STOREKEEPING AND STOCK CONTROL

Transcription

1 STOBUS1 NOVEMBER 2012 EXAMINATION DATE: 6 NOVEMBER 2012 TIME: 09H00 11H00 TOTAL: 100 MARKS DURATION: 2 HOURS PASS MARK: 40% (BS-SK) THIS EXAMINATION PAPER CONSISTS OF 4 SECTIONS: SECTION A: CONSISTS OF: (i) 10 MULTIPLE-CHOICE QUESTIONS (10 MARKS) (ii) 5 TRUE OR FALSE QUESTIONS (10 MARKS) (iii) 10 MATCHING-STATEMENT QUESTIONS (10 MARKS) SECTION B: SECTION C: SECTION D: CONSISTS OF 3 SHORT QUESTIONS CONSISTS OF 3 LONG ANSWER QUESTIONS CONSISTS OF 3 INTERPRETATIVE QUESTIONS ANSWER ANY ONE OF THE QUESTIONS (10 MARKS) (40 MARKS) (20 MARKS) INSTRUCTIONS: 1. Read the following instructions carefully before answering the paper, as failure to act upon them will result in a loss of marks. 2. Write your answers in your answer book, which is provided in the exam. 3. Ensure that your name and student number are clearly indicated on your answer book. 4. Write your answers in either blue or black ink in your answer book. 5. Read each question very carefully before you answer it and number your answers exactly as the questions are numbered. 6. Begin with the question for which you think you will get the best marks. 7. Note the mark allocations for each question give enough facts to earn the marks allocated. Don't waste time by giving more information than required. 8. You are welcome to use diagrams to illustrate your answers. 9. Please write neatly we cannot mark illegible handwriting. 10. Any student caught cheating will have his or her examination paper and notes confiscated. The College will take disciplinary measures to protect the integrity of these examinations. 11. If there is something wrong with or missing from your exam paper or your answer book, please inform your invigilator immediately. If you do not inform your invigilator about a problem, the College will not be able to rectify it afterwards, and your marks cannot be adjusted to allow for the problem. 12. This paper may be removed from the examination hall after the examination has taken place. Examiner: K Ngang DAMELIN CORRESPONDENCE COLLEGE NOVEMBER 2012 PAGE 1 OF 7

2 SECTION A (30 MARKS) (i) MULTIPLE-CHOICE QUESTIONS Choose the correct option for each of the following. Write only the question number and your chosen answer. For instance, if you think that the correct answer for number 1 is, then write it as The logistics management system involves: procurement. storekeeping and warehousing operations. production. customer service. 2. Which one of the following is NOT a storekeeping activity? storage order picking quality inspection sourcing supplies 3. In the ABC classification of stock A-items are: products in high demand. products with low demand. products that are not in demand. products of less value. 4. Which one of the following is NOT a method of maintaining inventory levels? assumption analysis visual analysis periodic check perpetual inventory 5. MRP stands for: manpower requirements planning. materials requirements process. materials request planning. materials requirements planning. DAMELIN CORRESPONDENCE COLLEGE NOVEMBER 2012 PAGE 2 OF 7

3 6. There are levels of logistical planning. one two three four 7. A business letter is a mehod of: oral communication. written communication. actions. body lanuage. 8. Medium range forecast extends from: days to a year. three to five years. one to three years. five years and up. 9. Which one is a category of inventory? process and final product packaging human resources both and 10. The abbreviation EOQ stands for: economic order quality economic order quantity. economy order quantity. economy order quality. [10] (ii) TRUE OR FALSE QUESTIONS Indicate whether the following statements are True or False. Motivate all your answers. 1. Value analysis is a procurement activity. 2. Stocktaking is not a stores function. 3. Visual analysis is a method of stocktaking. 4. A carrier consignment note must have the name and address of consignor and consignee. 5. The manufacturing process is the link between physical supply and physical distribution. [5 2 = 10] DAMELIN CORRESPONDENCE COLLEGE NOVEMBER 2012 PAGE 3 OF 7

4 (iii) MATCHING-STATEMENT QUESTIONS Match the statements in Column B to the statements in Column A. Write down the answers only, for example 1.. Column A Column B 1. the activity of physical counting base 2. a type of budget principle 3. an accepted rule of action / conduct controlling stock 4. a method of stock issuing stocktaking 5. standardisation results in (e) capital 6. a level of logistical planning (f) coupon system 7. a supporting activity of customer service 8. damaged materials can cause the problem of 9. a stock system design to overcome instability (g) (h) (i) stock outs less frequency of decision making tactical planning 10. a stores function (j) protective packaging [10] [30] DAMELIN CORRESPONDENCE COLLEGE NOVEMBER 2012 PAGE 4 OF 7

5 SECTION B: SHORT QUESTIONS (10 MARKS) QUESTION 1 Define the term 'materials management'. [2] QUESTION 2 Define the term 'stocktaking'. [2] QUESTION 3 Identify the three methods of maintaining inventory levels. (3) Identify any three activities of stores and warehousing. (3) [6] [10] DAMELIN CORRESPONDENCE COLLEGE NOVEMBER 2012 PAGE 5 OF 7

6 SECTION C: LONG ANSWER QUESTIONS (40 MARKS) QUESTION 1 Identify any five objectives of storekeeping and warehousing. (5) List five procurement activities. (5) [10] QUESTION 2 Explain why the following information should appear on a stock-keeping card: The serial number of the card (2) The location or store number (2) A description of material or goods (2) The value of stock found (2) (e) The stock-checker's signature (2) [10] QUESTION 3 i. Explain the purpose of a storekeeping policy manual. (5) ii. Outline the steps in the planning process. (5) Identify the four steps in formal communication necessary for its effectiveness. (10) [20] [40] DAMELIN CORRESPONDENCE COLLEGE NOVEMBER 2012 PAGE 6 OF 7

7 SECTION D: INTERPRETATIVE QUESTIONS (20 MARKS) ANSWER ONE OF THE QUESTIONS QUESTION 1 Briefly explain five methods of stock issue. (5 2 = 10) Identify the ten responsibilities of a store function. (10) [20] OR QUESTION 2 Discuss the advantages of an open / decentralised store. (6 2 = 12) Give the reasons for physical stocktaking. (4 2 = 8) [20] OR QUESTION 3 Identify and describe the four types of inventory. (10) Explain the five steps of the perpetual inventory counting system. (10) [20] [20] Section A: 30 marks Section B: 10 marks Section C: 40 marks Section D: 20 marks TOTAL: 100 MARKS DAMELIN CORRESPONDENCE COLLEGE NOVEMBER 2012 PAGE 7 OF 7