The Digital Supply Network: A New Era of Supply Chain Visibility & Resiliency

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1 The Digital Supply Network: A New Era of Supply Chain Visibility & Resiliency

2 TO DAY S PRESENTERS Prof. Morgan Swink Ph.D. Texas Christian University Executive Director, Neeley Supply and Value Chain Center and James L. and Eunice West Chair in Supply Chain Management Cindy Elliott Esri Global Market Strategy, Manufacturing & Supply Chain Senior Industry Fellow, Aston Business School Center for Servitization Research & Practice

3 Copyright Morgan Swink (2017). All Rights Reserved. Center for Supply Chain Innovation 3

4 Enabling Technologies for the Digital Supply Chain Type of Technology Capabilities Examples Decision support technologies Processing technologies Provide computing power, intelligence, and data management, making higherquality decisions faster. Automate transactions and material processing to provide 24/7 resource availability, faster processing, improved consistency, and cost. Advanced planning systems (APS) Supply chain network design Management and execution systems (TMS) (WMS) (MES) (YMS) (OMS) Forecasting and demand management Advanced analytics and machine learning Programs, software robots Computer-aided design and machining, 3D printing Industrial robots, flexible manufacturing systems (FMS) Drones and driverless vehicles Automated storage and retrieval systems (AS/RS) Communications technologies Create greater accuracy, currency, connectivity and visibility, speeding flows of richer forms of information. Sensors, scanners and radio frequency identification (RFID) The Internet: Wi-Fi, narrow band, cellular, microwave, radio, etc. Satellites, fiber optics, etc. Electronic data interchange (EDI), global data synch network (GSDN) Integrative technologies Copyright Morgan Swink (2017). All Rights Reserved. Combine data management, communications, visibility, traceability, decision support, and processing capabilities. Cloud computing and services/blockchain Mobile applications and wearables Augmented and virtual reality, global positioning systems (GPS) Enterprise resource planning (ERP), Product life cycle management (PLM), Relationship management (CRM) (SRM) (CPFR) Center for Supply Chain Innovation 4

5 Technology Evolution and Business Model Emergence Buyers/Sellers Critical Mass Smart Phones GPS Rating System Credit System User Interface Payment System Copyright Morgan Swink (2017). All Rights Reserved. Dispatching Algorithm Center for Supply Chain Innovation 5

6 Insight Digital Supply Chain Capabilities Intelligence Agility & Customization Visibility Productivity & Customer Experience Copyright Morgan Swink (2017). All Rights Reserved. Action Center for Supply Chain Innovation

7 Sense Respond Analyze Intelligent Supply Chain Predict Digitized - Sensing - Capturing - Standardizing Connected - Combining - Filtering - Structuring - Reporting IoT Intelligent - Visualizing - Diagnosing - Predicting - Prescribing - Cognifying Adaptive - Alerting - Matching - Orchestrating - Automating - Giging Data Information Insight Action Inter/Intra Organizational Integration - Systems - Structure - Roles Copyright Morgan Swink (2017). All Rights Reserved. Intellectual Capital - Talent - Knowledge - Skills Center for Supply Chain Innovation 7

8 Thank You! Copyright Morgan Swink (2017). All Rights Reserved. Center for Supply Chain Innovation Center for Supply Chain Innovation 8

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10 The Digital Supply Network: A New Era of Supply Chain Visibility & Resiliency

11 3 KEY CONCEPTS Visualize a Holistic, Live Digital Global Operating Picture Understand Real-time Global Network Relationships and Alerts Equip Teams to Take Actions Proactively - Address Incidents Before They Happen - Uncover New Business Opportunities

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14 KNOW WHAT MATTERS Turn On Digital Global Operating Picture Enable Faster, Better Decision Making

15 KNOW CONNECTIONS View How Everything s Connected Enable Resiliency Throughout Network

16 KNOW IMPACTS Know Instantly What s At Risk Take Action to Keep Business Running

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18 FROM FIELD TO CONSUMER

19 KNOW ALERTS Visualize Alerts in Real-time Interrogate Incidents to Reroute Assets

20 KNOW ALERTS Monitor Global Assets in Real-time Proactively Manage Around Delays Truck 6 Truck 35 Operator: Old Dominion Destination: Cleveland, OH Incident: WB PA TPK Mile 62, Multi-car Accident All lanes stopped for emergency crews Truck 32 Original ETA: May 23, 2017 Revised ETA: May 25, 2017

21 DELAY ADVISED ALTERNATE SUPPLY

22 KNOW GAPS Understand Customer Landscape Strengthen Capacity to Address Gaps in SLAs

23 KNOW COVERAGE Quantify New Business Opportunities Optimize Service Levels and Upsell

24 OPTIMIZE SERVICE LEVELS

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26 KNOW INSIGHTS ANYWHERE

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28 The Digital Supply Network New Era of Supply Chain Visibility & Resiliency