MACOMB COUNTY DEPARTMENT OF ROADS TRAFFIC OPERATIONS CENTER

Transcription

1 MACOMB COUNTY DEPARTMENT OF ROADS TRAFFIC OPERATIONS CENTER To provide and maintain a reliable real-time traffic operations system, in coordination with county stakeholders, that enables a safe, efficient, and informative travel experience. PERFORMANCE MEASURES OCTOBER 2014 Percentage of intersections along major Macomb County corridors which have operational communications to the Traffic Operations Center SAFETY: SERVICE REQUESTS EFFICIENCY: F/C REVIEWS Number of completed service requests received by the Traffic Operations Center during the target month. 79% RELIABILITY: NETWORK INFORMATIVE: TOC HIGHLIGHTS Number of times the Traffic Operations Center staff reviewed an intersection based on a service request. Reviews occurred in the field (F) or at a console (C) through the network. The TOC has increased its efforts in responding to service requests of the motoring public. To that end, the TOC staff have achieved the goal of responding and closing service requests within 10 business days. This has made the number of active service requests at the end of each week drop from 62 at the beginning of the month to 12 by the end of the month. Instead of meeting every month with Macomb County Emergency Management, Sheriff Dispatch and Information Technology management, TOC management now meets with these critical stakeholders once every quarter. Also beginning in October, the TOC s monthly reporting to management regarding additional Traffic Engineering and IT/ITS Technical operations topics has been moved to quarterly meeting updates. In doing so, the TOC will be able to add a solely operations-focused quarterly meeting to report progress on moving operations forward. Adam L Merchant, PE, PTOE Traffic Engineer Macomb County Department of Roads 117 S Groesbeck Hwy Mount Clemens, MI AMerchant@RCMCWeb.org

2 Field/Console Reviews Completed TRAFFIC OPERATIONS Compilation of the general field/console review types completed by the Traffic Operations Engineers. Field/console reviews are assigned after a public/stakeholder concern warrants an investigation. Reviews are either conducted in the field or at an Operator console through a network connection. Service Requests By Intersection Motorists and public agencies contact the TOC to provide feedback on intersection functionality. This month, the intersection accruing the most feedback was Mound at 14 Mile. All callers stated a similar concern: Mound at 14 Mile was out of synchronization with its cross overs. TOC Engineers reviewed the site and updated the controller s timing. Executed Roadway Upgrades Date Intersection Identification Organization Upgrade 10/07/ : Mound at 14 Mile Road MCDR New ITS Cabinet 10/16/ : 26 Mile Road at Gratiot MCDR 10/23/ : 26 Mile Road at Romeo Plank MCDR New ITS Cabinet, Left Turn Signals, and Signal Layout New ITS Cabinet, Left Turn Signals, and Signal Layout Tracks the roadway upgrades executed in Macomb County, including those done by other transportation agencies, also lists a description of the upgrade performed. Page 2 of 6

3 Regional Communications Summary ITS MAINTENANCE 57% 59% 96% 38% 96% 78% 90% This chart shows the number of TOC radio locations with operational communications at the time of the monthly snapshot. During the target month, the TOC added 37 intersections to our operational communications network. 100% 91% 82% 100% 37% 91% 73% 84% 82% 71% 68% Macomb County maintains 18 communications hubs which transmit data between the Traffic Operations Center and regions of traffic signal controllers across the County. The numbers above represent a one time monthly snapshot of operational communication to each region. Regions considered to have operational communications (80% or above) are shown in green, while regions found not to have operational communications (<80%) at the time of the snapshot are shown in red. Page 3 of 6

4 MCDR Website Hits INFORMATION TECHNOLOGY Website hits accrued at the web page. County Corridor Communications Availability Corridor Current Month Previous Month Change 9 Mile 97% 93% 3% 10 Mile 80% 80% 0% I-696 Service Drive 100% 100% 0% 12 Mile 90% 97% -7% 14 Mile 70% 50% 20% 15 Mile 100% 100% 0% Metro Parkway 97% 95% 3% Hall (M-59) 95% 96% -2% Dequindre 100% 100% 0% Ryan 74% 33% 41% Mound 86% 86% 0% Hoover 100% 100% 0% Schoenherr 76% 76% 0% Gratiot (M-3) 82% 77% 5% Harper 83% 83% 0% The table above represents a one time monthly snapshot of communications along major corridors in Macomb County. Corridors which are considered to have operational communications (80% and above) are shown in green, while corridors found not to have operational communications (<80%) at the time of the snapshot are shown in red. Page 4 of 6

5 Frequent Crash Locations TRAVELER EXPERIENCE Jurisdiction Intersection Identification Crashes Sterling Heights Van Dyke (M-53) at 18 Mile 21 Warren Van Dyke (M-53) at 11 Mile 8 Chesterfield Township Gratiot (M-3) at 23 Mile 8 Sterling Heights Dequindre at 14 Mile 7 Macomb Township Hall (M-59) at Hayes 6 Warren Hoover at 11 Mile 6 Roseville Groesbeck (M-97) at 13 Mile 6 Warren Schoenherr at 13 Mile 6 Warren Dequindre at 13 Mile 6 Sterling Heights Ryan at 17 Mile 5 Customer Service Communications Source of service requests taken by Traffic Operations Center staff during the target report month. Status of all service requests closed by Traffic Operations Center staff through the end of the month. Major Construction and Maintenance Project Parameters Start Date Approximate Completion Date Location(s) Construction 06/04/2014 To be determined 25 Mile from Mound to Van Dyke Construction 07/07/ /01/2015 Hayes from 21 Mile to 23 Mile Utilizing crash data from Michigan State Police, the top ten intersections by number of crashes. Note: the crash data is from September 2014 due to delayed availability of data. Construction 08/18/ /15/2014 Wolcott over N Branch of Clinton River Construction 10/01/2014 To be determined 24 Mile between Hayes and Romeo Plank Construction 10/06/2014 To be determined 23 Mile between Chesterfield Rd and Gratiot (M-3) Construction 10/29/2014 To be determined 24 Mile between Van Dyke and Fricke Out of the many projects that occur on Macomb County roads, these projects potentially have the most impact to motorists. Page 5 of 6

6 Current Camera Locations CAMERA COVERAGE This chart measures the activity of operational cameras currently integrated into TOC video wall software. (See definition below.) During the target month, the TOC added 0 cameras to be viewed on the video wall. Cameras currently deployed and under Macomb County Department of Roads jurisdiction. Cameras considered operational were available 80% of the target month. Cameras needing maintenance were available for less than 80% of the target month. Cameras in Standby have not yet been integrated into TOC video wall software. Page 6 of 6