Professional. Worldwide. Delivery.
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1 Spatial Global Professional. Worldwide. Delivery. We provide tailor-made, cost-effective and high quality UK and international supply chain solutions, comprising any combination of freight, mail, fulfilment, courier, warehousing, logistics and support services. And then we deliver... on time, every time.
2 Spatial Global High quality worldwide freight, mail, logistics, warehousing and courier services Spatial Global is one of the UK s premier worldwide delivery specialists, providing international freight forwarding, import clearance, UK and international mail, fulfilment, and e-commerce solutions. We offer pick and pack, UK and international courier, warehousing and logistics, plus other ancillary and added value support services. Spatial has a history of sustained growth and development built on high levels of customer partnership, commitment and trust. We invest in information technology, and integrate it within a comprehensive communications infrastructure. We operate excellent facilities and equipment for mechanical handling and auto-wrapping/enclosing. And we have a proven track record of innovation and working in proactive partnership with our customers. Our commitment to quality is absolute, and is built on a framework of continuous staff training and development. It is evidenced by our cherished ISO 9001:2008 certification along with the support and loyalty of our customers. Spatial Global is a member of The Keswick Enterprises Group, which has a number of supply chain related European businesses working across warehousing, pan-european transport, contract logistics, co-packing and overseas forwarding and embodies exceptional expertise across many sectors, networks and geographies. We believe your carrier should show the same professionalism and efficiency in delivering your orders as you showed in winning them
3 Produced by Hayes Anderson Limited Spatial Global High quality worldwide freight, mail, logistics, warehousing and courier services SPATIAL FREIGHT International freight forwarding Tel: +44 (0) SPATIAL MAIL UK and international mail and parcel deliveries Tel: +44 (0) SPATIAL LOGISTICS Warehousing, distribution and added value services Tel: +44 (0) ext 250 SPATIAL COURIER (SPEX) UK and international door-to-door courier services Tel: +44 (0) Spatial House Willow Farm Business Park Castle Donington Derby DE74 2TW United Kingdom T: +44 (0) F: +44 (0) E: W:
4 Mail Spatial Global Fulfilling expectations A dedicated full mailing service under one roof data, letter shop services, fulfilment, mailing and storage Fulfilment & e-commerce solutions Whether your mail requires envelopes, poly wrapping or boxes, Spatial Global can provide a tailor-made solution. We handle the following processes between print and mailing: Carrier sheet printing Insertion of flyers and other promotional material Polywrapping Bundling and strapping Hand-fulfilment Data management Data management is a key activity and our mission is to work closely with customers to ensure you benefit from the most effective data sortation solution. Our Data department can handle information in almost all formats. Features of our service include: Data receipt, extraction, cleaning and conversion/reformatting* Fast mono and colour laser printing Carrier sheet design and print Mail merge Letter printing Address de-duplication Inkjetting to polythene wrap and envelopes Plastic card printing/personalisation Computerised stock control Pick & pack Spatial Global offers a pick and pack service. Stock can be kept to a minimum, and we can also provide pallet storage, stock picking, packing and despatch. We have extensive experience in the areas of back orders, subscriptions, book orders and the compilation and distribution of sales packs. *Spatial Global is registered under the Data Protection Act 1998.
5 Mail Making your international mail simple Working with recognised mail service providers, Spatial Global offers a worldwide service. A service designed around you: Choice of service levels Competitive transit time Competitive pricing Access to extensive global network Additional services (available upon request) We offer a choice of Priority and Standard service levels enabling you to decide how quickly you want your mail to arrive. Economy service is also available upon request Priority Service Europe RoW Standard Service Europe RoW What do we carry? 3 6 working days 4 8 working days 7 10 working days working days Working with our service providers, we route your mail the most effective way to ensure quality of service and competitive pricing You benefit by tapping into Spatial Global s network covering more than 220 countries Hand delivery Direct injection (for a local look) M Bag (for printed matter) Letter / flat / packet Box Tube Min dimension* Max dimension* Length: 140mm Width: 90mm Length, width and height together no more than 900mm; the longest measurement should not exceed 600mm Length: 140mm Width/depth: 90mm Length, width and height together no more than 900mm; the longest measurement should not exceed 600mm Max weight* 2 kg 2 kg 2 kg We can also take care of your UK domestic mail Spatial Global, working with Royal Mail and other domestic postal operators/couriers, can provide a solution for your first or second class mailings. We currently offer: UK First / Second Class Downstream access Business / publishing mail Packet post Parcel delivery Hand delivery Length: 140mm Diameter: 90mm *Items outside these parameters can be despatched through other Spatial divisions upon application. Length and double diameter together 1040mm; the longest measurement should not exceed 900mm As an international magazine publisher, our business depends on having a reliable mailing service. From the outset we have been delighted by the way Spatial Global has taken time to understand our needs. Its advice has saved us money, and having a clear point of contact means our enquiries have been dealt with quickly essential when you are up against a tight deadline. Anybody making the switch to Spatial can rest assured they will be in safe hands. Keely Docherty-Lee, Director, Angling International, Top Corner Editorial and Design Ltd, Peterborough, UK For further information on any of our services please call +44 (0) or visit us online at
6 FREIGHT Spatial Global A BENCHMARK OF QUALITY Bespoke freight forwarding services from a hard-working, dynamic and experienced team, ensuring your goods arrive when they are needed anywhere in the world... WITH YOUR CONSIGNMENT ALL THE WAY Spatial Global offers exceptional levels of support in all aspects of international distribution. We provide fully managed import and export freight services, covering sea, air, road and rail transport. Recognised as a benchmark of quality, we keep our services efficient, secure and uncomplicated. We control a substantial volume of international cargo, and have relationships with all major shipping lines, as well as airfreight operators and European transport companies. That gives us considerable bargaining power, and means we can achieve cost savings to pass on to our customers. We are a member of IATA and BIFA, and a Department for Transport regulated agent. A CREATIVE APPROACH TO EXPORT FREIGHT With over 30 years experience, Spatial Global offers a creative approach to export freight, with teams structured to develop quick, efficient and effective solutions. Whether your consignments are small, specialist, time-critical products where service failure can literally be a matter of life or death or large project cargo requiring chartered or heavy lift transport, we have all the expertise you need. Being confident in your operator is paramount, and at Spatial we earn that confidence by working in close partnership with our customers and delivering exceptional levels of service. EFFICIENT MANAGEMENT OF IMPORTS At Spatial Global we also manage customers imports from door-to-door. Our status as a customs-approved agent means we are electronically networked to major UK ports and airports. We are familiar with all aspects of customs procedures, and complete necessary declarations on behalf of customers allowing quick and efficient clearance of air, sea, rail and trailer shipments. We also offer courier services through our sister division, Spatial Courier (SPEX). Of course, UK customs clearance is only part of the story. Strong bonds with our established network of partners worldwide enable us to oversee all aspects of customers remote export procedures, and build relationships with their suppliers providing a complete import service from anywhere to just about everywhere. We can also coordinate third-party freight movements around the world while facilitating billing in the UK.
7 FREIGHT AN EXTENSION OF YOUR BUSINESS At Spatial we aim to give our customers the confidence they need to concentrate on their core activities while we take care of the rest. Our contact management team can operate as an extension of your business, guiding your consignments through the ever-changing minefield of export rules, regulations and requirements. DOCUMENTATION We take responsibility for the preparation and production of import and export documentation as required including customs forms, delivery notes, invoices and purchase orders. It s our role to understand your and your consignees requirements, and ensure compliance with the latest legislation and legal obligations in the countries you deal with. Among other things, our export documentation specialists can help with: letters of credit, certificates of origin, EUR1 movement certificates, legalised and certified documentation through the consulate, and any other documentation required to complete the shipping transaction. Track & Trace Customers remain in constant control and can check the status of their deliveries online and in real time using our track and trace system. Options include checking consignments by supplier, by origin, by container, by courier note and by Air Waybill number. BONDED WAREHOUSING To help customers get the best financial terms for their shipments we offer HMRC Class A bonded warehousing in the UK allowing you to pay VAT and duty only when your goods are needed, not necessarily when they arrive. PROJECT CARGO & CHARTER TRANSPORT Spatial Global also has wide expertise in project cargo managing the transport of difficult, delicate and out-of-gauge goods, such as power generation equipment, cable reels, pipes even entire production plants. Using both conventional and charter transport, we undertake complete projects taking care of requirements such as disassembly, planning permissions, removal and replacement of overhead telephone/electrical services and street furniture, heavy lifting, groundworks and reassembly. Spatial Global really understands the needs of our business. It delivers on its promises, and prides itself on being the complete freight solutions provider. It s imperative that our reputation is maintained at all times and I have to put my faith in a partner to deliver our exacting standards. Spatial provides both the required service and the confidence I need. Its service is always first class Karen Flaherty, Head of Homecare & Customer Services UK, Fresenius Kabi Ltd, Runcorn, UK For further information on any of our services please call +44 (0) or visit us online at
8 Logistics Spatial Global LOGISTICAL EXPERTISE ON TAP Attentive, experienced, flexible and cost-effective warehousing and logistics services, in shared-user and dedicated environments MEETING YOUR SUPPLY CHAIN NEEDS Spatial Global s proven logistics and supply chain management services are backed by an expert team that constantly strives for excellence in Dedicated and shared-user warehousing and distribution Support for specialised storage systems and procedures Bonded warehousing UK and worldwide logistics 4PL solutions Added value support services Our customers include manufacturers and retailers of clothing, footwear, pharmaceuticals, healthcare, industrial equipment, books and magazines, plus other consumer products as well as institutional and educational bodies. We are an ISO quality certified company, and a member of the United Kingdom Warehousing Association (UKWA). WAREHOUSING SERVICES Our warehousing services support inbound and outbound logistics, and can be fully integrated into customers wider supply chains. They meet demanding service levels, while helping to both reduce total operating costs and improve delivery lead times. Over 150,000 sq ft of modern, secure, ambient warehousing at three UK locations plus a global partner network and direct access to The Keswick Enterprises Group s associated companies in the UK and Central and Eastern Europe Reliable, high quality, customised services Shared-user facilities for flexibility, low-cost and no long-term commitment (pay-as-you-go) Dedicated facilities Short- and long-term pallet storage Racked, bulk and tailored configurations Computerised warehouse management system (WMS), with barcoding and RF A dedicated Spatial account manager and knowledgeable, experienced staff UK & WORLDWIDE LOGISTICS Our facilities are used as storage and consolidation points for inbound goods requiring domestic distribution within the UK, and for outbound products that may require specific packing or rework, plus distribution internationally. Spatial Global s transport and freight facilities, together with parent group resources and trusted partners, means we can provide efficient end-to-end managed supply chain solutions on demand.
9 Logistics A PERSONAL APPROACH TO OUTSOURCED SUPPLY CHAIN MANAGEMENT Spatial Global s ethos is to work harder, to add value and to offer logistics and supply chain management services that are tailored to the needs of every customer. BONDED WAREHOUSING Spatial operates two HMRC Class A bonded warehouses in the UK: Shipments are cleared into our secure, customs-controlled facilities Importers may defer payment of duties and taxes until their goods are sold All goods are electronically barcoded for full control and total peace of mind With peak season charges and capacity issues on many inbound vessels, it makes sense for companies to get their shipments into the UK early and held centrally ensuring availability and quick delivery once the merchandise is sold. VALUE-ADDED & SPECIALISED SUPPORT SERVICES Many customers require some form of added value service for their product. Spatial Global s experienced operational personnel are highly proficient in this field, including: Kitting and ratio-packing Sorting at intake or despatch Physical alterations and deferred completion Product rework and reprocessing Picking and packing Carton storage Data management Customer-specific labelling including barcode, alphanumeric and graphic INVENTORY MANAGEMENT Our WMS captures all movements of products in the warehouse and accurately records their location. Customers can use our in-house systems, or establish their own network for data collection; either option allows constant inventory management. The systems provide secure online stock visibility at all times keeping our customers firmly in the driving seat. For further information on any of our services please call +44 (0) ext 250 or visit us online at
10 Courier Spatial Global PROUD TO CARRY YOUR REPUTATION Spatial Global manages UK and overseas courier deliveries of documents, parcels and freight. Through our global network, covering over 220 countries, we provide high quality express and economy door-to-door courier services RELAX YOU RE IN SAFE HANDS With Spatial, it couldn t be easier to send your documents, parcels and express freight within the UK or around the world. We aim to keep our services high quality, competitively priced, secure and uncomplicated: Global coverage using the reliable hub-and-spoke distribution system Customer service staff always on hand Worldwide focus on the development of best practice solutions Straightforward and user-friendly despatch paperwork Computerised operations for increased cost and time efficiency Detailed management information ISO 9001:2000 quality certification EXPRESS COURIER Whether it s a vital document or a critical component, Spatial Global has the skills and experience necessary to provide reliable and cost-effective international express courier services. If your consignment is extra-urgent then our Special Services team can create a tailored solution for an expedited or defined-time delivery. Express courier services include: Day and night collection and delivery Consignment monitoring via our proprietary Net-Track system Proof of delivery (POD) immediately available on request ECONOMY COURIER For consignments that are not as urgent we also offer an economy door-to-door courier service. The service may be labelled economy, but standards are just as high, and customers benefit from access to the same online track-and-trace and POD technologies. Express or economy from the moment we collect, you hand-over the responsibility for your consignment to us enabling you to relax in the knowledge that your goods are in safe hands, speeding their way to their final destination.
11 Courier PROMOTING PEACE OF MIND No matter where you are, or where your urgent consignment is needed, Spatial can be trusted to deliver it promptly and securely We provide the following courier services: Diplomat service for time-critical deliveries Express for door-to-door scheduled deliveries throughout the world Euroline for less urgent packages across mainland Europe (using economical, reliable road services) We strive to provide all customers large and small with world-class levels of support, care and commitment. Spatial Global s courier division has two main service brands: SPEX UK and SPEX Worldwide SPEX UK In the United Kingdom, SPEX UK operates partnerships with three major networks to provide nationwide domestic delivery of documents, parcels and pallets. The business provides the following services: Same day for dedicated delivery of the most time-critical consignments throughout the UK Next day a full range of UK next day timed deliveries, with 9am, 10am and 12 noon delivery options 2 to 3 day deliveries cost-effective and reliable UK services for less time-sensitive consignments, where economy outweighs urgency SPEX UK operates throughout Great Britain and Northern Ireland including the mainland and islands. SPEX Worldwide SPEX Worldwide operates through strategic hubs in Singapore, Hong Kong, London, Liege (France) and New York. Consignments are despatched daily from East Midlands Airport to our European offices, or via scheduled services from London Heathrow to the rest of the world. All services are available with the benefit of: Proof of delivery time, date and signature Consignment tracking providing customers with secure online access to delivery status information In-client installation of Quickship our secure online customer link to our courier management system With the aid of these state-of-the-art systems and our on-going research and development processes, SPEX Worldwide promotes peace of mind regardless of whether your consignments are time or economy critical. Spatial Global has proved to be an excellent partner for our business. They are flexible and customer focused always adapting to our needs. They have an excellent team from the senior management to the person managing our account on a daily basis. Importantly, they are always working with us to make our business more efficient and to bring costs down, improving our margins. Bruce Sandell, Managing Director/Publishing Director, Rouleur Ltd, London, UK For further information on any of our services please call +44 (0) or visit us online at
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