LV SHIPPING & TRANSPORT

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1 An introduction to LV SHIPPING & TRANSPORT LV Shipping & LVShippingLtd

2 OUR COMPANY LV Shipping & Transport is an international logistics provider. We offer a full range of logistical services to our clients through our worldwide network of own offices and dedicated agents. As an independent, privately owned company, we focus on a long-term relationship with our customers. Our international teams of specialists are dedicated to offer our clients a personal service that can be summarized as pro-active and responsive. It is in our company s DNA to offer our clients reliable and cost effective transport solutions that can be qualified as best in industry. For this reason many of the world s leading companies have chosen our company as their preferred supplier for their logistic challenges. We thank you for considering our service and invite you to become more familiar with our company and our people. Lensveld since 1921 Tom van Herk Group Chairman

3 SERVICES INDUSTRIES Ocean Freight Road Transport Airfreight Barging, Inland Shipping & LCT Oil & Gas Energy Steel Industry Construction & Mining Rail Freight Ships Agency & Stevedoring Heavy Lift Engineering & Operations Logistic Services Automotive Retail & Consumer Goods Maritime Industry Warehousing & Storage Ships Chartering Project Freight Forwarding & Management Customs Management Solutions Petrochemical Utilities Export Packaging Dangerous Goods

4 GLOBAL OFFICE LOCATIONS Norway Bergen Norway Tananger Netherlands Vlaardingen Head Office Germany Wesel Azerbaijan Baku Myanmar Yangon United Kingdom Aberdeen Newcastle Sunderland Middlesbrough Immingham Liverpool Great Yarmouth Felixstowe Tilbury London Heathrow Southampton USA Houston Brasil Rio de Janeiro Singapore Saudi Arabia Dammam Saudi Arabia Riyadh Balikpapan Makassar Surabaya Jakarta Australia Perth

5 Health, Safety, Security, Quality and Environment (HSSQE) HSE Throughout LV Shipping & Transport we have a clear commitment to ensure HSSQE is our number one priority. We have incorporated a safety culture where staff are empowered and confident in making decisions based on this principle. Safety will always remain our number one priority. It is recognised by all LV staff as being all inclusive and not exclusive to those who passionately believe in safety. It is at the forefront of every action we take and it is essential that we challenge poor practice and recognise and reward good practice. Our integrated management system is certified to ISO 9001, ISO and OHSAS Quality LV Shipping & Transport provides a safe, efficient, cost effective and innovative service which is to the complete satisfaction of our customers and stakeholders. We do this by setting challenging but achievable improvement targets in all areas of the business and regularly reviewing our performance. LV also recognises that frequent communication and feedback to and from employees and other stakeholders are essential in order to continually improve our performance. Security Security is a vital element of our service and key to the success of the company. Everyone in the organization is responsible for taking the necessary precautions that will safeguard consignments and assets entrusted to our care. We therefore create secure environments that can be trusted by our customers. Information - Information that belongs to the company is protected from unauthorised disclosure. This applies to all modes of communication including electronic records, paper, disks and memory sticks. Systems - Security mechanisms have been implemented in all our computer systems to ensure availability and confidentiality of information. Stringent logical access controls and audit trails are used to protect against external and internal threats to our systems. Staff - Controls are in place to ensure LV engages only employees and suppliers whose integrity and profiles enable us to comply with our security policy. Compliance At LV Shipping & Transport we make a commitment to pursue our business in compliance with all legal, regulatory and governing legislation. It is our objective to maintain, strengthen and protect our reputation for integrity and business ethics. This is achieved by clear, written policies and procedures that form an integral part of our QHSSE system. As well as by robust leadership and management, which is driven by our board of directors and implemented by senior management. In order to bolster our procedures LV Shipping & Transport has invested in employee training in this field as well as gaining TRACE accreditation and AEO status.

6 IT The successful management of logistics demands the most reliable and sophisticated communications and reporting systems. LV Shipping & Transport operates a bespoke tracking and reporting system, that provides a powerful interface for users to create documentation and share information. Our IT system also generates in-depth reporting, fully adaptable to client requirements. Data is available in real-time, with output of documents and reports exported into different formats for further analysis. Additionally, it is used to define and track KPIs (Key Performance Indicators) and warns of exceptions to defined shipment milestones.