WORKING WITH OUR CUSTOMERS TO MAKE CHANGING A BETTER PLACE

Transcription

1 WORKING WITH OUR CUSTOMERS TO MAKE CHANGING A BETTER PLACE

2 OUR CUSTOMERS ARE CHANGING THE WORLD, AND WE'RE ONBOARD Using our expertise, knowledge and operating capabilities we work to help our customers deliver a world of difference to consumers, communities and companies. Over the last 25 years we have helped to push the boundaries of the types of cargo that can be moved by air and in doing so we have provided our customers with fast, reliable and cost efficient solutions, even for their most complex logistics challenges. We help our customers to plan effectively, respond quickly and, most importantly of all, to keep the promise they have made to their own customers. The cargoes we move, for example, help the energy sector provide power to communities across the globe. We deliver satellites that increase and improve international communications. We help manufacturers and growers ensure a sufficient supply of products and produce to consumers across the globe. We move heavy construction equipment used to support vital infrastructure projects in both the developed and developing worlds. We are first to react when a man-made or natural disaster endangers lives. 25 YEARS At Volga-Dnepr Group, our growing global business has been built on our ability to deliver whatever our customers want. Over 25 years they have trusted us to deliver what we promise - and we ve never let them down. "OUR BUSINESS IS BUILT ON PEOPLE AND PLANES BUT WHAT WE DO HAS A MUCH MORE FAR-REACHING IMPACT. OUR PEOPLE AND SERVICES HELP OUR CUSTOMERS TO SUCCEED AND MAKE THE WORLD A BETTER PLACE TO LIVE AND WORK." Mr Alexey Isaikin President of Volga-Dnepr Group

3 EVERYTHING IS POSSIBLE Over 25 years we have earned a global reputation for the expertise of our people and the operating capabilities of our aircraft and today the solutions we provide make us unique. Our service offering is designed to meet the requirements of every customer that needs to move a product, from pharmaceuticals and consumer electronics to pipes and compressors for oil and gas production and telecommunications satellites. All over the world, we have a team of 3,300 transport and logistics professionals with the knowledge and skills to create and deliver the solution you need for every shipment. Our aim is simple: to provide the most cost and time efficient service that satisfies all of your requirements. Helping our customers grow by connecting them with major consumer markets in Europe, North America and Asia Offering transport, engineering and logistics solutions to safely deliver the most complex cargoes Restore production with the fast delivery of replacement parts and components Reach remote parts of the world Safely and securely deliver high value and sensitive cargoes Achieve a fast response to humanitarian crises Our expertise can help to reduce our customers' transport and logistics costs OUR EXPERTS ARE READY TO ASSIST YOU 24/7/365 "AT VOLGA-DNEPR GROUP, WE BELIEVE EVERYTHING IS POSSIBLE IN THE WORLD OF TRANSPORTATION AND LOGISTICS." Tatyana Arslanova Vice President of Strategic Management

4 OUR GLOBAL BUSINESS VOLGA-DNEPR GROUP CONSISTS OF MORE THAN 20 COMPANIES IN 9 COUNTRIES Volga-Dnepr Airlines the world s largest transporter of outsize and heavyweight air cargo and the provider of end-to-end engineering and logistics solutions 90,000 flights since the company was founded 1,200 airports in 190 countries served by the Group's airlines 4,000,000 tons of cargo carried since 1990 AirBridgeCargo Airlines one of the world s fastest-growing scheduled cargo airlines, connecting customers in Europe, North America and Asia Pacific via Russia 23 scheduled cargo destinations in the U.S., Europe and Asia over 154 scheduled all-cargo flights per week 20 companies of the Group serving customers all over the world The Group also includes trucking and insurance companies as well as its successful An-124 freighter joint ventures with Antonov Airlines, which operate under the Ruslan International and Ruslan SALIS brands. Volga-Dnepr Technics a respected aircraft Maintenance, Repair and Overhaul (MRO) service provider working from modern hangar facilities in Europe and the UAE to support the reliability of the Group s fleet as well as aircraft belonging to other airline customers

5 OUR CARGO SUPERMARKET OF SERVICE OPTIONS VOLGA-DNEPR GROUP S CARGO SUPERMARKET PROVIDES CUSTOMERS WITH A SINGLE POINT OF CONTACT, THE ABILITY TO ACHIEVE IMPORTANT COST EFFICIENCIES, ACCESS TO A VAST BANK OF KNOWLEDGE AND EXPERIENCE, AND COMPLETE PEACE OF MIND THAT THEIR CARGO IS IN THE SAFE HANDS OF A GLOBAL TEAM OF EXPERTS. An international team of 3,300 specialists in global air charter and scheduled cargo operations Experienced load planning professionals to manage unique, outsize and heavyweight cargoes The ability to plan and deliver end-to-end logistics projects "OUR APPROACH TO CUSTOMER SOLUTIONS IS VERY SIMPLE: WE AIM TO PROVIDE THE MOST SUITABLE AND COST EFFICIENT SERVICE TO SATISFY EVERY CUSTOMER REQUIREMENT." Engineering solutions, from design to manufacture of frames for complex cargo loads In-house technology solutions to prepare virtual cargo loading/ unloading to support seamless cargo deliveries for outsize cargoes Specialist An and IL- 76TD-90VD ramp loading cargo aircraft able to reach the world s most remote locations and with unique load carrying capabilities Global resources and suppliers to provide road transport, cranes and other loading systems and equipment Modern Boeing 747 and 737 freighters serving the world s major air cargo markets Operations professionals to take responsibility for obtaining all of the necessary flight approvals and completing customs documentation Wolfgang Meier Vice President, Marketing and Development

6 VOLGA-DNEPR GROUP OPERATES THE WORLD S MOST UNIQUE FLEET OF CARGO AIRCRAFT WITH A COMBINED CAPABILITY TO DELIVER THE BIGGEST POSSIBLE ARRAY OF CARGOES. A TOTAL LOGISTICS SOLUTION However, it is the skills and expertise of the Group s employees that ensure customers gain the greatest benefit from these aircraft and today our services extend beyond our own in-house resources to provide our customers with end-to-end logistics solutions for their most complex shipments. Volga-Dnepr Group s Engineering & Logistics Centre (ELC) combines the expertise of our load planning, operations and engineering specialists all brought together to add a new dimension to the movement of unique, outsize and heavyweight air cargo, and provide a total end-to-end solution for customers. Site visits to conduct engineering and technical assessment of cargoes for transportation Consultancy ahead of the product manufacturing process to advise on transportation possibilities and requirements Design and manufacture of special frames to enable loading and transportation of the cargo Packaging advice and support to ensure the integrity of the cargo throughout the transportation process Use of multi-modal services, including road, rail and sea transport Sourcing of third party cargo aircraft if required to minimise costs for customers Optimal route planning from production site to final destination Ground support arrangements at airports for loading/ unloading, cargo delivery to/ from the airport and obtaining all necessary authorisations, approvals and permits Assistance with customs clearance, insurance and warehousing of cargo "OUR ELC TEAM DELIVERS END-TO-END LOGISTICS SOLUTIONS THAT PROVIDE THE MOST TIMELY AND ECONOMIC SOLUTIONS FOR OUR CUSTOMERS' MOST COMPLEX TRANSPORTATION CHALLENGES." VOLGA-DNEPR GROUP S ENGINEERING & LOGISTICS CENTRE IS A 24/7/365 BUSINESS SOLUTION Vladimir Vyshemirsky, Head of Engineering Logistics Centre, Volga-Dnepr

7 SHARING OUR EXPERTISE OVER 25 YEARS OF GROWTH AND DEVELOPMENT, THE GROUP HAS ATTRACTED A HIGHLY-EDUCATED AND HIGHLY-SKILLED WORKFORCE CAPABLE OF TACKLING EVERY ASPECT OF THE TRANSPORTATION AND LOGISTICS PROCESS, HOWEVER EXTREME AND SEEMINGLY IMPOSSIBLE THE CHALLENGE MAY SEEM. Through our commitment to training and developing the skills of our people, Volga-Dnepr now boasts one of the most experienced and accomplished teams of personnel in the world of aviation and logistics. This team is at your disposal, ready to share its expertise and to ensure that every piece of cargo carried or managed by Volga-Dnepr Group arrives at its destination safely, securely, on-time and on-budget PROFESSIONALS ALL OVER THE WORLD "OUR GLOBAL TEAM HAS AMASSED A UNIQUE LEVEL OF KNOWLEDGE AND EXPERTISE THAT WE SHARE WITH OUR CUSTOMERS TO SUPPORT THEIR BUSINESSES AND HELP THEM GROW." Jenny Zhao General Manager, East China, AirBridgeCargo

8 THE SECTORS WE SERVE THE GROUP S COMPANIES ALSO WORK REGULARLY FOR INTERNATIONAL GOVERNMENT DEPARTMENTS IN SUPPORT OF PEACEKEEPING AND HUMANITARIAN PROJECTS AROUND THE WORLD, AS WELL AS AID ORGANISATIONS AS THEY RESPOND TO MAN-MADE AND NATURAL DISASTERS. - OIL & GAS - AEROSPACE - AUTOMOTIVE - INDUSTRIAL EQUIPMENT - TELECOMMUNICATIONS - MINING - CONSUMER ELECTRONICS - PHARMACEUTICALS - PERISHABLES "THE CAPABILITIES OF OUR PEOPLE AND AIRCRAFT MEANS WE SERVE GLOBAL LEADERS ACROSS MANY SECTORS OF INDUSTRY." Alexey Zimin Development Director, Volga-Dnepr Technics

9 OUR FLEET THE CAPABILITY OF VOLGA-DNEPR GROUP S FLEET IS UNIQUE. IT MEANS WE CAN OFFER SOLUTIONS BEYOND THE CAPABILITY OF OTHER AIRLINES. 10 AN 'RUSLAN' 5 IL-76TD-90VD The Group has invested in a fleet that can meet all of the global operating requirements of its customers, with a maximum capacity range of 136, 120, 50 and 19 tonnes and an operating range of up to 9,200kms. From the most modern Boeing Freighter to the iconic nose and rear ramp loading An Ruslan transport aircraft this is a fleet built with every air cargo requirement in mind BOEING 747 BOEING 737

10 OUR VALUES SINCE DAY ONE, OUR BUSINESS HAS BEEN BUILT ON THE SIMPLE CORE VALUES OF HONESTY, HARD WORK, AND HEALTH AND SAFETY. By staying true to our traditions, we have created a platform for long-lasting growth and the development of the current and future generations of our people. We believe in investing in the skills, knowledge and wellbeing of our people and in providing them with the opportunities to grow their careers within our group of companies. Recruiting, developing and retaining the most talented team of transport and logistics professionals is the basis for our long-term growth and prosperity by continually enhancing our abilities to meet the service requirements of our customers all over the world. "OUR 25 YEARS OF GROWTH IS BUILT ON THE TRUST AND RESPECT WE HAVE EARNED IN THE GLOBAL MARKET." Lilia Khusnoutdinova Ethics Director

11 WORKING TO GLOBAL STANDARDS VOLGA-DNEPR GROUP COMPANIES WORK TO THE HIGHEST GLOBAL STANDARDS FOR SAFETY AND SECURITY, INCLUDING: Certified under IATA s Operational Safety Audit (IOSA) Compliant with ISO 9001:2000 international quality standards TO SUPPORT ITS UNDERSTANDING OF CUSTOMER REQUIREMENTS AND INDUSTRY REGULATIONS, THE GROUP S COMPANIES ARE ALSO MEMBERS OF: British International Freight Association International Federation of Freight Forwarders Association Cargo 2000 s quality management system The Baltic Air Charter Association CARGO 2000 "WE ARE A GLOBAL TEAM SERVING GLOBAL CUSTOMERS AND WE WORK TO THE HIGHEST INTERNATIONAL STANDARDS." Cool Chain Association COOL CHAIN ASSOCIATION FPAL oil & gas industry supply chain database MOODY International The International Air Cargo Association (TIACA) Ivan Santoro Regional Operations & Ground Handling Director EMEA, AirBridgeCargo

12 CONTACT INFORMATION VISIT OUR WEBSITE NOW VOLGA-DNEPR GROUP AIRBRIDGECARGO AIRLINES Moscow, Russia Moscow, Head office Chicago, USA Hong Kong, China / info@volga-dnepr.com pr@volga-dnepr.com info@airbridgecargo.com Frankfurt Am Main, Germany abcsales.ord@airbridgecargo.com Dallas, USA service.hkg@airbridgecargo.com Beijing, China VOLGA-DNEPR AIRLINES service.fra@airbridgecargo.com Amsterdam, Netherlands sales.ams@airbridgecargo.com Export: Import: abcsales.dfw@airbridgecargo.com Los Angeles abcsales.lax@airbridgecargo.com /37/38 service.pek@airbridgecargo.com Shanghai, China service.pvg@airbridgecargo.com Houston (Texas) USA Ulyanovsk, Russia Hong Kong, China sales@volga-dnepr.us sales@volga-dnepr.com hk.sales@volga-dnepr.com Sharjah, UAE Beijing, China Tokyo, Japan sales.uae@volga-dnepr.com Stansted, United Kingdom sales@volga-dnepr.co.uk sales.china@volga-dnepr.com Shanghai, China sales.china@volga-dnepr.com sales.japan@volga-dnepr.com RUSLAN INTERNATIONAL Stansted, UK sales@ruslanint.com RUSLAN SALIS Leipzig, Germany info@ruslan-salis.de VOLGA-DNEPR TECHNICS Moscow, Russia Sharjah, UAE Leipzig, Germany +49 (0) info@amtes.de

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