Parcel Post Compendium Online Georgian Post Ltd. GE - Georgia GEA

Transcription

1 Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 20 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON Pre-advice of international consignment origin post Response to a PRECON destination post CARDIT RESDIT Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Express delivery service Page 1 of 9

2 12 Express parcel delivery service provided Outbound parcels Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements Name: Address: Mr Mr. Nugzar Bregvadze Head of International Relations Department 2 Station sq., 0100 Tbilisi, Georgia Tel: 1: (+995) : (+995) Fax: (+995) n.bregvadze@gpost.ge Supplementary charges - Customs 21 n-dutiable parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency 300 USD 125 Established by revenue service of Georgia 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 22.2 Amount of fee collected Local currency 25 USD Customs clearance fee collected for for all items declared at customs 24 Administration fees collected for parcels subject to export customs clearance Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels Inbound parcels Outbound parcels 19.2 Insured parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels Inbound parcels Outbound parcels 20.2 Insured parcels Inbound parcels Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 27 Poste restante service provided Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender 28.1 If not, parcel delivered to addressee under conditions prescribed by your country legislations 28.2 For parcels wrongly accepted, action taken on a case-by-case basis Page 2 of 9

3 Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Home delivery is made by additional payment Office name: Georgian International Exchange Centre Name: Ms Nino Mamulashvili Address: 2 Station sq., 0100 Tbilisi, Georgia Tel: 1: (+995) : (+) Fax: (+995) n.mamulashvili@gpost.ge Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention Customs declaration are subject to invoicing at Post office on the moment of pick up a parcel. Addressee provide clearance by him/her self. 32 Period of retention for parcels 32.1 rmal period 30 Day(s) 32.2 Exceptional period 90 Day(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 30 Day(s) 33.2 Exceptional period 90 Day(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Office name: Name: Address: Head Office Ms Salome Gabilaia 2, Station sq, 0100, Tbilisi Tel: 1: (+995) : (+) Fax: (+) s.gabilaia@gpost.ge Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed English Georgian, Russian Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Documents attached to the parcels bill Service to customers 39 On-line tracking provided 39.1 Web site address to access information Languages in which track and trace information is available Page 3 of 9

4 English Georgian Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries May 12 Day of St Andrew the First May 26 Independence Day August 28 Assumption of the Virgin Mary October 14 Local Holiday vember 23 St. George's Day Office name: Name: Address: Reclamation Service Ms Tamar Ugrekhelidze Main specialist of reclamations service 2 Station sq., 0100 Tbilisi, Georgia Tel: 1: (+995) : (+) Fax: (+995) t.ugrekhelidze@gpost.ge m.bluashvili@gpost.ge Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 09:30-13:00 14:00-18:00 Tuesday 09:30-13:00 14:00-18:00 Wednesday 09:30-13:00 14:00-18:00 Thursday 09:30-13:00 14:00-18:00 Friday 09:30-13:00 14:00-18:00 Saturday - - Sunday - - Languages English German, Russian National Holidays 41.1 National holidays National holiday in 2018 Month Day(s) National Holidays - Description January 1 New Year January 2 Day after New Year January 7 Orthodox Christmas January 19 Orthodox Feast of Epiphany March 3 Mother's Day March 8 International Women's Day April 6 Easter April 7 Easter April 8 Easter April 9 Easter/ Day of National Unity May 9 Day of Victory over fascism National holiday in 2019 Month Day(s) National Holidays - Description January 1 New Year January 2 New Year January 7 Orthodox Christmas January 19 Orthodox Feast of Epiphany March 3 Mother's Day March 8 International Women's Day April 9 Day of National Unity April 25 Holly Friday April 26 Easter April 27 Easter April 28 Easter April 29 Easter Monday April 30 National Holiday May 9 Day of Victory over Fascism May 12 Day of St Andrew the First May 26 Independence Day August 28 Assumption of the Virgin Mary October 14 Local Holiday vember 23 St. George's Day December 31 New Year's Eve Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed Page 4 of 9

5 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) 1,5 Barcode 48 Barcode sample used on all outward international postal parcels. Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Name: Georgian International Exchange Center Ms Salome Gabilaia Address: Nearby Tbilisi International Airport, 0101 Tbilisi Georgia Tel: 1: (+995) 2: (+) Fax: (+995) GETBSA s.gabilaia@gpost.ge Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 09:00-00:00 - Tuesday 09:00-00:00 - Wednesday 09:00-00:00 - Thursday 09:00-00:00 - Friday 09:00-00:00 - Saturday 09:30-14:00 - Sunday - - Observations/Comments Delivery standards See the annexes. Page 5 of 9

6 - Annexes Parcel delivery standards - Air parcel OE Name GETBS IMPC Code GETBSA Tel (+995) Fax (+995) Hours of operation Mon - Fri: ; Sat: ; Sun: closed From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-11:00 Thursday Monday Monday 11:01-23:59 Friday Tuesday --- Tuesday 00:00-11:00 Friday Tuesday Tuesday 11:01-23:59 Monday Wednesday --- Wednesday 00:00-11:00 Monday Wednesday Wednesday 11:01-23:59 Tuesday Thursday --- Thursday 00:00-11:00 Tuesday Thursday Thursday 11:01-23:59 Wednesday Friday --- Friday 00:00-11:00 Wednesday Friday Friday 11:01-23:59 Thursday Monday Saturday 00:00-23:59 Thursday Monday Sunday 00:00-23:59 Thursday Monday Definition of zones Zone 1: 0102, 0114, 0119, 9137, 0144, 0158, 0159, 0160, 0167, 0178, 0179, 0186, 0190, 0192, 0198, 0158, 0100, 0180, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , 6200, 6300, 6400, 6500, , , , , , , , , , , , , , , , , Tbilisi, ABASHA, ADIGENI, AMBROLAURI, ASPINDZA, AKHALKALAKI, AKHALTSIKHE, BAGDATI, BORJOMI, GORI, VANI, ZESTAFONI, ZUGDIDI, TERJOLA, KASPI, LANCHKHUTI, MARTVILI, NINOTSMINDA, OZURGETI, ONI, SAMTREDIA, SACHKHERE, SENAKI, TKIBULI, POTI, QARELI, KUTAISI, KUTAISI, KUTAISI, CHOKHATAURI, CHKOROTSKU, TSALENJIKHA, TSKALTUBO, CHIATURA, KHARAGAULI, KHASHURI, KHOBI, KHONI, BATUMI, BATUMI, QEDA, KOBULETI, SHUAKHEVI, KHELVACHAURI, KHULO, RUSTAVI, MTSKHETA, BOLNISI, TETRITSKARO, TSALKA, MARNEULI, GARDABANI, TELAVI, SAGAREDJO, KVARELI, AKHMETA, GURJAANI, SIGNAGI, DEDOFLISTSKARO, DMANISI, LAGODEKHI. Page 6 of 9

7 - Annexes Zone 2: , , , , , Zone 3: MESTIA, TSAGERI, LENTEKHI, STEFANTSMINDA, TIANETI, DUSHETI. Arrival at office of exchange: 18:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 48 hrs 48 hrs 24 hrs Page 7 of 9

8 - Annexes Parcel delivery standards - Surface parcel OE Name GETBS IMPC Code GETBSA Tel (+995) Fax (+995) Hours of operation Mon - Fri: ; Sat: ; Sun: closed From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-11:00 Thursday Monday Monday 11:01-23:59 Friday Tuesday --- Tuesday 00:00-11:00 Friday Tuesday Tuesday 11:01-23:59 Monday Wednesday --- Wednesday 00:00-11:00 Monday Wednesday Wednesday 11:01-23:59 Tuesday Thursday --- Thursday 00:00-11:00 Tuesday Thursday Thursday 11:01-23:59 Wednesday Friday --- Friday 00:00-11:00 Wednesday Friday Friday 11:01-23:59 Thursday Monday Saturday 00:00-23:59 Thursday Monday Sunday 00:00-23:59 Thursday Monday Definition of zones Zone 1: 0102, 0114, 0119, 9137, 0144, 0158, 0159, 0160, 0167, 0178, 0179, 0186, 0190, 0192, 0198, 0158, 0100, 0180, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , 6200, 6300, 6400, 6500, , , , , , , , , , , , , , , , , Tbilisi, ABASHA, ADIGENI, AMBROLAURI, ASPINDZA, AKHALKALAKI, AKHALTSIKHE, BAGDATI, BORJOMI, GORI, VANI, ZESTAFONI, ZUGDIDI, TERJOLA, KASPI, LANCHKHUTI, MARTVILI, NINOTSMINDA, OZURGETI, ONI, SAMTREDIA, SACHKHERE, SENAKI, TKIBULI, POTI, QARELI, KUTAISI, KUTAISI, KUTAISI, CHOKHATAURI, CHKOROTSKU, TSALENJIKHA, TSKALTUBO, CHIATURA, KHARAGAULI, KHASHURI, KHOBI, KHONI, BATUMI, BATUMI, QEDA, KOBULETI, SHUAKHEVI, KHELVACHAURI, KHULO, RUSTAVI, MTSKHETA, BOLNISI, TETRITSKARO, TSALKA, MARNEULI, GARDABANI, TELAVI, SAGAREDJO, KVARELI, AKHMETA, GURJAANI, SIGNAGI, DEDOFLISTSKARO, DMANISI, LAGODEKHI. Page 8 of 9

9 - Annexes Zone 2: , , , , , Zone 3: MESTIA, TSAGERI, LENTEKHI, STEFANTSMINDA, TIANETI, DUSHETI. Arrival at office of exchange: 18:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 48 hrs 48 hrs 24 hours The customs does not work on Saturdays, Sundays and Public Holidays. Last validation date: DA V Page 9 of 9