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1 HOW TO UPDATE COMPANY INFORMATION IN TM SUPPLIER SELF SERVICE (SUS) PORTAL USER GUIDE BAGAIMANA UNTUK KEMASKINI MAKLUMAT SYARIKAT DI DALAM PORTAL SUPPLIER SELF-SERVICE (SUS) TM PANDUAN PENGGUNA Table of Contents (Isi Kandungan) Before You Start (Sebelum Anda Bermula) How to Update Company Information in SUS Portal (Bagaimana Untuk Kemaskini Maklumat Syarikat di dalam Portal SUS) Accessing Supplier Self Service (SUS) Portal (Mengakses Portal Supplier Self Service (SUS)) View Supplier Certificate (Melihat Sijil Pembekal) Update Product Categories (Mengemaskini Kategori Produk) Update Company Information (Mengemaskini Maklumat Syarikat) Update Bank Details (Mengemaskini Butiran Bank) Uploading Attachments & Entering Notes (Memuat naik Lampiran & Memasukkan Nota) Submit Changes (Hantar Perubahan) Supplier Relationship Management (SRM) Page 1 of 21
2 Before You Start (Sebelum Anda Bermula) Before we begin, please ensure that you have all the necessary documents in order to make the profile update process easier & faster. Sebelum kita bermula, sila pastikan anda mempunyai semua dokumen yang diperlukan untuk menjadikan kemaskini profail lebih mudah & cepat. In addition, related supporting documents are required for every update done. They have to be scanned beforehand, prior to starting the online registration steps, so that they are readily available in softcopy to be uploaded. The maximum size allowed for all attachments is 10MB with a limit of 1MB per file. Types of files allowed are.pdf only. Di samping itu, dokumen sokongan diperlukan untuk setiap kemaskini yang dibuat. Ianya perlu diimbas terlebih dahulu sebelum memulakan langkah-langkah pengemaskinian profail, supaya tersedia ada dalam bentuk softcopy untuk dimuat naik. Saiz maksima yang dibenarkan bagi semua lampiran adalah 10MB dengan had 1MB setiap fail. Jenis fail yang dibenarkan adalah.pdf sahaja. The supported Internet browser for registration application is Internet Explorer version 11 or 10 with Compatibility Mode View enabled. Other browsers such as Apple Safari, Google Chrome, Microsoft Edge, Mozilla Firefox and Opera are not supported. Pelayar Internet yang disokong untuk permohonan pendaftaran ialah Internet Explorer versi 11 atau 10 dengan Compatibility Mode View diaktifkan. Pelayar-pelayar lain seperti Apple Safari, Google Chrome, Microsoft Edge, Mozilla Firefox dan Opera tidak disokong. You are now ready to start. Anda kini sudah sedia untuk bermula. Supplier Relationship Management (SRM) Page 2 of 21
3 1. How to Update Company Information in SUS Portal (Bagaimana Untuk Kemaskini Maklumat Syarikat di dalam Portal SUS) 1.1. This user guide will cover updating of Company Information in the Self Service Portal (SUS) Portal by suppliers. The areas include: Panduan Pengguna ini meliputi cara untuk mengemaskini maklumat Syarikat dalam Portal Supplier Self Service (SUS) oleh Pembekal. Liputannya merangkumi: View Supplier Certificate (melihat Sijil Pendaftaran Pembekal) Update Product Categories (mengemaskini Kategori Produk) Update Bank Details (mengemaskini maklumat Bank) Update Company Information (mengemaskini maklumat Syarikat) Uploading Attachments & Entering Notes (muat naik lampiran & memasukkan nota) Submit Changes (menghantar perubahan) Note: (Nota:) Updating of Company Information can only be done using the Administrator User ID given to suppliers. Other User IDs will not have the authorization to update the information. Kemaskini Maklumat Syarikat hanya boleh dilakukan dengan menggunakan ID Pengguna Pentadbir (Administrator) yang diberikan kepada pembekal. ID Pengguna lain tidak mempunyai kebenaran untuk mengemaskinikan maklumat syarikat Suppliers can login to Supplier Self Service (SUS) Portal via TM Corporate website: Layari portal Supplier Self Service (SUS) melalui web Korporat TM: Path: Laluan: About TM - > Doing Business With TM -> Supplier Relationship Management Or via URL: atau melalui URL: Supplier Relationship Management (SRM) Page 3 of 21
4 2. Accessing Supplier Self Service (SUS) Portal (Mengakses Portal Supplier Self Service (SUS)) Logon to Supplier Self Service (SUS) Portal via TM Corporate website: Layari Portal Supplier Self Service (SUS) melalui web Korporat TM: Select: (Pilih:) About TM - > Doing Business With TM -> Supplier Relationship Management Click on the link: Klik pada pautan: Supplier Self Service (SUS) Then select: Kemudian pilih: Go to SUS Portal Supplier Relationship Management (SRM) Page 4 of 21
5 You will be directed to the Supplier Self Service (SUS) Portal as below: Anda akan ditujukan ke Portal Supplier Self Service (SUS) seperti di bawah: Enter the new User Name and Password to login to the SUS Portal. Taipkan Nama Pengguna dan Kata Laluan untuk log masuk ke Portal SUS. Once the User Name and Password has been entered and accepted, you will now have access to Supplier Self-Service (SUS) Portal. Sebaik saja Nama Pengguna dan Kata Laluan dimasukkan dan diterima, anda akan mendapat akses (masuk) ke dalam Portal Supplier Self Servie (SUS) Supplier Relationship Management (SRM) Page 5 of 21
6 3. View Supplier Certificate (Melihat Sijil Pembekal) 3.1. Once suppliers complete new registration and pay the fee of RM159.00* or upon renewal payment of RM *, the certificate of registration will be valid for two (2) years. Sebaik saja Pembekal berdaftar baru dan membayar yuran RM159.00* atau pembayaran pembaharuan pendaftaran sebanyak RM106.00*, sijil pendaftaran akan dikeluarkan dan sahlaku selama dua (2) tahun. * inclusive 6% GST Termasuk 6% GST Click on Additional Company Data to access Supplier Information. Klik pada Additional Company Data (Maklumat tambahan Syarikat) untuk mengakses Maklumat Pembekal. The Additional Company Data will show all the information submitted by suppliers to TM. Additional Company Data memaparkan semua maklumat yang telah dimasukkan dan dihantar oleh Pembekal kepada TM. Supplier Relationship Management (SRM) Page 6 of 21
7 Supplier Relationship Management (SRM) Page 7 of 21
8 In the Supplier Registration tab, click on Generate Supplier Certificate to view Supplier Certificate. Di dalam tab Supplier Registration, klik pada Generate Supplier Certificate untuk melihat sijil Pembekal. Note: (Nota:) The system will open a.pdf file of the certificate which supplier can print and save. Sistem akan memaparkan sijil dalam format fail.pdf yang mana Pembekal boleh mencetaknya dan juga boleh menyimpan fail.pdf itu ke dalam computer. 4. Update Product Categories (Mengemaskini Kategori Produk) 4.1. You are given the choice to select up to seventy (70) Product Categories that are strictly related to your company s area of expertise. Please ensure that the necessary certifications are attached. Anda diberi pilihan untuk memilih sehingga tujuh puluh (70) Kategori Produk yang berkaitan khusus dengan kepakaran syarikat anda. Sila pastikan bahawa pensijilan yang perlu, dilampirkan. In the Additional Company Data screen, scroll down to view the Product Category section. Di dalam skrin Additional Companay Data, tatal kebawah untuk melihat seksyen Produk Kategori. The table will show the existing product categories registered for the supplier. Jadual yang dipaparkan akan menunjukkan kategori produk yang telah didaftarkan bagi Pembekal itu. Supplier Relationship Management (SRM) Page 8 of 21
9 To add new categories, click on the Add New Category icon. Untuk menambah kategori baru, klik pada ikon Add New Category (tambah kategori baru). A new line highlighted in yellow will be added to the product category table with a tick column. Satu barisan berwarna kuning akan ditambah dalam jadual kategori produk dengan tanda kolum. at the add di bawah Click on the Category Description and a selection box will appear at the end. Klik pada Category Description dan satu kotak pilihan akan muncul di hujung barisan. Clicking on the selection box will open up a Product Category Search. Klik pada kotak pilihan itu dan Product Category Search (carian kategori produk) akan terbuka. Supplier Relationship Management (SRM) Page 9 of 21
10 Search for a specific product category or leave the field blank and proceed to. A list will appear of all the product categories in the system. Select the product category desired and then click OK. Sample below is searched using partial word and asterisk * (wildcard search). Cari kategori produk yang dikehendaki atau tinggalkan ruang itu kosong dan terus ke. Satu senarai akan terpapar menunjukkan kesemua kategori produk yang sedia ada dalam sistem. Pilih kategori produk yang dikehendaki dan klik OK. Contoh di bawah adalah carian menggunakan sebahagian kata dan asterisk * (carian wildcard). Supplier Relationship Management (SRM) Page 10 of 21
11 Once selected, the chosen product category will be updated in the table. Setelah membuat pilihan, kategori produk yang dipilih akan dikemaskini di dalam jadual Pembekal. Proceed to upload attachments by referring to the Uploading Attachments & Entering Notes section of this user guide. Teruskan untuk memuat naikkan lampiran dengan merujuk kepada seksyen Uploading Attachments & Entering Notes di dalam panduan pengguna ini. Supplier Relationship Management (SRM) Page 11 of 21
12 5. Update Company Information (Mengemaskini Maklumat Syarikat) Updating Company Information can be done at three (3) tabs in the Additional Company Data. Mengemaskini Makltumat Syarikat boleh dilakukan menggunakan tiga (3) tab dalam Additional Company Data. o Supplier Profile (Profil Pembekal) o Company Type (Jenis Syarikat) o Management Shareholder Info (Informasi Pemegang Saham Pengurusan) o GST Information (Maklumat GST) Supplier Relationship Management (SRM) Page 12 of 21
13 Ensure that all mandatory particulars are completed and the percentage (%) for Shareholder Information is equivalent to 100% in total. Pastikan semua maklumat mandatory dilengkapkan dan jumlah peratusan (%) bagi maklumat Pemegang Saham bersamaan 100% secara keseluruhannya. You can switch between names by clicking the respective row, and update the particulars individually. Anda boleh menukar antara nama-nama dengan klik setiap barisan, dan kemaskini maklumat secara berasingan. NRIC field is mandatory for Malaysian and Passport field is mandatory for non-malaysian. Medan NRIC adalah wajib untuk warganegara Malaysia dan medan Passport adalah wajib untuk bukan warganegara Malaysia. Supplier Relationship Management (SRM) Page 13 of 21
14 4 4 Only Malaysia-based GST-registered companies or businesses need to check the box and fill-in the 12- digit GST Registration Number. Fill-in Tarikh Kuatkuasa Pendaftaran from GST Approval Letter in Valid From date field. Hanya syarikat-syarikat dan perniagaan-perniagaan Malaysia yang berdaftar dengan GST yang perlu menanda kotak dan isikan 12 digit nombor pendaftaran CBP. Isi Tarikh Kuatkuasa Pendaftaran dari GST Approval Letter di medan tarikh Valid From. Note: (Nota:) All fields marked with asterisk * are mandatory fields. Any changes in the Company Information will require uploading of supporting documents. Semua yang bertandakan asterisk * menunjukkan maklumat itu mandatori dan mesti diisi. Apa-apa perubahan kepada maklumat syarikat mestilah di sertakan dengan memuat naikkan dokumendokumen sokongan. 6. Update Bank Details (Mengemaskini Butiran Bank) In the Additional Company Data, click on the Bank Details tab. Dalam Additional Company Data, klik pada tab Bank Details. The table will show the existing bank accounts registered for the supplier. Jadual akan menunjukkan akaun bank yang telah didaftarkan untuk Pembekal. To add new bank account, click on the Add New Bank Details button. Untuk menambah akaun bank baru, klik pada butang Add New Bank Details Supplier Relationship Management (SRM) Page 14 of 21
15 A new line highlighted in yellow will be added to the bank account table with a tick column. Satu barisan kuning baru akan ditambah dalam jadual akaun bank dan terdapat satu tanda kolum Add at the Add dalam Click on each box to fill in the information. Alternatively, choose from the selection box by clicking on the selection box which appears at the end. In the example below, click on the selection box at the end of Bank Name. Klik pada setiap kotak untuk mengisi maklumat. Sebagai alternatif, pilih dari kotak pilihan dengan klik pada kotak pilihan yang muncul dihujung ruang itu. Dalam contoh di bawah, klik pada kotak pemilihan pada hujung ruang Bank Name. Supplier Relationship Management (SRM) Page 15 of 21
16 Clicking on the selection box will open up a Bank Key Search. Klik pada kotak pemilihan akan membuka carian Bank Key Search for a specific bank or leave the fields blank and proceed to. A list will appear of all the banks in the system. Select the bank desired and then click OK. Cari bank tertentu atau tinggalkan ia kosong teruskan ke. Kesemua bank-bank dalam sistem akan tersenarai. Pilih bank yang dikehendaki dan kemudiannya klik OK. You can do searching using wildcard. Anda boleh melakukan carian menggunakan wildcard. Supplier Relationship Management (SRM) Page 16 of 21
17 Select your by clicking the row and the chosen bank will be updated in the table. Pilih bank anda dengan mengklik baris berkenaan dan bank yang dipilih akan dikemaskini di dalam jadual. Key in the bank account number and the account holder name. Taipkan nombor akaun bank dan nama pemegang akaun. Once done, proceed to upload attachments by referring to the Uploading Attachments & Entering Notes section of the user guide. Setelah selesai, teruskan dengan memuat naik lampiran-lampiran dengan merujuk kepada seksyen Uploading Attachments & Entering Notes (Memuat naik Lampiran & Memasukkan Nota) daripada panduan pengguna. 7. Uploading Attachments & Entering Notes (Memuat naik Lampiran & Memasukkan Nota) 7.1. Any changes and / or updating of Company Information in the SUS Portal will require uploading of supporting documents for approval by Procurement TM. Sebarang perubahan dan/atau kemaskini Company Information (Maklumat Syarikat) dalam Portal SUS akan memerlukan dokumen-dokumen sokongan untuk dimuat naik bagi tujuan penglulusan oleh TM Perolehan. In the Additional Company Data screen, scroll down to view the Attachment and Notes section. Dalam skrin Additional Company Data (Data Syarikat Tambahan), tatal ke bawah untuk melihat seksyen Attachment and Notes (Lampiran & Nota). Supplier Relationship Management (SRM) Page 17 of 21
18 The table will show the existing Attachments uploaded by / for the supplier. Jadual tersebut akan menunjukkan Lapiran-lampiran sedia ada yang telah dimuat naik oleh / untuk pembekal tersebut. Supplier Relationship Management (SRM) Page 18 of 21
19 To add new attachments, click on the Browse button. Untuk menambah lampiran baru, klik pada butang Browse. Select the file to be uploaded, then click on the Upload icon. Once the file is uploaded, it will appear in the To be Approved by Purchaser table on the right hand side column of the Attachments section. Pilih fail untuk dimuat naik, kemudian klik pada ikon Upload (Muat Naik). Setelah fail telah dimuat naik, ia akan muncul dalam jadual To be Approved by Purchaser (Untuk kelulusan oleh Pembeli) pada kolum sebelah kanan dari seksyen Attachments (Lampiran). Note: (Nota:) Please download TM Integrity Pledge APPENDIX D, fill and sign it and upload the Appendix with the other documents. Make sure to rename the APPENDIX D into Appendix D_LATEST.pdf. Sila muat turun TM Integrity Pledge APPENDIX D, isikan dan tanda tangan, dan muat naik Appendix berkenaan bersama-sama dengan dokumen-dokumen lain. Pastikan APPENDIX D berkenaan dinamakan semula sebagai Appendix_D_LATEST.pdf. Suppliers have the option to enter notes to Procurement to inform the changes / updates done in the portal. Pembekal mempunyai pilihan untuk memasukkan nota kepada Perolehan untuk memaklumkan perubahan tersebut / kemaskini yang telah dilakukan di dalam portal. Supplier Relationship Management (SRM) Page 19 of 21
20 Simply type in the notes / message in the Vendor Notes box. Hanya taipkan nota/mesej tersebut di dalam kotak Vendor Notes (Nota Vendor). 8. Submit Changes (Hantar Perubahan) 8.1. Once all the changes have been updated, suppliers can submit the changes to Procurement for Approval. Setelah semua perubahan dikemaskini, pembekal perlulah menghantar (melalui system SRM) perubahan-perubahan tersebut kepada Procurement (Perolehan) untuk mendapat kelulusan. Click on the Submit Changes icon at the bottom of the screen. Klik pada ikon Submit Changes (Hantar Perubahan) pada bahagian bawah skrin. Note (Nota): System will give any error message message at the top of the screen if submission is not completed. Correction or data update completion is required. Sistem akan memberikan sebarang mesej ralat di bahagian atas skrin jika penghantaran tidak lengkap. Pembetulan atau kemaskini maklumat dengan lengkap adalah diperlukan. After completion of data, click Submit Changes button and system will give a message: Selepas melengkapkan semua data, click butang Submit Changes dan sistem akan memaparkan mesej: Supplier Relationship Management (SRM) Page 20 of 21
21 Once the changes are submitted, the Profile Status will change from Current (before submission) Setelah kesemua perubahan dihantar, Profile Status (Status Profil) akan berubah daripada Current (sebelum penghantaran) to Pending Approval (after submission). kepada Pending Approval (selepas penghantaran) Supplier Registration Unit, TM will check your updates. Approval or rejection is expected within three (3) working days from your submission date. You will receive an notification for any Approved or Rejected Profile Update. Supplier Registration Unit, TM akan menyemak maklumat anda. Kelulusan atau penolakan akan dijangka diperolehi dalam masa tiga (3) hari bekerja dari tarikh penghantaran anda. Anda akan menerima e-mel makluman untuk sebarang Kemaskini Profail yang Diluluskan atau Ditolak. Supplier Relationship Management (SRM) Page 21 of 21
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