The case of Corfu port
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1 The case of Corfu port Lagos, 7th September 2012 Michalis Tsakonas, Proopsis SA
2 Contents 1.Introduction Port of Corfu 2.Main issues and problems stakeholders involvement 3.Relationships with the stakeholders 4.Port actions 5.Port Environmental issues pending 6.Stakeholders engagement suggested methods
3 1.Introduction Port of Corfu Port of Corfu is mainly a passenger port. Cruise ships service. Administration of shipping lines between Greece Italy and Greece Albania. Service on ships docking to Igoumenitsa and Paxoi islands. Docking services for small private yachts.
4 Other facilities offered: First Aid Station. Emergency room. Fire fighting facilities. Corfu Hellenic Coast Guard. Police and Customs stations. Pilot service.
5 Statistical Reviews of the Port In 2011, the port accepted the visit of 453 cruise ships, carrying passengers, of which over 60% disembarked in order to visit the island. Port also accepted passengers and vehicles arriving from mainland Greece and Italy. Total number of vehicle movements exceeded and passengers over
6 2.Main issues and problems stakeholders engagement. Common problems of Ports Air pollution Noise pollution Odor pollution Water pollution Waste Creation Ship Generated Waste Dust Ecosystem / Habitat Loss Resources / energy Consumption Health and Safety Visual quality
7 Port of Corfu Environmental issues
8 Issues in the Port of Corfu While the port covers a small percent in the commercial traffic, the economic crisis has affected the construction industry. Previously landings aggregates were a harassment for the local community and the environment as the materials were transported in bulk (unloaded by mechanical vehicles and then transported by truck). Now, the bulk is transported in sacks and this has minimised the problems of noise and dust.
9 Stakeholders engagement Port of Corfu O.L.KE Internal Stakeholders Governmental Bodies Market Players Community/ Society groups
10 Stakeholders list (1/2) Internal Stakeholders: Corfu Port Authority (OLKE). Port Employees /Labor. Coast Guard. Police/Customs Station. Fire Station. Pilot Service. Waste disposals collection service. Port Contingency Plan Administrator. Technical Maintenance External Partner. Duty Free Shops. Governmental Bodies: Ministry of Merchant Shipping. Continent Region of Ionian Island. Municipality of Corfu. Greek Chamber of Commerce (member in the Board of Directors). Ministry of Finance (Customs Office). Federation of Loaders and Unloaders. Corfu Tourism Organization. TAIPED / (HRADF) Hellenic Republic Asset Development Fund.
11 Stakeholders list (2/2) Market players: Shipping agents (member in the Board of Directors). Privately held companies. Catering Companies. Shipping companies. Fishermen. Small local businesses. TAXI / Bus drivers. Community / Society Groups: Local inhabitants / Citizens. Tourists. The local press. Non-Government organizations. Environmentalists.
12 Port Stakeholders engagement and the Environment
13 3.Relationships with the stakeholders Positive perception of OLKE s efforts from all engaged stakeholders. Fishermen have offered to clean voluntarily the sea in case of water pollution. There is CONTINUOUS dialogue with all stakeholders and they believe that this is constructive and mutually beneficial.
14 Stakeholders Relations Shipping/Cruise Companies Sensitive to environmental issues Interested in learning about environmental management. reception facilities of generated waste and the ability to be serviced without delays.
15 Stakeholders Relations Current Issues for discussion: the increase in fixed charges for the use of waste reception facilities. Incentives must be offered to prevent dumping at sea. Agreement must be reached according to mutual benefit.
16 4.Port actions (Indicative). PORT AREA CONFIGURATION. EXTENSION OF LAND USE IN PORT AREA. RESTORE OF THE COASTAL WALL. MODERNIZATION OF 100 PARKING PLACES IN OLD PASSENGER STATION. PRE-CONSTRUCTED BUILDING EXTERIOR PASSENGER STATION (900SQM). SUPPLY OF PRE -CONSTRUCTED SHELTERS PIER WINDWARD. PORT AREA TRAFFIC REGULATIONS (STRIPING LANES). PARKING CONFIGURATION FOR BUS, TAXI, BUS STATION IN NEW PASSENGER TERMINAL STATION. FLOATING PIER DOCKING FOR AUXILIARY BOATS.
17 Good practices - environment / Port of Corfu Waste Disposal service. for used oil, Sludges, Bilge Water and Tank washings, abiding with the regulations of the OILPOL 54 and the newest MARPOL 73/78. Contingency Plan. including an Antipollution Vessel and Multiple Retention Floating Boom in convention with the Company "Environmental Protection Engineering SA, based in Piraeus. Convention has started on 01/04/2009 and will expire on 31/03/2014.
18 5.Port Environmental issues pending Certification of the Port is needed for effective environmental and stakeholders management. Apart from SDM completion, the following steps have to be achieved: PERS Certification. Development of KPI s. ISO EMAS Registration. Certification is important for the Port in order to impose environmental checks and controls over its main stakeholders and ensure environmental sustainability.
19 6.Stakeholders engagement suggested methods Arbitration Brainstorming Break out groups Exhibitions In-depth groups Public meetings Questionnaires Round Tables SWOT Community appraisals
20 SRM Model (Stakeholders Relations Management) Port manager should listen and openly communicate with stakeholders about their prospective concerns and contributions. Develop organizational processes and entrepreneurial cultures to enhance stakeholder s satisfaction. Obligation to deal openly and honestly with the stakeholders. Develop relationships in order to encourage trust and collaboration. Create compensation policies (especially to Community Groups).
21 Environmental care and port development are both important and prerequisites for community and commercial sustainability. Thank You!
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