Supplier Requirements

Transcription

1 Page 1 of 19 Supplier Requirements Quality, Purchasing and Material Control Systems Contents Section 1.0 Section 2.0 Section 3.0 Section 4.0 Section 5.0 Section 6.0 Section 7.0 Communication and Expectations RFQ, Drawings and Documentation Sample Submission Requirements (PPAP) Forecasts, Ordering, Labels and Customs Supplier Management and Performance Nonconforming Product and Corrective Action Links to Required Documentation John Empson Ron Sim Purchasing Manager QA Manager (519) x227 (519) x302 jempson@vuteq.ca rsim@vuteq.ca

2 Page 2 of 19 VUTEQ Canada Inc. Quality Policy Vuteq s goal is to be an indispensable Partner to our Customers driven by our Team members and their Engagement to provide High Quality products and services to promote and enhance Customer Satisfaction. We continually improve our system and processes through ongoing evaluation of Company Objectives that support progress. Our commitment is to ensure that requirements and expectations for Quality and Safety are achieved while continuing to remain competitive.

3 Page 3 of 19 Section 1.0 Communication and Expectations VUTEQ has elected to utilize the requirements of the technical specification ISO 9001 / TS for automotive suppliers. We are committed to continually improve our systems during development, planning, product / process validation, production and delivery of quality products for our customers. This requires the commitment of both our suppliers and associates to ensure that both these requirements and those of our customers are properly implemented and maintained. By adhering to this internationally recognized system, we ensure both our Customers and Vuteq maintain a level of performance that is consistent with the quality requirements throughout the world. As a supplier to VUTEQ we require, as a minimum that you are third body registered to ISO 9001: 2015 and / or are designated by our customer(s) as an approved source. Further development of your system to meet the requirements of ISO/TS is also required and will be contingent on your company s performance and the importance of the product, material or service that you provide. Laboratory facilities used for inspection, testing or calibration services are required to be accredited to ISO / EC or national equivalent. Alternatively, our customers may approve these services. Laboratory facilities are also required to provide a defined scope detailing the qualified services including equipment and personnel. VUTEQ Canada will provide the necessary direction towards meeting these requirements and provide support for supplier s development. Suppliers are required to monitor the performance of your manufacturing processes and documentation verifying these activities may be requested through our Quality department. The Supplier Audit Form will be utilized as required to ensure new / potential suppliers meet the requirements of Vuteq Canada. Suppliers are encouraged to contact the Purchasing and Quality Coordinators with any questions regarding our requirements or other issues that may arise. The following Coordinators can be reached by phone at (519) and / or fax (519) Purchasing Dave Lumley x323 dlumley@vuteq.ca Kyle Wu x313 kwu@vuteq.ca Korey Halford x267 khalford@vuteq.ca Quality Loretta Williams x 483 lwilliams@vuteq.ca Darryl Barnes x 513 barnes@vuteq.ca Chananchita Chau x 524 cchau@vuteq.ca

4 Page 4 of 19 In order to maintain clear communications, a contact person for purchasing and quality must be designated who has the authority and ability to assist, make decisions and are able to respond in a timely and efficient fashion. An Emergency Contact Information sheet is required to be completed and returned to the Purchasing Department. 1.1 Environmental Expectations - IMDS and Conflict Minerals (3TG Annually) Vuteq Canada Inc. is required to comply with customer environmental material reporting directives and standards. In order to comply with these directives and standards, Vuteq requires our suppliers to report product structure, material and substance information for existing and new products. Our current listed substances of concern are; Lead, Mercury, Cadmium and Hex Chromium. This list is subject to change. Our expectation is that all suppliers that produce component parts that are being shipped to our Woodstock, Ontario facilities shall meet the following OEM customer requirements in order to comply with the current European Union s End of Life Vehicle (ELV) directive: If you are a General Motors supplier GMW3059 If you are a Honda supplier HES A3060 If you are a Toyota supplier TSZ0001G Please note that it is the responsibility of the supplier to ensure that they are following the most up to date revision of the above standards. Combined with the above requirements, the component parts must not contain the following Substance of Concern materials: 1. Hexavalent Chromium 2. Lead and Lead Compounds 3. Mercury and Mercury Compounds 4. Cadmium and Cadmium Compounds Conflict Minerals 3TG (Tantalum, Tin, Tungsten and Gold) To ensure compliance with reporting requirements, each supplier in the supply chain must request information from all their direct suppliers, who in turn, must solicit information from the next tier of suppliers.

5 Page 5 of 19 To educate both your company and suppliers regarding these requirements, please review below for further information: All Suppliers must submit IMDS prior to acceptance of PPAP submission. This would include: 1. The complete chemical breakdown of each material (100% disclosure) must be provided; detailing the CAS number and percentage of each chemical. 2. The composition of the material must represent the composition of the material after processing. 3. If a miscellaneous, unspecified, or confidential chemical ingredients are used, the total percentage of such chemicals in the material must not be greater than 10% of the homogeneous material. In addition, the following statement must be included: This material does not contain any GADSL substances, other than those specifically identified. Suppliers are required to ship product in returnable containers, where possible. If expendable packaging is required then the pack must be 100% recyclable including the interior dunnage. 1.2 Terms and Conditions Terms and conditions are provided on our web site as well an electronic copy will be issued to each production supplier who have been issued a blanket purchase order or tooling purchase order.

6 Page 6 of 19 Section 2.0 RFQ, Drawings and Documentation 2.1 RFQ (Request for Quote) A Request for Quote is initiated through the Purchasing Department at VUTEQ and is issued by the Purchasing Manager or one of the Purchasing Coordinators. When new items or materials are required for quotation a quotation package will be sent out via QStrat to the supplier. The RFQ form must be used for filling out the quotations. Submitting costs in any other format will invalidate the quote. Instructions for completing the form are included, however if you still require assistance, please contact the person who initiated the quote request. A list of assumptions will also be supplied with the quotation package describing VUTEQ s expectations unless otherwise negotiated. We also encourage the supplier to list your assumptions for each quotation package submitted to ensure that both of our needs are met. Drawings, standards, specifications, samples or supporting information supplied with the RFQ are the property of VUTEQ or our Customer. They shall not be disclosed, on whole or in part to any third party without prior permission. As directed by Vuteq, completion of the Capacity-Loading Worksheet or Capacity Confirmation Letter will be required to ensure that adequate capacity exists to support the production needs of Vuteq. The Capacity-Loading Worksheet must be updated and resubmitted if additional products are added to any manufacturing line that produces material/products supplied to Vuteq. 2.2 Drawings and Engineering Changes VUTEQ s Purchasing department ensures that each Supplier has been provided with the latest drawing and / or specifications to produce each product, material and service supplied. Drawings, standards, specifications and master samples are obtained from our customers by the Engineering Department. This information may also be provided to Suppliers directly from our customer(s). Engineering changes are similarly controlled by the Engineering Department who are responsible to communicate all required changes to stakeholder and establish the appropriate implementation timing. Costs for all tooling changes must be submitted and approved by VUTEQ. Proper identification of new / changed products must be strictly controlled. The Supplier is responsible to maintain records of all current tooling, drawings, specifications and engineering changes and ensure that all product, material and services supplied to VUTEQ meet the latest revision level.

7 Page 7 of Documentation The supplier is expected to establish and maintain procedures to control all documents that define the quality system, as well as process / product requirements and performance. These procedures must support: Identification and Revision Control Review and Approval prior to issue Prompt removal of Obsolete documents Master list or equivalent to identify the most recent Revision Levels Availability at all applicable locations Section 3.0 Sample Submission Requirements (PPAP) Section 3.1 General VUTEQ requires that all Suppliers providing materials or components used directly in finished product meet the requirements of the AIAG Production Part Approval Process (PPAP) manual (preferred) or suppliers will confirm that their parts meet the requirements set out in the Vuteq Supplier PPAP Checklist quality outlined in the SQAM. All PPAP packages will require an approved Supplier Inspection Standard to be included. VUTEQ requires PPAP submission and approval prior to the first production shipment (unless otherwise notified) for the following: All new parts or products Correction of discrepancies on previously submitted products Product modified by engineering change to design, specification or materials In addition VUTEQ requires notification of a potential PPAP submission and Supplier requires approval prior to the first production shipment for: Use of optional constructions or materials not used in previously approved PPAP s Production from new or modified tools (see PPAP manual for further clarification) Production following refurbishment or rearrangement of existing tooling or equipment Production following any change in process or method of manufacture Production from tooling and equipment after a plant transfer Change of source for subcontracted parts, materials or services Tooling has been inactive for twelve months or more Following a request to suspend shipment due to quality concerns

8 Page 8 of 19 Section 3.2 Additional PPAP Requirements All PPAP packages shall include a Supplier PPAP checklist to be completed and delivered with the PPAP package. The Level of PPAP submission will dictate which required documents are included. Failure to submit the checklist, or any required documentation can lead to the PPAP being formally rejected. Level 3 Submission is the default for all submissions to VUTEQ unless a written waver is granted by the Quality Department. Dimensional evaluations should be performed on a minimum of one piece unless requested otherwise. If multiple cavities are used a minimum of one piece must be provided from each cavity unless requested otherwise. Dimensional results, material certifications and performance testing requirements are to be provided from sources utilizing calibrated equipment traceable to National standards (NIST) Process / product capability studies are to be conducted on those characteristics specified by VUTEQ and our customers. In the event that proper documentation has not been received prior to the requested date, payment for parts will be withheld and any rework associated will be charged back to the supplier. Section 3.3 Pre-Launch Activity During the product development phases, the supplier will be required to maintain a Process Readiness Confirmation Check sheet (PRCC) and supporting documentation which will be submitted to the Vuteq new program team at each major event; onsite review and confirmation may be required or requested by the Vuteq team. For each trial build, the supplier will be required to complete the Trial Build Status Sheet to capture the process maturation. The Supplier will create an Inspection Standard (IS) for the products that they will be supplying to Vuteq. The IS will capture key/critical points of each product; including dimensional, material performance and visual requirements. Material performance testing shall be completed by the supplier on their product unless specified otherwise by Vuteq. The IS will be signed and approved prior to PPAP submission.

9 Page 9 of 19 All prelaunch / prototype materials will be identified with the Vuteq Pre-Production & Prototype Material tag printed on blue paper. A hard copy of the measurement data will be included with the product and an electronic copy will be provided to the appropriate parties at Vuteq. PPAP Rejection PPAP s will be rejected either formally or informally. Formal rejection will be given based on numerous or major AIAG PPAP non-conformances and will result in administration fines of $ per day until the issues are corrected and the PPAP is approved. IMDS submissions must be completed by the PPAP requested date. PPAP will not be approved until IMDS is submitted and approved. Failure to submit IMDS will result in administration fines of $ per day until completed submission. Section 3.4 CQI Requirements Suppliers supplying product to our GM business will be required to submit all relevant sections of CQI on an annual basis as a requirement from our Customer. The sections required will pertain to supplier processes. Suppliers are required to ensure their CQI requirements do not expire and be prepared to have their annual audit complete and ready to submit to Vuteq by the second week of the expiration month. Vuteq Supplier Quality representatives will contact Supplier and inform of the approaching requirement in the first week of the expiration month. Suppliers are to ensure only competent/qualified auditors are conducting the CQI audits. An administration fee of $200 a week will be debited from the account of any Supplier that has neglected to provide requested audit records by the expiration date. If you do not have a copy, or understand the requirements, a copy can be obtained via your Quality rep. After the yearly submission a visit on site may be required to confirm the audit and schedule further improvement activity. Section 3.5 Process Changes Request Requirements If at any point during a program a change point is required to a dimension, process, material, manufacturing location, packaging etc. the change will require supplier adherence to the Process Change Request (PCR) process. The PCR process applies to both Supplier and Vuteq initiated changes to ensure that proper documentation and project timing is maintained. All PCRs will require at least a project schedule to be attached with the PCR form. PCR material will be identified with the Vuteq Pre-Production & Prototype Material tag printed on blue paper. Where applicable, a hard copy of the measurement data will be included with the product and an electronic copy will be provided to the appropriate parties at Vuteq.

10 Page 10 of 19 Section 4.0 Forecasts, Ordering, Labels and Customs 4.1 Weekly Planning Forecasts The Material Coordinators will send, via or fax, a Planning Schedule for the parts purchased from the supplier. VUTEQ does not run an MRP system and the planning forecast is not a firm order the supplier ships against. The planning forecast is an estimate of our usage based on our customers requirements. Some weeks may have higher numbers than actual, some weeks may be lower than the actual numbers required. VUTEQ requires the supplier to manage their own inventory to ensure sufficient finished goods material is available at the supplier s location at all times, based on the planning forecast. Failure to have sufficient inventory on hand causing expedites or delays to VUTEQ production will result in charge backs to the supplier for those expenses incurred. Once a program is scheduled for build out, VUTEQ will issue a letter with the planning forecast showing the parts affected. The supplier must acknowledge receipt of the letter and understanding of the requirements for build out. The Material Planners will communicate to the supplier on a weekly basis of the updated quantities required to satisfy the customer s requirements.at the end of the program it is the supplier s responsibility to ensure they are carrying proper inventory levels to ensure ZERO obsolescence. VUTEQ may have service parts requirements for the materials or components from the supplier. These materials or components may be required for a period of 15 years after the end of the program. The Material Planners will work with the supplier to establish those requirements and determine how best to supply those parts for the required timeframe. 4.2 Blanket Purchase Orders Once quotations have been submitted to the purchasing group and are agreed upon, that information will be used to make the Blanket Purchase Order. The blanket order covers the items quoted and the agreed upon price for as long as VUTEQ has a requirement for the parts or materials from our customer s. VUTEQ may terminate a blanket order agreement with written notice. When blanket orders are changed with additional / deleted items, pricing changes etc. the same blanket order number will be used but the revision level will change. Pricing on blanket orders are to remain firm for the length of the program and cost downs are required on a yearly basis in order to support our Customers. If the supplier has any questions or concerns regarding the blanket order they should contact the Purchasing.

11 Page 11 of Order Release Releases are generated from our Kanban demand and are transmitted by fax/ or Ultriva to the supplier based on the agreed upon lead times and order schedule. The Release is a firm order to the supplier with the quantity, part numbers and expected delivery date. It is the supplier s responsibility to acknowledge the order by signing the release and fax/ return or thru the Ultriva portal. This confirms that the order has been received and that the delivery date is acceptable. If you are unable to meet the delivery date or the quantity you must contact the Material Planner and advise them of the situation. 4.4 Backorder Materials If a shipment will be backordered, it is up to the supplier to contact VUTEQ prior to the shipment. If the contact has not been made after the receipt of the goods, a copy of the release will be faxed over showing the backordered items. It is the supplier s responsibility to update VUTEQ on the expected delivery date. If there is a potential impact on our production line or our customer s production line, expedites may be necessary. VUTEQ will work with the supplier to minimize the expedite costs but the supplier is ultimately responsible. 4.5 Customs Requirements All suppliers shipping parts to VUTEQ Canada must submit a NAFTA Certificate showing the country of origin for the parts supplied on a yearly basis. Any charges incurred by VUTEQ because of insufficient paperwork will be charged back to the supplier. We encourage all suppliers to be familiar with the changing regulations for Customs Clearance, participation in programs such as FAST, CTPAT is highly recommended. 4.6 US Suppliers To ensure supply of goods across the border in a timely fashion and to ensure that goods are qualified for NAFTA properly, it is important that suppliers understand their requirements. On a yearly basis, a competent person who understands NAFTA and customs regulations must complete a NAFTA Certificate. The Supplier or an outside source such as Willson s International may be solicited by VUTEQ on our behalf to provide this information. Each shipment leaving your facility must have a Commercial Invoice, NAFTA Certificate, Bill of Lading and Packing slip. If you are unsure of what paperwork is required before shipping, please contact VUTEQ for direction and we will be able to assist you.

12 Page 12 of 19 With the ever-changing directives of border security initiatives on the US and Canada border crossings, additional requirements for shipping, tracking, verification, identification, etc. may be requested of the Supplier. Section 5.0 Supplier Management and Performance 5.1 Supplier Selection One or more of the following criteria approves new Suppliers placement on the ASL: (RA) Proof of current ISO based registration (CA) Customer approval, following product testing (CS) Supplier specified by the Customer 5.2 Supplier Performance Overall Supplier performance is measured based on Quality and Delivery equally weighted. PPM levels should not exceed 15 and On-time delivery is to be 100%. Suppliers monthly performance is rated by the Purchasing and Quality departments utilizing the following criteria: Rating Description A Excellent B C D F Satisfactory Minimal Pass Improvement Required Fail - Immediate improvement action required Suppliers are issued, on a monthly basis, a Supplier Evaluation Report detailing their performance for the previous month.

13 Page 13 of 19 Actions items resulting are based on the score achieved and by following the chart below. If improvements are not made, further corrective action is required or re-sourcing of their materials may occur. Score Quality Actions Required A 1) No Corrective Action Needed 2) Continue with Standard Process B C 1) Improvement Plan to be Submitted 2) Plan must be submitted by end of calendar month 1) Improvement Plan to be Submitted by end of current week 2) Initial conference call to discuss Improvement Plan. 3) Monthly conference calls to review progress until items closed Delivery Actions Required 1) No Corrective Action Needed 1) Improvement Plan to be submitted 2) Plan must be submitted by end of calendar month 1) Improvement Plan to be submitted by end of current week 2) Initial conference call to discuss Improvement Plan 3) Monthly conference calls to review progress until items closed D 1) Improvement Plan to be Submitted by end of current week 2) Initial conference call to discuss Improvement Plan. 3) Weekly conference calls to review progress until items closed. 4) On site visit may be required to confirm activities 1) Improvement Plan to be submitted by end of current week 2) Initial conference call to discuss Improvement Plan 3) Monthly conference calls to review progress until items closed F 1) Improvement Plan to be Submitted by end of current week 2) Initial conference call to discuss Improvement Plan. 3) On Site visit to review issues and discuss Improvement Plan 4) Weekly Conference calls to monitor Progress of Improvement Plan 5) On site visit required to confirm closure of Improvement Plan action items 1) Improvement Plan to be submitted by end of current week 2) Initial conference call to discuss Improvement Plan 3) Monthly conference calls to review progress until items closed Section 6.0 Nonconforming Product and Corrective Action 6.1 Nonconforming Product The Supplier is expected to establish and maintain procedures to control all Nonconforming product. These procedures must provide the following: Proper Identification of all Nonconforming product Immediate Containment of all suspect product Prevention of further inadvertent processing Disposition authority and timely response Re-inspection of repaired or rework product Disclosure of potential outflow with issuance of NONC.

14 Page 14 of 19 If Nonconforming product is discovered at VUTEQ the supplier will be contacted by our Quality or Purchasing Department. Depending on the impact of the problem, VUTEQ will direct appropriate containment activities, provisions for replacement stock and an investigation is to be initiated immediately. These initial actions must be completed within 24 hours of the problem notification. However, at times immediate support may be required if failure mode has immediate risk to Vuteq production capabilities. Nonconforming product is the supplier s responsibility to correct in a timely manner so VUTEQ s production is not adversely affected and we do not impact our Customer. Vuteq Supplier Quality representatives will determine whether sorting activities are required. This sorting requirement could be required at the supplier location, within Vuteq, at Vuteq customer locations, or in some cases all three. Determination for sorting requirements will be based on the following occurrence criteria: Compromise to Fit / Form / Function n = 1 part Compromise to Visual Appearance only n = 5 parts The expectation is Vuteq will receive three (3) clean certified shipments at Vuteq before the sort/certification is considered complete. The supplier has the following options to utilize during their containment activities: The Supplier can deploy its own trained team members to Vuteq to support sort/certify activities. The Supplier can deploy their DRE, or localized Resident Quality Engineer. The Supplier has the option of utilizing a Third Party Sorting agency to perform the work on their behalf. Below is a provided list of Vuteq approved sorting agencies. It is the Suppliers duty to ensure one of the three provided agencies are on their internal approved agency list. The approved sorting agencies for use at Vuteq Canada facilities are: a. Q2 Management - Website b. Escape Proof - Website or c. The PIC Group - Website Regardless of which sorting option is selected, Vuteq also requires the completion of an internal Support Staff Sorting Log. This is to be completed on a shift to shift basis and provided to a Vuteq representative at the end of each shift. These representatives are also detailed on the Sort Log.

15 Page 15 of 19 The supplier is responsible for the costs associated and making the sorting arrangements with the outside sorting company. When additional workload is absorbed by Vuteq team as a result of the containment efforts, Vuteq supplier quality representative will issue a Cost of Poor Quality (CPQ) form which will include details for sorting, rework, shipping, product certification and administration costing for those situations that impact or potentially impact Vuteq or our customers. In the event Vuteq staff must support sorting efforts; whether internal at Vuteq or external at Customer facilities, the hourly charge is $40.00 per hour. The overhead costs; administration, handling and other are $ per day. The supplier is required to provide an RMA # within 48 hours of notification acknowledging product costs and rejection. Payment is expected within 30 days from receipt of RMA. Due to space restraints within the facility, a quick turnaround of nonconforming product is essential. For this reason. If an RMA is not received within 48 hours parts will be scrapped and the supplier charged. Corrective Actions, as described below, are required for all issues having major impact on Vuteq s production and / or ability to provide quality products to our customers. On a regular basis, either weekly or at least monthly, Vuteq s Supplier Quality representative will also request an RMA# for the disposition of supplier s nonconforming product accumulated from our production areas that does not immediately impact our ability to provide quality products. Again, the supplier is required to provide an RMA # within 48 hours to authorize disposition. Vuteq s Supplier Quality representative may also initiate corrective Actions for these Supplier accumulated nonconforming products especially to address repeat problems or worsening defect trends. The supplier is expected to address all defect conditions and implement continual improvement initiatives for all supplied materials, product and services. 6.2 Corrective Actions The Supplier is expected to establish and maintain procedures for dealing with corrective actions. These procedures must provide the following: Investigation of the Root Cause of nonconforming product Implementation of Corrective Actions to prevent reoccurrence of problems Analysis of processes, concessions, quality records, service reports and customer complaints to identify & eliminate potential causes of problems Application of controls to ensure corrective actions are effective

16 Page 16 of 19 VUTEQ s Supplier Quality representative will issue a Supplier Problem Report (SPR) to communicate and initiate corrective action requirements to the Supplier. The report formats correspond to our end customers requirements and follow their expectations for thorough investigation, root cause analysis, countermeasure implementation and verification. For suppliers providing products used by more than one of our customers, there may be different formats of the Supplier Problem Report issued depending on the end customer program. The Supplier is responsible to provide their initial response for containment and temporary countermeasures within 24 hours of the issuance date for all Quality and Delivery problems. The next three (3) shipments of product will be certified free from the concern identified in the SPR. These three (3) shipments may need to be inspected at Vuteq as detailed in Section 6.1. If inspection is required at Vuteq facilities, the sort will not be considered complete until all three (3) certified shipments are found to be clean and free of defects. This sorting activity would include either 100% inspection, or adequate sampling of the certified stock. If any defective parts are found within the certified material, the containment, certification and sorting will be re-initiated. This would include altering the previously used inspection method. Please note, during inspection of product during sorting activities, it is the expectation of Vuteq that the entire part is reviewed for conformance. Not only the highlighted area of concern that resulted in the sorting requirement. Certified material shall be identified with the Vuteq Supplier Certification Tag printed on yellow paper. This tag shall be applied to each individual product label (left corner of shipping label) but must not cover any detail on the shipping label to ensure clear identification of all certified product. The supplier must submit their permanent corrective actions within 14 working days of the original issuance date. The proposed / implemented C/M s and targeted completion date(s) are returned to the originator at Vuteq along with any supporting documentation for approval. A follow-up investigation is conducted by Vuteq to ensure that the corrective actions are in place and effective prior to closing out the Supplier Problem Report. The Supplier Problem Reports are communication tools that allow Vuteq and the supplier to document and correct issues that may arise during the relationship. Failure to properly respond in accordance with the timing requirements and ensure corrective actions are effectively implemented to meet Vuteq s criteria, will result in an audit from the Purchasing and Quality groups and may damage that relationship for further and / or future business. Suppliers having difficulty understanding Vuteq s requirements, or need assistance in completing any documentation, are encouraged to contact either a Supplier Quality representative or a Purchasing Coordinator for their support and clarification.

17 Page 17 of 19 VUTEQ strongly believes that solid relationships with our suppliers is essential for our success. In addition, this solid relationship will support our customers success and help to continually develop all partnerships through effective communication. Section 7.0 Link to Referenced Documents 7.1 Documents Vuteq Certification Tag for use on YELLOW paper only Supplier Certified Instruction.xlsx Vuteq Pre-Production and Prototype Material Tag- for use on BLUE paper only Support Staff Sorting Log Process Change Request Form (PCR) PCR-FORM.xls Supplier PPAP Checklist FRM02-06B Supplier PPAP Check Contact Information List PRCC- Process Readiness Confirmation Checklist Trial Build Status Sheet Vuteq Notice of Non Conformance(NONC) PPM Reduction Request PPM Reduction Form.xlsx

18 Page 18 of 19 AMENDMENT RECORD

19 Page 19 of 19 01/07/10 Updated manual, contacts, sections 4.1, 6.2 L 01/17/11 Updated manual, contacts, added 1.2 Terms and Conditions M 02/07/12 Updated manual, 1.1 Environmental Section, Contact Names N 02/19/13 01/01/14 02/14/15 11/19/15 01/20/17 03/13/17 04/04/17 14/17/17 Updated manual, contacts, changed rating system for suppliers Updated manual, IMDS, Supplier Ordering Updated manual, contacts Updated manual, contacts, added CQI requirements, QStrat quoting requirements Updated manual, contacts, CQI, PPAP, sorting, added section 7.0 for forms, Updated manual, Vuteq Certified Tag requirement Updated manual section 6.1) Non-conforming product Sorting requirement. Page 14/16 Updated manual; Section 6.1 reinstated hourly Vuteq charges removed on Rev T. Formatting updates. O P Q R S T U V