Electronic Bus Service Registration

Transcription

1 Electronic Bus Service Registration Passenger Information Interest Group - ITS UK 6 December 2007 Roger Slevin, Standards Manager Transport Direct Team, Department for Transport Based on presentations originally given at the launch of EBSR at the INFORM conference on 8 November 2007

2 The bus schedule different interpretations Bus operator s registration Timing points Sufficient data to show route taken unambiguously Local authority (or traveline) schedule database All stops served Interpolated times Sketchy beyond area boundary Real-time system Precise times Seasonal/ date variations Vehicle allocation

3 The bus schedule different interpretations Bus operator s registration Timing points Sufficient data to show route taken unambiguously Local authority (or traveline) schedule database All stops served Interpolated times Sketchy beyond area boundary Real-time system Precise times Seasonal/ date variations Vehicle allocation Coarse: sufficient detail to meet regulations Medium: sufficient detail for journey planning Fine: detail necessary to drive real-time stop signs

4 The bus schedule different interpretations Bus operator s registration Timing points Sufficient data to show route taken unambiguously Local authority (or traveline) schedule database All stops served Interpolated times Sketchy beyond area boundary Real-time system Precise times Seasonal/ date variations Vehicle allocation Coarse: sufficient detail to meet regulations Medium: sufficient detail for journey planning Fine: detail necessary to drive real-time stop signs Typically, separate systems; manual intervention in each

5 Typical tasks Bus Operator : internal Schedule creation Driver/ vehicle allocation Fare setting/ management Publicity Engineering management Bus service operators grant claim Operator

6 Typical tasks Bus Operator for others Service registration Local authority contracts Service performance management Supply real-time system Real-time information Providers Operator LTAs & PTEs VOSA

7 Typical tasks Local Transport Authority (1) Determine local transport policy Study bus service registrations Review commercial bus network Identify & procure socially necessary bus services Measure accessibility to transport Operator LTAs & PTEs

8 Typical tasks Local Transport Authority (2) Monitor bus operation Manage local stop records (NaPTAN) Publicity Maintain local bus service database Maintain real-time system Real-time information Providers Operator Travel & transport information community LTAs & PTEs

9 Typical tasks information provider Import local bus service databases Maintain regional public transport database Review bus service registrations Review regional stop records (NaPTAN) Supply bus schedules to realtime system Real-time information Providers Operator Travel & transport information community LTAs & PTEs

10 Bus stop locations already digitised

11 Aspirations for electronic data transfer Many organisations can benefit from process improvement around overall business efficiency Create electronically at source Transfer data electronically Defined responsibilities Remove re-work

12 Developing electronic data transfer Focus has been on data creation/ output Need to enhance data input to systems In local transport authorities In information providers Ensures the electronic transfer of bus service data between interested parties Outputs Inputs Usage

13 Benefits from electronic data transfer Produce schedule once, then edit electronically Reduce re-keying of schedules Re-use schedules for operations, publicity, traveline, etc. Improve registration visibility by operator, local transport authority or PTE, VOSA Improve timeliness Reduce errors Reduce operational costs Develop new outputs enabled by electronic data

14 What is EBSR? An electronic business system and process to register a bus service with the Traffic Commissioners and VOSA A formal transaction between parties Operators LTAs and PTEs VOSA A system that carries the full information required downstream by LTAs and PTEs Traveline Transport Direct Other information systems

15 EBSR Pilot Objectives End-to-End registration process proven Operators VOSA LTAs and PTEs System functionality and resilience Different types of bus service / registration Small to large registration file sizes Single or multiple registration submission Appropriate support process SLAs in place with suppliers Satisfaction of all parties with systems and processes

16 EBSR Pilot Process Selected locations from two operators Arriva West Scotland Stagecoach Cambridge Stagecoach Oxford Existing registrations To verify that operator and VOSA details are consistent New registrations and variations Involving all stakeholders operators, authorities, system suppliers, and data users

17 The EBSR Process Operator creates XML file and uploads to VOSA in a zip file. The file is checked automatically; if valid it confirms receipt to operator and availability for download to Local Authorities. VOSA processes and accepts registration VOSA advises operator and LTAs of acceptance. PDF of registered particulars ready for download. LTAs and operators can download TXC and PDF files when they want them.

18 LTA/PTE handling registrations (1) Work out the differences from previous version Decide whether any action needed Report to members Encode and enter data into local or regional database Create / check local interpolated times Re-type data to get it on to LA web site Produce stop / service publicity Monitor punctuality File them

19 LTA/PTE handling registrations (2) Policy team Develop / adjust local policies Transport planners Accessibility planning ( Accession and NPTDR updates) Contract teams Creation of tender and contract documents which reference a pre-created TXC file

20 LTA/PTE and electronic registrations Faster production of information for leaflets, roadside displays, etc Faster supply of data to traveline More efficient working with real-time systems Less effort creating interpolation of stop times Develop/ use tools to compare the proposed against the existing registration From second electronic version onwards

21 Electronic registration information use Better links with accessibility planning Quicker updating of Accession data Smaller operators Working through LTA or others as a registration agent Links to potential for TXC being used within LA contract procedures TfL interest in registrations London Service Permits TfL want to see the registrations and they use the data in the London Travel Information Service London s bus operators have to submit registrations for out-of- London sections of route

22 Benefits for Local Transport Authorities Electronic registration will have both direct and indirect benefits Much less coding and keying by LTA staff Faster input to databases Better turnaround into publicity material and information displays Opportunities for better processes and outputs

23 Operator challenges Moving from paper based to electronic Cultural change Addressing uncertainty for the customer Trash in Trash out Raising operator s game

24 Where does NaPTAN fit it? Good quality NaPTAN is essential for EBSR TXC v2.1 contains annotated references from NaPTAN AtcoCode CommonName Indicator LocalityName All other stop-related data comes directly from NaPTAN

25 Vision To move bus service data seamlessly, coherently and electronically between authorised and interested stakeholders Operators Large Smaller PTEs and LTAs Real-time information service providers VOSA Travel and transport information community Transport Direct Traveline regions Private- and public-sector providers

26 Vision There are many two-way interactions Operator to VOSA LTAs & PTEs Operator to real-time information provider Operator to LTA / PTE Operators Large Operators Smaller LTA / PTE to travel & transport information community Standards are the glue for stakeholder interactions Real-time information Providers Standards TXC NaPTAN Travel & transport information community TransXChange 2.1 NaPTAN 2.1 VOSA

27 Building blocks TransXChange 2.1 TransXChange Publisher Timetable PDF output Map PDF Output NaPTAN 2.1 Daily download Online web service Operator Licensing Business System (OLBS) Electronic Bus Service Registration System (EBSR) Registration upload through OLBS Registration upload through secure file transfer (SFTP) Registration download through SFTP Stakeholder electronic mailboxes

28 Concepts proven TransXChange output from Licensed bus scheduling software Demonstration Online Editing software TransXChange input into Bus database systems Bus scheduling systems Journey planning systems Mapping For creating services For viewing services Using commodity third-party web services (Multimap)

29 Benefits Efficient and effective management and handling of bus service data Ownership and accountability Business processes streamlined with electronic schedules Remove the mundane processes Focus on the key stakeholder outcomes Value added to data, services and processes where appropriate Time available to add value Value determined by the recipient

30 Delivering the vision Understand the wins for smaller operators What is in it for them? Understand the wins for LTAs and PTEs Understand their community objectives Let the private sector do what it does best Public sector intervenes only when needed Foster a variety of business and service models To meet differing customer requirements and values To accommodate agency services Leverage existing investments Allow the open use of the Online Editing software Think and act in partnership

31 Private sector role TransXChange 2.1-compliant licensed software Utilising NaPTAN 2.1 data where appropriate Download Web service Effective commercial models for usage Standard licensed software Agent licensed software As an on-demand application service Subscription-based Or pay as you use Take on the challenge And the opportunity to innovate Invest to succeed

32 Thank you Questions and discussion For further information please contact: