BI Parcels Post Compendium. Burundi Signature of a de facto agent No

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1 BI Parcels Post Compendium Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 30 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted Parcels service features 5 Electronic exchange of information Use a track and trace system 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained Nature of this evidence Une procuration, carte d'identité 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 9 Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery parcel service 11 Cash-on-delivery parcels admitted Express delivery service 12 Express parcel delivery service provided 12.1 If yes, parcels delivered by special messenger 12.2 If not, advice of delivery provided to addressee 12.3 Charge collected at time of delivery to addressee Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements Mr Baranyizigiye Gilbert Burundi Page 1 of 8

2 BI Parcels Post Compendium Address: Directeur de la Régie nationale des postes Régie nationale des postes B.P. 258 BUJUMBURA BURUNDI Tel: 1: ( ) : ( ) Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Supplementary charges - Customs 21 n-dutiable parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency SDR 5, Period of charge, if not daily Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 8290 BIF 27 Poste restante service provided 27.1 Amount of charge per parcel Local currency SDR 5, Basis for charge if not an amount per parcel 8290 BIF Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Collection La distribution des colis est faite au guichet sur présentation d'un avis d'arrivée 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Le retrait se fait uniquement au guichet Burundi 23 Customs clearance fee collected for for all items declared at customs 24 Administration fees collected for parcels subject to export customs clearance Special charges - Storage Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes Page 2 of 8

3 BI Parcels Post Compendium 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention 32 Period of retention for parcels 32.1 rmal period 1 Month(s) 32.2 Exceptional period 2 Month(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 1 Month(s) 33.2 Exceptional period 2 Month(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Office name: Bujumbura CP Ms Ndayisaba Christine Chef du service des colis Address: Régie nationale des postes B.P. 258 BUJUMBURA BURUNDI Tel: 1: (+257 ) / : (+257) cndayi65@yahoo.fr Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Office name: Bujumbura CP Ms Ndayisaba Christine Chef du service des colis Address: Régie nationale des postes B.P. 258 BUJUMBURA BURUNDI Tel: 1: (+257) / : (+257) cndayi65@yahoo.fr Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Office name: Address: Bujumbura CP Mr Gitwera Melanie Chef de service adjoint des colis B P 258 Bujumbura Tel: 1: (+257 ) : (+) Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 07:30-12:30 13:00-17:30 Tuesday 07:30-12:30 13:00-17:30 Wednesday 07:30-12:30 13:00-17:30 Thursday 07:30-12:30 13:00-17:30 Friday 07:30-12:30 13:00-17:30 Saturday - - Sunday - - Languages French Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels French Documents attached to the parcels bill Service to customers 39 On-line tracking provided National Holidays 41.1 National holidays Burundi Page 3 of 8

4 BI Parcels Post Compendium National holiday in 2011 Month Day(s) National Holidays - Description January 1 New Year Localities Burundi February 5 Charte de l'unité Nationale April 6 Mort du Président NTARYAMIRA May 1 Fête du travail May 20 Ascension July 1 Fête de l'indépendance August 15 Assomption September 20 Aïd el-fitr October 13 Assassinat du Héros National October 21 Assassinat du Héros de la Démocratie vember 1 Toussaint vember? Aid-el-Hadji December 25 ël Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: BUJUMBURA CP Ms Ndayisaba Christine Chef de Service des Colis Address: Régie nationale des postes B.P. 258 BUJUMBURA BURUNDI Tel: 1: (+257) / : (+257) BIBJME cndayi65@yahoo.fr Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 07:30-12:30 13:00-17:30 Tuesday 07:30-12:30 13:00-17:30 Wednesday 07:30-12:30 13:00-17:30 Thursday 07:30-12:30 13:00-17:30 Friday 07:30-12:30 13:00-17:30 Saturday - - Sunday - - Observations/Comments Delivery standards See the annexes. Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Barcode 48 Barcode sample used on all outward international postal parcels. La taxe de réexpédition dépend du poids,de l' origine,du colis Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Page 4 of 8

5 Parcel Compendium - Annexes Régie nationale des postes, Burundi BI - Burundi BIA Parcel delivery standards - Air parcel OE Name BUJUMBURA CP IMPC Code BIBJME Tel (+257) / Fax (+257) / Hours of operation Lundi - vendredi: 07:30-17:30, samedi et dimanche fermé From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-06:00 Monday Wednesday --- Monday 06:01-23:59 Tuesday Thursday --- Tuesday 00:00-06:00 Tuesday Thursday --- Tuesday 06:01-23:59 Wednesday Friday --- Wednesday 00:00-06:00 Wednesday Friday --- Wednesday 06:01-23:59 Thursday Monday --- Thursday 00:00-06:00 Thursday Monday --- Thursday 06:01-23:59 Friday Tuesday --- Friday 00:00-06:00 Friday Tuesday --- Friday 06:01-23:59 Monday Wednesday --- Saturday 00:00-23:59 Monday Wednesday --- Sunday 00:00-23:59 Monday Wednesday --- Definition of zones Zone 1: Zone 2: Zone 3: Bujumbura Reste du pays Arrival at office of exchange: Customs clearance times: Items subject to customs duty: 1 heures Page 5 of 8

6 Parcel Compendium - Annexes Régie nationale des postes, Burundi BI - Burundi BIA Items not subject to customs duty: 0 min Le BE est ouvert 5 jours par semaine à l'exception des jours fériés,et la distribution se fait uniquement au guichet Page 6 of 8

7 Parcel Compendium - Annexes Régie nationale des postes, Burundi BI - Burundi BIA Parcel delivery standards - Surface parcel OE Name BUJUMBURA CP IMPC Code BIBJME Tel (+257) Fax (+257) Hours of operation Lundi - vendredi: 07:30-17:30, samedi et dimanche fermé From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-06:00 Monday Wednesday --- Monday 06:01-23:59 Tuesday Thursday --- Tuesday 00:00-06:00 Tuesday Thursday --- Tuesday 06:01-23:59 Wednesday Friday --- Wednesday 00:00-06:00 Wednesday Friday --- Wednesday 06:01-23:59 Thursday Monday --- Thursday 00:00-06:00 Thursday Monday --- Thursday 06:01-23:59 Friday Tuesday --- Friday 00:00-06:00 Friday Tuesday --- Friday 06:01-23:59 Monday Wednesday --- Saturday 00:00-23:59 Monday Wednesday --- Sunday 00:00-23:59 Monday Wednesday --- Definition of zones Zone 1: Zone 2: Zone 3: Bujumbura Reste du pays Arrival at office of exchange: Customs clearance times: Items subject to customs duty: 1 heure Page 7 of 8

8 Parcel Compendium - Annexes Régie nationale des postes, Burundi BI - Burundi BIA Items not subject to customs duty: 0 min The OE operates 5 days a week with the exception of public holidays. Last validation date: Page 8 of 8