10/17/2014. Elizabeth Larson, CBAP, PMP, CSM CEO, Watermark Enhanced 1 Performance. Enduring Results.

Size: px
Start display at page:

Download "10/17/2014. Elizabeth Larson, CBAP, PMP, CSM CEO, Watermark Enhanced 1 Performance. Enduring Results."

Transcription

1 Elizabeth Larson, CBAP, PMP, CSM CEO, Watermark Learning Enhanced 1 Performance. Enduring Describe the essential models to use during requirements analysis Learn how models work together and complement each other Learn how to leverage modeling for more effective elicitation and complete requirements 1

2 2

3 3

4 Modeling requirements is extremely useful in elicitation Modeling is hard at first 4

5 Could get real messy quickly especially if we get distracted by using the one and only correct notation 5

6 Isn t modeling just a collection of text, diagrams and matrices? Represent current or future realities Communicate abstract concept to different audiences 6

7 Break into small groups Introduce yourselves Discuss barriers (2-3) Common themes? With all these barriers, why should we model requirements?! 7

8 Model Ask Confirm Listen Synthesize So, how DO you KNOW which models to USE? Contact Location # contact id (FK) # location id (FK) Location # location id address city state/province country postal code Contact # contact id customer number (FK) last name first name middle initial o title phone o address Customer # customer number o company name o date of incorp o number of household members credit limit date added Order # order number customer number (FK) date of order time of order order status Shipment # shipment number actual ship date actual ship time location nbr (FK) ship mode shipper tracking nbr Order Fulfillment # order number (FK) # product id (FK) # location nbr (FK) # shipment nbr (FK) quantity shipped Order Item # order number (FK) # product id (FK) # location nbr (FK) o invoice nbr (FK) selling price projected ship date quantity ordered 8

9 Process Data D O Scope K N O W Interaction U S E User Interface Discussion: Which are your favorite models? 9

10 Simon says My goal is to review these models and show-- How they relate to each other Everybody do the wave! How to get started by asking 3-5 questions Process Process models depict how to get the job done Models include: SIPOCs Process Maps/Flowcharts Workflow diagrams Activity diagrams Data flow diagrams State diagrams What is a process? 10

11 Process Model Example Process Sample Questions 1. What are initial inputs and final outputs? 2. Who produces inputs and gets outputs? 3. Which steps are done and in what sequence? What happens most commonly? 4. What are the alternates and exceptions? 5. How many, how often, and when (what triggers the process)? Simon says Everybody find something out about your neighbor - share your name, your title, your company, and how long you have worked there 11

12 Data Data models show the data and the rules of the business how they are used Models include: Entity relationship diagrams Class diagrams Data dictionaries Logical models not physical data models or physical database design Default to United States? Entity/Relations hip Diagram (ERD) What are the allowed values? Business Info Facts Contact Location # contact id (FK) # location id (FK) Location # location id address city state/province country postal code Shipment # shipment number actual ship date actual ship time location nbr (FK) ship mode shipper tracking nbr Contact # contact id customer number (FK) last name first name middle initial o title phone o address Data Minimums and maximums Each customer can place any number of orders, but each order has to be placed by a single customer Order # order number customer number (FK) date of order time of order Business Rules Customer # customer number o company name o date of incorp o number of household members order status credit limit Sample Questions date added 1. What business information do you care about? 2. What are the facts about that information? 3. Can you leave Order the Itemscreen without filling in the # order number (FK) information? # What product id are (FK) the defaults (if any) and # location nbr (FK) allowed values? o invoice nbr (FK) selling price 4. Is the relationship projected between ship date quantity shipped two pieces of business quantity ordered information required? Can you set up one piece of business information without setting up the other? 5. What are the min/max for each relationship? Order Fulfillment # order number (FK) # product id (FK) # location nbr (FK) # shipment nbr (FK) 12

13 Data Describes data in business terms BABOK lists these along with a Glossary as a good practice Items to include: Name Description Alias Values/meanings Derived data Entity Information Attribute Information Name Customer Type of Entity * F Definition Current Volume Expected Growth Rate A customer may be a person or a company, and is anyone who has asked for information or has placed an order. Name Key Definition Domain Information Opti onal customer number PK unique identifier Arbitrary number company name Character: any parent cust FK Integer Y number date of Character: any incorporation date added Small Integer credit limit Small Integer * Entity types: F = Fundamental (occurs as a business object), T = Subtype, A = Associative, R = Role, S = Structure Example Data Dictionary Entry Simon says Everybody greet your neighbor! 13

14 Interaction Interaction models show how actors interact with a system Use case diagrams/narratives Prototypes (Interface) How process interacts with data State diagrams CRUD matrix Actor System Order Processing System Interaction Actor Specialist Request items Inventory System Reserve items in inventory Check credit Customer Invoice customer Ship product Accounting User Interface Credit Authorization Use Case Operations 14

15 Interaction Number and Name: UC 100 Reserve Item in Inventory Actor(s): CSR, Customer Pre-condition: Actor is logged on; system is available; line item page is displayed Post-conditions: Item Reserved message is displayed Actor Action 1. Enter item number 4. IMS sends item description to OP 7. Confirm reservation request 9. IMS sends Item Reserved message to OP System Response 2. Perform check digit verification 3. Send item number to IMS 5. Display item description 6. Display reserve request message 8. Send reservation request to the Inventory system 10. Display Item Reserved Message 4 5 Alternate Flow A1: Item number entered is not valid 1. System displays item number not found message 2. System launches a search on item description 3. System displays all close matches 4. Actor selects item Return to primary flow step 3 Exception Flow E1: Actor cancels transaction (any point) 1. Actor indicates wish to cancel transaction 2. System displays item transaction cancelled Exception confirmation question Flow 3. System requests IMS to back out reserved item 4. System displays item cancelled message 5. Exit use case Interaction State Event Candidate hire/ Accepts job Non Hire New Hire Rejects offer Begin date/ Begins work Transition (process) Employee Retirement/ Retires Terminates Former Emp Retired 15

16 Simon says Everybody look at your cell phone or smart phone. Interface Interface models graphically depict how people interact with Models include: Prototypes, mockups/wireframes 16

17 Interface Sample Questions We thought it 1. Where does UI begin should and end? be intuitively How do we know when we re obvious! done? 2. Process-screen navigation: What are the most common, alternative, exception paths? 3. Data - look and feel of the screen: how should the data be arranged? 4. Data: what edits are needed to prevent errors? 5. When exceptions occur, what message is displayed? (data) What action does the user take? (process) Input and Display Data Login was successful You may now perform the following activities: View Line Items Reserve Line Items Go Calculate Shipping Process Nope. Users want a Go button Simon says Everybody stand up! Guess how many people are in the room. Guess how many people are outside the room. 17

18 Scope Scope models depict the boundaries of the solution to be implemented Models include: Goals, objectives, lists, rules User stories/features list Use case diagrams Context diagrams Functional decomposition diagram (expanded) Iterative Elicitation & Modeling Business Process Modeling Data Modeling Process Models Business Process Model/Map, Activity Diagram, Swim Lane Diagram Questions: What is the order/sequence? Which functions and activities are done? How many, how often, and when? Who produces inputs and gets outputs?, Where does process begin and end? Scope Modeling Data Models: Entity-Relationship Diagram, and/or Class Diagram Questions: What area the min/max for each relationship? Is it required? What are the defaults? What business info matters and the related facts? Use Case Modeling Use Case Models: Use Case Model: Diagram and Narrative, Activity Diagram, Sequence Diagram Questions: When to begin? When is done done? What are the most common path, alternatives, exceptions? What happens when exceptions occur? Sample Questions What are the goals of solution? What are the boundaries of our solution? What are the components of the solution? Which stakeholders are impacted? What other systems interface? User Interface Modeling (UI) User Interface Models Prototype, Mockup, Wireframe, Storyboard Questions: What messages appear with exceptions? What edits are needed to prevent errors? Where does UI begin and end? For more information on Watermark Learning courses, please visit us at Copyright 2014 Watermark Learning. 18

19 C [Amt out of range] [Account number B valid] Perform reasonability unt number Validate account check on the A sit amount number deposit amount [Amt in range] [Account number not valid] Display account Search on customer Display all close Receive selected number not found name matches customer name message eposit amount rrent account balance Update teller transaction file Notify teller of successful completion 10/17/2014 Iterative Modeling Throughout Life Cycle Discover/Scope Define Detail Develop Solution Management Business Need, Solution Scope, Product Vision, Requirements Management Plan Product Backlog, Epic User Stories, Release Plan, Traceability Structure & Attributes Trace Requirements Establish Baseline Report actuals User Stories, Story Maps High-level Requirements/ Models Trace requirements Manage changes Report actuals Detailed Business Rules, Groomed User Stories Detailed Models Trace to Design and Testing Measure results Business Process Modeling Value Chain/ Cross-Functional Models Context Diagrams SIPOCs Functional Decomposition, Swim Lane Diagrams Detailed Process Maps Code Design Use Case Modeling Use Case Diagrams Use Case Narratives Activity Diagrams Sequence Diagrams Code Design Data Modeling Entity-Relationship Diagrams (no Attributes) Entity-Relationship Diagrams (w/ Attributes) Entity-Relationship Diagrams (Normalized) Database Design User Interface Modeling Written/ High-Level Views High-Level Prototypes/ Mock-ups Detailed Prototypes User Interface Design Scope Process Interaction Data Interface Realtor Seller Property Buyer Interface Views User Realtor Property Offers Counters Closing Define Use Case A Pri Flow Alt Flow Excp Flow Detail Use Case A Pri Flow Alt Flow Alt Flow Excp Flow Excp Flow Log in to CTC Enter User ID and Password Below User ID Login Password Forgot userid/password (link) New user (link) 19

20 1. Overdoing a model 2. Letting an electronic modeling tool drive the What analysis modeling 3. challenges Being overly have concerned with modeling correctness you faced during a facilitated workshop 4. Being intimated by those who are more concerned about the physical design 1. Choose the models that make sense 2. Remember DO-KNOW-USE 3. Translate models into business language 4. Use models to elicit 5. Collaborate 20

21 Training organization established in 1992, offering private and public classes in a broad range of skill development programs: Project Management Business Analysis Agile Business Process Management Influencing Skills Course licensing and development Industry Partnerships An original PMI Global Registered Education Provider A Charter IIBA Endorsed Education Provider Offering BA and PM Masters Certificate programs through Auburn University Earn 1 PDU/CDU for attending today! Visit our web site for valuable and free industry resources: Articles Webinars On Demand Templates Bibliographies and more! Earn 1 PDU/CDU for attending today! self reporting Get a copy of today s presentation send an to: info@watermarklearning.com Practitioner s Guide to Requirements Management, 2 nd Edition by Elizabeth Larson and Richard Larson 21

Elizabeth Larson, CBAP, PMP, CSM CEO, Watermark Elizabeth Larson

Elizabeth Larson, CBAP, PMP, CSM CEO, Watermark Elizabeth Larson Elizabeth Larson, CBAP, PMP, CSM CEO, Watermark Learning info@watermarklearning.com Enhanced 1 Performance. Enduring Results. @e_larson Elizabeth Larson Describe the essential models to use during requirements

More information

BA Toolkit Top Visual Models for Complete Business Analysis

BA Toolkit Top Visual Models for Complete Business Analysis BA Toolkit Top Visual Models for Complete Business Analysis Presenter: Elizabeth Larson, PMP, CBAP, CSM Co Principal and CEO Watermark Learning Presenter Biography CBAP, PMP, PMI PBA, CSM Extensive BA

More information

The Use Case Technique: An Overview

The Use Case Technique: An Overview The Use Case Technique: An Overview Sponsored by: Karl Wiegers Principal Consultant, Process Impact www.processimpact.com Sponsor: CEG Save 20% on training* with promo code: MAWEB14 Free BA online training

More information

Business Events as a focal point of analysis

Business Events as a focal point of analysis Business Events as a focal point of analysis November 5, 2015 - Las Vegas John Bethke, MBA, CBAP, CPA Bethke Consulting, LLC Purpose of Presentation! To describe an analysis framework using business events

More information

Prerequisites It is recommended that the participants have a working knowledge of traditional Business Analysis tasks and techniques.

Prerequisites It is recommended that the participants have a working knowledge of traditional Business Analysis tasks and techniques. BA31 - Unified Modeling Language (UML) for Business Analysts This course will provide Business Analysts with new capabilities to improve their skills with using visual modeling techniques to document requirements.

More information

Information Technology Audit & Cyber Security

Information Technology Audit & Cyber Security Information Technology Audit & Cyber Security Use Cases Systems & Infrastructure Lifecycle Management OBJECTIVES Understand the process used to identify business processes and use cases. Understand the

More information

2m Course Introduction

2m Course Introduction CBAP Exam Prep Course Length: 3 Day Course This three-day intensive and highly interactive course focuses on preparing participants to take the International Institute of Business Analysis (IIBA ) Certified

More information

Requirements Engineering

Requirements Engineering Requirements Engineering Software Engineering CS 130 Donald J. Patterson Content adapted from Essentials of Software Engineering 3rd edition by Tsui, Karam, Bernal Jones and Bartlett Learning Requirements

More information

VANCOUVER Chapter Study Group. BABOK Chapter 6 Requirements Analysis

VANCOUVER Chapter Study Group. BABOK Chapter 6 Requirements Analysis VANCOUVER Chapter Study Group BABOK Chapter 6 Requirements Analysis February 24, 2016 Hossam Saleh, CBAP Introduction PD Hours Presentation and quizzes at IIBA Vancouver Chapter website Certification Update

More information

PMP Exam Preparation Workshop. Chapter # 5 Project Scope Management

PMP Exam Preparation Workshop. Chapter # 5 Project Scope Management PMP Exam Preparation Workshop Chapter # 5 Copyright PMI SOC 2013 1 Learning Objectives By the end of this session you will understand: How scope management processes relate to the process groups Project

More information

CREATING AHA MOMENTS THROUGH VISUALS. Kathy O Brien Joe Ferrara

CREATING AHA MOMENTS THROUGH VISUALS. Kathy O Brien Joe Ferrara CREATING AHA MOMENTS THROUGH VISUALS Kathy O Brien Joe Ferrara Learning Objectives 1. Learn how to better incorporate visual techniques into your requirements 2. Learn when to use each technique to best

More information

Certified Business Analysis. Professional (CBAP) version 3. Instructor Mr. Tareq Al Nashawati Certified CBAP, PMP

Certified Business Analysis. Professional (CBAP) version 3. Instructor Mr. Tareq Al Nashawati Certified CBAP, PMP Certified Business Analysis m Professional (CBAP) version 3 Amman Jordan July 26 th August 2 nd, 2018 Instructor Mr. Tareq Al Nashawati Certified CBAP, PMP Table of Content 1 PROGRAM VALUE... 3 2 TARGET

More information

Functional Area Systems. Accounting Transaction Systems

Functional Area Systems. Accounting Transaction Systems Functional Area Systems Instructor: Trevor Nadeau Accounting Transaction Systems Lecture Outline 4, Part 1 System Examples: Functional Area Info Systems 2 Functional Area Information Systems 3 Transaction

More information

Thursday, October 22, 2015

Thursday, October 22, 2015 Thursday, October 22, 2015 Andrea Brockmeier, PMP, PMI-ACP Director of Project Management Watermark Learning Enhanced 1 Performance. Enduring Results. @afbrockmeier Training organization established in

More information

Business Change Support Inc.

Business Change Support Inc. supporting business change through analysis and communication Process based Business Requirements Gathering Quick Reference 2 of 42 BCSI For more information... www.businesschangesupport.com +1 416 238

More information

Use cases. Paul Jackson. School of Informatics University of Edinburgh

Use cases. Paul Jackson. School of Informatics University of Edinburgh Use cases Paul Jackson School of Informatics University of Edinburgh Use cases An important part of any requirements document for a system is a description of the system s behaviour from the viewpoint

More information

NEW! What to Expect for the Needs Assessment, Planning, Analysis, Traceability and Monitoring, and Evaluation Domains

NEW! What to Expect for the Needs Assessment, Planning, Analysis, Traceability and Monitoring, and Evaluation Domains NEW! What to Expect for the Needs Assessment, Planning, Analysis, Traceability and Monitoring, and Evaluation Domains An Article from RMC Learning Solutions www.rmcls.com This article is a compilation

More information

Richard Larson, PMP, CBAP, PMI-PBA President and Founder Watermark Learning. Enhanced 1 Performance. Enduring bapmtraining

Richard Larson, PMP, CBAP, PMI-PBA President and Founder Watermark Learning. Enhanced 1 Performance. Enduring bapmtraining Richard Larson, PMP, CBAP, PMI-PBA President and Founder Watermark Learning Enhanced 1 Performance. Enduring Results. @Rich_Larson bapmtraining After this presentation you will be able to: Define what

More information

Understanding Agile from a PMP s Perspective! Exploding the myth that Agile is not in the PMBOK

Understanding Agile from a PMP s Perspective! Exploding the myth that Agile is not in the PMBOK Understanding Agile from a PMP s Perspective! 1 Agile experts claim their best practices are outside the PMBOK Guide but that has no basis in fact! Fact As early as PMBOK Guide 2000 Edition, it identified

More information

Essentials of IBM Rational Requirements Composer, v3. Module 4: Creating a use-case model

Essentials of IBM Rational Requirements Composer, v3. Module 4: Creating a use-case model Essentials of IBM Rational Requirements Composer, v3 Module 4: Creating a use-case model Copyright IBM Corporation 2010, 2011 Module overview After completing this module, you should be able to: Explain

More information

BPMN Guide Quick Start. by Bizagi BPM

BPMN Guide Quick Start. by Bizagi BPM BPMN Guide Quick Start by Bizagi BPM Recruitment and Selection 1 Table of Contents Scope... 2 BPMN 2.0 Business Process Modeling Notation... 2 Why Is It Important To Model With BPMN?... 2 Introduction

More information

Business Analysis Essentials

Business Analysis Essentials Understand the business analyst's role and responsibilities in a successful project. In this introductory course, you'll delve into the role and responsibilities of the business analyst (BA)- the communication

More information

Department of Management Services People First. People First! New Employee Orientation. Working together to put People First! Last Updated

Department of Management Services People First. People First! New Employee Orientation. Working together to put People First! Last Updated ! New Employee Orientation Last Updated 09-19-08 Working together to put! Table of Contents Click on the topic to jump to that section. Service Center EEO-Veterans-AAP How to Log in to Emergency Contact

More information

Requirements Analysis and Design Definition. Chapter Study Group Learning Materials

Requirements Analysis and Design Definition. Chapter Study Group Learning Materials Requirements Analysis and Design Definition Chapter Study Group Learning Materials 2015, International Institute of Business Analysis (IIBA ). Permission is granted to IIBA Chapters to use and modify this

More information

4/23/2009 Anthony F. Padalino, P.E.

4/23/2009 Anthony F. Padalino, P.E. 4/23/2009 Anthony F. Padalino, P.E. Presentation of George Bridge s material on business process modeling Business process modeling case study 1 International Institute for Learning, Inc. Webinar Learning

More information

Navigating in ADP Workforce Now for Practitioners

Navigating in ADP Workforce Now for Practitioners ADP Workforce Now Navigating in ADP Workforce Now for Practitioners Introduction In this self-study, you will learn how to navigate in ADP Workforce Now. The features that you will use depend on your job

More information

How to Configure the Workflow Service and Design the Workflow Process Templates

How to Configure the Workflow Service and Design the Workflow Process Templates How - To Guide SAP Business One 9.0 Document Version: 1.1 2013-04-09 How to Configure the Workflow Service and Design the Workflow Process Templates Typographic Conventions Type Style Example Description

More information

Use-Case Diagram. Contents. Introduction. 1. Introduction. User-Centred Design (UCD) Users Requirements

Use-Case Diagram. Contents. Introduction. 1. Introduction. User-Centred Design (UCD) Users Requirements Contents Use-Case Diagram MIT, Walailak University by Dr.Wichian Chutimaskul Introduction Business Model using Activity Diagram Domain Analysis using Use-Case Description Documenting Requirements using

More information

Table of Contents. Login Screen Introduction...2 Login Screen Navigation...2 Passwords Requirements...3 Logging Into People First...

Table of Contents. Login Screen Introduction...2 Login Screen Navigation...2 Passwords Requirements...3 Logging Into People First... Table of Contents Login Screen... 2 Introduction...2 Login Screen Navigation...2 Passwords Requirements...3 Logging Into People First...3 Home Page... 3 Introduction...3 Home Page Description...4 Updating

More information

Next Gen Web Solutions Student Employment. Employer Training Template

Next Gen Web Solutions Student Employment. Employer Training Template Next Gen Web Solutions Student Employment Employer Training Template Student Employment JobX + TimesheetX = Total Solution JobX helps schools automate the job posting, hiring, and reporting process for

More information

Employer Self Service Portal. Employer Self-Service Handbook AASIS Employer Users Version

Employer Self Service Portal. Employer Self-Service Handbook AASIS Employer Users Version Employer Self Service Portal Employer Self-Service Handbook AASIS Employer Users Version June 2017 Blank Page Contents OVERVIEW... 5 How to Use This Manual...7 ESS Roles and Tasks...8 Accessing COMPASS

More information

Enterprise Architect for Business Analyst

Enterprise Architect for Business Analyst Delivering a Business Requirements Definition and Software Requirements Specification Project using Enterprise Architect Hands-on Innovative Business Analysts need to find better ways to improve project

More information

The 10 Don ts (and Dos) of Modeling Use Cases

The 10 Don ts (and Dos) of Modeling Use Cases The 10 Don ts (and Dos) of Modeling Use Cases Meilir Page-Jones Introduction / 1 Level-Setting Preamble Introduction / 2 Examples of use cases What is a use case? Use case model deliverables Simplified

More information

Requirements Analysis

Requirements Analysis Requirements Analysis Analysis and Design? Analysis emphasizes an investigation of the problem and requirements, rather than a solution. Analysis = requirements analysis + object analysis. Requirement

More information

Enterprise Architect for Business Analysts

Enterprise Architect for Business Analysts Course Objectives Innovative Business Analysts need to find better ways to improve project productivity, reduce risk, and to deliver business value. Learn why the IIBA selected Enterprise Architect as

More information

Purpose: To document a product and it s functionality for educating users. Page 1 of 34

Purpose: To document a product and it s functionality for educating users. Page 1 of 34 Purpose: To document a product and it s functionality for educating users. Page 1 of 34 ONEVIEW Welcome to the user guide for help and information about the ONEView application. This will provide information

More information

Introduction and Key Concepts Study Group Session 1

Introduction and Key Concepts Study Group Session 1 Introduction and Key Concepts Study Group Session 1 PDU: CH71563-04-2017 (3 hours) 2015, International Institute of Business Analysis (IIBA ). Permission is granted to IIBA Chapters to use and modify this

More information

CO457 Business Modelling. Week One

CO457 Business Modelling. Week One CO457 Business Modelling Week One The Modelling Approach Why Model the Business? To redesign the business processes Business Process Reengineering (BPR) Business Process Simplification (BPS) Business Process

More information

Requirements Knowledge Model. Business. Event. Business. responding. Business. Use Case 1.. Business tracing * * * * Requirement

Requirements Knowledge Model. Business. Event. Business. responding. Business. Use Case 1.. Business tracing * * * * Requirement Requirements Knowledge Model This model provides a language for communicating the knowledge that you discover during requirements-related activities. We present it here as a guide to the information you

More information

How to Find Use Cases from Business Process (BPMN)? Written Date : February 17, 2014

How to Find Use Cases from Business Process (BPMN)? Written Date : February 17, 2014 Written Date : February 17, 2014 The BPMN is being increasingly used for identifying requirements for software that supports business processes. Software requirement is often found to be misaligned with

More information

Workflow Process: Sales Orders

Workflow Process: Sales Orders Workflow Process: Sales Orders Click on the Sales Order icon on the Home Page or go to Customers => Create Sales Orders. Sales orders are used for tracking a customer s order prior to shipping. The information

More information

Functional Area Systems Accounting Transaction Systems

Functional Area Systems Accounting Transaction Systems ACS-1803 Introduction to Information Systems Instructor: Kerry Augustine Functional Area Systems Accounting Transaction Systems Lecture Outline 4, Part 1 ACS-1803 Introduction to Information Systems Functional

More information

10/2/2018. Functional Area Systems Accounting Transaction Systems. Functional Area Information Systems

10/2/2018. Functional Area Systems Accounting Transaction Systems. Functional Area Information Systems ACS-1803 Introduction to Information Systems Instructor: Kerry Augustine Functional Area Systems Transaction Systems Lecture Outline 4, Part 1 ACS-1803 Introduction to Information Systems Functional Area

More information

1/22/2018. Functional Area Systems Accounting Transaction Systems. Functional Area Information Systems

1/22/2018. Functional Area Systems Accounting Transaction Systems. Functional Area Information Systems ACS-1803 Introduction to Information Systems Instructor: Kerry Augustine Functional Area Systems Transaction Systems Lecture Outline 4, Part 1 ACS-1803 Introduction to Information Systems Functional Area

More information

Version No: 3.0, Build No: 3. Portal Release Notes V3B3

Version No: 3.0, Build No: 3. Portal Release Notes V3B3 Version No: 3.0, Build No: 3 Portal Release Notes V3B3 Table of Contents Important Note: The current version of V3B3 is supported with Compatibility View Settings OFF for IE (Internet Explorer) browsers....

More information

Requirements for an MDM Solution

Requirements for an MDM Solution Requirements for an MDM Solution A proven approach for how to gather, document, and manage requirements for a Master Data Management solution from Inception through Implementation by Vicki McCracken Copyright

More information

IIBA MN PDD Sep 20, 2016

IIBA MN PDD Sep 20, 2016 IIBA MN PDD Sep 20, 2016 Dr. Susan Heidorn BRMP, CBAP, PMP, CSM, HSDP Director of Business Solutions Watermark Learning, Inc. @DrSKHeidorn susanheidorn Enhanced 1 Performance. Enduring Results. Woman owned

More information

DHL IMPORT EXPRESS ONLINE USER GUIDE FOR IMPORTERS WE COORDINATE EFFECTIVE COMMUNICATION BETWEEN YOUR SHIPPERS AND YOU FOR YOU. dhl-usa.

DHL IMPORT EXPRESS ONLINE USER GUIDE FOR IMPORTERS WE COORDINATE EFFECTIVE COMMUNICATION BETWEEN YOUR SHIPPERS AND YOU FOR YOU. dhl-usa. DHL IMPORT EXPRESS ONLINE USER GUIDE FOR IMPORTERS WE COORDINATE EFFECTIVE COMMUNICATION BETWEEN YOUR SHIPPERS AND YOU FOR YOU. dhl-usa.com/ieo CONTENTS Importer Manage Your Imports 3 Helpful Guide Information

More information

Contoh Pengembangan SIM

Contoh Pengembangan SIM Contoh Pengembangan SIM Project Management Project Management Project Management Project Management Expectation Management Matrix Initial Expectation Adjusting Expectation Changing Priorities Problem

More information

Order Manager Cookbook

Order Manager Cookbook Order Manager Cookbook Rev: 2014-02-20 Sitecore E-Commerce Services 2.2 on CMS 7.0 or Later Order Manager Cookbook An end user guide to Sitecore E-Commerce Services and Order Manager Table of Contents

More information

Enterprise Architect for Business Analysts

Enterprise Architect for Business Analysts Course Objectives Innovative Business Analysts need to find better ways to improve project productivity, reduce risk, and to deliver business value. Learn why the IIBA selected Enterprise Architect as

More information

Business Analysis Professional Development Program

Business Analysis Professional Development Program Duration: 6 days (3 Days - Business Analysis Fundamentals + 3 Days - Business Analysis in Practice) PM-Partners have been leaders in training and professional certification for over 20 years. Our trainers

More information

COD Marketplace Add-On

COD Marketplace Add-On COD Marketplace Add-On webkul.com /blog/marketplace-cash-delivery-magento2/ Published On - February 8, COD Marketplace Add-On allows the sellers to add Cash On Delivery feature to their2016 products. The

More information

5.0 Creating Invoices in PowerTrack

5.0 Creating Invoices in PowerTrack 5.0 Creating Invoices in PowerTrack 5.1 Bringing up the Invoice Entry Screen After you log into PowerTrack and access Transactions (section 2.3), you will be presented with a screen that will allow you

More information

H.E.L.P. HARVESTERS EXPRESS LEARNING PROGRAM User Guide for Harvesters Express 3.0 Ordering System

H.E.L.P. HARVESTERS EXPRESS LEARNING PROGRAM User Guide for Harvesters Express 3.0 Ordering System H.E.L.P HARVESTERS EXPRESS LEARNING PROGRAM User Guide for Harvesters Express 3.0 Ordering System A Customer Care Training Program Created For Harvesters Member Agencies Version 3.0 Issued February 5,

More information

Plan. Start looking at how to model the system s requirements Identify and list. Describe use cases Draw Use Case Diagrams. user stories use cases

Plan. Start looking at how to model the system s requirements Identify and list. Describe use cases Draw Use Case Diagrams. user stories use cases CSCI 375 USE CASES Plan Start looking at how to model the system s requirements Identify and list user stories use cases Describe use cases Draw Use Case Diagrams User Stories Definition: One short sentence

More information

BABOK V3 Perspectives: What are they?

BABOK V3 Perspectives: What are they? BABOK V3 Perspectives: What are they? Eugenia [Gina] Schmidt, PMP CBAP PBA Fraser Michigan Webinar Abstract As described in the BABOK V3, Perspectives provide ways to approach business analysis work in

More information

A Guide to the Business Analysis Body of Knowledge (BABOK Guide), Version 2.0 Skillport

A Guide to the Business Analysis Body of Knowledge (BABOK Guide), Version 2.0 Skillport A Guide to the Business Analysis Body of Knowledge (BABOK Guide), Version 2.0 by The International Institute of Business Analysis (IIBA) International Institute of Business Analysis. (c) 2009. Copying

More information

Create Items Variations Manual

Create Items Variations Manual Vendio Merchant s Guide Create Items Variations Manual Vendio Services, Inc. 2800 Campus Drive San Mateo, CA 94403 www.vendio.com Contents Create Items Overview... 4 Create Items Concepts... 4 Marketplaces

More information

Requirements Engineering and Software Architecture Project Description

Requirements Engineering and Software Architecture Project Description Requirements Engineering and Software Architecture Project Description Requirements Engineering Project Description The project is student-driven. There will be external sponsors, users, and others that

More information

End To End Training For Your Business Analyst Career

End To End Training For Your Business Analyst Career Page 1 of 10 Business Analyst Boot Camp www. End To End Training For Your Business Analyst Career Analysis Documentation Planning Elicitation IT Business Analyst Training Management Communication Enterprise

More information

Contents OVERVIEW... 3

Contents OVERVIEW... 3 Contents OVERVIEW... 3 Feature Summary... 3 CONFIGURATION... 4 System Requirements... 4 ConnectWise Manage Configuration... 4 Configuration of Manage Login... 4 Configuration of GL Accounts... 5 Configuration

More information

Sales Order Management Process Overview

Sales Order Management Process Overview Sales Order Management Process Overview Sales Quote A sales quote is a document sent to a potential customer, offering to sell goods or services at a certain price under specified conditions. It allows

More information

Tailoring Scope by Project

Tailoring Scope by Project NEW! Tailoring Scope by Project Why One Scope Description Doesn t Fit All A White Paper from RMC Project Management, Inc. www.rmcproject.com 10953 Bren Road East, Minnetonka, Minnesota 55343, USA Main

More information

BABOK v3 Task to Technique Mapping

BABOK v3 Task to Technique Mapping BABOKv3 Task Technique # Technique Name Knowledge Area Business Planning and Monitoring Plan Business Approach 10.18 Document 10.20 Financial Plan Stakeholder Engagement 10.9 Business Rules 10.18 Document

More information

An Introduction to Use Cases

An Introduction to Use Cases An Introduction to Use Cases Geri Schneider and Jason P. Winters Wyyzzk, Inc. Santa Clara, CA 95051 1 Abstract Use cases, also referred to as user stories, enable the functional requirements of a software

More information

CxC Studio 151 Inventory System

CxC Studio 151 Inventory System CxC Studio 151 Inventory System Team 2 Richard Clark, Lindsay Haley, Jordan James, & Benjamin McCoy Phases 1 & 2 ISDS 4125 October 6, 2014 Page 1 Table of Contents Executive Summary... 3 Requirements Analysis...

More information

Infor VISUAL 9 Features & Benefits through VE 9 R3. Copyright Infor. All Rights Reserved.

Infor VISUAL 9 Features & Benefits through VE 9 R3. Copyright Infor. All Rights Reserved. Infor VISUAL 9 s & Benefits through VE 9 R3 1 Core Business s 2 Lifecycle Notifications s Send e-mail notification when sales and purchasing events occur Determine notification points at the business partner

More information

SCP-Embraer Train the Trainer. Commercial Invoice

SCP-Embraer Train the Trainer. Commercial Invoice SCP-Embraer Train the Trainer Commercial Invoice Commercial Invoice Overview The Supplier uses the Commercial Invoice to ship material goods and initiate and settle financial transactions related to material

More information

ConnectWise-Sage 50 Accounts User Guide

ConnectWise-Sage 50 Accounts User Guide ConnectWiseSupport@mobiusworks.com www.mobiusworks.com ConnectWise-Sage 50 Accounts Version 3.0.0.7 September 11, 2015 Table of Contents Table of Contents... 2 INSTALLATION AND CONFIGURATION... 4 Introduction...

More information

Create Items Sell on ebay Manual

Create Items Sell on ebay Manual Vendio Merchant s Guide Create Items Sell on ebay Manual Vendio Services, Inc. 2800 Campus Drive San Mateo, CA 94403 www.vendio.com Contents Create Items Overview... 5 Create Items Concepts... 5 Marketplaces

More information

Demo Script. Classification: Internal and for Partners. SAP Business ByDesign Reference Systems. Version: Golden Demo

Demo Script. Classification: Internal and for Partners. SAP Business ByDesign Reference Systems. Version: Golden Demo Demo Script Classification: Internal and for Partners Version: 20171218 SAP Business ByDesign Reference Systems Disclaimer This demo script is based on the ByD Reference System for the Almika model company.

More information

Agile Acquisition. Peter Modigliani 10 Dec 12. Presented to: Mr. Koen Gijsbers. General Manager NATO Communications and Information Agency

Agile Acquisition. Peter Modigliani 10 Dec 12. Presented to: Mr. Koen Gijsbers. General Manager NATO Communications and Information Agency Agile Acquisition Peter Modigliani 10 Dec 12 Presented to: Mr. Koen Gijsbers General Manager NATO Communications and Information Agency Approved for Public Release; Distribution Unlimited 12-4964 2012-The

More information

A basic knowledge of ERP concepts will help you in understanding the concepts of SAP Material Management System described in this tutorial.

A basic knowledge of ERP concepts will help you in understanding the concepts of SAP Material Management System described in this tutorial. About the Tutorial SAP is an enterprise resource planning software that was basically designed to manage resources, information and activities that are required to complete business processes such as procurement

More information

An Introduction to Use-Case Modeling

An Introduction to Use-Case Modeling An Introduction to Use-Case Modeling The process of modeling a system s functions in terms of business events who initiated the events how the system responds to those events An approach that facilitates

More information

Multi Vendor Marketplace

Multi Vendor Marketplace Multi Vendor Marketplace webkul.com/blog/magento2-multi-vendor-marketplace/ December 24, 2015 Multi Vendor Marketplace Extension converts your Magento Store into a complete online marketplace shop. Using

More information

Information Systems RE Business Process and Data Analysis (cont d) + Use Case Analysis

Information Systems RE Business Process and Data Analysis (cont d) + Use Case Analysis REQUIREMENTS ENGINEERING LECTURE 2016/2017 Dr. Joerg Doerr Information Systems RE Business Process and Data Analysis (cont d) + Use Case Analysis AGENDA Basics Context Analysis Business Process & Data

More information

M3 Playbook Guidance. 1.1 Establish Initial Customer PMO and Processes. Human Resources (HR)/Staffing Plan

M3 Playbook Guidance. 1.1 Establish Initial Customer PMO and Processes. Human Resources (HR)/Staffing Plan M3 Playbook Guidance Phase 1: Readiness This guidance is intended for use by organizations to confirm and validate that their plans are comprehensive and have adequate level of detail for proper migration

More information

Microsoft Dynamics GP. Purchase Order Processing

Microsoft Dynamics GP. Purchase Order Processing Microsoft Dynamics GP Purchase Order Processing Copyright Copyright 2012 Microsoft. All rights reserved. Limitation of liability This document is provided as-is. Information and views expressed in this

More information

DHL IMPORT EXPRESS ONLINE USER GUIDE FOR SHIPPERS WE COORDINATE EFFECTIVE COMMUNICATION BETWEEN YOUR SHIPPERS AND YOU FOR YOU. dhl-usa.

DHL IMPORT EXPRESS ONLINE USER GUIDE FOR SHIPPERS WE COORDINATE EFFECTIVE COMMUNICATION BETWEEN YOUR SHIPPERS AND YOU FOR YOU. dhl-usa. DHL IMPORT EXPRESS ONLINE USER GUIDE FOR SHIPPERS WE COORDINATE EFFECTIVE COMMUNICATION BETWEEN YOUR SHIPPERS AND YOU FOR YOU. dhl-usa.com/ieo CONTENTS Shipper Manage Your Exports 3 Helpful Guide Information

More information

WELCOME TO THE ONLINE SHIPPING USER GUIDE

WELCOME TO THE ONLINE SHIPPING USER GUIDE Online Shipping WELCOME TO THE ONLINE SHIPPING USER GUIDE onlineshipping.dhl.com ON THE GO OR IN THE OFFICE, Online SHIPPING GETS IT THERE. Ideal for busy small-business owners, office managers, or anyone

More information

An Agile PRINCE? Successful project delivery with PRINCE2 and Agile

An Agile PRINCE? Successful project delivery with PRINCE2 and Agile An Agile PRINCE? Successful project delivery with PRINCE2 and Agile Guy Hancock in an AP nutshell Project Manager / Business Analyst / Product Designer & Owner / Service Designer / Techie (dev) I like

More information

Welcome to V. Alexander s Importer Security Filing software training. V. Alexander is acting

Welcome to V. Alexander s Importer Security Filing software training. V. Alexander is acting Welcome to V. Alexander s Importer Security Filing software training. V. Alexander is acting as the U.S. Customs broker for your USA importer and will be processing ISF information directly with U.S. Customs

More information

A Guide to Critical Success Factors in Agile Delivery

A Guide to Critical Success Factors in Agile Delivery IBM Global Business Services, U.S. Federal May 6, 2016 A Guide to Critical Success Factors in Agile Delivery Paul Gorans, Agile Competency Lead, IBM GBS Federal A bit about me 6 Years USAF: NSA Operations,

More information

Smart Internal Billing Manual 9.2

Smart Internal Billing Manual 9.2 Smart Internal Billing Manual 9.2 Table of Contents Smart Internal Billing... 2 Creating & Defining an Item... 3 Modifying an Existing Item... 5 Creating an Invoice... 7 Approving an Invoice... 14 Denying

More information

Build Your Own SAP Fiori App in the Cloud 2016 Edition Develop Challenge

Build Your Own SAP Fiori App in the Cloud 2016 Edition Develop Challenge Story In a warehouse where packages are prepared to be sent to clients, there re usually two big differentiated zones: one where the items are stored and one where the packages are prepared. There s constant

More information

Business Process Analysis for Trade Facilitation

Business Process Analysis for Trade Facilitation Inception Workshop on Trade and Transport Facilitation Performance Monitoring System (TTFPM): BPA+ Business Process Analysis for Trade Facilitation Mr. Tengfei Wang Economic Affairs Officer UNESCAP wangt@un.org

More information

Better Requirements and Improved Collaboration with User Stories

Better Requirements and Improved Collaboration with User Stories Better Requirements and Improved Collaboration with User Stories Joann Pagett, CBAP Kevin Chase, CBAP November 4 th, 2016 2015 Wells Fargo Bank, N.A. All rights reserved. For public use. Speakers Joann

More information

SupplyWEB Frequently Asked Questions (FAQ) for Suppliers

SupplyWEB Frequently Asked Questions (FAQ) for Suppliers Contents Contents...1 Navigation... 2 Logging in...2 I can t remember my login and password....2 How do I answer my Security Questions?...2 I am a new user. How do I obtain login information?...2 I put

More information

[Name] [ ID] [Contact Number]

[Name] [ ID] [Contact Number] [Name] [Email ID] [Contact Number] THIS IS ONLY MODEL RESUME - DO NOT COPY AND PASTE INTO YOUR RESUME. PROFILE SUMMARY 15+ years of IT experience in Consulting and worked with the Major clients for the

More information

Off-Campus Work-Study Employer JobX Training Guide

Off-Campus Work-Study Employer JobX Training Guide Off-Campus Work-Study Employer JobX Training Guide Student Employment Services Training Topics: 1. Introduction 2. Login 3. Add a job 4. Edit a job 5. Review on-line applications 6. Send Hiring Correspondence

More information

PMI Agile Certified Practitioner (PMI-ACP) Duration: 48 Hours

PMI Agile Certified Practitioner (PMI-ACP) Duration: 48 Hours PMI Agile Certified Practitioner (PMI-ACP) Duration: 48 Hours Organizations that are highly agile & responsive to market dynamics complete more of their projects successfully than their slower-moving counterparts.

More information

How to Successfully Collect, Analyze and Implement User Requirements Gerry Clancy Glenn Berger

How to Successfully Collect, Analyze and Implement User Requirements Gerry Clancy Glenn Berger Esri International User Conference San Diego, California Technical Workshops July 24, 2012 How to Successfully Collect, Analyze and Implement User Requirements Gerry Clancy Glenn Berger Requirements Gathering

More information

BUSINESS PROCESS MODELLING Primer Version 0.2

BUSINESS PROCESS MODELLING Primer Version 0.2 BUSINESS PROCESS MODELLING Primer Version 0.2 1 Purpose & Scope The following pages describe the beginning of Business Process Modelling. The first step is a simple gathering of information into one or

More information

Practical Agile: Hands-on application of agile principles and practices to turn business concepts into deliverable, value based components

Practical Agile: Hands-on application of agile principles and practices to turn business concepts into deliverable, value based components Practical Agile: Hands-on application of agile principles and practices to turn business concepts into deliverable, value based components Mark Ferraro, CapTech Consulting mferraro@captechconsulting.com

More information

Scope Management. 2. Meetings 2. Requirements Management Plan 3. EEF 4.OPA

Scope Management. 2. Meetings 2. Requirements Management Plan 3. EEF 4.OPA Scope Management 5.1 Plan Scope Management: The process of creating scope management plan that documents how project scope will be defined, validated and controlled # Requirement: Condition or capability

More information

Enterprise Architect Quick Start

Enterprise Architect Quick Start Delivering a Solutions Project from Requirements, Analysis, Design, Implementation and Testing using Enterprise Architect This intensive "hands-on" Workshop reveals the importance of developing UML modeling

More information

Your Complete ecommerce Web-to-Print Solution. 15 Steps to Launching your ecommerce W2P Storefront

Your Complete ecommerce Web-to-Print Solution. 15 Steps to Launching your ecommerce W2P Storefront Your Complete ecommerce Web-to-Print Solution 15 Steps to Launching your ecommerce W2P Storefront Table of Contents: Step 1. Storefront Template Selection... Page 4 Step 2. Upload Your Company Logo...

More information

WELCOME TO THE WEB SHIPPING USER GUIDE

WELCOME TO THE WEB SHIPPING USER GUIDE Online Shipping WELCOME TO THE WEB SHIPPING USER GUIDE webshipping.dhl.com ON THE GO OR IN THE OFFICE, WEB SHIPPING GETS IT THERE. Ideal for busy small-business owners, office managers, or anyone on the

More information

MIS 3504 Digital Design and Innovation

MIS 3504 Digital Design and Innovation MIS 3504 Digital Design and Innovation Process Flow Stephen Salvia Photo: Installation by Jenny Holzer, US Pavillion, Venice Biennale 1990 Process DIAGRAMMING Understanding HOW people do their work Think

More information