TransContainer. Cargo delivery.

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1 Cargo delivery

2 1 Mission A TO CONTRIBUTE TO CUSTOMERS' BUSINESS EFFICIENCY BY PROVIDING PROMPT AND RELIABLE INTERGRATED SOLUTIONS IN LOGISTICS AND CONTAINER CARGO DELIVERY THROUGHOUT THE WHOLE EURASIAN CONTINENT PJSC Since 2006 B Latvia Ukraine Germany China China Uzbekistan Belarus Abkhazia Riga Kiev Berlin Beijing Shanghai Tashkent Brest Sukhumi Representative offices PJSC Affiliated and related companies Joint ventures Slovakia Republic of Korea Austria Germany Finland China Kazahstan - Slovakia, a.s. Asia Pacific Ltd Europe GmbH Trans-Eurasia Logistics GmbH Oy ContainerTrans Scandinavia Ltd LLC "Rail- Container" Kedentransservice Joint Stock Company

3 2 Competitive edge Quality Quality of provided services Skilled and friendly employees Service cost/ quality ratio Geography Wide geographic coverage Comfort of branch location Ability to ship a container to hard-to-reach regions of Russia Comfort Stability Reliability Prompt solutions

4 3 Geography of business SALES OFFICES IN RUSSIA AND KAZAKHSTAN RAIL-SIDE CONTAINER TERMINALS REPRESENTATIVE OFFICES ABROAD BRANCHES ON THE RZD NETWORK OPERATING COMPANIES IN THE GROUP Egvekinot Murmansk Anadyr Vorkuta Arkhangelsk Pechora FINLAND RUSSIA Magadan Helsinki Yakutsk St. Petersburg Lesosibirsk Tallin Yaroslavl Kostroma Ekaterinburg Krasnoyarsk Riga Moscow Tynda Yelabuga Nizhni Novgorod Chelyabinsk Vilnius Kaliningrad Kaluga Ryazan Ulan-Ude Chita Hamburg Minsk Samara Warsaw Penza Irkutsk Astana Rubtsovsk Berlin Saratov Orsk Petropavlovsk-Kamchatsky Brest Prague Voronezh Naushki Zabaykalsk Khabarovsk Duisburg Kiev Aktobe Ust-Kamenogorsk Ulan-Bator Košice UKRAINE Rostov-on-Don KAZAKHSTAN Yuzhno-Sakhalinsk Vesoul MONGOLIA Vienna Dobra FRANCE Astrakhan Dostyk Budapest Novorossiysk Almaty Dzamyn-Ude Vladivostok Tarvisio Aktau Shymkent Trieste Erevan Sukhumi Beijing Dalian Nakhodka Bishkek Istanbul Baku Tashkent TURKEY CHINA Tianjin Mersin Anzali Galaba Haifa IRAN Ashdod Shanghai Chongqing Shenzhen

5 4 Services and assets RAIL CONTAINER TRANSPORTATION ISO containers Fleet 64,000 pcs. Container flatcars Fleet 27,000 pcs. CONTAINER TRUCK HAULAGE. LAST MILE DELIVERY BY TRUCK semi-trailers tow cars high-sided trucks CARGO TRANSPORTATION IN SPECIALIZED CONTAINERS Perishable goods Bulk cargo Chemicals Other Insulated containers Multi-purpose lined containers Tank containers and flexi-tanks Specialized open-top containers

6 Services and assets TERMINAL AND AGENT SERVICES Handling 66 rail-side container terminals Cargo and container storage Marshalling (regrouping of containers on container flatcars depending on their destination) 46 own terminals in key cargo hubs of Russia 19 rail-side freight terminals in Kazakhstan 1 Dobra container terminal on the border between Slovakia and Ukraine Container transshipment from/to narrow gauge flatcars to/from wide - gauge flatcars bonded warehouses power hoisting machines FORWARDING AND LOGISTICS SERVICES Standard, customized Brokerage Assistance in preparation of shipping documents Customs processing Cargo tracking, etc. Integrated logistics solutions Integration and route optimization Prompt delivery management 154 sales offices in Russia and Kazakhstan 14 agents 8 representative offices abroad 7 operating companies in the Group

7 6 Client-focused service Customers may select a proper transport mode or a combination of modes on their requirements (including delivery by truck to/from warehouses or shops) By sea By truck By rail By truck Order Warehouse Port Terminal 1 Terminal 2 Customer Container cargo supply chain management À A personal manager is provided for a customer Analysis of customer requirements and selection of terms, budget, volume and frequency of container deliveries Services Customs clearance Brokerage Assistance in preparation of shipping documents Terminal Services Handling Container storage Marshalling and transshipment (in the event of gauge width change) Delivery to/from warehouse or shop Upon customer s request Â Ñ Selection of an optimal route and cargo shipment technology We offer the option of cargo transportation in specialized containers Development of communication technologies for supply chain participants and design of container transportation management Forwarding and logistics Informing about container location during transportation Cargo protection and insurance during transportation (if necessary)

8 7 e-shop ADVANTAGES OF ONLINE SERVICE FOR CUSTOMERS B A B A Simplified order system Competitive rates on the cargo transportation market Shortest delivery Integrated approach to customer service Fast order coordination Order fulfillment process monitoring Order completion control STANDARD OPERATING PROCEDURE Information Information Offer Contract e-shop Customer Order Payment Remote access key Order coordination Bank card (internetacquiring) E-Commerce Center Order Agent of PJSC Order passed for fulfillment Against invoice Documents Terminal / Warehouse

9 Customs clearance services TC Consignment Program CONSIGNEE Contract Invoice Packing list Specification Order TC Other PORTAL TC Preliminary information Transit bill of entry Bill of entry Storage report Request for transportation Railway bill RF border (customs station)/sea ports Terminal (TSA/CCZ) Russian Railways Import cargo arrival Storage Shipment by rail

10 9 Integrated logistics services Warsaw (Poland) Suzhou (China) Arkhangelsk GERMANY Warsaw Gulf of Bothinia Baltic Brest POLAND FINLAND Helsinki BELARUS ROMANIA Minsk Saint-Petersburg Kiev UKRAINE Moscow Krasnoye Nizhni Novgorod Izhevsk Ekaterinburg KAZAKHSTAN Novosibirsk RUSSIA Krasnoyarsk Irkutsk MONGOLIA Chita Ulan Bator Zabaykalsk Black Urumchi Shenyang Ankara TURKEY Caspian Kashgar Beijing Dalian Mediterranean CHINA Suzhou Yellow Warsaw Brest Krasnoye Zabaykalsk Suzhou êì days 13 days

11 10 Integrated logistics services Dobra (Slovakia) Suzhou (China) Arkhangelsk Gulf of Bothinia Baltic FINLAND Helsinki Minsk Saint-Petersburg Moscow Nizhni Novgorod Izhevsk Ekaterinburg Novosibirsk RUSSIA Krasnoyarsk GERMANY POLAND Chop BELARUS Kiev Zernovo Irkutsk Chita Zabaykalsk SLOVAKIA Dobra UKRAINE KAZAKHSTAN Ulan Bator ROMANIA MONGOLIA Black Urumchi Shenyang Ankara TURKEY Caspian Kashgar Beijing Dalian Mediterranean CHINA Suzhou Yellow Dobra Chop Zernovo Zabaykalsk Suzhou êì days 16 days

12 11 Integrated logistics services Hamburg (Germany) Chenzhou (China) Arkhangelsk Hamburg GERMANY Gulf of Bothinia Baltic FINLAND Helsinki POLAND Brest Minsk BELARUS Saint-Petersburg Kiev Moscow Krasnoye Izhevsk Ekaterinburg Iletsk Novosibirsk RUSSIA Krasnoyarsk Irkutsk Chita SLOVAKIA UKRAINE Ulan Bator ROMANIA KAZAKHSTAN MONGOLIA Black Dostuk Urumchi Shenyang Ankara TURKEY Caspian Kashgar Beijing Dalian Mediterranean CHINA Chenzhou Yellow Hamburg Brest Krasnoye Iletsk Dostuk Chenzhou êì days 16 days

13 12 Integrated logistics services Duisburg (Germany) Shanghai (China) Arkhangelsk Duisburg GERMANY Gulf of Bothinia Baltic FINLAND Helsinki Minsk Brest BELARUS POLAND Saint-Petersburg Kiev Moscow Krasnoye Izhevsk Ekaterinburg RUSSIA Novosibirsk Krasnoyarsk Irkutsk Chita SLOVAKIA UKRAINE KAZAKHSTAN Ulan Bator ROMANIA EUROPE Black Urumchi MONGOLIA Shenyang Vostochny Ankara TURKEY Caspian Kashgar Beijing Dalian Mediterranean CHINA Yellow Shanghai Duisburg Brest Krasnoye Vostochny Shanghai êì days 23 days

14 13 Organization of car parts transportation Gulf of Bothinia FINLAND Helsinki Saint-Petersburg Arkhangelsk RUSSIA FRANCE GERMANY Hamburg Kiel Baltic Klaipeda Krasnoye Gudogay SLOVAKIA GERMANY Mediterranean ROMANIA EUROPE CZECH REPUBLIC Kiev POLAND Baltic Black Klaipeda SLOVAKIA EUROPE Moscow Riga Ankara TURKEY Gudogay UKRAINE ROMANIA Zilupe Ozinki Caspian Krasnoye Kiev Kartaly-1 Kustanay Semiglavy Mar Bishkek Tashkent Lokot KAZAKHSTAN Ablyk/Pitnyak Ulugbek OTHER COUNTRIES Transit time, days Novosibirsk Alma-Ata Sary-Agach Krasnoyarsk Tayshet Irkutsk MONGOLIA CHINA Project "Pusan(Korea) INDIA Ablyk/Pitnyak" Pusan Vostochny Port (processing) Chita Ulan Bator Beijing Lokot Shenyang Õàáàðîâñê Vostochny Dalian Sary- Agach Pusan Yellow Ablyk /Pitnyak Project "Riga Ulugbek" 2Arabian 4 THAILAND Hamburg (plant) Hamburg (port) Riga (port) Zilupe (Posin) Ozinki Semiglavy Mar Ulugbek Plant (France) Project "Puassi Kustanay" Kiel Port (Germany) Gudogay Klaipeda Port (Lithuania) Krasnoye Kartaly-1 Kustanay (unloading) , ,

15 14 Contacts Toll-free hot line for customers trcont@trcont.ru Multi-channel line

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