Table of Contents SHOW MANAGEMENT INFORMATION. HARGROVE (cont.) HARGROVE SERVICES ADDITIONAL SHOW SERVICES

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1 Table of Contents SHOW MANAGEMENT INFORMATION Registration, Housing and Promotional Opportunities Rules & Regulations Contract Details and Rules & Regulations Union Rules & Regulations Phoenix Convention Center Fire & Life Safety Regulations IAEE Guidelines for Display Rules & Regulations HARGROVE SERVICES General Information General Information Payment & Order Recap Forms Third-Party Billing Agreement Move-Out Information Limits of Liability Security Guidelines Booth Furnishings & Rentals Hargrove Catalog: Specialty Furnishings Forms: Tables & Drapery Chairs, Accessories & Display Cabinets Carpet Cleaning Signs & Graphics Rental Booths Specialty Furnishings HARGROVE (cont.) Material Handling Material Handling Information Material Handling Hints Forms: Material Handling Estimate Privately Owned Vehicle (POV) Unloading Service Labor Forms: Hargrove-Supervised Labor Labor Exhibitor Workshop Materials Movement Hanging Signs & Overhead Structures Exhibitor-Appointed Contractor (EAC) ADDITIONAL SHOW SERVICES Phoenix Convention Center Catering (dba Adventura) Electrical Service (dba Commonwealth) Internet/Telephone/WiFi/Cable (dba SmartCity) Parking Map Additional Vendors AV & Computer Equipment Technology Express Lead Retrieval Global Convention Solutions Plants/Floral Avant-Garde (coming soon) Shipping Information Shipping Caravan Service Shipping Labels: Advance Shipping Direct Shipping Hanging Signs

2 SHOW MANAGEMENT INFORMATION Registration, Housing and Promotional Opportunities Rules & Regulations Contract Details and Rules & Regulations Union Rules & Regulations Phoenix Convention Center Fire & Life Safety Regulations IAEE Guidelines for Display Rules & Regulations

3 Exhibit Booth Contract Additional Details and Rules and Regulations The National Exhibitors Group Joint Committee adopted a series of rules and regulations designed to increase the quality of the exhibits at the National, Area, and Special Conferences of the National Science Teachers Association. Firms and organizations must agree to abide by these regulations when accepting space assignments of these expositions. EXHIBIT FLOOR PLAN All measurements shown on the diagram are believed to be accurate, but management reserves the right to make such modifications as may be necessary to meet the needs of exhibitors and the exhibit programs. NSTA will make every effort to arrange meeting sessions near the exhibit area. But NSTA reserves the right to change sites of meeting sessions to meet the needs of the conference. RESTRICTIONS IN OPERATION OF EXHIBITS Management reserves the right to restrict exhibits which, because of noise, safety, conduct of exhibitors, method of operation, mate rials, or any other reason, become objectionable and also to prohibit or to evict any exhibit which in the opinion of the management may detract from the general character of the exhibit as a whole. This reservation includes persons, things, conduct, printed matter, or anything of a character which the manage ment determines is objectionable to the exhibit. In the event of such restriction or eviction the NSTA and management are not liable for any refunds of rentals or other exhibit expense. LIABILITY A) The exhibitor must surrender space occupied by him in the same condition as it was at the commencement of occupation. The exhibitor shall assume all responsibility for damage to the exhibit hall by reason of his exhibit and shall indemnify and hold harmless the exhibit facility, NSTA, and their representatives for all liability which might ensue from any cause whatsoever arising out of the exhibitor s participation in the exhibits or in conference activities. The exhibit facility, NSTA, and their representatives will not be liable for injuries to any person or for damage to property owned or controlled by the exhibitor, which claims for damage or injuries may be incident to, arise from, or be in any way connected with the exhibitor s occupation of display space, and the exhibitor, on signing the contract, expressly releases and indemnifies the aforementioned from any and all claims for such loss, damage or injury. B) Insurance Risk Exhibitor bears the risk of loss due to the inadequacy or failure of any insurance or any insurer, including any insurance that may be provided by exhibitor, NSTA, or the Conference Center. C) Consequential Damages NSTA shall not in any event be liable to exhibitor for any consequential damages. CANCELLATION a $100 administrative fee will be applied for cancellations prior to the deadlines listed below. Exhibitors renting less than 300 square feet initial deadline: 5:00 p.m. EST August 10, 2012 Exhibitors renting 300 square feet or more initial deadline: 5:00 p.m. EST July 13, 2012 $500 cancellation fee after deadlines After September 12, 2012 exhibitiors are responsible for the full booth cost. Contracts received after September 12, 2012 will have 5 business days after submission date of contract to cancel, however, the administrative fee will still apply. No cancellations will be accepted 15 days prior to the first day of show move-in. If booth space is not occupied four hours prior to the exhibit opening, management shall have the right to use such space as it sees fit. SErvICE INFORMATION All services customarily required by exhibitors will be available and must be obtained through the official service contractors. No other contractors will be permitted without prior approval. Complete shipping instructions and information regarding furniture and carpet rental, electrical work, plumbing, labor for erecting and dismantling exhibits, drayage, etc., will be forwarded to exhibitors in advance. A service desk will be maintained in the exhibit area. EXHIBITOR ADMISSION Each exhibiting firm will be entitled to register four (4) representatives without charge for each 10' 10' booth space rented. Exhibitors will be billed $100 for each additional representative. Complimentary registration s intended use is for the employees of the exhibiting company only. Exceptions are: nonscience educational companies, independent contractors, and science education companies with no more than five full- or part-time employees. Violation of the use of complimentary registrations will result in cancellation of the contract and forfeiture of payments. Rules and ReguLATIONS Exhibitor recognizes and agrees that NSTA retains full power and authority to interpret and enforce all Rules and Regulations for the Conference, including the authority to amend or adopt new Rules and Regulations that NSTA considers necessary and proper for the exhibition. Failure to comply with these or any other regulations or amendments shall constitute sufficient cause for NSTA to require the immediate removal of the exhibit or offending exhibitor. This may result in forfeiture of all fees paid and the opportunity to exhibit at future conferences or exhibitions sponsored by NSTA. NSTA may lease any space so forefeited to another exhibitor. A. General Regulations 1. Exhibit management will provide necessary security personnel during the hours the exhibit area is closed. However, the exhibitor is solely responsible for his own exhibit material and should insure his exhibit against loss or damage. 2. Exhibit booths must be staffed during exhibit hours by persons who are well prepared to explain, courteously and effectively, all products and services on display. Each exhibitor must wear an official exhibitor s identification badge. 3. Management reserves the right to make modifications to the exhibit hours as may be necessary to meet program needs. 4. The exhibitor agrees not to dismantle or pack his/her display before the close of the exhibit. NSTA will assess the exhibiting company a $500 fee for any booths dismantled, packed, or abandoned before the 12:00 noon teardown time. For exhibitors holding 300 square feet or more, the fee will double. 5. It is understood that no rooms, suites, or other space in conference hotels will be used for exhibit purposes, workshops, or other exhibitor sales related use. Social affairs of all kinds should be scheduled not to conflict with program events. 6. The exhibitor agrees to abide by all local tax regulations. Exhibit management will advise of any tax requirements but each exhibitor is responsible for collecting and submitting payment of their own sales tax to the appropriate legal authority. B. Construction and Arrangement of Exhibits 1. Exhibits must not project beyond the space allocated or obstruct the view of the exhibits of others. Reasonable effort must be made to provide space within the confines of the booth for interviews, demonstrations, distribu tion of materials, etc., so that visitors do not obstruct the aisles. 2. In straight-line exhibits, no solid construction will be permitted to exceed 44 inches in height except in the back half of the booth, where it shall not exceed 8 feet. For example in a 10' 10' booth, solid construction above 44 inches must begin at least 5 feet back from the aisle line. In island spaces or peninsula spaces 20' 20', 20' 30', or larger narrow overhead panels of open bridge-type construction will be permitted to a maximum height of 10 feet along the center line of the space or along the aisles to facilitate the construction of open-type exhibits. No equipment or partitions, except slender supporting posts, may extend above the 44-inch height within 5 feet of the aisle. Plans for island and peninsula displays must be submitted to and approved by management 45 days in advance of the conference. 3. Any part of the exhibit which does not lend itself to an attractive ap pearance, such as unfinished side or end panels, must be draped at the exhibitor s expense. Management reserves the right to have such finishing done, billing the exhibitor for charges incurred. 4. All decorations must be flame-proofed. All hangings must clear the floor. Electrical wiring must conform with the National Electrical Code safety rules. Exhibitors must comply with all city fire regulations. 5. Exhibitors, or their agents, shall not injure or deface the walls or floors of the buildings, booths, or the equipment of the booths. When such damage appears, the exhibitor is liable to the owner of the property so damaged. 6. Helium balloons are not allowed. 7. Hanging signs cannot exceed 16' from the top of the sign to the floor. Requests for exceptions must be made in writing to the NSTA Exhibits Manager 15 days prior to first day of show move-in for approval. C. Limitations on the Use of Space 1. No exhibitor shall assign, sublet or share the space allotted without the knowledge and written consent of management. Exhibitors must show only goods manufactured or dealt in by them in the regular course of business. All exhibits, interviews, demonstrations, and distribution of materials shall be confined exclusively to the assigned booth and must be relevant to the exhibitor s products and shall not be made primarily to attract or amuse. Sufficient space must be provided within the exhibit booth to contain persons watching demonstrations and other promotional activities. Each exhibitor is responsible for keeping the aisle or aisles near his booth free of congestion resulting from his demonstrations or other promotion. 2. Musical instruments, radios, sound motion picture equipment, record players, or any noise-making machines shall be operated only at a noise level that will not interfere with other exhibitors or add unduly to general acoustic inconvenience. All such promotional devices must be approved by management 30 days prior to the exhibit opening and must be in harmony with any agreements entered into by the Association, the man agement of the hall, and applicable labor unions. Approval cannot be given, however, for the use of sound equipment for live demonstrations in booths less than 20' x 20'. 3. Distribution of items other than literature describing the company s product is discouraged. Such distribution is not expressly prohibited, however, if it does not violate standards of good taste or tend to introduce a carnival atmosphere. 4. Exhibitors must adhere to state and local laws regarding holding raffles in their booth. 5. No animals are allowed in the Exhibit Hall unless prior approval is granted by show management.

4 Union Rules & Regulations Arizona is a Right-to-Work State. Therefore, there are no restrictions or requirements to use union labor for products or equipment installation or dismantling (I/D) provided exhibitors use full-time permanent employees. Spouses, children, friends and temporary employees/help are not permitted in the I/D activities. Simply stated, exhibitor personnel can set-up their own products or equipment within the confines of their contracted exhibit area. Exhibitors requiring the assistance of forklifts, cranes and/or other power/motorized I/D equipment/tools would order same and related operations from the Official Service Contractors Hargrove, Inc. Exhibitors may not borrow tools from the Exhibit Facility and/or the Official Service Contractor. Hargrove shall be the sole authority on all matters in the dock area. This shall include but not be limited to such items as assignment of dock space, and the loading/unloading of materials and equipment requiring labor in excess of any exhibitor s full-time employee(s). Hargrove personnel shall be used for: The operation of forklifts, cranes and all other power equipment for material handling (the loading/unloading of display materials, machinery, product and equipment). Exhibitors cannot borrow forklifts, dollies, hand trucks, carts, etc. from the Exhibit Facility and/or the Official Service Contractor to uncrate, unskid, move, position, assemble, reskid, and/or recrate, etc. their equipment, product or displays. Material handling between the dock and exhibit space when exhibitors full-time employees are unable to complete the tasks themselves. Installation and/or dismantling of exhibits when exhibitors full-time employees are unable to complete the tasks themselves. Any conflicts or disagreements regarding the union jurisdiction or interpretations thereof shall be resolved with representatives of the Official Service Contractor and Show Management. Hargrove will not be responsible for any material they do not handle. A Note about Gratuities: Solicitation of tips or gratuities in any form is prohibited. Please do not tip any Hargrove employee, as all are paid at an appropriate, professional wage scale A Note about Safety: Standing on chairs, tables or other rental furniture is prohibited. This furniture is not engineered to support standing weight. Hargrove, Inc. cannot be responsible for injuries or falls caused by the improper use of rental furniture. If assistance is required in assembling your booth, please order installation and/or dismantling labor by using the enclosed Order Form and the necessary ladders and tools will be provided. Please assist us in our efforts to provide a safe working environment for everyone.

5 APPENDIX A PHOENIX FIRE DEPARTMENT AND PHOENIX CONVENTION CENTER Dear Show Managers and Exhibitors: The Phoenix Fire Department and the Phoenix Convention Center have created this Fire and Life Safety Regulations handout to assist you in the planning, setup, and operation of your event and/or exhibition. This handout is designed to cover some of the most common fire and life safety issues that you may encounter with your event and/or exhibition. This regulation handout is not a complete list of all relevant code requirements, therefore, if you have any questions, please contact Mary Schilling, Fire Marshal with the Phoenix Fire Department at (602) , or at mary.schilling@phoenix.gov. GENERAL REQUIREMENTS The trade show/exhibition shall be set up per the Fire Department approved plan(s). ALL EXHIBIT/DISPLAY CONSTRUCTION, DECORATION MATERIAL, AND DRAPE must be flame retardant. Oilcloth, tarpaper, nylon, plastic cloth, and certain other plastic materials that cannot be rendered flame retardant, through spray or dip application, are prohibited. Vertical carpet is also prohibited unless it is flame retardant. Please have the material s fire resistive documentation available prior to the show opening. If documentation for the material is not available then proof of satisfactory flame retardancy may include a field flame test based on NFPA 701*. This will require the material to have a 1 X 4 inch sample cut. *Please note that the NFPA 701 test is a destructive test and the sample could be discolored or destroyed. Plywood less than ¼ in thickness must be flame retardant treated lumber. The product shall not be painted or similarly modified until the material has been inspected and the flame retardant marking/labeling verified. Exits and aisles must be clear of all obstructions. This includes chairs, tables, product, trailer tongues, displays, etc. At no time shall a fire alarm horn/strobe be blocked or covered. A minimum three (3) foot clearance shall be provided around all fire extinguishers*, fire hose cabinets, standpipe connections, automatic external defibrillators, and fire alarm pull stations. These devices shall also be clearly accessible and visible from the aisles. NOTE: If fire extinguishers are obstructed, the client is responsible for providing a fully operational 2A-10BC fire extinguisher in a visible, accessible location. Combustible materials such as pamphlets and other paper products shall be limited to a one (1) day supply and maintained in an orderly fashion inside the booth. No storage is allowed behind the booths. Registration area will also be limited in storage amounts. Combustible containers, such as wood crates and empty cardboard boxes shall be stored outside of the exhibit space or inside an approved storage area. General service contractors/decorators can provide storage options All ordinary combustible freight storage in the lower truck docks shall be limited to 12 in height. Storage shall be confined to the event assigned doc slips. Combustible storage is not allowed under trailers. Operational single station smoke detectors shall be provided in all enclosed exhibits and vehicles exceeding 120 square feet (i.e. recreational vehicles, mobile homes, tents, semi trailers, etc.). Covered exhibits and booths exceeding 300 square feet shall obtain prior approval and comply with additional automatic sprinkler protection requirements. Booths that require more than 50 feet travel distance to an exit aisle shall be provided with a minimum to two (2) exits remote from each other. Any structure designed with a second level intended to be occupied shall submit plans stamped by a licensed structural engineer prior to move in. These booths shall be reviewed and approved by the Phoenix Fire Department and, if applicable, the Building Safety Department prior to setup in the facility. 31

6 Two story booths with only one means of egress from the upper level shall have a posted maximum occupant load of ten (10) persons on the second level. Exit signs shall be visible from all locations. If exit signs are not visible, temporary exit signs shall be posted as approved by the Fire Marshal. If the space s lighting is at a low enough level in which the temporary exit sign(s) are not visible, then internal or external illuminated signs shall be used. Aisles in an exhibition or tradeshow shall be a minimum ten (10) feet wide. NOTE: This width may be increased based upon the show type and setup. Vehicles, freight, storage, or other items shall not be stored or left in the path of the rollup or sliding doors. At no time shall doors be obstructed from self-closing. LIQUID AND GAS FUELED VEHICLES AND EQUIPMENT FOR DISPLAY: All fuel tank fill caps shall be self-locking or taped in an approved manner to prevent tampering. Fuel in the fuel tanks shall not exceed one quarter of the tank capacity or five (5) U.S. gallons (18.9L), whichever is less. Vehicles or equipment shall not be fueled or defueled on City of Phoenix property. The battery s positive post must be disconnected. If approved by the Fire Marshal, batteries used to power auxiliary equipment may be permitted to be kept in service. CNG, LNG, LPG (propane), and hydrogen fuel tanks shall have their emergency shut off valve(s) in the closed position. RV s, campers, tractor-trailers, and other vehicles with more than 120 square feet of ceiling shall have an operational smoke detector per divided section. It may be necessary to inspect, move, or relocate a vehicle before or during a show. For this reason, it is recommended that a set of keys be available on site for all vehicles. Fuel storage shall be located outdoors in approved cabinets at a location approved by the Fire Marshal. COOKING AND WARMING DEVICES: All cooking and warming devices shall be approved by the Fire Marshal. All cooking and warming devices shall be listed by a recognized testing laboratory, i.e. UL or FM. Open flame cooking devices shall be isolated from the public by placing the devices a minimum 48 inches from the public accessible area or provide a non-combustible three (3) sided non-combustible barrier between the public and the device(s). Individual cooking or warming devices shall not exceed 288 square inches of cooking surface. The table surface holding the cooking or warming device using combustible oils or solids must be made of a non-combustible material. A minimum of two (2) feet shall be provided between devices. Combustible materials (including booth drape) shall be maintained a minimum two (2) feet from cooking and warming devices. An approved 20BC rated dry chemical fire extinguisher shall be provided within 30 feet of deep fat fryers using animal-based oil. A wet chemical type K fire extinguisher shall be located within 30 feet of any cooking device that utilizes vegetable-based oil. Butane burners are allowed provided that the following are met: a. The cylinder(s) and appliances shall be listed. b. Appliances shall not have more than two (2) 10 ounce (296 ml) non-refillable butane gas cylinders, each have a maximum capacity of 1.08 lb (.490 kg). c. Cylinders shall be connected directly to the appliance and shall not be manifolded. d. Cylinders shall not be in the building after show hours. e. Additional replacement and empty cylinders shall be stored outside the building. A noncombustible lid shall be immediately available and shall be of a sufficient size to cover the devices cooking well. 32

7 ELECTRICAL: Non-grounded two (2) wire 110v extension cords are NOT permitted. Most of these cords are only listed for residential use. Extension cords shall not run under carpet or rugs unless designed to do so, or if it is approved by the in-house electricians. There shall be a two (2) foot clearance between halogen or other high intensity lights and combustibles or per the manufacturer s instructions. Halogen and other high intensity lighting shall have the original factory guards in place over the lens/glass. All electrical cords, devices, and equipment shall be free from defects and operated per their manufacturer s instructions. All electric cords in the path of travel shall be taped down to prevent tripping. All electric devices shall be listed by a nationally recognized laboratory, i.e., UL / FM. Placement of cables along floors, aisle ways, doorways, or other areas that can create a trip hazard or prohibit accessibility is prohibited. If cords do not exceed a #2 pencil size, they may be taped down. The tape shall cover the cord in a parallel direction. Cable ramps may only be utilized with pre-approval by the on-site Fire Marshal 72-hours prior to load-in HAZARDOUS MATERIALS: Material Safety Data Sheets (MSDS) are required to be onsite and accessible for all approved hazardous materials brought into the facility. ALL hazardous materials shall be approved by the Phoenix Fire Department and the Phoenix Convention Center prior to being brought into the facility. The following hazardous materials are PROHIBITED on show floors: LPG cylinders in excess of 2.5 pounds (1 kg) water capacity Flammable compressed gases, such as acetylene. Flammable liquids, including but not limited to, gasoline, kerosene, cleaning solvents, thinners and other petroleum-based liquids except those allowed in section LIQUID AND GAS FUELED VEHICLES. Pool chemicals, pesticides, herbicides, poisons, and other such products. Explosive materials, unless approved by the Fire Marshal, such as pyrotechnic materials. Cryogenics (i.e. liquid nitrogen, liquid oxygen), unless approved by the Fire Marshal. OPEN FLAME DEVICES Open flame devices are PROHIBITED with the exception of the following: Cooking or warming devices in compliance with the COOKING AND WARMING DEVICES section. Sterno may be used for warming trays with an operational, visible, and accessible 2A- 10BC fire extinguisher within 30 feet. Candles that have been pre-approved by the Fire Marshal and Phoenix Convention Center. FIRE WATCH: A fire watch, in accordance with the 2006 Phoenix Fire Code, shall be in place during the following conditions: Any time fog, smoke, or haze is used. Any time pyrotechnic effects are used. The fire alarm is in a modified mode. When the Phoenix Fire Department and/or the Phoenix Convention Center determine the hazards associated with an operation or event warrants. 33

8 Made possible by a generous grant from TM Guidelines for Display Rules & Regulations 2011 Update

9 5' 8' 8' 10' 5' 8' 10' 8' 4' 4' 4' 1' 4' 4' 8' 8' 4' 4' 20' 5' 8' 4' 4' Contents 10' 5' Linear Booth and Corner Booth 4 Perimeter Booth 5 (1.219M) 5' (2.438M) 10' End-cap Booth 6 10' 10' Peninsula Booth 7 (1.219M) 5' 10' 12' 5' MAX. PERMISSIBLE Split Island Booth 8 Island Booth 9 Extended Header Booth 10 5' 10' 10' 5' Other Important Considerations 11 5' Issues Common To All Booth Types Advisory Notes To Exhibition Organizers 14 This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

10 Guidelines for Display Rules and Regulations 2011 Update The following Guidelines for Display Rules and Regulations have been established by the International Association of Exhibitions and Events (IAEE). Guidelines for Display Rules and Regulations are created to promote continuity and consistency among North American exhibitions. They are the model for most domestic exhibitions. It is recommended that exhibition organizers include a copy in the Exhibition Prospectus and/or Exhibitor Rules and Regulations. This revised 2011 edition of IAEE s Guidelines for Display Rules and Regulations is offered as a resource for exhibition and event organizers to use in creating consistent and fair exhibiting standards for their events. These Guidelines afford exhibitors a maximum return on their exhibit investments. Compliance with fire, safety, Americans with Disabilities Act (ADA), and other state, federal or provincial government requirements has also been addressed. However, always check with a local exhibition service contractor and the facility for local regulations. It is IAEE s goal that the display rules and regulations, ultimately developed by each exhibition and event organizer, shall provide exhibitors with all the information necessary to properly design and build exhibits, as well as plan their booth s layout and content. Show organizers should present the professional standards expected of exhibitors. Finally, they should assure all exhibitors, regardless of exhibit size or location, an environment conducive to successful interaction with their audiences. IAEE is a global association that serves as the foremost authority on exhibition management and operations. For display rules and regulations specific to an exhibition or event, consult the exhibition or event organizer. This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

11 Linear Booth (3.048M) 10' Linear Booths, also called in-line booths, are generally arranged in a straight line and have neighboring exhibitors on their immediate right and left, leaving only one side exposed to the aisle. Dimensions For purposes of consistency and ease of layout and/ or reconfiguration, floor plan design in increments of 10ft (3.05m) has become the de facto standard in the United States. Therefore, unless constricted by space or other limitations, Linear Booths are most commonly 10ft (3.05m) wide and 10ft (3.05m) deep, i.e. 10ft by 10ft (3.05m by 3.05m). A maximum back wall height limitation of 8ft (2.44m) is generally specified. (3.048M) 10' (1.524M) 5' (1.524M) 5' PLAN VIEW Use of Space Regardless of the number of Linear Booths utilized, e.g. 10ft by 20ft (3.05m by 6.10m), 10ft by 30ft (3.05m by 9.14m), 10ft by 40ft (3.05m by12.19m), etc. display materials should be arranged in such a manner so as not to obstruct sight lines of neighboring exhibitors. The maximum height of 8ft (2.44m) is allowed only in the rear half of the booth space, with a 4ft (1.22m) height restriction imposed on all materials in the remaining space forward to the aisle. (See Line-of-Sight exception on page 8.) Note: When three or more Linear Booths are used in combination as a single exhibit space, the 4ft (1.22m) height limitation is applied only to that portion of exhibit space which is within 10ft (3.05m) of an adjoining booth. 10' LEFT SIDE VIEW (1.524M) 5' 5' 4' (1.219M) 8' 5' 4' Corner Booth A Corner Booth is a Linear Booth at the end of a series of in-line booths with exposure to intersecting aisles on two sides. All other guidelines for Linear Booths apply. 4' 10' (1.219M) 4' (2.438M) 8' FRONT VIEW 10' X 10' LINEAR BOOTH This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

12 Perimeter Booth A Perimeter Booth is a Linear Booth that backs to an outside wall of the exhibit facility rather than to another exhibit. Dimensions and Use of Space All guidelines for Linear Booths apply to Perimeter Booths except that the typical maximum back wall height is 12ft (3.66m). (3.048M) 10' (1.524M) 5' (3.048M) 10' PLAN VIEW (2.438M) 8' 10' 5' 4' (3.658M) 12' (1.219M) 4' FRONT VIEW (1.524M) 5' (3.658M) 12' (2.438M) 8' (1.524M) 5' 4' (1.219M) 12' 5' LEFT SIDE VIEW 8' 4' 10' X 10' PERIMETER BOOTH This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

13 End-cap Booth An End-cap Booth is exposed to aisles on three sides and comprised of two booths. Dimensions End-cap Booths are generally 10ft (3.05m) deep by 20ft (6.10m) wide. The maximum back wall height of 8ft (2.44m) is allowed only in the rear half of the booth space and within 5ft (1.52m) of the two side aisles, with a 4ft (1.22m) height restriction imposed on all materials in the remaining space forward to the aisle. (3.048M) 10' (1.524M) 5' 4' (1.219M) LEFT SIDE VIEW (1.524M) (3.048M) (1.524M) 5' 10' 5' PLAN VIEW 5' 10' 4' (1.219M) (2.438M) 8' (3.0484M) 10' (1.524M) 5' AISLE AISLE 5' 10' 5' (1.524M) (3.048M) (1.524M) AISLE (1.219M) 4' (2.438M) 8' FRONT VIEW 20' 10' END-CAP BOOTH This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

14 Peninsula Booth A Peninsula Booth is exposed to aisles on three sides, and comprised of a minimum of four booths. There are two types of Peninsula Booths: (a) one which backs to Linear Booths, and (b) one which backs to another Peninsula Booth and is referred to as a Split Island Booth. AISLE AISLE Dimensions A Peninsula Booth is usually 20ft by 20ft (6.10m by 6.10m) or larger. When a Peninsula Booth backs up to two Linear Booths, the back wall is restricted to 4ft (1.22m) high within 5ft (1.52m) of each aisle, permitting adequate line of sight for the adjoining Linear Booths. (See Line-of-Sight exception on page 8.) A typical maximum height range allowance is 16ft to 20ft (4.88m to 6.10m), including signage for the center portion of the back wall. Double-sided signs, logos and graphics shall be set back ten feet (10 ) (3.05m) from adjacent booths. (6.096M) 20' 5' 10' 5' (1.524M) (3.048M)(1.524M) 20' (6.096M) AISLE PLAN VIEW (1.524M) (3.048M) (1.524M) 5' 10' 5' (1.524M) 5' (6.096M) 20' 4' (1.219M) (1.219M) 4' MAX. PERMISSIBLE 4' (1.219M) MAX. PERMISSIBLE FRONT VIEW 5' 10' MAX. PERMISSIBLE 20' 20' PENINSULA BOOTH This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

15 Split Island Booth A Split Island Booth is a Peninsula Booth which shares a common back wall with another Peninsula Booth. The entire cubic content of this booth may be used, up to the maximum allowable height, without any back wall Line-of-Sight restrictions. A typical maximum height range allowance is 16ft to 20ft (4.88m to 6.10m), including signage. The entire cubic content of the space may be used up to the maximum allowable height. Double-sided signs, logos and graphics shall be set back ten feet (10 ) (3.05m) from adjacent booths. WALL LEFT SIDE VIEW AISLE 20' (6.096M) 20' (6.096M) (4.877M) 16' WALL AISLE 20' (6.096M) WALL WALL AISLE FRONT VIEW AISLE SPLIT ISLAND BOOTH This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

16 Island Booth An Island Booth is any size booth exposed to aisles on all four sides. Dimensions An Island Booth is typically 20ft by 20ft (6.10m by 6.10m) or larger, although it may be configured differently. AISLE (6.096M) 20' Use of Space The entire cubic content of the space may be used up to the maximum allowable height, which is usually a range of 16ft to 20ft (4.88m to 6.10m), including signage. AISLE (6.096M) 20' AISLE AISLE PLAN VIEW (4.877M) 16' FRONT VIEW ISLAND BOOTH This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

17 Extended Header Booth 20ft (6.10m) or Longer An Extended Header Booth is a Linear Booth 20ft (6.10m) or longer with a center extended header. Dimensions and Use of Space All guidelines for Linear Booths apply to Extended Header Booths, except that the center extended header has a maximum height of 8ft (2.44m), a maximum width of 20 percent of the length of the booth, and a maximum depth of 9ft (2.7m) from the back wall. (3.048M) 10' (.305M) 1' (.305M) 1' 8' 4' 8' 8' 4' (3.048M) 10' (1.524M) 5' (2.438M) 8' (.305M) 1' (6.096M) 20' (1.219M) 4' (2.438M) (1.219M) (2.438M) 8' 4' 8' PLAN VIEW (2.438M) 8' (1.524M) 5' 4' (1.219M) LEFT SIDE VIEW 1' 8' 5' 4' 5' 20' 10' 10' X 20' EXTENDED HEADER BOOTH This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

18 Other Important Considerations Canopies and Ceilings Canopies, including ceilings, umbrellas and canopy frames, can be either decorative or functional (such as to shade computer monitors from ambient light or to allow for hanging products). Canopies for Linear or Perimeter Booths should comply with Line-of-Sight requirements. (See Use of Space for Linear or Perimeter Booths). The bottom of the canopy should not be lower than 7ft (2.13m) from the floor within 5ft (1.52m) of any aisle. Canopy supports should be no wider than three inches 3in (.08m). This applies to any booth configuration that has a sight line restriction, such as a Linear Booth. Fire and safety regulations in many facilities strictly govern the use of canopies, ceilings, and other similar coverings. Check with the appropriate local agencies prior to determining specific exhibition rules. (3.048M) 10' 10' 10' 5' (3.048M) 10' (1.524M) 5' (2.438M) 8' 8' 5' 4' (1.219M) 4' FRONT VIEW PLAN VIEW (1.524M) 5' (1.524M) 5' CANOPIES AND CEILINGS 4' (1.219M) LEFT SIDE VIEW Hanging Signs & Graphics Most exhibition rules allow for hanging signs and graphics in all standard Peninsula and Island Booths, usually to a maximum height range of 16ft to 20ft (4.88m to 6.10m) from the top of the sign. End-cap Booths do not qualify for hanging signs and graphics. The distance is measured from the floor to the top of the sign. Whether suspended from above, or supported from below, they should comply with all ordinary use-of-space requirements. For example, the highest point of any sign should not exceed the maximum allowable height for the booth type. Hanging Signs and Graphics should be set back 10ft (3.05m) from adjacent booths and be directly over contracted space only. Approval for the use of Hanging Signs and Graphics, at any height, should be received from the exhibition organizer at least 60 days prior to installation. Variances may be issued at the exhibition management s discretion. Drawings should be available for inspection. Towers A Tower is a free-standing exhibit component separate from the main exhibit fixture. The height restriction is the same as that which applies to the appropriate exhibit space configuration being used. Towers in excess of 8ft (2.44m) should have drawings available for inspection. Fire and safety regulations in many facilities strictly govern the use of towers. A building permit or safety lines may be required. Multi-story Exhibit A Multi-story Exhibit is a booth where the display fixture includes two or more levels. In many cities, a Multi-storied Exhibit requires prior approval by the exhibit facility, and/or relevant local government agency, as well as show management because it is deemed to be a structure for building purposes. The city building department generally needs to issue a building permit based on an application and drawings prepared and submitted by a licensed architect or engineer. Exhibitors should obtain local building regulations early on to ensure that all time constraints are met. Exhibition organizers should be prepared to assist exhibitors in this application process. This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

19 Issues Common To All Booth Types Americans with Disabilities Act (ADA) All exhibiting companies are required to be in compliance with the Americans with Disabilities Act (ADA), and are encouraged to be sensitive, and as reasonably accommodating as possible, to attendees with disabilities. Information regarding ADA compliance is available from the U.S. Department of Justice ADA Information Line, (800) , and from the ADA Web site at Structural Integrity All exhibit displays should be designed and erected in a manner that will withstand normal contact or vibration caused by neighboring exhibitors, hall laborers, or installation/dismantling equipment, such as fork lifts. Displays should also be able to withstand moderate wind effects that may occur in the exhibit hall when freight doors are open. Refer to local building codes that regulate temporary structures. It is recommended that all 20ft by 20ft (6.10m by 6.10m) and over exhibits require a drawing, plans or renderings, preferably digital, to be submitted to the show organizer. Exhibitors should ensure that any display fixtures such as tables, racks, or shelves are designed and installed properly to support the product or marketing materials to be displayed. Flammable and Toxic Materials All materials used in display construction or decorating should be made of fire retardant materials and be certified as flame retardant. Samples should also be available for testing. Materials that cannot be treated to meet the requirements should not be used. A flame-proofing certificate should be available for inspection. Exhibitors should be aware of local regulations regarding fire/safety and environment which must be adhered to. Exhibitors should dispose of any waste products they generate during the exhibition in accordance with guidelines established by the Environmental Protection Agency and the facility. Electrical Every exhibit facility has different electrical requirements. However, minimum guidelines are suggested: Wiring that touches the floor should be SO cord (minimum 14-gauge/three-wire) flat cord, which is insulated to qualify for extra hard usage. Cord wiring above floor level can be SJ which is rated for hard usage. Using zip cords, two-wire cords, latex cords, plastic cord, lamp cord, open clip sockets, and two-wire clamp-on fixtures is not recommended and is often prohibited. Cube taps should be prohibited. Power strips (multi-plug connectors) should be UL approved, with built-in over-load protectors. (continued on next page) This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

20 Issues Common To All Booth Types (continued) Lighting Exhibitors should adhere to the following suggested minimum guidelines when determining booth lighting: Exhibitors intending to use hanging light systems should submit drawings to exhibition management for approval. project onto other exhibits or exhibition aisles. and be approved in writing by exhibition management. interfere with neighboring exhibitors or otherwise detract from the general atmosphere of the event. fire hazards. Check with exhibition management. exhibit facility. Storage Fire regulations in most exhibit facilities prohibit storing product, literature, empty packing containers, or packing materials behind back drapes or under draped tables. In most cases, however, exhibitors may store a limited supply of literature or product appropriately within the booth area, so long as these items do not impede access to utility services, create a safety problem, or look unsightly. Demonstrations As a matter of safety and courtesy to others, exhibitors should conduct sales presentations and product demonstrations in a manner which assures all exhibitor personnel and attendees are within the contracted exhibit space and not encroaching on the aisle or neighboring exhibits. It is the responsibility of each exhibitor to arrange displays, product presentation, audio visual presentations, and demonstration areas to ensure compliance. Exhibitors should be aware of local regulations regarding fire/safety and environment which must be adhered to. Special caution should be taken when demonstrating machinery or equipment that has moving parts, cooking equipment with an open flame, or any product that is otherwise potentially dangerous. Exhibitors should establish a minimum setback of 3ft (.91m) and/or install hazard barriers as necessary to prevent accidental injury to spectators. Additionally, demonstrations should only be conducted by qualified personnel. Sound/Music In general, exhibitors may use sound equipment in their booths so long as the noise level does not disrupt the activities of neighboring exhibitors. Speakers and other sound devices should be positioned so as to direct sound into the booth rather than into the aisle. Rule of thumb: Sound and noise should not exceed 85 decibels when measured from the aisle immediately in front of a booth. (Refer to OSHA at for more information.) Exhibitors should be aware that music played in their booths, whether live or recorded, may be subject to laws governing the use of copyrighted compositions. ASCAP, BMI, and SESAC are three authorized licensing organizations that collect copyright fees on behalf of composers and publishers of music. This edition of IAEE s Guidelines for Display Rules and Regulations is made possible by a generous grant from IAEE. No cost to members in good standing for including these guidelines in exhibitor service kits and/or in their event's rules and regulations at non member rates apply.

21 HARGROVE SERVICES General Information General Information show schedules, booth equipment and shipping information Payment & Order Recap Forms Advance Order Deadline: Tuesday, November 13, 2012 Third-Party Billing Agreement Move-Out Information Limits of Liability Security Guidelines Booth Furnishings & Rentals Hargrove Catalog: Specialty Furnishings Forms: Tables & Drapery Chairs, Accessories & Display Cabinets Carpet Cleaning Signs & Graphics Rental Booths Specialty Furnishings Shipping Information Shipping Caravan Service Shipping Labels: Advance Shipping Direct Shipping Hanging Signs Material Handling Material Handling Information Material Handling Hints Forms: Material Handling Estimate Privately Owned Vehicle (POV) Unloading Service Labor Forms: Hargrove-Supervised Labor Labor Exhibitor Workshop Materials Movement Hanging Signs & Overhead Structures Exhibitor-Appointed Contractor (EAC) Deadline for Submission: Tuesday, November 13

22 General Information LOCATION & DATES Phoenix Convention Center North Halls 4 & N. Third Street Phoenix, AZ Thursday, December 6 to Saturday, December 8, 2012 EXHIBITOR MOVE-IN Tuesday, December 4 Wednesday, December 5 Thursday, December 6 1:00 PM to 5:00 PM 8:00 AM to 5:00 PM 7:00 AM to 9:00 AM NOTE: Between 4:30 PM and 8:30 PM, overtime rates are in effect. Before 8:00 AM, double time rates are in effect for installation labor services and overtime rates are in effect for material handling services. SHOW HOURS Thursday, December 6 Friday, December 7 Saturday, December 8 11:00 AM to 5:00 PM 9:00 AM to 5:00 PM 9:00 AM to 12:00 Noon EXHIBITOR MOVE-OUT Saturday, December 8 12:00 Noon to 6:00 PM NOTE: All day Saturday, double time rates are in effect for dismantling labor services and overtime rates are in effect for material handling services. Outside carriers must be checked in by Saturday, December 8 at 5:00 PM. Please see the Move-Out Information sheet in this Manual for more details. STANDARD BOOTH EQUIPMENT Each 10' x 10' booth includes the following standard equipment: 8 High Draped Backwall Colors: Grey & Blue 3 High Draped Siderails Color: Grey 1 7 x 44 Identification Sign with Company Name & Booth Number The aisles will be carpeted. Aisle Carpet Color: Blue Jay (Blue & Black speckled)

23 General Information (cont.) HARGROVE ADVANCE ORDER DEADLINE Hargrove s advance prices apply to orders received with payment by: Tuesday, November 13, 2012 Questions? or exhibitorservices@hargroveinc.com ADVANCE SHIPPING Advance shipping begins Thursday, November 1 at 10:00 AM and ends Wednesday, November 28 at 4:00 PM. Advance shipping address: (Your Company Name & Booth Number) NSTA Phoenix Area Conference c/o Hargrove YRC Phoenix 2012 South 51 st Avenue Phoenix, AZ Advance Warehouse Receiving Hours: Monday thru Friday, 10:00 AM to 4:00 PM NOTE: The advance warehouse will be closed November in observance of the Thanksgiving holiday. DIRECT SHIPPING Direct shipping will begin on Tuesday, December 4 at 11:00 AM. Direct shipping address: (Your Company Name & Booth Number) NSTA Phoenix Area Conference c/o Hargrove Phoenix Convention Center North Halls 4 & N. Third Street Phoenix, AZ 85004

24 PAYMENT FORM Advance Order Deadline: Tuesday, November 13, 2012 Company Name: Booth: Address: City: State/Zip: Contact Name: Phone: Fax: Payment Policy: Payment in full must accompany your order. For your convenience, we accept payment by Visa, MasterCard, Discover Card, American Express, company check, and wire transfer*. For tax-exempt status, please submit a tax-exempt certificate. Credit Card on File: Credit Card Number**: EXP: / Cardholder s Billing Address: Cardholder: Signature: ** Hargrove will apply all charges incurred at show site to this card. To make other arrangements, contact us at exhibitorservices@hargroveinc.com. Order Payment Method: Charge the above listed credit card. OR Check Enclosed # Dated / / (Ref: MS) OR Wire Transfer* on from in (Date) (Bank) (Country) * Send wire transfers to: Hargrove, Inc. c/o Branch Banking and Trust Company (BB&T Bank) College Park, MD USA ABA # , Account # , SWIFT Code: BRBTUS33 Include your company name, booth number and show name, and the country and bank where the transfer originated. Be sure to include the following wire transfer fees: $20 for wire transfers originating within the US, $40 for transfers originating from a bank in any other country. Third-Party Billing: In the event that you have arranged for an exhibit house to handle your billing, a Third-Party Billing Agreement must be completed. As the exhibitor, you are responsible for all charges incurred at the show, should your display house fail to meet the required payment terms explained above.

25 ORDER RECAP FORM Company Name: Booth: Please complete and return with payment and your order(s). You may choose to pay by credit card, check or wire transfer. Complete and submit the Payment Form regardless of payment method. Calculation of Orders (totals from Hargrove s order forms): Tables & Drapery $ Chairs, Accessories & Display Cabinets $ Carpet $ Cleaning $ Signs & Graphics $ Rental Booths $ Specialty Furnishings $ Material Handling Estimate $ Labor $ Shipping $ Other Hargrove Services: $ TOTAL DUE TO HARGROVE, INC. $ Order Payment Method: Charge the Credit Card listed on the Payment Form. Check Enclosed # Dated / / (Ref: MS) Wire Transfer on from in (Date) (Bank) (Country) Thank you for your order! If we can be of further assistance, or you need additional information, please call us at or us at exhibitorservices@hargroveinc.com.

26 THIRD-PARTY BILLING AGREEMENT As an Exhibitor electing to use third-party billing, I understand and hereby agree that the ultimate responsibility for payment of all charges is mine. Further, I agree to be bound by all terms and conditions as described on the Order Forms in this manual. In the event that the named third party does not discharge payment of the invoice prior to the last day of the show, charges will revert back to me, the exhibiting company. Exhibitor Company Name: Exhibitor Contact Name: Exhibitor Contact Info: Booth: Address: City: State: Zip: Phone: Fax: All invoices are due and payable upon receipt, by either party. By completing this form, you are agreeing to all terms mentioned: Signature: Date: The following items are to be charged to the third party: ALL SERVICES OR: FURNITURE/CARPET SIGNS BOOTH CLEANING MATERIAL HANDLING SHIPPING LABOR OTHER: Third-Party Name: Third-Party Contact: Third-Party Contact Info: Address: City: State: Zip: Phone: Fax: All invoices are due and payable upon receipt, by either party. By completing this form, you are agreeing to all terms mentioned: Signature: Date: Payment Policy: Payment in full must accompany your order. For your convenience, we accept payment by Visa, MasterCard, Discover Card, American Express, company check, and wire transfer. For tax-exempt status, please submit a tax-exempt certificate. Credit Card on File: Credit Card Number**: EXP: / Cardholder s Billing Address: Cardholder: Order Payment Method: Signature: ** Hargrove will apply all charges incurred at show site to this card. To make other arrangements, contact us at exhibitorservices@hargroveinc.com. Charge the above listed credit card. OR Check Enclosed # Dated / / (Ref: MS)

27 MOVE-OUT INFORMATION To increase the efficiency of exhibitor move-out, Hargrove has instituted the following Move-Out Schedule for this show. Saturday, December 8 at 12:00 Noon Exhibitor Move-Out officially begins. NOTE: All day Saturday, double time rates are in effect for dismantling labor services and overtime rates are in effect for material handling services. Exhibitors may begin to dismantle their booths at this time. Immediately after the close of the show, we will begin removing aisle carpet and returning empty containers. You can help us with this process by keeping the aisles clear during this time. If you have ordered labor to dismantle your booth, be sure to confirm the start time of your workers by checking with the Hargrove Service Center. Saturday, December 8 at 5:00 PM Deadline for driver check-in. Exhibitors who wish to ship materials by any carrier other than the official carrier should advise their carrier(s) to be checked in with the Hargrove Dock Supervisor by Saturday, December 8 at 5:00 PM. Drivers are placed in line for loading on a first-come, first-serve basis, provided the exhibitor is completely packed and a Bill of Lading has been turned in to the Hargrove Service Center. Drivers whose Bills of Lading have not been turned in will be placed in a holding queue until the booth is packed and the Bill of Lading is turned in. Should your carrier fail to check in at the loading dock by Saturday, December 8 at 5:00 PM, Hargrove reserves the right to re-route the shipment via the official show carrier as necessary. Neither Hargrove nor Show Management assumes any liability as a result of such re-routing. Saturday, December 8 at 6:00 PM Exhibits packed and Bills of Lading turned in to Hargrove; final clean up, Exhibitor Move-Out ends. All Bills of Lading must be turned in to the Hargrove Service Center to be validated. Do not leave Bill of Lading in your booth, and do not turn in your Bill of Lading until your shipment is packed and ready to be loaded. Bills of Lading and additional labels will be available at the Hargrove Service Center at your convenience. No Bills of Lading will be issued until your balance is paid in full.

28 LIMITS OF LIABILITY Please read carefully, as the consignment of a shipment to Hargrove or the placement of an order with Hargrove by an Exhibitor, or by any shipper to or on behalf of the exhibitor, shall be construed as an acceptance by such Exhibitor (and/or other shipper) of the terms and conditions set forth below. Invoice Adjustment Policy: Once the show opens, you may obtain a statement of your account at the Hargrove Service Center. Please review all charges and bring any discrepancies to Hargrove s attention prior to the close of the show. No adjustments will be made to items appearing on your statement after show closing. Hargrove will issue a final invoice for your account within 15 days of show close. You must bring any invoice discrepancies to Hargrove s attention within 30 days of the invoice date if any adjustments are to be made. No exceptions will be made to this policy. NOTE: Protection of all materials belonging to the Exhibitor is the sole responsibility of the Exhibitor. Remember to insure your exhibit and all collateral materials from the time they leave your firm until they are returned after the show. A rider to an existing insurance policy can usually do this. Damage & Loss Hargrove, Inc. and its subcontractors do not insure the Exhibitor's property against loss or damage. Further, Hargrove and its subcontractors do not provide for full replacement value should loss or damage occur. The Exhibitor shall obtain insurance for Exhibitor's property. If Exhibitor's property is lost or damaged due to the performance or nonperformance of services provided by Hargrove or its subcontractors, or due to negligence by Hargrove, its subcontractors or their employees, the liability of Hargrove and its subcontractors shall be limited to $.30 per pound per article, with a maximum liability of $50.00 per item or $ per shipment, whichever is less. This amount shall be the Exhibitor's agreed upon damages. Specifically, Hargrove and its subcontractors shall not be liable for: Damage to uncrated materials, improperly packed freight, and concealed damage or glass breakage. Loss, theft or disappearance of shipments while the booth is left unattended, i.e., once materials have been delivered to the Exhibitor's booth area during move-in, or, once shipments are packed and ready for loading on the move-out. Security of all exhibit materials contained in the rented booth space is the sole responsibility of the Exhibitor. Loss, damage or delay due to fire, acts of God, strikes, lockouts or work stoppages of any kind or to any causes beyond Hargrove and its subcontractors' control. Loss, shortages, or damage related to shipments received without proper documentation, i.e., freight bills without specified piece count (UPS, Federal Express, privately owned vehicles, local couriers, company vehicles, or miscellaneous air freight carriers). Actual, potential, or assumed loss of profits or revenues, or for any collateral costs, which may result from any loss or damage to an Exhibitor's materials which may make it impossible or impractical for the Exhibitor to exhibit its materials. Agreement between Hargrove, Inc. and Exhibitor Hargrove and its subcontractors shall not be bound by any claim presented more than 60 days after the date of the incident. In the event of a dispute with Hargrove and its subcontractors regarding loss or damage to any of the Exhibitor's property, the Exhibitor agrees that payment for services provided by Hargrove or its subcontractors will not be withheld in any amount as an offset against the amount of any alleged loss or damage. The Exhibitor agrees to pay the full amount for the services provided by Hargrove and its subcontractors prior to the close of the show. The Exhibitor further agrees that any claim against Hargrove or its subcontractors will be handled as a separate transaction to be resolved on its own merits. The Exhibitor agrees, in relation to the receiving, material handling, storage and reloading of its freight, that Hargrove and its subcontractors will act as the Exhibitor's agent when signing any documentation related to its shipment. If any employee of Hargrove and its subcontractors sign a delivery receipt, Bill of Lading or any documentation, it is agreed that Hargrove and its subcontractors are doing so on behalf of the Exhibitor, and the Exhibitor accepts the responsibility of said shipment. Empty container labels are available on site at the Hargrove Exhibitor Service Center. Affixing the labels is the sole responsibility of the Exhibitor and/or his representatives. All previous labels should be removed. Hargrove assumes no responsibility for containers with incorrect labels. Further, Hargrove assumes all containers labeled empty to be empty, and therefore assumes no liability for material or equipment left inside a container marked as empty. In all cases where Exhibitors store materials with Hargrove (empty, accessible, dry, refrigerated, or otherwise), they do so at their own risk. Hargrove assumes no liability for items placed in such storage. Hargrove and its subcontractors reserve the right to change designated carriers; if the carrier assigned by the Exhibitor does not pick up Exhibitor's freight on time. The Exhibitor will be responsible for payment to the carrier that Hargrove and its subcontractors choose to reroute the Exhibitor's freight. Hargrove and its subcontractors assume no responsibility as a result of rerouting or handling of freight.

29 SECURITY GUIDELINES Do not assume the exhibit hall is secure. Each exhibitor must take responsibility for the security of all the items in his or her booth. Hargrove, Show Management, facility personnel and the security contractor try to guard against theft and damage, but the ultimate burden falls on the exhibitor. Do not list the contents of crates and cartons on your shipping labels. A label that reads 27 color monitor is an open invitation for thieves. Do not leave your booth unattended during the hectic and heavily populated move-in and move-out times. Consider covering your exhibit with some sort of cloth at the close of each day. The psychological deterrent makes it more difficult for people to handle merchandise. Criminals often look for the easy mark first. Business tools such as laptop computers, recorders, calculators, and give-away items are the things most often stolen. They should be guarded and stored safely at night. Thieves will also take personal items such as purses, suit coats, and toolboxes. Do not leave personal items unprotected in your booth. Never store items in containers marked Empty. Show management may provide security to prevent entry to the exhibit area by anyone not authorized. This security service does not guarantee exhibitors against loss. Nor does it imply an assumption of liability for an exhibitor s property by Hargrove, Show Management, or their agents. Your exhibit materials should be insured from the time they leave your facility until the time they return. Consult with your insurance agency about adding a rider to your existing policy.

30 PRODUCT GALLERY Specialty Furnishings

31 south beach SO2 Suggested Uses of South Beach OCA SED Suggested Uses of Newport t-vac Groupings rio panton COD CHD SO1 Complementary Items for South Beach Include: C1E Silverado Cocktail Table E1E Silverado End Table WTN 36" Graphite Bar Table, Tulip Chrome Base SC9 BSN Jetson Barstool Suggested & newport OTS Layouts CG1 Manhattan Glass, Black Table SC6 Manhattan Oyster Side Chair OTH Black Leather Cube PWB Black and Red Pinwheel Ottoman LSD Complementary Items for Newport Include: C1D Soho Cocktail Table E1D Soho End Table BS3 Grey Ohio Barstool BR1 Martini Bar SOK CHK Complementary Items for Rio Include: Ottomans C1K Inspiration Cocktail Table E1K Inspiration End Table SC1 New York Maple, Chrome Chair

32 cappuccino astro CHQ SOQ OCL Complementary Items for Astro Include: Complementary Items for Marrakesh Include: SON LAE Orange Lumalight Lamp VTK 30" Maple Bar Table, Standard Black Base CD1 Soho Table BSL Gin Barstool XC4 Altura High Back Chair SOM LSM key west marrakesh CHC OCB MPC LSC G pings & memphis (see descriptions for actual size) MPS Complementary lisbon Item CHN SOC Complementary Items for Key West Include: Complementary Items for Memphis Include: Complementary Items for Lisbon Include: C1M E1M CF1 SC3 WTB BS2 LAF Visions Cherry Cocktail Table Visions Cherry End Table 42" Black Geo Conference Table Black Brewer Chair 30" Brushed Red Bar Table, Tulip Chrome Base Black Ohio Barstool Red Lumalight Lamp E1W Sydney End Table White E1Y Sydney End Table Black LA1 Pewter Floor Lamp OSC Cube, White Leather OTH Cube, Black Leather C1C E1C LA1 CE1 SC8 ET2 Chrome Geo Cocktail Table Chrome Geo End Table Pewter Floor Lamp 42" Chrome Geo Conference Table Flex Chair, With Wheels Black Etagere

33 Sofas & Sectionals SO1 SOC SOQ SON SOK SOM MPS SO2 SED Loveseats LSD LSM LSC Club Chairs CHD COD CHC MPC CHK CHQ CHN Sofas & Sectionals Loveseats Club Chairs SO1 South Beach Sofa Platinum Suede 69"L 29"D 33"H SOM Key West Sofa Black 85"L 35"D 33"H LSD Newport Loveseat Charcoal Leather 54"L 34"D 33"H CHD Newport Armless Chair Charcoal Leather 24"L 34"D 33"H CHQ Astro Chair Cream 36"L 36"D 29"H SOC Lisbon Sofa Black Leather 88"L 36"D 34"H MPS Memphis Sofa (Mini Size) Black 55"L 31"D 28"H LSM Key West Loveseat Black 57"L 35"D 33"H COD Newport Corner Charcoal Leather 34"L 34"D 33"H CHN Marrakesh Chair Light Beige 34"L 37"D 38"H SOQ Astro Sofa Cream 83"L 36"D 29"H SO2 South Beach 3 pc. Sectional Platinum Suede 152"L 40"D 33"H LSC Lisbon Loveseat Black Leather 64"L 36"D 34"H CHC Lisbon Chair Black Leather 40"L 36"D 34"H SON Marrakesh Sofa Light Beige 84"L 37"D 34"H SED Newport 3 pc. Sectional Charcoal Leather 113"L 34"D 33"H MPC Memphis Chair (Mini Size) Black 27.25"L 31.75"D 27.5"H SOK Rio Sofa Blue Suede 76"L 34"D 33"H CHK Rio Chair Blue Suede 39"L 34"D 33"H

34 Occasional Chairs CCE OCA OCH OCW OCU OCB OCL OCY OCC OCZ OCR Ottomans OTS OTQ OTN OTP OTM OSA OSB OTE, OTC, OTD OSC, OTH OTK OTL CCZ CCB CCW PWM PWB Occasional Chairs Ottomans CCE Ice Chair Transparent, Chrome 17.25"L 20"D 32"H OCB Key West Tub Chair Black 31"L 31"D 31"H OCR Stage Chair Red 24"L 26"D 36"H OTS South Beach Ottoman Wedge, Platinum Suede 25"L 31"D 18"H OSA Oval Ottoman Black 52"L 32"D 19"H OSC Cube White Leather 17"L 17"D 18"H CCB Circle Ottoman Black Leather 6'L 6'D 17"H OCA T-Vac Chair Translucent, Chrome 25"L 23"D 30"H OCL Cappuccino Chair Chocolate 29"L 29"D 34"H OTQ Square Ottoman White Leather 40"L 40"D 17"H OSB Oval Ottoman White 52"L 32"D 19"H OTH Cube Black Leather 17"L 17"D 18"H CCW Circle Ottoman White Leather 6'L 6'D 17"H OCH Barcelona Chair Black Leather 30"L 30"D 31"H OCY Stage Chair Onyx 24"L 26"D 36"H OTN Bench Ottoman White Leather 24"L 60"D 17"H OTE Cube Raspberry 17"L 17"D 18"H OTK Half Round Ottoman Black Leather 6' L 3'D 17"H PWM Pinwheel Ottoman Black, White, Red 10'7"L 10'7"D 17"H OCW Barcelona Chair White Leather 30"L 30"D 31"H OCC Stage Chair Camel 24"L 26"D 36"H OTP Square Ottoman Black Leather 40"L 40"D 17"H OTC Cube Lemon 17"L 17"D 18"H OTL Half Round Ottoman White Leather 6'L 3'D 17"H PWB Pinwheel Ottoman Black, Red 10'7"L 10'7"D 17"H OCU Globus Chair White Leather, Chrome 28 L 26 D 28 H OCZ Stage Chair Beige 24"L 26"D 36"H OTM Bench Ottoman Black Leather 24"L 60"D 17"H OTD Cube Blueberry 17"L 17"D 18"H CCZ Circle Ottoman Black, White Leather 6'L 6'D 17"H Custom Configurations Available.

35 Occasional Cocktail Tables C1E C1D C1K C1F C1C C1M C1W C1Y Occasional End Tables E1E E1D E1K E1F E1C E1M E1W E1Y Occasional Cocktail Tables Occasional End Tables C1E Silverado Table 36" Round 17"H C1D Soho Table Steel Base, Chocolate Top 38"L 38"D 18.5"H C1K Inspiration Table 42"L 28"D 18"H C1F Geo Rectangle Table Glass, Black 50"L 22"D 16"H C1M Visions Table Cherry 48"L 28"D 17"H C1W Sydney Table White 27"L 23"D 22v "H C1Y Sydney Table Black 48"L 26"D 18"H E1E Silverado End Table 24" Round 22"H E1D Soho End Table Steel Base, Chocolate Top 26"L 26"D 27"H E1K Inspiration End Table 24"L 28"D 22"H E1F Geo End Table Glass, Black 26"L 26"D 20"H E1M Visions End Table Cherry 22"L 24"D 21"H E1W Sydney End Table White 27"L 23"D 22"H E1Y Sydney End Table Black 27"L 23"D 22"H C1C Geo Rectangle Table Glass, Chrome 50"L 22"D 16"H E1C Geo End Table Glass, Chrome 26"L 26"D 20"H

36 Conference Tables CF2 CE1 CF1 CG1 CE2 6' - CB2 8' - CB3 6' - CD2 8' - CD3 6' - CC6 8' - CC7 10' - CC8 CB1 CD1 CC5 Sample Conference Sets Conference Tables CF2 Geo Table Rectangle Glass, Black 60"L 36"D 29"H CB2 Table 6' Graphite Nebula 72"L 36"D 29"H CC7 Table 8' Mahogany 96"L 48"D 29"H CE1 Geo Table Square Rounded Glass, Chrome 42"L 42"D 29"H CB3 Table 8' Graphite Nebula 96"L 36"D 29"H CC8 Table 10' Mahogany 120"L 48"D 29"H CF1 Geo Table Square Rounded Glass, Black 42"L 42"D 29"H CG1 Manhattan Table Glass, Black 42" Round 29"H CE2 Geo Table Rectangle Glass, Chrome 60"L 36"D 29"H CD2 Table 6' Grey Nebula 72"L 36"D 29"H CD3 Table 8' Grey Nebula 96"L 36"D 29"H CC6 Table 6' Mahogany 72"L 36"D 29"H CB1 Table Graphite Nebula 42"Round 29"H CD1 Table Grey Nebula 42" Round 29"H CC5 Table Mahogany 42" Round 29"H

37 Café Tables 30" - ZTK 36" - ZTP 30" - ZTJ 36" - ZTN ZTM ZTE ZTF ZTB ZTC 30" - XTK 30" - XTJ XTM 36" - XTP 36" - XTN XTE XTF XTB XTC Table Tops Brandy Maple Grey Nebula Graphite Nebula Brushed Red Brushed Blue Metallic Sliver Café Tables Table Top Options ZTK Table Standard Black Base Maple Top 30" Round 29"H ZTP Table Standard Black Base Maple Top 36" Round 29"H ZTM Table Standard Black Base Grey Nebula Top 36" Round 29"H ZTE Table Standard Black Base Brandy Top 36" Round 29"H ZTC Table Standard Black Base Brushed Blue Top 30" Round 29"H XTK Table Tulip Chrome Base Maple Top 30" Round 29"H XTN Table Tulip Chrome Base Graphite Nebula Top 36" Round 29"H XTM Table Tulip Chrome Base Grey Nebula Top 36" Round 29"H XTB Table Tulip Chrome Base Brushed Red Top 30" Round 29"H XTC Table Tulip Chrome Base Brushed Blue Top 30" Round 29"H Brandy Maple Grey Nebula Graphite Nebula Brushed Red Brushed Blue Metallic Silver ZTJ Table Standard Black Base Graphite Nebula Top 30" Round 29"H ZTF Table Standard Black Base Metallic Silver Top 30" Round 29"H XTP Table Tulip Chrome Base Maple Top 36" Round 29"H XTE Table Tulip Chrome Base Brandy Top 36" Round 29"H ZTN Table Standard Black Base Graphite Nebula Top 36" Round 29"H ZTB Table Standard Black Base Brushed Red Top 30" Round 29"H XTJ Table Tulip Chrome Base Graphite Nebula Top 30" Round 29"H XTF Table Tulip Chrome Base Metallic Silver Top 30" Round 29"H

38 Conference Chairs SC9 SC8 SC1 SC4 SC6 SC2 SC3 SC5 CO4 XC3 XC2 XC1 XC6 XC5 XC4 OTO Conference Chairs Stacking & Utility Seating CS8 CS9 SY1 DF1 Conference Chairs Conference Chairs Stacking & Utility Seating SC9 Panton Chair White 20"L 24"D 33"H SC2 Brewer Chair Grey, Chrome 20"L 20"D 32"H XC2 Luxor Executive Chair Mid Back, Black Leather 27"L 28"D 41"H Adjustable OTO Otto Chair High Back, Black 23"L 21"D 43"H Adjustable CS8 Berlin Chair Black 18"L 22"D 32"H SC8 Flex Chair With Wheels 24"L 22"D 31"H SC3 Brewer Chair Onyx, Black 20"L 20"D 32"H XC1 Luxor Executive Chair High Back, Black Leather 27"L 28"D 47"H Adjustable CS9 Berlin Chair Red 18"L 22"D 32"H SC1 New York Chair Onyx Seat, Maple Back, Chrome Legs 23"L 32"D 33"H SC4 Jetson Chair Black 19"L 18"D 31"H SC6 Manhattan Chair Oyster 26"L 22"D 34"H SC5 Tilt Executive Chair With Arms, Onyx, Black 26"L 25"D 34"H CO4 Iso Mesh Chair Black 26"L 24"D 38"H XC3 Luxor Guest Chair Black Leather 27"L 28"D 40"H XC6 Altura Guest Chair Black Crepe 25"L 20"D 34"H XC5 Altura Executive Chair Mid Back, Black Crepe 25"L 25"D 37"H Adjustable XC4 Altura Executive Chair High Back, Black Crepe 25"L 25"D 43"H Adjustable SY1 Altura Task Chair Black Crepe 25"L 26"D 21"H DF1 Altura Drafting Stool Black Crepe 25"L 26"D 34"H

39 Bar Tables 30" - VTK 36" - VTP 30" - VTJ 36" - VTN VTM VTE VTF VTB VTC 30" - WTK 36" - WTP 30" - WTJ 36" - WTN WTM WTE WTF WTB WTC Sample Bar Table Sets BSD, WTF BS2, WTB BSL, VTK BSN, VTJ Bar Tables Sample Bar Table Sets VTK Table Standard Black Base Maple Top 30" Round 42"H VTP Table Standard Black Base Maple Top 36" Round 42"H VTJ Table Standard Black Base Graphite Nebula Top 30" Round 42"H VTN Table Standard Black Base Graphite Nebula Top 36" Round 42"H VTM Table Standard Black Base Grey Nebula Top 36" Round 42"H VTE Table Standard Black Base Brandy Top 36" Round 42"H VTF Table Standard Black Base Metallic Silver Top 30" Round 42"H VTB Table Standard Black Base Brushed Red Top 30" Round 42"H VTC Table Standard Black Base Brushed Blue Top 30" Round 42"H WTK Table Tulip Chrome Base Maple Top 30" Round 42"H WTP Table Tulip Chrome Base Maple Top 36" Round 42"H WTJ Table Tulip Chrome Base Graphite Nebula Top 30" Round 42"H WTN Table Tulip Chrome Base Graphite Nebula Top 36" Round 42"H WTM Table Tulip Chrome Base Grey Nebula Top 36" Round 42"H WTE Table Tulip Chrome Base Brandy Top 36" Round 42"H WTF Table Tulip Chrome Base Metallic Silver Top 30" Round 42"H WTB Table Tulip Chrome Base Brushed Red Top 30" Round 42"H WTC Table Tulip Chrome Base Brushed Blue Top 30" Round 42"H BSD Oslo Barstool Blue 17"L 20"D 30"H WTF Table Tulip Chrome Base Metallic Silver Top 30" Round 42"H BS2 Banana Barstool Black, Chrome 21"L 22"D 30"H WTB Table Tulip Chrome Base Brushed Red Top 30" Round 42"H BSL Gin Barstool Maple, Chrome 16"L 16"D 29"H VTK Table Standard Black Base Maple Top 30" Round 42"H BSN Jetson Barstool Black 18"L 19"D 29"H VTJ Table Standard Black Base Graphite Nebula Top 30" Round 42"H

40 Bars BRC BR1 Suggested Uses of Martini Bar Barstools BS3 BS1 BS2 BST BSS BCE BSD BSC BSL BSN Bars BRC Circle Martini Bar Comprised of three BR1 Martini Bars. 100"L 100"D 47"H BR1 Martini Bar 50"L 50"D 47"H Barstools BS3 Ohio Barstool Grey, Chrome 18" Round 31"H Adjustable BS1 Ohio Barstool Red, Chrome 18" Round 31"H Adjustable BS2 Ohio Barstool Black, Chrome 18" Round 31"H Adjustable BST Banana Barstool White, Chrome 21"L 22"D 30"H BSS Banana Barstool Black, Chrome 21"L 22"D 30"H BCE Ice Barstool Transparent, Chrome 16.75"L 16"D 32"H BSD Oslo Barstool Blue 17"L 20"D 30"H BSC Oslo Barstool White 17"L 20"D 30"H BSL Gin Barstool Maple, Chrome 16"L 16"D 29"H BSN Jetson Barstool Black 18"L 19"D 29"H

41 Training Room CP5 PO3 PO1 CP3 WD2 CO4 CP3, CP4 Suggested Uses of Training Table and Connecting Wedge Training Room CP5 Computer Table Graphite Nebula 36"L 30"D 42"H PO3 Kiosk Black, Maple 24"L 21"D 42"H PO1 Lecturn Podium Cherry 24"L 19"D 50"H CP3 Training Table Wire Grommets, Privacy Panel, Grey 48"L 24"D 30"H CP4 Connector Wedge Matches Training Table 24"L 24"D 30"H WD2 Writing Desk Graphite 48"L 24"D 30"H CO4 Flex Back Chair Charcoal Mesh, Black 26"L 24"D 38"H

42 Desks & Bookcases BC6 BC7 JD6 JD7 Credenzas & Lateral Files L26 L27 CR6 CR7 Files VF4 VF2 Desks & Bookcases BC6 Bookcase Mahogany 36"L 13"D 71"H BC7 Bookcase Graphite 36"L 13"D 71"H JD6 Executive Desk Mahogany 60"L 30"D 29"H JD7 Executive Desk Graphite 60"L 30"D 29"H Credenzas & Lateral Files L26 Lateral File Mahogany 36"L 20"D 29"H L27 Lateral File Graphite 36"L 20"D 29"H CR6 Credenza Mahogany 72"L 24"D 29"H CR7 Credenza Graphite 72"L 24"D 29"H Files VF4 Vertical File 4 Drawer 27"L 19"D 52"H VF2 Vertical File 2 Drawer 27"L 19"D 28"H

43 Product Display PDL BC6 BC7 ET2 ET1 Graphite - PDF Graphite - PDH Graphite - PDK Lamps Red- LAF White- LAD Orange- LAE LA1 LA2 Refrigerators R1R R1Q Product Display Lamps Refrigerators PDL Locking Door Pedestal Black 24"L 24"D 42"H BC6 Bookcase Mahogany 36"L 13"D 71"H BC7 Bookcase Graphite 36"L 13"D 71"H PDF Pedestal Graphite Nebula 24"L 24"D 36"H PDH Pedestal Graphite Nebula 24"L 24"D 42"H PDK Pedestal Graphite Nebula 30"L 30"D 42"H LAF Lumalight Lamp Red 15"L 13"D 90"H LAD Lumalight Lamp White 15"L 13"D 90"H LAE Lumalight Lamp Orange 15"L 13"D 90"H R1R Refrigerator White 14.0 cubic feet 20"L 30"D 65"H R1Q Refrigerator White 4.0 cubic feet 20"L 22"D 33"H ET2 Etagere Black 30"L 16"D 70"H LA1 Floor Lamp Pewter 58"H ET1 Etagere Pewter 30"L 16"D 70"H LA2 Parisian Lamp Pewter 28"H

44 TABLES & DRAPERY Advance Order Deadline: Tuesday, November 13, 2012 Company Name: Booth: Advance order prices apply to orders received with payment by the deadline date. Items cancelled after delivery will be refunded 50% of the original price. Drape color choices are Black, Blue, Burgundy, Gold, Grey, Red, Teal and White. If a drape color is not indicated, Hargrove will provide show colors. Description STANDARD TABLES Round Tables (30 diameter top) Product # Advance Price Standard Price Quantity Color Total Low 18 high E $ 140 $ 196 N/A Standard 30 high F $ 140 $ 196 N/A Tall 42 high G $ 140 $ 196 N/A Draped Tables (30 high x 24 wide) Small (4 long) H4 $ 109 $ 152 Standard (6 long) H6 $ 127 $ 178 Long (8 long) H8 $ 146 $ 205 Draped Counters (42 high x 24 wide) Small (4 long) I4 $ 127 $ 178 Standard (6 long) I6 $ 146 $ 205 Long (8 long) I8 $ 165 $ 231 Undraped Tables (30 high x 24 wide) Small (4 long) HU4 $ 71 $ 99 N/A Standard (6 long) HU6 $ 90 $ 126 N/A Long (8 long) HU8 $ 109 $ 152 N/A Undraped Counters (42 high x 24 wide) Small (4 long) IU4 $ 90 $ 126 N/A Standard (6 long) IU6 $ 109 $ 152 N/A Long (8 long) IU8 $ 127 $ 178 N/A DRAPE 4th-side Table Drape (30 high) HALL $ 41 $ 58 4th-side Counter Drape (42 high) IALL $ 41 $ 58 Subtotal: Tax 9.3%: 15-SP-effective11/11 TOTAL:

45 CHAIRS, ACCESSORIES & DISPLAY CABINETS Advance Order Deadline: Tuesday, November 13, 2012 Company Name: Booth: Advance order prices apply to orders received with payment by the deadline date. Items cancelled after delivery will be refunded 50% of the original price. Graphics/your logo may be added to counters and cabinets. Please your graphics file to Need an item not listed? See our Specialty Furnishings Catalog and Order Form in this service manual for additional items. Description Product # STANDARD CHAIRS Advance Price Standard Price Barstool Q $ 87 $ 122 Chair Side (armless) O $ 72 $ 101 ACCESSORIES Bag Rack Slanted M $ 82 $ 114 Bag Rack Straight L $ 82 $ 114 Easel A $ 45 $ 63 Literature Rack C $ 127 $ 178 Posterboard Horizontal (4 high x 8 wide) R $ 168 $ 236 Posterboard Vertical (8 high x 4 wide) S $ 168 $ 236 Sign Holder (for 28 high x 22 wide sign) B $ 98 $ 137 Wastebasket J $ 20 $ 28 DISPLAY CABINETS Cabinet Small (41 high x 41 wide) HMS-A $ 387 $ 541 Cabinet Large (41 high x 80 wide) HMS-F $ 509 $ 712 Counter Curved (41 high x 62 wide) HMS-D $ 466 $ 652 Logo Reproduction on Cabinet or Curved Counter SB10 $ 101 $ 202 Display Case (requires electricity for illumination) HMS-G $ 537 $ 752 Quantity Total Subtotal: Tax 9.3%: 15-SP-effective11/11 TOTAL:

46 CARPET Advance Order Deadline: Tuesday, November 13, 2012 Company Name: Booth: Advance order prices apply to orders received with payment by the deadline date. Standard Carpet color choices: Black, Blue, Burgundy, Grey, Plum, Red, and Teal. For island or peninsula booths, or in-line booths larger than 10 x 40, Special-Cut or Plush Carpet is recommended for color match. Color match is not guaranteed when Standard Carpet is ordered in multiple pieces. Plush Carpet color choices: Black, Charcoal, Navy, Nu-Blue, Platinum, and Red. Carpet poly is included with each Plush Carpet order. Standard Carpet cancelled after delivery will be refunded 50% of the original price. Special-Cut and Plush Carpet orders are placed immediately upon receipt; we cannot issue a refund once your order has been processed. If a carpet color is not indicated, Hargrove will provide show colors. Need a custom color? Call Description STANDARD CARPET Product # For booths 10 in depth and up to 40 in length: Advance Price Standard Price 9 x 10 C1 $ 157 $ x 20 C2 $ 314 $ x 30 C3 $ 471 $ x 40 C4 $ 628 $ 879 Quantity Color Total For booths greater than 10 in depth and/or 40 in length: Special Cut up to 600 sq ft, per sq ft C5 $ 2.70 $ 3.78 sq ft Special Cut over 600 sq ft, per sq ft CSP Call for quote sq ft PLUSH CARPET Plush up to 600 sq ft, per sq ft C6 $ 3.83 $ 5.37 sq ft Plush over 600 sq ft, per sq ft CSP Call for quote sq ft CARPET PADDING & POLY Padding per sq ft C7 $ 1.28 $ 1.79 sq ft N/A Double Padding per sq ft CD7 $ 2.56 $ 3.58 sq ft N/A Poly (protective plastic) per sq ft C8 $ 0.45 $ 0.63 sq ft N/A Subtotal: Tax 9.3%: 15-SP-effective11/11 TOTAL:

47 CLEANING Advance Order Deadline: Tuesday, November 13, 2012 Company Name: Booth: Advance order prices apply to orders received with payment by the deadline date. Cleaning orders are based on the square footage of your booth (length x width). Vacuuming is discounted 10% for booths that are 600 square feet and larger. The discount will appear on your statement. Daily vacuuming service includes nightly emptying of wastebaskets rented from Hargrove. Porter service is trash removal periodically throughout the show days. This service is recommended for exhibitors with lots of giveaways or food service. Hargrove is the exclusive cleaning contractor for this show. HELPFUL HINTS: To calculate your vacuuming/cleaning rate, multiply the length of your booth by the width to get the total square footage (i.e., quantity). Then, multiply the square footage (quantity) by the vacuuming/cleaning price. Please note that porter service is a daily rate. Description Product # Advance Price Standard Price Quantity Vacuuming/Cleaning Pre-Show (one time) only, per sq ft CC1 $ 0.39 $ 0.55 sq ft Vacuuming/Cleaning Daily (each show day), per sq ft CC2 $ 1.09 $ 1.53 sq ft Porter Service up to 600 sq ft, per day CC4 $ 107 $ 150 day(s) Porter Service sq ft, per day CC5 $ 132 $ 185 day(s) Porter Service over 1600 sq ft, per day CC6 Call for quote day(s) Shampooing or Wet Mop Service CC3 Call for quote 15-SP-effective11/11 TOTAL: Total

48 SIGNS & GRAPHICS Advance Order Deadline: Tuesday, November 13, 2012 Company Name: Booth: Advance order prices apply to orders received with payment by the deadline date. Show site orders and orders received after the advance order deadline are subject to availability. Standard copy color choices: Black, Blue and Red. Graphics/your logo may be added to signs/banners. Please your graphics file to Sign/graphics orders are filled immediately upon receipt; we cannot issue a refund once your order has been processed. Need a custom sign or banner? Call Description Product # Advance Price Standard Price 7" x 11" sign on white card stock SB1 $ 38 $ 76 11" x 14" sign on white card stock SB2 $ 50 $ 100 Vertical or Horizontal 7" x 44" sign on white card stock SB3 $ 50 $ 100 Horizontal 14" x 22" sign on white card stock SB4 $ 63 $ " x 28" sign on white card stock SB6 $ 82 $ " x 44" sign on white card stock SB7 $ 119 $ 238 Vinyl Banner (per sq ft) SB8 Call for quote Insite BioBoard Panel (up to 4' x 8') SB9 Call for quote Quantity Copy Color Total Logo Reproduction SB10 $ 101 $ 202 N/A Easel Back SB13 $ 6 $ 12 N/A N/A Hargrove s preferred graphics file formats (in order of preference): Adobe Illustrator (.ai) QuarkXpress (.qxd) Illustrator EPS (.eps) Image Files (.tif) Photoshop (.psd) JPEG Images (.jpg) Adobe InDesign (.indd) Subtotal: Tax 9.3%: TOTAL: Sign Copy (exactly as you wish it to appear): Illustrate Sign / Graphics Layout: VERTICAL HORIZONTAL 15-SP-effective11/11

49 RENTAL BOOTHS Advance Order Deadline: Tuesday, November 13, 2012 Company Name: Booth: Fulfill your exhibit needs with an economical, turnkey Hargrove Modular System (HMS) rental booth! Check the box below the HMS rendering of your choice and make all the appropriate selections for that HMS booth. Complete and return both pages of this HMS Order Form to place your order. See Page 2 of this Order Form for additional HMS, HMS Accessories, and payment/ordering information. Due to material and labor costs, orders cancelled before move-in begins will be charged 50% of the original price; orders cancelled after move-in begins are non-refundable. Header Copy (print): HMS TT (stdr001a) Advance: $748 Standard: $1,047 Header Copy Color: Black Blue Red Table Skirt Color: Black Blue Burgundy Red Grey White Optional Logo: $101 / $202 Add logo (Include logo with order or to exhibitorservices@hargroveinc.com.) Optional Velcro-Compatible Panels: $135 / $190 Black Blue Grey Red Header Copy (print): HMS 10A (stdr002a) Advance: $1,767 Standard: $2,473 Header Copy Color: Standard Carpet Color: Black Blue Red Optional Logo: $101 / $202 Add logo (Include logo with order or to exhibitorservices@hargroveinc.com.) Black Blue Burgundy Grey Plum Red Teal (Plush Carpet available for an additional charge; see Carpet order form for available colors.) Optional Velcro-Compatible Panels: $340 / $477 Black Blue Grey Red Header Copy (print): HMS 10B (stdr003a) Advance: $2,244 Standard: $3,141 Header Copy Color: Standard Carpet Color: Black Blue Red Optional Logo: $101 / $202 Add logo (Include logo with order or to exhibitorservices@hargroveinc.com.) Black Blue Burgundy Grey Plum Red Teal (Plush Carpet available for an additional charge; see Carpet order form for available colors.) Optional Velcro-Compatible Panels: $340 / $477 Black Blue Grey Red Left Header Copy (print): Center Header Copy (print): HMS 20A (stdr006a) Advance: $4,417 Standard: $6,183 Right Header Copy (print): Header Copy Color: Standard Carpet Color: Black Blue Red Optional Logo: $101 ea. / $202 ea. Add logo(s) (Include logo with order or to exhibitorservices@hargroveinc.com.) Black Blue Burgundy Grey Plum Red Teal (Plush Carpet available for an additional charge; see Carpet order form for available colors.) Optional Velcro-Compatible Panels: $577 / $808 Black Blue Grey Red Header Copy (print): HMS 20B (stdr007a) Advance: $4,032 Standard: $5,645 Header Copy Color: Standard Carpet Color: Black Blue Red Optional Logo: $101 ea. / $202 ea. Add logo(s) (Include logo with order or to exhibitorservices@hargroveinc.com.) Black Blue Burgundy Grey Plum Red Teal (Plush Carpet available for an additional charge; see Carpet order form for available colors.) Optional Velcro-Compatible Panels: $577 / $808 Black Blue Grey Red 15 effective 11/11

50 RENTAL BOOTHS 2 of 2 Company Name: Booth: Header Copy (print): HMS 20C (stdr009a) Advance: $5,707 Standard: $7,990 Header Copy Color: Standard Carpet Color: Black Blue Red Optional Logo: $101 ea. / $202 ea. Add logo(s) (Include logo with order or to exhibitorservices@hargroveinc.com.) Black Blue Burgundy Grey Plum Red Teal (Plush Carpet available for an additional charge; see Carpet order form for available colors.) Optional Velcro-Compatible Panels: $577 / $808 Black Blue Grey Red Header 1 Copy (print): Header 2 Copy (print): Header 3 Copy (print): Header 4 Copy (print): HMS 40A (stdr040a) Advance: $7,086 Standard: $9,920 Header Copy Color: Standard Carpet Color: Black Blue Red Optional Logo: $101 ea. / $202 ea. Add logo(s) (Include logo with order or to exhibitorservices@hargroveinc.com.) Black Blue Burgundy Grey Plum Red Teal (Plush Carpet available for an additional charge; see Carpet order form for available colors.) Optional Velcro-Compatible Panels: $577 / $808 Black Blue Grey Red Optional HMS Accessories ITEM DESCRIPTION PRICE Advance / Standard HMS-A Cabinet - Small ( w x d x 41¼ h) $387 / $541 HMS-D Curved Counter (62 w x d x 41¼ h) $466 / $652 HMS-F Cabinet - Large (80½ w x d x 41¼ h) $509 / $712 HMS-VP Velcro-Compatible Panels (for HMS units above): Black Blue Grey Red $117 / $164 HMS-G Illuminated Display Case (electricity required w x d x 41¼ h) $537 / $752 HMS-H Stem Light (electricity required) $76 / $106 HMS-I Slanted Shelf (39 wide) $82 / $114 HMS-J Flat Shelf (39 wide) $54 / $75 QTY TOTAL Order Payment Method: HMS Rental Price $ plus Options/Accessories $ = Subtotal $ x 9.3% Tax = TOTAL: $ Check Enclosed # Dated / / (Ref: MS) OR Charge the credit card listed below. Credit Card on File: Credit Card Number: EXP: / Cardholder: Signature: 15 effective 11/11

51 SPECIALTY FURNISHINGS Advance Order Deadline: Tuesday, November 13, 2012 Company Name: Description Product # SOFAS & SECTIONALS Advance Price Standard Price "Memphis" - Black w/chrome Legs MPS $428 $600 "Newport" - Charcoal Leather SED $1,049 $1,469 "South Beach" - Platinum Suede sofa ONLY SO1 $508 $712 "South Beach" - Platinum Suede 3-pc sectional SO2 $1,054 $1,476 "Lisbon" - Black Leather SOC $584 $818 "Rio" - Blue Suede w/chrome Legs SOK $474 $663 "Key West" - Black SOM $450 $630 "Marrakesh" - Light Beige SON $473 $662 "Astro" - Light Beige SOQ $535 $749 LOVESEATS "Lisbon" - Black Leather LSC $530 $742 "Newport" - Charcoal Leather LSD $505 $707 "Key West" - Black LSM $396 $554 CLUB CHAIRS "Lisbon" - Black Leather CHC $417 $584 "Newport" - Charcoal Leather, Armless CHD $288 $403 "Rio" - Blue Suede w/chrome Legs CHK $362 $507 "Marrakesh" - Light Beige CHN $344 $481 "Astro" - Light Beige CHQ $362 $507 "Newport" - Charcoal Leather, Corner COD $362 $507 "Memphis" - Black w/chrome Legs MPC $304 $425 OCCASIONAL CHAIRS "Ice" - Transparent w/chrome Frame CCE $171 $239 "T-Vac" - Translucent w/chrome Legs OCA $279 $391 "Key West" - Tub, Black OCB $324 $454 "Stage" - Camel Slipcover OCC $178 $250 "Barcelona" - Black Leather, Armless OCH $613 $858 "Cappuccino" - Chocolate OCL $284 $398 "Stage" - Red Slipcover OCR $178 $250 "Globus" - White Leather w/chrome Base OCU $318 $445 "Barcelona" - White Leather, Armless OCW $622 $871 "Stage" - Onyx Slipcover OCY $178 $250 "Stage" - Beige Slipcover OCZ $178 $250 OTTOMANS Circular - Black Leather CCB $502 $703 Circular - White Leather CCW $502 $703 Circular - ½ Black, ½ White Leather CCZ $502 $703 Oval - Black OSA $249 $348 Oval - White OSB $249 $348 Booth: Quantity Subtotal: Total

52 SPECIALTY FURNISHINGS 2 of 5 Company Name: Description Product # OTTOMANS (cont.) Advance Price Standard Price Cube - White Leather OSC $111 $156 Cube - Lemon OTC $111 $156 Cube - Blueberry OTD $111 $156 Cube - Raspberry OTE $111 $156 Cube - Black Leather OTH $111 $156 Half Round - Black Leather OTK $334 $468 Half Round - White Leather OTL $334 $468 Bench - Black Leather OTM $323 $453 Bench - White Leather OTN $323 $453 Square - Black Leather OTP $279 $391 Square - White Leather OTQ $279 $391 "South Beach" - Platinum Suede, Wedge OTS $223 $312 Pinwheel - Black & Red PWB $1,142 $1,599 Pinwheel - Black, White & Red PWM $1,142 $1,599 OCCASIONAL COCKTAIL TABLES "Geo" - Glass w/chrome Base C1C $223 $312 "Soho" - Chocolate w/steel Base C1D $305 $427 "Silverado" - Glass w/chrome Base C1E $246 $344 "Geo" - Glass w/black Base C1F $223 $312 "Inspiration" C1K $251 $351 "Visions" - Cherry C1M $223 $312 "Sydney" - White C1W $238 $333 "Sydney" - Black C1Y $238 $333 OCCASIONAL END TABLES "Geo" - Glass w/chrome Base E1C $212 $297 "Soho" - Chocolate w/steel Base E1D $276 $386 "Silverado" - Glass w/chrome Base E1E $223 $312 "Geo" - Glass w/black Base E1F $212 $297 "Inspiration" E1K $256 $359 "Visions" - Cherry E1M $212 $297 "Sydney" - White E1W $211 $295 "Sydney" - Black E1Y $211 $295 CONFERENCE TABLES Round - Graphite Nebula CB1 $306 $428 6' - Graphite Nebula CB2 $390 $547 8' - Graphite Nebula CB3 $456 $639 Round - Mahogany CC5 $290 $406 6' - Mahogany CC6 $362 $507 8' - Mahogany CC7 $446 $624 10' - Mahogany CC8 $635 $889 Round - Grey Nebula CD1 $306 $428 Booth: Quantity Subtotal: Total

53 SPECIALTY FURNISHINGS 3 of 5 Company Name: Description Product # CONFERENCE TABLES (cont.) Advance Price Standard Price 6' - Grey Nebula CD2 $390 $547 8' - Grey Nebula CD3 $456 $639 "Geo" - Glass w/chrome Base CE1 $246 $344 "Geo" - Glass w/chrome Base CE2 $334 $468 "Geo" - Glass w/black Base CF1 $246 $344 "Geo" - Glass w/black Base CF2 $334 $468 "Manhattan" - Glass w/black Base CG1 $279 $391 CAFÉ TABLES Brushed Red Top w/tulip Chrome Base XTB $229 $321 Brushed Blue Top w/tulip Chrome Base XTC $229 $321 Brandy Top w/tulip Chrome Base XTE $256 $359 Metallic Silver Top w/tulip Chrome Base XTF $256 $359 Graphite Nebula Top w/tulip Chrome Base XTJ $229 $321 Maple Top w/tulip Chrome Base XTK $229 $321 Grey Nebula Top w/tulip Chrome Base XTM $251 $351 Graphite Nebula Top w/tulip Chrome Base XTN $251 $351 Maple Top w/tulip Chrome Base XTP $256 $359 Brushed Red Top w/standard Black Base ZTB $195 $273 Brushed Blue Top w/standard Black Base ZTC $195 $273 Brandy Top w/standard Black Base ZTE $223 $312 Metallic Silver Top w/ Standard Black Base ZTF $223 $312 Graphite Nebula Top w/standard Black Base ZTJ $195 $273 Maple Top w/standard Black Base ZTK $195 $273 Grey Nebula Top w/standard Black Base ZTM $216 $303 Graphite Nebula Top w/standard Black Base ZTN $216 $303 Maple Top w/standard Black Base ZTP $223 $312 CONFERENCE CHAIRS "Iso" - Black w/charcoal Mesh, Flex Back CO4 $279 $391 "Otto" - Black, High Back OTO $351 $492 "New York" - Onyx Seat, Maple Back, Chrome Legs SC1 $178 $250 "Brewer" - Grey w/chrome Legs SC2 $161 $226 "Brewer" - Onyx w/black Legs SC3 $161 $226 "Jetson" - Black SC4 $178 $250 "Tilt" - Onyx Seat w/black Base SC5 $267 $374 "Manhattan" - Oyster Seat SC6 $195 $273 "Flex" - Black & Chrome w/wheels SC8 $168 $235 "Panton" - White SC9 $195 $273 "Luxor" - Black Leather, High Back XC1 $323 $453 "Luxor" - Black Leather, Mid Back XC2 $310 $435 "Luxor" - Black Leather XC3 $287 $401 "Altura" - Black Crepe, High Back XC4 $306 $428 Booth: Quantity Subtotal: Total

54 SPECIALTY FURNISHINGS 4 of 5 Company Name: Description Product # CONFERENCE CHAIRS (cont.) Advance Price Standard Price "Altura" - Black Crepe, Mid Back XC5 $279 $391 "Altura" - Black Crepe XC6 $257 $360 CONFERENCE CHAIRS - STACKING & UTILITY SEATING "Berlin" - Black & White w/chrome Frame CS8 $97 $136 "Berlin" - Red & White w/chrome Frame CS9 $97 $136 "Altura" - Black Crepe DF1 $238 $333 "Altura" - Black Crepe SY1 $160 $224 BAR TABLES Brushed Red Top w/standard Black Base VTB $224 $313 Brushed Blue Top w/standard Black Base VTC $224 $313 Brandy Top w/standard Black Base VTE $239 $335 Metallic Silver Top w/standard Black Base VTF $239 $335 Graphite Nebula Top w/standard Black Base VTJ $224 $313 Maple Top w/standard Black Base VTK $224 $313 Grey Nebula Top w/standard Black Base VTM $233 $326 Graphite Nebula Top w/standard Black Base VTN $233 $326 Maple Top w/standard Black Base VTP $239 $335 Brushed Red Top w/tulip Chrome Base WTB $239 $335 Brushed Blue Top w/tulip Chrome Base WTC $239 $335 Brandy Top w/tulip Chrome Base WTE $290 $406 Metallic Silver Top w/tulip Chrome Base WTF $290 $406 Graphite Nebula Top w/tulip Chrome Base WTJ $239 $335 Maple Top w/tulip Chrome Base WTK $239 $335 Grey Nebula Top w/tulip Chrome Base WTM $279 $391 Graphite Nebula Top w/tulip Chrome Base WTN $279 $391 Maple Top w/tulip Chrome Base WTP $290 $406 BARS Martini Bar w/frosted Glass Tops BR1 $1,000 $1,401 Martini Bar Circle (3 x BR1) BRC $2,893 $4,050 BARSTOOLS "Ice" - Transparent w/chrome Frame BCE $182 $254 "Ohio" - Red Seat w/chrome Base (Adj) BS1 $168 $235 "Ohio" - Black Seat w/chrome Base (Adj) BS2 $168 $235 "Ohio" - Grey Seat w/chrome Base (Adj) BS3 $168 $235 "Oslo" - White Seat w/chrome Frame BSC $205 $288 "Oslo" - Blue Seat w/chrome Frame BSD $205 $288 "Gin" - Maple Seat w/chrome Base BSL $178 $250 "Jetson" - Black BSN $216 $303 "Banana" - Black Seat w/chrome Base BSS $195 $273 "Banana" - White Seat w/chrome Base BST $195 $273 Booth: Quantity Subtotal: Total

55 SPECIALTY FURNISHINGS 5 of 5 Company Name: Booth: Description Product # TRAINING ROOM Advance Price Standard Price "Iso" Chair - Black w/charcoal Mesh, Flex Back CO4 $279 $391 Table - Grey w/privacy Panel & Wiring Grommets CP3 $279 $391 Connector Wedge Grey, for use w/training Tables CP4 $135 $189 Computer Table - Graphite Nebula CP5 $314 $439 Lectern Podium - Cherry PO1 $279 $391 Kiosk - Black w/maple Top PO3 $390 $547 Writing Desk - Graphite WD2 $279 $391 DESKS & BOOKCASES Bookcase - Mahogany BC6 $279 $391 Bookcase - Graphite BC7 $279 $391 Executive Desk - Mahogany JD6 $443 $621 Executive Desk - Graphite JD7 $422 $590 CREDENZAS & LATERAL FILES Credenza - Mahogany CR6 $443 $621 Credenza - Graphite CR7 $417 $584 Lateral File - Mahogany L26 $334 $468 Lateral File - Graphite L27 $318 $445 FILES 2 Drawer, Vertical VF2 $195 $273 4 Drawer, Vertical VF4 $223 $312 PRODUCT DISPLAY Bookcase - Mahogany BC6 $279 $391 Bookcase - Graphite BC7 $279 $391 Étagère - Pewter ET1 $279 $391 Étagère - Black ET2 $279 $391 Pedestal - Graphite Nebula PDF $334 $468 Pedestal - Graphite Nebula PDH $334 $468 Pedestal - Graphite Nebula PDK $357 $500 Pedestal w/locking Door - Black PDL $362 $507 LAMPS Floor - Pewter LA1 $168 $235 "Parisian" - Pewter LA2 $140 $195 "Lumalight" - White LAD $279 $391 "Lumalight" - Orange LAE $279 $391 "Lumalight" - Red LAF $279 $391 REFRIGERATORS 4.0 Cubic Feet - White R1Q $251 $ Cubic Feet - White R1R $613 $858 Specialty Furnishings cancelled after the order has been processed will be refunded 50% of the original price; once move-in has begun, we cannot issue a refund for a cancelled order. Quantity Subtotal Page 5: Subtotal Pages 1-5: Tax 9.3%: 5-effective09/10 TOTAL: Total

56 NSTA With You Every Step of the Way NSTA STEM Forum & Expo St. Louis May 15, NSTA Louisville Area Conference October 18 NSTA Phoenix Area Conference December NSTA Atlanta Area Conference November 1 NSTA National 2013 San Antonio, TX April 11 4 NSTA SHIPPING & STORAGE SERVICES Getting your freight to show site is just the beginning, but the process can set the tone for the rest of your show. Hargrove Shipping was born from decades of experience in the trade shows, events and exhibits industry. Shipping includes: A dependable single-source shipping and transportation solution Continuous tracking of your freight Unmatched expertise saves you dollars and time Hargrove Shipping streamlines your workload CARAVAN SERVICES SERVICE INCLUDES: 1. Delivery from show to show 2. Certified weight tickets for all shipments 3. Pre-printed Bill of Lading and shipment labels 4. Storage between shows One Phone Call Away Call or us today to learn more: or shipping@hargroveinc.com 1 Hargrove Drive Lanham, MD Fax hargroveinc.com

57 TO: HARGROVE YRC Phoenix 2012 South 51 st Ave Phoenix, AZ NSTA Phoenix Area Conference COMPANY NAME: BOOTH NUMBER: MUST BE RECEIVED BY: Wednesday, November 28 at 4:00 PM ADVANCE SHIPPING LABEL PLEASE CUT ALONG THIS LINE AND AFFIX LABEL TO PACKAGE PLEASE MAKE ADDITIONAL COPIES OF THESE LABELS AS NEEDED TO: HARGROVE YRC Phoenix 2012 South 51 st Ave Phoenix, AZ NSTA Phoenix Area Conference COMPANY NAME: BOOTH NUMBER: MUST BE RECEIVED BY: Wednesday, November 28 at 4:00 PM ADVANCE SHIPPING LABEL

58 TO: HARGROVE Phoenix Conv Center 100 N. Third Street Phoenix, AZ NSTA Phoenix Area Conference COMPANY NAME: BOOTH NUMBER: NO SHIPMENTS ACCEPTED BEFORE: Tuesday, December 4 at 11:00 AM DIRECT SHIPPING LABEL PLEASE CUT ALONG THIS LINE AND AFFIX LABEL TO PACKAGE PLEASE MAKE ADDITIONAL COPIES OF THESE LABELS AS NEEDED TO: HARGROVE Phoenix Conv Center 100 N. Third Street Phoenix, AZ NSTA Phoenix Area Conference COMPANY NAME: BOOTH NUMBER: NO SHIPMENTS ACCEPTED BEFORE: Tuesday, December 4 at 11:00 AM DIRECT SHIPPING LABEL

59 TO: HARGROVE YRC Phoenix 2012 South 51 st Ave Phoenix, AZ NSTA Phoenix Area Conference COMPANY NAME: BOOTH NUMBER: MUST BE RECEIVED BY: Wednesday, November 28 at 4:00 PM HANGING SIGNS LABEL PLEASE CUT ALONG THIS LINE AND AFFIX LABEL TO PACKAGE PLEASE MAKE ADDITIONAL COPIES OF THESE LABELS AS NEEDED TO: HARGROVE YRC Phoenix 2012 South 51 st Ave Phoenix, AZ NSTA Phoenix Area Conference COMPANY NAME: BOOTH NUMBER: MUST BE RECEIVED BY: Wednesday, November 28 at 4:00 PM HANGING SIGNS LABEL

60 MATERIAL HANDLING INFORMATION As the Official Drayage Contractor for this show, Hargrove will schedule the moving in and out of all exhibit material. All shipments, if it is possible, should be received at our warehouse prior to the published deadline date. Shipments received at our warehouse after the delivery deadline will incur an additional 50% (late-to-warehouse) charge. Refer to Hargrove s General Information pages for the address and specific dates and times for warehouse freight receiving for this event. You may deliver directly to the Exhibit Hall only during published dates. Refer to Hargrove s General Information for the address and specific dates and times for show-site freight receiving for this event. When shipping your materials, please include the name of the show, your company name and your booth number on each piece. For your convenience, sample labels are provided in this Manual. You may copy these labels or use your own if you need more labels than provided. To ship your materials with Hargrove, request a quote. Or, contact Hargrove Shipping at or Shipping@hargroveinc.com. Material Handling includes: Receiving and unloading your shipments at our warehouse (30 days free storage prior to show date) Reloading onto a Hargrove trailer Delivery of shipment to exhibit hall Placement of shipment in your booth space Removal and storage of empty containers Return of empties to booth at close of show (All containers must be empty when stored, Hargrove assumes no liability for material or equipment left inside a container marked as empty.) Removal of all packed and labeled materials from exhibit booth Reloading onto outbound carrier for return shipment (based on shipping information provided on your Hargrove Show Bill of Lading). Charges for the above services will be based on the inbound weight only, whether the above services are used completely or in part. Refer to the Material Handling Estimate Form for detailed pricing information. Weight is rounded up to the next hundred pounds. Shipments received without weight tickets that are weighed by Hargrove may be charged special handling. Overtime / Off-Target An overtime and/or off-target surcharge, per cwt, for each occurrence will apply if: Your advance shipment is received at the warehouse on straight-time, but delivered to show site on overtime due to scheduling. Your shipment is moved to or out of show site on overtime due to scheduling. Your shipment is received on overtime (Monday-Friday before 8:00 AM and after 4:30 PM, and ALL DAY Saturday, Sunday and holidays). Your direct shipment is received at show site outside of the exhibitor move-in schedule. Outbound Instructions At the close of the show, each exhibitor must complete a Hargrove Bill of Lading and shipping labels for his exhibit materials. Blank Bills of Lading and labels are available at the Hargrove Service Center. Any shipment left in a booth for which no disposition is provided, or if requested carrier fails to pick up or refuses to take shipment, Hargrove will re-route such shipment or return material to our warehouse at the exhibitor s expense.

61 MATERIAL HANDLING HINTS The information below summarizes the most commonly asked questions regarding freight/material handling, often referred to as drayage. This can be the most costly budget item for exhibitors. Tips that can save you money: Read the shipping and material handling section of your service kit carefully. Be aware of any surcharges that may be assessed for special handling or late shipments. Pay special attention to deadline dates. If you ship in advance to our warehouse and your shipment arrives after the published deadline date, you may be assessed a surcharge. Crated materials are the easiest to unload, therefore, have the least expensive drayage charge. Loose, pad wrapped and uncrated materials require more labor time and therefore may be assessed a special handling fee. It may be cost effective for you to build crates for any portion of your exhibit that is not crated. What is Material Handling/Drayage? The term drayage is the moving of exhibit materials from one location to another. Whether you ship to Hargrove s advance warehouse or directly to show site, your materials still need to get to your booth location. Drayage services include the accepting of your material either at the warehouse or at show site, delivery to your booth, storage of empty containers during the show, returning empty containers at the close of the show, picking up your packaged materials, returning them to the dock, and loading on the carrier of your choice. Can I carry my own materials to my booth? Usually, an exhibitor may bring in his own materials providing such materials can be hand carried by one person in one trip, without the use of dollies, hand trucks or any other equipment. Read the Union Rules & Regulations for the specific rules regarding the show/facility. How are rates determined? Drayage charges are based on a number of factors including labor rates, facility dock access, and the show schedule, to name just a few. These rates vary from city to city. How is the weight of my shipment determined? Certified weight tickets, which should be attained by all drivers for materials prior to arrival at the warehouse or show site dock, are used to determine billable weight. Hargrove reserves the right to determine weights for all shipments for which weight tickets are not provided with delivery. When Hargrove weighs the shipment, the exhibitor will be charged for double handling. Small shipments vs. large shipments: Most all Service Contractors have a minimum of 200 lbs. per shipment. It is best to send your freight as one large shipment versus several small shipments. For instance, if you send one 45 lb. and one 55 lb. package separately, you are charged the minimum on each shipment. If you plan to ship items from various locations, you may want to consolidate them at a central location then forward them to the Service Contractor s warehouse or show site. However, if you ship your materials in one shipment and the carrier makes multiple deliveries, you will be charged for each delivery to the dock, regardless of whether or not the materials were shipped together as one shipment. Advance shipments vs. direct (to show site) shipments: In general, it is best to ship your materials to the advance shipment address. The charge for this may be slightly higher than shipping direct to show site but the benefit far outweighs the cost. You can (and should) confirm that we have received your materials well in advance of the show installation; if there is a problem it can then be solved prior to the show. When shipping direct, if there is a problem there is seldom time to resolve the problem prior to show opening. Another advantage to advance shipments is that your materials will be in your booth when you arrive and you can begin installation immediately, thus saving you time and frustration at show site. Should I insure my exhibit? The answer is YES! It is your responsibility to make sure your freight is insured from the time that it leaves your office until it returns. A rider to your existing policy can usually do this. Check with your insurance carrier for details. Finally: Always be aware of freight receiving deadlines. You will be assessed a late charge if your shipment arrives after the deadline date. Inform your shipper that all items must arrive prior to a specific date. Make sure all materials are labeled properly to avoid any delivery delays. All pieces should have the recipient s name and address, the show name, your company name, and your booth number. Remove old labels after every show to avoid any future confusion. If you are shipping multiple pieces, label them as such: 1 of 4; 2 of 4; 3 of 4; etc.

62 MATERIAL HANDLING ESTIMATE Company Name: Booth: Each delivery to the dock constitutes a shipment, and is billed accordingly. Material Handling is billed by the hundredweight (CWT) per shipment, with a 2 CWT minimum. Small packages (30 pounds or less per shipment) are billed per piece. When computing material handling costs, remember to round up to the next hundred pounds. For example, a delivery that weighs 347 pounds will be billed at 4 CWT. Shipments received without weight tickets will be weighed and charged special handling rates. Material Handling charges will appear on your statement after actual inbound and outbound shipments have been processed. NOTE: Shipments handled before 8:00 AM or after 4:30 PM Monday thru Friday, or anytime Saturday, Sunday or holiday, will be accessed a 35% overtime surcharge. Product Description Price per CWT Minimum # unless noted otherwise WAREHOUSE (ADVANCE) SHIPMENT Crated or Skidded Shipment MH1 $72.00 $ Small Package - first piece (applies to shipment weighing 30 pounds or less) MH2 $40.00 Small Package - each additional MH3 $35.00 Special Handling/Uncrated Shipment MH4 $97.20 $ Overtime Surcharge - Crated or Skidded Shipment MH5 $25.20 $50.40 Overtime Surcharge - Special Handling/Uncrated Shipment MH6 $34.02 $68.04 Late-to-Warehouse Surcharge* - Crated or Skidded Shipment delivered after the published MH7 $36.00 $72.00 advance warehouse deadline * NOTE: Truck and driver fees (to move materials to show site) may apply. Any "Small Package" arriving late to the warehouse will be charged the CWT minimum. SHOW SITE (DIRECT) SHIPMENT Crated or Skidded Shipment MH8 $70.00 $ Crated Shipment via Special Carrier (FedEx, UPS, DHL, USPS, etc.) MH9 $87.50 $ Small Package - first piece (applies to shipment weighing 30 pounds or less) MH2 $40.00 Small Package - each additional MH3 $35.00 Special Handling/Uncrated Shipment MH10 $94.50 $ Overtime Surcharge - Crated or Skidded Shipment MH11 $24.50 $49.00 Overtime Surcharge - Crated Shipment via Special Carrier MH12 $30.63 $61.26 Overtime Surcharge - Special Handling/Uncrated Shipment MH13 $33.08 $66.16 Off-Target Surcharge - shipment received at show site outside of the published exhibitor MH14 $24.50 $49.00 move-in schedule Privately Owned Vehicle (POV) Flat Cart Service (submit enclosed form) POV See POV Form MISCELLANEOUS SERVICE Return to Warehouse (includes hold period** / first 5 days of storage) MH15 $40.00 $ Warehouse Storage Fee - per day (outside advance warehouse acceptance period) MH16 $5.00 $25.00 Motorized Vehicle Spotting Fees (round-trip, per vehicle) MH17 Call for quote Marshalling Yard Fee MH18 $30 per shipment ** Hold Period: Materials returned to the warehouse will be held for 5-business days; materials may not be picked up until after the hold period. Product # Description Carrier # of Pieces # of CWTs Price per CWT/Piece Total TOTAL:

63 PRIVATELY OWNED VEHICLE (POV) UNLOADING SERVICE Company Name: Booth: Hargrove is offering a special service for exhibitors who wish to deliver their exhibit materials in their privately owned vehicle (POV) directly to show site on the days of exhibitor setup. This service does not apply to rental vehicles, step vans, box trucks, trailers or any commercial carrier. Applicable vehicles: car, pickup truck, minivan or sports utility vehicle Advance payment required; please submit this form along with the Payment Form A flat cart load is defined as: Items that will safely fit on the 3 x 5 surface of a flat cart stacked no higher than the top of the cart s push handle, A maximum load of 200 pounds per cart, and A shipment that can be unloaded within 15 minutes. Inbound Flat Cart Service available: Tuesday, December 4 2:00 PM to 5:00 PM Wednesday, December 5 9:00 AM to 5:00 PM Inbound Service Rate: $75.00 LIMIT: ONE CART LOAD DOCK TO BOOTH Outbound (at show s close) Service Rate: $ LIMIT: ONE CART LOAD BOOTH TO DOCK NOTE: You must fill out a Bill of Lading at the close of the show before reloading. All items leaving the exhibit hall must have a completed Bill of Lading. Forms are available at the Hargrove Service Center and must be returned to the service desk for validation. To order Flat Cart Service, complete this form and return it with applicable payment to Hargrove. I will arrive on: Tuesday, December 4 Wednesday, December 5 at AM / PM My vehicle is a: Car Van Pickup Sport/Utility Vehicle Color: I will also require outbound service: Yes No Contact Name: Phone:

64 HARGROVE-SUPERVISED LABOR INSTRUCTION FORM NOTE: Complete and return this form only if your display is to be set up and/or dismantled by Hargrove and there will not be a supervisor (i.e., no exhibitor representative) present. Exhibitor: Booth # : SET-UP / DISMANTLING / PACKING INFORMATION A rendering of and/or instructions for my exhibit is enclosed with this order. Yes No A rendering of and/or instructions for my exhibit is packed in the display case(s). Yes No Case # My exhibit has a key: No Yes, that is located in: Carpet: with exhibit rented from Hargrove Other: Size: Color: Electrical Placement *: drawing attached drawing with exhibit To be installed under carpet?: Yes No * Please place your order for electrical service with the appropriate vendor and include a copy of your order with this form. In case of emergency, please call (name): at (cell phone #): Instructions: INBOUND SHIPPING INFORMATION Carrier: Carrier Phone: Shipped to: Warehouse Show Site Other: Date Shipped: Shipped from (company, city & state): Total Number of: Crates: Cartons: Cases: Other (qty & describe): OUTBOUND SHIPPING INFORMATION Ship to (company): Attn: Street: City: State: Zip: Phone: Carrier Name: Carrier Phone: Is this shipment going to another show? No Yes, Show Name: Booth #: This shipment must arrive no later than: Day: Date: Time: AM PM Date & Time of Scheduled Pick-Up **: NOTE: If outbound shipping is to be a split shipment, check here and attach specific instructions and addresses. If designated carrier fails to show up, Hargrove should: Re-route via: Ground Next Business Day 2 nd Business Day Deferred (3-5 Business Days) Return shipment to warehouse at exhibitor s expense. ** NOTE: Exhibitor is responsible for contacting the carrier and scheduling the pick-up. I understand that Hargrove, Inc. shall not be responsible for loss, theft or damage to any display installed or dismantled under Hargrove s supervision of labor as ordered above, nor for any misdirected, delayed or lost shipment of said display. I further understand that it is my/our responsibility to provide Hargrove with complete and accurate written instructions for the installation, dismantling, packing and/or shipping of said display by Hargrove supervised labor. Payment of all labor services supervised by Hargrove will be my/our responsibility as the exhibitor. Cancellation Policy: A 24-hour notice is required to cancel supervision labor. Supervisor labor ordered and not used will be charged as a one-hour no show charge. Authorized Signature Print Name Date

65 LABOR Advance Order Deadline: Tuesday, November 13, 2012 Company Name: Booth: Description per hour, unless noted otherwise DISPLAY LABOR Product # Advance Price (by 11/13/12) Standard Price (11/14 12/3/12) Floor Order Price (beginning 12/4/12) Straight Time L1 $85.00 $ $ Overtime L2 $ $ $ Double Time / Holiday L3 $ $ $ Supervision Fee L4 30%, with $50 minimum Shrink Wrap Skid (per skid) LS $40.00 $48.00 $56.00 Band Skid or Crate (per piece) LB $50.00 $60.00 $70.00 FORKLIFT & RIGGING LABOR Forklift w/ operator - up to 5,000 lbs. - Straight Time L5 $ $ $ Forklift w/ operator - up to 5,000 lbs. - Overtime L6 $ $ $ Forklift w/ operator - up to 5,000 lbs. - Double Time L7 $ $ $ Forklift w/ operator - over 5,000 lbs. L8 Call for quote 4-Stage Forklift w/ operator L9 Call for quote Forklift Cage w/ rigger - Straight Time L12 $ $ $ Forklift Cage w/ rigger - Overtime L13 $ $ $ Forklift Cage w/ rigger - Double Time L14 $ $ $ Boomlift w/ 3-man crew - Straight Time L15 $ $ $ Boomlift w/ 3-man crew - Overtime L16 $ $ $ Boomlift w/ 3-man crew - Double Time L17 $ $ $1, Scissor Lift w/ 2-man crew L18 Call for quote ACCESSIBLE STORAGE Accessible Storage - per 1/4-trailer per day storage fee L24 $ $ $ Product # Date Estimated Start Time # of Workers or Lifts Est. # Hours per Workers or Lifts Est. Total Hours Hourly Rate Estimated Total Cost Will Labor be Hargrove-supervised? Yes No Subtotal: If yes, complete the Hargrove-Supervised Labor Instruction Form. Supervision Fee (if applicable): TOTAL: Straight Time: Rates apply Monday-Friday 8:00 AM - 4:30 PM. Overtime: Rates apply Monday-Friday 4:30 PM until 8:30 PM. Double Time: Monday-Friday 8:30 PM until 8:00 AM the following morning and beginning 8:30 PM Friday until 8:00 AM Monday (i.e., all day Saturday-Sunday). Billing: There is a minimum of one-hour charged. Time is billed in increments of ½-hour after thereafter. Cancellation Policy: 24-hour notice required to cancel labor. Labor ordered and not used will be charged a one-hour "No Show" charge. This policy applies to installation and dismantling labor orders. Hanging Sign Labor: When ordering Hanging Sign labor, be sure to complete the Hanging Signs form in this manual. Accessible Storage Fee: Consists of storage space plus access labor. Accessible storage labor charges are billed in ½-hour increments. When a forklift is necessary, time for use of equipment will also be charged. Crew Sizes: A crew consists of the equipment operator and the designated laborer(s). Additional crew, equipment or larger equipment may be added if the supervisor deems it necessary to safely complete a job. The exhibitor is responsible for any additional charges incurred. Policies: Only labor ordered at the START of the work day is guaranteed. Exhibitor representative must check in at the labor desk to pick-up labor. It's the exhibitor's responsibility to return to the labor desk to sign labor out and verify billable time. No adjustments will be made once the labor ticket is signed.

66 EXHIBITOR WORKSHOP MATERIALS MOVEMENT Advance Order Deadline: Tuesday, November 13, 2012 Company Name: Booth: If you are conducting an Exhibitor Workshop at NSTA s Phoenix Area Conference 2012 and need assistance moving equipment and/or materials from your booth to your workshop, complete and submit this form to Hargrove by Tuesday, November 13 (to receive the advance rates). Advance payment for this service is required; please include the Payment Form with your order. Product # Description Price per Hour Advance (by 11/13/12) Price per Hour Standard (11/14-12/3/12) NOTE: Standard orders are charged at 20% above the Advance rate; Floor orders at 40% above the Advance rate. Price per Hour Floor Order (beginning 12/4/12) MATERIALS MOVEMENT LABOR L1 Straight Time $85.00 $ $ L2 Overtime $ $ $ L3 Double Time $ $ $ LABOR Straight Time: Rates apply Monday through Friday 8:00 AM until 4:30 PM. LABOR Overtime: Rates apply Monday-Friday 4:30 PM until 8:30 PM. Monday-Friday 8:30 PM until 8:00 AM the following morning and beginning LABOR Double Time 8:30 PM Friday until 8:00 AM Monday (i.e., all day Saturday-Sunday). There is a minimum of one-hour charged. Time is billed in increments of ½-hour thereafter. Billing: Materials movement service TO and FROM a workshop are separate orders and will be billed accordingly. If the size, quantity and/or weight of the materials to be moved Forklift: necessitates the use of a forklift, the exhibitor will be billed accordingly. Hargrove s Limits of Liability apply to Materials Movement service. Workshop Day & Date Items Pick-up Time On-Site Contact Name Approx Qty & Weight of Items Workshop Location Return Items to Booth? If Yes, Time

67 HANGING SIGNS & OVERHEAD STRUCTURES All hanging signs, banners and overhead structures must be assembled and installed by Hargrove, Inc. and must conform to Show Management and facility regulations. Hargrove reserves the right to install and dismantle all hanging signs/overhead structures with approved devices/cable to ensure safety. All hanging signs/overhead structures are subject to approval by Show Management. Hargrove reserves the right to refuse to hang any sign/install any structure which we deem to be unsafe. It is recommended that hanging signs/overhead structures be shipped in separate containers directly to the advance receiving warehouse using the enclosed Hanging Signs label. Set-up instructions must be provided for signs/structures requiring assembly. Hanging anchor points must be pre-fabricated and ready for use. You must provide Hargrove with detailed hanging/installation instructions indicating stress points. If your sign/structure requires electricity, it must be in accordance with the National Electrical Code. Be sure to order electrical service! Equipment and labor rates may be found on the Labor Price List enclosed in this manual. The minimum order for hanging signs/banners is one (1)- hour Boomlift w/crew for the installation and an additional one (1)-hour Boomlift w/crew for removal. Orders cancelled without 24-hour notice will be charged a one-hour cancellation fee per crew and equipment. The sign/structure will be placed within the confines of the booth upon dismantle. To order this service, please complete the following and return to Hargrove along with the Labor Order Form and advance payment. Description of Sign/Banner/Overhead Structure: Cloth/Vinyl Wood Systems Metal Other: 1-sided 2-sided With: Pockets Grommets Rectangle Square Triangle Circular Other: Specifications: Height: Length: Width: Approx Weight: Assembly required? Yes No Electricity required? Yes * No * Order electrical service! Truss structure? Yes ** No ** Detailed assembly instructions must accompany order. Placement: # Feet from rear of booth: - REAR - # feet from left side of booth: Booth # # feet from right side of booth: - FRONT - # feet from front of booth: # feet from floor to bottom of sign: The contracted Exhibitor, or the display house or builder for the aforementioned Exhibitor, must by signature below certify and guarantee that the stress points for the hanging sign/structure are properly engineered and tested and the sign/structure is constructed to meet all applicable regulations and safety measures and can thus be hung safely. By signing below, the Exhibitor releases Hargrove, Inc. and their contractors and agents from any liability in connection with this sign/structure, and agree to indemnify and hold harmless from any loss, damage or injury arising from this equipment. I certify that I have read and understand the information above and agree to be bound thereby: Signature: Exhibiting Company: Booth #:

68 EXHIBITOR APPOINTED CONTRACTOR (EAC) FORM Submission Deadline: Tuesday, November 13, 2012 Exhibitors who plan to have an exhibit service firm other than the Official Labor Contractor (i.e., other than Hargrove) supervise their labor, unpack, erect, assemble, dismantle and/or pack display/equipment MUST abide by the following: A. Exhibitor must notify Show Management and Hargrove in writing no later than Tuesday, November 13. B. Exhibitor must ensure their contractor provide Hargrove with a Certificate of Insurance indicating a minimum of $1,000,000 liability coverage, including property damage by Tuesday, November 13. C. Exhibitor is ultimately responsible for all services in connection with his exhibit, including freight, drayage, rentals, labor, etc. D. The EAC must have all business licenses, permits and Workers Compensation insurance required by the State and/or City governments, and the facility management prior to beginning work. Contractor shall provide evidence of compliance upon request. E. The EAC shall share with Hargrove all reasonable costs incurred as a result of/relating to the EAC s operation, including overtime pay for stewards, restoration of exhibit space to its initial condition, etc. F. The EAC must provide Hargrove and Show Management with the names of all personnel who will be working on the show floor. All personnel are required to wear identification badges at all times. G. The EAC may not, under any circumstances solicit business on the show floor. H. The EAC must confine its operations to the exhibit area of its clients. No Service Desk, storage areas or other work facilities shall be located within the building. Show aisles and public space are not part of the booth area. I. The Official Contractor has total control of all areas of the exhibit hall (i.e., aisles, loading docks, storage areas, etc.). The EAC must coordinate all of its activities with Hargrove. J. The Official Contractor has total control over such services as electrical, plumbing, telephone, cleaning, drayage, etc. Exhibitors shall provide only the material they own and is to be used in their exhibit space. K. All EAC personnel must have proper identification during the installation and dismantling of the show. Anyone without proper ID will be asked to leave the show floor. Name of EAC/Service Firm: EAC Address: EAC Phone: EAC Contact Name: EAC Fax: The EAC/Service Firm must notify Hargrove of the names of all exhibiting companies for whom they have orders, and the names of all employees working for them on the show. All EACs/Service Firms must provide insurance certificates to Hargrove and the sponsor of the exhibition. Please list show name, location, and Exhibitor name on each Certificate of Insurance. EACs/Service Firms will not be allowed access to the show floor without a Certificate of Insurance on file with Hargrove. COMPANY: BOOTH #: ADDRESS: CITY: CONTACT NAME: SIGNATURE: STATE: ZIP: PHONE #: FAX #:

69 ADDITIONAL SHOW SERVICES Phoenix Convention Center Catering (dba Adventura) Electrical Service (dba Commonwealth) Internet/Telephone/WiFi/Cable (dba SmartCity) Parking Map Additional Vendors AV & Computer Equipment Technology Express Lead Retrieval Global Convention Solutions Plants/Floral Avant-Garde (coming soon)

70 Exhibitor Booth Catering Menu

71 General Information Policies All food and beverage in the exhibit hall must be purchased through Aventura. This includes bottled water, mints and hard candy. All prices are subject to a (++) charge, which is a 20% administrative charge and 9.3% Arizona sales tax. Aventura requires full payment of 100% of total estimated charges (3) business days prior to your event. Aventura accepts VISA, American Express, MasterCard, Discover or Company Checks. A credit card authorization form is required to facilitate onsite orders and changes to existing orders. In compliance with state liquor law, all alcoholic beverages served in your booth must be supplied and served by Aventura. All catering orders or re-orders totaling less than $ will incur a $25 delivery fee. Booth catering orders received within (10) business days of the start of the event will incur a 10% late fee. All beverage items are sold a la carte and cannot be purchased on a consumption basis. All exhibit hall catering is accompanied by biodegradable serviceware. Menu items and prices are subject to change without notification. Client responsible for ordering electrical from Commonwealth Electric and booth catering tables from show decorator. Cancellation Policy Full charges will apply to cancellations made within 5 business days prior to delivery. Custom orders require 10 days cancellation. Labor Booth Attendant... $25.00 per hour/4 hour minimum Bartender... $ for 4 hour minimum

72 Beverages Coffee, Decaf, Tazo Hot Tea: Starbucks Premium (1 gallon each minimum per delivery.)... $55.00/gal Assorted Fruit Juice (individual)... $3.50/each Assorted Pepsi Soft Drinks... $3.00/each Individual Bottled Aquafina Water... $3.00/each Lemonade or Fruit Punch...$36.00/gal Tazo Premium Iced Tea...$36.00/gal Keg-Domestic...(Miller, Coors, Budweiser)... $350.00/each Keg-Imported... $500.00/each full bar package available please see your catering sales manager. Water Cooler Water Cooler Rental... $ per day Water:...$ per (5) gal bottle Includes : disposable 7oz cups Dimensions: 13 (W) x 13 (W) x 55 (H) Electrical: 5 Amp/500 Watt 110 Volt Sweet Assorted Bagels w/ Cream Cheese...$40.00/dozen Assorted Doughnuts...$40.00/dozen Assorted Danish Pastries or Muffins...$40.00/dozen Assorted Jumbo Cookies...$36.00/dozen Dessert Bars Lemon, Apple, Chocolate Raspberry...$40.00/dozen Double Chocolate Brownies...$40.00/dozen Chocolate-Dipped Strawberries...$50.00/dozen Savory Tri Colored Tortilla Chips/Salsa... $125.00/Serves 25 Tri Colored Tortilla Chips/Guacamole... $150.00/Serves 25 Pita Chips/ Spinach Dip... $125.00/Serves 25 Homemade Potato Chips/ Onion Dip... $125.00/Serves 25 Mixed Nuts... $125.00/Serves 25 Mini Pretzels or Spicy Snack Mix... $75.00/Serves 25 Jumbo Soft Pretzels w/mustard... $125.00/Serves 25 Cold Platters Silver Dollar (tray of 50) Assortment of Silver Dollar Sandwiches to include Roast Beef, Ham & Turkey with a variety of Cheese...$250.00/tray Croissant Sandwich Platter (tray of 25) Asst. of pre-made sandwiches to include Roast Beef & Cheddar, Ham & American, Turkey & Swiss Cheese...$150.00/tray Domestic Cheese Tray (serves 50) Includes 9 varieties of Domestic & Imported Cheeses, assorted breads and crackers, fruit garnish...$300.00/tray Fresh Vegetable Tray (serves 50) served with ranch dressing...$250.00/tray Fresh Fruit Tray (serves 50)...$300.00/tray

73 Specialty Booth Stations Popcorn Cart Table Top Rental:.....$ per day Antique Cart Rental:... $ per day Popcorn:.....$ per case Includes: popcorn scoop, napkins, scissors, popcorn bags for individual servings each case contains 24 portion-packs and yields approximately 200 bags of popcorn booth attendant at $25/per hour (4 hour minimum) can be provided by Aventura to run the machines Electrical needs : 20 Amp 110 Volt Smoothie Cart Maui Wowi Smoothie Stand...$450.00/per hour (minimum of four consecutive hours) Specialty made-to-order fresh fruit smoothies Choice of 3 flavors: Strawberry, Banana, Mango Orange, Black Raspberry, Pina Colada Package includes: rental of equipment, attendant, delivery, set-up, break down & clean up Electrical needs : 20 Amp 110 Volt Ice Cream Bars Ice Cream Bars... $5.00/each booth attendant at $25/per hour (4 hour minimum) can be provided by Aventura Rental Includes: Ice Cream Freezer Electrical needs : 20 Amp 110 Volt Fresh Baked Cookie Station Otis Spunkmeyer Gourmet Cookies-baked fresh to order...$75.00/per oven Includes: cookie oven, napkins and appropriate supplies Cookie dough (2oz cookies, each case yields about 160 cookies)...$160.00/per case Flavors include: chocolate chip, oatmeal raisin and white chocolate macadamia nut booth attendant at $25/per hour (4 hour minimum) can be provided by Aventura to run the ovens. Electrical needs : 20 Amp 110 Volt Cappuccino Cart Specialty made-to-order coffee service...$300.00/ per hour Espresso, Coffee, Hot Tea and Iced Coffee Drinks (minimum of three consecutive hours) Includes: machine rental, coffee, condiments of sugar, milk creamer, syrups, stirrers and attendant Electrical: 20 Amp 110 Volt Iced Coffee Bar Iced Coffee Stand Starbucks Coffee and Decaf...$65.00 /per gallon -12oz disposable cups with lids and straws Includes: Assorted Syrups: Classic, Vanilla and Hazelnut Condiments: half & half, sugar in the raw, sugar, chocolate powder and cinnamon booth attendant at $25/per hour (4 hour minimum) can be provided by Aventura to distribute and monitor the stand

74 Phoenix Convention Center Booth Catering Form INSTRUCTION NOTE: Submit both the completed order form and the completed credit card authorization form to process your order Name: Company Name Event Name: Billing Address: City: State: Zip Code: Phone: Fax: Booth# On-site Contact: On-site Cell#: Credit Card Authorization form Please select option below 1) Check issued for advance payment. Credit Card to be used for additional orders & balances. 2) Credit Card is to be used for all charges. Type of Credit Card: Card Holder s Name: Credit Card #: Expiration Date: Security Code: q Check this box if billing address for this credit card is the same as address listed on page (1) If the address is different, please fill in the information below for the above credit card. Street Address: City: State: Zip Code: Authorized Signature: Date: (signature MUST be same as name on credit card) Menu Items Equipment Delivery Date Delivery Start Time Event End time QTY Description Attendant (Y/N) Unit Price Total Price Bartender Booth Attendant Delivery Fee PLEASE RETURN ORDER FORMS TO: Phoenix Convention Center Attn: Aventura Catering 100 N. 3rd Street Phoenix, AZ PHONE: FAX: Subtotal: 20% admin charge 9.3% sales tax TOTAL ORDERS MUST BE RECEIVED NO LATER THAN (10) BUSINESS DAYS PRIOR TO THE EVENT OR 10% LATE FEE WILL INCUR

75 Rates Effective July 1, 2012 June 30th, 2013 Electrical Order Form Mail or Fax to: Information & Online Ordering Commonwealth Electric Company Exposition Service Division North 3rd St. Phoenix, AZ PH: (602) Fax: (602) Phoenix Convention Center Address: Dates: December 3 9, 2012 Event #: Event: National Science Teacher 2012 Convention For Discount Payment Price we must receive your order and payment prior to this DISCOUNT DEADLINE DATE OF: STANDARD ELECTRICAL DROPS Quantity Description Discount Regular Amount Standard Outlet 120V A.C. 60 Cycle 500 Watts $99.75 $ Watts $ $ Watts $ $ Single Phase 208V A.C. 60 Cycle Requires MINIMUM (1) hr Labor 10 Amp $ $ Amp $ $ Amp $ $ Amp $ $ Amp $ $ Amp $ $1, Three Phase 208V A.C. 60 Cycle Requires MINIMUM (1) hr Labor 10 Amp $ $ Amp $ $ Amp $ $ Amp $ $ Amp $ $ Amp $1, $1, Rental Items Extension Cord 15' $28.35 Extension Cord 25' $ way power strip $ way adaptor $23.10 Labor ST (M F 8am 4:30pm) $92.40 OT (M F 4:30pm 12am & Sat 8am 12 am) $ Company Name: Booth # DT (M F 12Am 8am & all Sundays/Holidays State of Arizona or Federal Tax Exempt form must be submitted with order to receive exemption. **By signing the order form, I have read and agree to all of Commonwealth Electric Company s Conditions and Regulations.** If you require services not listed on this form please call for a quote. Lighting, Water and/or Air: Please call for Order Form 24 Hour Services: Rates are DOUBLE the Outlet Rate Check if required. Overhead Power: Rates are Time and Material, please call for quote. 208V and 480V Services: There is a MINIMUM labor charge of (1) hr. for installation/removal of all 208V service. There is a MINIMUM labor charge of (2) hrs. for installation/removal of all 480V service. ELECTRICAL LABOR: Outlets requested to be placed anywhere other than the back of the booth will require a layout and a MINIMUM of (1) hour labor. Please call for quotes on labor if your booth is an Island booth or needs overhead power. Okay to Proceed (layout with scaled orientation attached) Order will be installed prior to exhibitor move in. Exhibitor Supervision Requested Requires a MINIMUM of 1 Hr $ of Labor. Please indicate the following Total Order Date and Time Requested: 9.3% Sales Tax / / am/pm Labor Amount Onsite Contact Name: Total Due Onsite Contact Cell # Company Name Phone Fax X Address City State Zip Address Onsite Contact: Signature Print Name Paid by: CK AX MC VS CC # Exp Date: Cardholder Signature Print Name

76 Payment Policy: Commonwealth Electric Customer Information Phoenix Convention Center Payment in Full is required on all outlets when order is placed. PURCHASE ORDERS are not considered payment. There will be an additional $25.00 service charge on all returned checks. Tax: All amounts, except labor, are subject to a combined Arizona State and City sales tax. If you are tax exempt in the STATE OF ARIZONA, please attach SALES TAX EXEMPTION CERTIFICATE to your order. Discount Rates: available on orders and payments received ten (10) business days prior to show move in. See the order form for exact date. Regular Rates: are applied to all orders received AFTER the DEADLINE for DISCOUNT date and orders received on the show floor. International: payment must be in US Dollars, money order, or credit cards. Receipts and Confirmations: are available upon REQUEST. Claims: will not be considered unless filed in writing by customer prior to close of show. Credit: will not be given for outlets or equipment once they have been installed, regardless of usage. Refunds: must be requested in writing by customer within 10 days of close of event. Unpaid Balances: all balances must be paid prior to show open and any unpaid balances are subject to 1 ½ % thereafter. Contract Agreement: Lessor will not be responsible for strikes accidents, fires, an Act of God, or delays beyond control. If by any reason of any default on the part of the lessee, hereunder, it becomes necessary to engage an attorney, the lessee agrees to pay all costs, expenses, and the attorney s fees expanded or incurred by lessor in connection therewith. Payment or receipt of this contract constitutes acknowledgment that exhibitor has read and agrees to all conditions and regulations as stated on this contract. Outlets & Equipment: Each outlet ordered is ONE SINGLE plug in Outlets will be located on the floor at the back of the booth or in the most convenient location for CECM. Exceptions include orders submitted with layouts see layout section. Outlets are provided at an ADDITIONAL charge and are not part of the booth package unless otherwise indicated on our CECM form. Outlets are to be ordered separately by each exhibitor and may not be shared with other exhibitors. Building utility outlets are not a part of the booth space and are not to be used by exhibitors unless specified otherwise. Property: All materials and equipment furnished by CECM for this service order, shall remain the property of CECM and be removed only by CECM at the close of show. At the close of show, please leave all Commonwealth equipment in your booth to be collected. Special: Exhibitors are responsible for supplying converters 220V to 120/110V for international equipment. Exhibitors are responsible for GFI, if GFI is required. CECM can provide converters from 220V to 120/110V or GFI s at an additional charge. Labor: Requirements: You need to add a minimum of one hour labor to your order if You order 208V service or higher. A minimum of one hour of labor is required for EACH 208V connection. Please note your connector for each 208V service on the order form. See the Service Desk to request connect and disconnect. Request your outlet anywhere but the back of the booth or send a layout for the location of your outlet. Request exhibitor supervision for the placement of your electrical outlet. Order an electrical outlet over 20amps 120V. Request power to be dropped from the ceiling or located overhead. Request eight (8) or more electrical outlets. Installation: CECM will not be responsible for any cutting or altering of any floor covering in order to bring power to a booth in a specific location. See the Commonwealth Service desk for on site assistance during exhibitor move in to schedule 208V connect/disconnect. Usage: Usually but can vary: Up to 500 Watts: TV, VCR, Radio, Expo Reader Up to 2000 Watts: Vacuum, hair dryers, heat lamps Indicate BOOTH ORIENTATION on your layout. Wattage/amperage is usually marked on the back or bottom of appliance or machine. Total light bulb wattage to determine usage. Conditions and Regulations: All equipment, regardless of source of power, must comply with all federal, state and city safety codes. All equipment must be properly tagged and wired with complete information as to type of current, voltage, phase, cycle, horsepower, etc. All exhibitors cords must be of the 3 wire grounded type. Use of open clip sockets, latex or lamp cord wire is prohibited. All exposed, non current carrying metal parts of fixed equipment, which are liable to be energized, shall be grounded. All motors over 3HP must have magnetic starters and disconnecting switch furnished by the exhibitor. Commonwealth Electric Company is not responsible for voltage fluctuations or power failure because of temporary conditions.

77 SHOW Name 10 X 10 Grid Adjacent Booth or Aisle # BACK of BOOTH ADJACENT BOOTH or AISLE # ADJACENT BOOTH or AISLE # FRONT of BOOTH Adjacent Booth or Aisle # Booth Name On-Site Contact Booth # Contact s Cell # 100 North Third Street, Phoenix, Arizona 85004: Fax

78 Smart City-029NT 7/9/12 Company Name Billing Name Billing Address City, State / Country, Zip Smart City 5795 W. Badura Ave, Suite 110 Las Vegas, Nevada (Fax) Booth / Room If a show directory is published, do you want your company name and assigned numbers listed? Yes No Show Dates: 12 / 06 / 12 To 12 / 08 / 12 Incentive Order Deadline: 11 / 20 / 12 Contact Telephone Number Fax Number ( ) - ( ) - Credit Card Number: AMX MC Visa Expire Date (MM / YY): Sec Code: / Print Card Holder Name: Card Holder Signature and/or Acceptance of T s & C s: Important! Review Product Overview / Glossary literature to assure the services you have selected will provide the functionality for any application(s) you will be utilizing. View complete descriptions of Services and Terms & Conditions at smartcitynetworks.com/facilities/locations.aspx. Please call if assistance is needed. Note Cancellation Policy Specifics Terms & Conditions item #13 This document, page / thumbnail 2. Description of Service Type QTY Incentive Base Total 1. Internet Networking Services: ( 10 / 100 Base - T ) a. NetPremium (Shared Ethernet Service, 1 Static Public IP address) SE $ 1,195 $ 1,495 b. Additional Public IP Address / Device (NetPremium) - Max 10 addl allowed IA-SP $ 150 $ 185 c. NetStandard (Shared EtherNAT Service, 1 Static Private IP address) NE $ 995 $ 1,245 d. Additional Private IP Address / Device (NetStandard) - Max 10 addl allowed IA-SN $ 125 $ 155 e. NetBasic (Shared up to 512K /1.5M )(1 Private DHCP IP, 1/Device) - Limited Qty BE-1.5 $ 795 $ 995 f. NetExpress (Shared up to 256K /512K )(1 Private DHCP IP, 1/Device)-Limited Qty BE-512 $ 595 $ 745 g. NetDedicated (Dedicated 1.54 Mbps w/5 IP addresses) - No addl IP s available TS $ 3,495 $ 4,370 h. NetDedicated Plus (Dedicated 3 Mbps w/29 IP addresses) TS-03 $ 5,900 $ 7, Internet Networking Services: Equipment a. Switch / Hub Rental (8 Port) 10 / 100 Base -T SW08 $ 150 $ 185 b. Switch / Hub Rental (24 Port) 10 / 100 Base -T SW24 $ 225 $ 280 c. Patch Cable (up to 50 ) Cat 5e PC $ 50 $ Voice Services: ( Direct line do not dial 9 ) a. Dedicated Line - (no Instrument) (unrestricted long distance) DL $ 275 $ 345 b. Multi-Line Phone w / 1 main Number & 1 rollover line (unrestricted LD) ML $ 415 $ Voice Services: Special Services a. Telephone Instrument (Single Line, Touchtone) upon request DI b. Long Distance Restrictions (Credit Card / Intl Restriction ) upon request CC / IR 5. Special Line Services (For 3 rd Party Circuit Extensions - Must order circuit from local Bell Co or Other Provider) a. Analog Extended Pots line from Demarc to Booth DP $ 200 $ 250 b. ISDN BRI or DSL Extended circuit from Demarc to Booth IS / HL $ 400 $ 500 c. T-1 Extended Data / Telco circuit from Demarc to Booth (See T&C 8) T2 / T1 $ 2,000 $ 2,500 d. DS-3 Extended circuit from Demarc to Booth (See T&C 8) T3 $ 9,000 $ 11,250 e. Labor / Floor Work - Fee per hour (See T&C 1) FW $ 125 $ 125 f. Point-to-Point / Special Engineering / VPN / Web Casting (See T&C 1) VP / MI (Call for quote) 6. Special Quote Attachment A or SOW (if applicable) MI (Call for quote) 7. Move - In / On - Site order fee (if ordering service after show move-in has started). ( 20% ) x ( Base Price ) 8. Distance Fee of $500 Internet / $100 Telephone for each line outside the convention venue. x (number of lines) SUBTOTAL Unused portions of deposits returned with final billing. ESTIMATED 10% TAX / FEES DEPOSIT = SUBTOTAL x 10% TOTAL PAYMENT MUST ACCOMPANY ORDER. Credit Card users may fax order to GRAND TOTAL *** Incentive Price applies to orders received With Payment 14 days prior to the 1 st day of show move-in. *** FOR SMART CITY USE: Payment Rec d (Amount): Customer No: ORDER ON LINE: INTERNET - NETWORK / TELEPHONE SERVICE CONTRACT

79 PHCC Telephone & Internet / Network Services Terms and Conditions / Payment Options 1. Smart City is the exclusive provider and installer of all Voice, Data and Network services (wired and wireless) including communications cabling. This includes all cabling to meeting rooms, booths, within booths (under carpet and flooring), fiber optic, twisted pair (Category 3, 5 and 6), coaxial and all other data and telecommunications related cabling. 2. The use of the network connection(s) provided by Smart City may be used only by the directors, officers and employees of the Company, its guests, its agents and consultants while performing service for the Company and cannot be resold or distributed to other companies or individuals. 3. All devices for which Smart City directly or indirectly provides Internet / Network connectivity must pay a device charge or purchase a Smart City assigned IP address. 4. Incentive Price applies when a completed order with payment is received no later than 14 days prior to the first day of show move-in. Base Price applies to (a) all orders received from One (1) to Thirteen (13) days before show move-in has started or (b) orders received on or before the 14 day Incentive Deadline without payment (c) orders placed on site or after show move-in has started will be at Base Price plus an additional 20% X Base Price. 5. Internet / Network 10 / 100 Mbps, full-duplex, auto-sensing, Ethernet access to our backbone, with shared or dedicated Internet access up to 128 Kbps or greater (depending on service ordered) via an RJ-45 jack, is provided for each connection ordered. 6. Shared Internet Services Specific: Routers, Streaming Applications, VoIP, DHCP, NAT or Proxy Servers are not allowed with any of our shared Internet / Network services. This includes, but is not limited to, NetPremium, NetStandard, NetBasic, and NetExpress. Smart City can engineer a custom dedicated network(s) to accommodate such special requests. Please call for quote. 7. Rates listed include a single IP address, standard installation to the booth in the most convenient manner and does not include computer equipment, NIC card, TCP / IP software or power to the booth. 8. Limited Availability: T-1 / DS-3 and other special circuit orders must be placed 45 days prior to show move-in date due to limited availability and to avoid additional charges. 9. Wireless Specific: (a) Smart City is the exclusive provider of voice, wired and wireless data service(s) for the Facility. Wireless Devices not authorized by Smart City are strictly prohibited. Customer(s) that desire to showcase their wireless products must contact Smart City 21 days in advance of show move-in to investigate the potential of Smart City engineering a customized cohesive network to operate without interference to other Customer(s), (applicable charges may apply). (b) The use of any wireless device that interferes with the facility s 2.4 / 5.8 GHz wireless data frequency range is prohibited and subject to disconnection at the Customer expense. 10. Unless otherwise directed, Smart City is authorized to cut floor coverings to permit installation of service. 11. Internet Performance Disclaimer: Smart City does not guarantee the performance, routing, or throughput; either expressed or implied, of any data circuit(s) connectivity with regards to the Internet and / or Internet backbone(s) beyond the Facility. 12. Only Smart City personnel are authorized to modify system wiring or cabling. Material and equipment furnished by Smart City for this service contract shall remain the property of Smart City. 13. CANCELLATION There is a minimum $150 or 10% Cancellation fee (whichever is greater). Cancellations must be in writing. Additional cancellation charges will apply for orders that have already incurred processing, labor, material, and / or engineering costs. Some broadband services and special circuits cannot be cancelled once ordered and will incur full charges listed / quoted. Credit will not be given for service(s) installed and not used. 14. Service problems must be reported to the Smart City Service Desk. Service claims will not be considered unless filed in writing by Customer prior to close of show. 15. Any additional cost incurred by SMART CITY to: 1) assist in trouble diagnosis or problem resolution found not to be the fault of SMART CITY or 2) collect information required to complete the installation that customer fails to provide (i.e. floor plans or special circuit numbers) may be billed to the Customer at the prevailing rate. 16. Equipment Management: (a) Customers should pick up hubs, wireless devices, telephone instruments and other rental equipment at the Smart City Service Desk. (b) The Customer will be fully responsible for the protection and safekeeping of rental equipment and will be responsible for returning all rental equipment to the Smart City Service Desk within one (1) hour following close of the show. 17. The prices listed on this contract do not include Federal, State, Local or Other Taxes and Tax surcharges. Taxes / Tax surcharges will be included on your final bill. Federal Tax ID is NOTE: THE CUSTOMER IS RESPONSIBLE FOR ALL INTERNATIONAL LONG DISTANCE AND OTHER APPLICABLE CHARGES AGAINST ASSIGNED TELEPHONE NUMBER(S) 19. All Single Line, Multi-Line, and Dedicated Line Telephone services include Directory Assistance, Information, 0+, Operator assisted, 1-800, 950, credit card type call usage and unlimited Domestic Long Distance. International Call charges will apply. 20. Long Distance (International Calls) and Line Restrictions: (a Credit Card restriction will only allow Local, and Credit Card calling. Intl restriction will block all International calling but allow all other type calls. (b) All lines will be blocked from 976 and 900 dialing unless otherwise requested. Additional deposits may be applicable. (c) Smart City will provide a detailed listing of all toll / billable type calls made from applicable services. Additional LD deposits required for Intl companies. 21. A per line move fee starting at $100 (Telephone), $200 (Internet) may apply to relocate the line(s) after it is installed. 22. Prices are based upon current rates and are subject to change without notice. (1) All Customer contracts and agreements are solely between SMART CITY and the prospective Customer; (2) SMART CITY is not the employee, agent or partner of the Facility; (3) The Facility is not a party to, nor shall it have any obligations or liabilities whatsoever to any Customer, under any Customer Contract including without limitation, the obligation to provide any of the services covered by such Customer Contract; (4) No representations or warranties are being made by the Facility with respect to any Customer Contract or any Communications Services; (5) The right of the Customer to receive any Communications Service will be terminated if this Agreement is terminated for any reason provided therein; and the Facility will have no obligation to continue providing such service unless the Facility elects in its sole discretion to continue to provide such services itself or through a third party; (6) The provisions of the Customer Contract are separate and independent from the provisions of the Customer s lease space in the building and shall not affect the Customer s obligations under such lease and without limiting the foregoing, in no event shall any default by SMART CITY under the Customer Contract or any failure with respect to any Communications Services have any effect on any Customer s obligations to the Facility under any lease or any other occupancy agreement between such Customer and the Facility. 23. A valid Credit Card number with signature MUST be on file regardless of payment method. For your convenience we will use this authorization to charge your credit card for any additional amounts incurred. 24. Smart City accepts payments in US dollars, Checks drawn on a US bank, Wire Transfers or the following Credit Cards: (Amex, MasterCard, Visa,). Make all checks payable to: Smart City. 25. Due to the cost of processing checks, any refunds due in the amount of $10.00 or less will not be refunded except upon written request. Mail or Fax Completed Orders with Payment and Floor Plan To SMART CITY 5795 W. BADURA AVENUE, SUITE 110 LAS VEGAS, NEVADA (888) FAX (702) Customer Acceptance of All Smart City Terms and Conditions / Attachments: With execution of this document the Customer hereby authorizes Smart City to provide services as requested herein, is authorized to request such services and acknowledges full and complete understanding of the Terms and Conditions and Attachments contained herein & Website. Smart City-029NT 5/4/12 Print Authorized Name Authorized Signature Date FOR SMART CITY USE: Payment Rec d (Amount): Customer No: ORDER ON LINE: *** Tipping is not permitted. Any request from personnel for gratuities should be reported to Management immediately. ***

80 Network Security Declaration Center: Phoenix CC - (029) - AZ Company Name: Show: NSTA PHOENIX Booth / Room #: Customer / Ref #: The Network Security Policy implemented for this Facility requires Customer(s) adherence to several necessary precautions in order for Smart City to maintain a healthy, viable network for all Customers. This declaration of compliance with the security requirements as noted herein is an acknowledgement of Smart City s filtering policies and must be completed, signed by an authorized Customer representative and mailed or faxed to Smart City prior to the requested network service(s) being activated for Customer s usage. Network Security Policy: Smart City requires that all devices directly or indirectly accessing Smart City s network(s) have the latest virus scan software, Windows security updates, system patches, and any other technological precautions necessary to protect the Customer(s) and others from viruses, malicious programs, and other disruptive applications. Any device(s) which adversely impacts Smart City s network(s) may cause service interruptions to Customer(s) which can lead to disconnection of the Customer s equipment from the network(s), with or without prior notice at Smart City s sole discretion. The device(s) in question will remain disconnected until all issues are adequately resolved. All charges will apply and no refunds will be given. Additional charges may apply for trouble diagnosis and / or problem resolution. Smart City has implemented filtering policies on all Internet routers. These filters block all inbound Internet Control Message Protocol (ICMP) -- Ping, Traceroute, etc. -- destined to any Smart City Network(s). Smart City understands that Ping and Traceroute are valuable troubleshooting tools; therefore Smart City s Policy does allow ICMP (Ping & Traceroute) packets sourced from any Smart City network(s). Further, to avoid infection by common Internet worms (Nachi, MSBlaster, LoveSAN, etc.), Smart City has implemented similar filters on the following TCP and UDP port numbers: UDP 137, 138, 402, 1434 and TCP 135, 139, 402, 445, Customers requiring inbound or outbound access to any of the filtered ports, should contact a Smart City customer service representative in advance of the event with details of the specific requirements so that Smart City may consider the potential of a customized alternative. Each Customer s business is important to Smart City and with advanced and timely notification of a Customer s needs we are confident that we can provide network services that perform as expected for all clients. *** Please inform all show site personnel about the importance of Smart City s Network Security compliance issues *** *** Services are activated after Smart City is in receipt of this signed declaration of compliance with our network security requirements *** Device(s) Operating System: Total # of Devices: Type of Anti-Virus Software Installed: Norton McAfee Other: Virus Scan Last Updated - Date: / / Security Updates Last Performed - Date: / / Are You Renting Computers? Yes No Rental Company Name: Rental Company Contact: Contact Number: With execution of this document the Customer hereby attests that Customer provided equipment, which will be connected to Smart City s network(s) at the above noted Facility and Show / Event has been properly protected, contains anti-virus software, and the latest patches and security updates have been installed. Customer(s) also accepts the responsibility for the performance of Customer s equipment and understands the conditions placed on service delivery by this document as well as the potential that additional charges may be incurred should Customer s equipment be found to adversely impact Smart City s network(s) performance. The Customer acknowledges that this Network Security Declaration is part of the Customer Contract allowing Smart City to provide requested service(s) and is subject to change without notice. Signature Printed Name Date Title 5795 W. Badura Ave, Suite 110 Las Vegas Nevada (888) (702) Fax (702)

81 Floor Plan Communications Cable Center: Phoenix CC - (029) - AZ Company Name: Show: NSTA PHOENIX Booth / Room #: Customer / Ref #: Voice and Data communications cabling. Smart City is the exclusive installer of Voice and Data communications cabling. Smart City provides cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber Optic, twisted pair (Category 3, 5 and 6), coaxial and all other data and telecommunication cable fall under Smart City s area of expertise. IMPORTANT!! Prior to installation of service, a complete floor plan is required. Please utilize this grid should you not have your own floor plan to send us. You may use a different floor plan for each service group (Telephone, Internet, etc.) or combine all services on one floor plan. For a floor plan to be considered complete it must include all the information listed below (Main Distribution Location MDL, designated location of items within the booth, surrounding booths, scale-length and width). Adjacent Booth or Aisle# Adjacent Booth or Aisle# Adjacent Booth or Aisle# Adjacent Booth or Aisle# X = Main Distribution Location (MDL) The originating line(s) for service, whether from overhead, a floor pocket or a column, will be delivered to a MDL before being distributed within your booth. Example: Storage area, back of booth, etc. (unless specified, the default for the MDL will be the back of the booth or at Smart City s discretion, the most convenient location). All distribution of services to their final destination within the booth will originate from the MDL. A per line move fee will apply to relocate services within your booth after they have been engineered and / or installed. T = Location of Telephones, Fax lines or other telecommunications equipment T. I / H / PC / C = Location of primary Internet Service I, Hubs H, Patch Cables PC and / or Computers C. For Smart City to perform your floor work, you will need to indicate the location of each item you want cabled. Make sure to order your floor work, hubs, and patch cables early and in advance of the show moving in. Orientation = The Booth or Aisle # s surrounding your booth. A minimum of one surrounding Booth or Aisle # is required (two or more would be more helpful) for Smart City to accurately install your services. Size = Booth dimensions (example 10x10). Scale = 1 Box is equal to ft W. Badura Ave, Suite 110 Las Vegas Nevada (888) (702) Fax (702)

82 PARKING MAP TO INTERSTATE 10 AND SR 51 TAYLOR PLACE NURSING CIVIC SPACE PARK DOWN TOWN PHOENIX BIOMEDICAL CAMPUS WESTIN CONVENTION CENTER West Building/ Conference Center TO INTERSTATE 17 CITY SCAPE CONVENTION CENTER EAST GARAGE TO PHOENIX SKY HARBOR INTL. AIRPORT Parking Garages Parking Garage Entrance Light Rail Station METRO Light Rail Shuttle Drop-Off/Pick-up

83 NSTA Regional Conference Phoenix, AZ December 6-8 th (Exhibitor Booth Equipment Order Form) Equipment Price Qty Total 5 or 6 TRIPOD SCREEN/STAND/SKIRT $ Show Price WIRLESS HEADSET/MIXER/SOUND $ Show Price WIRELESS HAND HELD/MIXER/SOUND $ Show Price LAPTOP w/win7/office SUITE $ Show Price 24 LCD MONITOR $ Show Price 26 LCD MONITOR $ Show Price 32 LCD MONITOR $ Show Price 40 LCD MONITOR $ Show Price 50 LCD MONITOR $ Show Price POST STAND (For LCD Monitors) $ Show Price WALL MOUNTS (For LCD Monitors) $ Show Price ROL CART w/skirt $ Show Price BLU-RAY/DVD PLAYER $ Show Price *Call for pricing on any equipment not listed* Delivery Date: Time: Equipment Total Pickup Date: Time: 7.95% Booth Number: Delivery/Pickup $ Subtotal Contact Name: Service Fee Cell # (5% of Subtotal) Grand Total Orders must be received by November 30 th, any orders placed after the 14 th will be subject to a $75.00 late fee. Contact: Lou Mennillo Voice: (636) loum@techexprss.com EQUIPMENT ORDERS MUST BE CANCELLED 72-HOURS PRIOR TO DELIVERY OR WILL BE SUBJECT TO 100% FEE. 1

84 NSTA Credit Card Authorization Form I hereby certify that I am the Card member or Authorized User with signature rights to the credit card referenced below. I acknowledge receipt of audio visual/computer goods and/or services from Technology Express, Inc. I authorize Technology Express, Inc. to charge all costs associated with these goods and/or services to the below referenced credit card. Itemization of all charges made to this card will be sent to billing address provided below. I agree to perform all the obligations set forth in the Card member s agreement with issuer. Signature Printed Name Please provide the information below exactly as it appears on the card. Credit Card Number Expiration Date V Code (On Signature Line) Card members Name Credit Card Billing Address Phone Number Fax Number Company Name EQUIPMENT ORDERS MUST BE CANCELLED 72-HOURS PRIOR TO DELIVERY OR WILL BE SUBJECT TO 100% FEE. Technology Express, Inc. 820 Midpoint Drive O Fallon, MO Phone Fax loum@techexprss.com 2

85 NSTA Regional Conference Phoenix, AZ December 6-8 th (Exhibitor Workshop Equipment Order Form) Equipment Price Qty Total LCD SUPPORT (Screen/Cart/Power) $ Per Day LCD PROJECRTOR $ Per Day LAPTOP w/win7/office SUITE $ Show Price DOCUMENT CAMERA $ Per Day BLU-RAY/DVD PLAYER $ Per Day OVERHEAD PROJECTOR $ Per Day WIRLESS LAPEL/MIXER/SOUND $ Per Day WIRELESS HAND MIXER/SOUND $ Per Day PC Speakers (NO DELIVERY CHARGE) $ Per Day LAPTOP AUDIO PACKAGE $ Per Day FLIP CHART PACKAGE $ Show Price *Call for pricing on any equipment not listed* Delivery Date: Time: Equipment Total Pickup Date: Time: 7.95% Room Name/Number: Delivery/Pickup $ Subtotal: Contact Name Service Charge Cell # (5% of Subtotal) Grand Total Orders must be received by November 30 th, any orders placed after the 14 th will be subject to a $75.00 late fee. Contact: Lou Mennillo Voice: (636) loum@techexprss.com EQUIPMENT ORDERS MUST BE CANCELLED 72-HOURS PRIOR TO DELIVERY OR WILL BE SUBJECT TO 100% FEE. 1

86 NSTA Credit Card Authorization Form I hereby certify that I am the Card member or Authorized User with signature rights to the credit card referenced below. I acknowledge receipt of audio visual/computer goods and/or services from Technology Express, Inc. I authorize Technology Express, Inc. to charge all costs associated with these goods and/or services to the below referenced credit card. Itemization of all charges made to this card will be sent to billing address provided below. I agree to perform all the obligations set forth in the Card member s agreement with issuer. Signature Printed Name Please provide the information below exactly as it appears on the card. Credit Card Number Expiration Date V Code (On Signature Line) Card members Name Credit Card Billing Address Phone Number Fax Number Company Name EQUIPMENT ORDERS MUST BE CANCELLED 72-HOURS PRIOR TO DELIVERY OR WILL BE SUBJECT TO 100% FEE. Technology Express, Inc. 820 Midpoint Drive O Fallon, MO Phone Fax loum@techexprss.com 2

87 NSTA 2012 Regional Conference December 6-8, 2012 Phoenix, AZ. Lead Retrieval Options Expo! Terminal This Unit is supplied with a ten-foot power cord and will require electricity in your exhibition booth (900 milliamps) Expo! Handheld EXPO! Handheld enables freedom of movement by exhibitors who may want to capture leads from anywhere within their booth space. You can save voice notes to each record, show a promotional video on the LCD screen and capture all the attendee information from this simple-to-use Pocket PC device. Video instructions on how the Expo! Handheld works is also programmed for you to watch before the trade show begins. Exhibitor Owned Smart Phone or Laptop Connection Why rent equipment. You may use your own smart phone or laptop to download your leads to our unique secure web portal designed specifically for smart phone users who appreciate such technology End of Show Data File USB Flash Drive We can provide you with a USB Flash Drive for you to take with you at the end of the show. If you do not purchase the USB flash drive, your sales leads will be ed to you. Booth Delivery Don t have time to stop by the Lead Retrieval counter? We have a solution that will allow you to still take full advantage of Expo! We can deliver the Terminal to you at your booth approximately one hour before the beginning of the conference and we will pick up the unit within one hour following the end of the conference! Customized Qualifier Checklist Would you like to get specialized information from your leads? You can when you use the Qualifier Checklist! Simply provide us with a list of questions in Yes or No format on the form provided (page 3). The questions will be pre programmed into your terminal(s). The questions are limited to 18 characters per line with a maximum of 20 lines. Post Show Data Conversion Microsoft Excel Simply select the format above that you desire and we will convert your data into the format of your choice. Before After 11/2/12 11/2/12 1 Comp Unit $ ($ ea. addt l) $ $ $ $ $75.00 $95.00 $50.00 $75.00 $75.00 $95.00 $95.00 $95.00 ** In order to receive your complimentary unit, you must return this order form by 11/2/12. Complimentary units will not be available after 11/2/12. Phone: Fax: Luke@GlobalConventionSolutions.com

88 NSTA 2012 Regional Conference December 6-8, 2012 Phoenix, AZ. * In order to receive your complimentary unit, you must return this order form by 11/2/12. Complimentary units will not be available after 11/2/12. CONTACT INFORMATION: Company Name. Booth #.. Contact. Mobile Handheld Terminal Unit BILLING Address City State. Zip . Tel. Fax. Mail To: Global Conv. Solutions 202 S. Commerce St. Centreville, Md Fax To: Discount Deadline: 11/2/12 Final Advance Deadline 11/23/12 After 11/23/12 you must order on site at the show. LEAD RETRIEVAL OPTIONS: By 11/2/12 After 11/2/12 Quantity Total Expo! Terminal * 1 comp unit $ $ $ Ea. Add l Expo! Handheld (Mobile Unit) $295 $350 $ Smart Phone or Laptop (non rental ) $150 $175 $ End of show Data File USB $75 $95 $ Booth Delivery $50 $75 $ Customized Checklist $75 $95 $ Post Show Data Conversion $95 $95 $ Total Due $ Cancellation Policy: Refunds will be given, minus a $75 administrative fee, if written notice of cancellation is received by Global Convention Solutions no later than 11/2/12. No refunds will be issued after this date. * Booth electric power required. Each unit is supplied with a 10-foot power cord. PAYMENT OPTIONS: Keep a copy of this form for your records. Check Enclosed Check #: Amount: $ Credit Card Visa MasterCard American Express Discover Card Number: PAYABLE TO: Global Convention Solutions 202 S. Commerce St. Centreville, Md CVV Code: Exp. Date: Name on Card: Signature: