PRODUCT EXPLANATIONS

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1 PRODUCT EXPLANATIONS 1

2 SUMMARY MARINE SURVEY AND INSPECTION Marine Survey and Inspection connects local knowledge through a global network to help our partners voyage through a smoother, smarter ocean. Frank Olsen, CEO Inchcape Shipping Services Expanding on the smooth services offering of the Inchcape 360, this innovative platform provides the marine industry with consistent and transparent local capabilities on a global level. The Marine Survey and Inspection team is headed up by three team leaders, who are accountable for the local delivery of the product in their area: Captain Peter Valles Europe, Mediterranean, Middle East, Africa and ISC Captain Chris Brown Asia and Australasia Ivan Soto North and South America Marine Survey and Inspection products: Our worldwide network of marine surveyors aligns under one brand, encompassing the reputable expertise of our global partners. The platform allows customers to have access to product packages that combine port agency and survey services, such as our Bunker Optimisation product. Customers can use a single global contact point to connect seamlessly with our existing inhouse marine survey teams, delivering local knowledge and professional operational expertise, and providing confidence through the peace of mind that all surveyors are supported by Inchcape s internal policies, including Corporate Compliance, Procurement and QHSSE. Customer Contact Point: All enquiries received via this contact will be routed to Inchcape s local business leads, allowing the delivery of a smooth service that simplifies the customer experience by supplying the product directly to the customer. Proof and Protection of Asset Pre-purchase Survey Bulk Draft Survey On Hire Bunker and Condition Hatch Cover Integrity Hull and Machinery P&I Cargo Bulk Buyers Inspection Ship Vetting Hold Inspection Crane and Wire Inspection Petrocarbon Load/Discharge Marine Warranty Survey Cargo Lashing/Unlashing Stockpile Survey Load Master Bulk Operations Breakbulk Port Captain Pipe Survey For any further information, please contact our team at 3

3 PRODUCT EXPLANATIONS CRANE / WIRE INSPECTIONS Survey or inspection to ensure that the crane and wire are appropriate for use and compliant with statutory legal requirements. Inspections are in accordance with rules and regulations within the MO32 (Marine Order, Part 32). Regular inspections help to minimise risk of lifting gear failure, with potential impact to vessel operational delays or risk of injury or accident to personnel or operating staff, and resultant cost. BREAKBULK PORT CAPTAIN BULK BUYERS INSPECTION BUNKER SAMPLING Survey to determine the condition of the cargo at both load and destination port. Carried out prior to loading or discharge. Potentially supporting insurance requirements and carriers' liability. Pre-shipment visual inspection of existing inventory on behalf of buyer/seller or insurers, to verify that the goods conform to contractual specification and to international export regulations and requirements. Can be completed at shippers yard, warehouse or wharf. The process of testing fuel samples taken from within vessels or tanks onboard vessels which must be compliant with MARPOL 73/78 the International Convention for the Prevention of Air Pollution from ships. The sample is taken in the presence of the supplier and taken into a ratified container, locked and then sealed with a serial numbered, tamper evident seal. Samples are retained for future evidence as evidence in case of engine failure/damage. Verifying the quality, condition and quantity of each break bulk item on behalf of the owner/receiver. Recommendations are made with reference to loading, stowage and securing, to prevent damage to cargo and vessel. To witness, inspect, monitor and supervise bulk cargo pre-loading, loading, sampling, sample preparation and testing for quality and specifications. Failure to have required standards may result in cargo commercial impacts being compromised for future on selling. Routine bunker sampling is required by commercial maritime law and compliance relies upon a representative sample. Sampling provides physical evidence of sample condition at time of bunkering in case of legal proceedings. DRAFT SURVEY HATCH COVER INTEGRITY HOLD SURVEY - CLEANLINESS HOLD SURVEY - DAMAGE Draft Survey is carried out on bulk shipments, and is an accepted means of determination of cargo loaded or discharged from a vessel, forming the basis for which commercial documents and payment are transacted. Inspection of ship holds and hatch covers to identify and verify the vessels' seaworthiness before cargo loading. Verification that the ship s hold is ready to receive cargo and is completed in conjunction with hatch inspections. Assesses the damage to the hold of a vessel after a sea voyage. Hold Damage may be caused by number of means, including shifts in cargo, cargo liquification as a result of moisture content or by overloading cargoes etc. Providing an independent verification of cargo loaded or discharged. Minimising risk of inaccurate mechanical weighing systems. Leaking hatch covers are a major cause of cargo claims with water ingress the result of poor maintenance or failure to secure hatchcovers correctly. Identification of ineffective hatch covers and support with maintenance management plan minimises risk of cargo claim to operator. Hold damage impacts the owners' ability to charter out the vessel. Identification of issues, proactive damage repair and operational process modification minimises long term impact. Hold damage impacts the owners' ability to charter out the vessel. Identification of issues, proactive damage repair and operational process modification minimises long term impact. CARGO LASHING / HANDLING / LOGISTICS The service of pre-planning cargo packing / handling and stowage before vessel arrival to optimise safe and timely operations. Minimises risk of damage to cargo, vessel and life. Correct cargo lashing enables safer handling for all operational staff. Vessel utilization can be maximised by proper pre-planning. Tidal and un-expected air-drafts are considered as part of the pre-planning to avoid loss of time and additional loader movements. HULL AND MACHINERY SURVEY LOADMASTER / PORT SUPERINTENDENCY BULK Inspection of Hull or Machinery to ascertain extent of damage following incident including details of potential cause, damage description, repair options and potential costs. Supervise load/discharge operations in coordination with vessel and terminal to optimise stow, safety and load / discharge operations. Detailed understanding of nature of damage, and operational impacts and limitations to vessel. Recommendations are made with reference to load/discharge, stowage to optimise port call operations and to deliver safe operations. MARINE WARRANTY SURVEY Verification to ensure that all necessary precautions are taken to avoid loss. Undertaken by a marine warranty surveyor (MWS), to the requirements of insurer. Survey typically includes review of vessel and equipment condition and approval of marine operations. Surveyor makes all reasonable endeavours to ensure that the risks associated with the warranted operations are reduced to acceptable levels in accordance with industry best practice. 5

4 ONHIRE BUNKER AND CONDITION P&I CARGO /INSURANCE / LOSS & DAMAGE PETRO CARBON LOAD / DISCHARGE - BULK LIQUID Attend on board to determine amount of bunkers on board at commencement or completion of a charter. To Inspect cargo holds and other structures for current condition and damages that are pre-existing at time of charter. Reporting and investigation services on behalf of insurance companies or cargo interests, through to final claims and salvage process. Provides survey, inspection and supervision services of all petroleum and chemical cargoes, including pre-shipment inspections, quality and quantity surveys, along with vessel draft survey information and reporting. Independent verification of bunker levels so that an agreed value of bunkers passes from one party to another. To protect parties in event of damages to cargo holds or structure are sustained during period of charter. Identification between total and partial loss when salvaging can provide high value cost saving. Independent reporting on insurance claims assists in counter or cross claim proceedings. Maintains product quality and ensuring product is not compromised during load or discharge phases. Inspection of ships tanks prior to discharge to determine quantity and to ascertain whether any shortages. Quality assurance as per regulatory standards is required at shore tank facilities. Such products: Petrocabons, orange juice, acid, other chemicals, molasses, tallow. SHIP VETTING STOCKPILE SURVEY Inspection undertaken on a vessel to give owner/operators independent insight into the performance and efficiencies of both vessel and crew. Stockpile surveying accurately measures the volume and weight of various cargo stockpiles, i.e. coal, grain, timber, etc. Minimising environmental and commercial costs by identifying issues before they lead to major problems. Un-resolved works could lead to increased inspections by Port State Control authorities. The vessel may be blacklisted from terminals/ports if it doesn't comply with local and global regulations. Inventory is monitored more frequently and accurately. Lowers production costs by not overproducing materials. Allows greater visibility for accounting and auditing purposes. PIPE /STEEL SURVEYS A determination of the type, quality and condition of steel/pipe being loaded. Claims involving steel cargoes are frequent and the result is substantial in terms of claims/payments. Determining the pre-shipment condition of the cargo and subsequent clausing of the Bills of Lading is a very important part of protecting carrier's obligations. PREPURCHASE INSPECTION VESSEL Survey to provide the buyer with the necessary information to make objective and balanced decisions regarding the condition and operational capability of vessel prior to purchase. Detailed survey providing extensive report of vessel condition. Additionally survey identifies if other risks need to be mitigated, i.e. are there any damages to the hull or engine that could result in a condition of class. Examination of records to determine fuel consumption v speed. Are there any major items of maintentenance that are due or close to being due. Does the ship comply with all international standards? Ensures buyer confidence and in depth understanding of asset pre acquisition. PROOF AND PROTECTION OF ASSET To physically sight and record the presence of the commodity / asset or storage location as stated by the asset owner, seller, insurer, or other interested party, at a pre-determined location. Provides the customer verification of nature and condition of asset prior to purchase or fund release, or to realize actual value of asset for accounting purposes. 7

5 Inchcape Shipping Services 2018