Third-party logistics at your fingertips.

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1 Third-party logistics at your fingertips.

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3 Get exactly the logistics services you need. Where and when you need them. No matter what business you re in, chances are the core part of it doesn t involve logistics getting your goods and services where they need to go, when they need to be there, and in the most logical, efficient and cost-effective manner possible. That s where we come in. Meritor has a 100-year heritage of innovation in the transportation industry. We are a premier global supplier of integrated systems, modules and components to original equipment manufacturers and the aftermarket all backed by unsurpassed worldwide service and support. As part of our commitment to be the supplier of choice for our customers, we have developed an integrated supplychain management system that is second to none. Our customers demand and deserve nothing less. Because for them, not getting the right part at the right time means lost opportunity and lost revenue. That s why we re so dedicated to delivering the customized capabilities, the efficiencies, the reach and the scope of services our customers need. Simply put, we live in a competitive world, and Meritor Aftermarket Services is here to give your global operation the edge it takes to stay ahead.

4 We are logistics. Logistics is an integral part of our business. We manage more than 300,000 part numbers, supplying parts worldwide for several major commercial vehicle component brands, including Meritor, Meritor WABCO, Euclid, Gabriel, Fras-Le, Mascot Truck Parts, Trucktechnic and more. Our unmatched skills, techniques and experience in the field of logistics have resulted in industry-leading fill rates. Our facilities are state-of-the-art, and we are committed to keeping them that way. In fact, our best-in-class lean production system is an integral part of our philosophy of continuous improvement, resulting in increased efficiency, greater productivity, improved delivery performance and higher quality. And we continue to invest considerable resources to fully modernize our plants to meet logistics challenges well into the future. As a leader in our industry with global reach, we apply the same kind of forward thinking to the science of logistics that we do to developing and manufacturing our worldclass products. Now we re ready to bring our extensive capabilities and expertise in logistics to your business, delivering solutions to give you a real competitive advantage.

5 Your partner in productivity. We are a full-scale third-party logistics (3PL) provider offering a comprehensive range of services, allowing us to create a truly customized solution for your operation. Services include: n Aftermarket Growth n Consulting Services n Packaging n Kitting n Transportation Management n Distribution n Remanufacturing n Globalization n Customer Support n Reverse Logistics n Materials Management n Line Sequencing n Systems & Technology With Meritor as your logistics partner, you can outsource part or all of your supplychain management functions. Have us run your complete logistics operation top to bottom and end to end. Or simply select the services you need. It s all at your fingertips. Our unmatched depth and breadth of capabilities means you get exactly what you need. More important, it means you can truly do what s most important: stay focused on your core business.

6 Materials Management Third-party logistics is much more than moving freight. It calls for a unique set of skills, techniques, and deep experience to provide the highest performance for your service parts and aftermarket business. Our proven planning expertise enables us to design the model and the systems that work best to deliver the performance your supply-chain needs. We can help you correctly anticipate customer demand. Create adequate inventories and optimize for seasonal and market influences. Choose the best metrics for measuring distribution system performance. Offer proven techniques that make an immediate improvement in your distribution plan. And whatever else you need to enhance your supply-chain performance, eliminating bottlenecks and expediting workflow for cost-effective results. Our advanced Parts Forecasting/Planning and Replenishment system is optimized to meet the specific needs of Meritor Aftermarket Services and our clients. It incorporates 15 distinct forecasting models with a best fit methodology, as well as extensive simulation capabilities.

7 Distribution Proven distribution and order fulfillment are the lynchpins of our logistics system. It begins with efficient warehousing, organized for maximum throughput and total accountability. It s so organized, in fact, that we know precisely where every one of millions of parts are located at every step of the process. In real time. More important, we know the most efficient way to move, track and ship them. Key distribution capabilities: n Our comprehensive labeling system is continually updated and monitored. n Cross-docking allows us to redirect special shipments to provide the most cost-effective inventory storage and to minimize handling. n High-speed kitting technology allows us to sort and package exactly the components you need to create, assemble and fulfill the kits your customers want, and proceed quickly to packaging and shipping. n Our dedicated Quality Assurance system continually monitors all of our processes so that your requirements are met every time. n Our Production Part Approval Process (PPAP) test procedures include optical comparison tests, coordinate measurement and load testing. PPAP ensures that parts from suppliers meet your engineering specifications and desired quality standards. n We also provide lot traceability and nonconforming recall capabilities. Few other 3PL providers can provide such extensive product quality assurance capabilities.

8 Systems & Technology To meet the needs of your customers worldwide, you need a strong foundation of business systems that work synergistically to maximize every efficiency. Meritor Aftermarket Services relies upon proven IT systems, and we are continually investing in new technology to provide you with every competitive advantage. From cutting-edge warehouse management systems to global inventory software we provide the digital edge that helps you compete and win in the global marketplace. Key system advantages: n Flexible and scalable to match your requirements. n Real-time access to global inventories. n Robust multi-model demand and forecasting. n Complex kit planning and execution. n Integrated transportation management. n Web-ready catalog and ecommerce capabilities. n 24/7 monitoring and support.

9 Transportation Management Meritor has deep roots in the transportation industry, with over a century of experience delivering the products and services our customers demand. We leverage our vast knowledge of the industry to select and manage the absolute best transportation options for our logistics clients. Our transportation management system utilizes the most advanced technology. We deliver the whole package from carrier selection management to complete outbound and inbound management. We also offer a full range of freight forwarding, freight bill and payment processing capabilities.

10 Packaging Our dedicated packaging team takes a hands-on approach to meeting your packaging requirements. No order is too small or too large. And no one provides the packaging flexibility that we do allowing you to further build your brand. We can even assist you in developing your brand strategy. You ll find that our customized approach delivers exactly the results you and your customers want. Need a specialized design for components to prevent damage? Let our packaging organization redesign your package.

11 Kitting Being able to assemble and ship exactly the kits your customers need is a big advantage that few 3PL firms can offer. We not only deliver kits, but we can also optimize them any way you want quickly, accurately and efficiently. Do multi-level builds of materials or subkits become a challenge for your system? Our system is designed to handle even the most difficult kitting challenges. We make it look easy. High-speed kitting technology allows us to sort and package exactly the components you need to create, assemble and fulfill the kits your customers want and then proceed quickly to packaging and shipping.

12 Line Sequencing In addition to kitting, we can also provide line sequencing and line-side delivery. Or we can postpone assembly as needed to meet your exact schedule. Because we have a rich heritage of manufacturing capabilities, we also offer a variety of sub-assembly options even complete assembly to meet your requirements.

13 Globalization Navigating customs and regulations across many countries, languages and nationalities is one of the many challenges presented by globalization. With Meritor as your logistics partner, you ll be able to thrive in the global marketplace. Because we regularly provide complete logistics services for our own global operations which involve every continent and virtually every country we re wellpositioned to provide these services for you. We know how to meet every requirement and keep your deliveries moving. On time.

14 Customer Support Should your operation require it, we have the team, the technology and six Customer Care Centers around the globe to provide proven, satisfying customer service every hour of the day, every day of the year. Our team, which has earned the industry s highest customer service approval rating, can work with the support of online order entry, or without it. Once your order entry process is put into place and our team is trained on your specific product line, we can provide customer satisfaction second to none. Our excellent teamwork also extends to accurate invoicing, follow-up and claims management. Whatever you require, we can deliver. We offer online parts manual capabilities, or our representatives can work very effectively from product manuals and drawings to provide excellent technical support.

15 Reverse Logistics Reversing the flow of products and materials when necessary can be vitally important for increasing your ROI. With our process standardization and system controls, we offer the complete ability to reverse the flow for returns of inventory for whatever reason for repairs, for remanufacturing or for disposal and update of products. Our systems are in place. We are equipped and ready. Just say the word.

16 Remanufacturing At Meritor Aftermarket Services, remanufacturing components is a primary focus of our business. Every day of the year, we remanufacture genuine Meritor components and axles, Allison transmissions Eaton Fuller transmissions and Dana and Mack differential carriers under the Mascot Truck Parts brand, and many all-makes components. Through our world-class lean production processes, we ve taken remanufacturing to the next level with innovation that better serves our customers. For example, our proprietary PlatinumShield coating for remanufactured brake shoes ensures maximum brake shoe life. And our services provide everything you need, including core management, core returns and customer support. All told, Meritor Aftermarket Services delivers experience, innovation and uncompromising quality like no one else can.

17 Aftermarket Growth More than any other third-party logistics provider, Meritor Aftermarket Services knows how to grow your aftermarket and service parts business. Here are some examples of how we can help: n Promote and protect your genuine parts so that you keep and grow your aftermarket business. n Penetrate new markets. n Create and grow your brand through aftermarket customers.

18 Consulting Services Depending on your business needs, we can provide any number of different options to enable your aftermarket business and logistics model to function most effectively. With our broad knowledge of business applications based on more than a century of experience, you ll find us to be a trusted source of advice. Whether it be management of your suppliers or specific program management needs, we can provide the insightful analysis and smart solutions your operation needs to maximize business performance.

19 The global reach you need. We live in a competitive world, and Meritor Aftermarket Services is here to give your global operation the edge it takes to stay ahead.

20 World-class. Worldwide. A world of difference for your business. Meritor Aftermarket Services offers a complete menu of third-party logistics services designed to maximize your resources, extend your global reach and exceed your business goals. These services are all right at your fingertips, enabling you to build a customized program that meets your exact needs. For more information on Meritor Aftermarket Services world-class third-party logistics, call or visit meritor.com.

21 92 Locations 25 Countries 5 Continents Over 13,000 Employees

22 Meritor Heavy Vehicle Systems, LLC 2135 West Maple Road Troy, Michigan USA meritor.com Litho in USA Issued 4-10 SP-1094 (13028) 2010 ArvinMeritor, Inc.