HAMILTON SUNDSTRAND (BOEING) DROP SHIP CERTIFICATION OF CONFORMANCE REQUIREMENTS FOR SUPPLIERS

Transcription

1 Alice Chamberland DATE: 2014/03/20 ENGINEERING RECORDS: A CHAMBERLAND THIS DOCUMENT IS THE PROPERTY OF UTC AEROSPACE SYSTEMS YOU MAY NOT POSSESS, USE, COPY OR DISCLOSE THIS DOCUMENT OR ANY INFORMATION IN IT, FOR ANY PURPOSE, INCLUDING WITHOUT LIMITATION, TO DESIGN, MANUFACTURE OR REPAIR PARTS, OR OBTAIN ANY GOVERNMENT APPROVAL TO DO SO, WITHOUT UTC AEROSPACE SYSTEMS EXPRESS WRITTEN PERMISSION NEITHER RECEIPT NOR POSSESSION OF THIS DOCUMENT ALONE, FROM ANY SOURCE, CONSTITUTES SUCH PERMISSION POSSESSION, USE, COPYING OR DISCLOSURE BY ANYONE WITHOUT UTC AEROSPACE SYSTEMS EXPRESS WRITTEN PERMISSION IS NOT AUTHORIZED AND MAY RESULT IN CRIMINAL AND/OR CIVIL LIABILITY Page 1 of 8

2 Policies and Definitions 10 Procedure 20 APPENDICES Source Inspection/Acceptance Procedure 1 10 POLICIES AND DEFINITIONS 11 Scope To define those tasks, normally performed by Boeing Commercial Airplane Source Inspectors or, as delegated, to Hamilton Sundstrand Designated Quality Representatives This procedure provides Hamilton Sundstrand (HS) suppliers details on what information and documentation is required for certification of Drop Ship articles Delegation of product verification is limited to approved Sub-tier suppliers Information contained herein is in accordance with Boeing D , Drop Ship Certification of This Conformance Watermark Requirements for Boeing Suppliers 12 Policies This procedure is applicable to all Hamilton Sundstrand sites providing HS supplier flow down for Boeing Drop Shipment requirements This procedure addresses activities associated with inspections during assembly, test, and preparations for hardware delivery These instructions apply to OEM production, development-type, and customer returned material orders as selectively specified by the customer HS Suppliers may not further delegate HS/Boeing product verification activities to their Sub-tier suppliers without prior permission from HS and Boeing Any approved delegation requires the flow down of HSM 18 requirements contained herein HS reserves the right to revoke the supplier's implementation of this program at any time, without explanation HS may, from time to time terminate all or part of this program hereunder, by written notice to Seller Any such written notice of termination shall specify the effective date and the extent of any such termination 13 Definitions Boeing: The Boeing Company, a Delaware corporation acting by and through Boeing Commercial Airplanes ("Boeing") Customer: The term Customer may refer to Hamilton Sundstrand s customer, Boeing Commercial Airplanes, or it may refer to Hamilton Sundstrand as the customer of the supplier Page 2 of 8

3 Designated Quality Representative (DQR): A supplier Inspector, Quality Engineer and/or Quality Supervisor approved by HS and trained to perform tasks, which relieve a Customer representative from personally performing all, or part of, their inspection/audit tasks Drop Ship: Delivery of an article procured under a Boeing purchase document and certified by a providing supplier to a receiving supplier Escape Nonconforming Parts Per Million (NPPM or PPM): Number of defective parts escaped to the Customer / Number of Parts Shipped to the Customer * 1 million HS BU Drop Ship Manager: An HS employee who will perform the associated tasks defined in this procedure while working with the supplier s quality representative (SQR) or supplier quality & development engineers Over inspection: Any inspection by a second person after normal production inspection process, of product/records/forms or any quality involvement with acceptance testing stipulated by HS Program: Delegation of inspection authority tasks to HS suppliers that are normally performed by Boeing Commercial Airplanes Source Inspectors or, as delegated, This to Watermark Hamilton Sundstrand Designated Quality Representatives The delegation shall consist of details on what information and documentation is required for certification of Drop Ship articles Providing Supplier: Hamilton Sundstrand, the organization Boeing contracted with to drop ship articles on Boeing s behalf Consuming Partner: An organization receiving a drop ship article from a providing supplier, as directed by Boeing Also referred to as PMI Sub-tier Supplier: An organization with whom a Boeing supplier has contracted directly or indirectly (eg organization within the Boeing supplier s supply chain) 14 Abbreviations and Acronyms DQR: Designated Quality Representative HS: Hamilton Sundstrand NPPM: Nonconforming Parts Per Million PO: Purchase Order PQA: Procurement Quality Assurance SPC: Statistical Process Control OEM: Original Equipment Manufacturer BU: Business Unit PMI: Partner Managed Inventory SQR: Supplier Quality Representative Page 3 of 8

4 20 PROCEDURE Sub-tier Supplier 21 Select Designee who can perform the designated tasks and present resume/yearly eye exam results to SQR for approval Designee must have at least one year experience in a Quality related function Any exceptions to this requirement shall be coordinated with HS UTCQR Form 3 is submitted following HSM17 instructions 22 It is recommended that two (2) Designees be identified for each supplier One Designee may serve as the primary, taking overall responsibility for the program, with others serving as alternates 23 Prior to delegation, the sub-tier supplier shall agree to participate in the following performance review initiative: Retain HS Approved Supplier status Monitor HS product escapes or PPM with the goal of Gold or Performing Ensure adequate corrective action is taken to address escapes Provide evidence of monitoring and corrective action upon request 24 Prior to delegation, the sub-tier supplier shall ensure all delinquent corrective actions are resolved for the product proposed for drop ship 25 Obtain written approval from HS (with Boeing Supplier Quality concurrence) for Boeing delegation UTCQR Form 8 is submitted following HSM17 instructions 251 The scope of delegation will be by Sub-Tier Supplier site approval 26 Maintain current list of approved Designees 27 Provide notification of change in ownership, management or Page 4 of 8

5 location of facilities 28 Maintain Quality System approval in accordance with HS requirements 29 Maintain latest revision of HSM 18 supplied work instructions directing designee activity 210 Participate in HSM18 yearly audit with HS SQR Sub-Tier Supplier Designated Quality Representative 211 Inspect and process Drop Ship article(s) as directed by HSM18, in accordance with Appendix Sign, stamp and date Packing Slip and process documentation per HS instructions Stamp used can be the DQR company assigned quality stamp; electronic assigned DQR number stamp or last three digits of supplier ID stamp 213 Perform random audits and over-inspections, witness testing, and validate corrective action using agreed upon criteria and instructions 214 Summarize/document activity as directed by HS 215 Perform other instructions as directed by HS Note: Designees are strictly forbidden to perform Boeing Drop Ship Inspection if they have inspected the product at the Subtier Supplier level Designees who are approved as DQRs following HSM17 are allowed to perform Boeing Drop Ship inspection on the same lot of parts Page 5 of 8

6 Appendix 1 Source Inspection/Acceptance Procedure 10 Source Inspection/Acceptance Procedure 11 The acceptance process to be utilized by the Designee performing source inspection for Boeing will include the following elements as minimum: 111 Complete examination of the applicable purchase order requirements, with emphasis on source inspection, product identification, quality and delivery requirements 112 Review of manufacturing/assembly records and functional test reports, including but not limited to: Assembly Data Sheets Test Data Sheets Inspection Records SPC Control Charts (key characteristics), as applicable 113 Review of applicable drawings and specifications, including but not limited to: Hamilton Sundstrand Installation Drawing Hamilton Sundstrand Assembly Drawing Applicable Inspection and Test Procedures Hamilton Sundstrand Procurement Specification 114 Reinspection of selected characteristics (as applicable) % visual inspection of all products Each Drop Ship article shall be visually examined for the following, but not limited to: Workmanship Quality Accuracy& Legibility of Part Markings/Inspection Stamps Appearance of Finishes/Coatings Sharp Edges, Nicks, Burrs, Scratches Freedom of Movement of Working Details Page 6 of 8

7 20 Sub-tier Supplier Shipping Documents 21 Shipping document(s) shall be examined to ensure compliance to HS/Boeing PO requirements This information may include the following (as required): Sub-tier Supplier (name/address) Part Name/Description Date of Shipment Quantity Shipped Part Number (as shown on PO) Serial Number of Article(s) Shipped Multiple Boxes (Box#_of_) Unit of Measure Packing Slip Number 22 Upon completion of Boeing Source Inspection/Acceptance each Drop Ship article s Packing Slip will be identified with the following statements, as a minimum: A) A signed, stamped and dated Certification of Conformance statement This certifying Watermark that the Quality Assurance department has inspected the articles and they adhere to all applicable drawings and/or specifications B) A Drop Ship Declaration statement, for example This is a Boeing Drop Shipment C) A statement indicating Boeing Inspection Authority, in accordance with the statements provided in Figure 1 Figure 1 Boeing Inspection Authority Statements Delegated Boeing inspection authority has been granted by Boeing to Hamilton Sundstrand Delegated Boeing inspection authority has been granted by Hamilton Sundstrand to [Sub-tier Supplier Name] Acceptance/inspection has been accomplished by [Sub-tier Supplier Name] on behalf of Boeing 30 Sub-tier Supplier Records 31 The Sub-tier Supplier shall maintain records of all drop shipments made on behalf of HS/Boeing and make them readily retrievable and available upon request As a minimum, the records will include documentation identified in 20 of this appendix Page 7 of 8

8 32 Drop ship records are considered quality records and shall be retained in accordance with ASQR Steps must be taken to ensure the records are adequately controlled and protected to prevent loss, damage, premature deterioration or unauthorized use Records must be protected against mischief, inattention, or inadvertent damage Records may not be kept in personal files, or a personal disk or personal storage device 34 Notify SQR immediately when retention and preservation of records can no longer be assured Page 8 of 8