Basics Supply chain Management 7,5 högskolepoäng Re-exam Ladokcod: 22SM1D The exam is given to:

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1 Basics Supply chain Management 7,5 högskolepoäng Re-exam Ladokcod: 22SM1D The exam is given to: Name: Personal number Registered students Date of exam: 29/5 Time: 9:00 12:00 Means of assistance: Inga hjälpmedel / No assistance Total amount of point on exam: 60 points Requirements for grading: ECTS: A = 54-60; B = C = 42-47; D = 38-41, E = 36-37; FX = 0-35 The results are, for the most part, posted within three weeks after the exam, otherwise it s the following date: Important! Do not forget to write your name on each sheet you hand in. Good Luck! Examiner: Helgi-Valur Fridriksson Phone number:

2 Question 1 (Max points 15) True and false questions. For every right answer 1 point. True False 1. Supply chain managers no longer need to worry about suboptimization in light of today s technology. 2. To hold down distribution cost, the lowest cost carrier should always be used. 3. The range of relationships with 3PLs ranges from being a vendor to being a vertical supplier. 4. Once a 3PL provider is chosen, it is not necessary to seek continuous improvements as the 3PL will handle that function 5. Many companies do not want to outsource logistics because they have a core competency in logistics. 6. Customers and suppliers should be included in the development of metrics. 7. It has been said that information is the lifeline of business, driving effective decisions and action. Quality of information is less and less important, given advances in technology. 8. Scorecards and key performance indicators (KPIs) are the same thing. 9. The use of two or more carriers of different modes for the through movement of a shipment is intermodal transport. 10. The push approach to inventory management uses inventory replenishment to anticipate future demand. 11. The fixed order quantity (EOQ) and fixed order interval approaches have proven to be effective inventory management tools when demand and lead time are unstable 12. The efficiency and effectiveness of a logistics operation are constrained by the location of plants and warehouses in its logistics system. 13. Logistics facilities and their locations are variable, and easily modified in the short-run. 14. Effective supply chain management requires careful coordination of the inbound system of logistics, which is frequently referred to as physical distribution, and the outbound system, which is usually called materials management. 15. The primary goal of Differentiation Strategy is make your firm s products appear to be different than your competitors products.

3 Question 2 (Max points 30) Multiple Choices For right answer 2 points. For wrong answer -0,5 points. For empty answer 0 points. Mark your answer clearly 2-1) Most retailers are essentially supply chain companies since a. They dominate the consumer market. b. Own their warehouses and trucks. c. They buy products produced by others. d. Engage in off-shore sourcing. 2-2) Logistics, in its simplest form, a. is a military term, as it was developed originally to supply the battlefield. b. combines inbound logistics with the outbound logistics of physical distribution. c. is another term for transportation management. d. does not involve customer service or other related functions. 2-3) Which is created when a product or service is at a point when demanded by customers? a. form utility b. place utility c. time utility d. possession utility 2-4) What is often the largest component of logistics costs? a. inventory costs b. transportation costs c. shipper-related costs d. administrative costs

4 2-5) Economies and companies could improve their wealth by a. allowing specialization of tasks. b. ensuring that logistics is used to gain advantage in the marketplace. c. becoming multi-national. d. moving production off shore. 2-6) Horizontal collaboration refers to a relationship that is and/or. a. 3PLs to 3PLs and/or service provider to service provider b. buyer to buyer and/or seller to seller c. flat across the chain and/or involving partners equal in size d. collaboration with horizontal and/or vertical competitors 2-7) Museum Shows, Inc., is a company that holds exhibits of rare art and artifacts throughout the United States. The average value of an art piece shown is over $500,000. The high-value of this art results in daily transportation insurance costing over $100,000. Exhibits are often scheduled one day apart and 1,500 miles distant. The mode chosen has to be very dependable because damaged or destroyed shipments would be impossible to replace and difficult to restore. Museum s traveling manager is evaluating modes to transport the exhibits from city to city. Which mode would be most appropriate? a. rail b. motor c. water d. air 2-8) JIT works to reduce inventory investment for manufacturers by scheduling the delivery of products to assembly lines. What approach does the same thing for manufacturers, wholesalers, and retailers? a. ECR b. QR c. both a and b d. none of the above 2-9) The use of computers in the warehouse setting can be applied to: a. effectively controlling inventory b. a customer service program by keeping customers informed of order progress c. picking orders d. a and b above e. a, b, and c above

5 2-10) What type of change may suggest a need to reevaluate and/or redesign a firm s logistics network? a. change in customer service requirements b. change in corporate ownership c. cost pressures and competitive capabilities d. shifting locations of customer and/or supply markets e. all of the above 2-11) There are a number of activities for the procurement process, all of which add value to the supply chain. Which of the following is NOT one of those? a. Identify or reevaluate needs b. Define and examine user requirements c. Decide whether to make or buy d. Identify the timing of purchase 2-12) Total procurement price includes: a. product price b. transaction costs c. transportation costs d. all the above 2-13) Which major locational determinant considers locating near the competition? a. labor climate b. quality of life c. company preference d. supplier networks 2-14) Lean production relies on a. pull systems. b. push systems. c. the Toyota production system. d. offshoring. 2-15) Collaboration means a. firm seeks advantages by sourcing with critical partners. b. companies leverage each other on an operational basis so that together they perform better than they did separately. c. that many logistics or supply chain improvements can be made within one firm by eliminating stovepipes. d. that senior executives are insisting on this to improve their firms financials.

6 Question 3 (Max points 7,5) Discuss and explain how today s consumers are empowered and how they impact Supply Chain Management Question 4 (Max points 7,5) What is the primary challenge of logistics?