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2 IoT OEM, Channel, Customer Collaboration QUAD CITIES MANUFACTURING INNOVATION HUB DIGITAL B2B USERS GROUP Tom Trone Illinois State University College of Business September 11, 2017 College of Business Marketing Department

3 Using the Internet of Things to IMPROVE OEM, CHANNEL & CUSTOMER COLLABORATION

4 The Internet of Things (IoT) is a universal sensor system connecting the physical world to the Internet. Things, Internet and Connectivity are the three main components of the IoT.

5 IoT helps create and add value by closing the distance between the physical and digital worlds in systems that learn and improve automatically, reduce costs and increase agility.

6 IoT technologies can help enable an unprecedented level of process visibility, improve product performance, optimize supply chains, enhance customer service and create meaningful insights that benefit business and society alike.

7 Collaboration among OEMs, Channel Partners and Customers is required to maximize the benefits offered by IoT technologies and to minimize the inherent risks.

8 Internet of Things Use Case Example AUTOMOTIVE MANUFACTURING

9 Internet connectivity in vehicles allows car companies to release software updates in real time. Affordable sensors and fast and wireless connections have drastically increased the amount and type of data available; this data helps analyze the car's performance, provides more ways for automakers to cross-sell their products and provides more personalized services to its customers. The IoT enables collaboration with close industries, gives meaningful insights to help optimize Supply Chains.

10 Internet of Things Use Case Example TRANSPORTATION & LOGISTICS

11 Logistics providers that move objects by air, sea, rail, and ground have widely distributed networks and rely on rapid information about those networks to make decisions. Companies in this sector have embraced IoT in diverse settings, from maritime and aviation freight to warehousing to packaging delivery. Specific applications include the realtime tracking of shipments, warehouse-capacity, predictive asset maintenance, routing optimization, improved lastmile delivery, capacity sensing, planning and reporting, energy-efficiency management, and proactive fault/problem detection and resolution. The value to customers is determined by the time, security, traceability, and condition of their cargo which improves performance across the T&L service components, adding value for both businesses and their customers as well as enabling cost reduction and increased efficiency.

12 Internet of Things Use Case Example MARITIME SHIPPING

13 The Maritime IoT Cloud Platform provides satellite connectivity on a unified platform and links vessels onto the same network, allowing data sharing within the organizational ecosystem. It: Fosters vessel location and status, temperature of refrigerated cargo containers, connectivity to the Supply Chain, connects stakeholders; Enables safer and cheaper ships through real-time data, analysis of potential dangers and inefficiencies while reducing risks and overall cost. Strengthens crew welfare, protects goods in transit and maximizes route efficiency, and adds more operational decision making.

14 Internet of Things Use Case Example TRUCKING

15 The Trucking Industry uses IoT technolgies to: Produce vehicles equipped with a Highway Pilot System to improve safety and fuel efficiency. Design vehicles that can avoid crashes helping to make roads safer and more efficient; Design trucks that allow highly assisted or driverless operations to reduce driver fatigue; Enable Proximity controls, stop-and-go, emergency brake, and lane-keeping aids; 3-D maps and improvements to road monitoring systems such as a stereo cameras and radar sensors, which allow for greater accuracy and improved response times.

16 Internet of Things Use Case Example AGRICULTURE

17 Agricultural Internet of Things technology. It is forecasted that by the year 2050, the AIoT will increase food production by 70% and be feeding up to 9.6 billion people. It s promises to transform farming and food production in the future are higher product quality and crop supply, productivity, irrigation, resource conservation, and cost control. The AIoT, integrated with Web Map and Sensor Observation Services, provides a solution to managing water requirements, crop water requirements, water supply resources available to reduce waste, for example, when water is limited by a drought.

18 IoT technologies help to ensure accurate and efficient communication to farmers of real time data related to agricultural processes, like planting, harvesting, weather forecasts, soil quality, availability and cost of labor, and to better plan their farming activities beforehand to take corrective or preventive measures in advance. With remote visualization trusted advisers can be involved in decision-making situations; OEM dealers can remotely diagnose a machine malfunction.

19 Internet of Things Use Case Example REAL ESTATE MANAGEMENT

20 Real estate, building, and tenant management systems are leading the way on implementing IoT technologies by creating smarter, more efficient buildings, happier tenants and residents, for safer, better connected and more environmentally conscious buildings, by using better communications tools through advanced monitoring and informed decision making. IoT enabled Mobile apps allow tenants to place and monitor work requests as well as serve as an security and emergency-alert system, direct communication via text messages or s which are automated in the event of a catastrophic event.

21 Internet of Things Use Case Example BANKING

22 IoT technologies are transforming the Banking Industry by making banking more convenient and securewith (examples): Contactless payment technology; Photo banking services, such as mobile check deposits, mobile bill pay, mobile credit card balance transfer, and personto-person payments. In ways that meet consumers expectations for convenience, security and privacy.

23 Internet of Things Use Case Example WEATHER FORECASTING

24 The Weather Forecasting industry implements the IoT tools on safety and environmental monitoring systems for oil and gas companies in harsh environments, to capture diverse meteorological and oceanographic data in real time, and turn that into information on asset movements and logistics planning, helping energy companies increase efficiency, improve safety, and substantially lower risk; this system allows clients to make informed decisions that are saving lives and money. Multiple networks of sensors continuously measure atmospheric conditions and track the movement of oil platforms, icebergs and vessels, data that is integrated with weather data collected from the nearby ocean or sensors embedded in highways to broadcast live data measurements for pavement temperature and road travel conditions.

25 Internet of Things Use Case Example WORKER SAFETY

26 IoT sensors improve worker safety: The "fatal four" falls, electrocutions, strikes by objects and being caught in or between objects were responsible for nearly 60% of construction worker deaths. IoT technology helps create a safer environment for workers by adopting a wearable sensor-technology that has real-time and longterm planning applications. If a worker wearing sensors enters a danger zone, the system can warn the worker to move to a safer location or automatically shut down the machine.

27 Internet of Things Use Case Example PREDICTIVE MAINTENANCE

28 Predictive Maintenance for Heavy Industry. A global leader in power and automation technologies has installed a wide variety of power and automation equipment around the globe. To connect these devices and systems the company relies on several Cloud IoT solutions, including data aggregation, statistical analysis, and remote control rooms that provide realtime monitoring of individual machines, and longitudinal analytics that allow for accurate predictive maintenance and save the company and its clients on maintenance costs by reducing the time and effort required for upkeep, and the costs associated with unexpected downtime by fixing machines before they break.

29 Internet of Things Use Case Example DATA VISUALIZATION

30 IoT is all about the insightful use of big data. Some sensors transmit data that can be analyzed for trends or used to spot inefficiencies; human or artificially intelligent decision makers can act upon that information to improve operations. Data visualization is to accurately simulate how products, buildings and other objects perform under different conditions, provides detailed and realistic virtual demonstrations of object-use cases and functionality, and then interact with the design. IoTconnected sensors are used to collect accurate, real-time data on atmospheric conditions, and combine that data with inputs about various materials that could be used in a construction project to simulate real-world performance under conditions likely to occur at the building site.

31 IoT technologies and applications ultimately mean being able to identify and take advantage of new business models within the ecosystem to improve efficiency, and reduce costs as well as improve customer service.

32 IoT OEM, Channel, Customer Collaboration QUESTIONS/COMMENTS? Thanks! College of Business Marketing Department

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