January 2018 Shipping & Receiving Guidelines

Transcription

1 January 2018 Shipping & Receiving Guidelines Market Information & Deadlines Building 1, Floors 3 6 Inbound Rug Freight due by: 9 p.m. Tuesday, January 2 Outbound Rug Freight due by: *9 p.m. Friday, January 5 *Sold rugs will be picked up daily. Shipping instructions are needed prior to freight being picked up. Building 1, Floors 9 20 Inbound Gift & Home Freight due by: 7 p.m. Tuesday, January 2 Outbound Gift & Home Freight due by: 9 p.m. Friday, January 5 Building 2 Inbound Gift & Home Freight due by: 4 p.m. Tuesday, January 2 Outbound Freight must be out no later than: 4 p.m. Friday, January 5 Building 3 Inbound Gift & Home Freight due by: 4 p.m. Tuesday, January 2 Outbound Freight must be out no later than: 4 p.m. Friday, January 5 Any items not shipped out by the cut-off date will be shipped out at the end of market. Any items left in the hallway after the cut-off date for shipping out will be picked up by AmericasMart Logistics and fees may be applied, call for more information. AmericasMart.com ATL.MART 1

2 Shipping & Receiving Appointment Request Form Please , fax, or send this appointment form to the Shipping and Receiving Department in the appropriate Building. Once approved, be sure to have a copy ready when the shipment arrives at the loading dock. This will help reduce time when the driver reaches the dock. Company Name: Showroom Number: Phone Number: Fax Number: Contact: Appointment is for: Delivery (Inbound) or Pickup (Outbound) When would you like for your shipment to be scheduled? Day Date Time How will your product be packaged and shipped? (Check all that apply) Pallets Qty: Loose Qty: Bales Qty: How will your shipment arrive i.e., what type of transportation/vehicle? Common Carrier - Provider: Rental Truck Personal Vehicle Company Vehicle For Office Use Only Below this Line: The above written date(s) and time(s) have been reserved at our dock for your shipment. This is your written confirmation. Please note that if your shipment misses its arrival time by more than 30 minutes your appointment is deemed canceled and you will have to wait in the line or reschedule for a later time. If you have any questions please call your shipping office. Please or fax completed request to: Building 1 Eric Nealy or Mincy Jones FAX: or PHONE: /2342 Building 2 Justin Thomas or Anthony Rowe FAX: or PHONE: /2596 Building 3 Matthew Walker FAX: PHONE: /2884 Your Appointment Has Been: Approved Denied: Next Available: Confirmation Number (if applicable): Date: Approved By: Same Day Appointments are handled if openings are available. We do not accept Collect on Delivery Shipment (COD s) unless a representative from your company is present. There is no parking on the loading dock. It is for active loading and unloading only. Please respect this policy. During non-market times, please schedule your dock appointments at least one (1) day in advance. Two weeks prior to any market, during, and two weeks after need to be schedule at least three (3) days in advance. Comments: AmericasMart.com ATL.MART 2

3 Shipping & Receiving Procedures Please review this information careful. This will help avoid wait times, confusion, and will allow the loading dock staff the ability to assist showroom requests. Inbound Freight: The Shipping & Receiving department will receive your goods and deliver them to your showroom free of charge. A dock appointment is necessary to assure you access to, and the service of, the dock. The services include floats, assistance with you product, elevator time and proper staffing. Be sure that you have signed your key authorization form to include shipping and receiving (see page 12). All incoming freight must have a dock appointment. This applies for truck deliveries or bringing your own freight in your personally owned vehicle. All C.O.D. shipments will be turned away from the dock until they are settled. During non-market times appointments must be made at least 8 working hours in advance. During market times appointments must be made at least 3 working days in advance. Without a dock appointment your shipment may face costly expenditures such as waiting time or redelivery charges. Without a dock appointment your shipment will be routed to the end of line, which usually averages about 3 hours for non-appointment shipments. Outbound Freight: The Shipping & Receiving Department is here to help. There are a lot of tenants and showrooms in all buildings. With so many customers to accommodate, it is important to follow these guidelines so everyone can be treated fairly and with few delays as possible. Each dock has a limited number of dock bays for inbound and outbound freight. It is important that all customers let the Shipping & Receiving Office in each building call in and schedule all outbound freight. All merchandise must be packed e.g., boxed, palletized, shrink wrapped or protected prior to the truck s arrival. All merchandise must be labeled. A Bill of Lading (BOL) needs to be completed and brought to the Shipping & Receiving Office. Generic BOL s are available in the Shipping & Receiving Office and if you need any help or have any questions please do not hesitate to call or visit us on the dock. Once the Shipping & Receiving office has the bill of lading they will make the arrangements with your trucker for pick up. Once the trucker arrives, the Shipping & Receiving department will get the shipment to the dock and assist the driver in loading. For shipments going out in a personally owned vehicle, make a dock appointment and the Shipping & Receiving department will assist you in getting it down to the dock. The merchandise must be down on the dock or ready to load on a float before you can bring the personally owned vehicle into the dock area. Shipment must be disassembled and/or grouped together and ready to load. NO EXCEPTIONS! BOL s can be complicated. They are legal binding contracts entered into between your company and the freight carrier of your choosing. It is important to know how to complete this paperwork correctly. Complete the pickup location with your company name as the Shipper followed by the building s address and your showroom s suite number. AmericasMart should not be entered in any section of the BOL. The Consignee is the company you are shipping your freight to. All outbound freight needs to be marked as collect or you must complete the Third Party Billing section of the BOL. Include your account number so your freight carrier has all relevant information associated with your account. Any shipment not completed correctly cannot be handled until the entire BOL is completed correctly. AmericasMart.com ATL.MART 3

4 Building Addresses: Shipments should be addressed as follows (do not include AmericasMart in any section of inbound and outbound BOL s): Note: Start with Showroom / Company Name The Building Number should not be included in your paperwork Building 1 Building 2 Building 3 Showrooms / Company Name Showrooms / Company Name Showrooms / Company Name 240 Peachtree St NW 40 John Portman Blvd NW 75 John Portman Blvd NW Suite 8-A-12 (your suite number) Suite 812 (your suite number) Suite 8-S-112 (your suite number) Dock Appointments: Please make your dock appointment by completing the Appointment Request Form (page 2). Fax it back to the Shipping & Receiving Office in your building. Contact information is displayed on the Appointment Request Form Equipment: The use of equipment from the dock is available upon your request. If you need to use a float, dolly, or other piece of equipment please come down to the Shipping & Receiving Office to sign out what you need. Equipment is available to all showroom staff to help with your general needs; it is not meant to be kept longer than a few hours during non-peak periods or for any other reason than to move something from one place to another. Please do not keep any Shipping & Receiving equipment signed out from the dock longer than you need it or for display or storage purposes. Keep in mind, because of the volume at market time, floats may not be readily available. During open hours of any market taking place in your building, no large equipment will be released. Contractors: Contractors are encouraged to bring their own equipment. However, if needed for a short period of time with the understanding that it be returned in the same condition it was released, equipment can be signed out to contractors serving any showrooms. If abuse of this policy occurs, it may be necessary for Shipping & Receiving to deny a contractor use of equipment. Official Freight Carrier: AmericasMart is proud to be able to supply tenants, showrooms, and other customers with freight shipping quotes as well as competitive rates for general packing and unpacking supplies and services. For information concerning rates and services please call or Logistics@americasmart.com AmericasMart.com ATL.MART 4

5 Loading Dock: The loading dock is meant to be used for active loading or unloading of merchandise. It is not meant to be used for parking. A dock appointment is needed to be submitted to the Shipping & Receiving Office for inbound and outbound freight shipments. For outbound freight, merchandise needs to be on the dock before a vehicle arrives to receive it. All contractors for tenants/showrooms, please inform your contractors to unload and remove their vehicle to a parking lot. If you do not have freight, use the elevators in the main lobby of each building. This is for your safety and it will allow us to better service all of AmericasMart s showrooms, tenants, and other customers effectively and with as few delays as possible. Simply put, the loading docks and other support staff need the freight and service elevators to move freight within the buildings and to service the needs of all customers. Extra pedestrian traffic in the limited number of freight and service elevators makes it more difficult to be able to service everyone equally. UPS, FedEx, DHL, and other uniformed carriers are allowed to make showroom deliveries and do not need a dock appointment. They have regular daily access to the docks. The Shipping & Receiving Department does not sign for and is not responsible for small packages. If you have any questions about a UPS, DHL or FedEx shipment, please contact your chosen carrier but be sure you have tracking information or account numbers before you call. Contact information for other logistics services including freight carriers, packing, and storage vendors is available upon request from the Shipping & Receiving Departments in each building. Packing and Shipping Specifications: The following is important information concerning specific instructions for packing and shipping your product to showrooms. These instructions are for the safety of employees, security of product, and to keep damage and expenses minimized. Pallets Should be no longer than six feet, no wider than four feet, and no taller than six feet (6 L x 4 W x 6 H). Each pallet should weigh no more than 2,000 pounds. Bales Bales should be longer than eight feet and should weigh no more than 150 pounds each. Crates Crates should have wheels in proportion to the crate size. They should be non-marking wheels and in good working order. If the crate does not have wheels, it should have the necessary openings at the bottom to allow for a forklift and a pallet jack easy access. Crate sizes should follow the same dimensions as pallets (6 L x 4 W x 6 H). Elevators Dimensions Building 1 Freight Elevators Building 1 Expansion Elevators Building 2 Freight Elevators Building 2 Expansion Elevators L L 11 L 10 L 12 L 11 Building 3 Freight Elevators W 7 9 W 7 6 W 7 W 8 W 7 9 H 6 10 H 8 H 6 9 H 8 H 8 If your shipment will not meet these requirements, contact the appropriate dock before you schedule your dock appointment. If proper arrangements are not made, problems or delays can occur. All merchandise left in the hallways and or outside your showroom will be subject to a $300 fine for being in violation of building polices and fire codes. Merchandise left in hallways is unsecure and is at risk. It also creates an unsafe environment in the event of an emergency. All shipments should be placed inside showrooms. Any freight left in hallways after the cut-off date will be removed at the expense of the owner. AmericasMart.com ATL.MART 5

6 Sample Selling: When selling sample from showrooms, call down to the Shipping & Receiving Office to request a pick-up. A staff member will be sent to pick up the product to bring it down to the dock for customer loading. There is no transferring of product or samples to any parking lot or across the street to other buildings. Shipping & Receiving does not have packing supplies available for any shipment or sold sample. All protection or packaging needs to be done by showroom staff (or the customer purchasing the product) at the showroom in advance of dock staff arriving to bring to the dock. Since customer pick-ups are not scheduled there may not be labor available to help so you or your customer may have to come down to the dock to obtain a float for your own use. There will be no assistance with pickups during markets hours and no equipment will be signed out. Inbound and Outbound Shipments: Make all appointments in advance with as much notice as is possible. During non-market periods, if there is freight incoming it must arrive no later than 3 p.m. During any peak period build up for Market, if your shipment misses this deadline special arrangements may have to be made as not to interfere with business being conducted on show floors during open hours. If there are outbound shipments they must be scheduled before the cut-off date. Not scheduling shipments both inbound or outbound before the deadlines may result in delays and possible unnecessary fees incurred. Website Please refer to our website at AmericasMart.com for additional show dates and other AmericasMart Atlanta information. AmericasMart.com ATL.MART 6

7 Shipping & Receiving Office Loading Dock Operations Building 1 Eric Nealy Mincy Jones or Fax: or December 2017 Sun Mon Tues Wed Thurs Fri Sat Christmas Closed for the Holiday Christmas Closed for the Holiday 9 a.m. 8 p.m. 9 a.m. 8 p.m. 9 a.m. 8 p.m. 9 a.m. 8 p.m. 9 a.m. 5 p.m. 31 New Year s Eve All hours are subject to change without notice. Fax in or call in your dock appointment requests. *Hours will depend on how many scheduled appointments we have that day. **Please take advantage of our extended hours and make your appointments accordingly. AmericasMart.com ATL.MART 7

8 Shipping & Receiving Office Loading Dock Operations Building 1 Eric Nealy Mincy Jones or Fax: or January 2018 Sun Mon Tues Wed Thurs Fri Sat New Year s Day Extra hours 9am -6pm 8 7 a.m. 7 p.m. Last Day Inbound 9 Rug Freight 10 Rug Freight 11 Rug Freight / Last Day Outbound 12 Rug Freight 13 9 a.m. 10 p.m a.m. 12 p.m. 15 Starts / Clear Rug Floors 16 / Rug Start 17 / Rug Show 18 / Rug Show 19 / Rug Show Ends Rug Move Out 20 Ends Move Out All hours are subject to change without notice. Fax in or call in your dock appointment requests. *Hours will depend on how many scheduled appointments we have that day. **Please take advantage of our extended hours and make your appointments accordingly. AmericasMart.com ATL.MART 8

9 Shipping & Receiving Office Loading Dock Operations Building 2 Justin Thomas Anthony Rowe Fax: or January 2018 Sun Mon Tues Wed Thurs Fri Sat New Year s Day 7am -4pm Last Day Inbound Last Day Outbound a.m. Starts Move Out Move Out All hours are subject to change without notice. Fax in or call in your dock appointment requests. *Hours will depend on how many scheduled appointments we have that day. **Please take advantage of our extended hours and make your appointments accordingly. AmericasMart.com ATL.MART 9

10 Shipping & Receiving Office Loading Dock Operations Building 3 Matt Walker Phone: or Fax: January 2018 Sun Mon Tues Wed Thurs Fri Sat 7 1 New Year s Day for Holiday 8 2 Last Day Inbound Last Day Outbound p.m. 7 a.m. Starts Move Out All hours are subject to change without notice. Fax in or call in your dock appointment requests. *Hours will depend on how many scheduled appointments we have that day. **Please take advantage of our extended hours and make your appointments accordingly. AmericasMart.com ATL.MART 10

11 KEY ACCESS AUTHORIZATION FORM Building 1: Phone: Fax: Building 2: Phone: Fax: Building 3: Phone: Fax: Contact Information: Company: Showroom: Bldg: Showroom Telephone: Home/Office Telephone: Telephone: Local/Emergency Contact: Key Holder Information Please list individuals authorized to enter showroom, purchase keys or receive an AmericasMart Photo ID: Name Photo ID Yes Photo ID No Authorized Access Information Vendor/Services Companies or individuals on this list can checkout a showroom key on a temporary basis i.e. UPS, FedEx, etc. Delivery: Designer: Cleaning: Telephone: AmericasMart Shipping & Receiving: Yes No By selecting Yes I agree to allow AmericasMart Shipping & Receiving to place merchandise in the above showroom in my absence. Further, I understand and agree not to hold AmericasMart liable or agents acting under its authority for any loss or damage to property for items received or delivered on my behalf. The showroom acknowledges its responsibility to maintain current showroom access information on file with AmericasMart. Please notify AmericasMart in writing immediately if changes occur. By: Title: Print Name: Date: AmericasMart.com ATL.MART 11