DSI DSI. Driving Solutions Around Our Client s Needs. memphis TN

Transcription

1 DSI warehouse, INC. Driving Solutions Around Our Client s Needs Distribution Warehousing Packaging Fulfillment Logistics Sourcing Quality Audits ISO: to Client ns DSI eds Ne s Solut io CERTIFIED warehouse, INC. speed accuracy quality

2 Kitting / Assembly Facility Mary Dixon Chairman Our Standard Operating Procedures (SOP) allow us to efficiently and effectively pick and pack orders as outlined and document in our ISO manual. Our material handling systems pick individual items (packs or inner packs) from cases for order fulfillment as well as redistribute full pallets to your distributors, retailers or wholesalers. Deborah Martin President DSI Warehouse, Inc. is strategically located in the Greater Memphis area. Our locations provide efficiencies to our customers bottom-line through easy access and a high level service commitment that allows us to have products to clients in tight time-lines. With 24/7 monitored security, wet sprinklers, on-site management and cloud-based computing, we are able to build programs to meet a variety of client needs. With convenient access to Memphis roads, river, rail and runways, DSI is your partner for: Solutions Project Resolutions Assembly Overflow Space Kitting Fulfillment Cross Dock Operations Container Handling Sourcing Materials Quality Inspections ISO: CERTIFIED

3 Pick & Pack Services Improving your cost structure Customize fulfillment solutions Ship your products with your identification only Reduce your delivery shipment cycles No hidden cost on pick and pack solutions Capable to deliver direct to your customer...on Time and On Budget The pick and pack process begins with a computer generated pick ticket that provides instructions to the warehouse, including items to be picked, packaged, staged, and shipped. This includes special handling, labeling, or other customer specific requirements. The pick ticket is generated directly through the state-of-the art warehouse management system which is often linked online to our customer s sales ordering system. Packing is completed in the fulfillment staging area of our professional warehouse. There packing materials, labels, and insertions specified by our customer are used to send the package via our low cost LTL services, truckload, UPS, FedEx, or DHL. Case Study 1 DSI Quality Team Global Supply Chain Company Customer had received product from overseas manufacturer with 2 product codes mixed together in shipment. Once product had hit the market, a problem with one of the codes was identified as defective. Customer sent overseas units to the Memphis facility to sort and separate units. Solution: DSI Quality Team inspected inventory for identification number. Within 24 hours DSI had identified and quarantined defective parts, so customer could release shipment without having to recall product. Customer was able to track good inventory and defective inventory. T-BOLT HYDROGEN EMBRITTLEMENT CONCERN Hydrogen Embrittlement test failure, potential cause heat treatment not effective (Supplier) 1. Look for the boxes labeled with the lot number indicated on the list by part number. 2. Inspect part by part looking for a T-Bolt mark J-41 in the head and the same lot number from the list in the band of the part (Clamp). 3. Looking for combination of CLAMP lot# MJ12 and T-BOLT head mark J-41, all these parts are the suspect parts. OK bolt is C-41.

4 Case Study 2 DSI Quality Team Innovated Solution Fortune 500 Company A global Fortune 500 company had an issue with ignition coil collecting moisture causing interference with the unit s effectiveness. The company contacted DSI to implement a solution. DSI sourced a unique Fluorinated Ethylene Propylene product and developed a method to modify product for use. Solution: DSI Quality Team applied the FEP to the ignition coil, quality inspected the units and packaged the units for distribution. Case Study 3 Customer had engine blocks in inventory, single packed in crates. Their customer needed the blocks to be packed for the production line in kits of 4. Solution: DSI Kitting Team received all single packed crates into the warehouse, removed the engine blocks and packed two on a pallet, inserted a divider board and stacked another pallet with two more blocks and strapped both down. This created the type of pallet load the customer required for the production line. Product was then shipped directly to the destination. Case Study 4 Time Saving Solution International Automotive Supply Chain Customer contacted DSI Warehouse to evaluate solutions for a bushing application. The client s employees were having to hand load bushings one at a time. Solution: DSI Package Team Customized Easy View Tube Kit DSI was able to provide a solution that would allow the customer to apply all bushings in one application. Client was also able to physically see that all bushings were accounted for prior to applying. Cost savings in time: Originally 8-10 minutes per unit DSI Solution: 20 seconds Savings: 7 min. 40 seconds 9 min. 40 seconds DSI recognizes the importance of Good Manufacturing Practices (GMP) and Good Distribution Practices (GDP). Our customers take satisfaction in knowing through our ISO Certification process that when we assist them through quality inspections, there are documented and followed processes in place. DSI utilizes Best Practices throughout our distribution centers. Best practices for us is doing the right thing to get the right result. To accomplish the right result we apply: The Right People The Right Tools The Right Information and Proess

5 began as a division of Dixon Services, Inc. in 2011 and by 2013 was incorporated in the state of Tennessee. Since that beginning, we have been certified by the Women's Business Enterprise National Council (WBENC), the Tennessee Minority Supplier Development Council (TNMSDC), ISO Quality Certified and member of Contract Packaging Association. When the DSI Division began in November 2011, it only took until January 2012 for our warehouse to be stocked with the inventory of a local Fortune 500 company who needed a warehouse/storage supplier to track their inventory and deliver to their production lines within the hour. DSI, with a state-of-the-art inventory management system was able to surpass our client s expectation by providing a quality building and exceptional services. Our cloud-based warehouse management system was an intricate facet of our solution which lead to surpassing the expectation of the scope. The total solution allowed our client to have real-time access to their inventory and reports anywhere in the world. Today, DSI is housing millions of dollars of inventory. TENNESSEEMINORITY SUPPLIERDEVELOPMENT COUNCIL 1315 Farmville Road Memphis, TN Fax