunk Club warehouse are Monday through Friday between the hours of 9am and 6pm Central Time. The dock address for the Trunk Club warehouse is: Trunk Club c/o Receiving Dept N Hickory Ave. Suite 200 Chicago, IL Phone: (312) Warehouse Manager: Amy Feliciano Vendors must notify Trunk Club of all inbound shipments at least 48 hours in advance of delivery date, or no later than the same day goods have been shipped. All shipment notifications (ASNs) should be sent to shipments@trunkclub.com. Shipment notifications should include: Electronic Copy of Packing Slip Electronic Copy of Invoice Carrier Tracking Information or BOL Estimated Date of Arrival See Section 2 & 3 for Packing List & Invoice Requirements. Any shipment delivered to an incorrect ship- to address, or any other address that deviates from the normal bulk shipment address listed above in these Guidelines, will be refused, or re- routed to the correct Trunk Club warehouse address at the vendor s expense.

3 3 SECTION 2. Packing List Requirements An electronic copy of the packing list must be ed to at least 48 hours in advance of delivery date, or no later than the same day goods have been shipped. Each shipment must also contain a physical copy of the packing list. One copy must be attached to the lead carton in a removable pouch. For Partial Shipments (multiple shipments per PO) OR Multiple POs delivered on the same day: v Trunk Club requires one packing list per Purchase Order (PO) per shipment The Packing List must contain the following information: Shipper s name, address & phone number Destination/Ship- To address Trunk Club PO number Description of goods Total number of cartons Total units by carton Total units per SKU (VPN/style, color & size) Carrier Name Tracking number OR Pro number & Bill of Lading LTL/Freight Shipments Bill of Lading (BOL) must list, per PO shipped: # of Pallets # of Total Cartons SECTION 3. Invoice Requirements Invoices must be ed to shipments@trunkclub.com at least 48 hours in advance of delivery date, or no later than the same day goods have been shipped. Reminder: For Partial Shipments (multiple shipments per PO) OR Multiple POs delivered on the same day: v Trunk Club requires one invoice per Purchase Order (PO) per shipment

4 4 Please submit all invoices according to the Trunk Club Purchase Order. The invoice must match the packing list sent with the shipment. The invoice must reflect the same terms, trade discounts and unit costs set forth in the Trunk Club Purchase Order. o If the terms, discounts or unit costs differ from the Purchase Order, Trunk Club will apply the terms, discounts and unit costs that are most favorable to Trunk Club. Invoices with more then one PO number or missing information will be returned for reissuance. Each invoice must provide the following information in order to prevent any kind of delay in payment by Trunk Club: Purchase Order (PO) Number Vendor Name Invoice Date (ship date of the PO) Invoice Number Packing Slip Number Payment Terms Destination/Ship- To Address Method of Shipment Vendor Style Number Unit Quantities, Unit Cost and Total Cost per Style Total Units Shipped (per invoice, excluding back ordered or no charge items) Total Cost, special charges itemized separately SECTION 4. Ship Windows & Fill Rate Ship Windows Ship windows are determined by the Trunk Club Purchase Order and will range between 10 and 14 days. The ship window is considered a start arrival date and end arrival date that indicates the first and last date the PO can be received at the Trunk Club warehouse. Adherence to the ship window as determined by the PO is mandatory and the full responsibility of the vendor. Due to the time- sensitive nature of Trunk Club s inventory model, it is imperative that merchandise arrives in our facility by the end arrival date listed on the PO ship window.

5 5 Trunk Club will not receive early or late shipments unless documented as approved by your Trunk Club Buyer at least 14 days prior to the shipment of the goods. If for any reason the vendor cannot meet the original PO ship window, an extension may be requested from and granted only by the Trunk Club Buyer who owns the PO. If approved, a revised PO will be issued with a new ship window. If a ship window extension is NOT requested or granted, failure to comply with the PO ship window may result in the cancellation of the PO, refusal of the shipment OR, if accepted by Trunk Club- a chargeback for the delay in receipt. Fill Rate & Partial Shipments Trunk Club views it as a critical business need for vendors to fulfill the PO commitment. All Purchase Orders should ship complete. If a PO cannot ship complete for any reason: Vendor must notify the Trunk Club Buyer at least 14 days prior to the shipment of the goods. Vendor may request approval to ship out individual styles from a PO IF entire PO cannot ship complete within ship window (as long as all sizes on approved style ships complete). Trunk Club buyer may elect to cancel the goods from the PO. Shipment quantities must be within 5% of the original Purchase Order quantities for a given style, unless documented as approved by your Trunk Club Buyer at least 14 days prior to shipment. If quantities fall outside of +/- 5% the PO quantity, chargebacks may occur. SECTION 5. Quality Assurance Vendors are solely responsible for ensuring that all product is delivered to Trunk Club in exceptional condition. Trunk Club is committed to delivering unrivaled service, quality and value to our members. All product will be inspected upon receipt. Any defect that affects the appearance, durability, or performance of a product will result in the rejection of that merchandise. Merchandise inspections include a review of: Packaging and Labeling Fabric / Materials Measurements Dirt / Oil Color

6 6 Vendors are expected to ship in accordance with the product description, color, retail price, size and quantities specified on the PO. If the Vendor is unable to fill a PO as written: all substitutions, quantity changes, and style cancellations must be approved by your Trunk Club Buyer at least 14 days prior to the start arrival date of the ship window. All goods determined to not be in sellable condition, or to have deviated from the item originally presented to, and purchased by, Trunk Club will be returned to the vendor at the vendor s expense and could result in a chargeback due to loss of sales and operational expenses incurred. SECTION 6. Carton Labeling & Carton Strength Carton Label All cartons sent to Trunk Club must be clearly marked and legible on one end and one side of each carton with the following information: Destination/Ship- To address Purchase Order number Carton number (format = X of Y) Total units per carton Carton contents description (Style, Color, Size) and quantities SAMPLES (if applicable) Same styles and/or SKUs must be packed together in the same carton. Mixed style cartons are allowed if they contain very small, remnant quantities. Trunk Club intends to move toward ASN (Advanced Shipping Notice) and EDI capabilities. To support that goal we will be requiring a GS1/EAN- 128 shipping label in the near future. Carton Strength The following box strength recommendations are based on packaging industry standards, as well as from past experience receiving shipments in the Trunk Club warehouse: Carton Weight (LB) Carton Weight (KG) Bursting Strength (psi) Corrugate Type Single- wall (3ply) Single- wall (3ply) Double- wall (5ply)

7 7 SECTION 7. Refusals and Related Charges This section outlines the Vendor s liabilities and responsibilities when Trunk Club refuses a non- compliant shipment or Purchase Order. Reasons for Shipment/Purchase Order Refusals: The shipment was delivered to the wrong address. Cartons arrive opened, damaged, or with merchandise exposed. (See Carton Strength requirements in Section 6.) The shipment was sent Collect on Delivery (COD), even when shipped via FedEx, UPS and/or Parcel Post. The PO number on the Bill of Lading or carton label is missing or invalid. The PO was received outside the receiving window. The PO has been cancelled or is not an active or open PO in our system. (Please be sure to verify all Purchase Orders prior to shipping. By ing shipments@trunkclub.com at least 48 hours in advance, vendor will avoid such issues.) The shipment contains unauthorized substitutions, overages or defective goods. Fees Assessed for Refused Shipments When a shipment or PO is refused, the supplier will be held liable for any of the following expenses that apply to each individual event: Return or re- route freight charges Parcel call tag fees $ handling fee Any incremental charges incurred due to the refused shipment. SECTION 8. Packaging Material Requirements Trunk Club is an environmentally responsible company. We encourage the use of environmentally sensitive packaging materials (recycled and recyclable). Avoid excess packaging by using material that maximizes protection while minimizing an environmental impact. All shipments should follow the below guidelines: 1. Fill all voids with packing materials (i.e. dunnage). Especially for shoes. 2. All goods must be separated/protected so they do not rub or strike against other items in the same container. 3. All cartons must have an insert (chipboard) on top of the merchandise to prevent from cutting & pilferage.

8 8 Carton without Dunnage Carton with Dunnage Carton with Insert (Non- Compliant) (Compliant) (Compliant) Acceptable Packaging Materials Cardboard partition/dividers, cardboard fittings, corrugated cardboard, and kraft paper Chipboard is required on the top of the goods or bottom of the carton to protect merchandise from knife cuts during opening. It is not acceptable to insert chipboard sheets in between the units inside the cartons. Unacceptable Packaging Materials Expanded polystyrene loose fill peanuts, straw, fiberglass, real popcorn, hard plastic, newspaper, and bamboo The use of molded polystyrene, bubble wrap, micro- foam, Instapak foam packaging, and inflated polyethylene air packets is tolerated, but discouraged due to the increasing difficulty of disposing these items. SECTION 9. Floor Readiness Upon carton opening, items should be shelf- ready, and require as few touches per unit as possible in order to expedite the receiving process. Hanging Requirements Sportcoats/Blazers, Vests, & Outerwear are the ONLY items that must be shipped on hangers. For merchandise shipped in a carton with a hanger inserted, please use carton size appropriate for garment length. Any flat item shipped on hangers is subject to a chargeback. Polybag Requirements Instead of individual polybags, Trunk Club encourages packing shipments in bulk plastic casing to protect goods from moisture or other potential damages in the cartons. Otherwise, it is permissible to ship units in individual polybags.

9 9 Wovens Packaging Material Restrictions Unless Trunk Club Buyer explicitly grants permission for usage in shirt packaging: Shoeboxes o No tissue paper o No cardboard o No pins or safety pins o No ribbon/ties Shoes must be packed with the shoebox labels facing the top of the carton. Shoes should be packed only one layer deep. Due to the unique nature of our inventory model, shoeboxes are especially susceptible to getting damaged in multiple inbound/outbound trips. In order to maintain the integrity of all shoes and member presentation: Trunk Club requests that all vendors ship an additional 12 empty shoeboxes with each shipment in order to replace any damaged shoeboxes. SECTION 10. Vendor Ticketing & Tag Placement Trunk Club requires all vendors to attach UPC tickets to their merchandise prior to shipping in order for Trunk Club to expedite merchandise through the receiving process. All vendor tickets will require approval to ensure data layout is acceptable: All information on tickets must match the packing list and invoice, and tie back to the information submitted to the Vendor in the Purchase Order. UPC Barcodes must be in a Code128 format. Vendors are responsible for sourcing tags. The Trunk Club warehouse does not generate or supply tags to Vendors. Vendor may use a pre- existing ticket format as long as it fulfills requirements below and is pre- approved by Trunk Club. Trunk Club strongly recommends that a Vendor never re- use UPCs for different products. However, Trunk Club strongly recommends maintaining the same UPCs for replenishment programs from season to season.

10 10 Each item must be ticketed with the following information: Vendor Name Style Description Color Style Number Size Price UPC Barcode Approved Tag Placement See tables on pages for required tag placement by category. Reminders: Do not ticket by wrapping around the buttons of the garment. Do not use safety pins to attach ticket. The following will result in a flat handling fee, plus $0.10 chargeback per unit for re- ticketing by Trunk Club in order to receive your shipment, unless Trunk Club explicitly grants an exemption per season, per PO or per style: Shipment not pre- ticketed, or UPC is unscannable Incorrect information on tag, or does not match PO (including UPC or price) Incorrect tag placement

11 11 Superclass Dept Shipping/Packaging Requirements Ticket Placement Photo Example Accessories Bags Ship with dust bag Loop ticket through top carrying handle, or insert in main inner pocket Accessories Wallets Box optional Ticket on bottom of box, or insert in main inner pocket Accessories Belts Ship Flat Swift ticket through belt buckle or belt loop Accessories Socks Do not individually poly bag Ticket on back of cardboard sleeve Accessories Seasonal - Scarves/Hats/Gloves Swift ticket through label only

12 12 Accessories Sunglasses Accessories Ties & Pocket Squares Accessories Ship in cases. If soft case, ship each case in a branded presentation box. Ticket on outermost box Swift ticket through label or tie keeper Must be shipped in a clear bag that is sealed or in a sturdy box with a Underwear & Undershirts presentation window. NO Ticket on back or bottom of packaging undergarments may be shipped in polybags. Denim/Pants/Shorts/Swim All Ticket on left side seam, or first belt loop left of zipper Pants Dress Pants Ticket on back or side seam that is facing up when pant is folded Trunk Club, September 2015

13 13 Knits All Ship Flat. No tissue paper or safety pins. Swift or loop through vendor/size label at back of neck Outerwear All Shipped on Hangers Hang ticket through vendor/size label or locker loop at back of neck Shoes All Standard branded shoe box with shoes wrapped in tissue or dust bags Ticket on front of box next to item information. Do not ticket over image Shoes Flip Flops Ship on cardboard hanger Ticket on back of cardboard hanger, or swift onto pair itself Sportcoats All Shipped on Hangers Hang ticket through top button hole on jacket

14 14 Wovens All No tissue paper, cardboard, pins/safety pins, ribbon/ties Ticket THROUGH 2nd or 3rd button hole. Do NOT wrap tags around buttons themselves, as they will fall off immediately upon try- on SECTION 11. Folding Requirements Wovens: 1. Place shirt face up. 2. Make sure all buttons are buttoned. 3. Turn shirt face down on table (1). 4. Fold right sleeve over so edge of fold is 1 inch off of collar (2). 5. Fold right sleeve down so it is parallel to edge of fold (3). 6. Repeat with left side (4 & 5). 7. Fold tail up to bottom button or the width of a hand (6). 8. Fold bottom to back of shirt collar (7).

15 15 Knits: 1. Place shirt face up. 2. Make sure all buttons are buttoned & zippers are zipped up. 3. Lay shirt face down. 4. Fold right sleeve over so edge of fold is 1 inch off of collar. 5. Fold right sleeve down so it is parallel to edge of fold. 6. Repeat with left side. 7. Fold bottom of shirt to the top of collar. Bottoms (Denim, Pants, Shorts & Swim, except Dress Pants): 1. Place pants face up. 2. Make sure to zip up and button pants. 3. Fold pants in half so the zipper is on the inside & back pockets are out. 4. Pull the crotch out. 5. Lay bottoms so left back pocket is face up. 6. Tuck crotch in. 7. Fold in half so pant cuff is lined up with back pocket. 8. Fold corner of pant cuff in to create a triangle. 9. Fold in half again to the cuff of the pants. *Please note that Shorts only need to be folded in half once.

16 16 Dress Pants: 1. Make sure to zip the zipper and fasten the closure. 2. Holds the pants by the waistband. 3. Use the pleats or crease in the pants to fold into a triangle. 4. Smooth the pants so both hems match up. 5. Fold the pants in half. 6. Fold the pants in half again towards the waistband. *Ensure that ticket on side seam is facing up once the pants are folded and shelf ready. SECTION 12. Sample Purchase Orders Trunk Club requires that all vendors provide one (1) production quality sample of each item contained on the Purchase Order. By receiving samples of inbound bulk merchandise 30 days in advance, Trunk Club can generate rich product content and photography that will drive product knowledge amongst the sales team, support marketing initiatives ( s, blog posts, featured trunks), as well as enrich our CRM tools. Trunk Club will submit a separate Sample PO alongside the Bulk PO, with the ship window designated as 30 days prior to the Bulk PO ship window. All samples are considered a cost of doing business and are sent to Trunk Club at the vendor s expense, regardless of the freight agreement in place for Bulk PO shipments.

17 17 Sample Requirements Samples must be an exact representation of the bulk product that will be received at the warehouse. Samples must match the fabric, trim and color that will be used for bulk production. Samples will undergo inspection upon receipt and must be in 1 st Quality condition in order to be suitable for photography purposes. Samples must be properly packed, folded and individually labeled/tagged. o Labeling Requirements: Vendor Name Style Description Color Style Number Size Fabric Content Care Instructions Country of Origin All cartons shipped under a Sample PO should be clearly labeled as SAMPLES, and sent to the attention of Caitlyn Fields, Photo Dept.. Trunk Club should not be invoiced for samples or freight. Samples will not be returned to the vendor. Vendors who receive permission to have samples returned will provide a return shipping label to Trunk Club. Sample PO Ship- To Address: Trunk Club C/O Caitlyn Fields, Photo Dept N Hickory Ave. Suite 200 Chicago, IL Samples must be provided in the size designated on the Sample PO: Tops (Wovens, Knits, etc.): Medium (M) Wovens Neck Size: 15.5 Sportcoats/Blazers/Outerwear: 40R Bottoms (Denim, Pants, Shorts, Swim): 32 waist Bottoms Letter Sized: Medium (M) Shoes: 9 Belts: 34 If Vendor requires an alternative sample arrangement, please contact the Sample Product Coordinator, Caitlyn Fields (caitlyn@trunkclub.com), for approval. Any deviation from the sample requirements will be subject to a chargeback.

18 18 SECTION 12. Return to Vendor/Return Authorizations There are 3 types of Return to Vendor (RTV)/Return Authorizations (RA) that may be initiated by the Trunk Club Buyer, Finance/Accounting department, and/or Inventory Receiving team. 1) Buyer Initiated: On the rare occasion, Trunk Club will need the vendor to accommodate seasonal stock adjustments and other merchandise accommodations based on selling performance. 2) Non- Compliant Shipments: Incoming merchandise that fails inspection will be returned to the vendor at the vendor s expense. It is our goal to return defective units to you as quickly as possible so that you may see the defects and correct any problems prior to future production. 3) Customer Returns Due to Manufacturing Defects: All merchandise with manufacturing defects returned by customers will be claimed back to the vendor. Defective merchandise will be returned to the vendor when it is received from the customer, even if this occurs after the selling season. Shipping Requirements Trunk Club will promptly notify the vendor when an RTV/RA is required. Trunk Club will obtain the RA number and any required paperwork prior to shipping inventory back to the vendor. All RTV/RAs are returned to the vendor at the vendor s expense. Vendor should provide their FedEx/UPS account number with billing zip code, or have a call tag issued for the RTV/RA pick- up. If Vendor is unable to directly assume freight charges, Trunk Club will issue an invoice for shipping charges incurred by Trunk Club so a credit memo can be issued and applied towards a future invoice. When the merchandise is returned, a packing slip is sent with the merchandise and all cartons are marked with the RTV/RA number provided by the vendor to Trunk Club. It is the vendor s responsibility to provide Trunk Club with accurate information regarding RTV/RAs. If the information is inaccurate, if none is provided, OR if the shipment is refused, it will result in the disposal of these goods by Trunk Club. The monetary claim will remain valid. If you have inquiries about these claims, please contact shipments@trunkclub.com.

19 19 SECTION 13. Trunk Club Vendor Chargeback Policy Trunk Club issues chargebacks in order to recover operational expenses incurred for correcting vendor errors. This policy creates a means of feedback, ensures cost recovery, supports the goals of the company, and allows everyone to share in the success of Trunk Club. All vendor shipments delivered in error will be documented and subjected to Trunk Club's chargeback policy as provided. Note that a single vendor shipment with multiple errors will have each occurrence individually documented and charged back in accordance with our policy. To request Trunk Club supporting documentation (i.e. photos, carton reconciliations, etc.) related to a specific chargeback, please contact Sarah Gaurkee (sgaurkee@trunkclub.com). Please allow 72 business hours for any supporting documentation to be forwarded. Any questions or concerns pertaining to the chargeback issuance, negotiation, and/or refunds can be directed to Bill Bartgen, Finance Ops Senior Analyst (bill@trunkclub.com).

20 20 TRUNK CLUB VENDOR CHARGEBACK LIST EFFECTIVE OCTOBER 1, 2014 (REVISED AUGUST 2015) CODE NOTIFICATION VIOLATIONS (SECTION 1) AMOUNT 1 NO SHIPMENT NOTIFICATION SENT TO $10.00 per PO per shipment SHIPMENTS@TRUNKCLUB.COM (CARRIER TRACKING OR BOL) 2 NO INVOICE SENT TO SHIPMENTS@TRUNKCLUB.COM (ELECTRONIC INVOICE) $10.00 per PO per shipment CODE SHIP/RECEIVING WINDOW VIOLATIONS (SECTION 4) AMOUNT 3 SHIPPED MERCHANDISE THAT IS NOT ORDERED $ per PO per receipt* 4 SHIPPED PO THAT IS CANCELLED/CLOSED $ per PO per receipt 5 MERCHANDISE SHIPPED EARLY/LATE WITHOUT APPROVAL $ per PO per receipt CODE QUALITY ASSURANCE VIOLATIONS (SECTION 5) AMOUNT 6 SHIPMENT CONTAINS DAMAGED ITEMS, OR ITEM DEVIATES $75.00 per PO per receipt* FROM SAMPLE ORIGINALLY PRESENTED AT PO ISSUANCE CODE REFUSAL CHARGES (SECTION 7) AMOUNT 7 SHIPMENT REFUSED (DELIVERED TO INCORRECT ADDRESS Return or Re- route freight charges + Call tag OR SHIPPED COD) fees + $100 handling fee CODE PACKING LIST VIOLATIONS (SECTION 2) AMOUNT 8 NO PACKING LIST, PACKING LIST SENT AFTER MERCHANDISE $ per PO per receipt RECEIVED AT WAREHOUSE 8A PACKING LIST NOT ENCLOSED IN A DESIGNATED LOCATION $ per PO per receipt 9 NO PURCHASE ORDER NUMBER ON PACKING LIST $ per PO per receipt 10 MISSING PRODUCT DESCRIPTION INFO ON PACKING LIST $ per PO per receipt 11 NO SIZE BREAKDOWN BY SKU ON PACKING LIST $ per PO per receipt 12 NO CARTON COUNT OR UNITS BY CARTON ON PACKING LIST $ per PO per receipt CODE CARTON VIOLATIONS (SECTION 6) AMOUNT 13 NO PURCHASE ORDER, CARTON ID NUMBER OR CARTON $ per PO per receipt QUANTITIES LISTED ON CARTON LABEL 13A CARTON LABEL DESCRIPTION DOES NOT MATCH CARTON CONTENTS $ per PO per receipt 14 CARTON STRENGTH DOES NOT MEET REQUIREMENTS $ per PO per receipt 14A SHOE BOXES ARRIVED DAMAGED AND NEED REPLACEMENTS $ per PO per receipt *CHARGEBACK ISSUED ONLY IF TOTAL COST OF INVENTORY IN VIOLATION EXCEEDS CHARGEBACK FEE DOLLAR AMOUNT

21 21 CODE FLOOR READINESS VIOLATIONS (SECTION 9) AMOUNT 15 UNAUTHORIZED PACKING MATERIAL (CARTON OR ITEM) $75.00 per incident 16 FLAT ITEM IS SHIPPED ON A HANGER, OR HANGING ITEM IS SHIPPED FLAT $25.00 per PO per receipt + 50 per unit 17 FLAT ITEM DOES NOT MEET FOLDING REQUIREMENTS $25.00 per PO per receipt + 50 per unit CODE TICKETING & TAG PLACEMENT VIOLATIONS (SECTION 10) AMOUNT 18 SHIPMENT NOT PRE- TICKETED WITH VENDOR UPC, OR UPC IS $ per PO per receipt + 10 per unit UNSCANNABLE 19 PRODUCT INFORMATION INCORRECT ON TICKET, OR DOES NOT MATCH PO (UPC, DESCRIPTION, SIZE, STYLE #, COLOR, RETAIL PRICE) $ per PO per receipt + 10 per unit 20 INCORRECT TAG PLACEMENT $25.00 per PO per receipt + 10 per unit CODE SAMPLE PO VIOLATIONS (SECTION 11) AMOUNT 21 SAMPLE MISSING PRODUCT INFORMATION (DESCRIPTION, $25.00 per sample SIZE, STYLE #, COLOR) 22 SAMPLE PO NOT SHIPPED 30 DAYS BEFORE BULK SHIPMENT UNLESS PRE- ARRANGED APPROVAL $ per PO 22A SAMPLE PO SHIPPED INCOMPLETE $25.00 per sample 22B SAMPLES DELIVERED TO INCORRECT ADDRESS OR NOT ADDRESSED TO "ATTN: CAITLYN FIELDS/PHOTO" 23 DAMAGED SAMPLES OR SAMPLE REQ'D PHOTO TOUCH UP $50.00 per sample 24 SAMPLE RE- SHOOT FLAT AFTER BULK PO RECEIVED $ per sample 25 SAMPLE RE- SHOOT FIGURE $1200 per incident $25.00 per shipment + Return or re- route freight charges CODE INVOICE VIOLATIONS (SECTION 3) AMOUNT 26 PHYSICAL SHIPMENT COUNT DOES NOT MATCH INVOICE, $ per PO per receipt* PACKING LIST QUANTITIES OR BOTH (NEW INVOICE REQ'D) 27 SHIPMENT QTYS DEVIATE BY MORE THAN 5% OF ORIGINAL PO QTYS, UNLESS GRANTED APPROVAL (FILL RATE - SECTION 4) 28 INVOICE CORRECTION (UNIT COST OR DISCOUNT DISCREPANCIES, MISSING INFO) $ per style, per PO $25.00 per invoice *CHARGEBACK ISSUED ONLY IF TOTAL COST OF INVENTORY IN VIOLATION EXCEEDS CHARGEBACK FEE DOLLAR AMOUNT By checking this box, you acknowledge that you have read and understand the terms of Trunk Club's Routing Guide.

22 22 TRUNK CLUB VENDOR CODE OF CONDUCT At Trunk Club, we expect our Vendors to comply with applicable laws and regulations of the United States and the respective countries of manufacture or exportation, including, but not limited to, the Fair Labor Standards Act. All products must be accurately labeled and clearly identified as to their country of origin and content. The language to be used for purposes of notice and interpreting the meaning of these guidelines shall be in English. Trunk Club will not do business with any Vendor that uses involuntary labor of any kind (which includes prison labor, indentured labor, bonded labor, or labor obtained through human trafficking or slavery). Vendors will not employ anyone under the age of 15, and / or under the minimum ages established by applicable law in the country of manufacture. Additionally, Vendors will not expose anyone under the age of 18 to hazardous, unsafe, or unhealthy workplaces. Vendors will also provide adequate protection from exposure to hazardous conditions or materials. Employees of Vendors must not be subject to any physical, sexual, psychological or verbal harassment or abuse. All wages, overtime pay, and legally mandated benefits and allowances must be in compliance with all applicable laws, and shall be set by the Vendor. Trunk Club will not pursue business relationships with Vendors that discriminate in employment: including hiring, salary, benefits, advancement, discipline, termination or retirement on the basis of gender, race, religion, age, disability, sexual orientation, nationality, marital or maternity status, work or personal affiliations, political opinion, or social or ethnic origin. Vendors must provide written standards for safe and healthy work environments for their workers, including adequate facilities and protections from exposure to hazardous conditions and materials. Vendor will comply with applicable U.S. Customs importing laws and, in particular, will establish and maintain programs and documentation to support country of origin production verification, to avoid illegal transshipping. Vendors shall seek ongoing education regarding Customs- Trade Partnership Against Terrorism (C- TPAT) supply chain security requirements, establish an action plan for compliance, and maintain standards set therein. Vendors shall comply with applicable environmental laws.

23 23 Vendor will also respect workers rights to freedom of association and collective bargaining. Vendor will notify Trunk Club promptly, in writing, if the ownership and / or location of the Vendor changes. Trunk Club strives to do business with Vendors that source leathers, furs and any other animal by- product from entities who use fair and humane animal welfare practices. Trunk Club expects all of its Vendors to have programs, policies and training in place to comply with local and / or applicable anti- bribery regulations, including without limitation to the Foreign Corruption Practices Act (FCPA) and the U.K. Bribery Act, and to prevent payments made for the purpose of obtaining or retaining business. Vendor represent that Vendor is currently in compliance with each of the foregoing and, at all times during the Term, shall remain in compliance with each of the foregoing: (i) the Declaration on Fundamental Principles and Rights at Work promulgated by the International Labour Organization ( ILO ); (ii) all ILO fundamental conventions; and (iii) all conventions adopted by the ILO concerning occupational safety and health, child labor, forced labor, maternity protection, and working time, including (without limitation) ILO Convention No. 138 on the Minimum Age for Admission to Employment, 1973; ILO Convention No. 182 on the Worst Forms of Child Labour, 1999), ILO No. 155 Occupational Safety and Health Convention, and ILO No. 161; and (iv) all laws applicable laws concerning employee wages, hours of work, health, safety, and leaves of absence. Please indicate your adherence to the above items by initialing below. Initials Date