International services

Transcription

1 International services More options around the world technology delivering Click to turn page

2 International services Contents Page DPD CLASSIC 4 DPD CLASSIC Europe and beyond by ground and air DPD EXPRESS 18 International Mail 22 DPD EXPRESS Our International Air Express service, covering 200 countries for business documents and dutiable items International Mail Bulk international mail collection and delivery service 2 Click to turn Click to turn 3

3 DPD CLASSIC One of the fastest, most reliable delivery services in Europe and beyond Below you will an easy-to-use guide to our European road service. Destination Zone Average transit time in days AUSTRIA 2 3 BELGIUM 1 2 Requires customer clearance BOSNIA-HERZEGOVINA BULGARIA CROATIA CZECH REPUBLIC DENMARK 2 3 ESTONIA FINLAND FRANCE 1 2 GERMANY 1 2 GREECE HUNGARY ICELAND ITALY LATVIA Destination Zone Average transit time in days Requires customer clearance LIECHTENSTEIN 2 3 LITHUANIA LUXEMBOURG 1 2 NETHERLANDS 1 2 NORWAY Z POLAND PORTUGAL REPUBLIC OF IRELAND 1 2 ROMANIA SERBIA SLOVAKIA SLOVENIA SPAIN depots across Europe and beyond Handles up to 2 million parcels per day SWEDEN SWITZERLAND 2 3 Maximum parcel weight 31.5kg. 4 Click to turn Click to turn 5

4 France Germany Depot Hub Depot Hub Market leader No.1 for B2B deliveries 200,000 documents shipped daily 40,000 businesses rely on and trust DPD Customer Service Centres in Paris, Poitiers and Angers 1.2 million parcels shipped daily 74 depots serve every corner of the country 70,000 customers 6 Click to turn Click to turn 7

5 Belgium Netherlands Depot Hub Depot Hub 10 years of experience No.1 value for money 3.8 million parcels handled per year 98.8% on time delivery 4,000 strong customer base 80,000 parcels processed every day 42% market share Hub based in Best Main gateway to Benelux countries has doubled in size in 12 months 8 Click to turn Click to turn 9

6 Republic of Ireland Denmark Depot Hub Depot Hub No.1 Premium domestic carrier No.2 carrier in the country A depot in every county 98.5% on time delivery 20 years of local knowledge Leaders in the B2C market 30 years of experience Over 90% customer satisfaction 99.7% on time delivery Over 50% growth in past three years 10 Click to turn Click to turn 11

7 Premier parcel company in Spain 480,000 parcels shipped daily 99.5% on time delivery Spain No.1 in Spain Click to turn 13 Depot Hub 29,000 customers 4,800 delivery vans Italy No.2 in the country No.1 in Spain Depot Hub 12 Click to turn

8 Sweden Heavyweight shipment by ground Depot Hub Largest operator in the Nordic region 98% on time delivery More than 30,000 employees 185,000 parcels shipped daily 2,120 collection sites for B2C customers A door-to-door delivery service for consignments over 31.5kg A service for items in excess of 31.5kg, up to a maximum of 300kg in weight and 175cm in length POD available on request BIFA regulated 14 Click to turn Click to turn 15

9 The DPD CLASSIC delivery process Collection Organising an international collection Direct linehaul to Superhub Quality check at Superhub Onwards to European consolidation centres couldn t be easier. Simply foll ow the collection instructions as detailed for the UK parcel delivery process Extended liability available for all countries for just 1% of theconsignment value (minimum 7.00) Delivery Safe delivery to your customer, Continuing to one of 500depots across Automated sort system at DPD hub Through the Channel Tunnel with a signature available to view Europe and beyond ensures secure onward passage at 16 Click to turn Click to turn 17

10 DPD EXPRESS International Air Express delivery service Full advice on paperwork and customs regulations available Express delivery throughout Europe Next day to major cities Fast, reliable parcel delivery Delivery to 220 countries worldwide Global leader and innovator in express shipping 5,000 staff worldwide 4,500 vehicles/aircraft 40,000 customers Ability to ship all over the world via web Customs paperwork Proforma 18 Click to turn Click to turn 19

11 The DPD EXPRESS delivery process The booking The collection Transit Delivery The process used for organising international deliveries is the same as for the UK. We keep it simple. ease Your driver collects Quality check at depot ensures Delivered to one of 200 countries international and domestic shipments at the same time. If you have any queries, our presales team is on hand to help we have all the correct paperwork Air Express network, including track and trace facility Proof of delivery available online For additional peace of mind, we have extended liability to all countries for just 1% of the consignment value The driver will even talk you through the invoice requirements using our template Call Click to turn Click to turn 21

12 International Mail International Mail transit times * priority economy E urope Zone days 6 10 days We take the hard work out of sending international mail Rest of Europe Zone days 6 10 days Rest of World Zone days 8 14 days *guideline transit times World divided into three simple zones Priority and economy service options Straightforward pricing charged by number of items and weight No hidden charges Simple costings with 3 zones, kilo rate and item rate Ideal service for: Invoices Christmas cards Direct mail campaigns Mass distribution Collection service for bulk international mail Directly fed into the extensive La Poste network Substantial savings over conventional international postage For more information on International Mail, call Click to turn Click to turn 23

13 For more information on DPD call For more information on DPD call visit our website at visit our website at or contact us via sales.enquiries@dpd.co.uk or contact us via sales.enquiries@dpd.co.uk DPD has achieved ISO9001:2008 DPD has achieved and ISO14001:2004 approval ISO9001:2000 approval