2017 XPO Logistics, Inc.

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2 agenda 03 Why XPO TRANSPORTATION 09 Less-Than-Truckload 13 Full Truckload 17 Intermodal and Drayage 21 Expedite 25 Global Forwarding 29 Last Mile SUPPLY CHAIN 34 Contract Logistics 39 Managed Transportation APPENDICES 43 Customers 46 Business Profile 48 Culture 50 Sustainability 2

3 Overview why xpo Our highly integrated network delivers customized supply chain solutions to the most successful companies in the world. LESS-THAN-TRUCKLOAD FULL TRUCKLOAD INTERMODAL AND DRAYAGE EXPEDITE GLOBAL FORWARDING LAST MILE SUPPLY CHAIN LOGISTICS MANAGED TRANSPORTATION 3

4 Overview why xpo Companies choose XPO because we have the global scale to manage and transport their goods anywhere in the world. 89,000 employees 1,431 locations 34 countries 50,000 customers 4

5 Overview Why XPO Customers rely on XPO because of our experience. With leadership positions across the supply chain, we ve proven that rich data and industry expertise give our customers a competitive advantage. Largest last mile logistics provider for heavy goods in North America Largest manager of expedited shipments in North America Second largest contract logistics provider worldwide based on facility space, with the largest outsourced e-fulfillment platform in Europe Second largest provider of less-thantruckload transportation in North America, and a leading LTL provider in Western Europe Second largest freight broker worldwide, with a leading road fleet in Europe Third largest provider of intermodal and drayage services in North America 5

6 Overview why xpo Our customers continue to grow with us because of our technology. It s what fuels our global network creating efficiency and visibility, and powering innovation in automation and customization. We invest approximately $425 million a year in technology. 6

7 Overview why xpo Unified by a single, unwavering principle: Accountability is in our DNA. Passion drives our people to deliver for our customers. 7

8 TRANSPORTATION

9 LESS-THAN- TRUCKLOAD The leader in on-time pickup and delivery, damage-free 9

10 Less-Than-Truckload scale Over 400 LTL locations in North America Service to approximately 99% of U.S. zip codes 10

11 Less-Than-Truckload experience Ranked #1 for on-time and damage-free performance. Fastest transit times in the industry MAJOR CAPACITY Approximately 16,000 tractors and 39,000 trailers in North America Safe, modern line-haul fleet More next day and 2 day lanes than any other LTL carrier in North America Business intelligence reporting and custom analytics drive continuous improvement A leader in Western Europe in LTL (palletized) service DAMAGE PREVENTION Proprietary, heavy-duty decking system Safety-alert technology installed in fleet Over 30 years of experience RELIABLE 13,000 uniformed, professional drivers IT-enabled dock operations Customer Care team dedicated to your business 11

12 Less-Than-Truckload technology LTL.xpo.com is a personal suite of shipping management tools and resources. Pre-populates information and templates for frequently used items Reports on the up-to-theminute status of shipments and manifests Quotes rates on demand based on your pricing agreement Tracks intuitively, with predictive search capabilities # for ease-of-use as ranked by LTL shippers in North America 12

13 full truckload Massive capacity managed with cuttingedge technology 13

14 Full Truckload scale Our robust capacity mix ensures optimal equipment and price. Brokerage network of over 38,000 carriers with more than a million trucks in North America Dry vans, refrigerated, specialized and permitted flatbeds, and dropdecks Constant influx of big data on lanes, pricing, carrier ratings and market conditions Fierce commitment to execution and follow-through Single point of accountability 14

15 Full Truckload experience FINISHED GOODS OF ALL TYPES RAW MATERIALS AND PARTS TEMPERATURE-CONTROLLED HIGH VALUE AND HIGH SECURITY HEAVY HAUL AND OVERSIZED SINGLE-SOURCE MULTINATIONAL 15

16 Full Truckload technology Freight Optimizer combines the best in technology with the best in customer service. Powerful tools source the optimal capacity for each load by analyzing data from multiple sources, weighted by cost and performance. 16

17 INTERMODAL AND DRAYAGE Large, owned container capacity and national drayage network for seamless solutions 17

18 Intermodal and Drayage scale A top three intermodal provider in North America. Approximately 9, ft. boxes and 8,000 chassis exclusively controlled by XPO, and access to small box capacity Leading U.S. drayage capacity of 2,200 contracted independent owner-operators HazMat or tank certifications held by majority of contractors Access to over 25,000 additional drayage trucks Network of over 40 terminals serving every major U.S. rail ramp and port Large Mexico-based chassis fleet and ramp personnel Cross-docking and transloading 18

19 Intermodal and Drayage EXPERIENCE We analyze our customers shipping patterns and identify savings opportunities. National rail ramp drayage network TWIC-compliant port drayage Ocean drayage management services INTERMODAL SERVICE LOCATIONS Certified HazMat handling of freight Safety-conscious contract carriers A focus on visibility, followthrough and communication Kansas City Over 30 years of experience in Mexico DRAYAGE U.S. SERVICE AREAS 19

20 Intermodal and Drayage technology Proprietary Rail Optimizer intermodal management system is driving best-ever on-time performance. Tracks door-to-door movements of long haul freight with GPS on containers Secures 53-ft. container, small box and drayage capacities Communicates constantly with railroads to proactively identify any delays Fosters driver communication during drayage legs Keeps shippers informed through EDI integration and an online, self-service portal 20

21 expedite Time-critical deadlines met by ground, air and automated TMS 21

22 Expedite scale GROUND TRANSPORTATION Extensive North American network of independent owneroperators with capacities from 1 to 44,000 lbs. Optimal equipment: cargo vans, sprinters, straight trucks, tractor-trailers, lift gate, temperature-controlled Special handling includes blankets, straps and pads, thermal mapping, debris removal and more AIR CHARTER Proprietary online bid system collects competitive bids in a transparent manner Immediate access to quicklaunch carriers, project cargo carriers and AN-124 operators Air and ground combinations for door-to-door service Air freight services available # manager of expedited shipments in North America 22

23 Expedite experience OVER 30 YEARS OF EXPERIENCE Rapid, reliable response minimizes supply chain and production disruptions Experienced owner-operators understand the urgent nature of expedite Disciplined processes for highvalue, high-security goods Ability to pivot quickly between modes as part of XPO s integrated service range CROSS-BORDER NETWORK Expedited movements in and out of Mexico and Canada Urgent service to eight Mexican airports and on to 18 cities Intra-Mexico capabilities and seasoned organization Bilingual cross-border specialists 23

24 Expedite Technology XPO s expedite capabilities include the largest webbased TMS for urgent load tendering in North America. Over 700 qualified carriers can potentially bid on your load Over 95% of shipments are sourced in 24 minutes or less Loads are self-posted via automated or manual order entry Requirements are broadcast to carriers within minutes of receipt Loads are assigned electronically based on competitive carrier bids Automated GPS and cellular track and trace, proof of delivery, invoicing and reporting The entire expedite experience is rapid, disciplined and transparent. 24

25 GLOBAL FORWARDING Shipments of any size, shape or weight, anywhere in the world CONFIDENTIAL AND PROPRIETARY MATERIAL 25

26 Global Forwarding scale Our global footprint comes with local expertise in more than 15 countries. Annually, we facilitate: Over 86,000 customs entries Over 157,000 TEUs of ocean freight Over 220,000 shipments worldwide including 44,000 in the U.S. 26

27 Global Forwarding experience We have the expertise to guide your freight through the regulatory processes and custom points at thousands of destinations in Asia, Europe and the United Kingdom. 27

28 Global Forwarding technology Our technology has eyes on the world, giving you shipper information, weight, tonnage, consignee, number of SKUs, transit time and real-time location status. 28

29 last mile Industry-leading consumer satisfaction for superior brand protection 2017 XPO Logistics, 2017 Inc. XPO Logistics, Inc. CONFIDENTIAL AND PROPRIETARY MATERIAL XPO.COM 29

30 Last Mile scale We facilitate more than 12 million home deliveries and installations annually. 45 market delivery centers with service across the U.S. Over 500,000 installations and assemblies a year 35,000 thresholds crossed every day Professional deliveries to homes, businesses and new construction sites Pickup and delivery service in over 500 markets in North America Seven times larger than our nearest competitor European service available in select countries # last mile logistics provider for heavy goods in North America 30

31 Last Mile experience Industry-leading track record for consumer satisfaction with retail and e-commerce deliveries. Cutting-edge mobile technology ensures process consistency Code compliances rigorously maintained and documented Online order entries, streetlevel geocoding and UPC label creation Pre-delivery inspection, with expert touch-up and repair as needed Shipment optimization, routebuilding and delivery scheduling Installer network includes licensed master plumbers and electricians 31

32 Last Mile technology Proprietary, customercentric technology is developed exclusively for the last mile logistics of heavy goods. Highly flexible and customizable Powerful feedback loop identifies issues for quick resolution Proactive exception reporting within one hour or less Automated notifications of appointments and deliveries GPS tracking with live ETA updates and PODs 32

33 Supply Chain

34 contract logistics Customized solutions designed to give customers a competitive advantage 34

35 Contract Logistics scale Second largest contract logistics provider worldwide based on facility space, with the largest outsourced e-fulfillment platform in Europe Global Supply Chain Locations $85 billion in goods distributed across a broad range of industries 160 million square feet of logistics facility space globally; 86 million in North America Skilled workforce of approximately 50,000 globally; 25,000 in North America Global footprint ensures consistent service for our multinational customers Use of automation, robotics and other technical advances Flexible solutions for seasonal volumes Ability to add sites quickly in any market 35

36 Contract Logistics experience We collaborate with industry-leading companies to create customized solutions that deliver results. Industry vertical expertise Operational excellence Long-term relationships TECHNOLOGY Precise fulfillment, easy returns and repairs OMNI-CHANNEL RETAIL Retail and e-commerce solutions, brand protection FOOD AND BEVERAGE High-value-add services, all temperature ranges AEROSPACE AND GOVERNMENT Highly engineered, critical supply chain solutions CONSUMER PACKAGED GOODS Turnkey solutions, integrated packaging CHEMICAL Safe, secure processes, environmentally sound OIL AND GAS Upstream, midstream and downstream AUTOMOTIVE AND INDUSTRIAL Global best practices, cutting-edge technology AGRIBUSINESS Innovative storage, handling and distribution HEALTHCARE Time-critical agility, consistently responsive 36

37 Contract Logistics technology Our industry-leading technology solutions are designed and implemented to optimize your specific supply chain. Secure, private cloud hosting Real-time visibility of transactions, order status, and inventory Rapid integration to leading ERP Systems Proprietary management systems for warehousing, order processing and transportation Highly scalable solutions Our technology tracks more than five billion inventory units a day ISO and ISO/IEC certified 37

38 Contract Logistics technology Real-time inventory and transaction visibility Singular integration for all supply chain solutions, including warehousing and transportation Highly configurable, rules-based engine enables customerspecific business decisions Integrated to all supply chain applications Alerts focused on addressing supply chain exceptions and improving customer service Quick, easy search capabilities with data extraction and download Role-based security Validated by auditing authorities to satisfy general computing practices and SSAE-16 38

39 MANAGED TRANSPORTATION Customized transportation solutions that decrease costs and increase efficiencies 39

40 Managed Transportation scale and experience Leverage our technology, expertise and buying power to manage your freight expense. Customers trust us with approximately $2.7 billion of freight under management. SCALE Access to market intelligence and buying power OPTIMIZATION Proprietary technology that integrates with thousands of carriers RELIABILITY 24/7 mission-critical control tower and expertise 40

41 Managed Transportation technology Fully customizable services that enhance flexibility and provide you with constant visibility and control. TMS data sharing Customized dashboards Secure online portals KPI performance scorecards Door-to-door online visibility Freight spend analysis Shipping pattern analysis Robust reporting, scheduled and on-demand ISO9001, ISO14001 and Lean certified 41

42 APPENDICES

43 Appendix Business Profile XPO is a top ten global logistics company Revenue of $14.6 billion High-value-add services and engineered solutions Freight moved using the most efficient and cost-effective mode 37% of revenue 63% of revenue Omni-Channel and E-Commerce Fulfillment Reverse Logistics Technology-Enabled Managed Transportation High-Value-Add Warehousing and Distribution Truckload Transport and Brokerage, Expedite Less-Than-Truckload Intermodal and Drayage Global Forwarding Last Mile Supply Chain Optimization Our highly integrated network of people, technology, assets and expertise helps our customers manage their goods more efficiently throughout their supply chains. 46

44 Appendix Business Profile Full-year 2016 highlights $14.6 billion of gross revenue $84.5 million of net income $625.4 million of cash flow from operations Named Fortune 500 s fastestgrowing company Ranked by Forbes as #17 among innovative growth companies and #263 among best employers 47

45 Appendix culture Our values drive our people. Our people drive our business. As a global leader in our industry, we have a responsibility to set an example that is beyond reproach. Our XPO values are the heart of our culture. They are the reasons why our customers and investors believe in us. Trustworthy Responsive United Committed Entrepreneurial Safety-Focused 48

46 Appendix culture XPO is committed to safe practices throughout our global operations. The disciplines, certifications and insurances we have in place are the framework of our comprehensive safety infrastructure. A culture that engages our employees in proactive safety awareness as a way of doing business Proprietary management software and rigorous disciplines for health and safety functions and regulatory compliance Automated monitoring of carrier safety ratings, insurance qualifications and operating authorities in real-time Corporate and local safety professionals stationed in all of our operating regions to encourage a zero-incident mindset Company programs that reduce cargo damage, improve cargo security and enhance worker safety Customizable theft mitigation programs and root cause damage analyses Professional training for customer dock workers, drivers and our owner-operators 49

47 Appendix Sustainability As a leader in sustainability, we use our initiative and innovation to reduce environmental impact. The range of supply chain solutions we offer presents numerous opportunities to help our customers achieve their green objectives. XPO owns the largest natural gas truck fleet in Europe and will lower the carbon footprint of trucking in Paris by using natural gas trucks for the road transport portion of France s first intermodal urban rail shuttle (2017) Launched government-approved mega-trucks in Spain, expected to reduce CO 2 emissions by over 25% (2016) Named a Top 75 Green Supply Chain Partner by Inbound Logistics (2016) Committed to a 6% CO 2 reduction in 2018 vs via the COÇ charter; and awarded the label Objectif CO 2 for outstanding environmental performance of transport operations in Europe by the French Ministry of the Environment and the French Environment and Energy Agency (2016) Honored for excellence in environmental improvement by SmartWay (2015) ISO14001-certified logistics facilities ensure environmental compliance 50