Emergency appeal: Operation Update Mozambique: Floods

Size: px
Start display at page:

Download "Emergency appeal: Operation Update Mozambique: Floods"

Transcription

1 Emergency appeal: Operation Update Mozambique: Floods Emergency appeal n MDRMZ010 GLIDE n FL MOZ 6-month summary update 15 October, 2013 Period covered by this update: 21 March 2013 to 14 October, This update represents a six-month summary of the operation. Appeal target (current): CHF 1,466,456 <click here to view the interim financial report > Appeal coverage: 75% <click here for updated donor response report, or here for contact details> Appeal history: A Preliminary Emergency Appeal was launched on 1 February for CHF 662,337 in cash, kind, or services to support the Mozambique Red Cross Society (CVM) to assist 15,000 beneficiaries over 6 months Veronica, a Mozambique Red Cross (CVM) volunteer, treats water to prevent outbreaks of cholera in the camps. Photo: IFRC Disaster Relief Emergency Fund (DREF): CHF 300,000 was initially allocated from the Federation s DREF to support CVM in its initial rapid response. Update No. 1 was issued on 19 February highlighting the findings of an assessment done by a field assessment coordination team (FACT) and two emergency response units (ERUs). The Emergency Appeal was launched on 1 March 2013 for CHF 2,044,428 in cash, kind, or services to support CVM to assist 5,700 families (28,500 people) over six months. The operation is currently scheduled to be completed by the end of August, Update No. 2 was issued on 21 March, Update No. 3 sought to extend the operational timeframe by six weeks, to 15 October 2013, in order to finalise the prepositioning of emergency NFIs and to take into account final reporting. This extension was accommodated within the existing budget of the Appeal. This 6-month update seeks a further six weeks extension of the operation up to 30 November, This extension is due to protracted delays in securing official customs clearance of a quantity of nonfood items, which has unfortunately impacted the final component of the operation the prepositioning of these goods within Mozambique. A Final Report will be made within 3 months of the end date, by 28 February, 2014.

2 2 Summary: The heaviest flooding in over a decade to hit southern Mozambique affected over 240,000 people and destroyed towns and livelihoods. The hardest hit area was Gaza Province, where some 176,000 people were displaced. People were relocated to temporary accommodation camps across the region, where shelter and sanitation conditions were inadequate. Since the launch of this Emergency Appeal, work has been progressing as planned. A full distribution table up to 14 October can be found under the progress against outcomes section, below. During the emergency phase, there was a series of items that were procured locally such as bathing and laundry soap as well as ORS, which allowed a speedy distribution of these items to the affected people. However, overall logistics in this operation has been a frustrating challenge: after the downgrade of the alert level by the Government of Mozambique, the usual time for clearance of imported goods of two-three days has been drawn out for weeks, with no movement despite repeated requests from both CVM and SARO for the Government of Mozambique to hasten the process. The delay in CVM receiving the internationally procured goods has obviously impacted on achieving the final, yet vital, component of this overall operation. The time it has taken to distribute some NFIs in some cases, it has taken up to four months after the emergency had been declared. It is for these reasons that this update is seeking a further six-weeks extension to the operational timeframe. Without this extension, there is no guarantee that the imported goods will reach their final warehouse destination. IFRC closed its Maputo office in mid-september 2014, in anticipation of CVM organising the final distribution of imported goods. In the absence of IFRC country-based representation, CVM is liaising with government authorities to expedite the customs clearance process. Since issuing Update No 3, a shelter cluster coordinator has been recruited in a joint CVM-IFRC process. Her duties as the focal point for this cluster amongst humanitarian partners in Mozambique has commenced. On behalf of CVM, IFRC would like to thank all donors who have supported this emergency appeal. Contributions were received from a large number partners, including the American Red Cross, the Canadian Red Cross Society (from Canadian Government), Danish Red Cross, European Commission DG ECHO, Japanese Red Cross Society, the Red Cross of Monaco, Swedish Red Cross and the Red Cross Society of China (Hong Kong branch), as well as from VERF/WHO Voluntary Emergency Relief and in-kind donations by French Red Cross (non-food items and RDRT support). The FACT team was supported by Australian Red Cross, British Red Cross, Danish Red Cross, Finnish Red Cross, French Red Cross, German Red Cross, Netherlands Red Cross and Spanish Red Cross. The Mass Sanitation Module (MSM20) was provided by British Red Cross with the support of Swedish Red Cross, and the Community Health Module (CHM) was contributed by the Canadian Red Cross Society. Human resources from the logistics and relief ERU pools were provided by the French Red Cross and Spanish Red Cross. The situation Data released on 19 April by Mozambique s National Institute for Disaster Management (INGC) indicated that the rains had affected 420,000 people (84,000 households) throughout the country, including a death toll of 119. The worst hit area was Gaza Province, where 175,693 people (35,138 households) were displaced. In mid-january, the Government of Mozambique declared an institutional Red Alert for the south and centre of the country which authorized the INGC (Disaster Management Unit) to respond and coordinate all local humanitarian activities. As long as the institutional Red Alert was maintained, the displaced population was not authorized to return to their home towns. However, in spite of the alert, more and more people were returning from the camps to their homes, although public services were not fully restored. The Chokwe provincial administration was also relocated to the Chiaquelane camp and returned to Chokwe once the town was cleaned up and the red alert lifted. On 15 March, the INGC reported that of a total of 178,654 people sheltered in camps, as many as 140,639 were in Chiaquelane. However, the numbers fluctuated constantly. Although the official numbers were

3 3 considerably higher, it was estimated by agencies, that by mid-march no more than 5,000 families were living more permanently in the Chiaquelane camp. Most of those remaining were women and children, left behind to secure shelter, food and belongings while the men returned to Chokwe to assess damages and prepare for return. During the initial stages of the disaster, information on actual numbers of people affected, displaced and those that needed assistance was particularly difficult to collect and verify as no systematic assessments or registration was conducted other than information collected by individual agencies. After the initial response to the emergency, the GoM s INGC rectified this problem and provided numbers on a regular basis. The cumulative impact of successive floods, tropical storms and cyclones has increased the long-term vulnerability of the affected population and has exhausted their coping mechanisms. Most of the affected people, especially in rural areas, were already suffering from extreme poverty and deprivation before this year s disaster. The situation of Chokwe city and surrounding (affected) areas is now back to normal. With the support of and distributions by different agencies, including the IFRC, the people have managed to repair their houses and re-establish some minimum conditions of shelter. The Government has offered and provided plots for resettlement for the affected families. According to INGC, out of a total of 8,790 planned plots, 1,940 plots have been demarcated with 926 families being resettled, including 403 families in the district of Chokwe. The rainy season for 2013 ended in April-May 2013, and activities started to focus on plans and preparations for possible events in 2014, including capacity building of the communities and volunteers and crucially, the prepositioning of stock. Coordination and partnerships From the onset of the operation, CVM used its volunteers to support all humanitarian agencies in the distribution of food items and NFIs. The volunteers themselves victims of the floods are already back to their places of origin and getting back to a normal life. Partner National Societies with representatives in-country include the Belgium Red Cross, the Danish Red Cross, the German Red Cross and the Spanish Red Cross. They have all worked in collaboration with CVM. IFRC and other National Societies not present in country also supported various CVM programmes, including the IFRC s Zambezi River Basin Initiative. IFRC s office in Mozambique was closed on 14 September, with monitoring of the situation in Mozambique reverting to IFRC s Southern Africa Regional Office in Botswana. An extension of a further six weeks, taking the end date of the operation to 30 November, will provide sufficient time to seek customs clearance and transport the NFIs to the identified locations. This will be done in the absence of an in-country manager, but with support on logistics and finances provided to CVM from the Zimbabwe Country Office of the Federation. Red Cross and Red Crescent action Soon after the disaster struck, CVM activated their Local Disaster Management Committees in the affected areas, carried out rapid assessments and disseminated early warning information for the population in risk areas. The CVM was the first to respond to the emergency due to the good relations with the government authorities. It was the CVM who set up the first tents in Chiaquelane camp and the one to set up a water trucking distribution system to accommodate the needs of the displaced population in the first days of the emergency. This was done thanks to the prepositioned materials that were in Mozambique and available in the warehouses of the CVM. The length of time that the displaced population spent in the transitional camps was short. As soon as the waters had receded and there was no information on the next rains, the population started going back to their places of origin to start the process of cleaning and rehabilitating their homes. Initially, families went

4 4 back to the camps only to sleep, but as the situation improved they only visited the camps during the day to receive the goods that were being distributed. This was happening even while the Red and Orange alerts were in place. This led to the Government deciding to stop the distributions in the camps once the emergency alert was cancelled. After this, the IFRC teams remaining in the field focused on the activities that the RDRT and CVM ERUs had developed in Chokwe city and surroundings for the returned population. The MSM 20 supported this activity during the last days of their mission. Progress towards outcomes This intervention has supported 5,700 of the most vulnerable families (28,500 people) affected by the disaster to recover and improve their pre-disaster living conditions in Gaza Province. The main focus of the operation was to provide families with NFIs, emergency shelter materials, health and water sanitation. Health activities and health and hygiene promotion sessions reached a greater number of people, as people indirectly benefited at the accommodation camps and, once these were closed, in their places of origin. Mosquito nets were purchased to pre-position for the next emergency as the disaster prone areas are endemic to malaria and the distribution of mosquito nets will be a priority for the next operation. The initial focus was on the displaced population in the Chiaquelane camp and on neighbouring host communities from Chokwe city and in the city of Chokwe. However, CVM shifted its focus to the communities to which the people were returning as the waters receded. From the commencement of the operation, CVM was quick to distribute NFIs from IFRC stocks that had been purchased and pre-positioned in CVM warehouses during the non-emergency season. CVM was the first organization to set up tents at Chiaquelane camp. By drawing on these stocks, CVM was able to commence a response quickly and cost-effectively to the emergency. As the table below indicates, under this operation, 3,000 shelter tool kits, 6,000 tarpaulins and 3,000 kitchen sets have been distributed, along with sleeping mats, mattresses and hygiene and sanitation products. A further 445 tarpaulins and 60 shelter tool kits have been pre-positioned to assist 60 families (300 people) in the event of a future emergency. Distribution Table as at 14 October 2013 Action Quantity Concept / NFI Status Use Distribution 6, Tarpaulins 4x6 Shelter Distribution 3, Tool kits Shelter Distribution 3, Kitchen sets Relief Distribution 1, Sleeping mats Relief Distribution 1, Mattresses Relief Distribution 10, Bathing soap Hygiene kit Distribution 3, Laundry soap Hygiene kit Distribution 1, Certeza (chlorine) Hygiene kit Distribution Distribution Distribution Distribution Distribution Distribution Shovel, round point with Y handle, approx 1m Hoe, large type, with medium handle Broom, scrubbing brush, 30 cm block, with 1.20m handle Metal bucket, litres, with handle Wheelbarrow, approx 40 litres, with solid rubber wheel Machette, approx length 500mm, with wooden handle Shelter Shelter Hygiene kit Hygiene kit Relief Relief

5 5 Distribution Distribution Distribution T-shirts with CVM logos, medium and large sizes T-shirts with ECHO and CVM logos, medium and large sizes Pairs of wellington boots, various sizes Visibility Visibility Distribution Umbrella, long handle Relief Distribution 10, ORS Health Distribution Wheelbarrow, approx 40 litres, with solid rubber wheel Distribution 1, Steel rake with wooden handle Relief Distribution 1, Bucket 20l, plastic with metal handle Relief Distribution Canhiço (cover of latrines) Latrine Distribution Wooden poles (for the latrine construction) Relief Relief Latrine Distribution 1, Laca laca (for latrine construction) Latrine Distribution San Plas - cement table (for latrine construction) Latrine Distribution cm nails Shelter Prepositioning 8, Tarpaulins 4x6 445 prepositioned, balance awaiting clearance Shelter Prepositioning 4, Prepositioning 3, Prepositioning 5, Prepositioning Prepositioning 2, Prepositioning 2.00 Tool kits Kitchen sets Mosquito nets Tents Sleeping mats Basic IEHK kits (First aid and community health) 60 prepositioned, balance awaiting clearance At Maputo Port awaiting clearance At Maputo Port awaiting clearance At Maputo Port awaiting clearance At Maputo Port awaiting clearance At Maputo Port awaiting clearance Shelter Relief Relief Shelter Relief Health With a significant quantity of NFIs at Maputo Port awaiting clearance, an extension to this operation to the end of November would ensure that the stock is transported and positioned in keeping with the plans that are in place. All costs associated with the logistics of moving the stock to the identified sites have been accommodated within the existing budget. The remaining items for pre-positioning, indicated in the table as being at the port awaiting clearance, will be in place within the next six weeks. Capacity Building: The capacity of the National Society has been strengthened, notably through empowering and enhancing the volunteers, and district and provincial staff members. Each of these groups received some form of training and refresher courses for the volunteers (34 in total, 20 new and 14 refresher), the training of another 40 volunteers in shelter, relief and distributions and the training of another 13, including provincial technicians on how to manage, organise, coordinate and report a distribution. In addition, another training to the provincial and district technicians was given on shelter, relief and displaced camp management. Besides the training and after verifying the appropriateness of the prepositioning of stocks for a rapid and efficient response, the amount of prepositioned stock will have been significantly increased, which enables a rapid response to the next emergency. Shelter, settlement and non-food items Outcome: 3,000 of affected households in Gaza District have safe and adequate shelter and settlement solutions through the provision of locally appropriate materials and tools, and guidance on improved building techniques

6 6 Outputs (expected results) Shelter assistance is provided to the flood affected target population Essential Household Items (EHI) are provided to the flood affected target population Flood affected families are able to restore their flood damaged homes and community spaces Activities planned Develop baseline assessment Identify 20 volunteers and staff to support operation and provide CVM/INGC volunteers with training on needs assessment Procure and transport shelter materials to the site Distribute two tarpaulins and one shelter tool kits to 3000 families In parallel of the distribution, undertake sensitization session on the use of shelter kit and setting up shelter Technical assistance in the setting up and maintenance of emergency shelter Prepositioning of two tarpaulins, one shelter tool kit, one kitchen set and two blankets for 1,500 affected families in the Zambezia province Support CVM distribution plan design according to coordination mechanisms Design detailed beneficiary identification and targeting strategy Provide 20 CVM volunteer/local staff with training/refresher course Distribute NFIs to 3,000 families each family will receive one kitchen set as per SPHERE standards Report on distributions and adjust distribution plan if necessary Monitor the use of distributed items Community will be organized in groups of 20, which is the average block in an urban neighbourhood Cleaning kits (including a bucket, a wheelbarrow and a rake) will be distributed for cleaning mud and debris from houses to 100 bairros - a total of 1,000 buckets, 1,000 rakes and 300 wheelbarrows. Awareness campaigns on the promotion of communal hygiene 3,000 families were provided with shelter assistance tool kits to restore/improve their houses to safe shelter conditions. 500 shelter kits were also purchased under this Appeal and will be pre-positioned to be better prepared for future disasters. Traditionally urban communities in Chowke are organized in groups of 20 households, called bairros. A total of 100 of these bairros received clean-up kits to improve communal and housing conditions. The tool kits are designed to enable the restoration of houses and livelihoods. CVM has the capacity to get involved in build-back-better activities, which will enhance CVM skills in future operations and also in on-going bilateral work with Partner National Societies and UN-Habitat. Outcome: Within 6 months the basic living conditions of 5,700 of the most vulnerable affected families have been restored to pre-emergency conditions while strengthening household and community resilience Outputs (expected results) Target population is provided with rapid medical management of injuries and diseases Activities planned First Aid support maintained by 20 CVM volunteers in the MoH health structures Support of the CVM health posts with first aid material (incl. ORS) and assist with referral cases Support the on-going health activities such as first aid and replenish kits with materials such as ORS distributed for diarrhoea cases) There are 2 ambulances working as referral vehicles to take the emergencies from Chiaquelane and Chokwe to the closest quality, non-damaged health facility. Community-based disease Refresher training 100 volunteers on EVC in coordination with prevention and health MoH and District Health Offices promotion is provided to the flood affected target population Daily sensitization activities in Chiaquelane transition camp and Chokwe city Epidemiological surveys, Outreach community activities are maintained in Chiaquelane

7 7 prevention and control measures are carried out Vulnerable groups (HIV/AIDS; children, pregnant woman, children) are identified and targeted for support with essential health management measures Recovery health activities assist families to transition back to their communities camp, Chokwe city and area Epidemiological surveillance, including nutritional situation Sensitization awareness by the CVM volunteers and follow up on vulnerable (women, children, elderly and HIV/AIDS and Gender Based Violence) cases Distribution of 1 torch/household to 2,000 women, who are single headed of households Sex and Gender Based Violence (SGBV) Assessment is performed and followed in the affected areas Assessment on the viability and implementation of safe spaces within the camp for vulnerable groups, emphasising on women and children Health promotion programmes continue in the most affected areas. CVM public health activities will continue in Gaza district in coordination with the MoH The scope of the health and hygiene promotion sessions conducted reached beyond the returned population as it was important that the whole population be aware of preventive and treatment measures, especially in cholera and malaria-prone areas. The response capacity of CVM has been augmented by providing a refresher course to community-based volunteers in information, education and communications (IEC). As part of CVM activities, volunteers visited the affected peoples home and provided treatment of the most prevalent diseases, such as diarrhoea. ORS sachets were a component contained in the first aid kit. In order to be able to provide a rapid initial response to the increase in diarrhoea cases, a quantity of ORS was also transferred to the Ministry of Health. Water, sanitation, and hygiene promotion Outcome: Immediate reduction in risk of WASH-related diseases for 5,700 families in the peri-urban areas of Chokwe Municipality, additional selected localities, and Transit Camps in the Gaza areas Outputs (expected results) Activities planned Improved daily access to safely treated, handled and stored Procure and distribute Certeza water treatment product to most vulnerable in Chokwe and Chiaquelane. drinking water by 15,000 Training to households receiving Certeza on correct use and safe people (3,000 families) in handling and storage of drinking water Chokwe, Chiaquelane and Appraise water distribution system in Chokwe, Chiaquelane and other selected camps targeted provide advice/ feed-back to actors responsible and WASH cluster for drinking water quality Training to households receiving Certeza on correct use and safe intervention handling and storage of drinking water Adequate sanitation services On-going WatSan assessment in areas affected by flooding within provided to the target an integrated relief approach population which meet Identification of public spaces most in need of environmental SPHERE standards in terms of sanitation action in Chokwe quantity and quality Identification and preparation of liquid and solid waste dump sites in Chokwe Construction of 50 plastic latrines in Chiaquelane for 3 4 months Train 30 volunteers on environmental sanitation campaign for Chokwe and Chiaquelane Mass emergency environmental sanitation/ clean-up action at Chokwe community/ bairro level Emergency sanitation action such as solid waste disposal, waste management, hygiene information and education at selected public spaces (Heath Facilities, schools, etc.) in Chokwe Hygiene promotion activities Design rapid hygiene promotion campaign and materials provided to 20,000 people in Chokwe and selected camps, Develop (print, reproduce etc.) hygiene materials and distribute to sites and volunteers meeting SPHERE standards in Organise rapid community-level hygiene promotion session using terms of identification and use hygiene promotion methods that are appropriate to the initial stage

8 8 of hygiene promotion methodologies appropriate to the context Distribution and correct use of Sanitation and Hygiene-related goods (NFIs), meeting SPHERE standards by 15,000 flood affected people Training of Volunteers on WatSan/HP programming related topics, including reporting/ monitoring and accountability, household water treatment, and how to correctly use hygiene-related goods of an emergency situation Undertaking social mobilization in the camps for operations and maintenance (O&M) of sanitation facilities (latrines, hand washing, bathing and laundering) Adapt the rapid hygiene promotion towards more in-depth mass campaign appropriate to the stabilization stage, possibly including in-depth assessment of hygiene situation, developing mass communication plan. Activities as radio shows, drama, cinema, mobile phone, or others to be considered for the campaign On-going monitoring of hygiene activities Procure and distribute hygiene and water related NFIs to selected beneficiaries 15,000 received essential hygiene items including 450g soap (laundry and bathing), one 10-20ltr bucket and one 15- ltr jerry can 6000 women receive menstrual materials On-going monitoring of the use of NFIs Design, training and implementation of monitoring and reporting system Train 50 volunteers on environmental sanitation campaign topics (e.g. excreta disposal, vector control) Volunteers train 3,000 households in improving their sanitation and hygiene situation, and the use of distributed items Refresher training of volunteers on PHAST and other hygiene promotion methodologies including basic accountability mechanisms Workshop on identifying WatSan/HP priorities in emergency and (early) recovery, with Volunteers and CVM Dissemination of key hygiene promotion messages and building capacity at the community level by training community-based volunteers rehabilitating water sources and training water committees, and the construction and distribution of latrine slabs for 50 (temporary) latrines was done in the Chiaquelane camp to last 3-4 months. The Mass Sanitation Module ERU (MSM-20), supported by the British (and Swedish Red Cross) was deployed to the Chiaquelane accommodation camp where 120 latrines were established and the users trained in the maintenance of these facilities. Other WatSan teams focused on Chokwe city and surroundings to clean boreholes and wells, in particular on vector control, waste management and sanitation, and hygiene promotion before and while families returned to their homes. The MSM-20 has the capacity to reach at least 20,000 people to provide basic sanitation facilities (latrines, vector control and solid waste disposal) and to initiate hygiene promotion programmes. Hygiene promotion is central as a strategy for promoting effective development and use of facilities and for maximising health benefits. Hygiene promotion activities include assessment, community mobilisation, hygiene information, education and communication targeted at promoting hygiene practices at the community and household levels, in addition to operation and maintenance of hygiene facilities. The Community Health Module ERU (CHM) supported by the Canadian Red Cross started up in Chokwe city where malaria was on the increase. It also supported the CVM Gaza Branch in epidemics control, awareness building and community mobilization. Logistics Outcome: Ensure appropriate logistics for IFRC/CVM Mozambique Floods response for the duration of 6 months Outputs (expected results) The coordinated mobilization of relief goods; coordinated reception of all incoming goods; coordinated warehousing, and coordinated and efficient Activities planned Conduct rapid emergency needs and capacity assessments. Develop beneficiary targeting strategy and registration system to deliver intended assistance. Undertake local tendering Source through RLU/HLS international procurement of items

9 9 dispatch of goods to the final distribution points. The IFRC will also work with the CVM to support and build logistics capacity through training, workshops, and support to the logistics function. according to the mobilisation table that cannot be procured locally Clear customs and undertake goods received procedures Distribute relief supplies and control supply movements from point of dispatch to end user. Monitor and evaluate the relief activities and provide reporting on relief distributions. Develop an exit strategy. As mentioned in the summary, logistics has been a challenge since the emergency has been downgraded by the Government, which has impacted on the delivery time. The operation is doing its best to address these challenges through this further extension. Communications Advocacy and Public information Outcome: Communication on the operation from affected communities through to the International community will be enhanced by a strategic beneficiary communication strategy and a broader external communications strategy Outputs (expected results) Working through the CVM and in close consultation with operational and technical counterparts, those impacted by this emergency receive timely, accurate information on this disaster and services available to support their relief and recovery The profile and position of the CVM and the IFRC are enhanced, leading to increased availability of funds and other resources to support this and future emergency operations. Activities planned Key beneficiary audiences and their common sources of information are identified. Those sources of information are prioritized and provided with details on relief and recovery resources, qualification criteria, and other essential information to benefit vulnerable individuals. The inputs of beneficiaries are sought and incorporated into the planning and implementation process of this operation. Special focus is given to identifying and communicating with potentially marginalized groups through methods that ensure their dignity. News releases, fact sheets, video, photographs and qualified spokespeople are immediately developed and made available to media and key stakeholders. Direct outreach will be coordinated with the CVM and conducted with national and international media. The launch of this Emergency Appeal and other major milestones throughout the operation will be supported with people-centred, community level diverse content, including web-stories, blog entries, video footage and photos with extended captions, will be posted to ifrc.org and shared with other global humanitarian web portals and international media Existing and potential donors, National Societies and other partners receive and utilize high quality communications materials and tools they need to raise funds and build awareness for this emergency. The communications and media relations capacity of CVM is increased in advance of the next major disaster to impact their communities. A communications tool-kit will be developed and distributed to key stakeholders that includes draft news releases, opinion pieces linking the operation to Red Cross advocacy priorities (e.g. early warning, emergency health, IDRL), key messages, talking points, reactive lines addressing existing and potential risks to reputation, beneficiary profiles, photos, extended captions and access to video footage for use in the partners domestic markets. Conference calls for global communicators will be held regularly to share updated information and to understand emerging opportunities and needs in the communications arena. CVM staff and IFRC communications focal points will jointly plan and implement IFRC supported field missions to gather information required for the tools listed above.

10 10 The Red Cross Red Crescent, as part of its commitment to work in partnership with the people affected by the floods in Mozambique, intended from the outset to assist a CVM to systematically embed beneficiary communication programming as a crosscutting function within its overall operational approach. The steady flow of timely and accurate information between the field and other major stakeholders supported the operation by increasing the profile, funding and support for CVM and the IFRC. It also was used to advocate the needs of the vulnerable populations. Donors and CVM received information and materials to promote this operation.

11 11 Contact information For further information specifically related to this operation please contact: In Mozambique: Secretary General; Américo José Ubisse, phone , IFRC Regional Representation: Alexander Matheou Regional Representative for Southern Africa; Gaborone; phone: , mob: , fax: : IFRC Africa Zone: Daniel Bolaños, Disaster Management Coordinator for Africa; Nairobi; phone: +254 (0) ; IFRC Geneva: Christine South, Operations Quality Assurance Senior Officer; phone: ; IFRC Regional Logistics Unit (RLU): Rishi Ramrakha, Nairobi: phone , For Performance and Accountability (planning, monitoring, evaluation and reporting): IFRC Africa Zone: Robert Ondrusek, PMER/QA Delegate for Africa; Nairobi; phone: ; How we work All IFRC assistance seeks to adhere to the Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief and the Humanitarian Charter and Minimum Standards in Disaster Response (Sphere) in delivering assistance to the most vulnerable. The IFRC s vision is to inspire, encourage, facilitate and promote at all times all forms of humanitarian activities by National Societies, with a view to preventing and alleviating human suffering, and thereby contributing to the maintenance and promotion of human dignity and peace in the world. The IFRC s work is guided by Strategy 2020 which puts forward three strategic aims: 1. Save lives, protect livelihoods, and strengthen recovery from disaster and crises. 2. Enable healthy and safe living. 3. Promote social inclusion and a culture of non-violence and peace

12 Page 1 of 4 Disaster Response Financial Report MDRMZ010 - Mozambique - Floods Timeframe: 30 Jan 13 to 30 Nov 13 Appeal Launch Date: 30 Jan 13 Ops Update Selected Parameters Reporting Timeframe 2013/1-2013/10 Programme MDRMZ010 Budget Timeframe 2013/1-2013/10 Budget APPROVED Split by funding source Y Project * Subsector: * All figures are in Swiss Francs (CHF) I. Funding Raise humanitarian standards Grow RC/RC services for vulnerable people Strengthen RC/ RC contribution to development Heighten influence and support for RC/RC work Joint working and accountability A. Budget 1,466,456 1,466,456 TOTAL Deferred Income B. Opening Balance Income Cash contributions American Red Cross 46,953 46,953 American Red Cross (from United States - Private Donors*) 46,953 46,953 China Red Cross, Hong Kong branch 8,322 8,322 Danish Red Cross (from Danish Government*) 100, ,000 European Commission - DG ECHO 544, ,975 70,140 Japanese Red Cross Society 41,700 41,700 Red Cross of Monaco 12,200 12,200 Swedish Red Cross 91,856 91,856 The Canadian Red Cross Society (from Canadian Government*) 54,460 54,460 VERF/WHO Voluntary Emergency Relief C1. Cash contributions 947, ,818 70,140 Inkind Goods & Transport French Red Cross 84,232 84,232 C2. Inkind Goods & Transport 84,232 84,232 Other Income DREF Allocations 300, ,000 Programme & Services Support Recover 4,230 4,230 C4. Other Income 304, ,230 C. Total Income = SUM(C1..C4) 1,336,281 1,336,281 70,140 D. Total Funding = B +C 1,336,281 1,336,281 70,140 * Funding source data based on information provided by the donor II. Movement of Funds B. Opening Balance Raise humanitarian standards Grow RC/RC services for vulnerable people Strengthen RC/ RC contribution to development Heighten influence and support for RC/RC work Joint working and accountability C. Income 1,336,281 1,336,281 70,140 E. Expenditure -1,293,933-1,293,933 F. Closing Balance = (B + C + E) 42,347 42,347 70,140 TOTAL Deferred Income Ops Update Prepared on 27/May/2014 International Federation of Red Cross and Red Crescent Societies

13 Page 2 of 4 Disaster Response Financial Report MDRMZ010 - Mozambique - Floods Timeframe: 30 Jan 13 to 30 Nov 13 Appeal Launch Date: 30 Jan 13 Ops Update III. Expenditure Account Groups Budget Raise humanitarian standards Grow RC/RC services for vulnerable people Strengthen RC/ RC contribution to development Expenditure Heighten influence and support for RC/ RC work Joint working and accountability TOTAL Variance A B A - B BUDGET (C) 1,466,456 1,466,456 Relief items, Construction, Supplies Shelter - Relief 258, , ,468-82,468 Shelter - Transitional 43,108 43,108-43,108 Construction Materials 6,594 6,594-6,594 Clothing & Textiles 40,100 86,088 86,088-45,988 Water, Sanitation & Hygiene 164,232 41,813 41, ,419 Medical & First Aid 16,321 3,100 3,100 13,221 Teaching Materials Utensils & Tools 130, , ,235 1,015 Other Supplies & Services 2,818 2,818-2,818 Total Relief items, Construction, Sup 609, , ,223-43,720 Land, vehicles & equipment Computers & Telecom 17,500 1,310 1,310 16,190 Office & Household Equipment 1,000 1,000 Total Land, vehicles & equipment 18,500 1,310 1,310 17,190 Logistics, Transport & Storage Storage 28,250 54,308 54,308-26,058 Distribution & Monitoring 64,520 48,575 48,575 15,945 Transport & Vehicles Costs 77,566 58,608 58,608 18,958 Logistics Services 19,338 19,338-19,338 Total Logistics, Transport & Storage 170, , ,829-10,493 Personnel International Staff 150,750 43,784 43, ,966 National Staff 3,000 11,906 11,906-8,906 National Society Staff 104,079 94,455 94,455 9,624 Volunteers 53,023 13,361 13,361 39,663 Total Personnel 310, , , ,347 Consultants & Professional Fees Consultants 40,950 45,634 45,634-4,684 Professional Fees 3,600 15,859 15,859-12,259 Total Consultants & Professional Fee 44,550 61,493 61,493-16,943 Workshops & Training Workshops & Training 64,619 5,742 5,742 58,876 Total Workshops & Training 64,619 5,742 5,742 58,876 General Expenditure Travel 37,500 60,745 60,745-23,245 Information & Public Relations 21,501 16,381 16,381 5,119 Office Costs 30,686 13,296 13,296 17,391 Communications 17,360 7,768 7,768 9,592 Financial Charges 10,000 12,019 12,019-2,019 Other General Expenses 1,100 5,693 5,693-4,593 Shared Office and Services Costs 40,446 18,965 18,965 21,481 Total General Expenditure 158, , ,868 23,725 Operational Provisions Operational Provisions 5,244 5,244-5,244 Total Operational Provisions 5,244 5,244-5,244 Indirect Costs Selected Parameters Reporting Timeframe 2013/1-2013/10 Programme MDRMZ010 Budget Timeframe 2013/1-2013/10 Budget APPROVED Split by funding source Y Project * Subsector: * All figures are in Swiss Francs (CHF) Ops Update Prepared on 27/May/2014 International Federation of Red Cross and Red Crescent Societies

14 Page 3 of 4 Disaster Response Financial Report MDRMZ010 - Mozambique - Floods Timeframe: 30 Jan 13 to 30 Nov 13 Appeal Launch Date: 30 Jan 13 Ops Update III. Expenditure Account Groups Budget Raise humanitarian standards Grow RC/RC services for vulnerable people Strengthen RC/ RC contribution to development Expenditure Heighten influence and support for RC/ RC work Joint working and accountability TOTAL Variance A B A - B BUDGET (C) 1,466,456 1,466,456 Programme & Services Support Recove 89,502 77,159 77,159 12,343 Total Indirect Costs 89,502 77,159 77,159 12,343 Pledge Specific Costs Selected Parameters Reporting Timeframe 2013/1-2013/10 Programme MDRMZ010 Budget Timeframe 2013/1-2013/10 Budget APPROVED Split by funding source Y Project * Subsector: * All figures are in Swiss Francs (CHF) Pledge Earmarking Fee 6,638 6,638-6,638 Pledge Reporting Fees 3,920 3,920-3,920 Total Pledge Specific Costs 10,558 10,558-10,558 TOTAL EXPENDITURE (D) 1,466,456 1,293,933 1,293, ,522 VARIANCE (C - D) 172, ,522 Ops Update Prepared on 27/May/2014 International Federation of Red Cross and Red Crescent Societies

15 Page 4 of 4 Disaster Response Financial Report MDRMZ010 - Mozambique - Floods Timeframe: 30 Jan 13 to 30 Nov 13 Appeal Launch Date: 30 Jan 13 Ops Update IV. Breakdown by subsector Selected Parameters Reporting Timeframe 2013/1-2013/10 Programme MDRMZ010 Budget Timeframe 2013/1-2013/10 Budget APPROVED Split by funding source Y Project * Subsector: * All figures are in Swiss Francs (CHF) Business Line / Sub-sector BL2 - Grow RC/RC services for vulnerable people Budget Opening Balance Income Funding Expenditure Disaster response 1,409,265 1,292,302 1,292,302 1,267,010 25,292 70,140 Closing Balance Shelter 57,191 43,978 43,978 26,924 17,055 Subtotal BL2 1,466,456 1,336,281 1,336,281 1,293,933 42,347 70,140 GRAND TOTAL 1,466,456 1,336,281 1,336,281 1,293,933 42,347 70,140 Deferred Income Ops Update Prepared on 27/May/2014 International Federation of Red Cross and Red Crescent Societies