INTEGRATING VOYAGE PARTNERS: straight-through processing in tanker and bulk commodity shipping

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "INTEGRATING VOYAGE PARTNERS: straight-through processing in tanker and bulk commodity shipping"

Transcription

1 INTEGRATING VOYAGE PARTNERS: straight-through processing in tanker and bulk commodity shipping While marine transport enables the lion s share of global trading in bulk commodities today, the business-to-business (B2B) information integration across the value chain of a voyage has yet to evolve. As both the shipping industry and commodity merchants face tighter profitability, they need to look at a holistic approach to improve efficiency and data quality through information integration. In this article, Thomas Pappas, Jay Rajagopal and Rashed Haq discuss a way to harness emerging information services and technology platforms. Imagine air travel today without online booking and checkin, flight tracker applications and other web-enabled conveniences. This technology traces back to 1953 when C.R. Smith, president of American Airlines, and R. Blair Smith, an IBM sales representative, developed the idea for a data processing system that could create and manage airline seat reservations and make that data instantly available electronically to agents at any location. Named the Semiautomated Business Research Environment (SABRE), this revolutionary system enabled American Airlines to replace the handwritten passenger reservations system of the 1950s with the automated reservations system for the future. Today, Sabre solutions, such as Travelocity and a host of others, make it easy for travelers to navigate through virtually all airline schedules and pricing information to book flights to anywhere in the world, then manage their travel from online check-in to flight tracking. Bulk oil, gas and commodity shipping has evolved in many ways over the years and today a number of voyaging software solutions are in use by ship owners and charterers. These solutions provide much of the functionality for chartering, operations, fuel management and settlement of marine contracts. But there is little sign of industry-wide data exchange and integration between all the partners in a voyage. The result is added costs related to manual data handling and, more importantly, lost opportunities to utilize readily available, accurate and actionable data to improve business results. How Much Data and How Does it Move Around Today? A charterer with 3,000 voyages each year would receive about 60,000 voyage data reports, primarily originating from ships and port agents, with a number of them containing duplicate information. These include estimated time of arrivals (ETAs), position reports, notice of readiness statements and port turn-around details. Globally, there are millions of these data reports each year in the bulk oil and gas trades alone, each containing numerous information elements. These reports are largely sent by between the ship and owner, charterer, port agents, brokers and cargo surveyors and are circulated internally by the charterers to their supply and trading departments. At the same time, vessel operators frequently have to convert position reports and other inputs into unique formats required by their various stakeholders. This amounts to a lot of manual data handling (see Figure 1). According to people in the voyage chain, two things are apparent. First, little has changed over the years in terms of how voyage information is gathered and shared. Second, when people need to know when their ship is arriving, or how much cargo is onboard, they either go to the latest or make a phone call to get the information. And even when an is available, or a position report is provided and available, people still make the phone call because they either don t trust the information or they want the latest information. The result: more phone calls and s to verify or update the last report. CROSSINGS: The Sapient Journal of Trading & Risk Management 44

2 Owner Ship Agents Cargo INSPECTORS BROKERS CHARTERER SUPPLIERS RECEIVER ETA Messages Statement of Fact Cargo Survey Notice of Readiness Daily Position Reports Cargo Instructions Voyage Orders Agency Nominations Bills of Lading Demurrage Invoices Figure 1: Examples of Information and Data Flowing Between Voyage Participants in Bulk Oil and Gas Shipping Information Sent Information Received Information Pass-through 45

3 Past Integration Attempts Many of the voyaging software vendors, agents and others have attempted to automate information flows but most of these integration attempts have not been adopted by end users. One agent developed a website for client use in tracking their ships and getting any information they might need. Today, this system serves its purpose internally to the company, but clients are not using it because the website doesn t easily integrate into their internal business processes. Vendors have built data interchange functionality into their voyaging packages, including very simplified Excel-based reporting tools for ships to send data by attachment, which could be uploaded into the client s data tables. This approach has not gained ground for a few reasons, including ship owners reluctance to increase the paperwork burden on their ships. And although these tools can also be used by other service providers downstream from the ships, such as shipbrokers, few have taken on the task of transforming ed data into a more usable form. In cases where charterers have a controlled fleet, they have had more success in getting electronic data directly from the ships, but spot voyage charters often make up the larger share of the voyages for many companies, leaving a lot of data handled manually. As the above examples show, because there are multiple participants for each voyage (see Figure 1), it is very difficult for any single participant or service provider to make a difference in the automation process. Therefore, it will take a concerted effort by the majority of participants before any meaningful change can occur. Figure 2: An Example of B2B Information Flow Between Voyage Participants Opportunity The immediate benefit from developing voyage-lifecycle B2B integration will be that organizations become more efficient as they are relieved of the burden of manual data handling and can give more attention to value-added activities. The additional benefit over time will be the availability of higher quality information for the marine transportation industry. For example, owners and charterers can fine-tune and improve their fuel-saving measures with better data; ship managers can improve planning and scheduling of crew changes, spare parts deliveries, repairs and other services that are highly dependent on reliable ship schedules; and cargo suppliers and receivers can improve berth scheduling at their cargo terminals. Additionally, the customers of marine transportation services trading and supply organizations will also benefit. The trading community has largely moved to straight-through processing (STP) through the entire commodity transaction lifecycle and is looking for improved efficiency and service levels elsewhere, such as in the voyage lifecycle. These organizations are becoming more sophisticated and their need for faster and better data delivered electronically into their trading systems is a strong driver for improved shipping data flows. As improvements occur, the broad data sets already in use by traders and other participants will become more robust and complete, leading to improved trading and supply decision quality. The Way Forward Today, there are a number of software packages offering various functions and infrastructure platforms that connect industry participants. These provide the opportunity for partners in a voyage, together with the software platforms and vendors, to collaboratively develop straight-through information and data processing for the voyage lifecycle. 3rd PARTY DATA PROVIDERS AGENTS INSPECTORS BROKERS SUPPLIER RECEIVER EXCHANGE PLATFORM Market Information AIS Information Voyage & Cargo Details Electronic Documents (Inspection Reports, Bunker Receipts, Bills of Lading, Invoices, etc.) SHIP SHIP OWNER VOYAGING APPLICATION CHARTERER VOYAGING APPLICATION Operations Chartering Accounting Accounting Operations Chartering Supply & Trading CROSSINGS: The Sapient Journal of Trading & Risk Management 46

4 Figure 2 illustrates the potential data flows that would be possible using an exchange, with a focus on the end users. The voyaging system acts as the focal point for all functions, stores associated data and makes that data available as needed by users. Just as the charterer and ship owner use voyaging applications, the other participants would have in-house software systems as appropriate for their organizations, making use of the data to serve their business needs. Integration and STP across organizations are the logical next steps to take full advantage of voyaging applications, with the need for connectivity applying to both internal and external data flows. By adding an exchange platform, voyaging applications can become much more useful. An exchange also enables linking to other hosted software or exchanges, such as pipeline or rail data exchanges that are integral to a supply and trading organization s activity. Automated integration across transportation modes also creates additional possibilities for organizations looking for new ways to drive efficiencies. A number of industry exchange services exist in shipping, such as the Oil Companies International Marine Forum s (OCIMF s) well-known Ship Inspection Report Exchange (SIRE) system. Consider how an exchange might work for voyaging information. At the start of a voyage, the owner or charterer invites the various parties to participate in a voyage work group, with each receiving the necessary transaction code and authorization details. All standard documents and data are shared within the designated voyage space and participants can download whatever they choose to capture into their internal voyaging systems. Individualized settings might allow participants to use data in whichever way they choose. Depending on each participant s role, they may have access to more or less information. For those owners and charterers who do not have voyaging systems, the exchange could provide some degree of functionality and graphic interface for enhancing their experience. Value-added functionality, like RSS feeds, alerts and document on-forwarding, could also be provided. This approach would be extremely efficient for all the participants and could provide significantly earlier access to important actionable information. Any solution will require leadership and collaboration between the transport suppliers and consumers, the intermediary participants and the software platforms and vendors. Alignment on the vision and agreement on relevant standards and protocols of the B2B Exchange will be necessary to collaborate across groups. B2B Exchanges exist primarily in three flavors: 1. Public/Independent These platforms are provided by an independent third party to multiple companies, as long as the companies adhere to the standards established by that third party. In the past and especially after the dot-com era, many public exchanges failed to gain ground due to such factors as lack of clout to influence buyers and suppliers, funding issues or a poor understanding of their market-place. 2. Consortia As public exchanges started dwindling, a small group of companies came together to form platforms to collaborate with their business partners (e.g., GM, Ford and DaimlerChrysler came together to form Covisint to interact with their suppliers, although Covisint has since transformed into an independent exchange). 3. Private This is a platform hosted by a single, usually large, company to facilitate business with its partners (e.g., Walmart s Retail Link ). Several private exchanges have thrived after the dot-com era because they successfully addressed governance and security concerns and were internally funded rather than relying on external sources. This gave companies the flexibility and power needed to establish the roadmap of their own exchange as they deemed fit. Since the formation of a consortium-based exchange enabling voyage partner integration would entail significant work by a group of companies, the two more immediately viable approaches involve individual companies taking up ownership for integration. 1. Building a private exchange Larger companies with significant chartering and voyage management activities would benefit from setting up their own private exchange and connecting it to other software providers for specific shipping functions both within their organization and, more importantly, to interact with external companies as part of voyage management activities. This assumes the companies have enough leverage to ensure their business partners use the exchange, rather than ignore it and continue to do business as usual. 2. Building a public exchange OCIMF s SIRE program brought together various shipping parties (charterers, inspectors, ship owners) for a specific function using 47

5 standardized data interchange formats and eliminated such issues as privacy concerns related to visibility of competitor data. The funding for SIRE is based on member subscription fees. Along similar lines, an independent voluntary body or a private third party (such as a software vendor) could set up a public exchange to facilitate collaboration among the various parties. Such a platform could also connect to other platforms to ensure that the entire voyage lifecycle is covered. Whatever the approach, it is imperative for participating individual organizations to ensure that a few key prerequisites are addressed: 1. Redesigning business processes to eliminate manual work and paper trails 2. Architecting and deploying technology solutions that are able to talk with each other and with outside applications over the Internet 3. Identifying and providing value-added services that maximize the benefits of STP, thus differentiating one firm s customer service from its competitors Conclusion It is widely recognized and agreed that seagoing officers are increasingly burdened by paperwork and administrative workload; the same problem applies to shore organizations. These impair the ability to accomplish important value-added functions. As the benefits of B2B integration and STP become more widely recognized in shipping, voyaging software vendors and other stakeholders can continue to work together to develop common standards and protocols for integration, with the potential to deliver benefits across the industry. Ship owners and other commercial operators that see this opportunity and translate it into a strategy have the best chance of reaping the benefits of data integration and STP ahead of their competitors. Thomas Pappas is a Director with Sapient Global Markets Midstream Practice focusing on marine transportation. Prior to Sapient Global Markets, Tom worked extensively in commercial, operational and risk assurance roles in the bulk oil and gas shipping industry, including 27 years with a major oil company. Jay Rajagopal is a Director with Sapient Global Markets Midstream Practice and focuses on building and executing strategic initiatives for midstream companies. He has led several large advisory and technology implementation engagements across the midstream value chain, including pipeline management systems, gas utility systems and trading packages. Rashed Haq is a Vice President of Business Consulting at Sapient Global Markets. Based in Houston, Rashed specializes in trading, supply logistics and risk management. He works with oil, gas and power companies to create innovative capabilities, processes and solutions for their most complex challenges in business operations. CROSSINGS: The Sapient Journal of Trading & Risk Management 48

Better control = improved business performance

Better control = improved business performance Better control = improved business performance ShipDecision is a maritime Software as a Service (SaaS) solution that helps organize the sharing and use of information among business partners in the Maritime

More information

IBM Sterling B2B Integrator

IBM Sterling B2B Integrator IBM Sterling B2B Integrator B2B integration software to help synchronize your extended business partner communities Highlights Enables connections to practically all of your business partners, regardless

More information

OnAsset Intelligence Capabilities Brief

OnAsset Intelligence Capabilities Brief OnAsset Intelligence Capabilities Brief We deliver Turnkey Solutions: Real time asset location, utilization and condition awareness Control tower visualization of global operations Live alerts for asset

More information

Enterprise intelligence in modern shipping

Enterprise intelligence in modern shipping Enterprise intelligence in modern shipping Leveraging commercial and cost performance with data analytics 7th Capital Link Greek Shipping Forum 16 February 2016 Agenda I. What is Enterprise Intelligence?

More information

Presentation by Cpt. George Karantonis HSQE & Vetting Manager DPA / CSO / MLC Rep EUROTANKERS INC.

Presentation by Cpt. George Karantonis HSQE & Vetting Manager DPA / CSO / MLC Rep EUROTANKERS INC. Presentation by Cpt. George Karantonis HSQE & Vetting Manager DPA / CSO / MLC Rep EUROTANKERS INC. What is vetting Ship vetting is an in-depth assessment of a ship with respect to its quality and that

More information

Revenue Accounting Solutions

Revenue Accounting Solutions Revenue Accounting Solutions Contents Revenue Accounting Solutions RAPID Passenger RAPID Cargo RAPID Analytics RAPID Managed Services 1 3 9 15 21 1 Revenue Accounting Solutions Mercator is revolutionizing

More information

International Freight Forwarding 101

International Freight Forwarding 101 International Freight Forwarding 101 Presented by Ascent Global Logistics Micah Holst President International Freight Forwarding Intro Who We Are Ascent Global Logistics is a full service global logistics

More information

Loading Master Training

Loading Master Training Loading Master Training 2017-2018 HSE, knowledge, insight, awareness, skill, control, efficiency, time to name just a few are the necessary foundations for tank terminal and marine operations. This has

More information

EDI Services. Leveraging your investments in EDI for e-business advantage.

EDI Services. Leveraging your investments in EDI for e-business advantage. IBM Global Application Services Hosting- EDI Services Leveraging your investments in EDI for e-business advantage. IBM: the right choice for competitive advantage In today s on demand world, business relationships

More information

Automated Data Collection System

Automated Data Collection System Automated Data Collection System Process Overview Background The Seventy Sixth Session of the Maritime Safety Committee (MSC 76) and, concurrently, a Diplomatic Conference of the Contracting Governments

More information

Reinventing Supply Chain Finance

Reinventing Supply Chain Finance Reinventing Supply Chain Finance Unlocking Strategic Value for Procurement, Supply Chain, and Finance Professionals Part 2: Core Capabilities and Benefits By Bill McBeath October 2014 Table of Contents

More information

INTERTANKO Vetting Seminar March 10th, 2010 Dubai, U.A.E.

INTERTANKO Vetting Seminar March 10th, 2010 Dubai, U.A.E. INTERTANKO Vetting Seminar March 10th, 2010 Dubai, U.A.E. Fritz Heidenreich President Heidenreich Innovations LLC fritz@heidenreich.net +1.203.413.2030 Agenda Terminal Vetting Database OCIMF Officer Matrix

More information

Loading Master for Oil, LNG/Gas and Petrochemical Terminals

Loading Master for Oil, LNG/Gas and Petrochemical Terminals An Intensive 5 Day Training Course Loading Master for Oil, LNG/Gas and Petrochemical Terminals 30 Sep - 04 Oct 2018, Dubai 14-FEB-18 This course is Designed, Developed, and will be Delivered under ISO

More information

MEETS MOBILE MAINFRAME. Access information anytime, anywhere

MEETS MOBILE MAINFRAME. Access information anytime, anywhere MAINFRAME MEETS MOBILE Access your Adabas & Natural and mainframe applications from anywhere TABLE OF CONTENTS 1 Introduction 1 Access information anytime, anywhere 2 Secure integration with mainframe

More information

Digital Transformation - What s Happening in Waste and Recycling Tech, Software, Cloud, Data, Mobile & Analytics?

Digital Transformation - What s Happening in Waste and Recycling Tech, Software, Cloud, Data, Mobile & Analytics? Delivering Digital Transformation in Waste & Recycling Companies Digital Transformation - What s Happening in Waste and Recycling Tech, Software, Cloud, Data, Mobile & Analytics? ISB Global Software Platforms

More information

International Freight Forwarding 101

International Freight Forwarding 101 International Freight Forwarding 101 Presented by Ascent Global Logistics Micah Holst President International Freight Forwarding Import and Export 101 - Agenda 12 Key Steps to the International Shipping

More information

Striking the Balance Between Risk and Reward

Striking the Balance Between Risk and Reward Experience the commitment Striking the Balance Between Risk and Reward in payments modernization Staying competitive in financial services requires meeting everincreasing customer expectations for digital

More information

Audit of Weighing Services. Audit and Evaluation Services Final Report Canadian Grain Commission

Audit of Weighing Services. Audit and Evaluation Services Final Report Canadian Grain Commission Audit and Evaluation Services Final Report Canadian Grain Commission November 2016 Table of Contents 1. EXECUTIVE SUMMARY... 2 Conclusion... 2 Statement of Assurance... 2 2. INTRODUCTION... 3 Authority

More information

TRANSPORTATION MANHATTAN ACTIVE. A Comprehensive Solution for Complex Logistics Networks. With Manhattan Active Transportation you can:

TRANSPORTATION MANHATTAN ACTIVE. A Comprehensive Solution for Complex Logistics Networks. With Manhattan Active Transportation you can: MANHATTAN ACTIVE TRANSPORTATION A Comprehensive Solution for Complex Logistics Networks LOGISTICS COMPLEXITIES AND SERVICE-LEVEL EXPECTATIONS have increased dramatically in today s world. Supply chains

More information

Intelligent logistics from the entrepreneurial perspective

Intelligent logistics from the entrepreneurial perspective Intelligent logistics from the entrepreneurial perspective Marc Huybrechts, President CLECAT International Maritime Congress, Szczecin, Poland 13 June 2013 Agenda CLECAT Our role Globalisation and trade

More information

Why Businesses Love Payables Lockbox

Why Businesses Love Payables Lockbox Why Businesses Love Payables Lockbox (And Yours Should, Too!) A whitepaper examining how businesses can streamline accounts payable processing, reduce payment processing time, and lower accounts payable

More information

RECEIVABLES360 INTEGRATED RECEIVABLES FOR CORPORATIONS

RECEIVABLES360 INTEGRATED RECEIVABLES FOR CORPORATIONS INTEGRATED RECEIVABLES FOR CORPORATIONS ACCELERATE WORKING CAPITAL AND BETTER MANAGE LIQUIDITY WITH STRAIGHT-THROUGH PROCESSING ACROSS ALL PAYMENT CHANNELS. PAYMENT AGGREGATION EPBB Internet Cash PAYMENT

More information

Lufthansa accelerates the progress of travel innovation. DXC Technology services designs and implements Open API for leading German airline

Lufthansa accelerates the progress of travel innovation. DXC Technology services designs and implements Open API for leading German airline Objective Create an Open API for external developers to make data more available in order to encourage innovation of travel services Approach Issued request for proposal to vendors with appropriate technical

More information

Best of Breed Automation September 2014

Best of Breed Automation September 2014 www.pwc.com Best of Breed Automation September 2014 Tom Torlone Managing Director, US Leader Shared Services and Outsourcing Advisory Tom is a Managing Director at and is the U.S. Leader of the firm s

More information

SIMULATION ON DEMAND: Using SIMPROCESS in an SOA Environment

SIMULATION ON DEMAND: Using SIMPROCESS in an SOA Environment SIMULATION ON DEMAND: Using SIMPROCESS in an SOA Environment Joseph M DeFee Senior Vice President Advanced Systems Division CACI Services-Oriented Architecture The one constant in business is change. New

More information

Reining in Maverick Spend. 3 Ways to Save Costs and Improve Compliance with e-procurement

Reining in Maverick Spend. 3 Ways to Save Costs and Improve Compliance with e-procurement 3 Ways to Save Costs and Improve Compliance with e-procurement Contents The Need to Eliminate Rogue Spending Exists for all Businesses...3 Leveraging Technology to Improve Visibility...5 Integrate your

More information

Product. Corillian Business Online Business Banking Solutions on the Industry s Leading Online Banking Platform

Product. Corillian Business Online Business Banking Solutions on the Industry s Leading Online Banking Platform Product Corillian Business Online Business Banking Solutions on the Industry s Leading Online Banking Platform Product In light of the financial crisis exposing market uncertainty and increased competition,

More information

Company Overview THE LEADER IN CLOUD-BASED GLOBAL TRADE MANAGEMENT

Company Overview THE LEADER IN CLOUD-BASED GLOBAL TRADE MANAGEMENT Company Overview THE LEADER IN CLOUD-BASED GLOBAL TRADE MANAGEMENT Global Trade is Fast The world of global trade is fast-paced, ever-changing, always evolving. In order to keep pace, your supply chain

More information

Beyond EDI Unlocking new value with transactions enabled by SAP Ariba and the Ariba Network

Beyond EDI Unlocking new value with transactions enabled by SAP Ariba and the Ariba Network Beyond EDI Unlocking new value with transactions enabled by SAP Ariba and the Ariba Network As a global trading community, the Ariba Network serves as a business-to-business marketplace for buying and

More information

A BPM Partners ebook. Performance Management: The Next Generation. The Official Guide

A BPM Partners ebook. Performance Management: The Next Generation. The Official Guide A BPM Partners ebook Performance Management: The Next Generation The Official Guide November 2017 2017 BPM Partners, Inc. All material contained in this document remains the property of BPM Partners and

More information

Blockchain in Shipping

Blockchain in Shipping Blockchain in Shipping OLD MODEL Mixed communication channels in shipping Lack of transparency FORWARDER SHIPOWNER AGENT TRADER BROKER BROKER FORWARDER NEGATIVE IMPACT: Charterers overspend unto 10% on

More information

Sage 300 ERP 2014 Get more done.

Sage 300 ERP 2014 Get more done. Sage 300 ERP 2014 Get more done. Get more done by connecting your business, providing a better customer experience, and increasing revenue. New web and mobile functionality: driving better customer experiences

More information

Solutions. Cash & Logistics Intelligent and Integrated Solutions to Optimize Currency Levels, Reduce Expenses and Improve Control

Solutions. Cash & Logistics Intelligent and Integrated Solutions to Optimize Currency Levels, Reduce Expenses and Improve Control Solutions Cash & Logistics Intelligent and Integrated Solutions to Optimize Currency Levels, Reduce Expenses and Improve Control Solutions The financial services industry faces a number of new challenges

More information

Hubspan White Paper: ecommerce Integration

Hubspan White Paper: ecommerce Integration : How Hubspan and CNET ChannelOnline Streamline B2B ecommerce with Punchout GLOBAL INTEGRATION ON DEMAND Executive Summary: with Punchout Streamlining B2B ecommerce improves shopping experience, customer

More information

The Enel Vetting system Shipping Safety and Marine risk assessment

The Enel Vetting system Shipping Safety and Marine risk assessment The Enel Vetting system Shipping Safety and Marine risk assessment Roma, 07 Novembre 2011 Enel Group Enel is Italy's largest power company, and Europe's second listed utility by installed capacity. It

More information

Paperless trade facilitation for SMEs

Paperless trade facilitation for SMEs Paperless trade facilitation for SMEs Mark GOH Prepared for UNNExT workshop on paperless trade facilitation for SMEs 2-3 Feb 2015, Bangkok, UN Conference Centre Paperless trade facilitation 1 Agenda Overview

More information

Kraft Heinz Accounts Payable Update Electronic Invoicing

Kraft Heinz Accounts Payable Update Electronic Invoicing Kraft Heinz Accounts Payable Update Electronic Invoicing Overview As you may be aware from previous communications, Kraft Heinz is implementing several changes in our Procurement and Accounts Payable areas.

More information

Colleagues. Clients. Connected.

Colleagues. Clients. Connected. Colleagues. Clients. Connected. Table of Contents All About Thomson Reuters Onvio... 1 Onvio Documents... 4 Onvio Client Center... 6 Onvio Time and Billing... 8 Onvio Project Manager... 9 Onvio Trial

More information

Network and Route Performance Management

Network and Route Performance Management Solution in Detail Passenger Travel and Leisure Executive Summary Solution Overview Contact Us Network and Route Performance Running a Profitable Travel and Leisure Business Running Profitably Controlling

More information

Real-Time, Right Time-Selling Rapidly Sensing and Responding to Prospect Demand within Complex Sales Processes

Real-Time, Right Time-Selling Rapidly Sensing and Responding to Prospect Demand within Complex Sales Processes Real-Time, Right Time-Selling Rapidly Sensing and Responding to Prospect Demand within Complex Sales Processes 0 Executive Summary Real-Time Responsiveness Can Transform Complex-Product Industries Some

More information

Billing Strategies for. Innovative Business Models

Billing Strategies for. Innovative Business Models Billing Strategies for Innovative Business Models How Boring Old Billing Could Be the Competitive Advantage You Never Knew You Had Billing Strategies for Innovative Business Models Page: 1 Introduction

More information

Maritime Intelligence Risk Suite

Maritime Intelligence Risk Suite IHS MARITIME & TRADE Maritime Intelligence Risk Suite Whatever your risk... Whatever your risk... Identifying and evaluating maritime risk is a challenging business for marine insurers, finance, ship owners,

More information

USING BIG DATA & ANALYTICS TO MAKE SMARTER DECISIONS

USING BIG DATA & ANALYTICS TO MAKE SMARTER DECISIONS USING BIG DATA & ANALYTICS TO MAKE SMARTER DECISIONS Capt Rohit Talwar Big Data Frontier for Analytics & Smarter Decisions COMPLEXITY: Big Data refers to datasets whose size is beyond the ability of a

More information

EDI in the Procurement Process BOSCH EDI in the Procurement Process

EDI in the Procurement Process BOSCH EDI in the Procurement Process BOSCH EDI in the Procurement Process Page 1 of 15 Content 1. What is EDI... 3 2. EDI between BOSCH and the supplier... 4 3. How does EDI "work" with BOSCH?... 7 3.1. Classic EDI in procurement and logistics...

More information

invest in leveraging mobility, not in managing it Solution Brief Mobility Lifecycle Management

invest in leveraging mobility, not in managing it Solution Brief Mobility Lifecycle Management MOTOROLA MOBILITY LIFECYCLE MANAGEMENT invest in leveraging mobility, not in managing it If you have any doubt about the impact of mobility on your future, consider this: In a recent Broadsoft survey of

More information

Field Service Management: Strategies to Improve Profit and Customer Loyalty

Field Service Management: Strategies to Improve Profit and Customer Loyalty Whitepaper May 2017 Field Service Management: Strategies to Improve Profit and Customer Loyalty Section 01 Synopsis This paper is for companies that provide service for installed equipment and machinery

More information

Operations Impact Analysis for Applications Onboarding Strategies

Operations Impact Analysis for Applications Onboarding Strategies Operations Impact Analysis for Applications Onboarding Strategies Steven Izzo, Elissa Matthews, Vanita Katkar Bell Labs Alcatel-Lucent Murray Hill, New Jersey Abstract Service providers are being thrust

More information

MAS 500. MAS 500 Version 7.0 Pre-Release Guide

MAS 500. MAS 500 Version 7.0 Pre-Release Guide MAS 500 MAS 500 Version 7.0 Pre-Release Guide February 2004 Table of Contents Overview...1 Availability...1 Global Usability Enhancements...1 Distribution Enhancements...2 Manufacturing Enhancements...5

More information

e-navigation Frequently Asked Questions

e-navigation Frequently Asked Questions e-navigation Frequently Asked Questions 1. What is e-navigation? e-navigation is an International Maritime Organization (IMO) led concept based on the harmonisation of marine navigation systems and supporting

More information

Processing ISF Transactions Table of Contents

Processing ISF Transactions Table of Contents Processing ISF Transactions Table of Contents Processing ISF Transactions Table of Contents... 1 Overview of Processing ISF Transactions... 3 Entering a New ISF Transaction... 5 Finding an Existing Transaction...

More information

MANUFACTURING ERP SOFTWARE BUYERS GUIDE

MANUFACTURING ERP SOFTWARE BUYERS GUIDE JobBOSS. Shop management solutions. MANUFACTURING ERP SOFTWARE BUYERS GUIDE A guide to selecting the right shop management system. jobboss.com 2 MANUFACTURING ERP SOFTWARE BUYERS GUIDE CHOOSING THE RIGHT

More information

TANKER SAFETY ISSUES. Mr Paul Markides Director OCIMF

TANKER SAFETY ISSUES. Mr Paul Markides Director OCIMF TANKER SAFETY ISSUES Mr Paul Markides Director OCIMF ITOPF/INTERTANKO/OCIMF International Seminar on Tanker Safety, Pollution Prevention and Spill Preparedness Shanghai, People s Republic of China 8 December

More information

Key Benefits. Overview. Field Service empowers companies to improve customer satisfaction, first time fix rates, and resource productivity.

Key Benefits. Overview. Field Service empowers companies to improve customer satisfaction, first time fix rates, and resource productivity. Field Service empowers companies to improve customer satisfaction, first time fix rates, and resource productivity. Microsoft delivers advanced scheduling, resource optimization and mobile enablement capabilities

More information

Binding quotes. Immediate booking. Zero wait.

Binding quotes. Immediate booking. Zero wait. Binding quotes. Immediate booking. Zero wait. SEND Place airfreight orders faster than ever before. 208.5 Change is in the air Obtaining quotes, placing bookings and tracking shipments is a time-consuming

More information

Produce Traceability Initiative Best Practices for Product Substitutions

Produce Traceability Initiative Best Practices for Product Substitutions Produce Traceability Initiative Best Practices for Product Substitutions About this Best Practice Guideline (Revision 1.1) Best practices are generally accepted, informally standardized techniques, methods

More information

IMO; the facilitation and security of maritime transport

IMO; the facilitation and security of maritime transport IMO; the facilitation and security of maritime transport Graham Mapplebeck Head Facilitation Section UNECE - PIREAUS 17 September 2008 1 The IMO Convention: "to provide machinery for cooperation among

More information

TABLE OF CONTENTS DOCUMENT HISTORY

TABLE OF CONTENTS DOCUMENT HISTORY TABLE OF CONTENTS DOCUMENT HISTORY 4 UPDATE 17D 4 Revision History 4 Overview 4 Optional Uptake of New Features (Opt In) 5 Update Tasks 5 Feature Summary 6 Supply Chain Collaboration 7 Streamline Collaboration

More information

INTERTANKO. Payment Performance System (PPS) Together we can make a difference

INTERTANKO. Payment Performance System (PPS) Together we can make a difference INTERTANKO Payment Performance System (PPS) Together we can make a difference PAYMENT PERFORMANCE SYSTEM (PPS): Together we can make a difference https://www.intertankopps.com 20 May 2016 Contents 1 Introduction...

More information

Source Capture Solutions

Source Capture Solutions Resource Guide Source Capture Solutions A Resource Guide to Web-Based Deposit Capture Solutions from Fiserv October 2013, Version 1.0 Contents 3 ATM Source Capture 3 Branch Source Capture 4 Central Source

More information

Trade Transformation. CBP Initiatives for 21 st Century Trade. September 2012

Trade Transformation. CBP Initiatives for 21 st Century Trade. September 2012 Trade Transformation CBP Initiatives for 21 st Century Trade September 2012 1 Evolving our Mission 2 A Day at the U.S. Border CBP protects more than: 5,000 miles of border with Canada 1,900 miles of border

More information

Business Alignment Through the DevOps Loop

Business Alignment Through the DevOps Loop Business Alignment Through the DevOps Loop Introduction CIOs are more focused than ever on moving from project-based, Waterfall projects to continuous delivery of working software. Agile, Lean, and DevOps

More information

Purchasing, logistics, and support activities

Purchasing, logistics, and support activities Purchasing, logistics, and support activities Perspective In previous lectures we talked about ways that goods and services are marketed, promoted, and sold. In terms of the value chain, this involves:

More information

DHL INDUSTRIAL PROJECTS SPECIALIZED LOGISTICS SAFELY AND SKILLFULLY EXECUTED

DHL INDUSTRIAL PROJECTS SPECIALIZED LOGISTICS SAFELY AND SKILLFULLY EXECUTED DHL INDUSTRIAL PROJECTS SPECIALIZED LOGISTICS SAFELY AND SKILLFULLY EXECUTED DHL Global Forwarding Excellence. Simply delivered. dhl.com/industrialprojects DHL Global Forwarding (UK) Limited Industrial

More information

Your reefer shipping partner

Your reefer shipping partner Your reefer shipping partner Refrigerated cargo requires the specialised care of a containerised shipping company. At Safmarine, we offer you fast transit times, excellent cargo care, state-of-theart equipment,

More information

HOW BPM CAN HELP YOU MODERNIZE LEGACY APPLICATIONS

HOW BPM CAN HELP YOU MODERNIZE LEGACY APPLICATIONS HOW BPM CAN HELP YOU MODERNIZE LEGACY APPLICATIONS BPM is the discipline of systematically improving the efficiency and flexibility of an organization's operations. How BPM can help you modernize legacy

More information

LIFE CYCLE OF SHIPS AND OFFSHORE STRUCTURES: HULL INSPECTION AND MAINTENANCE SYSTEM

LIFE CYCLE OF SHIPS AND OFFSHORE STRUCTURES: HULL INSPECTION AND MAINTENANCE SYSTEM LIFE CYCLE OF SHIPS AND OFFSHORE STRUCTURES: HULL INSPECTION AND MAINTENANCE SYSTEM S. G. Kalghatgi, C. Serratella and J. B. Hagan American Bureau of Shipping, USA Keywords: Hull inspection, risk-based

More information

MYMSC A SIMPLE GUIDE

MYMSC A SIMPLE GUIDE MYMSC A SIMPLE GUIDE October 2017 INTRODUCING MYMSC Our new secure online portal, mymsc, provides 24/7 access to real-time information, enabling you to manage your freight with ease. With the new SOLAS

More information

AUMENTUM RECORDER. REUTERS/Aly Song

AUMENTUM RECORDER. REUTERS/Aly Song AUMENTUM RECORDER REUTERS/Aly Song REUTERS/Vincent Kessler AUMENTUM RECORDER OUR COMPREHENSIVE AND INTEGRATED RECORDS MANAGEMENT SOLUTION HELPS INCREASE PRODUCTIVITY AND ACCURACY, IMPROVE CUSTOMER SERVICE

More information

White Paper. What Every SaaS Company Should Know About Integrating with Its Customers

White Paper. What Every SaaS Company Should Know About Integrating with Its Customers White Paper What Every SaaS Company Should Know About Integrating with Its Customers 1 Table of contents The SaaS Organization Paradigm 4 Top Challenges for SaaS Vendors 4 The Integration Challenge 5 Elevating

More information

WORKFLOW AUTOMATION AND PROJECT MANAGEMENT FEATURES

WORKFLOW AUTOMATION AND PROJECT MANAGEMENT FEATURES Last modified: October 2005 INTRODUCTION Beetext Flow is a complete workflow management solution for translation environments. Designed for maximum flexibility, this Web-based application optimizes productivity

More information

Creating Baseline Analytics and Automated Reporting for Improved Decision Making in the Maritime Transportation System

Creating Baseline Analytics and Automated Reporting for Improved Decision Making in the Maritime Transportation System Creating Baseline Analytics and Automated Reporting for Improved Decision Making in the Maritime Transportation System Jason Tieman, Director of Maritime Solutions June 26-28, 2012 Better visibility leads

More information

An RS2 White Paper. How Retailers Can Profit From Their Acquirer: An Introduction To Merchant Web Portals

An RS2 White Paper. How Retailers Can Profit From Their Acquirer: An Introduction To Merchant Web Portals An RS2 White Paper How Retailers Can Profit From Their Acquirer: An Introduction To Merchant Web Portals Introduction In the current economic climate, merchants are increasingly looking for ways to both

More information

Understanding Your Enterprise API Requirements

Understanding Your Enterprise API Requirements Understanding Your Enterprise Requirements Part 2: The 3 management platforms which architecture model fits your business? Strategically choosing the right management architecture model will ensure your

More information

Report Automation in the Travel Industry

Report Automation in the Travel Industry a product of Softcrylic Report Automation in the Travel Industry White Paper TapestryKPI Reporting TapestryKPI is a SaaS based solution tackling the challenge of aggregating disparate from multiple sources

More information

DEFINING REVERSE LOGISTICS PLATFORMS

DEFINING REVERSE LOGISTICS PLATFORMS DEFINING REVERSE LOGISTICS PLATFORMS WHAT ARE THEY AND HOW DO THEY WORK? WHITE PAPER 2017 INTRODUCTION Driven by the desire to capture savings throughout the entire supply chain, retailers and consumer

More information

Bringing Omnichannel to Microsoft Dynamics 365. Bridging the Gap between Customer Demand and Existing Technology

Bringing Omnichannel to Microsoft Dynamics 365. Bridging the Gap between Customer Demand and Existing Technology Bringing Omnichannel to Microsoft Dynamics 365 Bridging the Gap between Customer Demand and Existing Technology The Expanding Definition of Customer Engagement: The Customer Perspective In the blink of

More information

4/26. Analytics Strategy

4/26. Analytics Strategy 1/26 Qlik Advisory As a part of Qlik Consulting, Qlik Advisory works with Customers to assist in shaping strategic elements related to analytics to ensure adoption and success throughout their analytics

More information

WHITE PAPER. BPM for Structural Integrity Management in Oil and Gas Industry. Abstract

WHITE PAPER. BPM for Structural Integrity Management in Oil and Gas Industry. Abstract WHITE PAPER BPM for Structural Integrity Management in Oil and Gas Industry Saurangshu Chakrabarty Abstract Structural Integrity Management (SIM) is an ongoing lifecycle process for ensuring the continued

More information

RESOLUTION MSC.325(90) (adopted on 24 May 2012) AMENDMENTS TO THE INTERNATIONAL CONVENTION FOR THE SAFETY OF LIFE AT SEA, 1974, AS AMENDED

RESOLUTION MSC.325(90) (adopted on 24 May 2012) AMENDMENTS TO THE INTERNATIONAL CONVENTION FOR THE SAFETY OF LIFE AT SEA, 1974, AS AMENDED RESOLUTION MSC.325(90) THE MARITIME SAFETY COMMITTEE, RECALLING Article 28(b) of the Convention on the International Maritime Organization concerning the functions of the Committee, RECALLING FURTHER article

More information

SYSPRO Product Roadmap Q Version 03

SYSPRO Product Roadmap Q Version 03 SYSPRO Product Roadmap Q4 2017 Version 03 This roadmap is intended for use as a guideline and for information purposes only, and represents SYSPRO s current view of our product direction. Due to the dynamic

More information

Using the New Payments Platform. How the NPP and its overlay services will work together to create great customer experiences

Using the New Payments Platform. How the NPP and its overlay services will work together to create great customer experiences Using the New Payments Platform How the NPP and its overlay services will work together to create great customer experiences Authors: Nathan Churchward and Natalie Yan-Chatonsky 3 March 2016 Contents 02

More information

SERVICE ORIENTED ARCHITECTURE (SOA)

SERVICE ORIENTED ARCHITECTURE (SOA) International Civil Aviation Organization SERVICE ORIENTED ARCHITECTURE (SOA) ICAO APAC OFFICE BACKGROUND SOA not a new concept. Sun defined SOA in late 1990s to describe Jini. Services delivered over

More information

TECHNOLOGY INNOVATION IN INTERNATIONAL ASSIGNMENT MANAGEMENT

TECHNOLOGY INNOVATION IN INTERNATIONAL ASSIGNMENT MANAGEMENT WEBCAST TECHNOLOGY INNOVATION IN INTERNATIONAL ASSIGNMENT MANAGEMENT 24 April 2013 Vince Cordova, New York Frederic Franchi, London Today we will: Review the current and future state of international assignment

More information

Sage Peachtree Product Overview. New! Sage Peachtree 2012

Sage Peachtree Product Overview. New! Sage Peachtree 2012 Sage Peachtree 2009 2012 Product Overview New! Sage Peachtree 2012 Sage Peachtree is the accurate, easy-to-use accounting software that provides the insights and control you need. With the Sage Peachtree

More information

Solution Overview : The IBM Government Industry Framework

Solution Overview : The IBM Government Industry Framework Meng Tay Software Consultant IBM Vietnam Solution Overview : The IBM Government Industry Framework 2010 IBM Corporation Challenges governments face in this economic environment Reduce costs Virtualization

More information

Achieving Port Efficiency and. Paperless Clearance in Ghana

Achieving Port Efficiency and. Paperless Clearance in Ghana Achieving Port Efficiency and Paperless Clearance in Ghana Carl A. Sackey Product Development Manager, GCNet About Ghana Community Network Services Limited (GCNet) Incorporated in 2000 as a Public-Private

More information

Oracle Real-Time Scheduler Benchmark

Oracle Real-Time Scheduler Benchmark An Oracle White Paper November 2012 Oracle Real-Time Scheduler Benchmark Demonstrates Superior Scalability for Large Service Organizations Introduction Large service organizations with greater than 5,000

More information

Building a Winning Business Case for HCM SaaS

Building a Winning Business Case for HCM SaaS Building a Winning Business Case for HCM SaaS Mark Bray, Principal Consultant ISG WHITE PAPER 2016 Information Services Group, Inc. All Rights Reserved INTRODUCTION The number of enterprises that experience

More information

WHITE PAPER. CalAmp Connect An Enterprise M2M Application Enablement Platform

WHITE PAPER. CalAmp Connect An Enterprise M2M Application Enablement Platform WHITE PAPER CalAmp Connect An Enterprise M2M Application Enablement Platform EXECUTIVE SUMMARY In today s complex, competitive landscape, it is no longer enough to have a basic M2M solution in place. Increased

More information

Visibility in the Inbound Supply Chain Finding a Clear Competitive Advantage as Complexity Grows

Visibility in the Inbound Supply Chain Finding a Clear Competitive Advantage as Complexity Grows Visibility in the Inbound Supply Chain Finding a Clear Competitive Advantage as Complexity Grows A GT Nexus White Paper The Inbound Supply Chain Is a Complicated Affair As global supply chains grow in

More information

Fundamentals of Information Systems, Seventh Edition

Fundamentals of Information Systems, Seventh Edition Fundamentals of Information Systems, Seventh Edition Chapter 5 Electronic and Mobile Commerce and Enterprise Systems Fundamentals of Information Systems, Seventh Edition 1 Why Learn About Electronic and

More information

Cognitive enterprise archive and retrieval

Cognitive enterprise archive and retrieval Cognitive enterprise archive and retrieval IBM Content Manager OnDemand provides quick, efficient access to critical documents to enable an optimal customer experience Highlights Archive, protect and manage

More information

ANNEX 1. RESOLUTION MSC.325(90) (adopted on 24 May 2012)

ANNEX 1. RESOLUTION MSC.325(90) (adopted on 24 May 2012) Annex 1, page 1 ANNEX 1 RESOLUTION MSC.325(90) (adopted on 24 May 2012) ADOPTION OF AMENDMENTS TO THE INTERNATIONAL CONVENTION FOR THE SAFETY OF LIFE AT SEA, 1974, AS AMENDED THE MARITIME SAFETY COMMITTEE,

More information

number one Business Software Package

number one Business Software Package The UK s number one Business Software Package for the Sign, Digital and Print Industry! We love making a difference and are passionate about helping you achieve success......what ever that looks like to

More information

Amadeus solutions for Leisure Specialists

Amadeus solutions for Leisure Specialists Amadeus solutions for Leisure Specialists 2 Amadeus solutions for Leisure Specialists Need to get ahead? Amadeus can help you impress your customers with incredible leisure travel content, offer value-added

More information

Importing to the U.S.: Key requirements you need to be aware of

Importing to the U.S.: Key requirements you need to be aware of Importing to the U.S.: Key requirements you need to be aware of Eight areas of the importing process you should familiarize yourself with before you ship your goods to the U.S. If you re new to international

More information

SHIPPING COMPANY ORGANIZATION STRUCTURE MEETING TMSA REQUIREMENTS

SHIPPING COMPANY ORGANIZATION STRUCTURE MEETING TMSA REQUIREMENTS SHIPPING COMPANY ORGANIZATION STRUCTURE MEETING TMSA REQUIREMENTS Ioannis Makris Angelakos Hellas SA Technical Manager Naval Architect & Marine Engineer SHIPPING Shipping is carriage of goods by water

More information

Your promise. Delivered. HARVEST A FRUITFUL PARTNERSHIP FRUIT LOGISTICA

Your promise. Delivered. HARVEST A FRUITFUL PARTNERSHIP FRUIT LOGISTICA Your promise. Delivered. HARVEST A FRUITFUL PARTNERSHIP 1 COOL INNOVATION IS RIPE FOR THE PICKING Maersk Line brings unrivalled expertise to the world of reefer transportation. We have transported refrigerated

More information

DEMAND GEN REPORT BENCHMARK STUDY:

DEMAND GEN REPORT BENCHMARK STUDY: 2015 DEMAND GEN REPORT BENCHMARK STUDY: What s Working In Demand Generation Persona development, multichannel lead nurturing and predictive lead scoring are some of the key tools marketers plan to use

More information

go vertical. for Microsoft Dynamics AX About MBS Dev Professional Microsoft Dynamics AX Partner Wholesale Distribution Suite

go vertical. for Microsoft Dynamics AX About MBS Dev Professional Microsoft Dynamics AX Partner Wholesale Distribution Suite WDS Professional Microsoft Dynamics AX Partner Improve Quality Increase Competitive Edge Enhance Service Deliver Fast Reliable Solutions Wholesale Distribution Suite High Volume Distribution (HVD) Executive

More information