Application for Federal Gas Tax Funding from the Greater Vancouver Regional Fund for 2020 Fleet Expansion and Modernization

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1 4.1 Application for Federal Gas Tax Funding from the Greater Vancouver Regional Fund for 2020 Fleet Expansion and Modernization Metro Vancouver October 12, 2018 Christine Dacre, VP, Financial Services TransLink

2 Application for 2020 Fleet Expansion and Replacement Context 2 Requesting $142.1 million in Federal Gas Tax Fund funding from the GVRF for 154 new transit vehicles to: Deliver the service expansion in the Phase Two Investment Plan Ensure existing transit fleet remains in state of good repair and maintain reliability and modernization Supported by Metro Vancouver s Fleet Planning and Acquisition Policy objective to achieve continuous improvement in reducing fleet GHG Support the region s environmental policies TransLink s Low Carbon Fleet Strategy Metro Vancouver s Integrated Air Quality and Greenhouse Gas Management Plan Metro Vancouver 2040 Shaping Our Future

3 Application for 2020 Fleet Expansion and Replacement Summary of Scope and Request 3 Projects 2020 Double Decker Bus Purchase Replacement 2020 Conventional 40-ft Bus Purchase Expansion 2020 Conventional 60-ft Bus Purchase Expansion 2020 HandyDART Vehicle Purchase Replacement Scope Total Project Budget ($ millions) GVRF Funding Request diesel double decker buses $32.3 $ zero emissions battery-electric buses $6.5 $ hybrid articulated buses $102.5 $ HandyDART vehicles $6.5 $ HandyDART Vehicle Purchase Expansion 10 HandyDART vehicles $1.6 $ Community Shuttle Purchase Expansion 9 low floor community shuttles $2.2 $2.0 Total 154 vehicles $151.6 $142.1

4 Application for 2020 Fleet Expansion and Replacement Benefits 4 Improved Accessibility New stepless shuttles vs existing high floor shuttles Low floor double decker buses vs existing high floor highway coaches Wheelchair ramps instead of lifts Increased Capacity and Ridership 87 vehicles for service expansion (~4% increase in annual bus service hours) Double deckers have more capacity than 40-foot or 60-foot buses Reduced Emissions 6 40-foot battery electric buses instead of diesel foot hybrid buses instead of diesel Includes lower GHG per fully loaded passenger km for double deckers

5 Application for 2020 Fleet Expansion and Replacement Rationale for Propulsion Choices 5 Battery electric for 40-foot buses Supports early findings (Phase I) of the Low Carbon Fleet Strategy Moves needle towards GHG reduction targets recently adopted by Board and Mayors Council Potential opportunity for more data collection in conjunction with the CUTRIC trial Hybrid for 60-foot buses Lower emissions operations while serving a wide range of operating conditions Electric-battery 60-foot buses not yet widely available, but will be considered for Phase II of the Low Carbon Fleet Strategy Diesel for double decker buses Serve highway coach routes; marginal emissions reduction compared to standard 40-foot diesel buses due to increased seating capacity Bus height of 13 6 allows operation through George Massey Tunnel, precludes other fuel options: CNG fuel tanks would increase height Hybrid engines not available at this height Gasoline for HandyDART vehicles Hybrid propulsion not available for these vehicles Moving to gasoline from diesel results in lower GHG and NOx emissions

6 6 Appendix Semi Annual Report, June 30, 2018

7 7 Active Project Summary Report Date Active Projects Budget Final Forecast Cost Approved Funding (eligible costs) Dec 31, $966.6m $955.3m $815.7m Jun 30, * $966.0m $955.0m $815.7m Major Active Projects Procurement of buses, community shuttles and HandyDART vehicles Power upgrades to Expo Line and replacement of automatic train control equipment CNG facility at Surrey Transit Centre CUTRIC Electric Battery Bus Pilot Hamilton Transit Centre SkyTrain Mark I refurbishment * The number of projects has reduced to 36 because of the scope change amendment approved in February 2018 for the project: 2019 Conventional 40 ft Bus and Double Decker Bus Purchase Expansion. Because the amendment resulted in the replacement of the conventional 40 ft buses with conventional 60 ft buses; the 40 ft buses previously being tracked separately have now been combined with the conventional 60 ft buses.

8 8 Usage of GVRF for the 10-Year Vision Millions $400 $350 $300 $250 $200 $150 Ending Balance GVRF Current Agreement (Funding to 2023/24) $100 $ $ Ending Balance Assumes renewal of agreement to use additional gas tax funds for future investment plans Current working assumptions include procuring more hybrid buses instead of diesel (except for highway service)

9 9 Policy & Delivery Policy Alignment with Evaluation Criteria Expansion or replacements to existing public transit network Consistent with TransLink s corporate policies, such as sustainability, environmental and emissions policy Delivery Bus Fleet and Facilities Steering Committee Capital Management Committee and Executive Capital Oversight Group Project Management Office (PMO) Project Steering Committees

10 10 Questions?

11 4.2 1 Clinical Response Model Metro Vancouver Finance and Intergovernment Committee October 12, 2018

12 2 BCEHS Mandate Under the Emergency Health Services Act, BC Emergency Health Services has, as one of its stated purposes, the following responsibilities: 5.1 (a) to provide, in British Columbia, ambulance services and emergency health services; and (e) to establish or improve communications systems, in British Columbia, for ambulance services and emergency health services Except with BCEHS consent or agreement or by Ministerial Order, no organization other than BCEHS is permitted to establish or improve communications systems for ambulance services or emergency health services.

13 3 BCEHS ACTION PLAN April 2017 Provincial Government supported the Action Plan $91.4 Million over 3 years Lower Mainland: 68 Paramedic FTE s 11 additional ambulances 20 dispatchers 20 clinicians to dispatch Reduced ED delays Added Clinical Triage to our clinical responses not all patients need to go to ED

14 4

15 5 Clinical Response Model Changes Improve the process to review, prioritize and assign call calls to ensure patients are provided with the most appropriate clinical care Ensure the highest acuity patients are better prioritized and receive the quickest response Improve the resource allocation to 911 and transfer events Begin to shift towards global best practice of focusing on clinical based care Address Fire and Municipal requests to ensure timely and effective use of FR resources

16 Situation: Pre-CRM Friday night at 8:00 pm Friday night at 8:10 pm MPDS 10C02 Chest pain/chest discomfort/cocaine MPDS 9E01 Suspected workable arrest/not breathing

17 Situation: Post-CRM Friday night at 8:00 pm Friday night at 8:10 pm MPDS 10C02 Chest pain/chest discomfort/cocaine MPDS 9E01 Suspected workable arrest/not breathing

18 8 Clinical Response Model Descriptions

19 9

20 10 Why the change in response for Fire FRs? BCEHS is changing the way in which it dispatches all resources and not just FR responses. This is to ensure that resources are more readily available for those events where time is critical. How?: Reduce the number of resources being dispatched to low acuity calls Reduce sending any resources to the lowest acuity calls that do not need a response and alternative treatment is best for the patient Reduction in responses for BCEHS and FR Increased availability for most critical calls

21 11 BCEHS Purple Response Times Purple events make up 2% of all BCEHS call volume 7 of 9 communities shown above saw improvements in Purple response times Communities that received fewer than 20 Purple calls, including New Westminster, Pitt Meadows, Port Coquitlam, Port Moody, West Vancouver and White Rock are not included

22 12 BCEHS Red Response Times Red events make up 24% of all BCEHS call volume 14 of 15 communities shown above saw improvements in Red response times Communities not shown (Lion s Bay, Anmore, Belcarra, Tswwassen) do not have call volumes high enough to reasonably include in analysis

23 13 BCEHS Orange Response Times Orange events make up 29% of all BCEHS call volume 13 of 15 communities shown above saw improvements in Orange response times Communities not shown (Lion s Bay, Anmore, Belcarra, Tswwassen) do not have call volumes high enough to reasonably include in analysis

24 14 BCEHS Yellow Response Times Yellow events make up 45% of all BCEHS call volume 6 of 15 communities shown above saw improvements in Yellow response times CRM was not intended to reduce response times for lower acuity events, no community saw an increase exceeded 25 seconds Communities not shown (Lion s Bay, Anmore, Belcarra, Tswwassen) do not have call volumes high enough to reasonably include in analysis

25 15 Thank you

26 4.3 Metro Vancouver Finance and Intergovernmental Committee October 12, 2018

27 9-1-1 overview slide 2

28 Terminology Primary Public Safety Answer Point (PSAP) o Answers initial calls o Transfers calls to requested agency (police/fire/ambulance) Primary Agency o Police/Fire/Ambulance agency requested by callers Computer-Aided Dispatch System (CAD) o Technology agencies use to transmit call details for dispatch Infrastructure o Telephone network dedicated to delivering calls o TELUS is the network provider for British Columbia Simultaneous Call Transfer o Transferring calls to more than one call taker at the same time o This is not technically possible in the current infrastructure Call Conferencing o Ability to have three-way conference calls over the TELUS network (e.g. Caller>9-1-1 Call Taker>Ambulance Call Taker) Simultaneous Dispatch o Automatically generated requests for assistance from multiple emergency service agencies o This functionality currently done via CAD (Ambulance/Fire) slide 3

29 E-Comm s Role Primary PSAP for Metro Vancouver o Answers front-end portion of calls o Confirms emergency service agency caller requires o Transfers calls to requested emergency service agency (police/fire/ambulance) o Disconnects from calls once emergency service agency answers Emergency Dispatch Services for Metro Vancouver o Police: E-Comm provides dispatch for ten police agencies o Fire: E-Comm provides dispatch for six fire departments o Ambulance: dispatch provided by BC Emergency Health Services slide 4

30 How Works slide 5

31 Calling Caller Ambulance Call Taker E-Comm Fire Dispatcher Caller communicates with Call Taker over the phone Ambulance Call Taker enters event details into CAD Ambulance/Fire Dispatchers communicate with First Responders over the radio E-Comm Call Taker Ambulance Dispatcher Photo credit: CBC News slide 6

32 Simultaneous Dispatch Automatically generated requests for assistance from both ambulance and fire This functionality currently done via CAD (based on event type) Ambulance Dispatch (BCEHS) Fire Dispatch (E-Comm) slide 7

33 Simultaneous Call Transfer Voice calls can only be transferred to one agency at a time network not designed to allow simultaneous call transfers No PSAP in Canada simultaneously transfers calls slide 8

34 Summary Fundamental issue lies between Ambulance and Fire Transferring calls to more than one agency not technically feasible Any change to current protocol requires careful study and discussion: o Impacts to call answer times o Capacity of the system o Privacy o Liability o Contractual obligations (Metro Vancouver and E-Comm) o Implications for public safety slide 9

35 Questions slide 10