LYNX Flexible Services

Transcription

1 LYNX Flexible Services FPTA October 27, 2014 Andrea Ostrodka Director of Planning & Development Central Florida Regional Transportation Authority

2 LYNX & Central Florida Service Area: Orange, Osceola and Seminole Counties, about 2,500 sq. mi. Population: 1.9M Funding: Generous support from Orange County, Osceola County, Seminole County and the City of Orlando Fleet: 300 buses Annual Ridership: 30.2M trips 2

3 LYNX Central Florida Regional Transportation Authority Fixed Route Express BRT Road Rangers 3 NeighborLink AccessLYNX Vanpool

4 LYNX & Central Florida Service Area: Orange, Osceola and Seminole Counties, about 2,500 sq. mi. Population: 1.9M (2000: 1.5M) Funding: Generous support from Orange County, Osceola County, Seminole County and the City of Orlando Fleet: 300 buses Annual Ridership: 30.2M trips (2000: 20M trips) 4

5 5 The Vision

6 6 The Big Idea

7 7 The Big Idea

8 Fixed Route vs. Flexible Service Ridership demand Urban characteristics Maturity of service Available funding 8

9 The Big Idea Flexible Service What would happen if transit adjusted to the needs of riders, rather than riders adjusting to the operation of transit? What would happen if operated according to my schedule rather than me according to its schedule? 9

10 The NeighborLink Concept Dynamically routed curb-to-curb shared-ride service Call at least two hours prior to desired pick-up Reservationist and scheduler supports operations Fare payment on-board the vehicle Operates within the designated service area No fixed schedules or fixed routes 10

11 The NeighborLink Concept 5 7 square miles Smaller vehicle capacity 14 seated ADA Connects to fixed route 11

12 The NeighborLink Evolution Dynamically routed curb-to-curb shared-ride service Request dispatch of the next available vehicle Automatic scheduling and dispatch of vehicle Fare payment on-board the vehicle Operates within the designated service area No fixed schedules or fixed routes 12

13 Technology Demonstration April 1, 2014 through May 30, 2014 Monday through Friday 10:00 AM to 2:00 PM Two vehicles City staff, consultants, LYNX staff 14

14 15 Technology Demonstration

15 Technology Demonstration Choose pick up and drop-off from list or map 16

16 Technology Demonstration Choose pick up and drop-off from list or map Choose to be picked up now or later 17

17 Technology Demonstration Choose pick up and drop-off from list or map Choose to be picked up now or later (If later, enter date and time) 18

18 Technology Demonstration Choose pick up and drop-off from list or map Choose to be picked up now or later (If later, enter date and time) Identify the number and type of passengers Choose to pay from account or cash on board Request the ride 19

19 Technology Demonstration Choose pick up and drop-off from list or map Choose to be picked up now or later (If later, enter date and time) Identify the number and type of passengers Choose to pay from account or cash on board Request the ride Assigned vehicle tracked on screen Customer is provided a confirmation number Estimated arrival time displayed and updated 20

20 21 Technology Demonstration

21 Technology Demonstration No-show On-board 22

22 Technology Demonstration More than 250 trips processed Android and iphone Internet Explorer, Chrome, Safari, Firefox Touch screen computer (simulated kiosk) Scenarios Single ride both ambulatory and wheelchair Group ride including ambulatory, wheelchair, and mix Trip cancellation Group stress testing 23

23 Technology Demonstration Issues encountered ETA cannot be provided until the trip is assigned to a vehicle Estimates the travel time based upon the shortest route, but the driver can take any route Major destination parking lots can add several minutes to an arrival time 24

24 Technology Demonstration Issues encountered System may split groups based on capacity, but vehicles may not arrive at the same time Customer can reserve two different trips simultaneously Do trips need to end by end of service day or be picked up prior to end of service day? If driver doesn t confirm drop-off, the manifest doesn t advance to the next customer trip 25

25 Next Steps Technology solution approved by the selection committee to advance to procurement Implement the solution in revenue service Does the technology work over a period of time? Do the customers use the real-time features? What is the minimum expected response time on average? What have we forgotten? 26

26 27 ANDREA OSTRODKA