SPECIALIZING IN: Validation Calibration Preventive Maintenance Installation EQUIPMENT AND INSTRUMENT SERVICES

Transcription

1 SPECIALIZING IN: Validation Calibration Preventive Maintenance Installation EQUIPMENT AND INSTRUMENT SERVICES

2 VWRCATALYST helps you simplify equipment and instrument services, in and around the laboratory. We offer both on-site and mail-in solutions to meet your needs. These solutions enable you to: Improve efficiency by keeping your equipment in compliance Optimize your budget and maximize your equipment investment With our network of ISO 9001 / IEC17025 accredited service providers, VWRCATALYST can be your single point of contact for all of your equipment and instrument service needs. Please contact us at or vwrcatalyst@vwr.com, or visit vwr.com/equip_services to request a quote today. 2 VWRCATALYST Equipment and Instrument Services

3 Constant Temperature Unit Validation, Calibration, and Installation VWRCATALYST offers validation (IQ/OQ/PQ), calibration, and installation services for all makes, models, and configurations of constant temperature units, including (but not limited to) the following: Ovens Incubators CO 2 Incubators Environmental Chambers Water Baths Circulators Chillers What is Equipment Validation? Validation is often referred to as IQ, OQ, or PQ. Each type of qualification is defined below. Our validation services can help you stay in compliance with FDA, GMP/GLP, and other regulation requirements. INSTALLATION QUALIFICATION (IQ): This procedure verifies specifications and system SOPs. IQ also verifies and documents environmental conditions, adequate space requirements, unit configuration, proper installation, spare parts lists/manuals, as well as standard operating procedures (SOP) provided by the customer. Cold Storage Validation, Calibration, and Installation Validation (IQ/OQ/PQ), calibration, and installation services are available for all makes, models, and configurations of cold storage units, including (but not limited to) the following: Refrigerators Freezers ULT Freezers LN 2 Freezers OPERATION QUALIFICATION (OQ): The next step will test user interface controls and functions, control panel, and other applicable monitors. We will then perform an empty unit temperature mapping for multiple hours. Upon completion of temperature mapping, an open door and power loss temperature profile test will take place. PERFORMANCE QUALIFICATION (PQ): We re-perform temperature mapping at various points over multiple cycles with a loaded unit. VWRCATALYST Equipment and Instrument Services 3

4 Pipette Calibration VWRCATALYST offers ISO 17025, NIST-traceable calibration and repair services for most makes, models, and configurations of pipettes, bottletop dispensers, pipet aids, repeating pipettes, diluters, and syringes. We provide onsite and mail-in pipette calibration services. Visit vwr.com/pipette_calibration to request a quote for onsite services (performed at your location) or mail-in services. VWRCATALYST Pipette Calibration Options ONSITE CALIBRATION SERVICES VWRCATALYST offers different calibration service levels, from basic calibration to comprehensive premium calibration, at competitive prices. Our technical service specialists will work closely with you to schedule your service and ensure satisfaction. All pipette calibration services are performed by ISO accredited laboratories providing NIST traceable documentation. MAIL-IN CALIBRATION SERVICES Option 1: After ordering the pipette service (see series on vwr.com), you will receive a specially designed protective box to ship your pipette to the calibration lab along with a work order form and pre-paid return shipping label. Upon completion of the service, the calibration report and instrument will be carefully repacked and returned using standard ground shipping. Three different levels of ISO calibration are available. Option 2: This option allows you to mail pipettes in your own packaging to the calibration lab. Upon completion of the service, the calibration report and instrument will be carefully repacked and returned to you using standard ground shipping or your preferred shipping method. Three different levels of ISO calibration are available. For pricing, please contact VWRCATALYST or complete the Request a Quote form at vwr.com/pipette_calibration. 4 VWRCATALYST Equipment and Instrument Services

5 Instrument Calibration, Installation, and Preventive Maintenance Services are available to help you maintain the required accuracy of many types of small equipment and instruments. Through a network of highly qualified service providers, we are able to customize a calibration solution to fit your needs. The accreditations of our service providers include: ISO/IEC Accredited NVLAP Accredited ISO 9001:2008 Registered ANSI/NCSL Z Compliant TEMPERATURE MEASUREMENT Thermometers Hydrometers and Hygrometers Data Loggers Thermocouples WEIGHT MEASUREMENT Calibration Weights Balances (Scales) ELECTRICAL/ELECTROCHEMICAL METERS ph Meters Conductivity Meters Digital Multimeters Voltmeters BENCHTOP EQUIPMENT AND INSTRUMENTS Centrifuges and Microcentrifuges Shakers Block Heaters Timers DIMENSIONAL MEASUREMENT Calipers Micrometers Rulers VWRCATALYST Equipment and Instrument Services 5

6 Fume Hood and Safety Cabinet Certification and Validation VWRCATALYST offers certification and validation services for chemical fume hoods and biosafety cabinets through our network of highly qualified service providers. ASHRAE including face velocity profile testing, smoke generation testing, and tracer gas testing NSF standard 49 IQ/OQ/PQ What is ASHRAE ? ASHRAE is a three part test: face velocity profile test, smoke generation test, and tracer gas test. FACE VELOCITY PROFILE TEST: Measures the speed of the air movement within a fume hood. An average reading is calculated from measurements taken from multiple points within the fume hood. SMOKE GENERATION TEST: Visual test that uses various smokegenerating substances to verify the fume hood s containment properties. TRACER GAS TEST: Tracer gas (usually sulfur hexafluoride) is injected into the fume hood while a mannequin is placed outside the fume hood to simulate an operator. The face of the mannequin is fitted with a tracer gas detector that will take readings for a duration of five minutes. Final readings are compared to specified acceptance criteria. 6 VWRCATALYST Equipment and Instrument Services

7 Chromatography and Mass Spectroscopy Installation, Qualification, Repair, PM and Service Contracts HPLC UPLC GC Mass Spectrometer VWRCATALYST helps you maintain the functionality and maximize the uptime of your chromatography and spectroscopy instruments. We deliver solutions that fit your needs for these valuable laboratory assets. Our services are customized for a variety of equipment brands to support all manufacturers. Installation Chromatography and spectroscopy equipment and instrumentation engineers ensure your new or existing equipment is installed and operating according to manufacturer specifications. Qualification Utilizing GMP level protocols, your new or existing chromatography and spectroscopy instrumentation and equipment can be qualified in accordance with your organization s quality management system. Conducting an IQ/OQ/PQ on your asset ensures it complies with your needs and ensures the unit s performance will meet expectations. Repair, Preventive Maintenance, and Full Service Contracts Our service providers are experts on various brands of chromatography and mass spectroscopy equipment. Utilizing OEM parts, we are able to offer full service contracts, OEM mandated preventive maintenance service, and emergency repair and diagnosis. VWRCATALYST Equipment and Instrument Services 7

8 Removing the Burden of Equipment Management, Enterprise-Wide Convenience, Visibility, Inventory & Service Asset Management Equipment Management Systems are crucial to satisfying compliance requirements. VWR has developed the new VWR Equipment Management (VEM) technology platform to help you manage calibrations, repairs, equipment inventory, and more with multiple service providers, so you can devote more time to science. Customizable to Your Needs An extensive set of customizable features combined with numerous user-privileges will give you the right tools to address your needs. You will benefit from a single cost-effective solution to support your daily requirements, minimizing training needs. The VWR MyEquipment Management mobile app is now available on the App Store and Google Play. The VWR MyEquipment Management app is integrated into the VWR Equipment Management solution and helps keep the staff and service providers connected with equipment while on-the-go. Benefits of the VWR MyEquipment Management App: Watch a video at vwr.com/vem. Register new equipment including taking photos Identify equipment using QR codes or barcodes Verify the location of a piece of equipment Check status of equipment repair schedules Track and manage your service requests and work orders Create new service requests in the laboratory Check-in and check-out equipment 10/2016-IJ-KK 1016 Lit. No. POD 93662