2017 Rates Subject to Minor Changes, Up to 2.5% (NSSI Rates Similar)

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2 Dear client, I want to take this opportunity early on in your research to thank you for your interest in our services. To those of you who have ordered with The Northern Shopper before, we thank you for your continued support for what we are trying to achieve: greater quality and availability of consumables in Nunavut at fair prices. As you may know, The Northern Shopper ships fresh food and merchandise year-round to the Qikiqtaaluk Region of Nunavut - with the support of First Air, Nutrition North Canada, and many suppliers and retailers in the Ottawa area. If you want to get to know first hand how we treat our clients and their products, please give our Air Cargo Services a try any day of the year. Thank you again for your trust and support. We think it speaks volumes about what we do, and how we do it. Patrick Watson Sealift Division, Northern Shopper

3 2017 Rates Subject to Minor Changes, Up to 2.5% (NSSI Rates Similar)

4 Important Dates (Just an estimate Exact Dates will be Known this summer) Community Order By Due on Dock Arrival in Community Arctic Bay June 15th July 15th August 30th Arviat May 2nd or August 1st June 2nd or Sept 2nd July 15th or October 15th Baker Lake May 2 or June 15 June 2 or July 15 July 15 or August 30 Bathhurst Inlet June 15th July 15th August 30th Cambridge Bay June 15th July 15th August 30th Cape Dorset May 2nd or August 1st June 2nd or Sept 2nd July 15th or October 15th Chesterfield Inlet May 2nd or August 1st June 2nd or Sept 2nd July 15th or October 15th Clyde River June 15th July 15th August 30th Coral Harbour May 2nd or August 1st June 2nd or Sept 2nd July 15th or October 15th Eureka June 15th July 15th August 30th Gjoa Haven June 15th July 15th August 30th Grise Fjord June 15th July 15th August 30th Hall Beach June 15th July 15th August 30th Igloolik June 15th July 15th August 30th May 2 or June 15 or June 2 or July 15 or Sept July 15 or August 30 or Iqaluit August 1 2 October 2 Kimmirut May 2nd or August 1st June 2nd or Sept 2nd July 15th or October 15th Kugluktuk June 15th July 15th August 30th Nanisivik June 15th July 15th August 30th Naujaat June 15th July 15th August 30th Pangnirtung May 2nd or August 1st June 2nd or Sept 2nd July 15th or October 15th

5 Pond Inlet June 15th July 15th August 30th Qikiqtarjuaq June 15th July 15th August 30th Rankin Inlet May 2nd or August 1st June 2nd or Sept 2nd July 15th or October 15th Resolute Bay June 15th July 15th August 30th Sanikiluaq May 2nd or August 1st June 2nd or Sept 2nd July 15th or October 15th Taloyoak June 15th July 15th August 30th Umingmaktok June 15th July 15th August 30th Whale Cove May 2nd or August 1st June 2nd or Sept 2nd July 15th or October 15th Process ***Read this contract thoroughly*** Contact us at with questions 1 Review, sign, and submit contract to info@thenorthernshopper.com 2 We are only taking 100 Personal Contracts this year, so don t dilly dally! 3 Download our Costco Order Guide to get your planning started. Some big ticket items take 4 8 weeks to ship leave us enough time to get them on the boat. That means that if you want to make the First Boat, you should already have started ordering big ticket items by March We have wholesale organics catalogues, special pricing from some retailers for furniture, special pricing with thebrick.com for appliances and furniture, special pricing on autoparts, and more. It may save to let us do the sourcing.

6 Process, Continued 5 We will send you an official Request for Deposit which is the total estimated value of your order. The order may be more or less and we will prepare a residual invoice or refund as required. Payment of the deposit finalizes the contract and we begin the process of filling the order. 6 We will book your space on the ship normally NEAS but also NSSI if requested. The Maritime Shipper will send you a contract which you will sign and forward back to NEAS and Northern Shopper. 7 We will prepare your order based on your order guide and special notes, and package your goods in such a way that they will be fully protected for their journey to you. 8 We will prepare a crate to fit the size of your order, label it and deliver to the shipping company for furtherance to your community s beach. 9 We will prepare the final invoice or refund, and provide full support until you have received your sealift and are satisfied with the condition of your order. Normal Rates and Fees Shopping Fee A percentage based fee is used to create a high degree of predictability with your overall costs. It is designed to reflect the average time and resources used to fill your order. Total Product Cost Fee Rate Fee Actual Minimum $129 $129 Up to $1, % ($129 to $251.40) $1,501 - $2, % ($ to $385.14) $2,501 - $4, % ($ to $539.59) Over $4, % ($ Plus) Admin Fee* 2.5% ($21.65 to $ Plus) *Clients can pay by E-Transfer to avoid Admin Fee

7 Less Common Charges Type Rate Description Repack $2.25 Per New Box, for loose or poorly packed items, like glass bottles Pickup A $39 + $0.69/KM Per normal pickup that the client purchases with their money Pickup B $79 + $0.69/KM Per pallet or large object* the client purchases with their money Pickup C Custom Special Orders that should be priced based on unique conditions Receive A $3 To receive single small boxes from online retailers Storage A $1 To store each box received, beyond 1 month Receive B $29 To receive each pallet or large object, but not manifest** Receive B Custom** Special Orders that should be priced based on unique conditions Storage B $39/Month To store each pallet or large object* received, beyond 1 month **Manifest A $49 To inspect/inventory Client online orders, per pallet (ex. Walmart) *Large Object Example: Couch Set, Fridge, Mattress, Snow Blower, etc. Crating High quality crate with a nearly 100% success rate for safe transport of your goods. Guaranteed. Type Rate Description Standard $269 Per 48x48x52 (2.02M3) Crate, Delivered to NEAS or NSSI, 7/16 OSB walls, ¾ PLY Top and Bottom, Staples and Screws, 3MIL Moisture Barrier Custom $154 Per 36x36x36 (1.0M3) Crate, Delivered to NEAS or NSSI 7/16 OSB walls, ¾ PLY Top and Bottom, Staples and Screws, 3MIL or 6MIL Moisture Barrier Standard XL $499 Per 48x52x84 (3.37M3) Crate, Delivered to NEAS or NSSI 7/16 OSB walls, ¾ PLY Top and Bottom, Staples and Screws, 3MIL or 6MIL Moisture Barrier Custom + $175 Per 36x36x36 (1.0M3) Crate, Delivered to NEAS or NSSI, 1/2 PLY walls ¾ PLY Top and Bottom, Screws ONLY, 3MIL or 6MIL Moisture Barrier NEW** See Next Page for a New Kind of Sealift Experience!

8 NEW!! NORSHCUBE Save up to 13% $529* An economical, all inclusive, environmentally minimalistic approach to Sealift in Iqaluit. Your order will be packed into a reusable, ultra-strong Plastic/Cardboard Cube with 92% of the internal capacity of our standard 48x48x52 crate. Deposited into a Northern Shopper Sea Container, shipped to Iqaluit and delivered to your home by one of our service partners. *Iqaluit only. When you are done unloading your NORSHCUBE, return it to First Air Cargo for return to Northern Shopper. Because this is the first year, this product is available only with enough interest in the NORSHCUBE Service. Otherwise all NORSHCUBEs will be converted to traditional crates. *A NORSHCUBE requires a refundable deposit of $ *Savings are based on traditional sealift costs

9 CONTACT INFORMATION FULL NAME DESTINATION ADDRESS BEST PHONE # HOUSE# AND PO# POSTAL CODE (COMMUNITY) Please let us know if you are interested in participating in the NORSHCUBE Iqaluit Program: YES OR NO MARITIME TRANSPORT INFORMATION FOR DESTINATIONS WITH MULTIPLE SAILINGS, ON WHICH SAILING DO YOU WANT YOUR GOODS TRANSPORTED? 1 ST 2 ND 3 RD PLEASE LOOK AT THE IMPORTANT DATES ON PAGE 4 AND 5 TO MAKE THE ABOVE SELECTION ALREADY BOOKED YOUR SPACE WITH NEAS? IF YES, WHAT IS THE BOOKING #? DON T WORRY WE USUALLY DO THIS FOR OUR CLIENTS! PURCHASING CARGO INSURANCE FROM NEAS? WE RECOMMEND IT! YES NO (CIRCLE) WHO DO YOU WANT TO DELIVER YOUR GOODS FROM BEACH TO HOME? **THIS SERVICE IS COVERED WITH THE NORSHCUBE** OPTIONS: NEAS, RL HANSON, C&K SERVICES, OTHER ESSENTIAL NOTE: CUT OFF DATE FOR NORTHERN SHOPPER SEALIFT CONTRACTS IS 14 BUSINESS DAYS BEFORE THE ABSOLUTE CARGO CUT-OFF DATE POSTED BY NEAS (OR NSSI). DEPENDING ON NORTHERN SHOPPER BOOKING VOLUMES, WE MAY STOP ACCEPTING NEW CONTRACTS AT ANY TIME.

10 CREDIT CARD INFORMATION WE ACCEPT VISA, MASTERCARD, E-TRANSFER AND IN SPECIAL CASES, CHEQUE OR AMERICAN EXPRESS (1.5% SURCHARGE ON AMEX). NAME ON CARD CARD NUMBER EXPIRY (MM/YY) CCD A VALID CREDIT CARD IS REQUIRED FOR CONTRACTS. IF YOU DO NOT HAVE A CREDIT CARD, OR PREFER TO PROVIDE YOUR CREDIT CARD OVER THE PHONE, PLEASE CONTACT STACI MCCULLOUGH AT TO ARRANGE YOUR PAYMENT PROFILE. CONTRACTS ARE NOT COMPLETE UNTIL THE PAYMENT PROFILE IS COMPLETE.

11 DESCRIPTION OF YOUR ORDER Please provide a brief description of the things you will be ordering, whether it is for business or personal use, how large you imagine the order will be (how many 4 ft x 4ft x 4ft cubes it may fill) YOU MUST MAKE ALL SPECIAL REQUESTS FOR YOUR SEALIFT IN WRITING. IF YOU REQUEST CHANGES TO YOUR ORDER AFTER THE ORDER HAS BEEN STARTED, THERE IS A CHANCE THAT THE CHANGE WILL NOT BE IMPLIMENTED IN TIME OR THAT OTHER SERVICE CHARGES MAY APPLY. OUR SHIPPING ADDRESS PLEASE FORWARD ALL YOUR ONLINE PURCHASES TO OUR SECURE WAREHOUSE. IF YOU ARE IN OTTAWA TO SHOP, YOU MAY ALSO SET UP AN APPOINMENT WITH OUR GROUP TO HAND- DELIVER YOUR GOODS. ADDRESS YOUR NAME (C/O NORTHERN SHOPPER) 10 RIDEAU HEIGHTS DRIVE OTTAWA, ON, K2E 7A6 PLEASE TELL US ABOUT ANY DELIVERIES YOU HAVE ORGANIZED SO WE CAN ARRANGE FOR THE STAFF AND SPACE TO ACCOMMODATE YOUR SHIPMENTS. NORMAL RECEIVING HOURS ARE 9 AM TO 4 PM MONDAY TO FRIDAY, EXCLUDING HOLIDAYS WE ARE JUST NORTH OF THE HUNT CLUB / PRINCE OF WALES INTERSECTION

12 SPECIAL NOTES REGARDING CARGO 1 THE NORTHERN SHOPPER CAN AQUIRE ANY LEGAL PRODUCT FOR YOU. THIS INCLUDES ALCOHOL. PLEASE GET A PERMIT FROM THE ALCOHOL AUTHORITY Iqaluit: Cambridge Bay: Rankin Inlet: Parnaivik Building 924 Cambridge Bay Enterprises Siniktarvik Building P: P: P: F: F: F: AS A REGISTERED SHIPPER WITH TRANSPORT CANADA, WE HAVE A RIGHT TO, AND DO PERFORM SPOT CHECKS ON INCOMING PACKAGES IN ORDER TO MAINTAIN THE INTREGRITY OF OUR SUPPLY CHAIN. 2 SOME PRODUCTS ARE NOT AVAILABLE IN THE ONTARIO/ QUEBEC MARKET. AS REGISTERED IMPORTERS OF U.S. PRODUCTS, WE CAN SOURCE AND IMPORT HARD-TO-FIND PRODUCTS FROM THE U.S. WE WILL INFORM YOU OF THIS OPTION AND THE RELATED COSTS IF WE CANNOT FIND SOMETHING YOU ARE LOOKING FOR IN CANADA. 3 ALL DANGEROUS GOODS MUST BE REMOVED FROM YOUR GENERAL SEALIFT ORDER AND PACKAGED SEPERATELY BY DANGEROUS GOODS SPECIALISTS. THE COST OF CARRIAGE OF DANGEROUS GOODS IS BETTER BY AIR THAN SEA FOR SOME ITEMS OR QUANTITIES THEREOF. IF YOU NEED TO SHIP A DANGEROUS GOOD WE WILL ASSIST YOU IN THIS PROCESS. COMMON DANGEROUS GOODS INCLUDE: FIRE EXTINGUISHERS, PROPANE TANKS, AMMUNITION, SOME PAINTS AND SOLVENTS, OTHER COMPRESSED GASES, WET BATTERIES 4 ONCE WE DELIVER YOUR CARGO TO NEAS OR NSSI, IT BECOMES THE RESPONSIBILITY OF THOSE COMPANIES TO PROTECT AND CARE FOR IT. IF THERE IS DAMAGE, WE ARE PLEASED TO ASSIST IN THE PROCESS OF FILING A CLAIM, BUT PLEASE TAKE RESPONSIBILITY FOR THE PROCESS AND DIRECT YOUR CONCERNS TO THE PROPER PARTY. SPECIAL NOTES REGARDING ONLINE SHOPPING AND RECIEVING 7 ITEMS BEING SHIPPED BY THE CLIENT MUST REACH OUR FACILITY WITH ENOUGH TIME TO ADD TO YOUR ORDER. KEEP IN MIND THE CUT-OFF DATES OUTLINED IN YOUR CONTRACT. IF THE TIMING WILL BE TIGHT, PLEASE CONTACT US SO WE KNOW TO EXPECT A LATE DELIVERY OR SO WE CAN SUGGEST AN ALTERNATIVE TO ONLINE PURCHASING. 8 IF YOUR ONLINE PURCHASES ARRIVE AT OUR FACILITY TOO LATE, WE WILL HOLD THEM FOR A FEE UNTIL WE CAN GET THEM TO YOU WE HAVE EXCELLENT SHIPPING RATES BY AIR AND WILL LIKELY SUGGEST GOING THIS ROUTE INSTEAD OF PAYING A STORAGE FEE.

13 CONTRACT SEAL I AGREE TO THE TERMS SET OUT IN THIS CONTRACT AND WOULD LIKE THE NORTHERN SHOPPER TO COORDINATE MY 2017 SEALIFT AS DESCRIBED. I WILL PROVIDE CLEAR WRITTEN INSTRUCTIONS TO NORTHERN SHOPPER FOR ALL MATTERS REGARDING MY SEALIFT. CLIENT SIGNATURE DATE INFO@THENORTHERNSHOPPER.COM / 1(855)613-SHOP / F: 1(855) / L: (613)