Level 2 Syllabus Logistics and Transport

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1 Level 2 Syllabus Logistics and Transport SUPPLY CHAIN FREIGHT TRANSPORT LOGISTICS & TRANSPORT MANUFACTURING PURCHASING SHIPPING WAREHOUSING

2 IoSCM Level 2 Qualification Logistics & Transport (Certificate) The Level 2 qualification in Logistics and Transport is designed for students with limited experience in the logistics and transport sector but who would like to establish a career in the field. The course develops key skills and knowledge required for students to development knowledge and understanding. Course Breakdown Certificate Requirements: To gain the certificate you must complete: 2 mandatory units and a minimum of 6 credits from the optional group Course Units Mandatory Unit: Logistics Movement of Goods Optional Units: Movement of Goods International Trade and Freight Ports and Shipping Supply Chain Customer Service Purchasing Warehousing and Inventory Health and Safety in a Warehouse Environment UCV: Unit Credit Value GLH: Guided Learning Hours

3 J/504/6206 Logistics UCV: 2 GLH: 20 Mandatory 1. Understand the function of logistics 1.1 Describe what is meant by the term logistics 1.2 Describe the purpose and function of logistics 1.3 Describe the features of a supply chain in a logistics environment 2. Understand the logistics activities used by organisations 3. Understand effective contribution to a business in the logistics sector 2.1 Identify the types of logistics activities carried out in a range of organisations 2.2 Explain three of the activities identified 3.1 Describe the organisational policies and procedures, in relation to making an effective contribution to a business in the logistics sector, that relate to: health, safety and security personal protective clothing own work role quality standards 3.2 Describe communication methods that can positively impact upon a business within the logistics sector

4 D/504/0346 Movement of Goods UCV: 5 GLH: 50 Mandatory 1. Understand how characteristics of goods impact on their handling process 1.1 Describe three different types of goods and their characteristics 1.2 Describe the safety handling principles and security measures for moving different types of goods 1.3 Describe the factors that influence the flow of goods 2. Understand the concepts of route planning and scheduling for the movement of goods 2.1 Explain the difference between regular and nonregular service types 2.2 Explain what is meant by a linear or hub and spoke route system 2.3 Describe different sources and destinations of goods to ensure the appropriate use of resources 3. Understand the characteristics of modes of transportation 3.1 Describe the characteristics of three modes of transportation 3.2 Explain what is meant by inter-modal, intra-modal and combined transport 3.3 Explain how to identify an appropriate mode, or combination of modes, for any movement of goods 4. Understand the role of collection, storage and distribution 4.1 Describe the reasons for having a collection, storage and distribution centre 4.2 Describe the characteristics of a collection, storage and distribution centre 4.3 Describe the facilities of a collection, storage and distribution centre 4.4 Describe how a collection, storage and distribution centre would work within a network 4.5 Explain some of the IT systems used in a collection, storage and distribution centre

5 5. Understand the main regulatory and enforcement bodies for movement of goods in own country 5.1 Describe the process of moving goods nationally 5.2 Describe the process of moving goods internationally 5.3 Describe the documentation required to move goods

6 J/504/0339 International Trade and Freight UCV: 5 GLH: 50 Optional 1. Understand trade and freight 1.1 Describe what is meant by the terms trade and freight 1.2 Explain the difference between local and international trade 1.3 Explain the link between trade, freight, goods and transport 1.4 Explain the various elements that make local and international trade possible 2. Understand how to identify the goods to be traded 2.1 Explain how to identify the goods to be traded 2.2 Explain the roles of different organisations and agencies in moving freight 2.3 Explain current legislation and regulations for goods to be traded 2.4 Explain how documentation should be completed for trade 3. Understand how to obtain the information on goods being traded 3.1 Explain what information would be required regarding goods for: 1. Customer requirements 2. Preferred method for transportation 3. Supplier information 4. Customer regulatory requirements 3.2 Describe the freight systems and procedures used by customers

7 4. Understand how to identify, select and recommend suitable modes of transporting goods 4.1 Describe different methods of transporting goods 4.2 Explain the advantages and disadvantages of using: 1. Road 2. Rail 3. Sea 4. Air 4.3 Describe appropriate trade terms and international standards for: 1. Freight carriage 2. Insurance 3. Cost 5. Understand how to identify instructions for goods to be transported 5.1 Describe current legislation and regulations for goods to be transported by: 1. Road 2. Rail 3. Sea 4. Air 5.2 Explain how to obtain all relevant information to transport goods for: 1. Health, safety and security requirements 2. Trade barriers 3. Methods to monitor the goods 4. License and permit 5. Customs and revenue 5.3 Explain how goods are monitored during transportation 6. Understand how to identify problems that can occur in international trade 6.1 Explain what is meant by INCOTERMS in international trade 6.2 Explain the potential problems that exist in international trade 6.3 Explain ways to minimise the potential problems in international trade

8 F/504/6205 Ports and Shipping UCV: 2 GLH: 20 Optional 1. Understand the function of ports and shipping 1.1 Describe what is meant by the term ports and shipping 1.2 Identify the key elements of ports and shipping 1.3 Explain the importance of ports and shipping 2. Understand the role of ports and shipping 2.1 Explain how ports and shipping work within an organisational context 2.2 Identify the advantages and disadvantages of ports and shipping 3. Understand the policies and procedures that affect ports and shipping 4. Understand how to monitor ports and shipping 3.1 Identify policies and procedures that affect ports and shipping within an organisational context 3.2 Describe how the policies and procedures identified affect ports and shipping within an organisational context 4.1 Identify ways to monitor ports and shipping 4.2 Describe the importance of monitoring ports and shipping

9 H/504/0333 Supply Chain UCV: 5 GLH: 50 Optional 1. Understand supply chains across a range of sectors 2. Understand the roles of other organisations in supply chains 1.1 Describe the characteristics of a supply chain 1.2 Identify the relationship between the links of a supply chain 2.1 Explain the roles organisations play within a supply chain 2.2 Describe the organisation of a supply chain 2.3 Describe risks with the operation of a supply chain 3. Understand the communication and information sources within a supply chain 3.1 Explain the importance of effective communication within the supply chain 3.2 Explain the methods of communication used within a supply chain 3.3 Identify the barriers to effective communication within a supply chain

10 T/504/0336 Customer Service UCV: 5 GLH: 50 Optional 1. Understand the principles of customer service 1.1 Explain the principles of customer service 1.2 Explain the importance of customer service to an organisation 1.3 Explain the importance of customer service to an employee 1.4 Explain the importance of customer service to the customer 2. Understand how to meet the needs of a diverse range of customer types 2.1 Explain the difference between internal and external customers 2.2 Explain how to deal with customers from different age ranges 2.3 Explain how to deal with customers from different cultures 2.4 Describe how to deal with customers who are angry, distressed, violent or upset 3. Understand the organisation's policies and procedures for developing and maintaining effective relationships with customers 3.1 Describe the points included within an organisation's customer care policy 3.2 Explain the significance of developing and maintaining effective customer relations and the effects of not doing so 3.3 Explain the importance of an organisation maintaining an excellent customer service image 4. Understand the importance of evaluating levels of customer service 4.1 Explain the importance of evaluating customer service 4.2 Describe the most common methods used to evaluate customer service 4.3 Explain how the feedback from customers can be used to improve the quality of service

11 F/504/0338 Purchasing UCV: 5 GLH: 50 Optional 1. Understand the features of the procurement and purchasing function 1.1 Describe the procurement function 1.2 Describe the role and functions of a purchasing system 1.3 Describe the features of the life cycle/total acquisition cost model 1.4 Explain the costs associated at different stages of the life cycle 2. Understand the stages of the purchasing process 2.1 Describe the stages of the purchasing process 2.2 Describe the order processing cycle and lead time 2.3 Explain the importance of effective relationships between buyer and supplier 3. Understand the concept of supply market information 3.1 Describe the supply market and its types 3.2 Explain the methods used to gain information about the supply market 3.3 Describe how a SWOT analysis could aid in gaining information 3.4 Explain the features of the supplier development process 4. Understand the requirements and processes of monitoring supplier performance 4.1 Explain how organisations select suitable suppliers 4.2 Explain the importance of monitoring supplier performance 4.3 Explain the information required to monitor supplier performance 4.4 Explain the importance of effective communication with suppliers 4.5 Describe methods that can be used to promote good communication with suppliers

12 5. Understand the importance of a contract in purchasing relevant to own country 5.1 Describe what is meant by a contract 5.2 Describe the standard terms of contracts within own country 5.3 Describe the consequences of not fulfilling the terms and conditions of a contract

13 F/504/0341 Warehousing and Inventory UCV: 5 GLH: 50 Optional 1. Understand the purpose and characteristics of inventory 1.1 Explain what is meant by the term inventory 1.2 Describe the main purpose of inventory 1.3 Describe why it is important to control inventory levels 2. Understand how goods are received in a warehouse 2.1 Explain the processes used to receive and verify goods that arrive in a warehouse 2.3 Describe environmental arrangements for the storage of goods within a warehouse 3. Understand key warehousing activities 4. Understand health and safety arrangements in a warehouse environment 3.1 Explain the meaning of four main warehouse activities 3.2 Explain the importance of Manual Handling Equipment (MHE) 4.1 Describe the working arrangements for someone to work safely in a warehouse 4.2 Describe the employer's responsibilities for health and safety in a warehouse 4.3 Describe the employee's responsibilities for health and safety in a warehouse

14 A/504/6607 Health and Safety in a Warehouse Environment UCV: 3 GLH: 30 Optional 1. Understand the role of legislation within a warehousing and storage environment 2. Understand the legal requirements for the storage and distribution of specific goods and materials 3. Understand how risk in the workplace affects roles and responsibilities 1.1 Identify appropriate sources of information about legislation 1.2 Explain how key legislation impacts on the job role 1.3 Explain the importance of protecting confidential information 2.1 Describe where information can be obtained for advice about the storage and distribution of specific goods and materials 2.2 Explain what additional legal requirements are required for the distribution of specific goods and materials 3.1 Identify possible health, safety and security risks in the workplace 3.2 Explain own responsibilities with regards to health, safety and security in the workplace 3.3 Explain the specific roles and responsibilities of colleagues with regards to health, safety and security in the workplace 3.4 Explain the aims and objectives of undertaking risk assessments 4. Understand how to respond to incidents in the workplace 4.1 Explain the key procedures to be followed in the event of an accident within own organisation 4.2 Identify the appropriate safety equipment to be used according to the type of incident 4.3 Explain the organisational and legal reasons for reporting and recording accidents and incidents at work

15 5. Understand the role of Personal Protective Equipment within a warehousing and storage environment 5.1 Describe how to use personal protective equipment safely 5.2 Explain the employer's duties under legislation covering personal protective equipment and state how these are met 5.3 Describe risks that can be controlled or minimised by using personal protective equipment

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