Phillip Boyle & Associates. Phillip Boyle. Chief Executive Officer. Career Summary

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1 Phillip Boyle Chief Executive Officer M: Internationally recognised and highly experienced public transportation specialist with expertise in scheduling, network and operations optimisation, contracting and major events transportation. Expert user of HASTUS and developer of innovative transportation information systems. Achievements include: Athens 2004 Olympics and Melbourne 2006 Commonwealth Games Co-author of TCRP advanced scheduling manual Successful implementation of networks and timetables in over 100 projects across several countries for numerous operators Founding director of Australia s leading operations planning and scheduling consultancy Public transportation service and operations planning Network design and redevelopment Schedule, timetable and roster optimisation Public transportation contracting and tendering Major events transportation Advanced transportation information systems Career Summary As Chief Executive Officer, Phillip Boyle brings over 25 years international experience in public transportation planning, scheduling, operations and major events experience in both the public and private sectors. He is focused on developing innovative and practical solutions that result in more efficient and cost-effective operations for clients and improved service for passengers. He has a substantial portfolio of successful network and service changes throughout the world. Phillip is internationally recognised for his scheduling expertise, having provided advice to operators throughout the world. He is an expert user of HASTUS and has an ongoing interest in developing information systems that improve service performance, operations interfaces, payroll systems, driver information and data collection. Phillip has extensive experience in providing detailed operational costing advice to both regulators and operators. He has been widely involved in contracting, as well as preparing and evaluating tenders from both the operator s and the regulator s perspective. Graduate Diploma of Transport Management (University of Sydney) Transport Economics and Information Systems (RMIT University)

2 Professional Experience Outcomes: Successful implementation of network and services covering four bus operators in different regions throughout Southeast Queensland (three on the same day); improved operating efficiency and enhanced intermodal connectivity Tasks: Network design to reduce network duplication and improve effectiveness; complete timetable redesign for all routes across four independent networks; operational planning advice, implementation support and production of operating documents Outcomes: Reviews of 200 bus routes in 16 council areas throughout Melbourne Tasks: Ongoing key roles in bus service reviews across Melbourne and in regional Victorian centres; detailed analysis of existing baseline conditions and services; provision of a revised bus network, draft timetables and a detailed implementation plan Outcomes: Publication of the leading industry scheduling manual covering advanced techniques, published by the Transportation Research Board (USA) Tasks: Primary technical role, development, researching, writing and reviewing the manual for the TRB as part of the Transport Cooperative Research Program (TCRP). The manual covers all aspects of scheduling and rostering development. Outcomes: Successful RFP process for development of completely new urban network in Makkah, Saudi Arabia Tasks: Provision of route alignments and timetables for different operating conditions in a challenging environment, with daily peak variations; provision of information for RFP process for distribution to bidders; support during operator bid evaluation; ongoing implementation support and strategic advice Outcomes: Proposed options for improved efficiency and operational planning Tasks: Review of current processes, efficiency levels and operational planning; provision of report for senior management review Outcomes: Implementation of revised timetables and drive shifts for revised operations Tasks: Service-level assessment; timetable redesign; analysis and assessment of alternative approaches to scheduling to improve efficiency; support for detailed shifts for implementation Outcomes: Ongoing improvement to network, timetables and efficiencies Tasks: Complete network review of both urban and substantial school networks; data collection and baseline analysis; new timetable development; scheduling; implementation support TransLink and bus operators, Southeast Queensland Bus Review Operational Planning and Implementation Support Project and Melbourne Metropolitan Bus Reviews Project and Transport Cooperative Research Program (TCRP), Advanced Industry Scheduling Manual Team Leader, Researcher and Lead Author Makkah Mass Rail Transit Co., Bus Network Development and Strategic Advisor 2014 Singapore Mass Rapid Transit Operational Planning Review Lead 2014 Kowloon Motor Bus Co., Hong Kong, Scheduling Support Lead Q-City Transit, Queanbeyan Network Review Lead

3 Outcomes: Operational and strategic advice, covering proposed contracting approaches; a series of outputs were generated for bidders, generated from HASTUS. Tasks: Provided support to DOT in planning of contracting for the Melbourne Metropolitan Bus Franchise. The MMBF, a 450-bus operation, covers both regular urban and BRT services. Outcomes: Successful implementation of revised network and timetables, providing improved service levels and efficiency levels; revised bus networks in Moe, Morwell and Traralgon Tasks: Development of revised network plans, based on an initial network review report; provision of a complete implementation plan, including integrated network timetables and detailed operating cost projections Outcomes: Revised network proposal incorporating enhanced network options, expansion into new areas and removal of duplication; improved timetables Tasks: Analysis of census data; GIS mapping; production of baseline report; network analysis; alternate network proposal; stakeholder consultation Outcomes: Technical and strategic support for CDC s successful Region 4 bid, for operation of over 450 buses in Sydney Tasks: Provision of complete operating plan revisions; total rescheduling of all services, including timetable development; advice regarding bid strategy and costing; bid document preparation Outcomes: Development of optimal Contracting Strategy Tasks: Working with Booz & Company, development of an optimal contracting strategy for Tatweer to approach the market of school bus operators; consideration of the most appropriate type of contract, the proposed contracting and tendering process, operator selection and evaluation Outcomes: Comprehensive technical and strategic support for KRD s bid for the MMBF, an operation of almost 500 vehicles Tasks: service optimisation; development of a franchise depot strategy; technical advice and development of bid documentation (e.g. franchise operations plan); using HASTUS for all scheduling work and operations planning Outcomes: Successful implementation of services in several regions of Brisbane; extensive review of school services in multiple operations Tasks: Operations, network planning and implementation assistance for bus operations (Logan City Bus, Caboolture Bus Lines, Westside Bus Company, Park Ridge Transit, Thompsons Bus Service), involving network planning, run-time analysis, schedule development, vehicle blocking, crew scheduling and rostering; implementation support; operations and network planning advice; progressive implementation of proposed schedules and networks Melbourne Metropolitan Bus Franchise, Department of Transport (DOT) Support Strategic Advisor Department of Transport (Vic.), Latrobe Valley Service Review 2011 Department of Transport (Vic.), Wodonga Network Review 2010 ComfortDelGro Cabcharge (CDC), Sydney, Bid Support Strategic Advisor and Tatweer Education Holding Company, Riyadh, Kingdom of Saudi Arabia, School Bus Contracting Strategy Keolis Downer Rail (KDR) Bid Support, Melbourne Metropolitan Bus Franchise Strategic Advisor and TransLink Operations Planning, Brisbane Manager

4 Outcomes: Detailed scheduling work to support the successful implementations of SmartBus (BRT) routes 901 and 902; innovative service design and operating concepts Tasks: Service-level analysis; network planning; resource planning; draft timetable development; running times estimation across several areas of service and operations planning Outcomes: Redesign of services for the second-largest transit operator in North America, with over 2,000 vehicles, providing annual operating cost savings of $6 million, reduced peak vehicle and operator requirements, with no reductions in service levels or quality Tasks: Service efficiency and reliability improvement project, involving complete redesign of CTA s top 50 core bus routes (covering over 1,000 vehicles): data collection; running time and recovery optimisation; schedule writing and blocking using HASTUS; timed transfer and run-cut optimisation; implementation assistance Outcomes: Substantial increases in ridership (15% system-wide), intermodal connections and service reliability Tasks: Review of bus services in Melbourne s eastern suburbs: full system-wide ridecheck; review of all routes timetables; revised run times and frequencies; complete rewrite of all timetables using HASTUS NetPlan; implementation support Outcomes: Technical and strategic support for successful Sydney Ferries RFP bid Tasks: Substantial revision of service plans, operational plans and operating costs; provision of complete timetable; scheduling proposals for bid, which were later adopted into service plans Outcomes: Technical and bid support for operation of Las Vegas fixed-route bus network, including along The Strip Tasks: Advice on operating plans; review of scheduling and service efficiency levels; development of service innovations Outcomes: Operating plans for Southeast Busway; HASTUS implementation for Brisbane Transport; analysis of operational planning and scheduling capabilities Tasks: Development of operating plans, including vehicle scheduling, crew scheduling, rostering. assistance with HASTUS implementation, focusing on data development and work rules; strategic advice about future depot infrastructure and operating requirements, including optimised future depot locations (development of Sherwood and Trade Coast depots) Outcomes: Introduction of new operating rosters that complied with updated employment conditions for operations staff for a large and complex network (over 530 daily trips on nine routes, serving 40 wharves, with an annual patronage of 14 million) Tasks: Ongoing strategic advice and assistance about scheduling and planning, involving extensive analysis, development of scheduling and rostering options and union negotiations Melbourne SmartBus Planning and Implementation, Public Transport Victoria Chicago, CTA Service Efficiency Review Invicta Intermodal Scheduling, Melbourne Project and Sydney Ferries Bid Support Strategic and Technical Advisor 2010 Veolia Transport, Las Vegas Operating Bid Technical Advisor 2010 Brisbane Transport, Operations Planning Support , 2005, 2010 Sydney Ferries, Operational Planning !

5 Outcomes: Review of services operated throughout KSA Tasks: Working with Booz & Company, review of intercity and suburban services, including assessment of operating efficiency; collaboration with other consultancies on network review of specific intercity services Outcomes: Development of a business case for the DART BRT as a rail-like high-quality service for a busy urban area Tasks: Development of service options, detailed ridership and delay surveys; operating cost estimation Outcomes: Technical, project and operational management, and contracting of spectator bus services (regular route buses, spectator shuttles, venue services and airport operations) Tasks: Primary responsibility for the bus operations for the Games, including technical development tasks (such as demand modelling), operational planning and broader project management (including government, industry and OCGC liaison); contracting of bus operators to provide services Outcomes: Management of scheduling department for Family, requiring over 1,000 vehicles operating over 175,000 trips from three depots during the Games Tasks: Pre-Games planning, resource estimation and process management; development of an efficient and reliable operating plan; daily production of a complete set of operating schedules and assignments, using HASTUS, and with limited resources, in a highly complex and dynamic environment Outcomes: Successful changes to routes and timetables over several years Tasks: Schedule writing, blocking, run-cutting and bid package development; development of revised paddle formats; technical services for revision of Line 6, with extension to the Green Line Outcomes: Successful changes to routes and timetables over several years Tasks: Schedule writing, blocking, run-cutting and bid package development Outcomes: Upgrade of East Coast Main Line, from London to Edinburgh, with highly complex timetable provided by a number of private operating companies Tasks: Timetabling and planning advice to the project management team, reviewing whether proposed infrastructure improvements would provide additional or necessary capacity for increased service levels; analysis of issues including signalling, track layout, platform capacities, train speeds, passenger freight train interaction, and stopping patterns SAPTCO, Kingdom of Saudi Arabia, Network and Operating Reviews Technical Advisor 2007 Doncaster Area Rapid Transit, Melbourne Project Team Member 2007 Melbourne 2006 Commonwealth Games Bus Manager Athens Olympic Games 2004 Scheduling Manager 2004 Culver City Bus, USA, Scheduling and Planning Montebello Bus Lines, USA, Scheduling and Planning RailTrack, East Coast Main Line Upgrade, UK Program Team Member

6 Outcomes: Service optimisation resulting in 5% reduction in operating costs ($2.4 million) with no service level reduction and major reductions in peak vehicles and operator requirements; implementation resulting in improved service quality and operational cost savings Tasks: Managed three service optimisation projects, involving complete reviews of all SDTC-operated services, including running time and recovery optimisation, schedule writing and vehicle blocking, timed transfer optimisation, run-cut optimisation, labour rules evaluations; provided implementation assistance Outcomes: Supported successful implementation for LA s awardwinning Metro Rapid on-street BRT, which runs over 25% faster than regular local service (transit signal priority, optimised station locations and headway interval managed schedules); successful implementation of demonstration lines on Wilshire Whittier and Ventura Boulevards Tasks: Development of operating plans and service schedules for demonstration lines and the next six of 29 countywide Metro Rapid BRTs Outcomes: Service optimisation that resulted in an 8% service increase with no associated operating cost increase, through efficient and highly coordinated scheduling; implementation resulted in the first ridership gains in several years, against a long-term declining trend Tasks: Liaison between departments within CDTA, which had amalgamated three separate operators and faced unique operating and management challenges; service optimisation, providing increased service levels within existing operating costs while maintaining linkages between the three major city hubs; use of HASTUS for scheduling tasks Other experience San Diego Transit Corporation, USA, Scheduling Reviews Los Angeles Metro Rapid BRT, USA Team Member CDTA Albany, New York, Core Routes Scheduling Study ! Transportation Management & Design Inc., San Diego and Melbourne Principal, Managing Director Busways, Sydney Service Development Manager National Bus Company, Melbourne Planning Officer Public Transport Corporation, Melbourne Service Development Officer