Towing & Recovery. Incentive Program (T.R.I.P.) Pre-KICKOFF MEETING April 4, 2017

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1 Towing & Recovery Incentive Program (T.R.I.P.) Pre-KICKOFF MEETING April 4, 2017

2 Goals of This Meeting Define TRIP Identify stakeholders Establish/ discuss response areas Metro Richmond Establish timeline of deliverables Engage Richmond TIM Committee Schedule formal kickoff meeting Discuss training and outreach Next steps/ schedule next meeting

3 Program Objectives TRIP s key objective is the facilitation of quick and safe clearance of commercial vehicle crashes through the improvement of towing standards, procedures and training. TRIP is designed to reduce the impact of major traffic incidents by establishing lane clearance goals of 90 minutes or less. This Program will improve traffic incident management while building a mutually beneficial relationship between the towing community and T.I.M. stakeholders by making it more profitable for them to meet quick clearance goals.

4 Program Benefits TRIP will benefit emergency responders, traveling motorists, and anyone concerned about traffic incidents in the region by facilitating the safe, quick clearance of large commercial vehicle incidents, resulting in a reduction of congestion and secondary incidents. Responders will benefit from increased safety with decreased time spent on the interstate during incident clearance. The benefits for the traveling motorists will be interstate reliability, increased safety, saved time, saved costs from reduced congestion and most notably, a reduction in secondary incidents. Towing and recovery companies will benefit on two fronts: Increased safety resulting from TRIP specific training and partnering monetary incentives given for overall performance, proper equipment and quick clearance.

5 Safe, Quick Clearance Safety of responders is #1 priority Reduce the amount of time on major crash scenes Move it? Or work it? Drag to a safer area if practical Think outside of the box Will require specialized training and/or discussion to increase awareness Will require partnering with all responders to facilitate Safety of the motoring public Restore traffic flow and physically open the travel portion of the roady Facilitate traffic flow and minimize queue Reduce likelihood of secondary crashes

6 Traffic Incident Management Timeline

7 Responder Deaths & Secondary Crashes Each year 69 Law Enforcement 12 Fire & Rescue 64 Highway & maintenance 100 Towing & recovery Secondary Crashes the likelihood of a secondary crash increases by 2.8% for each minute the primary incident continues to be a hazard.

8 Performance Measures Performance measures are the key to validating the improvements and benefits of TRIP to the region, traveling motorists and transportation agencies. The following measures will be calculated to show long-term benefits in the Program: Reduction in Response Times Improvement in Roadway Clearance Times Reduction in Travel-Lane Blockage Reduction in Incident Clearance Times Dollar Saving from Reduced Congestion

9 Who are our Stakeholders? Towing Community Law Enforcement/ VSP VDOT/ Safety Service Patrol Richmond T.O.C./ Dispatchers Fire/ EMS Public Media Others Medical Examiners EPA Haz-mat contractors Elected Officials

10 Recovery Zones Identify roadways/ regions covered in the program Mile marker limits and access points Review crash data Review recurring congestion areas Identify specific recurring crash locations Consider impacts Consider Region-wide coverages Determine/ identify potential TRIP participation and limits of responsibility based on proximity to the interstate system and ability to respond

11 Program Development What constitutes a TRIP? Establish timeline for deliverables Identify participants Who is authorized to start a TRIP event? Law Enforcement VDOT/ SSP Supervision Develop Equipment requirements and specifications Set and develop response criteria and evaluation process Coordinate with stakeholders Education/ outreach All stakeholders Public Media

12 Rollover commercial vehicle

13 fire

14 Upright with heavy damage

15 Special circumstances versus infrastructure

16 Multiple Injury/ Possible fatality

17 Lost or shifted load with lane blockage

18 In the ditch/ in R.O.W. no initial lane blockage judgement call

19 Non-Typical TRIP crashes judgement call

20 Training TRIP specific program training Towing participants TRIP Specific training level1 & 2 Law Enforcement VDOT IMC/ SSP Awareness training for stakeholders and Fire/EMS SHRP2 required for all responders

21 Outreach & Education Critical to success Should include all internal and external stakeholders Will foster buy in for the program

22 Strong Relationships The core basis of every incident Formed during training Fostered on scene Reinforced by supervisory and command personnel Sets the stage for mutual respect and understanding of roles Streamlined handoff of command as incident evolves Will either ensure safety and success OR, potentially set up responders for failure Requires ongoing effort and engagement

23 Mindset & attitudes Proactive approach to responding to and clearing of crash scenes Begins before a responder arrives Has both an entrance and exit strategy Proactive scene set up/ management Anticipate other responders needs Adjust on the fly Leave ample room for work Stage non essential vehicles in non impact areas Overlap duties whenever possible

24 Mindset & attitudes Must keep our eyes on the goal Safety of responders is priority #1 Everybody Goes home Reduce secondary crashes Motorist is our customer Everyone tries to complete their task one minute quicker Shaves minutes off of every crash scene Will serve to decrease responder exposure Increases crash scene efficiencies

25 Scott Kapton Senior Field Project Manager Parsons Questions? Tom Martin Senior Project Manager Parsons Ted Smith T.I.M. Specialist Parsons

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