Realize e Improved Supply Chain Performance. Tom Buffo Director Product Management QAD Inc.

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1 Realize e Improved Supply Chain Performance Tom Buffo Director Product Management QAD Inc. March 22, 2010

2 Best-In-Class Performance 97% of orders are delivered to customers complete and on time 95% of orders are received from suppliers complete and on time 5.5% decrease in total landed costs per unit in the past year 7.3% decrease in the frequency of out-of-stock inventory yyear over year How do you rate? QAD Proprietary

3 Agenda Supply y Chain Issues Actions Strategy QAD Solutions Supply Visualization Supply Chain Portal Transportation Management System Summary Questions QAD Proprietary 3

4 Current Supply Chain Issues Stability Suppliers/Customers Prevent disruptions Satisfy demands Global inventory levels Market conditions Commodity price fluctuations Quality levels from suppliers Higher transportation costs, failures Credit to invest in capital equipment Challenge: Assess and minimize i i Supply Chain risk QAD Proprietary 4

5 Pressures QAD Proprietary 5

6 Actions QAD Proprietary 6

7 Requirements for Success QAD Proprietary 7

8 Strategy Extend visibility within and beyond the enterprise Utilize dynamic business intelligence Move to adaptive, collaborative supply chain execution QAD Proprietary 8

9 Best-In-Class Value Reduced pipeline inventory High visibility into supply-side and customer processes Extended d d visibility bl to more supply chain partners Streamlined monitoring of SC capability High accuracy and timeliness of data exchange Controlled landed costs per unit Six sigma levels for orders delivered on time Received from Suppliers Delivered to Customers QAD Proprietary

10 QAD Supply Visualization Supply Chain Portal QAD Proprietary 10

11 SV Supply Chain Portal Supply chain visibility is the most important application investment area for supply chain strategies. Aberdeen Group, December 2009 Reduce inventory Reduce freight costs Improve Supplier relationships Improve Customer responsiveness QAD Proprietary

12 How We Do It Suppliers MFGx.net Exchange QAD Customer Browser Inventory Browser Browser Supply Chain Portal ERP Browser ebusiness Integration Demand Supply Browser ERP Non-QAD ERP System Integration QAD Proprietary

13 Solution Review: QAD SV Supply Chain Portal Visual display of priorities Alerts and event based management Proactive 24x7 collaboration Multiple replenishment options QAD Proprietary

14 Solution Review: QAD SV Supply Chain Portal Suppliers Provide Open PO status visibility QAD Proprietary 14

15 Solution Review: QAD SV Supply Chain Portal Complete ASN, Containerization and Label support QAD Proprietary

16 Solution Review: QAD SV Supply Chain Portal Quality Performance Dashboard and Report QAD Proprietary 16

17 Tools to Improve SC Performance Supplier Collaboration Inventory and Demand visibility Demand Acknowledgement and Commitment Messaging, Issue-based and audit trails PO/Invoice/Payment status Quality Performance Visibility into In-Transit Shipment Status Exception Alerts (on-line and ) Citi Critical linventory/demand Shipments in transit Flexible options for Component and Raw Materials Replenishment QAD Proprietary

18 Customer Story Reduced inventory by 17% in 10 months Reduced expedites by 18% Reduced premium freight significantly We have a lean thinking culture and QAD SV delivers the means to constantly analyze and improve upon our already lean environment. Eric Wolfrom, Project Manager QAD Proprietary 18

19 QAD Transportation Management System QAD Proprietary 19

20 Transportation Management System Over the past year, 49% of companies have watched overall freight spend rise relative to revenues. Aberdeen Group, 2008 Control your transportation spend Reduce R d delays in international shipping Track in-transit materials/goods Comply with export regulations QAD Proprietary

21 Transportation Management System - Basics Inbound and Outbound Shipment Planning / Execution Automated Routing Guide Selection of carrier/mode Adhere to company policy/customer routings Communication with Multiple Carriers Rate, label and manifest shipments Carrier Rate Management Across the Enterprise Shipment Consolidations / Mode Shifts Transportation Visibility Repository for Shipment Data / Analysis QAD Proprietary

22 How We Do It Foundation/Base Compliance Global Visibility based on 1 Database Set of Rules and Workflow User Interface (black box / interactive) Transportation Management Global Trade Management QAD Proprietary

23 Solution Review: QAD TMS Shipment plan with various events being monitored QAD Proprietary

24 Solution Review: QAD TMS Matching carrier invoice against shipping estimates Discrepancies - outside tolerance is red, inside tolerance is yellow QAD Proprietary

25 Tools to Improve SC Performance Reduce Costs Freight, Fuel and Surcharges Overhead Gain Operational Efficiencies Improve planning capabilities i Automate repeatable tasks Streamline shipment processing Improve Supply Chain Visibility Inbound and Outbound shipments Achieve Transportation Consciousness Use green carriers Calculate fully landed costs QAD Proprietary

26 Customer Story Increased shipment volumes (3X) without increasing headcount Automation of carrier, country and service-level offerings The labor related time savings realized is in the $7K/day range. If we had tried to scale our existing approach to shipping it would have cost us about $1.8M USD more per year in shipment processing costs. Erik Carlson, Sr. Director IT QAD Proprietary 26

27 Summary QAD Proprietary 27

28 Supply Chain Vision Themes Visibility Extending the Enterprise Collaboration Vision Enabling a highly connected, adaptive and visible end-to-end supply chain that executes effectively at reduced cost QAD Proprietary 28

29 What You Can Expect Reduce costs Inventory Freight Expedites Labor and Admin Eliminate supply chain disruptions Alerts and event-based management Single face to supplier Real time information International support languages, g currency Improve customer service levels QAD Proprietary 29

30 Questions Contact: Tom Buffo, Director, Product Management Phone: Cell: QAD Proprietary 30