Vendor Compliance Manual Finish Line

Transcription

1 Vendor Compliance Manual Finish Line

2 This page intentionally left blank Finish Line Vendor Compliance Manual Revised 09/01/2016

3 Table of Contents INTRODUCTION...3 ELECTRONIC DATA INTERCHANGE EDI...5 SET UP AND TESTING EDI... 5 TRANSACTION TYPES... 5 MATCHING EDI DOCUMENTS TO CREATE TICKETS...8 MATCHING EDI DOCUMENTS TO CREATE GS1-128 LABELS...9 MATCHING EDI DOCUMENTS TO CREATE SOLID ORDER LABELS MATCHING EDI DOCUMENTS TO CREATE INNER PACK LABEL MATCHING EDI DOCUMENTS TO CREATE PRE-PACK FOOTWEAR LABEL MATCHING EDI DOCUMENTS TO CREATE PRE-PACK APPAREL LABEL TICKETING AND LABELING TICKET TYPES TICKET LAYOUTS STANDARD LABEL BAR CODE LABEL PRICE TAG MASTER UPC LABEL SMALL ACCESSORY LABEL BAR CODE REQUIREMENTS TICKET PLACEMENT - SHOE BOXES TICKET PLACEMENT APPAREL TICKET PLACEMENT ACCESSORIES ROUTING F.O.B. DESTINATION, FREIGHT PREPAID CARTON PACKING INSTRUCTIONS SOFT GOODS PACKING INSTRUCTIONS ORDER TYPES PACKING SLIP INSTRUCTIONS LABEL PLACEMENT SHIPPING CARTONS SHIPPING LABEL EXAMPLES SHIPPING LABEL EXAMPLES INNER PACK AND PRE-PACK SHIPPING LABEL EXAMPLES APPAREL PRE-PACK PACKING FOOTWEAR - SOLID ORDERS PACKING FOOTWEAR PRE-PACK ORDERS PACKING APPAREL SOLID ORDERS PACKING APPAREL INNERPACK ORDERS PACKING APPAREL PRE-PACK ORDERS PACKING ACCESSORIES INNER PACK ORDERS PACKING ACCESSORIES - PRE-PACK ORDERS Finish Line Page 1

4 PACKING ACCESSORIES - SOLID AND/OR SMALL ORDERS INVOICING INSTRUCTIONS REASONS AND FEE SCHEDULE REASONS AND FEE SCHEDULE CONTINUED GLOSSARY GLOSSARY - CONTINUED GLOSSARY - CONTINUED PURCHASE ORDER TERMS AND CONDITIONS PURCHASE ORDER TERMS AND CONDITIONS CONTINUED Finish Line Page 2

5 Introduction This documentation and all information contained herein are presented to clearly define our communications and logistic requirements and procedures to our vendors. The Finish Line Vendor Compliance Manual is a resource developed to provide comprehensive information regarding the policies, instructions and requirements for Finish Line and its subsidiaries. By referencing the requirements detailed in the Vendor Compliance Manual each vendor must deliver all product and goods in Ready To Sell condition. Full compliance is expected with our valued vendors to ensure efficient supply chain management. As part of our agreement to conduct business with your company, it is your responsibility to implement the standards contained within this manual and any subsequent updates to this manual. Information on how to access our website information and/or copies of this manual should be shared with all necessary departments for compliance. If you have not completed and submitted a new vendor request form, please do so immediately. Your acceptance of each purchase order from Finish Line shall constitute acknowledgement and acceptance of our purchase order terms and conditions, all instructions found therein, and on our vendor compliance website. Finish Line purchase orders are subject to change. All vendor inquiries may be sent via to vendor@finishline.com. We encourage you to bookmark our website and recommend checking regularly for updates. You will be notified of major changes via . If you have any changes or updates within your company, please complete a revised vendor information form and submit it to vendor@finishline.com. If you have any questions regarding the policies in this manual, refer to our contacts page, or you may us at vendor@finishline.com. Thank you in advance for your cooperation and compliance. We look forward to working together as we grow our business. This documentation and our web site are the property of Finish Line and its subsidiaries. Its purpose is to provide up-to-date communications to our vendors. Finish Line Page 3

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7 Electronic Data Interchange EDI We require vendors to trade documents electronically. All documents used by us will be according to VICS standards. We do not support any documents lower than VICS. Finish Line uses a 3 rd Party provider, OpenText/GXS, for our EDI: mssupport@gsx.com Phone: (800) , Option #2 Address: 9711 Washingtonian Boulevard, Gaithersburg, MD Set up and testing EDI In order to be set up on EDI with The Finish Line, you must first have a valid vendor ID number provided by a Finish Line Buyer. Use the vendor number to complete the New EDI Setup Request form. The vendor must completely fill out the set up form and select: TRADITIONAL EDI or WEB SERVICES Test and production qualifiers and ID s Your van or service provider Your contact information If you use a 3 rd party provider of EDI include their contact information as well Upon completion of the setup request form, we will forward your information to GXS. GXS will contact the person listed on the form and let them know how to obtain mapping documents and how testing will proceed. Vendors are responsible for any EDI fees charged by GXS. When testing is completed, GXS will send an to both the vendor partner and Finish Line. Finish Line will contact the vendor s contact to coordinate a Go Live date. Transaction Types We exchange the following EDI Documents 850 PO Add 856 Advance Ship Notification (ASN) 810 Invoice Other Information VENDOR NUMBER The vendor number, assigned by Finish Line will be sent to you in the REF02 segment with an IA qualifier. This vendor number must be included on all EDI documents you send to us. DEPARTMENT NUMBER Department number on the EDI 850 document is sent in the N9 segment in the Detail section. Department number is only required on tickets. (Merchandise) Finish Line Page 5

8 EDI856 Advanced Ship Notice Finish Line requires a consolidated EDI856 with carton and UPC/GTIN/EAN level information for every shipment sent to a distribution center or directly to a store. An EDI856 must be transmitted and successfully accepted within 24 hours of the purchase order leaving the vendor shipping dock or before the purchase order arrives at the delivery location, whichever is sooner. Finish Line retrieves inbound EDI data frequently. However, vendors are instructed to allow three (3) hours of data processing time. It is recommended that EDI856 transmissions be sent immediately after the truck door has closed. EDI856 transmissions for merchandise shipped by any mode other than small package must be consolidated by BOL. A separate EDI856 must be provided for each BOL. For multiple truckloads, a unique BOL must be assigned to each trailer and therefore separate EDI856 documents transmitted. EDI856 transmissions for merchandise shipped via truckload carriers must have only one EDI856 per BOL with the BOL number transmitted in REF 02 using both the BM and CN qualifiers. If one trailer has multiple ship to locations, one EDI856 transmission per location per trailer is acceptable. EDI856 transmissions for merchandise shipped via less-than-truckload carriers must have only one EDI856 per BOL with the BOL number transmitted in REF 02 using the BM qualifier and the LTL pro number transmitted in REF 02 using the CN qualifier. If one trailer has multiple ship to locations, one EDI856 transmission per location per trailer is acceptable. EDI856 transmissions for merchandise shipped via small package carrier must have one EDI856 per each carton with the tracking number transmitted in REF 02, using the CN qualifier. EDI856 ASN header shipment_id must be unique to each ASN transmitted. Reusing shipment ID numbers is prohibited. Carton identification numbers are expected to remain within The Finish Line supply chain for a period of up to one year. Do not re-use any carton identification numbers during a one year period. To maintain the integrity of The Finish Line EDI documentation program, it is imperative that all EDI856 and corresponding GS1-128 data, including physical labels, are timely and accurate. Failure to comply with these requirements will result in a chargeback. MASTER UPC NUMBER A Master UPC is sent when product is to be pre-packed. Pre-pack orders begin with 999 The master UPC is located at PO107 when PO103 = CA, and has an IT qualifier in PO106. Finish Line will only send one style / color per pre-pack purchase order. The master UPC sent is 11 digits. To calculate the 12 th check digit, several online tools exist. You might try one of the following: o o o NON EDI VENDORS (For non-merchandise use only) All purchase orders will be sent out via EDI (or if requested for a special circumstance). If you are not able to receive/transmit traditional EDI documents. You should use the Global Vendor Portal Solution (aka Web EDI) provided by OpenText/GXS. This will allow you to receive Finish Line POs online as well as provide the required EDI ASN and Invoice documents using web based tools. Selecting the web solution option on the New EDI Setup Request form will prompt OpenText/GXS to reach out to the provided contact person regarding setup and usage of these tools. Finish Line Page 6

9 All data on purchase orders should be carefully checked upon receipt in order to avoid unnecessary charge backs. Finish Line Page 7

10 Matching EDI Documents to create tickets Use this page to match the data transmitted by Finish Line via EDI to create your tickets and labels. This information comes from the 850 mapping documents. See Pages 13 to 16 for more details. Standard Footwear Label Solid Order Example Pre-Pack Order PO111 PO113 STYLE COLOR SLN14 SLN16 N902 DEPT. # N902 CTP03 RETAIL CTP03 Bar Code and Price Tag Labels The format of the Bar code label and the Price tag are the same. The ticket stock is different Solid Order Example Pre-Pack Order PO111 PO113 STYLE COLOR SLN14 SLN16 PO115 SIZE SLN18 PO107 UPC BAR CODE SLN10 N902 CTP03 N902 DEPT # CTP03 RETAIL Small Accessory Label Master UPC Label Solid Orders Only Solid Example Pre-Pack Orders only (Retail not required) PO111 PO113 STYLE COLOR SLN 14 SLN16 PO107 (Style) (Color) UPC BAR CODE CTP03 RETAIL PO107 See Pages 13 to 16 for more details (UPC Bar Code) Finish Line Page 8

11 Matching EDI Documents to create GS1-128 Labels SOLID GS1-128 LABEL EDI FORMAT PRE-PACK GS1-128 LABEL SHIP FROM: ZONE A SHIP TO: N104 N102 N301 N401 N402 N403 ZONE B SHIP FROM: ZONE A SHIP TO: N104 N102 N301 N401 N402 N403 ZONE B Ship to POSTAL CODE ZONE C CARRIER INFORMATION ZONE D BEG03 PO111 PO113 PO115 Total quantity in carton Carton Count XXX of XXX ZONE E or ZONE E, F Size run Ship to POSTAL CODE ZONE C CARIER INFORMATION ZONE D BEG03 SLN14 SLN16 SLN18 SLN18 SLN18 SLN18 SLN18 SLN4 SLN4 SLN4 SLN4 SLN4 Total quantity in carton Carton Count XXX of XXX ZONE G or G & H (Vendor USE) PO107 - BAR CODE. FOOTWEAR vendors may incorporate the master UPC bar code if ONE pre-pack is inside ZONE H (Vendor USE) ZONE I SSCC-18 BAR CODE ZONE I SSCC-18 BAR CODE SOLID GS1-128 LABEL EXAMPLES PRE-PACK GS1-128 LABEL SHIP TO: FINISHLINE SHIP FROM: Acme Distribution Co. INC Footwear 125 South 3308 N. Mitthoeffer rd Main St. Anywhere, Indianapolis, IN XY SHIP FROM: Acme Footwear 125 South Main St. Anywhere, XY Road Runner Trucking PRO # BOL # SHIP TO: FINISHLINE Distribution Co. INC N. Mitthoeffer rd Indianapolis, IN Road Runner Trucking PRO # BOL # PO A145ZYX2 123 Size 10.0 QTY 12 Carton Count 45 of 150 Vendor Use Size Run Total units in carton PO A145ZYX Total 12 Carton Count 23 of 80 Vendor USE Finish Line Page 9

12 Matching EDI Documents to create solid order labels SOLID CARTON CONTENT LABEL (EDI FORMAT) SHIP FROM: Vendor Address City, State Zip SHIP TO: N104 N102 N301 N401 N402 N403 FINL PO # BEG 03 PO111 Carton Count XXX of XXX PO115 (TOTAL QUANTITY IN CARTON) PO113 SOLID CARTON CONTENT LABEL (Example) SHIP FROM: Acme Footwear 125 So. Main St. Anywhere, XY SHIP TO: The FINISHLINE Distribution Company Inc N. Mitthoeffer RD. Indianapolis, IN FINL PO # A145ZYX2 ZYX XLRG 48 Carton Count 122 of 200 Color Code Style Size Total Quantity In Carton The words Style, Color Code, Size, and Quantity are not required. Information may be left justified GS1-128 labels are required. If you cannot fit all required information on a GS1-128 label, use a carton content label for the required information you can not fit on the GS1-128 label. The Carton Content Label is same as Zone E. Required Information on a shipping label is: Finish Line Purchase Order Number Finish Line Style from Purchase Order The Finish Line Color Code from Purchase Order Product Size in carton Total Quantity in Carton Inner Packs See inner pack Label Finish Line Page 10

13 Matching EDI Documents to create Inner pack label INNER PACK CARTON CONTENT LABEL (EDI FORMAT) SHIP FROM: Vendor Address City, State Zip SHIP TO: N104 N102 N301 N401 N402 N403 FINL PO # BEG 03 PO111 PO115 (TOTAL QUANTITY IN CARTON) PO113 Carton Count XXX of XXX INNER PACKS INSIDE INNER PACK CARTON CONTENT LABEL (Example) SHIP FROM: Acme Footwear 125 So. Main St. Anywhere, XY SHIP TO: The FINISHLINE Distribution Company Inc N. Mitthoeffer RD. Indianapolis, IN FINL PO # A145ZYX2 ZYX Carton Count 122 of 200 XLRG 48 INNER PACKS INSIDE Color Code Style Size Total Quantity in Carton The words Style, Color Code, Size, and Quantity are not required. Information may be left justified GS1-128 labels are required. If you cannot fit all required information on a GS1-128 label, use a carton content label for the required information you cannot fit on the GS1-128 label. The Carton Content Label is same as Zone E. Required Information on a shipping label is: Finish Line Purchase Order Number Finish Line Style from Purchase Order The Finish Line Color Code from Purchase Order Product Size in carton Total Quantity in Carton Inner Packs Note Inner Packs are inside Finish Line Page 11

14 Matching EDI Documents to create pre-pack footwear label FOOTWEAR PRE-PACK CARTON CONTENT LABEL (EDI FORMAT) SHIP FROM: Vendor Address City, State Zip SHIP TO: N104 N102 N301 N401 N402 N403 FINL PO # BEG 03 SLN14 SLN16 SLN18 SLN18 SLN18 SLN18 SLN18 SLN18 SLN18 SLN18 SLN18 SLN18 SLN4 SLN4 SLN4 SLN4 SLN4 SLN4 SLN4 SLN4 SLN4 SLN4 Carton Count XXX of XXX (TOTAL QUANTITY IN CARTON) FOOTWEAR PRE-PACK CARTON CONTENT LABEL (Example) SHIP FROM: Acme Footwear 125 So. Main St. Anywhere, XY SHIP TO: The FINISHLINE Distribution Company Inc N. Mitthoeffer RD Indianapolis, IN FINL PO # A145ZYX Carton Count 45 of 120 Total Units = 12 Style Color Code Sizes Size Run Total Quantity In Carton The words Style, Color Code, Size, and Quantity are not required. Information may be left justified GS1-128 labels are required. If you cannot fit all required information on a GS1-128 label, use a carton content label for the required information you cannot fit on the GS1-128 label. The Carton Content Label is same as Zone E. Required Information on a shipping label is: Finish Line Purchase Order Number Finish Line Style from Purchase Order The Finish Line Color Code from Purchase Order Sizes Do not mix sizes unless PO is a Pre-pack Size Run Total Quantity in Carton Finish Line Page 12

15 Matching EDI Documents to create pre-pack apparel label APPAREL PRE-PACK CARTON CONTENT LABEL (EDI FORMAT) SHIP FROM: Vendor Address City, State Zip SHIP TO: N104 N102 N301 N401 N402 N403 FINL PO # BEG 03 SLN14 SLN16 Carton Count XXX of XXX SLN18 SLN18 SLN18 SLN18 SLN4 SLN4 SLN4 SLN4 (TOTAL QUANTITY IN CARTON) APPAREL PRE-PACK CARTON CONTENT LABEL (Example) SHIP FROM: Acme Footwear 125 So. Main St. Anywhere, XY SHIP TO: The FINISHLINE Distribution Company Inc N. Mitthoeffer RD Indianapolis, IN FINL PO # A145ZYX2 123 Small Medium Large XLarge Carton Count 45 of 120 Total Units = 48 Style Color Code Sizes Size Run Total Units In Carton The words Style, Color Code, Size, and Quantity are not required. Information may be left justified GS1-128 labels are required. If you cannot fit all required information on a GS1-128 label, use a carton content label for the required information you cannot fit on the GS1-128 label. The Carton Content Label is same as Zone E. Required Information on a shipping label is: Finish Line Purchase Order Number Finish Line Style from Purchase Order The Finish Line Color Code from Purchase Order Sizes Do not mix sizes unless PO is a Pre-pack Size Run Total Quantity in Carton Finish Line Page 13

16 Ticketing and Labeling Tags and labels are required because they provide accurate inventory control information which allows your product to flow quickly and efficiently to our retail stores. All products must be properly ticketed, packaged, and packed prior to being shipped to our distribution center. All products should follow the specifications and requirements set forth within this manual and any additional buyer instructions. We reserve the right to charge back for any merchandise arriving at our distribution center that has been incorrectly ticketed, packaged, packed, or labeled, as specified in this manual and/or on the Finish Line purchase order. The vendor is responsible for obtaining a UPC Bar code number, the Finish Line style, color code, size, department number, and the retail price from our purchase order and attaching the information on a tag or label. The vendor is also responsible for checking and verifying that the information from the Finish Line purchase order matches the tags when The Finish Line utilizes a vendors information. In the case where a 3 rd party or ticketing supplier prints tickets and/or labels, the vendor is responsible to make sure the information is printed and applied correctly. Every effort is made by the suppliers to ensure errors do not happen; however, the vendor is responsible for making sure the correct information and labels are placed on the merchandise. Here is the recommended ticketing supplier: FINELINE TECHNOLOGIES 3145 Medlock Bridge Road. Norcross, GA Phone (800) Fax (678) Attention: Richard Jaynes V.P. of Sales Orders@finelinetech.com Visit their Web site at FINELINE TECHNOLOGIES LLC LTD - ASIA Unit 19-21, 21 F Corporation Park 11 On Lai Street, Shatin, Hong Kong Phone Fax rzhang@finelinetech.com Web Site: Attn: Rebecca Zhang - Director We recommend private label vendors use Fineline Technologies to order their tickets. If you produce tags that look different than the examples in this manual, they must be approved by e- mailing vendor@finishline.com. Items may not be shipped without UPC Codes. Do not ship un-ticketed merchandise. If you ship un-ticketed merchandise, you will be charged back. If you have any questions, please contact the Finish Line buyer as noted on the purchase order or vendor@finishline.com. Obtaining UPC Bar codes In order to establish your UPC catalog with GXS, you may contact GXS directly by calling (877) option #4. Identify yourself as a Finish Line, Inc. vendor. Once you have submitted your company information to your representative, it will take about hours to establish your account and receive the welcome packet via EDI. Finish Line Page 14

17 Ticket Types There are five (5) different tickets described and shown on the following pages. Standard label A standard label is used when a UPC Bar Code and Size are on a shoe box. A standard label is mainly used by footwear vendors. Bar code label Contains all required information and may be applied to vendor hang tags, poly bags, shoe boxes, inner packs, inner boxes, underneath baseball cap bills, etc. Should only be used if no other UPC code is on the product. Is used by all vendors Price tag Has all required information on it and is the same format as the bar code label. The only difference between a bar code label and price tag is the type of ticket stock it is printed on. A price tag is mainly used by apparel vendors Small accessory label The small accessory label is used on NON-sized items such as sunglasses, watches, wristbands, pennants, jewelry, and smaller accessory items. Is used for accessories. Master UPC label The master UPC label is used on any purchase order that begins with the numbers 999. The master UPC label is applied to the pre-pack or pick unit. The master UPC label is the parent SKU for the child SKUs inside a pre-pack. We use this label to pick the product. When there is only one pre-pack in a carton, the master UPC label may be incorporated onto your shipping label. Notes and other Information The majority of apparel vendors will use the price tag which is attached with minimum 3 long plastic fastener. If vendors prefer, you may apply a bar code label to your information / hang tag. If your hang tag has a UPC bar code and size on it, you may use the standard label. We want the style and color code information on the same side as the UPC; however, we do not want two UPC bar codes showing. In other words, you do not need to duplicate information on a sticker that is already on the hang tag. The small accessory label should be used when your product is too small for the normal tags and the normal 1 x 1.5 tag does not fit. Sunglass vendors or jewelry vendors may use rat tail tags as long as the bar codes are within requirements. Layouts are preferred but are not mandatory. All fields may be left justified. Do not cover up the UPC, size, or any descriptive information when applying any labels. Although the exact ticket size is not mandatory, vendors should make every effort to keep the size as close as possible to the ticket size shown. Only one bar code should be visible. Do not apply or show multiple bar codes. Purchase orders beginning with 999 are pre-pack purchase orders and require a master UPC label. A master UPC label is to be applied to the pre-pack (pick unit) when the product is packed in a prepacked carton or poly bag. Master UPC labels should be placed in the middle on the front of the poly bag or pick unit. This UPC is created by The Finish Line system when the purchase order is generated. Inner packs should be poly bagged together, with an additional bar coded label in the middle of the front of the poly bag. This UPC is the same as what is on the product inside the bundle. Finish Line Page 15

18 Ticket Layouts Standard Label Bar Code Label Price Tag Size: 1.5 Inches X 1.1 Inches Master UPC Label Size 1.5 Inches x 1.6 Inches Small Accessory Label Size: 2.5 inches X 1.5 Inches Size: 1.5 Inches x 1.1 Inches. Size: 1.5 Inches x.75 Inches. Ticketing Fields The following information is required on various ticket types. Style Color code Department Retail Price Size UPC Bar Code The Finish Line style number as shown on the purchase order. Preferred style length is an 8 digit or less alphanumeric field. Finish Line color code as shown on the purchase order. The color code is a 3 digit alphanumeric field. This is NOT a color description. Vendors are strongly urged to utilize the National Retailers Federation color code. Finish Line department number as shown on the purchase order. Department number is a 3 digit numeric field. The retail price of the product as shown on the purchase order. If you use MSRP, vendors should check the purchase order upon receipt of a PO to ensure it matches. However, the MSRP can be stated $0.01 above the buyer s purchase order price. Finish Line size as shown on the purchase order. Any discrepancies between Finish Line size and the vendor s size should be brought to the buyers attention at the time the order is written or received. A UPC Type A bar code made up of a 12 digit numeric code that identifies the product as noted on Finish Line purchase order. The UPC bar code for the master UPC label is also a Type A bar code. Finish Line Page 16

19 Bar Code Requirements All bar codes on all tickets should fall within the following requirements. The Finish Line uses a barcode verifier that measures the quality of the bar codes which is expressed in a letter grade. This ensures that the bar code will scan successfully. Finish Line has set the standards at a minimum quality measurement of A or B for the bar codes on tickets. For example, if your UPC bar code does not register a passing grade of A or B on the verifier we will re-ticket the product and bill you for ticketing charges. Minimum Dimensions The minimum height of a bar code should be.5 or ½ inches. The minimum width of a bar code should be 7/8 inches. Not less than a density Preferred dimensions The Height of an ideal bar code should be.6 or 5/8 inches. The Width of an ideal bar code should be 1.25 inches. About a density of Maximum Dimensions The maximum height of a bar code should be 1.25 inches. The maximum width of a bar code should be 1 ¾ inches. About a density of According to the GS1 web site, the target dimensions for UPC bar code symbols are high and wide. The minimum dimensions for the symbol are high and wide. The maximum dimensions for the symbol are high and wide. If you have questions visit the GS1 website. Finish Line Page 17

20 Ticket Placement - Shoe Boxes Labels should be placed on the shoebox in the lower right hand corner. Do not cover the UPC bar code, or any other vital information. If for some reason, the lower right hand corner is not available, then use the lower left hand corner of the box. If neither placement is available for the above reasons, you may place it on the lid IF the lid is attached to the shoe box. Contact us if all of these areas are covered. Preferred placement Do not cover up any vital information. Finish Line Page 18

21 Ticket Placement Apparel Price tags should be swift tacked with a 3 or longer plastic fastener, through the manufacturer s care label at the neck, or through the manufacture s care label at the waistband. For items without care labels, price tags should be swift tacked with a 3 or longer plastic fastener through the left side seam for pants, and the left underarm seam for tops. Extreme care should be taken not to damage product or put the swift tack through the thread causing it to break. If you have a UPC bar code and size on your hangtag, you may place a standard label on the same side as the UPC. If you do not have a UPC and Size on your hangtag, use the price tag or the bar code label. All solid orders for Apparel must be individually folded, tagged, and poly bagged, with the UPC bar code fully visible through the bag. Inner packs may be poly bagged together, with an additional bar code tag in the middle of the outside of the poly bag. Tags on the products should be hidden in this instance. In other words, two UPC codes should not show at the same time. A charge for multiple UPC s showing will be incurred. Pre-packs may be poly bagged together, with the Master UPC Label in the middle of the outside of the poly bag. Tags on the products should be hidden in this instance. In other words, two UPC codes should not show at the same time. A charge for multiple UPC s showing will be incurred. Plastic clips, straight pins, and hangers should NOT be on the product. A charge will be incurred. (IE: Tee s, Jackets, Fleece) Shorts and Pants Finish Line Page 19

22 Ticket Placement Accessories When applying accessory price tags or labels, care must be used to ensure valuable consumer information or product information is not obstructed. The labels should also be placed so the customer can easily see the retail price. Caps / Visors Belts Bucket Hats Knit Hats Jewelry Bags / Back Packs Socks In bands Socks In bags Boxed Sunglasses Bagged Sunglasses Sunglasses (Other) Insoles Watches Master UPC Label General Unique items A bar code label should be affixed on the flat side, underneath the bill of the hat. Do not place on stitching or anything that would cause the label to come loose. Belts must be on riders with a price tag attached to the buckle. Do not use sticky labels on belts. A bar code label should be affixed on the flat side, underneath the bill of the hat. Do not place on stitching or anything that would cause label to come loose. Swift tacked with price tag through seam on top. Jewelry should be carded with a bar code or accessory label centered on the back of a card. Swift tack a price tag or attach a short plastic fastener to zipper pull. Tickets should be placed on the back band and not obstruct vital information. Place ticket on the front or back of the package in the upper right hand corner so it does not obstruct any vital information. Place in lower right hand corner of short end of box. On the front or back of the bag in the upper right hand corner so it does not cover up any vital information or a rat tail tag attached to the bridge or stem. Bridge tags across the nose or Butterfly tags attached to the stem are acceptable. On front or back of the package in the upper right hand corner without covering up any vital information. Two tags are used one on the bottom of the box or package, and an industry standard jewelry price tag attached to watch. The master UPC label should be affixed to the pick unit. If there is one item in the carton then it should be on the carton as the carton is the pick unit. If there are multiple pre-packs inside a master carton then it would be on the pre-pack. Place the master UPC label in the middle of the pre-pack. IE: Middle of the poly bag. Make sure when packaging any items (I.E. boxes, bubble packs etc). UPC labels are easily visible and are facing UP in the same direction. If you are unsure about the placement of a ticket or label, contact the appropriate buyer or us at vendor@finishline.com. Routing Finish Line Page 20

23 Purchasing terms and conditions for ALL purchase orders dictate the primary delivery terms are: F.O.B. DESTINATION, FREIGHT PREPAID. Shipments made collect will be subject to a charge back. DC addresses: The Finish Line Distribution Company, Inc N. Mitthoeffer Rd. Indianapolis, IN GPS coordinates N , W Major intersection I-70 and Post Road RECOMMENDED CARRIERS Although vendors are responsible to choose and pay for the method of transportation to deliver product to our distribution centers, listed below are preferred carriers: Carriers Web Site Phone Number ABF Call local terminal FedEx Freight Call local terminal United Parcel Service (800) BILL OF LADING When shipping more than one purchase order number or a shipment that will require more than one trailer, Finish Line requires one (1) bill of lading to be filled out for each shipment or, in the case of full truckloads, one bill of lading for each trailer. Multiple POs must be shipped on a single bill of lading with one EDI856 per bill of lading. the completed bill of lading to traffic department or fax to (317) The following information must be on the bill of lading: Finish Line purchase order number. A carton count per purchase order number and the total number of cartons. ALL LIVE UNLOADS Vendors must have their carriers call for a scheduled delivery appointment at least 48 hours prior to delivery. Non-appointed freight may be refused. Failure to arrive at your scheduled delivery appointment time will result in a charge back. CONTACTS If you have any questions regarding these instructions contact our traffic department. trafficcontrol@finishline.com Fax # (317) Finish Line Page 21

24 Carton Packing Instructions All cartons must be adequately manufactured, labeled, and otherwise marked to ensure that product is delivered to our Distribution Center in store ready to sell condition. Deviations from the following guidelines could result in expenses and delays not included in our cost-of-product, and will be charged back to the vendor. ITEMS MUST NOT BE SHIPPED WITHOUT TICKETS, LABELS, OR UPC BAR CODES. A. All products are to be packed and labeled as per compliance and purchase order instructions. B. Cartons should be loaded onto trailers or containers BY PURCHASE ORDER NUMBER. DO NOT mix PO s. It is understood there could be a row where purchase orders overlap due to the end loading of one purchase order and the beginning of another. Pictures of this violation cannot be taken; therefore, a management team member will come to the trailer to visually inspect this violation and sign off on the vendor compliance form. C. Maximum carton size requirements are: 30 length x 20 height x 20 width. 762 MM x 508 MM x 508 Millimeters D. Minimum carton size requirements are: 12 length x 8 height x 12 width MM x MM x Millimeters E. Minimum and maximum carton dimensions are set by the manufacturer of our conveyor system. Cartons not meeting carton size requirements will be charged for additional handling. F. The weight of each carton, including contents, must not exceed 50 pounds / Kilograms. G. Packing corrugate must be a minimum of 200 lbs. test and be clean corrugated cardboard. If cartons are crushed, degraded or do not hold shape a charge back will be issued. H. Cartons should be sealed with good quality tape similar to P.V.C. tape and/or reinforced paper tape. I. To protect the contents from knife cuts when the carton is opened the use of carton inserts above and below merchandise, particularly apparel, is strongly advised. J. Cartons should not be secured with straps. K. Cartons should be uniform in size and quantity L. We encourage the use of green or recyclable or biodegradable packing materials when possible. M. The vendor s representative or account executive should work with their customer service teams to put in place standards to recognize purchase orders that may cause cartons to be out of compliance with respect to weight, dimensions, carton strength etc. Especially regarding pre-pack quantities. N. All dates, costs, retails, data etc. on purchase orders should be carefully checked upon receipt in order to avoid unnecessary charge backs. Finish Line Page 22

25 Soft Goods Packing Instructions A. All products are to be packed and labeled as per compliance and purchase order/buyer instructions. B. Solid Order items must be packed in Individual poly bags, with the bar code of the price tag facing up so it may be scanned through the poly bag. Bar codes that have to be turned, dug out, or are hidden will be charged for handling. C. Inner pack items have to be individually poly bagged AND should be packed in a master poly bag with an additional UPC sticker placed in the middle of the bag. (This helps identify this product is a multiple) Price tags on product inside a master poly bag should be hidden. D. Pre-packed items should be packed in a master poly bag with the master UPC Label placed in the middle of the bag. Bar codes / price tags on products inside a master poly bag should be hidden. See page 33 for a picture example. E. Inner packs and pre-packs should use a master poly-bag or box so that the pick unit is poly bagged or boxed. An additional UPC label (inner pack) or master UPC label (pre-pack) is required on the innerpack or pre-pack. See page 34 for a picture example. F. All apparel items should be put into Poly Bags that are at least 0.03 to 0.04 mm in thickness. G. Larger or master poly bags should be a thickness in accordance with the weight of the product. If necessary, use lightweight cardboard boxes for strength or protection. H. Poly bags are to be self sealed or taped so they do not open. They may be heat sealed if desired. I. Merchandise should NOT be shipped on hangers. A charge will be incurred for removal. J. No straight pins, plastic clips, or hangers should be on the garments. K. To protect contents of carton from knife cuts, the use of carton inserts above and below merchandise is strongly advised. L. Product styles are not to be mixed in cartons. M. Product sizes are not to be mixed in cartons. (Pre-packed PO s are the only exception) Pre-pack purchase orders begin with 999. N. Product colors are not to be mixed in cartons. (unless buyer authorizes it or orders an assortment ) O. When packing all items, make sure the UPC s are visible and facing UP in the master carton or case. P. Merchandise should be packaged to prevent concealed loss or damage. Q. A standard carton should hold as many units, Inner packs, or pre-packs as possible without exceeding the maximum carton dimensions or carton weight restrictions. R. Merchandise is to be packed in consistent quantities across the size range ordered. Comment Pack merchandise so cartons all have the same consistent quantity. Finish Line Page 23

26 S. Consistent Quantities Examples Footwear 160 pair ordered pack 13 cartons of 12 pair each and one remnant carton of 4 pair. Of course you could pack 16 cartons of 10 each. Apparel Example 160 units ordered pack 3 cartons of 48 pieces, and one carton of 16 pieces. Again you could also pack 5 cartons of 32 units, as long as all sizes are packed in 32 piece quantities. T. Vendors are allowed one (1) remnant carton per size. U. All remnant cartons permitted under our guidelines must be clearly marked as to content and further identified with a different colored label or tape. V. Minimum carton dimensions may be excluded on remnant cartons provided vendors do not exceed one carton per size. W. It is advised you contact us via (vendor@finishline.com) prior to shipping with any questions, situations or unusual circumstances that arise. Exceptions to the merchandise packing instructions must be approved by an inbound manager or the senior director of warehouse operations. ORDER TYPES Solid order The PO number begins with 116 for footwear, 415 for apparel, or 801 for accessories. The carton is packed with all of the same style/color/size with the same SKU or UPC. Inner pack order - Mostly used in apparel or accessories. The PO number begins 415 for apparel or 801 for accessories. An inner pack order is like a solid order but the vendor is instructed by the buyer to package or wrap a quantity of the same size together; e.g., 2 sweatshirts, 3 tees, 6 socks etc. This breaks a larger carton into smaller pick quantities so that a carton of 48 is broken down to 16 inner-packs of 3. Inner pack orders require an additional UPC bar code (same as on product) on the inner pack. Pre-pack order All pre-pack purchase orders begin with 999. A pre-pack is the same style and color but different sizes in a pre-determined size range and quantity. Pre-pack orders require a master UPC bar code label on the master carton. Unless otherwise specified by the buyer, merchandise should be packed as solid cartons or solid inner packs with consistent quantities throughout all cartons as directed by The Finish Line purchase order with only ONE (1) style, color, and size in each carton (UPC). Pre-pack orders are excluded from the size requirement. Finish Line Page 24

27 Packing Slip Instructions All shipments MUST include packing slips. Packing slips must be attached to the bill of lading and to the lead carton of each purchase order. Two copies of the packing slip are to be included with shipments. One copy should be attached to the bill of lading accompanying the shipment. The other copy should be attached to the lead carton of the purchase order. If there are multiple purchase orders, the lead carton of each purchase order must have a packing slip attached for that order. Create one packing slip per truck. If a purchase order is on more than one truck due to the size of the shipment, you will need a separate packing slip for each truck. Summarize the packing slip by style / color / size for each purchase order. All Packing slips must include the following information: 1) Date Enter the date of shipment 2) Pro number or container number 3) Finish Line purchase order Number 4) Carrier name 5) Finish Line style number 6) Finish Line color code 7) The total quantity by size. 8) The total number of cartons 9) Individual cartons by size. 10) Include Finish Line SKU or UPC if possible Carrier Name Vendor Use Vendor Use Example is not to scale Packing Slip Pro Number or Container: ( 2 ) The Finish Line PO Number: ( 3 ) Vendor Use Style Color Qty Shipped Date ( 1 ) Total Cartons ( 4 ) ( 5 ) ( 6 ) ( 7 ) ( 8 ) ( 9 ) Cartons Sizes S M L XL Quantity by style / color / size or size run Totals Finish Line Page 25

28 Label Placement Shipping Cartons All shipping labels must meet the following requirements: Shipping labels must be placed in the lower right hand corner of the long end of the carton. A standard GS1-128 shipping label is required with minimum grade quality of B. GS1-128 carton numbers must be 20 digits long. Standard shipping labels, 6 high by 4 wide, should be used. Labels should be white with black lettering. Font size & labels should be legible (not hand written) and EASY TO READ o Font size 24 is preferred o Minimum font size 12 Place the shipping label in the lower right hand corner of the long end of the carton. If any additional labels (i.e., a carton content label) are needed, place it next to and to the left of the GS1-128 label. Carton content labels should be used when required information can not fit on a GS1-128 label. Information does not have to be duplicated on a label if it is shown near the label. IE Carton Markings. The following Information is required on a shipping label. Finish Line purchase order number Finish Line style number from the purchase order Finish Line color code from the purchase order Finish Line size or sizes in carton. The quantity by size that is in the carton The total quantity The carton count (1 of 150, 2 of 150, 3 of 150, etc.) Inner packs inside must be noted on the carton label If the order is an inner pack order and has inner packs inside The shipping label should also include the following information: The vendor s name and ship from address or the Shipper / Division / Manufacturer s Name and Address. Consignee: The Finish Line Distribution Company, Inc N. Mitthoeffer Road Indianapolis, IN You must include on the shipping label the store number for our DC 901 Postal code in bar code format if possible. Carrier information Finish Line Page 26

29 Shipping Label Examples SOLID GS1-128 LABEL PREPACK GS1-128 LABEL SHIP FROM: Acme Footwear 125 South Main St. Anywhere, XY SHIP TO: FINISHLINE Distribution Co. INC 3308 N. Mitthoeffer rd Indianapolis, IN Road Runner Trucking PRO # BOL # SHIP FROM: Acme Footwear 125 South Main St. Anywhere, XY SHIP TO: FINISH LINE Distribution Co. INC N. Mitthoeffer rd Indianapolis, IN Road Runner Trucking PRO # BOL # PO A145ZYX2 123 Size 10.0 QTY 12 Carton Count 45 of 150 Vendor use Size Run Total units in carton Vendors may incorporate the master UPC on the shipping label if ONLY one prepack is inside. PO A145ZYX Total 12 Carton Count 23 of 80 Vendor use SHIP FROM: Acme Footwear 125 So. Main St. Anywhere, XY SOLID CARTON CONTENT LABEL SHIP TO: The FINISH LINE Distribution Company Inc N. Mitthoeffer RD. Indianapolis, IN FINL PO # A145ZYX2 ZYX Carton Count 122 of 200 XLRG 48 Color Style Size Total Quantity In the carton Vendors are permitted to have the words Style, Color Code, Size, and Quantity on shipping labels however they are not required. Format is preferred but not required. Information may be left justified GS1-128 labels are required. If you cannot fit all required information on a GS1-128 label use a carton content label for the required information you cannot fit. The Carton Content Label is the same as Zone E of the GS1-128 Label. Master UPC labels for pre-pack orders may be placed on, or next to, the shipping label. Finish Line Page 27

30 Shipping Label Examples Inner pack and Pre-pack INNER PACK CARTON CONTENT LABEL SHIP FROM: Acme Footwear 125 So. Main St. Anywhere, XY SHIP TO: The FINISH LINE Distribution Company Inc N. Mitthoeffer RD. Indianapolis, IN FINL PO # A145ZYX2 ZYX Carton Count 122 of 200 XLRG 48 INNER PACKS INSIDE Color Code Style Size Total Quantity in Carton Required Information on a shipping label is: Finish Line purchase order number Finish Line style from purchase order Finish Line color code from purchase order Product size in carton Total quantity in carton Inner packs Note inner packs are inside FOOTWEAR PRE-PACK CARTON CONTENT LABEL SHIP FROM: Acme Footwear 125 So. Main St. Anywhere, XY SHIP TO: The FINISH LINE Distribution Company Inc N. Mitthoeffer RD Indianapolis, IN FINL Style PO # A145ZYX2 Color Code Size 1 Run Total Quantity In Carton Total Units = 12 Sizes Carton Count 45 of 120 All Pre-pack PO s begin with 999 Finish Line Page 28

31 Shipping Label Examples Apparel Pre-pack APPAREL PRE PACK CARTON CONTENT LABEL SHIP FROM: Acme Footwear 125 So. Main St. Anywhere, XY SHIP TO: The FINISH LINE Distribution Company Inc N. Mitthoeffer RD Indianapolis, IN FINL PO # A145ZYX2 123 Small Medium Large XLarge Carton Count 45 of 120 Total Units = 6 Style Color Code Sizes Size Run Total Units In Carton Information may be left justified. GS1-128 labels are required. If you cannot fit all required information on a GS1-128 label use a carton content label for the required information you can not fit. The Carton Content Label is same as Zone E on the GS1-128 Label Required Information on a shipping label is: Finish Line purchase order number Finish Line style from purchase order Finish Line color code from purchase order Sizes Do not mix sizes unless PO is a pre-pack Size run Total quantity in carton Finish Line Page 29

32 Packing Footwear - Solid Orders Solid order Footwear cartons should be packed, with only one style, one color, and one size in each carton. All UPC Codes must face UP. You may turn a row opposite to better accommodate box lids. Finish Line Page 30

33 Packing Footwear Pre-pack Orders Pre-pack Size run: Size Quantity All pre-pack purchase orders begin with 999. Pre-pack orders should be packed, in the size run or pre-pack as dictated by the purchase order. Pre-packs must have only one style/color of merchandise in a size range and quantities ordered in the pre-pack. The master carton should hold only one size run. (One pre-pack per carton) A master UPC label must be on the pre-pack or pick unit. Vendors may incorporate this UPC code onto their GS1-128 or carton content label. If not incorporated, place master UPC label next to GS1-128 or carton content label. All UPC codes must face up. You may turn a row opposite to better accommodate box lids. Finish Line Page 31

34 Packing Apparel Solid Orders A master carton should hold as many units as possible without exceeding weight (50 lbs.) or carton size restrictions. Solid order apparel cartons should be packed with only one style, one color, and one size in each carton as dictated by the purchase order. Apparel items should be packed in individual poly bags with the price tag bar code facing up so it may be scanned through the poly bag. Bar codes that have to be turned, dug out, or are hidden will be charged for handling. See the merchandise packing instructions on page 22 Finish Line Page 32

35 Packing Apparel Innerpack Orders Inner packed tee shirts Inner packs are all the same size. Inner packs should be poly bagged together with an additional bar coded tag in the middle of the outside of the poly bag. Place as many inner packs in a carton as possible without exceeding the weight (50 lbs.) or carton size restrictions. The buyer will instruct you as to the quantities by size, and when you are to pack a PO in inner packs. See the merchandise packing instructions on page 22 Finish Line Page 33

36 Packing Apparel Pre-pack Orders Poly Bag Pre- packed Tees Master UPC label All pre-pack purchase orders begin with 999. Pre-pack orders should be packed in the size run or pre-pack as dictated by the purchase order. Pre-packs must have only one style/color of merchandise in a size range and quantities ordered in the pre-pack. The master carton should hold only one size run. (One pre-pack per carton) A master UPC label must be on the pre-pack or pick unit. The master UPC label is the parent SKU to the children. Vendors may incorporate this UPC code onto their GS1-128 or carton content label. If not incorporated, place master UPC label next to GS1-128 or carton content label. See the merchandise packing instructions on page 22 Finish Line Page 34

37 Packing Accessories Inner pack Orders Accessories packed as "solid" cartons with consistent quantities as dictated by the purchase order, must have only one style, color, and size or non-sized items in each carton. Accessories, especially small sized items, including socks may be placed in solid inner packs (poly bags or boxes) to prevent damage and to improve carton integrity. Product must be individually tagged. Or Place a bar code label under bill of hat or on band. An inner pack holds x number of units Check the requirements from your buyer. Place an additional tag on outside of inner pack box. You may use a box or poly bag for your inner- pack container Inner packs are all the same size. Inner packs should be boxed or poly bagged together with an additional bar coded tag in the middle of the poly bag or outside of the inner container. Place as many inner packs in a carton as possible without exceeding the weight (50 lbs.) or carton size restrictions. When packing all items, make sure the UPC labels are visible and facing UP in the same direction. The buyer will inform you as to pack the inner pack quantities by size or to pack a PO in inner packs. See the merchandise packing instructions on page 22 Finish Line Page 35