Product Inspection. Compliance Expertise Performance Uptime. Product Inspection Services Maximizing Productivity

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1 Product Inspection Compliance Expertise Performance Uptime Product Inspection Services Maximizing Productivity

2 Product Inspection Service Consulting and Business Support Aligning Our Expertise with Your Resources When you engage with our professionals, you can stay focused on your business and trust us to help in solving problems, making recommendations and assisting in managing critical projects. Benefit from our expertise in: Applications in all industries System integration and automation Local, regional and international metrology Industrial standards and regulations Consultation and Support As time and budget are often limited, you may not have the in-house capacity required to realize your business goals. External support can often help. can help through: The analysis and documentation of requirements Achieving on-time, on-budget project completion Ensuring compliance with standards and regulations Supporting project and sub-contractor management Factory Acceptance and Site Acceptance Tests (FAT and SAT) Giving you the peace of mind that everything is working flawlessly, a factory acceptance test or a site acceptance test based on your contractual equipment specification will reveal any deviation. This enables changes to be made before start-up, reducing commissioning and setup time. Expertise You Can Rely on: Engaging in a consulting or business support role means clear and concise communication throughout the project. You will have a principal point of contact providing: Clear scope of work Milestones and deliverables Agreement on responsibilities Progress and completion reports 2

3 Commissioning and Start-up Packages Getting the Most Out of Your Equipment Fully leveraging your equipment's capabilities is important to achieve operational efficiency and optimum performance. Based on your process requirements, commissioning and start-up packages can ensure your product inspection systems achieve consistent, reliable results right from the start and throughout ongoing operations. StarterPac IPac EQ Pac Professional Start-up StarterPac is designed to ensure professional start-up and user familiarization in unregulated industries. Professional Start-up ensures optimal deployment, readiness for immediate use, and optimal productivity right from the start. Professional Start-up & standard qualification IPac is designed for regulated industries with the need for assurance that products are safe and of a consistent high quality. Standard qualification ensures peak performance, consistent, high accuracy and performance and full documentation to meet compliance with internal standards and external regulations. Professional Start-up & comprehensive qualification EQPac is designed for highly regulated industries when product safety and regulatory compliance is of the utmost importance. Comprehensive equipment qualification supports the manufactures with indepth testing for optimal performance and provides extensive documentation complying with the regulations of the most demanding industries. Our Delivarables Setup & Configuration of the equipment tailored to your requirements Performance Verification to ensure maximum equipment performance right from the start Initial user training on basic equipment operation, maintenance, and care procedures Basic documentation about completion of start-up procedures Standardized qualification & documentation to ensure compliance to GFSI based standards Tailored qualifcation & documentation customized to your needs to ensure compliance to all relevant standards Industry Examples Unregulated/Non-Food Industries Regulated Industries including Food (e.g. GFSI standards, IFS, BRC, etc.) Highly Regulated Industries - e.g. Pharmaceuticals Product Inspection Equipment Checkweighers Metal Detectors Vision Inspection X-ray Systems 3

4 Product Inspection Service User Training Developing Resource Skills A key success factor of any efficient processing or packaging line is the skill of the operators and technicians responsible for them. Many industry standards define this as an essential requirement for compliance. offers a broad range of training courses designed to ensure manufacturers optimize the performance of their product inspection systems. We can visit your premises and train staff on important topics including: How to operate the equipment How to comply with quality assurance requirements How to handle maintenance and repair These dedicated training modules are available for Checkweighers, Metal Detectors, X-ray Inspection Systems, and Vision Inspection Systems. Expertise That Can Save Money: Whether you need basic equipment familiarization or advanced solution training, we have an effective training package. Our training courses deliver a solid understanding of how to best operate and maintain your equipment, ensuring your processes work efficiently and effectively. Our Training Courses Include: "Operation" Module "Quality" Module "Maintenance" Module Safety instructions, Good Manufacturing Practices and a comprehensive understanding of product inspection equipment are all part of this course to ensure quick and safe work as well as a long useful life of the equipment. Designed for those responsible for quality assurance. Focuses on basic knowledge of principles and functions as well as a comprehensive understanding of documentation and equipment verification. Also addresses the most important aspects of log file functions and due diligence. Explains basic fault diagnostics, essential maintenance tasks and repairs that in-house technicians or engineers can undertake to ensure system performance meets specified KPI's. 4

5 Spare Parts Kits Minimizing Potential Stoppages Genuine replacement parts and spare part kits keep your product inspection equipment in optimum condition and ensure compliance with standards and safety regulations, minimizing the risk of potential hazards. A Powerful Quality Control Tool is dedicated to improving your processes and business performance. We use our wealth of expertise to develop spare parts kits to make your life easier. The use of genuine spare parts ensures optimum performance and avoids warranty complications. Replacement parts made from high-quality, industry-proven and application specific materials translate into: longer life of parts increased uptime reliable operation lower overall life-cycle costs offers up to four levels of spare parts kits for product inspection equipment: Having Spare Part Kits Available Provides: The ability to react immediately and handle smaller repairs using in-house resources Increased uptime and Overall Equipment Effectiveness (OEE) Reduced production losses and costs Helps to ensure continued compliance with equipment safety requirements Protects equipment warranty Maintains original equipment and the safety of inspected products Provides price advantages compared with ordering of individual parts "Basic" Spare Parts Kit Includes basic wear parts. A solid back-up, comprising essential mechanical parts, for your product inspection system. "Uptime" Spare Parts Kit Ensures highest uptime. The best choice to keep your production line running. For guaranteed effectiveness of your product inspection system. "Electronics" Spare Parts Kit Keeps electronics functioning. Electronic components always at hand. To protect the heart of your product inspection system. "Complete" Spare Parts Kit Gives full peace of mind. All spare parts available whenever needed. An all-round package for your product inspection system. 5

6 Product Inspection Service Maintaining Productivity Through Service Contracts and Agreements Your service needs vary according to your application and production requirements. We can tailor agreements to suit your needs for the greatest flexibility. ExtendedCare available for a period of time right after a new purchase and ensures full cost control over the first 24 months of your equipment's life by having a annual preventive maintenance and performance verification visit. You can also benefit of the Technical Hotline to have shorter resolution times by solving issues over the telephone. In the event of a repair being necessary, you profit from full labor and spare part coverage. Furthermore, Extended Care is less expensive than a regular contract offered on an annual basis. BasicCare is our entry-level solution for annual preventive maintenance and performance verification with discounted labor coverage in the event that a repair is necessary. StandardCare includes the full scope of Basic Care but in addition, fully safeguards against any unexpected labor costs. The benefit of the Technical Hotline offers shorter resolution times by solving issues over the telephone. ExtendedCare Complete Peace of Mind for the First Two Years of your Equipment Life: Optimize full uptime of your operations for 24 months Obtain the best performance for your measurements/product inspection Provide your equipment with optimum protection, right from the start Stay in full control of your costs Meet GFSI compliance requirements for maintenance Two maintenance visits included to ensure maximal compliance ComprehensiveCare This contract ensures maximum uptime and optimum performance at a fixed price. Comprehensive Care includes the full scope of StandardCare but provides full cost control. This is achieved with the inclusion of Spare Parts Coverage in the event a part is required. 6

7 Contract Name ExtendedCare BasicCare StandardCare Services Covered Comprehensive Care Warranty Duration 24 months 12 months 12 months 12 months Preventive maintenance - Inspection and cleaning of all mechanical components - Inspection and testing of electronic components - Inspect. for wear and damage Performance verification Radiation survey (X-ray only) Equipment operational testing Preferred service intervention Technical hotline access 10% discounted repair labor % labour coverage in case of equipment repair - Spare parts coverage 100% - - 7

8 Product Inspection Service Preventive Maintenance Maximizing Reliability As the manufacturer, no one knows your product inspection equipment better than. Our product inspection technicians are comprehensively trained to ensure that systems are working safely and as efficiently as possible with the maximum ongoing reliability. Ensuring Performance Through Timely Maintenance The aims of of engineers are to provide improved reliability increased life expectancy and provide proactive protection against failure. Prevention to Avoid Breakdown To keep equipment running efficiently, you need to keep it functioning properly, via a regular preventive maintenance programme. This ensures that parts and systems are adjusted, overhauled, refurbished or replaced, reducing equipment failure, unplanned downtime and costly repairs. Organizing Regular Maintenance To ensure that all your equipment runs with optimum efficiency, we will work with you to establish regularly scheduled preventive maintenance visits for all your equipment, ensuring each intervention covers the maximum number of machines avoiding production line downtime wherever possible. Verification Services Documented Compliance Performance Verification The performance of your equipment may drift away from the standards established during initial start-up. Brought to you by, Performance Verification is an important assessment of your inspection equipment documented with an up-to-date verification certificate. When we verify your equipment performance, we ensure its reliable operation within agreed specifications and in full compliance with relevant standards. Safety Verification Trust 's qualified service technicians to check your product inspection equipment for potential hazards and eliminate them. Our experts can ensure employee safety by checking all mechanical and electrical aspects of the system along with radiation safety checks. If legal regulations or recommendations have changed over time, our experts can provide advice and suggest solutions. 8

9 Test Samples and Weights Tools to Ensure Compliance Regular testing of your product inspection systems, based on your process requirements, enables you to achieve consistent and reliable results. 's test kits provide key tools for pro actively verifying that equipment performance is optimized. The regular testing of the performance of Product Inspection equipment is an essential part of any well designed quality management system in the food or pharmaceutical industry. Having the correct test pieces available to conduct the testing ensures the performance validation data collected is accurate and consistent supporting regulatory compliance and meeting due diligence obligations. Calibrated test weights, test cards, slabs and pucks for testing your product inspection equipment Product Inspection offers a wide selection of certified test weights for checkweighers, metal detector test cards and x-ray test samples in numerous styles to suit your application. These test materials provide a quick and easy way to achieve verification or qualification of your product inspection equipment for compliance with all applicable standards and regulations. Set of metal detector test samples Large test weight set Various colour-coded, laminated test cards (95 x 65 mm) are available containing test spheres of different metals and sizes up to a sphere diameter of 3.5 mm, for the verification of metal detectors Set of individual F2 class weights from 1 g to 2 kg in a handy case for the verification of checkweighers Certifiable Test Samples for Metal Detectors and X-ray Systems To assist in the testing process of metal detection and x-ray inspection systems can provide a comprehensive range of certified test samples. These are available in a selection of materials, sizes and carriers, for use in any application including conveyor inspection systems, gravity fall and pipeline systems. Certified Precision Test Weights for verifying Your Checkweigher performance Our tests weights are certified for verification, calibration and regulatory calibration as they have received the accredited "SCS" calibration certificate. SCS is the Swiss Calibration Service which comprises the calibration laboratories accredited by the SAS (Swiss Accreditation Service). Small test weight set X-ray inspection test kits and test kit packs Set of individual F2 class weights from 1 g to 500 g in a handy case for the verification of checkweighers The kits will be configured to your needs per kit you define the 12 test cards you need. Also available: test pens, test pucks, test multi-slabs. 9

10 Product Inspection Service Upgrade and Refurbishment for Product Inspection Equipment Metal Detectors Electronic Platform Upgrades Upgrading your metal detector s electronic platform will provide improved levels of security, enhanced operational performance and increased compliance with the demands of food safety standards. You can experience significant benefits without having to replace the entire machine. Checkweighers Load Cell Upgrades As the heart of your checkweigher, the load cell is subject to a degree of wear over the years. This wear can affect the precision and product life of the load cell. Upgrading to the latest version ensures that maximum equipment performance will be maintained. X-ray Inspection Systems Software Upgrades The x-ray system s software is crucial to the overall effectiveness of a production line. If the x-ray software is up-to-date and working effectively, contaminants and product defects continue to be detected and removed, safeguarding brand protection. Vision Inspection Systems Software Upgrades Upgrading your hardware and software is a key factor to ensure full compliance with legal or industry requirements in the Vision Inspection or Track & Trace field. Periodic upgrades are recommended to maintain or even improve the performance of a production line. 10

11 Repair Service for Product Inspection Equipment When you invest in product inspection equipment and systems, you can be sure they will provide many years of dependable operation. Expert Technical Teams You can rely on the industry's most comprehensive network of technical experts to look after your repair requirements. Highly trained in the full range of Product Inspection portfolio, our dedicated technicians will repair, maintain and preserve your equipment for years of reliable service. Excellent Technical Support Our well-trained technical teams are available to provide excellent on-site support dealing with breakdown, parts failures or general wear and tear. Whatever your equipment challenges, we can deliver a rapid, effective and long-lasting solution. Global Reach Service focuses on helping you get the most out of your equipment and provides you with support when and where you need it. Service is the key to maximizing the benefits and the return on investment of your product inspection equipment. Our global service network guarantees a consistent level of service support wherever you are. Phase-out Services for Product Inspection Equipment Uninstall/Dismantling Service Our expert technical teams are available to uninstall product inspection equipment, for example, when a production site needs to be extended or moved to another location. They can also help dismantle equipment at the end of its useful life, facilitating the disposal or re-sale for you. The Benefits for You: Replace equipment at the end of its useful life with a state-of-the-art successor solution that has been designed "upwards compatible" to ensure minimal integration effort / maximum production line uptime. Get advice on how to recycle the old equipment or ask for a quotation to collect and dispose of the old equipment in line with environmental policies. 11

12 For more information Group Product Inspection Division Local contact: Subject to technical changes 04/2017. All rights reserved Printed in Germany PI 0416/214 EN