Efficient. Enhanced. Improved. Department of Community Services

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1 Efficient Enhanced Improved

2 Overview 10 public bus routes Monday through Friday 5:15 am 6:00 pm Demand Response - Curb-to-curb In FY14 provided 350,632 passenger trips In FY14 drove 707,429 passenger miles 11% for elderly or disabled paratransit trips 34 Full-time and 15 Part-time employees FY14 Total operating budget of $4,792,548

3 Services Fixed Route Service Ten Routes JARC Job Access/Reverse Commute Bike Racks Demand Response SSTAP Statewide Special Transit Assistance Program ADA Americans with Disabilities Act (5307 funding) New Freedom (5307 funding) Connect CTY system Publications Ride Guide, Schedules, Event Notices Public Training/Information Events

4 Goals Better and more efficient service overall Improve services for seniors, disabled community and low-income families Increase ridership Harford Transit as a service of choice Increase quality and quantity of passenger amenities

5 Fixed Routes Route 1 & 1A Green Havre de Grace Aberdeen Bel Air Route 2 & 2A Blue Joppatowne Edgewood Bel Air Route 3 Orange Bel Air Circular Route 4 Yellow Aberdeen Circular Route 5 Red Edgewood Circular Route 6 & 6A Purple Edgewood Aberdeen Route 7 Teal Aberdeen Havre de Grace Perryville

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14 Current Developments Making routes more efficient Improving system transfer points Improving on-time performance Improving schedules and maps Ticket Enhancements Improved Twelve Ride Tickets Improved Transfer Tickets Bus Stop Signage Enhancements Schedule Signs New Bus Stop sign design Improved tracking for demand response Advertising opportunities

15 Onboard News and Ads Fare Box Integration Integrated Security Camera Panic Button Automated Passenger Count Bus Diagnostics Automated Stop Announcements Onboard GPS Unit Wi-Fi Passenger Hotspot Schedule Integration Computer Aided Dispatch Analytics GPS Tracking

16 Wi-Fi Passenger Hotspot As the county s traffic congestion increases the demand for efficient commuter transportation will also increase. In order to meet the needs of future commuters the installed modems will, at no additional charge, have the capability of creating on each bus a Wi-Fi hotspot for use of the passengers.

17 Real Time Web Bus Tracking for Passengers Passengers will be able to access, via the web, route maps showing buses and real time locations in relationship to the identified stops.

18 Schedule Enhancements

19 Map Enhancements

20 Ticket Enhancements No Valid on all Harford Transit LINK Fixed Routes Expires 6/30/ Senior General Disabled

21 Voucher Enhancements HARFORD TRANSIT BUS/TAXI VOUCHER ** $1.00 ** ONE DOLLAR EXPIRES 6/30/2015 Number: Issued to Agency: Passenger's Signature: Form HT LINK - Voucher -1

22 Bus Stop Sign Enhancements

23 Harford Transit s Future Automated Transit Management System AVL Stop and Schedule Smart Phone Integration Google Map Bus Tracking Streamlined Computer Interface Bus Shelter Program Customer Communication Portal Development of Low Cost In-Vehicle Transfer Printing System

24 Harford Transit s Future Updated Website Downloadable Schedules and Guides Simplify the Use of Harford Transit Accounting and Statistical Information Automation Interactive Training System Air Conditioning of Training Room Laserfiche Implementation Bus Wash Renovations

25 Harford Transit s Future

26 Harford Transit is a division within the Harford County Department of Community Services David R. Craig, Harford County Executive James F. Ports, Jr., Acting Director, Dept. of Community Services James F. Ports, Jr., Administrator, Harford Transit

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