JENKINS-SPADER. Business Forms Catalog

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1 JENKINS-SPADER Business Forms Catalog

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3 Table of Contents Starter Kits 4 Repair Orders 5-7 Color Service Cartoons 8 Daily Time Tickets 9 Productivity Reports 10 Daily Appointments 11 Daily Service Schedules 12 Parts On Order / Backlog / Sublet Tracking 13 Warranty Claim Registers 14 Delivery Request Packets 15 RV History File Folders 15 Special Orders 16 Warranty Parts Tags 17 Hull Drain Plug Warning Tags 17 Continuous Forms 18 Laser Checks 19 Order Form Ordering Information 22 Jenkins-Spader business forms are designed exclusively for dealers. If you have any questions or suggestions on how to improve our forms, please do not hesitate to call. We strive to keep our forms the best in the business! Our most important asset is you, our valued customer. Jenkins-Spader Business Forms Page 3

4 Starter Kits STARTER KIT A 50 Repair Orders (JS-301-R or JS-301-M, non-imprinted) 500 Repair Orders (JS-301-R or JS-301-M, 4-line imprint) 1 Pad Daily Productivity Reports (JS-340) 1 Pad Weekly Productivity Reports (JS-341) 1 Pad Monthly Productivity Reports (JS-342) 300 Daily Time Tickets (JS-305A) 50 Delivery Request Packets (DRP) STARTER KIT B 25 Parts On Order / Backlog / Sublet Tracking Sheets (JS-320) 1 Pad Daily Appointments (JS-330) 1 Pad Daily Service Schedules (JS-335) Page 4 Jenkins-Spader Business Forms Please refer to separate Price Sheet

5 RV REPAIR ORDER The repair order documents the communication between the customer, the service writer and the technicians. This report order records internal, warranty and customer-paid work all on the same document. Printed in a four-part form with the last copy being hard stock. Please refer to the Color Service Cartoon Pads for more information on the cartoons packaged separately as a glossy tear-off. STARTER KIT A CONTAINS 50 STOCK REPAIR ORDERS AND 500 IMPRINTED REPAIR ORDERS RV Repair Order JS-301-R 11½ x 8½ Free 4-line imprint 4-part form (last copy white card stock) Comic printed on reverse of Customer Copy only Imprint available in blue, black, green or red ink To Order Call: US Canada Fax: Page 5

6 MARINE REPAIR ORDER The repair order documents the communication between the customer, the service writer and the technicians. This report order records internal, warranty and customer-paid work all on the same document. Printed in a four-part form with the last copy being hard stock. Please refer to the Color Service Cartoon Pads for more information on the cartoons packaged separately as a glossy tear-off. STARTER KIT A CONTAINS 50 STOCK REPAIR ORDERS AND 500 IMPRINTED REPAIR ORDERS Marine Repair Order JS-301-M 11½ x 8½ Free 4-line imprint 4-part form (last copy white card stock) Comic printed on reverse of Customer Copy only Imprint available in blue, black, green or red ink Page 6 Jenkins-Spader Business Forms Please refer to separate Price Sheet

7 MARINE REPAIR ORDER WITH TAGS The same format as the Marine Repair Order with a 1 3/8 stub attached to the hard copy. The stub is perforated into three tags: one for parts/accessories, one for the unit, one for the claim check. These forms are pre-numbered and specific starting numbers are not available. Marine Repair Order with Tags JS-302-M 12½ x 8½ Free 4-line imprint 4-part form (last copy white card stock with three perforated tags) Comic printed on reverse of Customer Copy only Imprint available in blue, black, green or red ink Pre-numbered, specific starting number not available To Order Call: US Canada Fax: Page 7

8 COLOR SERVICE CARTOON Those who have used Spader s repair order forms in the past are aware of how effective these cartoons are! They illustrate the wide array of costs related to providing service, from technician pay to shop insurance, helping you justify the cost of service to the customer. Now the cartoons are available in full-color glossy sheets to give to your customers with their completed repair order (computerized or manual). In pads of 50 sheets, these cartoons are available customized for the following industries: automotive, farm equipment, marine, and powersports. Color Service Cartoon 8½ x 11 Full-color glossy 50 per pad Page 8 Jenkins-Spader Business Forms Please refer to separate Price Sheet

9 DAILY TIME TICKET The daily time ticket is a measurement tool used to record actual time spent working on each specific job. Every minute must be accounted for by each technician, even if the time is spent on snow removal, shop cleanup, training or other activities. This tool track Collect-able and Non-Collect-able hours. Peel and stick format. STARTER KIT A CONTAINS 300 DAILY TIME TICKETS Daily Time Ticket JS-305A 4¼ x 11¾ 3-part form Sold in multiples of 100 To Order Call: US Canada Fax: Page 9

10 PRODUCTIVITY REPORTS Productivity reports enable us to see a scorecard on each technician daily and on the entire service department for the week and the month. They allow us to know where every minute of technicians time has been spent, and they give us a tool to effectively manage the service department. STARTER KIT A CONTAINS 1 PAD OF EACH PRODUCTIVITY REPORT FORMAT Daily Productivity Report JS x 8½ 100 per pad Printed in blue ink Weekly Productivity Report JS x 8½ 50 per pad Printed in blue ink Monthly Productivity Report JS x 8½ 25 per pad Printed in blue ink Page 10 Jenkins-Spader Business Forms Please refer to separate Price Sheet

11 DAILY APPOINTMENT This large-format scheduling tool documents work coming in tomorrow (Monday through Saturday). It is designed to help plan technicians, increasing service department productivity and Collect-able Efficiency STARTER KIT B CONTAINS 1 DAILY APPOINTMENT PAD Daily Appointment JS x 16½ 50 per pad To Order Call: US Canada Fax: Page 11

12 DAILY SERVICE SCHEDULE The daily service schedule is a record of the jobs the technicians are doing today. It should be used to pre-plan the next day s work before going home each day. The daily service schedule will control the communication flow between the work of the technicians, customer relations, and the repair order. STARTER KIT B CONTAINS 1 DAILY SERVICE SCHEDULE PAD Daily Service Schedule JS ½ x per pad Page 12 Jenkins-Spader Business Forms Please refer to separate Price Sheet

13 PARTS ON ORDER / BACKLOG / SUBLET TRACKING The Parts On Order / Backlog / Sublet Tracking sheet is a communication tool which lists the work to be performed in the future. This sheet will show all jobs on which the service department is not presently working. Parts On Order / Backlog / Sublet Tracking JS x 15 Sold in multiples of 25 To Order Call: US Canada Fax: Page 13

14 WARRANTY CLAIM REGISTER The warranty claim register is used to measure the accuracy of the warranty program. It is important to have a scorecard for each manufacturer. The warranty claim register is laid out with easy-to-follow columns, and is printed on both sides of each page. Warranty Claim Register JS x 11 Printed on both sides Sold in multiples of 25 Page 14 Jenkins-Spader Business Forms Please refer to separate Price Sheet

15 DELIVERY REQUEST PACKET This packet is a communication tool between the sales department, service department, and accounting. It was designed with the intent of eliminating steps and confusion while increasing efficiency. Anyone in the dealership should be able to look at the D.R.P. and know what was included on the deal. Delivery Request Packet DRP 10 x 9½ Durable closed-side file jacket Sold in multiples of 50 RV HISTORY FILE FOLDER Set up one history file folder to track information on previous service work for each customer as well as one folder for each new and used unit in stock. RV History File Folder JS-310-R 11½ x 9½ Durable open-side file folder with 1/3 cut tab Sold in multiples of 100 Page 15

16 SPECIAL ORDER The special order form is printed on four-part carbonless paper, with the last sheet being card stock. The white copy is given to the customer or attached to the repair order. The yellow, pink and hard copies are placed alphabetically in the On Order file, which is preferably an open tub that is easily accessible for quick reference. The On Order file should be reviewed periodically for follow-up. Status notes or changes as they occur must be noted on all copies. When the part comes in, the copies are pulled from the On Order file. The hard copy can be mailed to advise the customer that the part has been received. If the customer is notified by phone, that should be recorded on the hard copy. If the part is for in-house requirements, the hard copy is given to the service writer. The pink copy is attached to the part received and placed alphabetically on the special orders rack. The yellow copy is filed alphabetically in the Special Orders In tub with information on how the customer was notified. This method of tracking special orders gives the parts department full control. When the customer comes in, the part can be retried efficiently and any amounts due are easily determined. Special Order JS-220 5½ x 8½ 4-part carbonless with last copy card-stock with perforated customer notification postcard (see above) Stock form or Imprint available Page 16 Jenkins-Spader Business Forms Please refer to separate Price Sheet

17 WARRANTY PARTS TAG The warranty parts tag is an excellent way to track warranty parts. The tag is attached to the part as it is removed by the technician. It includes all the information needed to track the part for warranty submission including a place for notes. The intent of this form is to answer any questions pertaining to the part as it is held for warranty resolution. Attachment wire included. Warranty Parts Tag JS-WPT 4¾ x 2½ Ivory tag stock with reinforced hole Attachment wire included Sold in multiples of 250 (FRONT SIDE) (BACK SIDE) HULL DRAIN PLUG WARNING TAG The hull drain plug warning tag is used to warn customers that their hull drain plug has been removed and needs to be reinstalled. The person who removes the drain plug should attach this tag to the steering wheel of the boat as a reminder. Hull Drain Plug Warning Tag JS-HDP 4¾ x 2½ Bright red tag stock with reinforced hole Attachment wire included Sold in multiples of 500 To Order Call: US Canada Fax: Page 17

18 CONTINUOUS (TRACTOR-FED) PAPER AND FORMS These continuous forms are designed to work with Spader Software and your dot-matrix tractor-feed printer. CONTINUOUS REPAIR ORDER Continuous repair order paper is compatible with Spader Service Management software. The form is available in one, two or three parts (2 and 3-parts are carbonless), with the 1-part or last part being an index stock hard copy. The repair order paper can be ordered with your company name, address and logo pre-printed, or plain for the software to fill in. Continuous Repair Order Paper JS-RO1 / RO2 / RO3 9½ x 11 White tractor-feed paper Available in 1-part card-stock, 2-part carbonless (last copy is card stock), or 3-part carbonless (last copy is card stock) Stock or Imprint CONTINUOUS INVOICE / PURCHASE ORDER This general-purpose continuous form can be used for invoices and/ or purchase orders with Spader Parts & Accessories Management software. It is available as a three-part carbonless form. The form can be ordered with a four-line company name/address imprint and logo, or blank for the software to fill in. Continuous Invoice / Purchase Order JS-510 9½ x 11 White tractor-feed paper with boxes predrawn 3-part carbonless paper Stock or Imprint CONTINUOUS STATEMENT The continuous statement, available in one-part or two-part, is compatible with Spader Accounts Receivable software. The software can fill in your company name and address information, or the form is available with a four-line imprint. Continuous Statement JS-520 9½ x 11 White tractor-feed paper Available in 1-part or 2 -part carbonless with boxes and word preprinted as shown Stock or Imprint Page 18 Jenkins-Spader Business Forms Please refer to separate Price Sheet

19 LASER CHECK This general-purpose check is compatible with Spader Accounts Payable software and your laser printer. Checks are available in one-part, two-part or three-part and are full-body crash imprinted with your choice of colors (blue, green, gray, yellow, brown, burgundy or red). Checks are printed in black ink. You are allowed five heading lines for your imprint. Two bank information lines, bank transit number (ABA fraction), static consecutive MICR encoding are standard. Arabic numbers are in red. Starting check number should be specified. Bank check orders must be accompanied by a sample bank check marked VOID or a bank-supplied specification sheet for MICR numbering information. (Deposit slips are not an acceptable sample.) Phone orders for bank checks cannot be accepted. Companion window envelopes are available. Laser Check LGCP-9400 / 9425 / ½ x 11 Three check styles available 5-line Imprint Specify starting check number Double Window Envelope (not shown) ENV-938 3¾ x 8 5/8 Confidential blue inside tint Top Window: 7/8 x 3½ ; 3/8 from top, 3/8 from left Bottom Window: 1 x 4 ; 3/4 from bottom, 5/8 from left To Order Call: US Canada Fax: Page 19

20 FOUR EASY WAYS TO ORDER BY MAIL Jenkins-Spader Forms 210 South Pinellas Avenue Suite 230 Tarpon Springs, FL order form on following page BY PHONE US: Canada: Monday through Friday, 8:00am to 4:30pm Eastern BY FAX order form on following page ONLINE NO BUSINESS FORM REMAINS FREE OF CHANGES, CORRECTION, AND/OR IMPROVEMENTS. JENKINS-SPADER RESERVES THE RIGHT TO MAKE REVISIONS TO FORMS AS REQUIRED AND SHIP THE MOST CURRENT VERSION. PLEASE INSPECT ALL GOODS WHEN YOU RECEIVE THEM. Page 20 Jenkins-Spader Business Forms Please refer to separate Price Sheet

21 ORDER FORM Jenkins-Spader Business Forms 210 South Pinellas Avenue, Suite 230 Tarpon Springs, FL CUSTOMER # PHONE # INVOICE TO: To Order Call: US Canada Fax: ORDERED BY FAX # SHIP TO: NAME ADDRESS CITY STATE/PROV ZIP/PC NAME ADDRESS CITY STATE/PROV ZIP/PC PAYMENT METHOD: SENDING CHECK CREDIT CARD VISA MC AmEx Discover CARD # CODE EXP DATE / CC ADDRESS/CITY/STATE-PROV/ZIP-PC SEE ORDERING INFORMATION ON BACK OF ORDER FORM To Order Call: US Canada Fax: Page 21

22 ORDERING INFORMATION FAST SERVICE Stock forms requiring no imprinting are normally shipped within two (2) business days of receipt of order. Imprinted forms are normally shipped within seven (7) business days of receipt of order. Starter Kits are shipped within one (1) business day (nonimprinted components) and seven (7) business days (imprinted components). During peak season (May through August), this timeframe may be extended. If this applies, you will be notified at the time you place your order. Please allow time for shipping. PLEASE GIVE US ADEQUATE TIME TO MEET THE DELIVERY DATE YOU NEED BY PLACING YOUR ORDER BEFORE YOU EXHAUST YOUR FORMS SUPPLY. SHIPPING Freight charges will be billed with each order. All orders to the U. S. A. (48 contiguous states) and Canada are shipped UPS Ground unless Special Handling is requested. Shipments to Alaska and Hawaii are shipped via UPS 2nd Day Air. Please provide accurate shipping information including physical address and phone number to aid in delivery. SPECIAL HANDLING UPS Next Day Air and UPS 2nd Day Air shipping are available at an extra cost. Shipments outside the 48 contiguous states via other services are also available at an additional cost. IMPRINTED FORMS On forms where an imprinted heading is available, a four-line imprint is free. If you want additional copy on your forms (as space permits), a rate of $14.75 will apply for each location on the form. If space permits, logos may be added to some forms when accompanied by B/W artwork. PLEASE INSPECT ALL GOODS WHEN YOU RECEIVE THEM Page 22 Jenkins-Spader Business Forms Please refer to separate Price Sheet

23 To Order Call: US Canada Fax: Page 23

24 Jenkins-Spader Business Forms US CANADA FAX BMR, Inc. dba Spader Business Management. All rights reserved.

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