EXHIBITOR MANUAL TABLE OF CONTENTS. March 9 12, 2017 America s Center Show Hours: Thursday Saturday 10 am 8 pm, Sunday 10 am 5 pm

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1 March 9 12, 2017 America s Center Show Hours: Thursday Saturday 10 am 8 pm, Sunday 10 am 5 pm EXHIBITOR MANUAL TABLE OF CONTENTS GENERAL INFORMATION 2 3 Home Show Staff 2 Show Hours and Colors 2 HBA Home Show Office Location 2 Exhibitor Lounge Location 2 Decorator and Building Services 2 Show Attendee Discounts 2 First Aid 2 Sales Tax Builders St. Charles Home Show & 2017 Builders Home & Remodeling Show Exhibit Sales 2 Important Exhibitor Deadlines 2 Exhibitor Food Discounts 2 Hotel Accommodations 2 Hardware Store Location 3 Exhibitor Parking 3 RV Parking 3 Map of Downtown St. Louis 3 SHOW PROMOTIONS / PASSES 4 6 Promotional Opportunities 4 Show Pass Information 4 Exhibitor Passes & VIP Tickets Advance Order Form 5 Show Logos and Social Media Information 6 MOVE IN AND MOVE OUT INFORMATION / EXHIBITOR DO S AND DON TS 7 9 Move In and Move Out Procedures 7 Exhibitor Do s and Don ts / Show Regulations 8 9 SPECIAL EXHIBITOR OPPORTUNITIES Decorator Special Package/Pricing 10 NEW OPPORTUNITY Premier Home Shows Event Marketing Strategies 11 SHOW DECORATOR / ORDER FORMS Electrical Plumbing Air / Gas / Water HBA Credit Card Authorization 19 Audio Visual 20 Internet / Network / Telephone Booth Cleaning Floral Order Form 27 Professional Detailer Order Form Decorator Credit Card Authorization 30 Carpet / Furniture / Tables Order Form Accessories / Display Order Form Modular Display Order Form Freight Payment Policy / Third Party Authorization 44 Labor Sign & Banner Hanging 47 Sign Service Order 48 Exhibit Hall Fire Regulations Food Sampling Hotel Accommodations 53 Exhibitor manual is subject to updates or changes without notification. Home Builders Association of St. Louis and Eastern Missouri

2 GENERAL INFORMATION Dear Home Show Exhibitor, Thank you for exhibiting at the 2017 Builders St. Louis Home & Garden Show. Planning ahead is the key to your success in the Show. This manual was designed to answer your questions and provide important Show information. The Home Show team is looking forward to working with you. We want you to have a successful Show. If you have questions, please contact us at Tammy x124 Show Manager Ellen x120 Show Marketing SHOW HOURS AND COLORS Thursday, March 9 10 am 8 pm Friday, March am 8 pm Saturday, March am 8 pm Sunday, March am 5 pm Kitchen & Bath red drape and cayenne aisle carpet Lawn & Garden lime green drape Interior Design silver drape and gray aisle carpet Pool & Spa blue and white drape Green Products Pavilion hunter green drape and aisle carpet New Construction Zone black drape and cayenne aisle carpet Balance of Show black and white drape HBA HOME SHOW OFFICE NEW Room 145, located at Dome A Entrance. EXHIBITOR LOUNGE NEW Exhibitor lounge area is in the lobby of Dome B Entrance. DECORATOR AND BUILDING SERVICES The show decorator, Heritage Trade Show Services, can be contacted prior to the show at For questions about electrical, plumbing or gas please contact Bobby with Puzzle Productions at SHOW VISITOR ADMISSION PRICES Regular ticket prices: Adults $10 Children 6 12 $4 Children 5 and under Free Renee x118 Sales & Operations Dana x126 Sales & Operations SHOW VISITOR DISCOUNTS Discounts Schnucks coupon good for $2 off on Thursday and Friday or $1 off on Saturday and Sunday. $2 discount on tickets purchased online. Senior citizen discount Half Price Admission on Thursday only. $5 After 5:00 pm. FIRST AID Some first aid products are available in the Home Show Office, Room 145, Dome A Entrance. The First Aid Station, with an EMT (located in the lobby) will be open during show hours. SALES TAX 8.679% 2017 ST. CHARLES HOME SHOW AND 2017 HOME & REMODELING SHOW EXHIBIT SALES Tammy Ridgley, Home Show Manager, will be selling space for the Builders St. Charles Home Show, April 7 9, 2017 and the Builders Home & Remodeling Show, September 22 24, 2017, both at the St. Charles Convention Center, daily from 12 2 pm in the Home Show Office, Room 145, Dome A Entrance. EXHIBITOR DEADLINES January 6 Advanced Rate for Electrical, Plumbing, Gas, Phone, Internet, Floral, etc. Orders January 6 Directory Listing and Advertising HBA January 6 Final Booth Payment HBA January 27 Food Sampling Form America s Ctr. Catering February 3 News Release Information HBA February 13 Decorator Order Heritage Trade Show Svcs. February 13 Exhibitor Pass/VIP Ticket Advance Order HBA NOTE: Missing these deadlines can cost you money! EXHIBITOR FOOD DISCOUNTS Exhibitor food service is no longer available. America s Center will distribute discount coupons to exhibitors for concessions. HOTEL ACCOMMODATIONS A block of rooms has been set aside at the NEW Holiday Inn St. Louis/Downtown located across from America s Center at 811 N. 9th Street with a discounted rate of $99 per night, plus tax. Parking is included with the room. For reservations, contact the hotel by February 16, 2017 at and mention the promo code HOM for the Home & Garden Show Group Rate. See form on page 53 for additional information. 40th Anniversary Builders St. Louis Home & Garden Show EXHIBITOR MANUAL 2

3 HARDWARE STORE Did you forget something? Marx Hardware & Paint Company, established in 1875, is located only five minutes north of America s Center at 2501 N. 14th Street and Benton. Telephone number is It is one of the last a little bit of everything hardware stores left. EXHIBITOR PARKING Discounted parking is available at select lots on Laclede s Landing, with shuttle service to the Show. Participating lots include the Citi Park lot located on 3rd St., Laclede s Landing Lot located on the corner of Laclede s Landing Blvd. and 1st St., and Riverfront Parking Garage located on Leonor K. Sullivan Blvd. See map with parking lots and shuttle pick up locations at right. In order to receive the discount, you must present a parking voucher to the attendant upon exiting the parking lot. Vouchers will be available at the shuttle drop off location, inside the entrance to America s Center on Convention Plaza. RV PARKING If you have an RV and need a place to stay, St. Louis RV Park has full service, showers, dumping station and 24 hour security. The park is located at 900 N. Jefferson. Call GENERAL INFORMATION M Metrolink Station 40th Anniversary Builders St. Louis Home & Garden Show EXHIBITOR MANUAL 3

4 SPECIAL PROMOTIONAL OPPORTUNITIES FOR EXHIBITORS Exhibitor promotional opportunities are designed to maximize your booth investment and visibility with consumers. We encourage exhibitors to take advantage of these opportunities. HOME SHOW DIRECTORY The official Home Show Directory is the only directory available to attendees. Consumers pick up a copy for use during and after the Show for all their shopping needs. A recent exit survey indicated that 78% of attendees left with a directory to use as a buying guide and 82% will make a purchase for their home within one year. Each exhibitor will receive one FREE listing in the product/ service section of the directory. For a small fee, ENLARGE and bold your company name to emphasize your listing. Also, if you have multiple locations or offer a variety of products/ services, you can purchase additional listings. Your web address can also be added. Advertise in the directory. It s an excellent way to highlight your company and keep your name and product/service in front of consumers. Each exhibitor will receive a free website listing with link on (This website will NOT be printed in the Show Directory.) To take advantage of the above opportunities, complete the Directory Listing Form here before January 6. If you have questions contact Renee at or MincherR@hbastl.com. SEND PRESS RELEASES AND PHOTOS FOR MEDIA INQUIRIES Do you have a brand new product? A new twist on an old product? Spread the word! The HBA is always looking for exciting new product information to share with the media, upon inquiry. The media is looking for new, newsworthy information. So, contact the manufacturer of your product for a press release. Or write an article about how your product/ service fulfills a need consumers have, including product benefits and how your product stands out from others. Submit your information with high resolution photos. With a little creativity and work, you could receive FREE publicity. Information can be submitted on our website here and must be submitted by February 3. For more information about advertising and promotion, contact Ellen at or ViehmannE@hbastl.com. SHOW PROMOTIONS / PASSES 40th Anniversary Builders St. Louis Home & Garden Show EXHIBITOR MANUAL SHOW PASS / TICKET INFORMATION EXHIBITOR PASSES Exhibitor Passes are to be used by those people working your booth. Do not provide them to friends, customers, family members or children. An Exhibitor Pass can be used once each day and will be punched each day by the ushers. If you need to exit and return to the Show, you must have your hand stamped before you leave. If necessary, a different person can use the pass each Show day. If you need to order more passes, use the form on page 5. EXHIBITOR PASS DISTRIBUTION Exhibitor passes are NOT mailed to exhibitors. All exhibitor passes must be picked up at the Home Show Office, Room 145 at America s Center, Dome A Entrance or at the HBA, Old Olive St. Rd., St. Louis, MO 63141, prior to movein. YOUR THREE OPTIONS: 1. If you would like to distribute passes to your employees prior to the show, pick them up at the HBA Office between February 1 28 from 9:30 am 4:30 pm. 2. Pick up your passes at the Home Show Office, Room 145 at America s Center, Dome A Entrance during move in March 6 8 from 9 am 5 pm or during show days March Leave your passes in Will Call at the Home Show Office, Room 145 at America s Center, Dome A Entrance and have your employees pick them up individually. Someone from your company will be required to sign for your passes when they are picked up, as proof that you have received them. Employees picking up individual passes at Will Call will be required to show ID. You may still purchase additional passes. Exhibitor Passes will be required starting at 8 am on opening day and throughout the show. Exhibitor passes are the ONLY tickets that allow entry into the show prior to Show opening to public at 10 am. If you lose/forget your pass, you must buy a one day exhibitor pass for $3 or a full show pass for $6 (employee ID or business card must be presented to buy a one day pass). One Day Exhibitor Passes ordered in advance will be held in the Home Show Office and distributed one at a time to employees presenting proper ID. If you have a special need, the HBA will distribute Exhibitor Passes. Please contact Dana at or SchmierbachD@hbastl.com to make arrangements prior to February 28. VIP TICKETS VIP Tickets are for distribution to customers and family. These passes admit one person any Show day and provide a special invitation from you. They can be purchased in blocks of 10 for $50. To order VIP Tickets, use the form on page 5. INDUSTRY DAY Industry Day Passes are for distribution to customers and members of the industry and will be mailed with your counter signed application and final invoice. They are good only for opening day, Thursday, March 9. They are available in limited quantities. Under no circumstances should Industry Day Passes be distributed at the Convention Center. 4

5 EXHIBITOR PASSES AND VIP TICKETS ADVANCE ORDER FORM Exhibitor Passes can only be used by people manning your exhibit. VIP Tickets admit one adult or child any one Show day. The regular admission price is $10 for adults and $4 for children (ages 6 12). Please complete this form and return by February 24 to: HBA, Old Olive Street Rd., St. Louis, MO Payment must accompany this form. We will not invoice for passes. Full Show Exhibitor $6 per pass. (You receive 6 free with your 1st 10 x10 booth and 2 additional for each additional 10 x10 booth purchased.) (Used for exhibit workers only) $ Amount Enclosed One Day Exhibitor $3 per pass. These will be held in the Home Show Office (Room 116) and distributed one at a time to your employees with proper ID. (Used for exhibit workers only) $ Amount Enclosed VIP $50 per 10 passes (must be ordered in groups of 10). Tickets will be mailed upon payment. (Used for customers, friends, relatives, etc.) $ Amount Enclosed Form completed by: Name Company Address City/State/Zip Phone No. 40th Anniversary Builders St. Louis Home & Garden Show EXHIBITOR MANUAL 5

6 PROMOTE YOUR PARTICIPATION IN THE SHOW Include the Show logo in your advertising and promotional materials. Promote your participation in the Home & Garden Show by using the Show logo in your print and electronic advertising, on coupons and in all of your other promotional materials. See us at the To receive high resolution logos (color or b&w), Ellen Viehmann at or you can download them at STLHomeShow.com/HomeGarden/Media_Logos See us at the March 9 12 at America s Center March 9 12 at America s Center RECEIVE 10 FREE VIP SHOW TICKETS WHEN YOU USE THE SHOW LOGO IN YOUR ADVERTISING Insert the Home & Garden Show information in your print ads, TV commercials, newsletters or direct mail prior to the Home Show (including Show logo and dates) and we will thank you with a 10 pack of VIP tickets. Submit your ad/ newsletter to us at the HBA prior to the Show or in the Home Show Office during the Show to receive your free tickets. NOTE: Limit two 10 packs with two different ads in different publications/stations. NEW: Feature the Home Show in your social media campaign, with a minimum of 10 posts, and receive a 10 pack of VIP tickets. INCREASE YOUR SOCIAL MEDIA EXPOSURE! Share, Tweet, Like, Follow, Mention and Comment about the Show, your Show booth # and your Show specials on all your Social Platforms. Be sure to tag, mention and share the St. Louis & St. Charles Home Show Pages and posts in your social media posts and use #STLHomeShow. Everybody wins when we get "social" together! Facebook with us... Tweet with us... Connect with us on LinkedIn... louis & st charles home shows Join us on Instagram... Sample posts and tweets: Come see us at the St. Louis Home & Garden Show March We are in booth xxx. You won t want to miss this huge home event! #STLHomeShow Looking to improve your home, yard or garden? Visit us this weekend at the St. Louis Home & Garden Show in booth xxx. #STLHomeShow Visit us in booth xxx at the St. Louis Home & Garden Show to take advantage of our show specials. #STLHomeShow Don t miss Missouri s largest home product market place, the St. Louis Home & Garden Show! Visit us in booth xxx. #STLHomeShow 40th Anniversary Builders St. Louis Home & Garden Show EXHIBITOR MANUAL 6

7 MOVE IN AND MOVE OUT INFORMATION MOVE IN TIMES AND PROCEDURES We schedule exhibitor set up times based on booth size and circumstances. If you would like to schedule a drive in time, contact us prior to February 6. Drive in times are reserved for 10 x 30 exhibits or larger. All other displays that require extensive set up may call to request a drive in time. All exhibits must be set up prior to 5 pm on Wednesday, March 8. TO SCHEDULE A DRIVE IN TIME, YOU MUST CONTACT US BEGINNING NOVEMBER 30 AND SPEAK TO: Door 4 Tammy, or RidgleyT@hbastl.com Door 5 Dana, or SchmierbachD@hbastl.com Door 6 Renee, or MincherR@hbastl.com If you need a loading dock please let us know when you schedule your move in time. NOTE: ONLY TWO TRUCKS PER COMPANY ARE ALLOWED TO DRIVE INTO THE EXHIBIT HALL AT ANY ONE TIME. The guard will place a drive in permit on your windshield at your assigned move in door. Additional vehicles can enter the hall after your other vehicles have exited. All vehicles must be unloaded and removed from the building immediately. You may work until 10 pm, however, once the overhead door is lowered and locked at 5 pm, you will not be able to re enter. MONDAY, MARCH 6 (DRIVE IN FOR HALLS 4, 5, 6) Assigned Drive In Doors 4 6: Drive in 8 am 5 pm with scheduled time only. TUESDAY, MARCH 7 (DRIVE IN FOR HALL 6) Assigned Move In Doors 4 5: Move in 8 am 5 pm. NOTE: Exhibitors in Halls 4 5 may unload vehicle at assigned door onto a provided cart. Once vehicle is unloaded, you must remove your vehicle from the building. A teamster will take the cart to your booth for you while you are parking. Assigned Drive In Door 6: Drive in 8 am 5 pm with scheduled time only. WEDNESDAY, MARCH 8 (NO DRIVE IN) Move in, all doors, 8 am 5 pm. All exhibits 10 x 20 or smaller, or exhibits without a scheduled move in time, may unload their things at assigned door onto a provided cart. Once vehicle is unloaded, you must remove your vehicle from the building. A teamster will take the cart to your booth for you while you are parking. THURSDAY, MARCH 9 (NO MOVE IN OR DRIVE IN) SHOW OPENS TO THE PUBLIC AT 10 AM. MOVE OUT TIMES AND PROCEDURES SUNDAY, MARCH 12 5:30 9 pm MONDAY, MARCH 13 8 am 3 pm Move out begins at 5:30 pm on Sunday, March 12. All exhibits must be removed before 3 pm on Monday, March 13. Note: Exhibitors are allowed to drive on the Show floor to load up for move out. No dollies/carts may be used by exhibitors during moveout. Teamsters and carts will be available free of charge for move out. If you have a crated display or your freight is coming on a common carrier you must contact Heritage at to arrange for drayage, and rates on page 39 will apply. Tear down prior to the Show closing is prohibited. This is a huge liability and makes the Show and everyone in it look bad! Those companies found in violation by Show Management will be notified via letter and will receive a $200 invoice as a fine that must be paid before being allowed to exhibit in another one of our Shows. The following are prohibited during Show hours: dismantling of displays (including but not limited to walls, pop ups, tables, removal of banners, etc.), carts/dollies on the Show floor and the use of tools (powered and power less) for the purposes of dismantling displays. You must have move out permits to carry out material. Move out permits will be mailed with your counter signed application. Additional permits can be picked up at the Home Show Office, Room 145, Dome A Entrance. Move out is handled on a first come, first served and location basis. For security reasons, have exhibit personnel at your booth Sunday evening and Monday. The loss of display materials occurs mainly during move out. Guards will handle our security needs throughout the show, but it is impossible to completely control such a large number of exhibitors without your cooperation. NOTE: America s Center has revoked our use of rolling dumpsters during move in and move out. America s Center staff will pick up cardboard, paper and shrink wrap from your booth. Exhibitors are responsible for removing and disposing of all other materials off site. You will be charged if building materials are left on the show floor. NOTE: To reduce messes in the building during move in and move out, please be courteous and clean any ice or snow off of your vehicles before pulling into the hall. 40th Anniversary Builders St. Louis Home & Garden Show EXHIBITOR MANUAL 7

8 EXHIBITOR DO S AND DON TS EXHIBIT CONSTRUCTION Standard exhibit configuration is 10 square and multiples thereof. Exhibits may not exceed 8 in height including signage. When you purchase a 10 x10 exhibit there is no additional space exhibits should be constructed at 9 6 x9 6 to accommodate pipe and drape and ensure that you fit within your area and between your neighbors comfortably. 10 square pop up tents will only be allowed in 10 x20 or larger exhibits, must be centered and cannot have names or logos on the back or sides. No signage may appear as if it is representing a neighboring company. Display fixtures over 4 high must be confined to that area of the booth that is at least 5 from the aisle line. NOTE: Island displays do not have an 8 height limitation. (Read further in Exhibitor Do s and Don ts for island signage limitations.) STANDARD 10 X10 EXHIBIT GUIDELINES A peninsula booth is an exhibit that is 20 x20 or larger with an aisle on three sides. Display fixtures and components may not exceed 8 in height. All display fixtures over 4 in height and placed within 5 linear feet of a neighboring exhibit must be confined to the area within 5 of the center line to avoid blocking the sightline from the aisle. See picture below. INTENT Exhibitors adjoining peninsula exhibits are entitled to the same reasonable sightline from the aisle as they would expect if they were adjacent to another 10 x10 booth. If you have any questions regarding exhibit design or configurations, please call Tammy at PENINSULA BOOTH CUTTING OF STONE MATERIAL Dry cutting of any stone material is prohibited inside the Convention Center. Only wet cuts may be made inside. All other cutting MUST be done outside the building. EXHIBIT FLOOR COVERINGS All exhibits MUST have floor coverings of some kind carpet, patio block, wood, vinyl, tile, etc. You may supply your own or order it from Heritage Trade Show Services see order form on pages CARPET TAPE The use of double sided tape on the convention floor is banned. Please use tape that can be removed completely without sticky residue. Tape which is not removed by you will be removed at your expense. Carpet tape can be purchased from the show decorator at their service desk. EXHIBIT ELECTRICITY All Convention Center electrical work must be installed by Edlen Electric. Wiring installed prior to display delivery must be installed by a licensed electrician of your choice. To order electrical service see form on pages NOTE: If you are using water in an electrical device (i.e., spa, pond) you MUST have a G.F.I. in your electric circuit. Bring your own G.F.I. cord to save money. SIGNAGE Booth signage must have the appearance of being professionally produced. No signage may extend above the 8 backdrop of an in line booth. All balloons used as signage or decorations are banned if they are tethered above the exhibit. NOTE: Feather flags are only permitted in 20 x20 booths or larger and cannot be blocking visibility of neighboring booths. Any signage or displays found in violation will be removed and stored by the Show Decorator in the exhibitor storage area. Items must be picked up by exhibitor no later than show move out hours or items will be forfeited. ISLAND DISPLAY SIGNAGE Banners may be hung over island booths only. They are limited in length to half the length of the island booth and no more than 3 in height. The banner top can be no more than 15 from the floor. Banners must be hung by Heritage Trade Show Services. Call them for a cost estimate or see form on page 47. Any variations from the above guidelines must be approved by Show Management in advance of the show. 40th Anniversary Builders St. Louis Home & Garden Show EXHIBITOR MANUAL 8

9 EXHIBITOR DO S AND DON TS USE OF NON FLAMMABLE MATERIALS Materials used in the exhibit hall MUST be nonflammable to conform with St. Louis Fire Department Fire Regulations. Cloth decorations must be able to pass a Fire Department flame test. Materials not conforming will be removed immediately at the exhibitor s expense. OPEN FLAME PERMIT APPLICATION Call Tammy for more information at TELEPHONE SERVICE If you need telephone service, please contact Tammy at See order form on pages STAFFING EXHIBITS Exhibits must be staffed during ALL show hours. Breaking down booths before 5 pm on Sunday is strictly prohibited. NOTE: Exhibitors must stay within their booths. Working the aisles is strictly prohibited. If you are working the aisles and are asked to stop more than twice by Show Management, you will not be allowed to exhibit in future shows. MERCHANDISE DELIVERY ON SHOW DAYS Merchandise deliveries can be made on Friday, Saturday and Sunday from 8 9:45 am at the 5 Overhead Door. Pull up to the door, sound your horn, and a guard will open the door. No vehicles are allowed in the hall. Have the necessary manpower ready to unload your vehicle. A teamster and cart will be available free of charge to assist in moving materials to your booth. The door will be locked at 9:45 am Friday, Saturday and Sunday. Note: NO DELIVERIES WILL BE ALLOWED ON OPENING DAY THURSDAY, MARCH 9 AND DELIVERIES WILL NOT BE ALLOWED AFTER 9:45 ON FRIDAY, SATURDAY OR SUNDAY! BAN ON HELIUM FILLED BALLOONS A Convention Center policy prohibits the use of helium filled balloons as giveaways. PRIZE DRAWINGS Show related prize drawings must be company owned or purchased merchandise. VACATION PACKAGES GIVEN AWAY MAY NOT REQUIRE RECIPIENTS TO PAY A FEE. Non company owned merchandise cannot be given away with a nonexhibiting firm being the recipient of registration forms or mailing lists derived from the Show. BOOTH MUSIC OR VIDEOS By law, exhibitors that use copy written music must have the composer s or publisher s permission or be covered by a blanket license which can be purchased for the Show from ASCAP and/or BMI. FLOWERS AND PLANTS Exhibitors are encouraged to have plants in their booths. They may be purchased from a vendor of your choice. FOOD SAMPLING If you are distributing food samples to attendees, you must complete the City of St. Louis Health Department licensing form and return it to America s Center Catering. Failure to do so could result in your exhibit being shut down by the Health Department. See form on pages There is no fee. CATERING NEEDS During the show, for your catering needs, call America s Center Catering at EXHIBITOR LOUNGE AREA NEW A lounge area with tables is located in the lobby of the Dome Entrance B. The area is non smoking. BUSINESS CENTER For your business needs, the Convention Center can make copies or send faxes for a charge. To procure this service, inquire in the Home Show Office, Room 145, Dome A Entrance. There is a FedEx Kinko s located at 700 Olive St., at the corner of 7th and Olive. NO SMOKING POLICY The city of St. Louis has a non smoking ordinance in the Convention Center. To smoke you must exit the building. IMPORTANT COST SAVING SUGGESTION: Policy for Hanging Flat Screen TV s: This work has been claimed by the Electricians and now requires labor to install and take them down. You will be charged a fee by Edlen to hang/mount TV s in your exhibit. We recommend that you set TV s on shelves or flat surfaces so mounting is not required and you will not incur these charges. If you have questions, contact Tammy at PLEASE NOTE: Electrical, gas, water, AV and telecommunication services are now purchased through the HBA. See forms on pages th Anniversary Builders St. Louis Home & Garden Show EXHIBITOR MANUAL 9

10 Remit To: Special SAVE $60.00 Heritage Trade Show Services is offering a Special Hassle Free Booth Package for the 2017 HBA Home and Garden Show Prices only apply to orders received with full payment at the above address 14 days prior to first day of set up. Floor orders for Hassle Free Exhibit Booth will not be accepted at show site. All charges for equipment and/or services must be paid in advance. For your convenience, MasterCard, American Express Visa and Discover will be accepted. Fax orders will be accepted with enclosed credit card authorization form only. Charges for rental items listed below are for the duration of the show, and include delivery and removal. Cancellation of equipment delivered will be subject to a 100% cancellation charge for labor involved. Orders received after deadline are subject to availability. Each 10 x10 Hassle Free booth will receive one (1) 8 long x 30 high silver gray skirted display table, one (1) 9 x10 black carpet, two (2) black samsonite folding chairs and one (1) wastebasket at a cost of $ per package, (regularly $260.00). (Each additional 10 of black carpeting add $ 85.00, i.e., 10 x20 booth with one Hassle Free package and 10 additional feet of carpet is $ total.) *NO CUSTOMIZING AND/OR SUBSTITUTIONS ALLOWED* Quantity of "Hassle-Free" $ each... Additional 10' sections of $85.00 each... TOTAL ORDER To order this "Hassle-Free" booth return this form with check or credit card payment For additional rental items and Added Savings, please refer to the enclosed Furniture/Carpet Rental Order Form. NAME OF CONVENTION 2017 SPRING HOME & GARDEN SHOW BOOTH # EXHIBITING COMPANY PHONE # FAX # ADDRESS CITY STATE ZIP ORDER CONFIRMATION & INVOICE TO CONTACT NAME DATE (Print & Sign) Please Return This Form Promptly To Heritage Trade Show Services-Retain One Copy For Your File.

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12 ELECTRICAL ORDER FORM Produced By: Advance Payment Deadline Date: 1/6/17 COMPANY: BTH # Return this form to Tammy Ridgley. HBA will invoice you for services ordered. Fax: (314) / RidgleyT@hbastl.com EVENT: FACILITY: 2017 Builders Home & Garden Show AMERICA S CENTER DATES: March 9-12, 2017 EVENT #037004SL FOR YOUR CONVENIENCE PLACE YOUR ORDER ONLINE AT ORDER INSTRUCTIONS 120 VOLT POWER DELIVERY The cost of 120-Volt outlets includes delivery to one location in island booths and to one location at the rear of inline or peninsula booths. If you require the outlets to be distributed to any other location, material and labor charges apply. There is a minimum charge of 1 hour for installation & 1/2 for removal. Complete and return the Electrical Labor Order Form along with a floor plan layout of your booth space indicating outlet locations. 208/480V POWER DELIVERY AND CONNECTIONS The delivery and connection of high voltage services is done on a time and material basis. There is a minimum 1 hour for installation & 1/2 hour for removal. Edlen electricians must make all high voltage connections and disconnects. Please complete the Electrical Labor Order Form to schedule your estimated connection time and return it with this order. ISLAND BOOTHS Include a floor plan layout of your booth space indicating all outlet locations with measurements and orientation. If a main power drop/delivery location is not indicated on the floor plan, Edlen will deliver to the most convenient location. 24 HOUR SERVICES Electricity will be turned on within 30 minutes of show opening and off within 30 minutes of show closing, show days only. If you require power at any other time order 24 hour power at double the outlet rate. DEDICATED OUTLETS For a dedicated outlet order a 20 amp outlet. MATERIAL DELIVERY Material requested on this order form must be picked up by the exhibitor at the Edlen service desk on show site. CANCELLATIONS Credits will not be made for services delivered and not used. See back of form for additional details. TERMS & CONDITIONS I agree in placing this order that I have accepted Edlen s payment policy and the terms and conditions of contract. Form 120/ SL ELECTRICAL OUTLETS Approximately 120V/208V A.C. 60 Cycle - Prices are for entire event 120 VOLT QTY Show Hours Only QTY 24hrs/day Double rate ADVANCE PAYMENT PRICE REGULAR PAYMENT PRICE 500 WATTS (5 AMPS) WATTS (10 AMPS) WATTS (15 AMPS) WATTS (20 AMPS) VOLT SINGLE PHASE 20 AMPS AMPS AMPS AMPS VOLT THREE PHASE 20 AMPS AMPS AMPS AMPS AMPS TRANSFORMER(S) Boost 208 Volt to 230 Volt Transformer (20 amp minimum charge) Total Amps: x 3.00 = LIGHTING EQUIPMENT (Including current consumed) Include drawing showing lighting location. ARM LIGHT WATT POLE LIGHT WATT POLE LIGHT WATT QUARTZ Arm lights require hard wall for installation. Pole lights are installed at rear or side rail of inline booths, other locations require labor & material. Time and material will apply when lift is required to mount 1000 watt quartz light overhead. MATERIAL RENTAL (Exhibitor must pick up items at electrical service center on show site) 15 EXTENSION CORDS POWER STRIPS ELECTRICAL LABOR ST (Mon-Fri, 8am-4:30pm, excluding holidays) OT (Mon-Fri, 4:30pm-8:30pm, Sat) DT (Mon-Fri, 8:30pm-6am, Sun & holidays) PLACE TOTAL HERE PRINT NAME: BOOTH #: AUTHORIZED SIGNATURE: DATE: TOTAL COST The Method of Payment Form must be completed and returned with this order form.

13 TERMS & CONDITIONS 1. Order with payment & floor plan (for island booths Advance or any booth Payment requiring distribution Deadline of electrical Date: services) 02/16/17 must be received no later than the deadline date on the front of this form for advance payment rates to apply. Orders faxed or mailed without payment and required floor plan will not be guaranteed advance rates. Orders received after the deadline date will be charged at the regular rate. A purchase order or photocopy of a check are not considered valid forms of payment COMPANY: for securing advanced rate. BTH # 2. In the event order totals are calculated incorrectly, Edlen reserves the right to make the necessary corrections and charge the corrected amount. Exhibitors will be notified by or fax of any EVENT: such corrections Builders Home & Garden Show 3. ELECTRICAL Outlet rates EXHIBITION listed include SERVICES bringing the services FACILITY: to one location in AMERICA S island booths and CENTER to one location at the rear of in-line and peninsula booths Convention Outlet rates Plaza, listed St. do Louis, not include MO the connection of any equipment, special wiring, or distribution of the outlets to other location s within the booth Phone: space. (314) Distribution Fax: to (314) all other locations regardless stlouis@edlen.com DATES: of booth type March require 9-12, labor and 2017 is performed on a time and EVENT material basis. #037004SL Exhibitors are invited to contact the local Edlen office to discuss any additional costs that may be incurred. 5. A separate outlet must be ordered for each location where an electrical service is required. 5 amps or 500 watts is the minimum amount of power that can be ordered for any one location. Power must be ordered according to peak amperage ratings. 6. Island booths - If a floor plan showing main power location is not submitted to Edlen prior to our first move-in date, Edlen will deliver the power to the most convenient location. 7. Labor rates are based on current wage scales and are subject to change in the event of a wage increase after rates have been published. A minimum charge of (1) hour labor will apply for all installation work. The removal of this work will be charged a minimum of 1/2 hour or 1/2 the total time of installation. 8. In the event 1000 watt overhead quartz lights cannot be mounted to existing catwalks in the convention hall, lift and labor charges will apply. Please contact our local office to discuss any additional charges. 9. Edlen employees are authorized to cut floor coverings when essential for installation of services unless otherwise directed. 10. Edlen is the exclusive provider of all material and equipment used in the distribution of temporary electrical services throughout the exhibit hall including the exhibitors booth space. This material is provided on a rental basis ONLY and remains the property of Edlen. It shall be removed only by Edlen employees. 11. Any extension cords or power strips ordered on the front of this form should be picked up at the service desk. Credit will not be not issued for unused items. 12. Standard wall and other permanent building utility outlets or sockets are not part of a booth space and may not be used by exhibitors unless electrical services have been ordered through Edlen. 13. All equipment regardless of source of power, must comply with federal, state and local codes. Edlen reserves the right to inspect all electrical devices and connections to ensure compliance with all codes, for which labor charges can be incurred. Edlen is required to refuse connections where the Exhibitor wiring or equipment is not in accordance with electrical codes. 14. All electrical equipment must be properly tagged and wired with complete information as to the type of current, voltage, phase, cycle, horsepower, etc., required for operation. 15. All Exhibitors cords must be a minimum of 14 gauge, 3 wire and grounded. Two (2) wire extension cords are not allowed. All exposed, noncurrent carrying metal parts of fixed equipment which are liable to be energized, shall be grounded. 16. Payment in full must be rendered during the event. Exhibitors ARE NOT billed for services provided. Services may be interrupted if payment is not received. 17. Credit will not be given for services installed and not used. All orders are subject to a 25% cancellation fee if cancelled in writing & received by Edlen within 14 calendar days prior to show opening. Except sales tax, Edlen will not refund overpayment in amounts less than $50.00 unless specifically requested in writing. 18. Claims will not be considered or adjustments made unless filed in writing by Exhibitor prior to the close of the event. 19. Exhibitor holds Edlen harmless for any and all losses of power beyond Edlen s control, including, but not limited to, losses due to utility company failure, permanent power distribution failure, power failure caused by vandalism, faulty Exhibitor equipment or overloads caused by Exhibitor. 20. It is agreed that in the event it becomes necessary to turn this matter over to an attorney for collection, or to file a lien, or foreclosure, or otherwise, Exhibitor will pay Edlen its attorney fees or applicable agency fees. 21. A service charge of 1.5% per month on any unpaid balances will be assessed starting 10 days after date of invoice. A $25.00 service charge will be assessed for all returned checks and credit cards. Exhibitor agrees to reimburse Edlen for all applicable rental taxes. 22. By signing this and/or the Method of Payment form, exhibitor hereby agrees to all terms and conditions on this order form. COMMONLY ASKED QUESTION - WHERE WILL MY OUTLET BE LOCATED? Outlets are located as depicted below for inline & peninsula booths. All other locations require labor on a time & material basis. Exhibitors with hard wall booths must make arrangements with Edlen to bring power inside the booth on a time and material basis Aisle # MAIN DISTRIBUTION POINT Aisle # 500 MAIN DROP LOCATION Aisle # 500 X X X (IN-LINE BTHS) (PENINSULA) X Aisle # A scaled floor plan must accompany your order with main power location, add l outlet locations & booth orientation. Aisle # ISLAND BOOTHS Aisle # 6 ft 4 ft 5A 5 ft 4 ft 5A X 4 ft Aisle # 600 5A X 12 ft Aisle # 900 EXAMPLE-FLOOR POWER 6 ft 4 ft 5A 5 ft 4 ft 5A X 4 ft Aisle # 600 5A X 12 ft Aisle # 900 EXAMPLE-CEILING POWER (BACK TO BACK PENINSULAS)

14 ELECTRICAL LABOR FORM Produced By: Return this form to Tammy Ridgley. HBA will invoice you for services ordered. Fax: (314) / RidgleyT@hbastl.com Advance (Complete Payment & return Deadline with the Date: electrical 02/16/17 order form if applicable) COMPANY: BTH # EVENT: 2017 Builders Home & Garden Show FACILITY: AMERICA S CENTER DATES: March 9-12, 2017 EVENT #037004SL ELECTRICAL JURISDICTION The work described below falls within the jurisdiction of the electrical union and cannot be performed by any other union, I&D house or exhibitor. Please feel free to contact our office for clarification of scope of work. ELECTRICAL LABOR IS REQUIRED FOR THE FOLLOWING WORK 1. Electrical distribution under carpet 6. Overhead power distribution 2. Data/network cable under carpet 7. Overhead coaxial (network) cable distribution 3. Connection of all 208V or higher services 8. Assembly & Installation of lighting hung from truss or ceiling 4. Wiring of overhead signs 9. Hardwiring of any electrical apparatus 5. Installation of lighting & monitors requiring tools for installation 10. Installation & disconnect of power packs/inverters ELECTRICAL DISTRIBUTION UNDER CARPET - PLEASE COMPLETE Island booths MUST complete the information below. Inline and peninsula booths only need to complete this information if they require power at any other location than the rear of their booth space. Complete the next page of this form for all other electrical installation needs. 1. Island Booths should provide the following information on their floor plan or Electrical Layout Form: A. Provide exact outlet locations with dimensions and must be to scale. The power required at each location should be noted. B. Floor plan must reflect booth orientation. Please note surrounding booth or aisle numbers. C. Identify a main power location. Power is distributed from that point. Power may come from the ceiling. 2. Inline or Peninsula booths should provide the same information with the exception of main power location. Your main power location will be located at the rear of your booth space. 3. Date you will begin building your booth Estimated time 4. Are you renting your carpet through the decorator Yes No Bringing own 5. Show Site Contact with authority to make additions or changes to your order: Contact Name Contact Company Contact Cell # 6. By providing this information, it allows Edlen the opportunity to expedite your move-in by having your power distribution complete prior to your scheduled move-in time. Please note that Edlen will make every attempt to complete the work prior to your arrival. Material and labor charges will apply. There is a minimum 1 hour installation cost and a 1/2 hour dismantle cost. 7. Credit card information must be on file before any labor begins in your booth space. Please provide this information on the method of payment form. SCHEDULE ALL OTHER ELECTICAL LABOR ON NEXT PAGE

15 ELECTRICAL LABOR FORM Produced By: Return this form to Tammy Ridgley. HBA will invoice you for services ordered. Fax: (314) / RidgleyT@hbastl.com (Complete Advance Payment & return Deadline with the electrical Date: 02/16/17 order form if applicable) COMPANY: BTH # EVENT: 2017 Builders Home & Garden Show FACILITY: AMERICA S CENTER DATES: March 9-12, 2017 EVENT #037004SL SCHEDULE ALL OTHER ELECTRICAL LABOR BELOW EXCEPT DISTRIBUTION UNDER CARPET If you require any additional electrical work in your booth, please provide us with a production schedule with the dates, times, number of men required and the type of work requested. This will assist us in accommodating your labor needs. Example Day Monday Date 1/5 # Men 4 Time 8:00 AM Work required Assemble & hang truss/lights Day Tuesday Date 1/6 # Men 1 Time 12:30 PM Work required Wire electric sign Day Date # Men Time Work required Day Date # Men Time Work required Day Date # Men Time Work required Day Date # Men Time Work required Day Date # Men Time Work required SHOW SITE SUPERVISOR Contact Name: Cell Number: Company: address: ELECTRICAL LABOR/LIFT RATES & RULES Please be advised that labor start times cannot be guaranteed. If no time is provided, work will be performed on a firstcome, first-served basis. A representative must come to Edlen s Labor Desk prior to each individual labor call to confirm the booth is ready for such labor. If labor is dispatched at the requested time and no exhibitor supervisor is available, a minimum 1/2 hour labor charge per electrician will apply. A minimum labor charge of 1 hour will apply per man for installation. Dismantle time will be calculated at 1/2 of the total installation time. LABOR RATES Straight time per hour Monday-Friday 8:00 AM - 4:30 PM, excluding holidays Overtime per hour Monday-Friday 4:30PM - 8:00 AM, all day Saturday, Sunday & Holidays LIFT RATES Lift per hour Lift charges will apply to for all overhead work such as: light installation overhead, power or data cable distribution overhead, hanging signs, etc. Lift cost does not include operator. PLEASE PROVIDE CREDIT CARD INFORMATION ON THE METHOD OF PAYMENT FORM Credit card information must be on file before any of the requested labor is performed

16 ELECTRICAL LAYOUT FORM Produced By: Return this form to Tammy Ridgley. HBA will invoice you for services ordered. Fax: (314) / RidgleyT@hbastl.com Advance Payment Deadline Date: 1/6/17 COMPANY: BTH # EVENT: 2017 Builders Home & Garden Show FACILITY: AMERICA S CENTER DATES: March 9-12, 2017 EVENT #037004SL Use the grid below to indicate the location of each electrical outlet ordered. If power is only required at the rear of an in-line booth this form is not necessary. Indicate booth type: Island Peninsula Inline Provide aisle or adjacent booth # s for orientation Power is brought to one location in island booths and then distributed from that point. Indicate this location and all other outlet locations using the legend below: X = Main Distribution Point = 5amp/500watt = 10amp/1000watt = 15amp/1500watt = 20amp/2000 watt Indicate the layout scale and total square footage. Example: 1 Square = 1 Foot Square = Ft Total Square Footage = Adjacent Booth or Aisle # Adjacent Booth or Aisle # Adjacent Booth or Aisle # Adjacent Booth or Aisle #

17 PLUMBING ORDER FORM Advance Payment Deadline Date: 1/6/17 E M Produced By: COMPANY: BTH # Return this form to Tammy Ridgley. HBA will invoice you for services ordered. Fax: (314) / RidgleyT@hbastl.com EVENT: 2017 Builders Home & Garden Show FACILITY: AMERICA S CENTER DATES: March 9-12, 2017 EVENT #037004SL FOR YOUR CONVENIENCE PLACE YOUR ORDER ONLINE AT ORDER INSTRUCTIONS LABOR REQUIREMENTS There is a minimum labor charge of 1 hour for delivery and 1/2 hour for removal of each air, water and drain outlet. ADDITIONAL CONNECTIONS If you have more than one machine or multiple connections on a machine order an additional connection for each machine or connection within 20 feet of the outlet ordered. Otherwise you must order another outlet. OUTLET DISTRIBUTION Outlets are delivered to the rear of inline and peninsula booths and to one location in island booths. Ramping or laying of lines on floor in booth or spotting from the ceiling will be done on a time and material basis. Lift charges will apply for overhead drops or distribution. SERVICE CONNECTIONS All service connections are to be made by Edlen plumbers. Material charges may apply. AIR LINE RESPONSIBILITIES Edlen is not responsible for moisture, oil or water in air lines, loss of flow or drop or increase in pressure in line to equipment. Exhibitor should supply their own filters, driers or other equipment as needed. No compressors are allowed other than those supplied by Edlen unless they are a fixed part of your machine. If 24 hour air is needed please call for a quote. WATER PRESSURE Pressure may vary. No guarantee can be made to minimum or maximum pressures. If pressure is critical the Exhibitor should arrange to have a pressure regulator valve or pump installed. Edlen is not responsible for sediment, color or taste of water. WASTE WATER If waste water from your drain contains hazardous materials, chemicals or metals, Edlen cannot drain it. TERMS & CONDITIONS I agree in placing this order that I have accepted Edlen s payment policy and the terms and conditions of contract. UTILITY SERVICES Advance Regular Total COMPRESSED AIR: LBS. Psi Air Outlet Additional Connections within 20 of Outlet CFM requirements (There is a 5 CFM min. charge per outlet) 7.00/cfm 10.50/cfm Remember to order CFM with air services. Connection size see # 9 on back of form. WATER LINES (Edlen is not responsible for sediment or the color or taste of the water.) DRAIN LINES Water Outlet Additional Connections within 20 of Outlet # of connections required: Size of connection: PSI required: GPM Required: Drain Outlet Additional Connections within 20 of Outlet Number of connections required: Size of connection required: FILL & DRAIN LABOR (Edlen is not responsible for sediment or the color of water) 1 50 Gallons Gallons Gallons Each additional 100 Gallons up to 1,000 Gallons LABOR/LIFT (Labor is required for delivery and removal of air, water & drain outlets) ST (Monday-Friday 8:00 PM 4:30 PM (except holidays) OT (Mon - Fri 4:30 PM 8:00 AM (all day Sat, Sun, & Holidays) LIFT (Only required if outlets are dropped from overhead) Call for Quote When do you move in? When do you move out? Take this into consideration when pre-paying estimated labor cost for the delivery and removal of air, water and drain outlets. GAS & MISC. REQUIREMENTS (Call for a Quote) PRINT NAME: AUTHORIZED SIGNATURE: $ $ TOTAL PAYMENT PHONE: DATE: The Method of Payment form must be completed and returned with this order form

18 TERMS, CONDITIONS & REGULATIONS Advance Payment Deadline Date: 02/16/17 1. Order (with payment) must be received a minimum of 21 days prior to the scheduled event opening for advanced payment rates. Orders received without payment will not guarantee advance rates. Orders received less than 21 days prior to scheduled event opening will be charged the regular rate. COMPANY: BTH # 2017 Builders Home & Garden Show 2. In the event that totals are calculated incorrectly, EVENT: Edlen reserves the right to make the necessary corrections. Exhibitors will be notified by or fax of any corrections made. This includes adding the required minimum CFM charges when applicable and ELECTRICAL labor charges. EXHIBITION SERVICES FACILITY: AMERICA S CENTER 701 Convention Plaza, St. Louis, MO Phone: All (314) outlets will be Fax: installed (314) on the floor at the back wall of inline and peninsula booths. All services ordered for island booths will stlouis@edlen.com DATES: March 9-12, 2017 EVENT #037004SL be dropped to one location in the booth. Edlen will make every attempt to deliver these services to a location convenient to the Exhibitor. 4. Distribution of services throughout the booth space, whether under the carpet, above the carpet or overhead is done on a time and material basis. Lift charges may also apply for overhead distribution. 5. Additional footage charges apply when an Exhibitor requires services to be dropped from overhead when services originate on the floor or columns. 6. The CFM (Cubic Feet per Minute) requirements determine the volume of air required to properly operate Exhibitors equipment. CFM is a labor charge for sizing and installation of the service infrastructure. 7. In some instances a pump is required to drain services out of an Exhibitor s booth. When this occurs, time & material charges apply. Exhibitors are encouraged to contact Edlen to discuss any potential additional costs. 8. Edlen plumbers make all service connections. Special equipment requiring company engineering or technicians for assembly, servicing, preparatory work and operation may be executed without Edlen plumbers. 9. Service outlet size is determined by the volume required. Air line size is dictated by the CFM requirements. Standard air lines terminate with a 1/2 female iron pipe valve. 10. Compressed Air is supplied during show hours only. If compressed air is required for non-show hours call for a quote. 11. Wall, column and permanent building utility outlets are not part of booth space and are not to be used by Exhibitors. 12. Unless otherwise directed, Edlen personnel are authorized to cut floor coverings to permit installing service(s) ordered. 13. Pressure for Water Services may vary. No guarantee can be made of minimum or maximum pressure. If pressure is critical, the Exhibitor should arrange to have a pressure regulator valve installed. 14. Natural Gas when available is not regulated by Edlen and is at the facility pressure (4oz.). Call for price quote when available. 15. Gas & Cylinders: When available BTU per cubic foot at 7 water column pressure. Credit will not be provided on unused cylinders. 16. All equipment using water must have inlet and outlet properly tagged. 17. All equipment must comply with state and local codes. 18. Edlen will not be responsible for moisture or water in air lines. Exhibitors should supply their own filter or other equipment to handle moisture or water. 19. For gas cylinders or any other special requirements call Edlen for a quote at the number on the front of the form. Delivery charges will apply to any specialty equipment delivered and removed from the Exhibitor booths. 20. Edlen must have 30 days notice in order to supply special regulators, strainers, traps, etc. 21. Claims will not be considered or adjustments made unless filed by the Exhibitor in writing prior to close of the event, no exceptions. 22. Credit will not be given for outlets installed or connections made and not used. 23. Payment in full for all plumbing services provided must be made prior to close of the event. 24. It is agreed that in the event it becomes necessary to turn this matter over to an attorney for collection, or to file a lien, or foreclosure, or otherwise, Exhibitor will pay Edlen its attorney fees or applicable agency fees. 25. A service charge of $25.00 will be assessed for all returned checks or declined credit cards. 26. A service charge of 1.5% per month on any unpaid balances will be made starting 10 days after date of invoice. POWER TO OPERATE ANY PLUMBING APPARATUS IS NOT INCLUDED. ALL ELECTRICAL REQUIREMENTS MUST BE ORDERED ON THE ELECTRICAL FORM.

19 HOME SHOW PAYMENTS HOME BUILDERS ASSOCIATION OF ST. LOUIS & EASTERN MO CREDIT CARD AUTHORIZATION FORM You can also pay online. Please visit our website at If you are unable to pay online, please PRINT and complete this form. Show Name: St. Louis Builders Home & Garden Show Name on Card: Company Name: If different than name on credit card, who is authorizing this payment? Day Phone # : ( ) - Ext: Billing Address for Credit Card (this is where the billing statement is received): Street Address: City, State & Zip: Type of Card: Mastercard Visa American Express Discover Credit Card Number: Expiration Date: CSC Code: (month/year) (3 or 4 digit # on back of credit card - AMEX on front of card above cc#) Amount to charge: Payment Type: Comments or Special Requests: Utilities / Directory / Passes (Please provide detail in Comment section below) Please note: A credit card receipt is always mailed to the credit card holder's billing address. Signature (Required - w ill NOT be processed w ithout signature) The Home Builders Association of St. Louis & Eastern Missouri federal I.D. is If you require a W-9 form please visit our website at and look under the "ABOUT US" menu.

20 Produced By: AUDIO VISUAL ORDER FORM BUILDERS HOME & GARDEN SHOW MARCH 9-12, 2017 Return this form to Tammy Ridgley. HBA will invoice for services ordered. FAX: (314) / RidgleyT@hbastl.com ITEM QTY. COST FOR DURATION OF SHOW COMPUTER/VIDEO MONITORS 20 LCD on Table Stand w/(pc Input Only) $ LCD on Rolling or Table Stand $ LED on Rolling or Table Stand $ LED on Rolling or Table Stand $699 Please call for pricing regarding hanging/mounting screens. TOTAL (QTY. x COST) LIGHTING EQUIPMENT 300 watt LED light (available in 25 deg or 40 deg lens) $75 Pipe and Base (10-12 pipe threaded into 50 lb. base) $30 AUDIO EQUIPMENT Computer Speakers (Pair) $75 Small PA System with Wireless Mic PLEASE CHOOSE: LAVALIERE OR HANDHELD $295 MISCELLANEOUS EQUIPMENT Laptop Computer $295 Wireless Mouse $35 DVD Player $95 Blu-Ray Player $175 Large discounts are available for orders placed 30 days prior to event. Call Bobby at (314) This is only a partial listing. All pricing is for exhibit booths only. Please contact us for meeting room and other pricing. Additional equipment available upon request. SUBTOTAL Pre-payment must accompany all orders unless prior arrangements have been made. Delivery, Installation, Pre-Test, Removal & Pickup $215 The customer agrees to pay in full for loss or theft of any equipment TAX 8.765% provided by Swank Audio Visuals. Electrical power arrangements are the responsibility of the exhibitor. Late Fee (for orders received 1 week prior to event start) $125 PLEASE PRINT CLEARLY: Company Name: Booth Number: Credit Card Number: Address (of credit card billing): City, State, Zip: Card Holders Name: Credit Card Number: Expiration Date: CVC #: Delivery Date/Time: Signature: TOTAL PAYMENT: You may complete credit card information to the left or mail a check payable to HBA with this form to: Onsite Contact: Phone: HBA Old Olive Street Road St. Louis, MO 63141

21 Exhibitor Company Name: Booth / Room #: Show Name: 2017 St. Louis Home & Garden Show Billing Company Name: Show Dates: 03 / 09 / 17 To 03 / 12 / 17 Billing Company Address: Incentive Order Deadline: 14 Days Prior 1st Day Show Move-in City, State / Country, Zip: Phone Number: ( ) - Contact: Credit Card Number: AMX MC Visa Expire Date(MM/YY): Credit Card Billing Address: Print Credit Card Holder Name(as it appears on card): Cell Number: / ( ) - Credit Card Billing City, State / Country, Zip: Card Holder Signature: A valid credit card number with signature must be on file regardless of payment method. Total payment must accompany order. With execution of this document the Customer hereby authorizes Smart City to provide services as requested herein, is authorized to request such services and acknowledges full and complete understanding of the Terms and Conditions and Attachments. View complete Terms & Conditions at: orders.smartcitynetworks.com/tc.aspx?center=027 Print Authorized Name Accepting Terms and Conditions: Authorized Signature Accepting Terms and Conditions: Dedicated Wired Internet Routers Allowed Connection speeds of 3Mbps and up Required for: Web Casting HD Streaming Routers(wired or wireless) Includes 5 Static Public IP Addresses Premium Wired Internet No wired or wireless routers Shared Connection speeds up to 10Mbps Recommended for: Wired Cyber Cafe Social Media Feeds Multi Media Downloads Includes 1 Static Private IP Address Basic Wired Internet No wired or wireless routers Shared Connection speeds up to 1.54Mbps Recommended for: Surfing the Internet Supports 1 device only Private IP Wireless services are NOT included on this form please contact us for specific rates. ORDER ONLINE: orders.smartcitynetworks.com/ordering.aspx ***Incentive rate applies to orders received with payment 14 days prior to 1 st day of show move-in*** 1. Shared Internet Services Routers Prohibited QTY Incentive Base On-Site Total a. Premium Internet Service $1,095 $1,395 $1,674 b. Additional Devices for Premium Service $150 $185 $222 c. Upgrade to Public IP Address for Premium Internet Service $199 $299 $358 d. Basic Internet Service $695 $895 $1, Dedicated Internet Services Routers Supported a. Dedicated 3Mbps $3,495 $4,370 $5,244 b. Dedicated 6Mbps $5,900 $7,375 $8,850 c. Dedicated 10Mbps $7,850 $9,810 $11,772 d. Upgrade to 29 Public Static IP Addresses $995 $1,194 $1,433 Higher Bandwidth Services Available Please call (888) for quote. 3. Internet Equipment & Labor a. Switch Rental up to 24 ports $185 $225 $270 b. Patch Cable (up to 50 ) Cat5e $50 $62 $74 c. Labor / Floor Work Fee Per Hour $125 $125 $ Voice Services: PBX Service Domestic Long Distance Included a. Single Line Instrument, Int l LD (additional charges apply) $275 $345 $414 b. Multi-line Phone w/ 1 main number & 1 rollover line $415 $520 $624 c. Speaker Phone Line w/ Polycom Instrument $465 $575 $ Special Quote Attachment A or Statement of Work (if applicable) 6. Distance Fee of $500 Internet / $100 Telephone for each line outside the convention venue x (number of lines) For extension of 3 rd party data circuits (ISDN, DSL, T-1, DS3, Ethernet) please call for quote. SUBTOTAL Send Completed Orders with Payment and Floor Plan To: SMART CITY NETWORKS 5795 W. Badura Avenue, Suite 110 Las Vegas, NV ESTIMATED 10% TAX / FEES (888) FAX (702) csr@smartcity.com GRAND TOTAL Effective January 1, 2016 December 31, 2016 Customer No: INTERNET - NETWORK / TELEPHONE SERVICE CONTRACT

22 Network Security Declaration Center: America's Center (027) - MO Company Name: Show: 2017 St. Louis Home & Garden Show Booth / Room #: Customer / Ref #: The Network Security Policy implemented for this Facility requires Customer(s) adherence to several necessary precautions in order for Smart City to maintain a healthy, viable network for all Customers. This declaration of compliance with the security requirements as noted herein is an acknowledgement of Smart City s filtering policies and must be completed, signed by an authorized Customer representative and mailed or faxed to Smart City prior to the requested network service(s) being activated for Customer s usage. Network Security Policy: Smart City requires that all devices directly or indirectly accessing Smart City s network(s) have the latest virus scan software, Windows security updates, system patches, and any other technological precautions necessary to protect the Customer(s) and others from viruses, malicious programs, and other disruptive applications. Any device(s) which adversely impacts Smart City s network(s) may cause service interruptions to Customer(s) which can lead to disconnection of the Customer s equipment from the network(s), with or without prior notice at Smart City s sole discretion. The device(s) in question will remain disconnected until all issues are adequately resolved. All charges will apply and no refunds will be given. Additional charges may apply for trouble diagnosis and / or problem resolution. Smart City has implemented filtering policies on all Internet routers. These filters block all inbound Internet Control Message Protocol (ICMP) -- Ping, Traceroute, etc. -- destined to any Smart City Network(s). Smart City understands that Ping and Traceroute are valuable troubleshooting tools; therefore Smart City s Policy does allow ICMP (Ping & Traceroute) packets sourced from any Smart City network(s). Further, to avoid infection by common Internet worms (Nachi, MSBlaster, LoveSAN, etc.), Smart City has implemented similar filters on the following TCP and UDP port numbers: UDP 137, 138, 402, 1434 and TCP 135, 139, 402, 445, Customers requiring inbound or outbound access to any of the filtered ports, should contact a Smart City customer service representative in advance of the event with details of the specific requirements so that Smart City may consider the potential of a customized alternative. Each Customer s business is important to Smart City and with advanced and timely notification of a Customer s needs we are confident that we can provide network services that perform as expected for all clients. *** Please inform all show site personnel about the importance of Smart City s Network Security compliance issues *** *** Services are activated after Smart City is in receipt of this signed declaration of compliance with our network security requirements *** Total # of Devices Device(s) Operating System: Connecting to Smart City s Network: Type of Anti-Virus Software Installed: Norton McAfee Other: Virus Scan Last Updated - Date: / / Security Updates Last Performed - Date: / / Are You Renting Computers? Yes No Rental Company Name: Rental Company Contact: Contact Number: With execution of this document the Customer hereby attests that Customer provided equipment, which will be connected to Smart City s network(s) at the above noted Facility and Show / Event has been properly protected, contains anti-virus software, and the latest patches and security updates have been installed. Customer(s) also accepts the responsibility for the performance of Customer s equipment and understands the conditions placed on service delivery by this document as well as the potential that additional charges may be incurred should Customer s equipment be found to adversely impact Smart City s network(s) performance. The Customer acknowledges that this Network Security Declaration is part of the Customer Contract allowing Smart City to provide requested service(s) and is subject to change without notice. Signature Printed Name Date Title 5795 W. Badura Ave, Suite 110 Las Vegas Nevada (888) (702) Fax (702)

23 Floor Plan Communications Cable Center: America's Center (027) - MO Company Name: Show: 2017 St. Louis Home & Garden Show Booth / Room #: Customer / Ref #: Voice and Data communications cabling. Smart City is the exclusive installer of Voice and Data communications cabling. Smart City provides cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber Optic, twisted pair (Category 3, 5 and 6), coaxial and all other data and telecommunication cable fall under Smart City s area of expertise. IMPORTANT!! Prior to installation of service, a complete floor plan is required. Please utilize this grid should you not have your own floor plan to send us. You may use a different floor plan for each service group (Telephone, Internet, etc.) or combine all services on one floor plan. For a floor plan to be considered complete it must include all the information listed below (Main Distribution Location MDL, designated location of items within the booth, surrounding booths, scale-length and width). Adjacent Booth or Aisle# Adjacent Booth or Aisle# Adjacent Booth or Aisle# Adjacent Booth or Aisle# X = Main Distribution Location (MDL) The originating line(s) for service, whether from overhead, a floor pocket or a column, will be delivered to a MDL before being distributed within your booth. Example: Storage area, back of booth, etc. (unless specified, the default for the MDL will be the back of the booth or at Smart City s discretion, the most convenient location). All distribution of services to their final destination within the booth will originate from the MDL. A per line move fee will apply to relocate services within your booth after they have been engineered and / or installed. T = Location of Telephones, Fax lines or other telecommunications equipment T. I / H / PC / C = Location of primary Internet Service I, Hubs H, Patch Cables PC and / or Computers C. For Smart City to perform your floor work, you will need to indicate the location of each item you want cabled. Make sure to order your floor work, hubs, and patch cables early and in advance of the show moving in. Orientation = The Booth or Aisle # s surrounding your booth. A minimum of one surrounding Booth or Aisle # is required (two or more would be more helpful) for Smart City to accurately install your services. Size = Booth dimensions (example 10x10). Scale = 1 Box is equal to ft W. Badura Ave, Suite 110 Las Vegas Nevada (888) (702) Fax (702)

24 Floor Plan Communications Cable Center: America's Center (027) - MO Company Name: Show: 2017 St. Louis Home & Garden Show Booth / Room #: Customer / Ref #: XXX - XXX Voice and Data communications cabling. Smart City is the exclusive installer of Voice and Data communications cabling. Smart City provides cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber Optic, twisted pair (Category 3, 5 and 6), coaxial and all other data and telecommunication cable fall under Smart City s area of expertise. IMPORTANT!! Prior to installation of service, a complete floor plan is required. Please utilize this grid should you not have your own floor plan to send us. You may use a different floor plan for each service group (Telephone, Internet, etc.) or combine all services on one floor plan. For a floor plan to be considered complete it must include all the information listed below (Main Distribution Location MDL, designated location of items within the booth, surrounding booths, scale-length and width). X = Main Distribution Location (MDL) The originating line(s) for service, whether from overhead, a floor pocket or a column, will be delivered to a MDL before being distributed within your booth. Example: Storage area, back of booth, etc. (unless specified, the default for the MDL will be the back of the booth or at Smart City s discretion, the most convenient location). All distribution of services to their final destination within the booth will originate from the MDL. A per line move fee will apply to relocate services within your booth after they have been engineered and / or installed. T = Location of Telephones, Fax lines or other telecommunications equipment T. I / H / PC / C = Location of primary Internet Service I, Hubs H, Patch Cables PC and / or Computers C. For Smart City to perform your floor work, you will need to indicate the location of each item you want cabled. Make sure to order your floor work, hubs, and patch cables early and in advance of the show moving in. Orientation = The Booth or Aisle # s surrounding your booth. A minimum of one surrounding Booth or Aisle # is required (two or more would be more helpful) for Smart City to accurately install your services. Size = Booth dimensions (example 10x10) 20 X 20. Scale = 1 Box is equal to 2 ft W. Badura Ave, Suite 110 Las Vegas Nevada (888) (702) Fax (702)

25 BOOTH CLEANING FORM Produced By: Advance Payment Deadline Date: 1/6/17 COMPANY: BTH # Return this form to Tammy Ridgley. HBA will invoice you for services ordered. Fax: (314) / RidgleyT@hbastl.com EVENT: FACILITY: 2017 Builders Home & Garden Show AMERICA S CENTER DATES: March 9-12, 2017 EVENT #037004SL FOR YOUR CONVENIENCE PLACE YOUR ORDER ONLINE AT ORDER INSTRUCTIONS SCHEDULING SERVICES Please note which days you will require cleaning services. If no information is provided, services will begin on first day of show opening and continue until the number of days ordered are utilized. VACUUM SCHEDULING 1st Day 2nd Day 3rd Day 4th Day MOPPING SCHEDULING 1st Day 2nd Day 3rd Day 4th Day PORTER SERVICE SCHEDULING 1st Day 2nd Day 3rd Day Dates Requested Dates Requested Dates Requested VACUUMING (Charged per square foot with 100 minimum cost) Total Sq. Ft. (Please schedule what days you would like the service provided in the Vacuum scheduling block on the left) Advance Price Regular Price Vacuum Booth - 1 Day Vacuum Booth - 2 Days Vacuum Booth - 3 Days Vacuum Booth - 4 Days SHAMPOOING (Charged per square foot with 100 minimum cost) Total Sq. Ft. Date Service Requested Advance Price Regular Price Shampoo Carpet - One Time Only Date: MOPPING (Charged per square foot with 100 minimum cost) Total Sq. Ft. (Please schedule what days you would like the service provided in the Mopping scheduling block on the left) Advance Price Regular Price Mop Booth - 1 Day Mop Booth - 2 Days Mop Booth - 3 Days Mop Booth - 4 Days PORTER SERVICES (Charged per day) # of Days (Please schedule what days you would like the service provided in the Porter Service scheduling block on the left) Advance Price Regular Price Up to 1500 square feet square feet and over - call for a quote... TOTAL COST TOTAL COST TOTAL COST TOTAL COST 4th Day PORTER SERVICE RATES Rates include emptying waste baskets and policing of your exhibit area at two hour intervals during show hours. TRASH REMOVAL Small office style trash cans placed at the edge of an exhibit booth at the end of the day will be emptied by the facility at no cost prior to the start of the event each day. Large trash cans that need to be emptied where they are located within the booth space need to order Porter Service. TERMS & CONDITIONS I agree in placing this order that I have accepted Edlen s payment policy and the terms and conditions of contract. Form CLE-0314SL SPECIAL CLEANING REQUIREMENTS Please indicate below any special cleaning requests or instructions that you may have. You can also use this space to indicate that you would like the America s Center to provide more information and pricing on cleaning your display. PRINT NAME: AUTHORIZED SIGNATURE: PLACE TOTAL HERE DATE: The Method of Payment Form must be completed and returned with this order form

26 TERMS & CONDITIONS 1. Cleaning your exhibit area is not included in space rental. 2. Cleaning service can be ordered on site at the regular rate. 3. Our exclusive cleaning contract will not permit other service contractors to provide this service. 4. If you have any questions or need assistance with any orders items not listed, please call and ask for your Event Manager Representative. 5. Full payment is due in advance or at show site before any service is provided. Purchase orders are not considered payment. 6. It is your responsibility to advise our service center representative of any problem with any of your orders, and to check your invoice for accuracy prior to the close of the exhibition. 7. We require 100% prepayment of advanced orders, any orders or services placed at show site must be paid at show site. Payment must be in U.S. Funds and drawn on a U.S. Bank. 8. Should there be any unpaid balance after the close of the show, terms will be net, due and payable upon receipt of invoice. Effective 30 days after invoice date, any unpaid balance will bear a finance charge at the lesser on the maximum rate allowed by applicable law, or 1.5% per month, which is an annual percentage rate of 18%, and future orders will be on a pre-payment basis only. If any finance charge hereunder exceeds the maximum rate allowed by applicable law, the finance charge shall automatically be reduced to the maximum rate allowed, and any excess finance charge received shall be either applied to reduce the principle unpaid balance or refunded to the payer. This payment terms and conditions agreement shall be governed by an construed with the laws of the State of Missouri.

27 FLORAL ORDER FORM Produced By: Advance Payment Deadline Date: 1/6/17 COMPANY: BTH # Return this form to Tammy Ridgley. HBA will invoice you for services ordered. Fax: (314) / RidgleyT@hbastl.com EVENT: FACILITY: 2017 Builders Home & Garden Show AMERICA S CENTER DATES: March 9-12, 2017 EVENT #037004SL FOR YOUR CONVENIENCE PLACE YOUR ORDER ONLINE AT ORDER INSTRUCTIONS ADVANCE PAYMENT PRICE For advance payment price to apply we must receive your order with payment prior to the deadline date posted on the top of this order form. FLORAL DELIVERY All floral pricing includes delivery and pickup from the booth or designated location within the America s Center. RENTAL RETURNS Rental items that are not in the booth at the close of the show will be charged a minimum of 2X the rental price again. STRING LIGHT RENTAL If you order string lights, you must also order electric for them separately on the electrical order form. Power is not included in the rental price. CONTAINER UPGRADES Container upgrades are available in Gold and Silver for an additional fee. These containers must be pre-ordered. Delivery can not be guaranteed for on-site orders. SALES TAX The rental rate of all items on this form includes sales tax added at a rate of 8.68%. FLORIST All floral services will be delivered by Walter Knoll Florist. GREEN PLANTS (Please circle type of plant when ordering) QTY Advance Price Regular Price 3 GREEN PLANTS Circle one: Palm Tree Bushy GREEN PLANTS Circle one: Palm Tree Bushy GREEN PLANTS Circle one: Palm Tree Bushy GREEN PLANTS Circle one: Palm Tree Bushy GREEN PLANTS Circle one: Palm Tree Bushy GREEN PLANTS Circle one: Palm Tree Bushy GREEN PLANTS Circle one: Palm Tree Bushy GREEN PLANTS Circle one: Palm Tree Bushy GREEN PLANTS Circle one: Palm Tree Bushy SMALL FERN / VINING LARGE FERN / VINING CASCADING 1 WIDE X 10 TALL UPRIGHT SMALL 18 WIDE X 1 TALL FLOWERING PLANTS (Select color when ordering) FLOWERING MUM PLANT (Yellow / White / Lavender /Asst) BROMELIAD (Red / Lavender / Orange / Pink) AXALEA (Red / Orange / White) KALANCHOE (Red / Orange / Yellow/Pink) FLORALS & MISCELLANIOUS FRESH CUT ARRANGEMENT - SMALL FRESH CUT ARRANGEMENT - MEDIUM FRESH CUT ARRANGEMENT - LARGE BLOOMING BASKET - SMALL BLOOMING BASKET - MEDIUM BLOOMING BASKET - LARGE FLORAL BOUTONNIERE (Specify color pallet: ) FLORAL CORSAGE (Specify color pallet: ) MINI LIGHTS BUBBLE BOWL BUBBLE BOWL CONTAINERS Select color: Gold/Silver/Black TOTAL COST TERMS & CONDITIONS I agree in placing this order that I have accepted Edlen s payment policy and the terms and conditions of contract. Form FLO-0314SL PLACE TOTAL HERE PRINT NAME: AUTHORIZED SIGNATURE: DATE: The Method of Payment Form must be completed and returned with this order form

28 PROFESSIONAL DETAILER ORDER FORM Produced By: Advance Payment Deadline Date: 1/6/17 COMPANY: BTH # Return this form to Tammy Ridgley. HBA will invoice you for services ordered. Fax: (314) / RidgleyT@hbastl.com EVENT: FACILITY: 2017 Builders Home & Garden Show AMERICA S CENTER DATES: March 9-12, 2017 EVENT #037004SL FOR YOUR CONVENIENCE PLACE YOUR ORDER ONLINE AT ORDER INSTRUCTIONS ADVANCE PAYMENT PRICE For advance payment price to apply we must receive your order with payment 30 days prior to show opening. See date posted on the top of this order form. If paying by check, a valid credit card must also be provided to secure any additional services required on site. VEHICLE CONDITION UPON ARRIVAL Pre-show Detail pricing is based upon Vehicles being delivered to show site washed and detailed. Vehicles arriving undetailed will incur additional charges depending on time and material needed to make vehicle show presentable. BILLING PERIOD Remember to include all show days, press days and one pre-show prep day in determining the number of days required for vehicle maintenance. In the event exhibitor does not include a pre-show prep day, this day will be added to exhibitor invoice. DAILY MAINTENANCE Service begins 1 hour before show opens and end 1 hour before show closes, for traditional maintenance, traditional plus and executive double up. CANCELLATIONS Thirty days (30) notice of cancellation is required. If notice is not received in writing within 30 days of show opening, exhibitors will be charged 100% of the full service fee of all ordered services. CREDIT CARD ON FILE Please note that no services will be rendered without a valid credit card on file. Please provide this information on Edlen s method of payment form. TERMS & CONDITIONS I agree in placing this order that I have accepted Edlen s payment policy and the terms and conditions of contract. Form DET-0314SL SERVICE PROGRAMS (Please read order instructions) # Vehicles # of Days QTY Advance Price Regular Price PRE-SHOW DETAIL X Interior vacuumed - cleaned Windows cleaned inside & out Labels / Stickers removed Wheel wells cleaned Wheels & tires cleaned & dressed Hood/door/trunk jambs cleaned Rocker Panels cleaned Removal of water spots # Vehicles # of Days QTY Motor detailed/dressed Interior plastic removed Carpet shampooing Polishing and waxing Advance Price Regular Price TRADITIONAL MAINTENANCE X Refresh vehicle shine prior to show daily & refresh interior Vehicles cleaned hourly throughout show. Remove finger prints and dust every hour by supervisor and crew Detailing supervisor checks with exhibit hrly. to assure quality control # Vehicles # of Days QTY TOTAL COST TOTAL COST Monronie wheel stands kept smudge less Utilize daily performance log to maintain punctual hourly service Advance Price Regular Price TRADITIONAL PLUS X Literature restocking & restoring each hour All services provided above in traditional maintenance # Vehicles # of Days QTY Advance Price Regular Price EXECUTIVE DOUBLE UP X Provides your own personal detailer for all on-site requests, with our supervisor and crew servicing your vehicles hourly. This provides twice the service (See back of form for additional Services. Call for a quote) All the same services provided in traditional maintenance and traditional plus above. # Vehicles # of Days QTY Advance Price Regular Price ADDITIONAL SERVICES X PLACE ORDER TOTAL HERE COMPANY: BOOTH #: AUTHORIZED SIGNATURE: PRINT NAME: DATE: SHOW SITE CONTACT: PHONE #: CONTACT CELL#: The Method of Payment Form must be completed and returned with this order form TOTAL COST TOTAL COST TOTAL COST

29 TERMS, CONDITIONS, REGULATIONS AND DESCRIPTIONS 1. The Preshow Detail: (Service Program 1)- Interior Vacuumed and Cleaned, Windows made Spotless Inside and Out, Labels and Stickers Removed/Placards Placed in Stanchions/Holders, Wheel Wells Cleaned, Wheels and Tires Cleaned and Dressed, Hood/Door/Trunk Jambs Cleaned, Rocker Panels Cleaned, Removal of Water Spots/Acid Rain/Industrial Fallout, Motor Detailed/Dressed/Painted, Interior Plastic Removed, Carpet Shampooing, Polishing and Waxing-Advanced Price Starting as listed on the front of Order Form but will depend on amount of time and materials necessary to make vehicle Show Presentable. 2. Traditional: Vehicle Maintenance (Service Program 2) Priced Per Vehicle Per Day Supervisor and Crew will clean Vehicles Hourly throughout the Show, Re-fresh vehicle shine and Interior prior to each show day, Continuous service by crew and supervisor will remove fingerprints and dust every hour, Placards/Stanchions kept smudge less, On-site personnel always equipped with cell phone, detailing supervisor checks with your on-site contact to assure quality control, Daily performance sheet confirms punctual hourly service. Maintenance (Service begins One Hour before Show Opening and Finishes One Hour before Show Closing) 3. Traditional Plus: Vehicle Prep/Maintenance and Literature (Service Program 3) Priced Per Vehicle Per Day Same as program 2 with Literature restocking and restoring once every hour. Literature must be easily accessible within the booth space. 4. Executive Double-Up: Personal Attendant/Supervisor and Crew (Service Program 4) Priced Per Vehicle Per Day Same as Programs 2 & 3 but also includes your own Personal Detailer for all on-site requests, with our Supervisor and Crew servicing your vehicles hourly. This gives you TWICE the service. 5. Additional Services are also available. They include but are not limited to: De-gas vehicle for fuel level regulations (less than 2 gallons anywhere in the facility), Re-Fuel vehicle after the event, Align wheel emblems uniformly, Receive/ Deliver/Position/Remove vehicles, Remove/Install interior items (Mats, Knobs, Shift Handles and Manuals), Remove Kansai Wrapguard (Plastic Protective Tape), Seal gas caps, Install accessories and interior lighting, Inventory all keys, Remove and Install license plate frames, paint unfinished areas, Paintless dent removal, Touch-up paint, Window replacement, Dealership location services, Vehicle staging and security at off-site location 6. Order (with payment) must be received a minimum of 30 days prior to the scheduled event opening for advanced payment rates. Orders faxed or mailed without payment will not guarantee advance rates, payment must be received as well. Orders received less than 30 days prior to scheduled event opening will be charged at the regular rates. 7. In the event that the totals are calculated incorrectly, Edlen reserves the right to make the necessary corrections. Exhibitors will be notified by fax or of any corrections made. 8. Exhibitors are encourage to contact Edlen to discuss any potential additional costs. 9. Claims will not be considered or adjustments made unless filed by the exhibitor in writing prior to close of the event, no exceptions. 10. Credit will not be given for services ordered and deemed not necessary by the client. 11. Payment in full for all services provided. 12. It is agreed that in the event it becomes necessary to turn this matter over to an attorney for collection, or to file a lien, or foreclosure, or otherwise, exhibitor will pay Edlen its attorney fees or applicable agency fees. 13. A service charge of $25.00 will be assessed for all returned checks or declined credit cards. 14. A minimum service charge of 1.5% per month on any unpaid balances will be made starting 10 days after date of invoice. 15. Indemnification - Customer hereby assumes liability for and agrees to indemnify, protect and hold wholly harmless America s Center and it agents, employees, office, directors, and any all successors and assigns, from and against any and all liabilities, obligations, losses, damages, injuries, claims, demands, penalties, actions, costs and expenses including reasonable attorney s fees, in contract, or sort or otherwise, which result from or arise out of negligent or wrongful use of the Equipment or the Services by the Customer or its representative, agents, employees or invitees. 16. Assignment - America s Center shall have the right to assign its interest under this Agreement to any other party subsequently providing Equipment and Services to the Building. 17. Entire Agreement Amendment - This Agreement and any attached supplement (s) constitute the entire agreement between the parties hereto and supersede all prior oral or written discussions or agreements. This Agreement may be amended only by a written agreement executed by both parties. PLEASE SEE ORDER FORM ON OTHER PAGE FOR PRICING INFORMATION

30 Remit To: CREDIT CARD AUTHORIZATION RECAP OF SERVICES FORM One copy of this form with your check or credit card information must be forwarded to Heritage at the above address. All orders received at the Exhibitor Service Desk will be charged at standard rates. All outstanding balances must be paid by the close of the show. Adjustments to your invoice will not be made after the close of the show. Heritage requires that you provide a credit card authorization form if you require material handling, sign hanging or labor services. For your convenience, Heritage will use the authorization to charge your credit card for any charges which Heritage may be obligated to pay on behalf of exhibitor, including without limitation, any shipping charges from HES Logistics Inc., if incurred. If you wish to charge the amount of your advance order to your credit card account, please complete the following: Card Holder's Name (Please print): Cardholder's Signature: Credit Card Billing Address: City: State: Zip: Credit Card Number: V- Code / / / Expiration Date / (3 4 Digit # On Back of Card or Front of AMEX) Charge to: American Express MasterCard Visa Discover If for any reason the submitted credit card or check is declined or returned, a $25.00 processing fee will be added to the final invoice. For your convenience, we will also process your card for payment of any additional charges incurred at show site. We will automatically provide this service unless informed otherwise by you. HASSLE-FREE BOOTH PACKAGE... $ FURNITURE/CARPET... $ ESTIMATED MATERIAL HANDLING/DRAYAGE (Credit Card Required)... $ ESTIMATED LABOR (Credit Card Required)... $ RENTAL UNITS... $ SIGNS & BANNERS... $ Please note: In some instances equipment or services listed above may be handled by other contractors. Payment should be made directly to those contractors and not listed as part of the total due Heritage. TOTAL AMOUNT DUE $ NAME OF CONVENTION 2017 SPRING HOME & GARDEN SHOW BOOTH # EXHIBITING COMPANY PHONE # FAX # ADDRESS CITY STATE ZIP ORDER CONFIRMATION & INVOICE TO CONTACT NAME DATE (Print & Sign) Please Return This Form Promptly To the Address Above-Retain One Copy for Your Files

31 Remit To: FURNITURE/CARPET RENTAL ORDER FORM Discount prices only apply to orders received with full payment by the discount deadline date listed on the general information page. All charges for equipment and/or services are payable in advance or when placing order at show site. Orders will not be processed without payment. For your convenience, MasterCard, American Express, Visa and Discover will be accepted. Fax orders will be accepted with enclosed credit card authorization form only. Charges for rental items listed below are for the duration of the show, and include delivery and removal. Cancellation of equipment delivered will be subject to a 100% cancellation charge for labor involved. Orders received after the deadline are subject to availability. ITEM QTY DISCOUNT STANDARD AMOUNT # RATES RATES FURNITURE F60 Plastic Side Chair (White) F50 Padded Sled Base Chair (Gray) F9 Padded Chair (Gray) F10 Padded Arm Chair (Gray) F20 Custom Padded Arm Chair F30 Padded High Stool (Gray) F40 Custom Padded High Stool LC01 Leather Couch LC02 Leather Chair F245 Coffee Table F75 Executive Chair CARPET C10 9' X 10' C20 9' X 20' C30 9' X 30' C40 9' X 40' C50 9' X Per 10' increment AREA CARPET (Indicate Dimensions for Special Size Carpet) C60, X per sq. ft. (100 sq. ft. min.) COLORS: RED BLUE HUNTER GREEN BURGUNDY PLUM GRAY BLACK Area carpet is required for all booths larger than 30, or for booths configured as islands or peninsula areas. PADDING AND VISQUEEN (90 sq. ft. min.) C70 ' X ' Carpet padding/per sq. ft C80 ' X ' Visqueen covering/per sq. ft ITEM QTY DISCOUNT STANDARD AMOUNT # RATES RATES DRAPED DISPLAY TABLE F110 4' Table 30" high F120 6' Table 30" high F130 8' Table 30" high F140 4' Table 42" Counter high F150 6' Table 42" Counter high F160 8' Table 42" Counter high F170 4th side table drape COLORS: RED BLUE TEAL BURGUNDY HUNTER GREEN PLUM GRAY BLACK WHITE GOLD EXPO GREEN UNDRAPED DISPLAY TABLE F190 4' Table 30" high F200 6' Table 30" high F210 8' Table 30" high F220 4' Table 42" Counter high F230 6' Table 42" Counter high F240 8' Table 42" Counter high Diameter Pedestal Table (Gray) F80 18 High F90 30 High F High TABLE RISERS COVERED WHITE (Riser Dimension: 10" Wide x 8" high) F260 6' Long riser F270 8' Long riser SPECIAL DRAPE BACKGROUNDS F280 3' H. Background/per ft F290 8' H. Background/per ft COLORS: RED BLUE TEAL BURGUNDY HUNTER GREEN PLUM GRAY BLACK WHITE GOLD EXPO GREEN *Show colors will be given when color is not selected. TOTAL ORDER NAME OF CONVENTION 2017 SPRING HOME & GARDEN SHOW BOOTH # EXHIBITING COMPANY PHONE # FAX # ADDRESS CITY STATE ZIP ORDER CONFIRMATION & INVOICE TO CONTACT NAME DATE (Print & Sign) Please Fax, Mail or This Form Promptly To Heritage Using The Information At The Top Of The Page - Retain One Copy for Your Files

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34 Remit To: ACCESSORIES/DISPLAY RENTAL ORDER FORM Discount prices only apply to orders received with full payment by the discount deadline date listed on the general information page. All charges for equipment and/or services are payable in advance or when placing order at show site. Orders will not be processed without payment. For your convenience, MasterCard, American Express, Visa and Discover will be accepted. Fax / orders will only be accepted with enclosed credit card authorization form. Charges for rental items listed below are for the duration of the show, and include delivery and removal. Cancellation of equipment delivered will be subject to a 100% cancellation charge for labor involved. Orders received after the deadline are subject to availability. ITEM QTY DISCOUNT STANDARD AMOUNT # RATES RATES ACCESSORIES A10 Wastebasket A20 Tripod Easels D250 Chrome Sign Holder A30 Chrome Stanchion A40 Velour Rope 6 Black A50 Coat Tree A60 Chrome Bag Rack A70 Literature Rack A80 Garment Rack A90 2 Way Straight Arm Rack A100 4 Way Slant Arm Rack A106 Raffle Ticket Drum A107 Fishbowl A110 6 Tensabarrier ITEM QTY DISCOUNT STANDARD AMOUNT # RATES RATES DISPLAY D10 Pegboard Panels (4'x8') D11 Pegboard 6 Single Hook D12 Pegboard 8 Single Hook D20 Tackboard Panels (4'x8') Horiz. Vert. D31 Fabric Impact Panel 1 Meter x D40 Gridwall 2 x8 Black D60 Gridwall 6 Single Hook D70 Gridwall 8 Single Hook D50 Slatwall 1 Meter x D120 Slatwall Waterwalls Hooks D121 Slatwall 8 Bracket D130 Shelf 1 meter wide D210 Acrylic Holder D220 Arm Light D140 4 Full View Showcase D150 6 Full View Showcase D160 4 Quarter View Showcase D170 6 Quarter View Showcase MD20 Counter 1 Meter MD21 Counter 2 Meter MD22 Curved Counter 1 Meter Black Fabric Gray Fabric White PVC MD60 Counter Lock Counter Doors / Locks Not Available on Curved Counter MD30 Cabinet 1 Meter (White/ Lockable) TOTAL ORDER NAME OF CONVENTION 2017 SPRING HOME & GARDEN SHOW BOOTH # EXHIBITING COMPANY PHONE # FAX # ADDRESS CITY STATE ZIP ORDER CONFIRMATION & INVOICE TO CONTACT NAME (Print & Sign) DATE

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37 Remit To: MODULAR RENTAL DISPLAY ORDER FORM Cancellation: No refunds if cancelled after the deadline. Late Request: Request after deadline will be filled as available at the standard rate. MD01 DISPLAY ONE: 10 STANDARD DISPLAY Package Includes: Installation and dismantling labor 1 Header One 10 x 10 Standard Carpet One 1 meter counter Three Arm Lights ADVANCED RATE $1, Choose Your Exhibit Check One STANDARD RATE $2, MD02 DISPLAY TWO: 20 STANDARD DISPLAY Package Includes: Installation and dismantling labor One 10 x 20 Standard carpet 2 Headers One 2 meter counter Two 1 meter counters 6 Halogen Lights ADVANCED RATE $4, STANDARD RATE $5, MD03 DISPLAY THREE: 20 DELUXE DISPLAY Package Includes: Installation and dismantling labor One 10 x 20 Standard Carpet 2 Headers One 1.5 meter counter Four shelves 5 Halogen Lights ADVANCED RATE $4, STANDARD RATE $5, MD04 DISPLAY FOUR: 20 DELUXE DISPLAY Package Includes: Installation and dismantling labor One 10 x 20 Standard carpet 1 Header 4 Counters 5 Halogen Lights ADVANCED RATE $4, STANDARD RATE $6, MD05 DISPLAY FIVE: 20 X 20 ISLAND DISPLAY Package Includes: Installation and dismantling labor One 20 x 20 Standard carpet 2 Headers 4 Counters ADVANCED RATE $7, STANDARD RATE $10, MD06 DISPLAY SIX: 20 X 20 ISLAND DISPLAY Installation and dismantling labor One 20 x 20 Standard carpet 4 Headers 4 Counters ADVANCED RATE $8, STANDARD RATE $10, Circle your carpet color: Black Blue Burgundy Gray Red Choose Your Panels Standard and Optional Panel Choices White Hardwall Blue/Gray Velcro Circle: Blue or Gray Opt. Color Hardwall (per panel) - Specify Advanced Rates: Included Included $70.00 ea. Advanced Rates: Included Included $91.00 ea. Indicate Your Header Sign Copy Your company name will be printed in block lettering on the White Header sign. Check which color lettering you would like Black Blue Red Please indicate here if you would like us to assist you with logo identification or other customized graphics. Remember to order the following items, they are NOT included in booth package; Furniture Electrical Service Custom Logo Floral Cleaning Service Yes, I have completed and enclosed the Payment Form Sub. Total TOTAL ORDER NAME OF CONVENTION 2017 SPRING HOME & GARDEN SHOW BOOTH # EXHIBITIING COMPANY PHONE # FAX # ADDRESS CITY STATE ZIP ORDER CONFIRMATION & INVOICE TO CONTACT NAME DATE

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39 Remit To: IMPORTANT FREIGHT INFORMATION AND RATE SCHEDULE The HBA provides manpower with material handling equipment (i.e. dollies and pushcarts) to assist exhibitors during move-in with the unloading and delivery of products and materials to their respective booths on a complimentary basis. This complimentary service DOES NOT include the handling of crated exhibits and displays or for equipment requiring the use of forklifts. For information and rates on these services, see below. CRATED, BOXED & CONTAINERIZED DISPLAY OR EXHIBIT MATERIALS: Crated displays and exhibit materials shipped in advance to the Heritage warehouse or directly to exhibit site during set up hours by common carriers, van lines, company trucks, air freight companies or special delivery services will be received by Heritage and delivered to respective booths at the convention site. Empty containers will be removed from the booth, placed in storage and returned to the booth at the close of the show. Materials will be removed from the booth to the dock and reloaded on designated vehicles. Rates for this service are based on a per 100 lb. basis or fraction thereof (200 lb. minimum charge) for each shipment received, as follows: IN & OUT IN & OUT IN & OUT STRAIGHT TIME STRAIGHT TIME/OVERTIME OVERTIME $36.50 per CWT $45.50 per CWT $54.50 per CWT Estimated Weight in lbs. 100 = x Rate = Total ADVANCE SHIPPING ADDRESS TO: FOR: c/o: (Name of Exhibitor & Booth Number) 2017 Spring Home & Garden Show Heritage Trade Show Services 2322 S. 7 th St. St. Louis, MO TO: FOR: c/o: (Name of Exhibitor & Booth Number) 2017 Spring Home & Garden Show Heritage Trade Show Services America s Center (Cole Street Docks) 800 Cole Street St. Louis, MO DIRECT SHIPPING ADDRESS FORKLIFT SERVICES: Heavy equipment, machinery, or palletized goods, delivered directly to the exhibit site during set up hours, which require the use of a forklift for unloading and delivery to the exhibitors booth will be charged to the exhibitor at the following hourly rates: Forklift with operator (1 hr. minimum) STRAIGHT TIME OVERTIME DOUBLETIME (maximum 4,000 lbs.) $ hr. $ hr. $ hr. Material Handler (1 hr. minimum) $77.00 hr. $ hr. $ hr. Straight time is Monday through Friday, 8:00 a.m. to 4:30 p.m. After 4:30 p.m. Monday through Friday and all day Saturday is at overtime rates. Sunday and holidays are at double time rates. Forklift required at (A.M.-P.M.) on (Day) (Date) to unload material. Forklift required at (A.M.-P.M.) on (Day) (Date) to reload material. Exhibitor must check in at service desk to obtain forklift. (1hour minimum in/out) Est. hrs each way Total hrs X rate ST/OT/DT = NAME OF CONVENTION 2017 SPRING HOME & GARDEN SHOW BOOTH # EXHIBITING COMPANY PHONE # FAX # ADDRESS CITY STATE ZIP ORDER CONFIRMATION & INVOICE TO CONTACT NAME DATE

40 INBOUND SHIPMENTS All shipments must have a bill-of-lading or delivery receipt showing number of pieces, true weight, and description of merchandise. If shipments arrive without weight on bill-of-lading and weight is unobtainable, Heritage will estimate the weight. If actual scale weights are not submitted prior to move-out the estimated weight will be final and binding. All shipments received are subject to reweigh. Copies of bills-of-lading, with the name of the carrier, should be forwarded to HERITAGE TRADE SHOW SERVICES as soon as shipments are made. This will assist in tracing, if required. Shipments received at the warehouse after scheduled exhibitor set-up or shipments received at show site after exhibitor move-in times, are subject to surcharges to cover additional trucking or labor and will be billed accordingly. EMPTY CONTAINER LABELS Empty container labels will be available at the service desk for all exhibitors using Heritage material handling services. Affixing the labels is the sole responsibility of the exhibitor or his representative. All previous labels should be removed or obliterated. Heritage assumes no responsibility for removal of containers with old empty labels, improper information on empty labels or valuables stored in containers removed for storage. ADDITIONAL AVAILABLE SERVICES All per 100 lb. Rates quoted in the foregoing do not include any Blocking, Spotting, or Bracing in booth, or Local pickups for deliveries. For such services, the following rates apply: STRAIGHT TIME OVERTIME DOUBLETIME Forklift with Operator $ per hr. $ per hr. $ per hr. (One Hour Minimum) (Up to 4,000 lb. Capacity) Material Handler $77.00 per hr. $ per hr. $ per hr. (One Hour Minimum) Local Pickups & Deliveries $ per hr. $ per hr. $ per hr. (One Hour Minimum) BANDING Metal banding will be available for securing outbound shipments at a rate of.50 per foot, plus labor (One Hour Minimum). OUTBOUND SHIPMENTS Exhibitors are responsible for labeling their exhibit materials and providing outbound shipping information. To assist you with these arrangements, Heritage will have a Service Desk in the exhibit hall with labels, bills-of-lading and available shipping information. When materials are labeled, packed and ready to be shipped, completed bills-of-lading should be turned in at the Service Desk. Pick ups for local deliveries or small package shipments, i.e., UPS and Parcel Post should be dealt with in the same manner as all other outbound shipments. In order to expedite removal of materials, Heritage reserves the right to change designated carriers, if such carriers fail to pickup or refuse to accept shipments. Where no disposition is made, materials will be returned to the warehouse awaiting shipping instructions. RETURNED SHIPMENTS TO HERITAGE WAREHOUSE Where no disposition has been made for outbound shipments or later scheduled pickups are necessary; Heritage will return exhibit materials to the warehouse and load on outbound carriers at the rate of per 100 lbs. or fraction thereof for each shipment returned. Minimum charge: LIMITS OF LIABILITY AND RESPONSIBILITY 1. Heritage Trade Show Services shall not be responsible for loss, theft, or disappearance of exhibitor s materials after same has been delivered to exhibitor s booth and shall not be responsible for damage to uncrated materials, materials improperly packed, or concealed damage. 2. Heritage Trade Show Services shall not be responsible for loss, theft, or disappearance of materials before they are picked up from exhibitor s booth for reloading after the Show. Bills-of lading covering outgoing shipments, which are furnished by Heritage Trade Show Services to exhibitors, will be checked at time of actual pickup from the booth and corrections made where discrepancies occur. 3. Heritage Trade Show Services liability shall be limited to the physical loss of or damage to the specific article which is lost or damaged, and in any event Heritage Trade Show Services maximum liability shall be limited to $.30 per pound per article with a maximum liability of $50.00 per item, or $1, per shipment, whichever is less. 4. Heritage Trade Show Services shall not be liable to any extent whatsoever for any actual, potential, or assumed loss of profits or revenues, or for any collateral costs, which may result from any loss or damage to an exhibitor s materials which may make it impossible or impractical to exhibit same.

41 HERITAGE Trade Show Services DO NOT DELAY! ADVANCE SHIPMENT TO WAREHOUSE HERITAGE Trade Show Services DO NOT DELAY! ADVANCE SHIPMENT TO WAREHOUSE TO: EXHIBITOR NAME BOOTH NUMBER: HERITAGE TRADE SHOW SERVICES 2322 S. 7 TH ST. ST. LOUIS, MO FOR: 2017 SPRING HOME & GARDEN SHOW TO: EXHIBITOR NAME BOOTH NUMBER: HERITAGE TRADE SHOW SERVICES 2322 S. 7 TH ST. ST. LOUIS, MO FOR: 2017 SPRING HOME & GARDEN SHOW HERITAGE Trade Show Services DO NOT DELAY! ADVANCE SHIPMENT TO WAREHOUSE HERITAGE Trade Show Services DO NOT DELAY ADVANCE SHIPMENT TO WAREHOUSE TO: EXHIBITOR NAME BOOTH NUMBER: HERITAGE TRADE SHOW SERVICES 2322 S. 7 TH ST. ST. LOUIS, MO FOR: 2017 SPRING HOME & GARDEN SHOW TO: EXHIBITOR NAME BOOTH NUMBER: HERITAGE TRADE SHOW SERVICES 2322 S. 7 TH ST. ST. LOUIS, MO FOR: 2017 SPRING HOME & GARDEN SHOW

42 IMPORTANT NOTICE REGARDING DIRECT SHIPMENTS Please be aware that the America s Center does NOT receive exhibitor freight, literature or supplies through the center s package room. The venue s package room is too small to handle Exhibit Materials and the center s everyday receiving. All exhibit materials, being shipped directly to show site must be addressed as listed below to insure unloading and delivery to your booth area. NOTE: Direct shipments will only be received beginning at 8:00 a.m., Wednesday, March 8 th, Any materials sent to the venue prior to this date may be returned to sender and/or may be turned over to Heritage Trade Show Services and will be billed according to the Show s Shipping & Receiving Rates, and will be subject to venue assessed fees. EXHIBITOR COMPANY NAME BOOTH NUMBER C/O HERITAGE TRADE SHOW SERVICES AMERICA S CENTER (COLE ST. DOCKS) 800 COLE ST. ST. LOUIS, MO FOR: 2017 SPRING HOME & GARDEN SHOW All shipments should be accompanied with a Bill of Lading or Packing List indicating the total weight of shipment and piece count. See the enclosed Shipping Information/Material Handling Order Form for detailed service descriptions, rates and limits of liability. WE APPRECIATE YOUR COOPERATION. HERITAGE TRADE SHOW SERVICES Toll Free: 1 (800) Fax: 1 (314) exhibitor.services@heritagesvs.com

43 HERITAGE Trade Show Services DO NOT DELAY DIRECT SHIPMENT TO SHOW SITE MUST NOT ARRIVE BEFORE WEDNESDAY, MARCH 8, 2017 TO: EXHIBITOR NAME BOOTH NUMBER: C/O HERITAGE TRADE SHOW SERVICES AMERICA S CENTER (COLE ST. DOCKS) 800 COLE ST. ST. LOUIS, MO FOR: 2017 SPRING HOME & GARDEN SHOW HERITAGE Trade Show Services DO NOT DELAY DIRECT SHIPMENT TO SHOW SITE MUST NOT ARRIVE BEFORE WEDNESDAY, MARCH 8, 2017 TO: EXHIBITOR NAME BOOTH NUMBER: C/O HERITAGE TRADE SHOW SERVICES AMERICA S CENTER (COLE ST. DOCKS) 800 COLE ST. ST. LOUIS, MO FOR: 2017 SPRING HOME & GARDEN SHOW HERITAGE Trade Show Services DO NOT DELAY DIRECT SHIPMENT TO SHOW SITE MUST NOT ARRIVE BEFORE WEDNESDAY, MARCH 8, 2017 TO: EXHIBITOR NAME BOOTH NUMBER: C/O HERITAGE TRADE SHOW SERVICES AMERICA S CENTER (COLE ST. DOCKS) 800 COLE ST. ST. LOUIS, MO FOR: 2017 SPRING HOME & GARDEN SHOW HERITAGE Trade Show Services DO NOT DELAY DIRECT SHIPMENT TO SHOW SITE MUST NOT ARRIVE BEFORE WEDNESDAY, MARCH 8, 2017 TO: EXHIBITOR NAME BOOTH NUMBER: C/O HERITAGE TRADE SHOW SERVICES AMERICA S CENTER (COLE ST. DOCKS) 800 COLE ST. ST. LOUIS, MO FOR: 2017 SPRING HOME & GARDEN SHOW

44 Remit To: EXHIBITOR APPOINTED CONTRACTOR THIRD PARTY AUTHORIZATION EXHIBITOR APPOINTED CONTRACTOR If your company plans to use a firm who is not the official service contractor as designated by Show Management, please complete this form and return to the address above. NOTE: If you require material handling, sign hanging or exhibit labor, Heritage requires a completed credit card authorization form on file in order to provide these services. EXHIBITOR APPOINTED CONTRACTOR ADDRESS CONTACT PERSON PHONE Non-official contractors must use labor supplied by Heritage unless the following requirements are fulfilled: Exhibitors must return this completed form to Heritage at least thirty (30) days prior to the show. Non-official contractors must submit proof of adequate insurance, in the form of an original policy rider, listing Heritage as an additional insured, furnished by their broker to Heritage s office no later than thirty (30) days in advance of actual installation dates. This must include a copy of your Worker s Compensation insurance. All personnel must be properly badged for the show. Labor must conform to local labor jurisdiction as outlined under the appropriate section of this service manual. Non-official installation and dismantle contractors may provide supervision. Non-official contractors are allowed on the exhibit floor only during official installation and dismantle hours, providing the information above it supplied. THIRD PARTY AUTHORIZATION FOR USE OF AN EXHIBITOR APPOINTED CONTRACTOR: We understand and agree that we, the exhibiting firm, are ultimately responsible for payment of charges. In the event that the named third party does not discharge payment of the invoice prior to the last day of the show, charges will revert to the exhibiting company. The items checked below are to be invoiced to the third party: ALL SERVICES BOOTH CLEANING I & D LABOR MATERIAL HANDLING/IN & OUT RENTAL FURNITURE & CARPET SIGNS OTHER (Please specify) THIRD PARTY AGENT: CREDIT CARD ACCOUNT NO. EXPIRATION DATE / VERIFICATION CODE / / / PERSONAL CREDIT CARD COMPANY CREDIT CARD CARDHOLDER'S NAME AUTHORIZED SIGNATURE PRINT NAME COMPANY NAME ADDRESS CITY/STATE/ZIP PHONE FAX It is the responsibility of the exhibitor to assure that each representative of an Exhibitor Appointed Contractor abides by the official rules and regulations of this event. We have read, understand and agree to all terms as described above and have advised our show site representative accordingly. Exhibitor Signature: Print Name: Date: (Please Print) NAME OF CONVENTION 2017 SPRING HOME & GARDEN SHOW BOOTH # EXHIBITING COMPANY PHONE # FAX # ADDRESS CITY STATE ZIP BY NAME DATE (Signature) Please Return This Form Promptly To The Address Above-Retain One Copy For Your Files PP/TPA

45 Remit To: EXHIBIT LABOR ORDER FORM DISPLAY LABOR FOR INSTALLATION & DISMANTLE OF EXHIBITS The enclosed credit card authorization form must be completed and returned when ordering Exhibit Labor. For your convenience, MasterCard, American Express, Visa and Discover will be accepted. RATES: STRAIGHT TIME (One hour minimum per man)... $68.00 PER HOUR 8:00 A.M. to 4:30 P.M. Monday through Friday OVERTIME (One hour minimum per man)... $ PER HOUR After 4:30 P.M. to 8:00 A.M. Monday Friday and all hours on Saturday and Sunday Starting time can be guaranteed only in those instances where men are requested for the start of the working day, which is 8:00 a.m. The minimum charge for one hour per man will apply and time will commence in accordance with exhibitor's request. Failure to call for labor at requested time will result in a one hour charge per man requested unless 48 hour advance notice is provided. Individual workmen's interpretations of plans diagrams, photos, and their speed of installation and dismantling cannot be guaranteed to conform to your estimate or past experience. INSTALLATION ERECT EXHIBIT UNDER HERITAGE SUPERVISION Heritage will supervise the installation of your exhibit, however, specific instruction, blueprints, etc., should be provided to to facilitate an economical, correct installation. A supervision charge of 30%, minimum charge $45.00, will be added to your labor invoice. The next page must also be filled out if your exhibit will be assembled by Heritage. No of men Estimated hours each man Total hrs X rate ST/OT + 30% = Please complete the reverse side of this form FURNISH LABOR TO ERECT EXHIBIT UNDER EXHIBITOR'S SUPERVISION Have (No.) of men available as close as possible to (A.M.-P.M.) on (Day) (Date) to erect exhibit under exhibitor's supervision. Exhibitor must check in at service desk to obtain labor. No. of men Estimated hrs each man Total hrs X rate ST/OT = DISMANTLE DISMANTLE EXHIBIT UNDER HERITAGE SUPERVISION Heritage will supervise the dismantling of your exhibit, when crates are returned. Make sure complete outbound shipping information has been given to the freight service desk. A supervision charge of 30%, minimum charge $45.00, will be added to your labor invoice. The next page must also be filled out if your exhibit will be disassembled by Heritage. No of men Estimated hours each man Total hrs X rate ST/OT + 30% = Please complete the reverse side of this form FURNISH LABOR TO DISMANTLE EXHIBIT UNDER EXHIBITOR'S SUPERVISION Have (No.) of men available as close as possible to (A.M.-P.M.) on (Day) (Date) to dismantle exhibit under exhibitor's supervision. Exhibitor must check in at service desk to obtain labor. No. of men Estimated hrs each man Total hrs X rate ST/OT = ESTIMATED TOTAL NAME OF CONVENTION 2017 SPRING HOME & GARDEN SHOW BOOTH # EXHIBITIING COMPANY PHONE # FAX # ADDRESS CITY STATE ZIP ORDER CONFIRMATION & INVOICE TO CONTACT NAME DATE (Print & Sign) (CONTINUED ON NEXT PAGE)

46 COMPANY NAME BOOTH # PLEASE COMPLETE THE FOLLOWING INFORMATION IF YOUR DISPLAY IS TO BE SET-UP AND/OR DISMANTLED BY HERITAGE I&D AND YOU WILL NOT BE PRESENT TO SUPERVISE THE INSTALLATION AND/OR DISMANTLE. INBOUND SHIPPING INFORMATION Carrier Carrier Phone Number Shipped to: Warehouse Show Site From: City/State Date Total No. of: Crates Cartons Fiber Cases Other (Specify) SET-UP INFORMATION Set up Plan/Photo: Attached To Be Sent With Exhibit In Crate No. Carpet: With Exhibit Rented From Heritage Color Size Electrical Placement: Drawing Attached Drawing With Exhibit Electrical Under Carpet Comments: Graphics: With Exhibit Shipped Separately Comments: Special Tools/Hardware Required: OUTBOUND SHIPPING INFORMATION: Ship To: Method: Common Carrier Air Freight Van Line Other (Specify) Carrier:(If Known) Freight Charges: Prepaid Bill To: Collect Please note: Heritage will not be responsible for product or literature that is not properly packed and labeled by exhibitor personnel, nor for concealed damage which may occur during shipping. SPECIAL INSTRUCTIONS/COMMENTS: PLEASE PROVIDE AN EMERGENCY CONTACT: Name Phone No.

47 Remit To: SIGN & BANNER HANGING ORDER FORM The enclosed Credit Card Authorization form must be completed and returned when ordering Sign & Banner Hanging. For your convenience, MasterCard, American Express, Visa and Discover will be accepted. IMPORTANT: Please contact Heritage Trade Show Services directly to confirm your sign hanging requirements to ensure the feasibility of hanging above your exhibit space. INSTRUCTIONS & CONDITIONS 1. All truss/ hanging signs, in accordance with your show contract, must be approved in advance by Show Management for design, copy and placement in the display area. 2. All signs must be hung by Heritage Trade Show Services - the official service contractor. According to the rules and regulations of the facility no other firm will be allowed to bring high-lift or boom equipment onto the show floor during the installation or dismantle of the show. 3. All signs must have rigging points, except for cloth banners, which must have grommets or pockets. 4. Electrical signs must be in good working order and conform to the National Electric Code. Complete the Electrical Services request form for power requirements. 5. All signs suspended from the ceiling of the facility must be in Heritage Trade Show Services possession on the first day of contractor's move-in. All signs must be marked appropriately, and either shipped to HES warehouse or shipped directly to the facility in the back of your truck to allow immediate access. Exhibitor is responsible for arrangements of collecting signage at the close of the show. 6. If assembly is required, set-up instructions must be sent along with Exhibit Labor Order Form enclosed. One (1) hour minimum applies. Heritage Trade Show Services will be responsible for preassembly of all signs. 7. If you require this service, return this form at least 10 days prior to show opening, attaching sketch or printed illustration. 8. Heritage Trade Show Services is not responsible for, liable for, and will not hang any signage constructed in a manner it deems unsafe. Exhibitor indemnifies, holds harmless and waives all claims against Heritage Trade Show Services and the exposition facility concerning all overhead signage. Include engineer stamped assembly and hanging instructions with the order. 9. All trusses and hoists must be from a recognized manufacturer and must be in good working order and manufacturer load specifications must be at show site prior to rigging and hoist maintenance records available to Heritage. 10. Only signs weighing less than 50 lbs. are allowed to be hung from the ceiling at the convention center. The centers rigging points do not allow for heavier banners or hanging signs. If you require a sign to be hung please contact Exhibitor.Services@HeritageSVS.com for assistance. RATES: (Hourly) STRAIGHT TIME OVERTIME Boom/Lift and 3 man rigging crew Additional rigger One Hour Minimum Charge Installation, One Hour Minimum Charge Dismantle. All labor before 8:00 a.m. and after 4:30 p.m. weekdays and all hours on Saturday will be charged overtime rate. Additional sign hangers will be utilized as required for safety. Note: Additional labor charges will be incurred if rigged items require assembly or disassembly. Installation Supervision: Install with HES Supervision Exhibitor Supervision Arrival Date and Time: Name of Exhibitor Supervisor ESTIMATED CHARGES: Estimated number of hours x hourly rate = $ Dismantle Supervision: Dismantle with HES Supervision Exhibitor Supervision Arrival Date and Time: Name of Exhibitor Supervisor ESTIMATED CHARGES: Estimated number of hours x hourly rate = $ Sign Type: Metal Wood Cloth Banner Other Please explain: Sign Shape: Rectangle Square Circle Triangle Please explain: Size: Height Width Length Weight Electrical Required: Yes No (Complete Electrical Service Form) Assembly required: Yes (Minimum of (1) hour labor required) No Feet from: Left Right Rear Number of feet from floor to bottom of sign: NAME OF CONVENTION 2017 SPRING HOME & GARDEN SHOW BOOTH # EXHIBITING COMPANY PHONE # FAX # ADDRESS CITY STATE ZIP ORDER CONFIRMATION & INVOICE TO CONTACT NAME (Print & Sign) Please Return This Form Promptly To The Address Above-Retain One Copy For Your File DATE

48 Remit To: SIGN SERVICE ORDER FORM Discount prices only apply to orders received with full payment by the discount deadline date listed on the general information page. All charges for equipment and/or services are payable in advance or when placing order at show site. Orders will not be processed without payment. For your convenience, MasterCard, American Express, Visa and Discover will be accepted. STANDARD SIZE SIGNS QTY DISCOUNT STANDARD TOTAL PRICE PRICE = $ = $ = $ = $ = $ = $ = $ = $ Easel = $ Sentra sq.ft sq. ft = $ DIGITAL GRAPHICS Heritage has the capabilities to provide you with the finest digital graphic reproduction available. Capabilities include four color, photo-quality, high resolution digital printing in virtually any size for banners, signage, exhibit graphics and more. L X W = sq. ft. sq. ft. x $12.75 = $ $12.75 per sq. ft. (standard price $16.55) Minimum order 9 sq. ft. (1296 sq. in.) Double sq. ft. for double-sided graphics Round sq. ft. to next whole increment File conversion, retouching, cloning or color correcting may incur additional labor charges Any art designs are inclusive of the above prices. Please send any high quality files sized appropriately or able to be proportionately enlarged with the fonts embedded or outlined. If text is to be edited by Heritage then please send the font files as well. Preferred files are high resolution PDF s. INDICATE YOUR SIGN COPY HERE *Please feel free to attach additional sign copy on separate page. Vertical Horizontal Easel Back Color of Background Color of Lettering Note: File conversion, retouching, cloning or color correcting may incur additional labor charges. SETUP/COMPUTER LABOR Straight Time - $88.00 Overtime - $ % TAX Double Time - $ TOTAL (PLEASE PRINT) NAME OF CONVENTION 2017 SPRING HOME & GARDEN SHOW BOOTH # EXHIBITING COMPANY PHONE # FAX # ADDRESS CITY STATE ZIP ORDER CONFIRMATION & INVOICE TO CONTACT NAME (Print & Sign) DATE

49 Exhibit Hall Fire Regulations The information contained in this brief outline does not by any means cover completely the ordinances and regulations contained in the local Fire Prevention Code. The following are basic rules governing concessions, exhibits, and shows in any building open to the public: 1. All curtains, drapes and decorations must be constructed of flameproof material, or treated with an approved flameproofing solution. (Treatment shall be renewed as often as may be necessary to maintain the flameproofing effect.) 2. No combustible materials, merchandise or signs shall be attached to, hung from, or draped over flameproofed side and rear divider draperies of booths or attached to table skirting facing aisles, unless flameproofed. 3. All exits, hallways and aisles leading from buildings or tents are to be kept clear and unobstructed at all times. 4. No exit door shall be locked, bolted or otherwise fastened or obstructed at any time an exhibit building is open to the public. Moreover, it shall be unlawful to obstruct, or reduce in any manner, the clear width of any doorway, hallway, passageway or other means of egress. Additionally, all required exits shall be so located as to be discernible and accessible with unobstructed access thereto. 5. Access through turnstiles, gates, rails or similar devices shall not be permitted unless such a device is equipped to swing readily in the direction of exit travel under a total force of not more than 15 pounds and/or prior approval of the Fire Marshal. 6. All sawdust, shavings, hay and straw shall be flameproofed, stored and maintained in a manner approved by the Fire Marshal. 8. There shall not be any gasoline powered forklifts or carts allowed in a place of assembly. Exceptions: Propane or electric vehicles are allowed. 9. The use of liquefied petroleum gases inside buildings, tents or other areas is strictly prohibited, except for demonstration purposes when approved by the Fire Marshal. Maximum LPG allowed for exhibition purposes is a six (6) pound cylinder. 10. No Smoking by Order of Fire Marshal signs shall be posted and maintained in areas designated by the Fire Marshal. 11. Provide for daily removal and disposal of trash and rubbish from buildings and tents. 12. All electrical wiring shall be installed in a manner approved by the City Chief Electrical Inspector. 13. Provide and maintain approved fire extinguishing equipment in all areas as designated by the Fire Marshal. 14. All standpipe and hose cabinets shall be kept clear and unobstructed at all times. 15. All appliances fired by natural gas shall be approved by the City Chief Mechanical Inspector and Fire Marshal before being used. 16. The use of welding and cutting equipment for demonstration purposes must be by permit from the Fire Marshal. 17. Cylinders of compressed gases are prohibited unless approved by the Fire Marshal, and shall be secured in a vertical or horizontal positions depending on the tank use and design. 7. Automobiles, trucks, tractors, machinery and other motor vehicles utilizing flammable fuels, which are placed on display inside any building shall have no more than two (2) gallons of fuel in the tank; all fuel tanks shall be locked or effectively sealed and battery cables shall be disconnected from the ignition system. Ignition keys for vehicles on display shall be kept by a responsible person at the display location for removal of such vehicles from the building in the event of an emergency. --over The operator or the person in charge of operation or use of any place of assembly or education shall check egress facilities before such building is occupied for any use. If such inspection reveals that any element of the required means of egress is obstructed, inaccessible, locked, fastened or otherwise unsuited for immediate use, admittance to the building shall not be permitted until necessary corrective action has been completed.

50 19. There shall not be any obstructions blocking exit doors from the outside of any building such as autos parked in doorways or barricades across sidewalks. 20. No curtains, drapes or decorations shall be hung in such a manner as to cover any exit signs. 21. No vehicles shall be parked in fire lanes outside of buildings. 22. No flammable liquids shall be used or admitted inside of buildings except by approval of the Fire Marshal. 29. All covered structures in excess of ninety (90) square feet in area shall be protected by an automatic fire detection system approved by the Fire Marshal. 30. All floor plans submitted shall by totally representative of the halls, rooms and/or areas in which the events are held in, such as the location of manual pull stations, fire hose standpipe closets, exits, aisles and man doors in air walls, etc. 23. Artificial lighting such as lanterns and candles are prohibited. 24. The use of all gas-fired heating units, either portable or stationary, shall meet the approval of the City Chief Mechanical Inspector and the Fire Marshal. The use of the so-called salamander stove is strictly prohibited. 25. All cooking appliances shall be equipped with ventilating hoods and equipment as deemed necessary by the Fire Marshal, but in any instance such equipment shall be installed in accordance with provision of the City Building and Fire Codes. However, countertop fryers not exceeding 15 lbs. of oil may be used without the necessary ventilating hood and surface protection requirements. Additionally, the exhibitor shall be allowed no more than one (1) fryer per booth and shall provide two (2) ten (10) pound B.C. extinguishers, positioned on both sides of said fryers. All cooking appliances shall be listed by a National Testing Agency: i.e. Underwriters Laboratory or Factory Mutual. 26. Booth and seating plans must be approved by the Fire Marshal. Submit plans to the Fire Marshal no later than 15 days before set-up date. 27. There shall not be any ticket booths, tables or any other display setup in the lobby without the prior approval of the Fire Marshal. 28. All aisles shall be maintained at a minimum of ten (10) feet clearance.

51 St. Louis Home and Garden Show March 9-12, 2017 To be completed by exhibitor & faxed to Convention Hospitality Partners, Or you can the form to by February 9, Exhibitor Booth Food/Beverage Sampling Form Exhibiting Company: Booth : Contact Name: Company Address: Telephone: List of food items to be displayed and/or served, method & location of preparation and method of holding food product for service. ITEM PREPARATION/LOCATION STORAGE Name(type or print): Signature: Please contact Mary Kimbrough at for any questions concerning sampling. Page 1

52 Requirements for Temporary Food Handlers 1. All products prepared and/or sampled must be approved by America s Center Catering and are subject to the Terms and Conditions and applicable service charges. Food sampling is permitted only by the manufacturing company or the distributor of the product. Questions should be addressed to: America s Center Catering, or mkimbrough@levyrestaurants.com. 2. Any food that is fully or partially baked, grilled, fried, heated or otherwise prepared in the booth for attendee sampling must be listed on the BOOTH FORM. Temperature sensitive foods such as milk or egg products (dips, ice cream, mayonnaise, etc.), cold cuts, fish, or any other product that requires a regulated temperature should also be listed on this BOOTH FORM. 3. All food must be prepared on-site or at an approved food establishment, which obtains its products from an approved source. 4. Food temperatures must be 140 degrees or above (hot), 45 degrees or below (cold). 5. Metal-stemmed thermometers must be provided at booth to monitor product temperature. 6. Each booth must have adequate refrigeration (mechanical or dry ice). 7. Ice must come from a licensed commercial source (not made at home). 8. Wet ice can be used for canned or bottled soda in cold storage. 9. Wet ice used for drinks must be kept in separate containers with an ice scoop provided. 10. Ice cream dipping-see Event manager for special instructions. 11. Food containers (transportation and storage) must be hard, food grade plastic or stainless steel and easy to clean (no Styrofoam). 12. Single service items such, as cups, plates, spoons, forks, etc., shall be used in dispensing of food. 13. Tongs, plastic gloves or other appropriate utensils are required in the handling of food products. 14. Eating or smoking in the booth is prohibited Proper hand wash facilities must be provided at booth (sanitary towelettes are acceptable). 16. Persons with any type of infection are prohibited from handling food and from working in a food preparation area. 17. Sufficient clothing must be worn while working in booth (no tank tops or similar attire). 18. At least a five (5) gallon container of water with approved sanitizing such as 1 tsp. Bleach for each 2 gallons of water must be available to clean and sanitize utensils or pans that may have been dropped or need cleaning. Please contact Mary Kimbrough at for any questions concerning sampling. Page 2

53 March 9 12, 2017 America s Center Experience the NEW Holiday Inn St. Louis/Downtown 811 N. 9th Street, St. Louis, MO th Anniversary Builders St. Louis Home & Garden Show Special Discounted Group Rate $ tax Must reserve a room by February 16, 2017! Click this text or call and mention the promo code HOM for the Home & Garden Show Group Rate of $99.00, which includes parking. (This link is not mobile friendly.) Accommodations: 293 fully renovated guest rooms Complimentary Wi Fi 42 HDTV Coffee maker Mini refrigerators Free local telephone calls Complimentary USA Today (Monday Friday) Services & Facilities: NEW St. Louis Sports Hall of Fame Restaurant & Bar New Media & Laptop Lounge New Laundry Facilities New Fitness Center New 24 Hour Market Area Attractions/Points of Interest: Adjacent to America s Center Washington Avenue shops and dining just 1 block away Casino gambling 5 blocks away