Transform to stay relevant in the era of on-demand logistics

Transcription

1 Transform to stay relevant in the era of on-demand logistics

2 What is On-Demand Logistics / Sharing Economy?

3 On Demand Logistics For the Customer / Shipper For the Logistics Service Provider At a time frame At the location Capacity Visibility Crowd Sourcing At a price point Dynamic Routing & Optimization Absolute Visibility

4 Happening now: He logs into the logistics app and provides details regarding consignment, destination etc. John collects the consignment for delivery & through the app, Daniel track his material real time Mr. Daniel of ABC goods, needs to ship a consignment from A to B John, a KL college student travelling in a empty car, sees the requirement and finalizes the deal with Daniel John delivers the consignment at KL & is paid online

5 The On Demand Logistics is where; Demand supply is mapped real time Need for middle men is reduced/eliminated Superior visibility and Forecasting exists

6 Despite all the chest beating, the industry is still a slug Content with 3PL Services being a Commodity

7 Drivers of Transformation Ecommerce Logistics Ecommerce Capacities New Kids on the Block Carrier s Envy

8 Ecommerce Logistics A Beast in the making Free Shipping Not a promotion anymore Array of Delivery Options Reverse Logistics

9 Ecommerce Capacities Ecommerce s own logistics capacities Best of practices Wide range of Innovations Possible capacity sharing with SMEs & New Entrants

10 New Kids on the Block Uberization Marketplaces Robot Delivery Crowd Sourcing Online Logistics Players

11 Carriers Envy Ever increasing consolidation Shift in power of negotiation Nudges and Ventures in to LSP forte

12 Impact of this Trend for Logistics Service Providers Need for Improved Technology adoption

13 The Name of the Game Integration Visibility Dynamic Planning and Optimization Analytics Customer Experience Platforms Control Tower

14 Issues that LSPs need to sort to remain competitive

15 High Demand Visibility and Low Supply Visibility Mismatch can be costly and can make you extinct or distinct

16 Delivery Control Customers feel it s a basic need - where is it whenever they press button

17 Revenue Leakage 1% to 3% $ leak out and we are BLIND

18 Visibility without impact and action is a WASTE - Revenue, Order Failures, Profitability, Events, Unserviceable Orders

19 How to handle the issues?

20 Power of One One System integrating the entire Ecosystem across Partners and Customers Typical software ecosystem of Organisations Ramco s full suite Logistics Warehouse Management Transport Management Hub Management Fleet Management Services Finance & HR

21 Less Data More VVC Visual + Voice + Chatbots Simplify Life of your Executors VISION Totally Unchained..!! VOICE CHATBOTS

22 Intelligent Visibility Visibility needs to be Augmented by guide to take instant intelligent decisions Knowledge leakage to be arrested

23 VERDHAS Holistic view of the all capacities across the eco-system with equitable data speed

24 Optimization- Manage complex Rules and constraints with just a click of a button

25 Smart Analytics Executive Dashboards for Decision Making

26 Hear it from our customer

27 LBC Express Inc

28 LBC Express Inc Philippines market leader in payments & remittance, documents and mail, parcel & boxes, and cargo and logistics. 1,400 branches in the Philippines International branches in over 30 countries Over 10,000 employees currently

29 THE MARKET TODAY: Rise of omni-channels giving consumers the option on how to transact. This translates to order anywhere, fulfill everywhere Consumers buying patterns led to smaller transport, shifts to less expensive delivery modes and are more demanding of agility and flexibility

30 THE MARKET TODAY: Logistics companies expansion from simple delivery to managing the whole supply chain whereby facilities and skills are considered as primary assets Forwarding & warehouse-managing companies evolve to highly industrialized, IT-driven supply chain service provider

31 THE MARKET TODAY: Predictive analytics and CRM tools are used for determining consumer behavior and resource planning

32 THE MARKET TODAY: Regulatory requirements have changed, accounting and governance issues are becoming more complex

33 GAME-CHANGERS AND SOLUTIONS Fulfillment network of logistics providers are used as extensions to increase market visibility, making them closer to their customers for pick-up or returns Bring online shopping to offline market Payment collection is integrated with delivery Offer Clarity, Certainty and Convenience through compliance to standards and use of technology.

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35 Thank you Copyright 2017, Ramco Systems Limited. Information subject to change. All rights acknowledged. The contents and information contained in this brochure are intended for general marketing purposes only and should not be relied upon by any person as being complete or accurate. Ramco Systems Limited, its group, employees, agents and other representatives will not accept any liability suffered or incurred by any person arising out of or in connection with any reliance on the content of or information contained in this brochure. This limitation applies to all loss or damage of any kind, including but not limited to, compensatory, direct, indirect or consequential damage, loss of income or profit, loss of or damage to property and claims by third party.