topshelf2.0 QUICK REFERENCE DEVICE MANUAL
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1 topshelf2.0 QUICK REFERENCE DEVICE MANUAL
2 Scout topshelf2.0 Quick Reference Device Manual January Scout Inc.
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4 Table of Contents 1) Introduction...6 System Requirements Initial Setup Common to all Processes Scanning Errors 2) Device Interface a) Login...7 Logging into topshelf b) Receiving Items and Assets Receiving Items Receiving Assets c) Order Picking Picking Items Picking Assets d) Shipping e) Bin Move / Put Away Assets Items f) Adding Client Inventory Items Assets g) Cycle Counting Blind Counts Technical Counts h) Label Printing Item and Asset Labels Bin Location Labels Part Labels i) Settings...42 j) Disaster Recovery...43 Warm Booting Devices; HHP 9000 Series Symbol MC9000 Series PSC Falcon 4400 Series k) Glossary of Terms...44 l) Support Team Contact Info...45 m) Error Tracking Form...46
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6 Introduction SCOUT topshelf software is the bridge that connects the warehouse to the office. Shipping, receiving, tracking, and reporting functions are streamlined and easily accessed and executed from a handheld scanning device. Track serial numbers in warehouse moves Create pallets Track pallet locations Pick, pack, ship applications Paperless receiving Cross dock functionality Cycle counting moves and transfers Print barcode labels Associate assets to owners Track raw material to finished goods Customize multiple reports Setup user security features System Requirements Handheld devices provided by SCOUT, INC. will have Scan Wedge installed. Scan Wedge is a background program that must be running in order for the topshelf program to correctly scan any barcoded information. Initial Startup Follow the process for Add Inventory to conduct an initial inventory count of material in the warehouse. This function provides an interface for loading the topshelf inventory without having to receive the material into the warehouse. Common To All Processes Assets and Items Parts with specific serial numbers are called Assets and are tracked by serial number. Parts without serial numbers are called Items and are tracked by quantity. Scanning Errors Scanning mistakes made from the handheld device, such as scanning the wrong serial number, can be easily corrected from the Administrative web site. Contact the support team for assistance. Introduction
7 Login: User LOGIN is defined in the topshelf web interface (see USERS section 2b in the web quick reference guide). 1) Scan or type your USER NAME and PASSWORD on the topshelf entry screen 2) Tap Login 3) Optionally, tap EXIT to exit topshelf 4) The Main Menu appears 5) Tap any button to begin a selected function 6) Optionally, tap LOGOUT on the Main Menu bar to return to the login screen 7 Login
8 Receiving Items: Use the topshelf handheld scanning application to receive material into the warehouse or production facility. Items are defined by the QUANTITY that is received. 1) From the Main Menu, select Shipping/Receiving 2) The shipping / receiving menu appears 3) Select Receiving Receiving Items
9 Device Interface Receiving Items The Receiving screen appears 4) Scan the DOCUMENT NUMBER (Doc#) -or- Tap MAGNIFYING GLASS to search for a document number The Doc#, receiving Client, and Client Location displays The part, quantity(s) expected and quantity(s) received are displayed 5) Scan or select the Part Number PN being received 6) Scan or enter the BIN which the item is being received to 7) Enter the QUANTITY received (items only) At any time before entering QUANTITY, tap the Print Label field to automatically print a label 9 Receiving Items
10 Device Interface Receiving Items ) Press the SAVE button A confirmation sound will alert you that the information will be saved in the system 9) Press the REFRESH button to see that the entered quantity of items have been received in the received quantities (REC QTY) section Tap DONE or CLOSE to return to the Main Menu or NEW to begin another receiving transaction Receiving Items 10
11 Receiving Assets: Use the topshelf handheld scanning application to receive material into the warehouse or production facility. Assets are defined by the SERIAL NUMBERS contained in that asset. 1) From the Main Menu, select Shipping/Receiving 2) The shipping / receiving menu appears. 3) Select Receiving 11 Receiving Assets
12 Device Interface Receiving Assets The Receiving screen appears 4) Scan the DOCUMENT NUMBER (Doc#) -or- Tap MAGNIFYING GLASS to search for a document number The Doc#, receiving Client, and Client Location displays The parts and serial number(s) expected are displayed 5) Scan or select the part number (PN) being received 6) Scan or enter the BIN which the asset is being received to 7) Scan or Enter the SERIAL NUMBERS received (assets only) At any time before entering SERIAL NUMBERS, tap the Print Label field to automatically print a label Receiving Assets 12
13 Device Interface Receiving Assets ) Press the SAVE button A confirmation sound will alert you that the information will be saved in the system 9) Enter other SERIAL NUMBERS related to this part number, then hit SAVE after each SERIAL NUMBER is entered 9) Press the REFRESH button to see that the entered quantity of items have been received in the received quantities (RED QTY) section Tap DONE or CLOSE to return to the Main Menu or NEW to begin another receiving transaction 13 Receiving Assets
14 Shipping (Order Picking - Items and Assets): Use the topshelf handheld scanning application to ship material from the warehouse or production facility. In order to ship a part, first you must use the ORDER PICK option. 1) From the Main Menu, select Shipping/Receiving 2) The shipping / receiving menu appears 3) Select Order Pick Shipping (Order Picking - Items and Assets) 14
15 Device Interface Shipping (Order Pick - Item) The Order Pick screen appears 1) Scan or enter the sales DOCUMENT NUMBER in the Doc # field Optionally, tap NEW to start another order, CLOSE to cancel this process, or MAGNIFYING GLASS to search for the document number The Document number, Client, Location and corresponding order information displays The first part number appears in the PN field. To select a different PN, scan or select a new PN from the PN drop down box The part number KEYCHAIN1 is an ITEM (the quantity QTY field is listed) 2) Enter the warehouse BIN that you are removing the part number from. To lookup which bin this part number is stored in, click the MAGNIFYING GLASS 15 Shipping (Order Picking - Items)
16 Device Interface Shipping (Order Pick - Item) Once the BIN location is entered: 3) Enter the quantity (QTY) to be shipped 4) Press the SAVE button to enter this transaction A confirmation will sound and appear in the lower left hand corner of the device screen 5) Press the REFRESH button to refresh the order detail screen. The shipped quantities will appear under the correct part number as SHIPPED Shipping (Order Picking - Items) 16
17 Device Interface Shipping (Order Pick - Asset) We will now pick an ASSET. The part number PART is an asset and requires several serial numbers (SN) to be scanned or entered. As with an item, you must: 1) Enter the warehouse BIN that you are removing the part number from. To lookup which bin this part number is stored in, click the MAGNIFYING GLASS Once the BIN location is entered: 2) Enter the serial numbers (SN) to be shipped 3) Press the SAVE button after each serial number (SN) is entered to save 4) Repeat as necessary for each remaining serial number (SN) - A confirmation will sound and appear in the lower left hand corner after every successful save 5) Push the REFRESH button to see that the part numbers were saved. The shipped quantities will appear under the correct part number as SHIPPED 6) When finished, click DONE or CLOSE on the upper right hand corner of the screen to exit. 17 Shipping (Order Picking - Assets)
18 Shipping: Use the topshelf handheld scanning application to ship material from the warehouse or production facility. 1) From the Main Menu, select Shipping/Receiving 2) The shipping / receiving menu appears 3) Select Ship Shipping 18
19 Device Interface Shipping The Confirm Shipment screen appears 1) Scan or enter the document number (Doc#) of the order being shipped Once the document number (Doc#) has been entered: - A message confirming ALL PICKED will display at the bottom of the screen if every part number has been correctly picked and entered from the Order Pick device menu 2) Scan or type in the TRACKING NUMBER(S) of this shipment 3) Press the ADD button to add a tracking number. Repeat steps 2 and 3 to add more tracking numbers 19 Shipping
20 Device Interface Shipping The entered and saved tracking numbers will appear in the box below the Doc# - When finished entering tracking numbers: 4) Option to print tracking number labels by: - PRINT CHECKED tracking numbers -or- - PRINT ALL tracking numbers 5) When finished, click DONE or CLOSE to exit the shipping screen Shipping 20
21 Bin Move / Put Away (Assets): Designate and move assets and items to specific location within your warehouse environment. 1) From the Main Menu, select Bin Move / Put Away 2) The bin move / put away menu appears. 3) Select Asset move 21 Bin Move / Put Away (Assets)
22 Device Interface Bin Move / Put Away (Asset) ) The Asset Move screen appears. 2) Scan or type in the SERIAL NUMBER (SN) of the asset to be moved - The current WH location of the asset appears in the FROM WH field - Optionally, possible WH locations for the selected asset are displayed in the TO WH field 3) Scan or type in the Warehouse location where the asset will be moved TO WH 4) Press SAVE to move this asset from it s current location to the warehouse location you specified Bin Move / Put Away (Assets) 22
23 Device Interface Bin Move / Put Away (Asset) ) After pressing SAVE, a confirmation will appear at the bottom of the screen confirming that: - Count: 1 (assets have been moved) - Description of the moved asset, from where and to which location the asset has been moved 6) When finished moving assets, press CLOSE to exit the asset move screen ERROR MESSAGE - - If the bin you are moving the asset to is not assigned to that part... - Press YES to override the system. This will place this asset in that bin - Press NO to cancel the move. If you wish to move this part to this bin, create the bin in the topshelf web interface (see section 2l, warehouse bin setup) 23 Bin Move / Put Away (Assets)
24 Bin Move / Put Away (Items): Designate and move assets and items to specific location within your warehouse environment. 1) From the Main Menu, select Bin Move / Put Away 2) The bin move / put away menu appears 3) Select Item Move Bin Move / Put Away (Items) 24
25 Device Interface Bin Move / Put Away (Item) ) The Item Move screen appears 2) Scan or type in the PART NUMBER (PN) of the item to be moved The Part Number PN is displayed 3) Scan the Warehouse location where the item is currently located in the FROM WH field 4) Scan the Warehouse WH location where the item will be moved in the TO WH 5) Using the keypad, enter the quantity of items being moved in the QTY field. Press Enter from the keypad 6) Press the SAVE button to save this move 25 Bin Move / Put Away (Items)
26 Device Interface Bin Move / Put Away (Item) ) After pressing SAVE, a confirmation will appear at the bottom of the screen confirming that: - Transaction was SAVED - Part # was move to new location - Quantity of moved parts 6) When finished moving assets, press CLOSE to exit the item move screen Bin Move / Put Away (Items) 26
27 Adding Client Inventory (Items and Assets): The Add Client Inventory function in the topshelf handheld scanning device provides an interface for loading the topshelf inventory without having to receive the material into the warehouse. This feature is typically used when topshelf is originally installed and used to conduct an initial inventory count of material in the warehouse. 1) From the Main Menu, select Inventory 2) The inventory menu appears 3) Select Add Client Inventory 27 Adding Client Inventory (Items and Assets)
28 Device Interface Add Client Inventory (Items) The Add Inventory screen appears 4) Select the CLIENT from the drop down box 5) Select the LOCATION from the drop down box 6) Scan in the Warehouse BIN 7) Scan the part number (PN) or select the PN from the drop down box 8) Input the QUANTITY - Before you save, option to PRINT LABEL for this added inventory 9) Press SAVE to save this client inventory - A confirmation will sound and appear on the device - To add more items, repeat steps ) When finished, press CLOSE to exit the Add Inventory screen Adding Client Inventory (Items) 28
29 Device Interface Add Client Inventory (Assets) The Add Inventory screen appears 4) Select the CLIENT from the drop down box 5) Select the LOCATION from the drop down box 6) Scan in the Warehouse BIN 7) Scan the part number (PN) or select the PN from the drop down box 8) Input the serial numbers (SN) 9) After each serial number, press SAVE to input that serial number into client inventory - Before you save, option to PRINT LABEL for this added inventory 9) Press SAVE to save this SN into client inventory - A confirmation will sound and appear on the device - To add more serial numbers, repeat steps ) When finished, press CLOSE to exit the Add Inventory screen 29 Adding Client Inventory (Assets)
30 Cycle Counting (Blind and Technical): Take a tally of your inventory using the hand held device. Perform blind and technical cycle counts. 1) From the Main Menu, select Inventory 2) The inventory menu appears 3) Select Cycle Count Cycle Counting (Blind and Technical) 30
31 Device Interface Cycle Counting (Blind) ) From the Cycle Count Menu, select Blind Count - A blind count is an inventory count of a specific location without knowing the quantity of parts expected 2) Scan or type in the warehouse BIN you are counting 31 Cycle Counting (Blind)
32 Device Interface Cycle Counting (Blind) ) Scan or type in the part number (PN) you are going to count first 4) Count by hand, or scan each part in the defined warehouse BIN 5) Enter the quantity that was counted 6) When finished counting these parts, press enter 7) The counted parts will appear below. Repeat steps 2-4 to count more parts 8) When finished, click the DONE button to end the blind cycle count Cycle Counting (Blind) 32
33 Device Interface Cycle Counting (Blind) Before you exit the blind cycle count, you must sign your initials to confirm your involvement in the blind cycle count 9) Sign your initials, then press OK to exit 10) -or- press CANCEL to return to the blind cycle count - This blind count information and signature can be accessed from the topshelf web interface under the REPORTS section 33 Cycle Counting (Blind)
34 Device Interface Cycle Counting (Technical) ) From the Cycle Count Menu, select Technical Count - A technical count is an inventory count of a specific location when the quantity of parts expected is previously known to the user 2) Scan or type in the warehouse BIN you intend to count Cycle Counting (Technical) 34
35 Device Interface Cycle Counting (Technical - Item) ) Select the first part number (PN) you are going to count from the drop down menu - topshelf displays the EXPECTED QTY 4) Count by hand, or scan each part in the defined warehouse BIN. 5) Enter the quantity counted 6) To count more items, click SAVE AND COUNT NEXT PN 7) If finished, click DONE to exit - Before you exit the technical cycle count, you must sign your initials to confirm your involvement in the technical cycle count 9) Sign your initials, then press OK to exit 10) -or- press CANCEL to return to the blind cycle count - This technical count information and signature can be accessed from the topshelf web interface under the REPORTS section 35 Cycle Counting (Technical)
36 Device Interface Cycle Counting (Technical - Asset) ) Select the first part number (PN) you are going to count from the drop down menu - topshelf displays the expected serial numbers (SN) 4) Count by hand, or scan each SN in the defined warehouse BIN. 5) Enter the SN s counted 6) To count more assets, select another asset from the drop down menu 7) If finished, click DONE to exit - Before you exit the technical cycle count, you must sign your initials to confirm your involvement in the technical cycle count 9) Sign your initials, then press OK to exit 10) -or- press CANCEL to return to the blind cycle count - This technical count information and signature can be accessed from the topshelf web interface under the REPORTS section Cycle Counting (Technical - Asset) 36
37 Label Printing: Print labels for assets, items, and warehouse shelves directly from the handheld device. From the Main Menu, select Label Printing Choose which type of label you would like to print. Options are: - Asset Labels - Item Quantity Labels - Bin Location Labels - Part Labels 37 Label Printing
38 Device Interface Label Printing (Items and Assets) To Print an Asset Label: - The Print Labels screen appears with Asset Label as the default selection 1) Scan or select the purchase order (PO) associated with this asset 2) Select the part number (PN) from the drop down menu 3) Scan or type in the serial number (SN) of the asset part 4) Press PRINT to print the asset label 5) When finished, press CLOSE to exit or clear the information to start printing another asset label To Print an Item Label: 1) Scan or select the purchase order (PO) associated with this item 2) Select the part number (PN) from the drop down menu 3) Scan or type in the quantity (QTY) of the items 4) Press PRINT to print the item label 5) When finished, press CLOSE to exit or clear the information to start printing another item label Label Printing (Items and Assets) 38
39 Device Interface Label Printing (Bin Locations) To Print a Warehouse Bin Location Label: - The Print Labels screen appears with Asset QTY as the default screen 1) Click the BIN LOCATION tab at the top of the label printing screen 2) Select your current LOCATION from the drop down menu 3) Select the warehouse BIN you would like to print labels for from the drop down menu 4) Press PRINT to print the bin label 5) When finished, press CLOSE to exit or clear the information to start printing another bin label To Print a Part Label: - The Print Labels screen appears with Asset QTY as the default screen 1) Click the PART tab at the top of the label printing screen 2) Select the PART you wish to print the label for from the drop down menu 3) Press PRINT to print the part label 5) When finished, press CLOSE to exit or clear the information to start printing another part label 39 Label Printing (Bin Locations)
40 Lookup: Transactions missing corresponding documentation can be easily accessed either by this built-in lookup feature. This feature is defined by the user and customized based on user needs. 1) From the Main Menu, select Lookup 2) Select the lookup option from the drop down menu - In this instance, lookup ASSET BY SERIAL NUMBER has been chosen 3) Input the information (SERIAL NUMBER) 4) Press LOOKUP Lookup 40
41 Device Interface Lookup (Assets by Serial Number) ) All the corresponding information to this serial number is displayed 6) To lookup another asset by serial number, click the CLOSE button 7) When finished, click the CLOSE button twice to exit. 41 Lookup
42 Settings: The settings sections is used to define a portable or warehouse printer. 1) From the Main Menu, select Settings 2) Input the IP address to your wireless printer (located in the printers documentation) -or- 3) Input the warehouse printers (WH Printer) IP address to print to another non-portable printer 4) Press OK to continue and sync these devices 5) When finished, click the exit button. Settings 42
43 Device Recovery (Warm Booting): Warm booting refers to restarting the device when the device is on. If an error occurs from which topshelf is inoperable, follow these steps to reboot the device. HHP (9000 Series): Press and hold Ctrl and Shift keys for 5+ seconds, LEDs will flash when this procedure is successful Symbol (MC9000 Series): Press and hold the power button for 5+ seconds until the device responds PSC (Falcon 4400 series): 53 Key: press and hold ALT, FN, and 1 at the same time, similar to CNTL, ALT, DEL on a PC keyboard 43 Disaster Recovery (Warm Booting)
44 Glossary The following terms are commonly used with the topshelf software. Asset Part with a specific serial number associated with it. Assets are tracked by serial number. Client The entity served by utilizing the company s services. This could be an external client, such as another company. It could also be an internal client, such as another division of the company utilizing a particular service. Discrepancy Specific reasons for shipping/receiving discrepancies. Doc # The Document Number is the number listed on a purchase order or other transaction document assigned to that transaction. Item Part without a specific serial number associated with it. Parts are tracked by quantity. Location Location (address) of the client. Part Any object to be tracked in the asset tracking system. Password Word or sequence of letters and/or numbers allowing a specific User access to the system. Bin Location A specific location within the warehouse set up to hold certain items. Transaction A business action (shipping or receiving) tied to a particular document detailing the transaction. User Name Specific name associated with authorized user. Vendor The entity from which the company makes purchases (example: a manufacturer from which the company purchases parts). Warehouse Location The shelf, bin or other container within a warehouse where inventory item is located. Glossary 44
45 Support Team Contact Information: If you encounter any problems while performing daily warehouse tasks that are not covered in this manual, please contact a Support Team Member. Scout Support Team Contact Info: Scout Inc Memorial Avenue North #4 Stillwater, MN Contact Name: Andrew Berry Title: IT Director Phone: x216 (toll free) Phone: (local) ABerry@scoutsft.com Contact Name: Mike Drucker Title: Senior Developer Phone: x210 (toll free) Phone: (local) MDrucker@scoutsft.com Contact Name: Brian Tremblay Title: Senior Developer Phone: x218 (toll free) Phone: (local) BTremblay@scoutsft.com 45 Support Team Contact Information
46 Scout Inc 5670 Memorial Ave. N. #4 Stillwater, MN topshelf2.0 Error Tracking Form Name Date Time Level 1 - A problem that directly affects the user while working in topshelf. A section of topshelf is rendered inoperable by error and/or data integrity is lost. Error Severity Levels Level 2 - topshelf is working and functioning with cosmetic problems. Features do not work as documented but a work around is available and the user may continue to operate Level 3 - General requirements, basic overall product training, inquiries, or problems that may only be resolved by a new version release. Description of Error Error Level Steps to Repeat Error Error Tracking Form
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48 topshelf2.0 QUICK REFERENCE WEBSITE MANUAL
49 Scout topshelf2.0 Quick Reference Website Manual January Scout Inc.
50 Introduction SCOUT INC. s topshelf2.0 software is the bridge that connects the office to the warehouse. Administrative functions are streamlined for easy setup and access. Create shipping and receiving documents, search for specific transactions, track items, generate and distribute reports and more. 1. Search find, edit and delete information. 2. Create create shipping, receiving transaction documents 3. Reports generate a variety of reports for accounting, tracking purposes 4. Administrative set-up, monitor and manage administrative functions such as authorizations for system users, shipping types, mobile device users and more. Initial Set-up Once topshelf software is installed, enter the information necessary to begin processing transactions by following these steps: 1. Set-up Administrative Authorizations for: a) user groups - Enter information about the groups that users will be defined in. b) users - Set up specific login information for your employees. c) shipping types - Enter shipping types that your business uses regularly. d) transaction codes - Define possible transactions that take place daily in your warehouse setting. e) reason codes - Enter codes for misplaced, broken, or out-of-stock items. f) message recipients - Enter addresses of employees receiving confirmation messages. g) event actions - Define when a confirmation message will be sent. h) mobile devices - Set-up devices and authorizations for handheld devices in the warehouse. i) global settings - Define overall settings of your interface. 2. Create Categories and Profiles for a) assets - Enter information for those parts that are identified by serial numbers. b) items - Enter information for those items identified by part number and quantity. c) clients - Set up information for entities utilizing your company s services (could be both internal and external). d) locations - Enter information for internal locations (xxxxxxx) e) warehouse bins - Set up internal warehouse bins for which assets and items will be stored f) vendors - Enter information for entities from which your company purchases assets, items, parts. g) parts - Enter information for your company s inventory of parts. Each of these processes are detailed in this manual. Technical Support Refer to your Company s Support Contract with SCOUT INC. for information on the contracted levels of support available and methods of contacting SCOUT support personnel.
51 Table of Contents 1) Introduction...3 Initial Setup Technical Support Common Screen Information...6 2) Web Interface a) User Groups Adding a new user group Editing a user group Deleting an existing user group b) Users Adding a new user profile Editing a user profile Deleting an existing user profile c) Shipping Types Setup Adding a new shipping type Editing a shipping type Deleting a shipping type d) Transaction Code Setup Adding a new transaction code Editing a transaction code Deleting a transaction code e) Reason Code Setup Adding a new reason code Editing a reason code Deleting a reason code f) Message Recipient Setup Adding a message recipient Editing a message recipient Deleting a message recipient g) Event Action Setup Adding an event action Viewing details of event actions Deleting event action h) Mobile Device Setup Edit device users Delete device users i) Assets & Items Creating, searching, editing, deleting assets Asset history reports Creating, searching, editing, deleting items
52 Table of Contents (cont.) j) Client Setup Creating a new client (parts, leases, locations) Searching, editing, deleting clients (parts, leases, locations) Creating a new location Editing a location k) Warehouse Bin Setup Creating, editing, or deleting a warehouse bin l) Vendor Setup Creating a vendor Searching, editing and deleting a vendor m) Parts Setup Creating a new part Editing a part Deleting a part n) Glossary...70 o) Support Team Contact Information...71 p) Error Tracking Form...72
53 Common Screen Information: The following are common color, icons, and information avaialble on the majority of topshelf2.0 screens. - Required field - Optional field - Help (current screen) - Home (returns to the topshelf home page) - Information (gives relevant information about the current field - Saves the current information - Creates new document (from the screen you are using) Navigation bar - quickly enters different sections of topshelf Quick links - links to different categories within topshelf
54 The USER GROUPS section (2a): USER GROUPS refer to the level of accessibility that a particular user will have. Here you can set up access to all, or only several categories of the topshelf handheld device software. From the top- Shelf2.0 main screen, select the ADMINISTRATIVE section From the ADMINISTRATIVE section, click the USER GROUPS button 7
55 Web Interface Adding a New User Group ) From the USER GROUP section (see previous page), click the ADD button 2) Input the Group Name (name according to what this user group does [shipping, receiving, cycle counting, etc.]) 3) Select the categories this group can access from the hand held scanning device
56 Web Interface Adding a New User Group (cont.) ) After selecting the user groups screen access, click SAVE to save the group or NEW to add another group. When finished adding groups, press CLOSE 5) After clicking CLOSE, the group(s) added appear on the groups list.
57 Web Interface Editing a New User Group ) From the USER GROUPS section, click the EDIT button of the group you wish to edit 2) An Edit Groups dialog box will appear. Make the necessary changes, then press SAVE (here we removed the Administration s access to ORDER PICKING. Now, anyone in the Administration group will not be able to access ORDER PICK on the hand deld device.) - After pressing SAVE, the changes made will be saved into the groups list. 10
58 Web Interface Deleting a User Group ) From the USER GROUP section, click the DELETE button of the profile you wish to edit 2) A confirmation box will appear. To continue, press OK. To cancel, press CANCEL. To delete more users, repeat steps
59 The USERS section (2b): USERS are the employees using the topshelf software on a handheld device, in the warehouse setting. Set up user profiles for everyone that will be using the topshelf handheld device software. 1) From the topshelf2.0 main screen, select the ADMINISTRA- TIVE section 2) From the ADMINISTRATIVE section, click the USERS button 12
60 Web Interface Adding a New User Profile ) From the USERS section (see previous page), click the ADD button 2) Input the First Name, Last Name, User Name, Device Password, and Group of the USER 3) Click SAVE to save this user A confirmation message will appear. Click CLOSE to finish or click NEW to add another user. 13
61 Web Interface Adding a New User Profile (cont.) ) After clicking CLOSE, the new user(s) will appear in the user list Web Interface Editing a User Profile ) From the USERS section, click the EDIT button of the profile you wish to edit 14
62 Web Interface Editing a User Profile (cont.) ) An Edit Users dialog box will appear. Make the necessary changes, then press SAVE (here we changed John Doe s user group from Test to Admin ) 3) After you press SAVE, the users list will be automatically updated with the changes. To edit more users, repeat steps 1 & 2 15
63 Web Interface Deleting an Existing User Profile ) From the USERS section, click the DELETE button of the profile you wish to edit 2) A confirmation box will appear. To continue, press OK. To cancel, press CANCEL. To delete more users, repeat steps
64 Web Interface Shipping Type Setup The Shipping Types section (2c): A SHIPPING TYPE refers to possible ways that an item can be shipped. Create these categories according to how you ship your items. This can consist of FedEx, UPS, USPS, or any other ways you ship your items. From the topshelf2.0 main screen, select the ADMINISTRATIVE section From the ADMINISTRA- TIVE section, click the SHIP TYPES button 17
65 Web Interface Adding a New Shipping Type ) From the SHIPPING TYPE section (see previous page), click the ADD button. 2) Input the NAME of the shipping type. 3) Click SAVE to save this shipping type A confirmation message will appear. Click CLOSE to finish or click NEW to add another shipping type. 18
66 Web Interface Editing a Shipping Type ) From the SHIPPING TYPE section, click the EDIT button of the shipping type you wish to edit. 2) An Edit Shipping Type dialog box will appear. Make the necessary changes, then press SAVE (here we changed the FedEx 2 Day shipping type to FedEx Ground). After you press SAVE, the transaction code list will automatically refresh with your changes. 19
67 Web Interface Deleting a Shipping Type ) From the SHIP TYPE section, click the DELETE button of the shipping type you wish to edit 2) A confirmation box will appear. To continue, press OK. To cancel, press CANCEL. To delete more shipping types, repeat steps
68 Web Interface Shipping Type Setup The Transaction Codes section (2d): A TRANSACTION CODE refers to possible transactions that may take place throughout your warehouse when an item is received, shipped, put away, or moved. Create these categories according to what your workflow consists of. From the topshelf2.0 main screen, select the ADMINISTRATIVE section From the ADMINISTRATIVE section, click the TRANS. CODES button 21
69 Web Interface Adding a New Transaction Code ) From the TRANSACTION CODES section (see previous page), click the ADD button. 2) Input the NAME, PREFIX, and TYPE of the transaction code. - NOTE: The PREFIX must be typed in ALL CAPS for full barcode support 3) Click SAVE to save this transaction code A confirmation message will appear. Click CLOSE to finish or click NEW to add another transaction code. 22
70 Web Interface Editing a Transaction Code ) From the TRANSACTION CODE section, click the EDIT button of the transaction code you wish to edit. 2) An Edit Transaction Code dialog box will appear. Make the necessary changes, then press SAVE (here we changed the Kitting transaction code to Kitting / Cubing). After you press SAVE, the transaction code list will automatically refresh with your changes. 23
71 Web Interface Deleting a Transaction Type ) From the TRANSACTION CODE section, click the DELETE button of the transaction code you wish to delete. 2) A confirmation box will appear. To continue, press OK. To cancel, press CANCEL. To delete more transaction types, repeat steps
72 The REASON CODES section (2e): A REASON CODE refers to possible reasons why a product may be unsellable or unshippable. This may be because the item is back ordered, the part is damaged or broken, or because the part was incorrect. Create these reason codes to explain why an item was not fulfilled. From the topshelf2.0 main screen, select the ADMINISTRATIVE section From the ADMINISTRATIVE section, click the REASON CODES button 25
73 Web Interface Adding a New Reason Code ) From the REASON CODES section (see previous page), click the ADD button. 2) Input the NAME / REASON of the reason code. 3) Click SAVE to save this reason code A confirmation message will appear. Click CLOSE to finish or click NEW to add another reason code. 26
74 Web Interface Editing a Reason Code ) From the REASON CODES section, click the EDIT button of the reason code you wish to edit. 2) An Edit Reason Code dialog box will appear. Make the necessary changes to the reason code name. 3) When finished, press SAVE. After you press SAVE, the transaction code list will automatically refresh with your changes. Click CLOSE when finished 27
75 Web Interface Deleting a Reason Code ) From the REASON CODE section, click the DELETE button of the reason code you wish to delete. 2) A confirmation box will appear. To continue, press OK. To cancel, press CANCEL. To delete more shipping types, repeat steps
76 The MESSAGE RECIPIENTS section (2f): MESSAGE RECIPIENTS are the employees who receive alerts when a specific event happens (see EVENT ACTIONS, section 2g). By entering a name and address, these people will be registered to be alerted when a pre-defined event occurs. From the topshelf2.0 main screen, select the ADMINISTRATIVE section From the ADMINISTRA- TIVE section, click the MESSAGE RECIPIENTS button 29
77 Web Interface Adding a New Message Recipient ) From the MESSAGE RECIPIENTS section (see previous page), click the ADD button. 2) Input the NAME / of the message recipient. 3) Click SAVE to save this message recipient A confirmation message will appear. Click CLOSE to finish or click NEW to add another message recipient. 30
78 Web Interface Editing a Message Recipient ) From the MESSAGE RECIPIENTS section, click the EDIT button of the message recipient you wish to edit. 2) Edit the NAME / of the message recipient. 3) Click SAVE to save the changes. The message recipients list will be updated. 31
79 Web Interface Deleting a Message Recipient ) From the MESSAGE RECIPI- ENTS section, click the DELETE button of the message recipient you wish to delete 2) A confirmation box will appear. To continue, press OK. To cancel, press CANCEL. To delete more message recipients, repeat steps
80 The EVENT ACTION section (2g): EVENT ACTIONS refers to specific actions that take place in the warehouse. When these actions are completed, a confirmation message will be sent to a message recipient (see section 2f). Define these actions by your warehouse workflow and desired confirmation alerts. From the topshelf2.0 main screen, select the ADMINISTRATIVE section From the ADMINISTRA- TIVE section, click the EVENT ACTIONS button 33
81 Web Interface Adding a New Event Action ) From the EVENT ACTIONS section (see previous page), click the ADD button. 2) Input the EVENT and TEMPLATE. 3) Click ADD to save the event action. 34
82 Web Interface Viewing Details of an Event Action ) From the EVENT ACTIONS section, click the DETAIL button of the event you wish to view the details of. 2) Here you can add or delete user groups to receive messages for the event action. To add user group: Click Add To delete user group: Click Delete 35
83 Web Interface Deleting an Event Action ) From the ACTION EVENTS section, click the DELETE button of the event action you wish to delete. 2) A confirmation box will appear. To continue, press OK. To cancel, press CANCEL. To delete more event actions, repeat steps
84 The MOBILE DEVICE section (2h): MOBILE DEVICE section is used to edit, authorize, and delete handheld devices. Devices will be added by Scout when they are purchased and outfitted with the topshelf Software. From the top- Shelf2.0 main screen, select the ADMINISTRATIVE section From the ADMINISTRATIVE section, click the DEVICES button. 37
85 Web Interface Editing Device Details ) From the DEVICES section (see previous page), click the EDIT button of the device you wish to edit. 2) Edit the DEVICE NAME, SERIAL NUMBER, UID, or AUTHORIZATION CODE of the device. NOTE: Your device name and serial number should refer to the specific device and the corresponding serial number of that device. 3) Click SAVE to save the changes. If you have changed the AUTHORIZATION CODE, click VERIFY to check that the authorization code is correct. Click CLOSE when finished. 38
86 Web Interface Verifying a Device NOTE: When a device is outfitted with topshelf software, your UID will be automatically generated for you. In order to obtain your authorization code (AUTH CODE) your UID number to Scout (see support team information) and the authorization code will be sent to you. Valid Authorization Code: After copy and pasting the authorization code (sent from Scout), click the VERIFY button. If the code is good, a VALID message will appear at the top left hand corner of the screen. This means that the topshelf software has been authorized to that specific device and is ready to use. Invalid Authorization Code: If you authorization code is invalid, the program will send a message prompt of INVALID at the top left of the screen after the VERIFY button is pressed. If this happens, copy and paste the authorization code (AUTH CODE) again from the sent to you by Scout. If the problem persists, contact the support team (see support team contact information). NOTE: If your authorization code is invalid, the device being used will not run topshelf until the authorization code is valid. 39
87 Web Interface Deleting Devices ) From the DEVICES section (see previous page), click the DELETE button of the device you wish to delete. 2) A confirmation box will appear. To continue, press OK. To cancel, press CANCEL. To delete more devices, repeat steps
88 The ASSETS AND ITEMS sections (2i): Assets and items are the stocked inventory stored in your warehouse. Assets are parts with specific serial numbers and are tracked by their serial numbers. Parts without serial numbers are called items and are tracked by quantity. It is recommended that you use the device to receive and create assets. Web Interface Creating a New Asset From the topshelf2.0 main screen, select the WAREHOUSE section From the WAREHOUSE section, click the ASSETS button, then click NEW. 41
89 Web Interface Creating a New Asset NOTE: It is recommended that you use the device to receive and create assets. The asset will be automatically created on the first receiving transaction made by the device. The asset SERIAL NUMBER, BARCODE #, PART NUMBER, CLIENT, LOCATION, PO NUMBER, and CLIENT PO NUMBER will all be automatically generated when the asset is first received with the device. To create an asset manually from the web: 1) From the CREATE ASSETS section (see previous page): Fill out BASIC INFORMATION a) Input the SERIAL NUMBER for the asset b) Input the BARCODE NUMBER for the asset c) Select the PART NUMBER of the asset d) Select the CLIENT e) Select the LOCATION Fill out DOCUMENT REFERENCE a) Input any PO NUMBERS associated with this asset b) Input any CLIENT PO NUMBERS Fill out OTHER INFORMATION 2) When finished, click SAVE to save this asset information or click NEW to create another asset. 42
90 Web Interface Search Assets From the WAREHOUSE section, click the ASSETS button, then click SEARCH. From the Asset Search section: The client field is defaulted to *ALL clients. Optionally, select a specific CLIENT to search from the CLIENT drop down menu. The first 10 items are displayed. Optionally, select another number from the RESULTS drop down menu. Filter your search by selecting an option in the drop down menu. (SERIAL NUMBER) is the default selection. Other filters include: - BARCODE NUMBER - PART NAME - LOCATION NAME - CLIENT PO NUMBER - PO NUMBER - LEASE NAME - BIN From the Asset Search section: 43 Once you have located the asset, EDIT that asset by pressing the EDIT button next to the asset.
91 Web Interface Edit and Delete Items Edit the ASSET information: Basic Information - SERIAL NUMBER - BARCODE NUMBER - PART NUMBER - CLIENT - LOCATION Document Reference - PO NUMBER - CLIENT PO NUMBER Other Information - DESCRIPTION - COMMENTS - LEASE - CUSTOM FIELDS After finishing, press SAVE to save the details of this asset. You can also DELETE this asset from your inventory by pressing the DELETE button. When done, click CLOSE to close the screen. Option to add new assets by pressing the NEW button. Option to print a LOCATION HISTORY REPORT by pressing that button. 44
92 The ASSETS AND ITEMS sections (2i): Assets and items are the stocked inventory stored in your warehouse. Assets are parts with specific serial numbers and are tracked by their serial numbers. Parts without serial numbers are called items and are tracked by quantity Web Interface Creating a New Item From the topshelf2.0 main screen, select the WAREHOUSE section From the WAREHOUSE section, click the ITEMS button, then click NEW. 45
93 Web Interface Creating a New Item ) From the CREATE ITEMS section (see previous page): - Select the PART - Select the BIN location - Input the QUANTITY 2) Click SAVE when finished. To create more items, click the NEW button 46
94 Web Interface Search Items From the WAREHOUSE section, click the ITEMS button, then click SEARCH. From the Item Search section: The client field is defaulted to *ALL clients. Optionally, select a specific CLIENT to search from the CLIENT drop down menu. The first 10 items are displayed. Optionally, select another number from the RESULTS drop down menu. Filter your search by selecting an option in the drop down menu. (PARTNAME) is the default selection. Other filters include: - BIN - CLIENT NAME - LOCATION NAME - QUANTITY - PART DESCRIPTION - VENDOR NAME 47
95 Web Interface Edit and Delete Items From the Item Search section: Once you have located the item, EDIT that items by pressing the EDIT button next to the item. Edit the ITEM information: - PART - BIN LOCATION - QUANTITY After finishing, press SAVE to save the details of this items. You can also DELETE this item from your inventory by pressing the DELETE button. When done, click CLOSE to close the screen. Option to add new items by pressing the NEW button. 48
96 The CLIENTS sections (2j): The person(s) served by utilizing the company s services. This could be an external client, such as another company. It could also be an internal client, such as another division of the company utilizing a particular service. Web Interface Creating a Client From the topshelf2.0 main screen, select the WAREHOUSE section From the WAREHOUSE section, click the CLIENTS button, then click NEW. 49
97 Web Interface Creating a New Client (Information Hierachy) Example 1: Client Location 1 (address) Bin Location 1 (client 1) Bin Location 2 (client 1) Bin Location 3 (client 1) Location 2 (address) Bin Location 1 (client 2) Bin Location 2 (client 2) Bin Location 3 (client 2) Location 3 (address) Bin Location 1 (client 3) Bin Location 2 (client 3) Bin Location 3 (client 3) Example 2: Ford Motors St. Paul Detroit Bin 4232 Bin 4233 Bin 4234 Bin 6634 Bin 6635 Bin 6636 Los Angeles Bin 9552 Bin 9553 Bin
98 Web Interface Creating a New Client ) From the CREATE CLIENT section (see previous page): Fill out the BASIC INFORMATION - Input the CLIENT NAME - Input the ACCOUNT NUMBER - Input the client s address (used to deliver ASN - advanced shipping notice) Click SAVE when finished 2) Add client PARTS - can be used in custom integrations - Click the ADD button under Client Parts - An Add Client Part dialog box appears - Select a part from the drop down menu, then click ADD to add this part to the clients list. - To add additional parts, select another PART from the drop down list and press ADD. - When finished, close the dialog box, returning you to the Create Client 51
99 Web Interface Creating a New Client ) Add client LEASES - Click the LEASES button under Additional Screens - Click ADD - Enter LEASE NAME - Enter DESCRIPTION of lease - Enter Memo1 (optional) - Enter Memo2 (optional) - Click SAVE to save client lease information 4) Add client LOCATIONS - Click the LOCATIONS button under Additional Screens - Click ADD - Enter LOCATION NAME - Enter ADDRESS - Define ACTIVE (yes/no) - Define Is Depot (yes/no) - Define Is Repair (yes/no)\ - Click SAVE to save client location information - ACTIVE indicates it is an active location - IS DEPOT indicates it is located in a depot stock location - IS REPAIR indicates a repair location Once client data is complete, click SAVE on the create client screen to 52
100 Web Interface Search, Edit, Delete Clients From the WAREHOUSE section, click the CLIENTS button, then click SEARCH. From the Client Search section: The first field is defaulted to ClientName. Optionally, you can refine your search by: - Account Number The first 10 items are displayed. Optionally, select another number from the RESULTS drop down menu. Once you have found your desired client, click the EDIT button next to the client to edit: - Client Name - Account Number - , - Parts - Leases - Locations Option to delete or create new clients. 53
101 Web Interface Creating a New Location From the WAREHOUSE section, click the CLIENTS button, then click SEARCH. Find the client you wish to add a new location under. Once this client has been located, click the EDIT button next to the client profile. Once in the client edit section, click the LOCATIONS button under Additional Screens Click the ADD button 54
102 Web Interface Creating a New Location Input the necessary location information: - LOCATION NAME - ADDRESS INFO - ACTIVE (yes/no) - IS DEPOT (yes/no) - IS REPAIR (yes/no) Click SAVE when finished to add a new location to this client - ACTIVE indicates it is an active location - IS DEPOT indicates it is located in a depot stock location - IS REPAIR indicates a repair location 55
103 Web Interface Editing and Deleting a Location From the WAREHOUSE section, click the CLIENTS button, then click SEARCH. Find the client you wish to add a new location under. Once this client has been located, click the EDIT button next to the client profile. Once in the client edit section, click the LOCATIONS button under Additional Screens 56
104 Web Interface Editing and Deleting a Location A Locations List window will appear. Here you have the option to EDIT or DELETE these client location by pressing the appropriate button. DELETE - Dialog box appears. Click OK to delete Click CANCEL to cancel EDIT - Edit location screen appears. Make the necessary changes. Click SAVE to save these changes. 57
105 Web Interface Creating, editing, and deleting a Warehouse Bin From the WAREHOUSE section, click the CLIENTS button, then click SEARCH. 1) Search for the client you wish to add a new warehouse bin to. Search by: - Client Name - Account Number by clicking on the drop down menu to the left of the search field. Once this client has been located, click the EDIT button next to the client profile. 2) Once in the client edit section, click the LOCATIONS button under Additional Screens. This will be the location that the new warehouse bin is added to. 58
106 Web Interface Creating, editing, and deleting a Warehouse Bin ) Select the Location you wish to add the warehouse bin to, press the EDIT button next to this particular location. 4) In the EDIT LOCATION screen, click the BINS button at the bottom of the screen to add, edit, or delete warehouse bins. 5) In the BINS section, we can ADD, EDIT or DELETE warehouse bin locations. - To add a bin location, click ADD - To edit a bin location, click EDIT - To delete a bin location, click DELETE 59
107 Web Interface Creating, editing, and deleting a Warehouse Bin To add a bin location, click ADD - Enter the BIN NAME - Check box if the bin is a COMMON LOCATION - Click SAVE to save the bin location NOTE: COMMON LOCATION indicates a warehouse bin in which ANY part can be stored (ex. cross-docking or receiving location) - To edit a bin location, click EDIT - Change the necessary information - Click SAVE to save the bin location - To delete a bin location, click DELETE - Click OK to continue - Click CANCEL to cancel 60
108 Web Interface Creating a New Vendor The VENDORS section (2m): VENDORS refers to the entities from which the company makes purchases (ex. a manufacturer from which the company purchases parts). From the topshelf2.0 main screen, select the WAREHOUSE section From the WAREHOUSE section, click the VENDORS button, then click NEW. 61
109 Web Interface Creating a New Vendor In the create vendors section, fill out the following: Basic Information: - VENDOR NAME Address Information: - ADDRESS - CITY - STATE - POSTAL CODE - COUNTRY Contact Information: - FIRST NAME - LAST NAME - TITLE - PHONE NUMBER - FAX NUMBER Other Information: - NOTES. Click SAVE when finished to save the new vendor information. To create another vendor, click NEW. 62
110 Web Interface Searching, Editing, and Deleting a Vendor From the WAREHOUSE section, click the VENDORS button, then click SEARCH. To search, type in the name or partial name of the vendor you are seeking. Filter search results by: - Vendor Name - Notes Once the vendor is found, click the EDIT button next to the vendor in order to EDIT or DELETE this vendor. 63
111 Web Interface Searching, Editing, and Deleting a Vendor To edit a vendor, make the necessary changes to the vendor profile, then click SAVE. To delete this vendor, click the DELETE button. Option to create a new vendor by clicking NEW When finished, click CLOSE. 64
112 Web Interface Creating a New Part The PARTS section (2n): PART refers to any object to be tracked by topshelf including items or assets. From the topshelf2.0 main screen, select the WAREHOUSE section From the WAREHOUSE section, click the PARTS button, then click NEW. 65
113 Web Interface Creating a New Part In the create parts section, fill out the following: Basic Information: - PART NAME - Defining internal number of the part - BARCODE - Other defining number of the part - PART DESCRIPTION - A brief description of the part - VENDOR - Who the part came from Address Information: - REQUIRES SERIAL NUMBER - If the part is an asset, check this box. If the part is an item, leave unchecked - REQUIRES LOT Other Information: - CLIENT DESCRIPTION (optional) - SERIAL FORMAT (optional) - CUSTOM1(optional) - CUSTOM2(optional) - CUSTOM3(optional) - CUSTOM4(optional) Click SAVE when finished to save the new part information. To create another part, click NEW 66
114 Web Interface Searching, Editing, and Deleting Parts From the WAREHOUSE section, click the PARTS button, then click SEARCH 1) Type in the name or partial name of the part you are seeking. Filter search results by: - Part Name - Barcode - Part Description - Vendor Name - Client Description 2) Click the EDIT button next to the part in order to EDIT or DELETE this part 67
115 Web Interface Searching, Editing, and Deleting Parts ) Make the necessary changes to the part profile, then click SAVE 4) Set up a put away bin for this part, click the ADD button at the bottom of the screen (see next page) FIELDS: REQUIRES SERIAL NUMBER - Check this field if the part is an asset (contains multiple serial numbers) REQUIRES LOT - Check this field if the part is a lot managed part (multiple identical parts from the same manufacturer) CLIENT DESCRIPTION (optional) - A short description of the client associated with this part SERIAL FORMAT (optional) - Enter a regular expression in the serial format field. Examples are shown below: CUSTOM1,2,3,4 - These are custom fields defined by the customer according to their specific needs Regular Expression: Description: ^(.){12}$ This formula checks for serial numbers with 12 characters ^S(.){12}$ This formula checks for serial numbers starting with S followed by 12 characters ^[AS](.){12}$ This formula checks for serial numbers starting with A or S followed by 12 characters. (^(.){6}$) (^(.){12}$) This formula checks for serial numbers with 6 or 12 characters. For further information on Regular Expressions, see the following web sites: Microsoft s Regular Expression Info: A useful tool in testing: A tool that helps you build Regular Expressions: 68
116 Web Interface Adding a Bin Location for a Part ) Set up a put away bin for this part, click the ADD button at the bottom of the screen 5) Select the bin you wish to store this part in, then press ADD. - To add more bins, repeat step 5 Close this window when finished. 6) When finished editing parts, click CLOSE to exit. 69
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