Busch Service Optimise the Performance of Your Vacuum Pumps, Compressors and Blowers. MG SB01 Len O/05 Busch Group

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1 Busch Service Optimise the Performance of Your Vacuum Pumps, Compressors and Blowers

2 Safety and Availability for Vacuum and Overpressure Applications of system availability than the standard service approach. With our focus on vacuum supply, we guarantee that all system components are on the same level of service and essential maintenance work is carried out in a synchronised way. This is how we ensure that our customers are not exposed to any risks resulting from unauthorised part failures or from an expired manufacturer s warranty. Depending on your requirements, you can choose the service options that suit your production process best. Our services range from commissioning and regular maintenance to the worldwide supply of spare parts. Busch generally offers you service options for all vacuum pumps, compressors and blowers on the market. Benefit from service Vacuum pumps and systems as well as compressors and blowers are important components in many production processes. That s why availability, reliability and efficient operation are so important. Today, the design of modern vacuum pumps, compressors and blowers takes these requirements into account by introducing maintenance-free or low-maintenance components. Maintenance is thus reduced in terms of frequency and complexity and sometimes even reduced to simple work that can often be completed without external assistance. Even so, many production processes demand a degree of safety and availability that goes beyond the demand of single components. Meeting the safety and availability requirements of whole systems can only be guaranteed by individually customising overhaul and maintenance procedures based on the specific production processes. Selecting the right partner for all your vacuum and overpressure applications Through its worldwide service team, we offer service for vacuum pumps, systems, compressors and blowers. Our philosophy is to look beyond the single vacuum pump or compressor to the supply of vacuum or overpressure to guarantee a higher degree Busch Service across all industries If service needs to be synchronised with production or general maintenance schedules or needs special certifications, for example in the case of offshore maintenance or handling of toxic contaminated equipment, Busch can supply the right service at the right time throughout the world. Always accessible Do you manufacture in multiple shift patterns, in different time zones and want the security of knowing that you can reach Busch around the clock? No problem. Upon request, we guarantee 24-hour service technician availability, seven days a week.

3 Busch Service always local to wherever you are With over 50 years of industrial experience, we have service teams with their own service centers or mobile service units in over 40 countries around the world. This means that Busch is equipped with one of the largest and most comprehensive global service networks in the field of vacuum pump, compressor and blower maintenance. Busch service technicians receive regular training in maintaining and servicing all vacuum pumps, compressors and blowers on the market. They hold the necessary certifications to carry out servicing in risk-sensitive areas. Pumps and systems used in processes that handle substances dangerous to the environment or health can be serviced anywhere in the world by specialised Busch teams and service centers.

4 Demand the Service You Need As your vacuum and overpressure supplier, it is our mission to provide you with seamless service regarding all your needs. This includes advice on how to prevent interruptions in your processes as well as the quick and reliable elimination of any defects. If a telephone consultation doesn t solve the problem we will analyse or repair your vacuum pump, compressor or blower either on-site or at one of our service centers. To minimise downtime in these situations, we always have a suitable replacement unit available for you wherever you are in the world. Preventive maintenance is, however, key to a smooth production flow. That s why we offer you maintenance solutions that are specifically tailored to your operational requirements. We develop the scope and the content of our work together with you. Benefit from our expertise and experience Thanks to our network of Busch service centers, we can rely on the expertise that comes from having installed thousands of vacuum pumps, systems, compressors and blowers. Busch service technicians service all vacuum and overpressure systems on the market by receiving regular training on new systems and applications. Busch maintains its own global support group to analyse service issues in various applications and to define Busch service standards and training around the world. Worldwide spare parts supply Quality matters, especially in terms of spare parts. Only Busch original spare parts guarantee the optimum performance and operational security of your vacuum pumps, compressors and blowers. Our well-organised spare parts depot provides you with Busch original spare parts as well as all other needed third party original spare parts, available for dispatch in a day. We also stock vacuum oils and other maintenance materials that are specially designed for our products. Busch Service guarantees a worldwide supply of spare parts, 24 hours a day.

5 Busch Services Field Service Field Service by Busch offers planned preventative maintenance as well as breakdown support for customers. On-site, even without having a fixed agreement in place. All service technicians are fully trained and all service vehicles fully equipped as local support to ensure a first time fix. The use of genuine OEM spare parts enables a 12 months warranty for your own piece of mind. Active Service Active Service Contract enables you to cut down maintenance costs whilst reducing costly downtime. Using the predictive and preventive Busch maintenance service for all your vacuum pumps, compressors and blowers, we can guarantee a defined degree of operational availability. The service includes all spare parts with no additional charges and includes 24/7 emergency cover if required. Warranty Plus Busch Warranty Plus Service allows you to extend the legal warranty periods in the country of operation for standard vacuum pumps, compressors and blowers to suit your needs, e.g. by synchronising warranty variations of different system components or to adjust to your internal warranty standards. Service Exchange Our Service Exchange provides you with an immediate replacement for faulty vacuum pumps, compressors or blowers. If a vacuum pump, compressor or blower suddenly breaks down, we can provide you with a replacement, anywhere, at a fixed price and including installation, if required. Rental Service Our Rental Service offers you the option to rent vacuum pumps, compressors and blowers of all types and sizes. This is useful for avoiding production downtime or covering short term increases in demand. All our rental units are fully reconditioned and therefore in as-new condition. Installation and Start-up Service Do you prefer turnkey installation? The Busch Installation and Start-up Service provides a turnkey service throughout the world, installing any necessary components, putting the system into operation and providing basic operation training. Vacuum Consultancy Do you want to optimise your production quality or lower your operating costs? With the Busch Vacuum Consultancy you will get a detailed ana-lysis of your current vacuum supply with recommendations on how to improve your system. If you are in an early stage in the design of any production or treatment processes using vacuum or overpressure as a key process element a consultancy visit by Busch experts can guarantee an optimised process in terms of process stability, system availability, energy efficiency and cost effectiveness. Our vacuum experts will either be avai-lable from our local Busch company or we can provide expert advise through one of specialists from around the world. Remanufacture of Vacuum Pumps, Compressors and Blowers Busch is able to overhaul any type of vacuum pump, compressor or blower at fixed costs. Our extensive remanufacture standards demand the use of original spare parts, at no additional cost. Decontamination With special decontamination facilities in selected Busch workshops, Busch is able to handle contaminated vacuum pumps and systems for maintenance work. Certifications for units, processes and training of staff can be provided.

6 Busch Services Training We qualify your operating team. These training programmes are individually arranged and structured to meet your specific requirements and are conducted by our experienced trainers and service technicians. Training programmes can be held at your premises, at one of our service centers or at one of our plants in Germany, Switzerland, United Kingdom, Korea or the USA. Genuine Spare Parts Worldwide supply of original Busch spare parts. Consulting on spare part selection and maintenance as well as information on warranty preservation.