Required Textbook: Supply Chain Management: A Global Perspective by Nada Sanders

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1 UCLA Extension Global Supply Chain Management Course Number X Spring Quarter 2015 Mar 30 th Jun15 th (no meeting 5/25) 11 meetings Time: Mondays 6:30 9:30PM 5273 Boelter Hall Instructor:Ray C. Han, B.S Yale applied math/m.s Stanford systems engineering/ucla computer science/tsinghua(economics),peking University(economics), Renmin University(law, Marxism, public admin) At Yale I studied with renowned economics Professor Herb Scarf who initiated the field of supply chain management. I researched supply chain management problems in the department of industrial engineering at Tsinghua University which is one of the top engineering and business schools of China. I have worked at Oracle,Arthur Andersen(Accenture), and Perkins Coie rayhan@aya.yale.edu or rayhan@alumni.stanford.org Office Hours: after class or by appointment Required Textbook: Supply Chain Management: A Global Perspective by Nada Sanders To buy an ebook -- several options -- Wiley E-text for $59.50 (this is a downloadable vital source ebook) or search - sanders global supply chain $59.50 for a 360 day subscription or Amazon.com - buy a Kindle version for $49.50, or rent it (starting at $36.09 gets themuntil Nov. 22nd, then the price goes up 10 cents a day for every day longer than that). Required document to look at:

2 Course Description Organizations increasingly find that they must rely on effective supply chains, or networks, to compete in the global market and networked economy. This course provides an overview of the key elements in the global supply chain management process. To provide a comprehensive foundation of SCM from its broad meaning and strategic implications, to operational concepts and techniques. This course covers arranging for transportation, and structure of ocean and air transport. Effective shipment planning in order to optimize transportation mode selection and routing of goods by the most cost effective methods; evaluation and selection of intermediaries, and understanding of international documentation required for global movement of products. Computer intensive methods are discussed and relevant software is introduced. Also mathematical foundations are covered. Case studies are presented. This course also includes a comprehensive and practical view of logistics in successful overseas marketing Recommended Reading: Council of Supply Chain Management Professionals(CSCMP), Journal of Commerce(JOC), Supply Chain Brain, Logistics Management, Pacific Shipper, Supply Chain Review, World Trade, Grading Classroom participation and individual case presentation %25 Exam 1 %25 Exam 2 %25 Group case presentation %25 Grading Scale

3 A B C D Plusses and minuses given accordingly especially for attendance Meeting 1 Mar 30 Intro to supply chain management careers, skills needed, background of field,foundations Some YouTube video introduction. Read Chapter 1 of book Learning Objectives Define supply chain management and the activities involved Identify the flows through a supply chain and explain the bullwhip effect Describe the rise of supply chain management and its global implications Describe the characteristics of a competitive supply chain Identify and explain key trends that drive today supply chains Class case study the supply chain of Wal Mart Meeting 2 April 06 Read chapter 2 and 3 Define supply chain strategy and explain how it affects business strategy Explain how proper supply chain strategy can create a competitive advantage Identify and explain the building blocks of a supply chain strategy Explain differences in supply chain based on organizational competitive priorities Describe the supply chain as a system of processes

4 Understand how to manage processes across the supply chain Explain system constraints and variation in managing a supply chain Describe the stages of supply chain integration Describe the key factors in designing a supply chain structure Enterprise resource planning as a system integration technology Case Study I McNulty s Muscular Materials. Case Study II Surplus Styles Group Case Study the supply chain of Starbucks Meeting 3 April13 Read chapter s 4 and 5 Define marketing and explain its role in supply chain management Describe how market segmentation impacts supply chain design Describe the tools of customer relationship management Explain the voice of the customer(voc) and quality function deployment(qfd) Explain the channels of distribution and their role in supply chain management Explain the impact of ecommerce on channels of distribution and the supply chain Define operations management and explain its role in scm Describe operations decisions and how they impact scm Explain product and process design and their impact on scm Describe categories of facility layout and their link to process design and the supply chain Describe the process of line balancing in designing product layouts Explain role of process automation in layout design

5 Case Study III Boca Electronics Case Study IV Gizmo Group case study Apple Meeting 4 Apri l 20 Read chapters 6 and 7 Define sourcing Explain the impact of the sourcing function on the organization and the supply chain Describe the sourcing process Explain the characteristics of different types of sourcing arrangements Explain how to measure sourcing performance Define Logistics and explain its impact on supply chain management Identify and describe key logistical issues Explain reverse logistics and its challenges Understand differences between modes of transportation Explain the role of warehousing on logistics and describe cross docking Describe the role of 3 rd party logistics providers Case Study V Snedeker Global Cruises Case Study VI Strategic Solution INC Group Case Study Coke Meeting 5 April 27 Exam I(over chapters 1 6 of the book) Read Chapters 8 and 9

6 Explain the impact of forecasting on supply chain management Describe the forecasting process Identify key qualitative and quantitative forecasting methods Generate forecasts using the quantitative models Explain how to measure forecast accuracy Describe methods of collaborative forecasting and demand planning Describe different types of inventory their uses and costs Explain inventory systems and ordering policies Understand how to compute order quantities, reorder points, and safety stock Differentiate between independent and dependent demand Understand practical issues of managing supply chain inventories Case Study VII Speedy Automotive Case Study VIII Buckeye Technologies Group Case McDonads Meeting 6 May 04 Read Chapters 10 and 11 describe Lean and Six Sigma and explain the benefits of Lean Six Sigma Identify elements of the lean philosophy Explain lean production Explain total quality management(tqm) Explain Statistical Process Control (SQC) Describe the Lean Six Sigma supply chain explain the importance of relationships to SCM identify categories of supply chain relationships and their defining dimensions explain the differences between transactional based and relational based relationships

7 describe the development and management of trust based relationships explain different causes of conflict between supply chain members describe methods of dispute resolution and negotiation Case Lucid v Black Box Group Case Study Dell Meeting 7 May 11 Read Chapter 12 and 13 describe the global supply chain environment and indentify key impact factors explain market and cultural challenges that impact global supply chains describe global infrastructure challenges and role of technology identify key cost and non cost considerations in managing global supply chains describe key political factors and non tariff barriers that impact global supply chain management define sustainability and explain its role in SCM identify environmental and social costs inherent in supply chain activities describe methods of measuring and implementing sustainability explain the supply chain sustainability model identify specific changes organizations can make to support a sustainable supply chain make a business case for sustainable SCM using the concepts and examples from the chapter Wu s Brewery Works Haitian Oil Group Case study Procter and Gamble Meeting8 May 18th Exam #2 (chapters 7 13) The actual process of transporting goods Freight Forwarders

8 Weights and Measures Ocean freight pricing Air freight pricing Finance and International Shipping Export compliance Export Process Import Process Third Party Logistics Logistics Manager Practical views of international traffic management Impact of global logistics/supply chain management in overseas marketing Group case study John Deere Meeting 9 Jun 1st Mathematic foundations of supply chain management In practice Linear Programming in Octagon Petroleum Forecasting Qualitative forecasting Quantitative forecasting Linear programming Route Planning Queueing theory Simulation Game Theory Modeling Limitations of Math Models

9 Group Case Study Toyota Meeting 10 Jun 8th Role of IT in supply chainmanagement SAP supply chain management apps and models Oracle E Business Suite Supply Chain Management Group Case Amazon Meeting 11 Jun 15th Case Presentations Class activity at 800 Degrees in Westwood

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