Parcel Post Compendium Online Liechtenstein Post Corp. LI - Liechtenstein LIA. Yes PREDES V 2.0 RESDES V 1.1

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1 Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 30 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted 4 Maximum size admitted 4.1 Surface parcels 4.2 Air parcels Metres for any one dimension 2.0 Metres for length & greatest circumference 3.5 Metres for any one dimension 2.0 Metres for length & greatest circumference Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON CARDIT RESDIT Pre-advice of international consignment origin post Response to a PRECON destination post Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) 9 Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels Only for Inbound Parcels Only for Inbound Parcels Page 1 of 9

2 10.1 CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Express delivery service 12 Express parcel delivery service provided Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements Name: Function: Address: Mr Hermann Reto Head of International Mail Services Liechtensteinische Post AG Alte Zollstraße 11 Liechtenstein Tel: 1: (+423) : (+) Fax: (+423) Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Supplementary charges - Customs 21 n-dutiable parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency USD 62 CHF* *Threshold not applicable to tabac and alcohol. The exemption for books is 200 CHF (VAT 2,5%). 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 22.2 Amount of fee collected Local currency to 70 CHF* USD *From the bordering countries: CHF + 3% of the value of the declared goods; Other origins: CHF + 3% of the value of the goods declared; Taking up maximum at any rate: 70 CHF 23 Customs clearance fee collected for for all items declared at customs 24 Administration fees collected for parcels subject to export customs clearance Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection Page 2 of 9

3 Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 27 Poste restante service provided 27.1 Amount of charge per parcel Local currency SDR Basis for charge if not an amount per parcel 0 CHF Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender 28.1 If not, parcel delivered to addressee under conditions prescribed by your country legislations 28.2 For parcels wrongly accepted, action taken on a case-by-case basis Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only Period of retention 32 Period of retention for parcels 32.1 rmal period 15 Day(s) 32.2 Exceptional period 30 Day(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 30 Day(s) 33.2 Exceptional period 30 Day(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Office name: Name: Function: Liechtensteinische Post AG Mr Reto Hermann Head of International Mail Services Address: Alte Zollstraße 11 Liechtenstein Tel: 1: (+423) : (+) Fax: (+) reto.hermann@post.li Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other 31.4 = Only when the item cannot be distributed and it was advised for withdrawal at the post office. Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed French English German, Italian. Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Documents attached to the parcels bill Page 3 of 9

4 Service to customers 39 On-line tracking provided 39.1 Web site address to access information Languages in which track and trace information is available German May 1 Labour Day May 25 Ascension Day June 5 Whit Monday June 15 Corpus Christi August 15 Assumption September 8 Nativity of Our Lady Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries vember 1 All Saint's Day December 8 Immaculate Conception December 25 Christmas Day December 26 St Stephan's Day Office name: Name: Function: Liechtensteinische Post AG Ms Customer Service Address: Alte Zollstraße 11 Liechtenstein Tel: 1: (+423) : (+) Fax: (+423) Kundendienst@post.li National holiday in 2018 Month Day(s) National Holidays - Description January 1 New Year's Day January 2 New Year's Day January 6 Epiphany February 2 Candlemas March 19 Feast of St Joseph Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:00 12:00-18:00 Tuesday 08:00-12:00 12:00-18:00 Wednesday 08:00-12:00 12:00-18:00 Thursday 08:00-12:00 12:00-18:00 Friday 08:00-12:00 12:00-18:00 Saturday - - Sunday - - March 30 Good Friday April 1 Easter April 2 Easter Monday May 1 Labour Day May 10 Ascension Day May 20 Pentecost May 21 Whit Monday May 31 Corpus Christi August 15 Assumption (National Holiday Languages French English German September 8 Nativity of Our Lady vember 1 All Saint's Day National Holidays 41.1 National holidays National holiday in 2017 Month Day(s) National Holidays - Description January 1 New Year's Day January 6 Epiphany February 2 Candlemas March 19 Feast of St Joseph April 14 Good Friday April 17 Easter Monday December 8 Immaculate Conception December 25 Christmas Day December 26 St Stephan's Day Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees Page 4 of 9

5 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) * Sunday - - Observations/Comments Delivery standards See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. *It there have been an attempt of delivery, the redirection fee will correspond the transport price of a domestic parcel. Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Name: Function: Mr Hermann Reto Head of International Mail Service Address: Alte Zollstraße 11 Liechtenstein Tel: 1: (+423) : (+) Fax: (+423) LISCHA reto.hermann@post.li Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 04:00-20:00 - Tuesday 04:00-20:00 - Wednesday 04:00-20:00 - Thursday 04:00-20:00 - Friday 04:00-20:00 - Saturday - - Page 5 of 9

6 - Annexes Parcel delivery standards - Air parcel OE Name IMPC Code LISCHA Tel (+423) Fax (+423) Hours of operation Lun - ven: 06:00-21:00; Sam: 06:00-18:00; Dim: Férmé From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-05:00 Tuesday Monday 05:01-23:59 Wednesday Tuesday 00:00-05:00 Wednesday Tuesday 05:01-23:59 Thursday Wednesday 00:00-05:00 Thursday Wednesday 05:01-23:59 Friday Thursday 00:00-05:00 Friday Thursday 05:01-23:59 Monday Friday 00:00-05:00 Monday Friday 05:01-23:59 Tuesday Saturday 00:00-23:59 Tuesday Sunday 00:00-23:59 Tuesday Definition of zones Zone 1: all postcodes of Liechtenstein Zone 2: Zone 3: Arrival at office of exchange: Customs clearance times: Items subject to customs duty: 2 h dipence of the quality of the customs declaration 90 Min. Page 6 of 9

7 - Annexes Items not subject to customs duty: 30 Min. The office exchange is closed on Saturdays after 12:00 and closed on Sundays. customs clearance service on Saturdays and Sundays. Page 7 of 9

8 - Annexes Parcel delivery standards - Surface parcel OE Name IMPC Code LISCHA Tel (+423) Fax (+423) Hours of operation Lun - ven: 06:00-21:00; Sam: 06:00-18:00; Dim: Férmé From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-05:00 Tuesday Monday 05:01-23:59 Wednesday Tuesday 00:00-05:00 Wednesday Tuesday 05:01-23:59 Thursday Wednesday 00:00-05:00 Thursday Wednesday 05:01-23:59 Friday Thursday 00:00-05:00 Friday Thursday 05:01-23:59 Monday Friday 00:00-05:00 Monday Friday 05:01-23:59 Tuesday Saturday 00:00-23:59 Tuesday Sunday 00:00-23:59 Tuesday Definition of zones Zone 1: all postcodes of Liechtenstein Zone 2: Zone 3: Arrival at office of exchange: Customs clearance times: Items subject to customs duty: dipence of the quality of the customs declaration 90 Min. Page 8 of 9

9 - Annexes Items not subject to customs duty: 30 Min. Liechtenstein has no airport. Therefore airmail has to be sent in transit via a thrid country. If sent via Switzerland, customs clearance will be done by CH Post, as Liechtenstein and Switzerland operate in one customs area. Last validation date: Da V1 03/11/2017 Page 9 of 9