SABRe. FAQs Supplier Handbook. SABRe FAQs - Supplier Handbook. Last updated: 27 June 2013

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1 SABRe SABRe FAQs - Supplier Handbook Last updated: FAQs Supplier Handbook 27 June 2013 Rolls-Royce plc 2013 Page 1 of 18

2 1. Purpose The purpose of the SABRe FAQs Supplier Handbook is to provide suppliers and other interested parties with a compendium of answers to some of the most frequently asked questions regarding SABRe and associated documents. 2. Scope SABRe FAQs Supplier Handbook is intended for external distribution on the Rolls-Royce Global Supplier Portal (GSP) The content of the SABRe FAQs Supplier Handbook is based on questions that have been raised by suppliers, Rolls-Royce personnel and other interested parties during the development and roll-out of SABRe Edition Update The SABRe FAQs Supplier Handbook will be updated on an ad-hoc basis as and when pertinent questions are raised and answers have subsequently been provided by the relevant Rolls-Royce Subject Matter Expert (SME). Questions may be raised at any time by ing the Rolls-Royce SABRe team directly at the following address: rrqms.controllers@rolls-royce.com Rolls-Royce Rolls-Royce plc plc Page 2 of 18 Page 2 Last of 18 updated: 27 June 2013

3 Chapter A A1.1 Is SABRe Chapter A applicable to my organisation? What kind of quality system certification will processing houses need? ISO, AS or only Nadcap? SABRe 'Chapter A' is applicable to all suppliers. NOTE: For Global Indirect suppliers not all of Chapter A is applicable. Please refer to the SABRe deployment plan on the Global Supplier Portal A supplier performing a special process (e.g., welding, heat treatment, non-destructive test etc.) in furtherance of an aerospace contract will need to hold AS9100 certification plus Nadcap for processes defined in MLC127. If a supplier has a limited scope related to inspection and testing (such as non-destructive test) then AC7004 is also acceptable. In the case of suppliers performing work under their Part-145 approval there is no need to hold a separate AS9100 certification. A1.1 What is "JISQ"? Japanese Institute for Standard Quality - see SABRe Definitions (AS/EN/JISQ). A1.1 Where is the list of Rolls-Royce approved suppliers kept? The Rolls-Royce full list of approved suppliers is currently only held internally, due to laws regarding data protection. A1.1 A1.1 A1.1 A1.1 MLC104 is no longer referenced within SABRe. Do suppliers still need to use it? MLC104 states that (if a stockist of Rolls-Royce specified materials) it is acceptable for a supplier to be certified to ISO9001 alone. Is this still the case or do they now also need additional quality system certification? Would a company providing inspection and testing services require AS9100 certification for their QMS (as well as ISO17025 certification) for aerospace contracts? Is AS9100 approval required for sub-contractors who are processing non-classified parts, even though the volume of aerospace material processed by them is less than 50% of their total turnover? Yes. Suppliers still need to refer to MLC104 for approved stockists and suppliers of materials/consumables. This is still the case. No other quality system certification is required in this instance. The QMS required to support Nadcap is AC7004 (Inspection and Testing) or ISO/IEC17025 (Testing and Calibration Laboratories), depending upon the scope of activities in question. Yes. The 50% rule has been removed. All suppliers/sub-contractors working on aerospace parts must have a QMS certified to AS/EN/JISQ9100. Rolls-Royce plc 2013 Page 3 of 18 Last updated: 27 June 2013

4 A1.1 A1.1 A1.1 & A4.2 A1.2 A1.3 A1.3 A1.3 A1.3 If a company supplies a product to Rolls-Royce which contains a standard catalogue part that has been supplied by a stockist or distributor, does the stockist/distributor require Rolls-Royce approval? Does my organisation require AS/EN/JISQ 9100 approval to conduct special processes in support of Rolls-Royce Aerospace contracts? How is a supplier of equipment to a test lab dealt with? What certification requirements should be cascaded to them? What is the "minimum standard" in relation to sub-clause A1.2? What happens in situations where the supplier needs time to translate changes in requirements from English to their own language, before they can implement the change? How are revision changes communicated between Rolls- Royce and suppliers? Do suppliers need to find out if there has been any change or can they rely on Rolls-Royce to tell them? Is there a complete summary matrix that lists all of the documents and records that Rolls-Royce requires and whether they are category A or B records? Does Rolls-Royce have a recommended translation service? How do we know if the translation service is acceptable? Refer to section A4.3. The Purchasing/subcontracting process is not applicable to Purchased standard catalogue hardware, therefore the stockist/distributor or manufacturer of the catalogue part does not need Rolls-Royce approval. Nadcap approval would only be granted to a supplier holding appropriate approvals e.g., AC7004, ISO/IEC17025 or AS/EN/JISQ 9100 as applicable. Test lab equipment may be regarded as standard catalogue hardware. However, the equipment would need to be shown to be fit for purpose (i.e., commissioned, calibrated etc.). This is defined in the Rolls-Royce Supplier Code of Conduct. As per sub-clause A1.3, item b), the supplier shall "take appropriate action" where changes cannot be implemented prior to shipment of product. It is recommended that all suppliers regularly review SABRe and other applicable requirements for changes, especially if they believe extra time will be required for translation. It is the responsibility of the supplier to ensure that, at all times, they are working to the latest revision of any applicable documents and/or specifications. No. Each section of SABRe references the applicable documents/records for that clause and states their associated retention categories. See SABRe definitions (Translation service). Rolls-Royce plc 2013 Page 4 of 18 Last updated: 27 June 2013

5 A1.3 If a document/specification is revised when product manufacture has already commenced, how and when should a supplier apply the relevant changes on to the next production batch/unit? Who within Rolls-Royce should be notified if changes require more time and cannot be applied to the next production batch/unit? The answer to this question is broadly covered by Note 1 of sub-clause A1.3. However, if the supplier perceives issues with applying changes to future production then they should immediately notify their usual Purchasing contact. A1.4 What is meant by "Rolls-Royce Global Indirect contract"? Global Indirect Purchasing is a section of Rolls-Royce that deals with the supply of equipment, services and day-to-day consumables for Rolls-Royce facilities and personnel. A Global Indirect contract would be used to procure such items. A1.4 A1.4 A1.4 A1.4 A1.4 For retention categories A & B, can we assume that from the 'old' categories there are none that have been upgraded (i.e., used to be only 10 years but now need to be held permanently)? What is meant by "requiring authorisation by Rolls-Royce"? Which documents are covered by this statement? Sometimes 6 years may not be sufficient storage time (e.g., when production may cease for a number of years then restarts and records are required). Previously there was a matrix with differing record retention periods by region (due to differing regional regulations). Do the new record retention periods reflect the most stringent requirements in each region? Sub-clause A1.4 states that category B records need to be retained for at least 6 years but when does the retention period commence (i.e., when is 'day one')? This requirement is applicable from 1 July Suppliers should review all records to ensure that the correct retention period is observed. This relates to all documents which are required to be sent to Rolls-Royce for approval (or re-approval if up-issued), usually in the form of a signature. The 6-year rule only applies to category B documents and in any case is prescribed as a minimum retention period. The supplier may choose to retain the records for longer than 6 years if they wish. This requirement is applicable from 1 July Suppliers should review all records to ensure that the correct retention period is observed. From the date that the product was delivered to Rolls-Royce (also stated in A1.4). Rolls-Royce plc 2013 Page 5 of 18 Last updated: 27 June 2013

6 A1.4 A3.3 A3.3 A3.4 A3.4 SABRe states that category B records must be Retained for six (6) years minimum commencing from the date that the product was delivered to Rolls-Royce". Can the supplier dispose of these records at the end of the specified period? Is the tumbling E test sufficient to satisfy the requirements of sub-clause A3.3? Sub-clause A3.3 does not state how good the eyesight of inspection/verification personnel needs to be, only that it must be tested. What is the acceptable standard? Sub-clause A3.4 states the requirement for suppliers to inform Rolls-Royce if major audit findings are raised by a third party. How is a "third party" defined? For example, if a competitor to Rolls-Royce raises a non-compliance is the supplier required to inform Rolls-Royce? In the case of a make-to-print supplier, if Rolls-Royce has specified (in the product definition/drawing) a chemical that is restricted under Annex XVII of REACH, does such a request over-ride the SABRe requirement not to use such chemicals? Yes. Yes. The 'tumbling E chart' (in which the capitalised form of the letter E is presented in different orientations) is commonly used as an alternative to the Snellen chart, usually when the test subject is not especially familiar with Latin/western alphabet characters. See SABRe Definitions - visual acuity - Near N5 (Curpax) or J2 (Jaeger) or equivalent in at least one eye. Yes. A third party is any party other than the supplier or Rolls-Royce, by which definition naturally includes competitors. This applies to any major finding by a third party, as the finding could have wider implications which may impact on the product(s)/service(s) offered to Rolls-Royce. No. REACH is a regulatory requirement and must be complied with. A4.1 How do I know if a SABRe record (A4.1) is category A or B? Each section of SABRe identifies where a record is required to be maintained and specifies if those records are category A or B. A4.2 A4.2 Under what circumstances would a source change be required for moving from one machine to another inside a supplier's facility (e.g., from one furnace to another). Please define 'facility'. Does this mean a location/site, a building within a location or a sub-section of a building? The source change process needs to be followed if there is a potential impact upon the continuity of supply of product to Rolls-Royce. In case of doubt please seek clarification from your usual Rolls-Royce purchasing contact. A 'facility' is something that has a particular function. More usually this would be a whole building or, in some cases, a specific area within a building. Rolls-Royce plc 2013 Page 6 of 18 Last updated: 27 June 2013

7 A4.3 A4.3 A4.3 A4.3 A4.3 A4.3 A4.3 A4.4 Relating to the definition of 'conventional machining' if this is a special process that doesn t achieve final shape is approval required? Do SABRe requirements need to be cascaded to the sub-tier even if the sub-tier doesn t have or need Rolls-Royce approval (e.g., conventional machining suppliers)? When a supplier cascades SABRe to their sub tiers, does the whole of SABRe need to be cascaded or just the relevant parts (e.g., requirements for packing and labelling)? If a supplier to Rolls-Royce is sourcing from sub-tiers (e.g., outsourcing drilling operations) what level of QMS certification must the sub-tier hold? Is water jet cutting considered to be conventional machining? If a part is classified but the machining operations do not relate to the classified element of the design, can the conventional machining of this dimension be treated as unclassified? Do I need to flow down SABRe requirements to subcontractors / sub-tier suppliers? Is a receipt label still required for Rolls-Royce Corporation deliveries? Conventional machining would never be considered a special process, and vice-versa. Yes. SABRe should be cascaded in its entirety. It is then the responsibility of the supplier and their sub-tier to work together to identify which sections are applicable to their type and level of supply. The requirements of sub-clause A1.1 apply. No, water jet cutting is not covered by the definition of conventional machining. Please refer to SABRe definitions for a full explanation of the term 'conventional machining'. No. Classified parts must be controlled in accordance with the requirements of RRES Yes, as a supplier to Rolls-Royce your organisation needs to communicate (flow down) your organisation's requirements and Rolls-Royce requirements to subcontractors / subtier suppliers. Yes. A4.5 What is the definition of key supplier? Please refer to the SABRe Definitions document. Rolls-Royce plc 2013 Page 7 of 18 Last updated: 27 June 2013

8 A4.5 Is visual management (A4.5) mandatory? The word "should" refers to a preferred approach on implementing a capability that is expected to be followed. Any other approach to satisfy a should needs to be able to demonstrate that the approach meets the intent of the expectation. A4.9 A5.1 A5.1 A5.2 A5.2 A5.2 A5.3 A5.5 What is considered to be "Appropriate Transport"? Is this defined anywhere? There appears to be contradiction between the 24 hour response time stated in sub-clause 5.1 and the 48 hours required to contain quality issues in sub-clause 5.4? How should Note 1 of sub-clause A5.1 be interpreted? The note states "will" need clarity on whether this is a mandatory requirement or not. Is a mere paperwork check sufficient when conducting a product audit or must the product actually be measured as part of the audit? In sub-clause A5.2 the requirement for a response within 90 days appears contradictory to the need for "prior to shipment"? SABRe requires suppliers to "audit each manufacturing process". Does this mean that suppliers must audit every step of every process every year? How will the requirement to comply with SABRe be communicated in the sub-tier supply chain with regard to documentation? Salvage is not mentioned (returning product to specification, albeit by not following a standard process). How is this covered or should it not be allowed? The definition is stated in the requirement (i.e., delivered in a timely manner and ensures that the product will be received in a condition that is fit for purpose). A recovery plan is required within 24 hours if a supplier believes they have not or will not meet their delivery schedule(s). The 48 hour containment period relates to non-conforming product (see section A5.4). The Note is intended to clarify requirements in the main body of the text. Where a scorecard has been provided by Rolls-Royce it shall be used as the main KPI. It is not possible to verify dimensional acceptability to the product definition (which is required as part of a product audit) without physically measuring the parts. Therefore, physical verification will inherently form part of the audit. The requirement is for a response within 90 days or prior to shipment of product, whichever comes first. SABRe states that the audit programme shall be based on product and process risk. The level of audit for each process will be governed by this risk-based approach. Purchase orders placed on 2nd-tier suppliers should include the requirement to comply with SABRe. The incoming Certificate of Conformity/Release Note should also state the part has been released in accordance with SABRe requirements. Salvage operations are covered under the definition of rework (see SABRe Definitions document). Rework must always be performed in accordance with a defined/approved method. Rolls-Royce plc 2013 Page 8 of 18 Last updated: 27 June 2013

9 A5.5 A5.5 A5.5 A5.5 A5.5 Chapter B Chapter B Why is the term deviation permit now used, rather than a production permit, concession or waiver? Sub-clause A5.5 states "mark the product with the relevant concession category". SABRe used to give guidance on which categories were required to be marked and which were not. Does this guidance remain or must all categories now be marked? The advice on concession labels appears to have changed. Please confirm that these are now required for all concession categories? What happens if a part meets specified requirements (fit, form, function) but fails final inspection because of a visual defect? Where can suppliers get orange shipping labels for nonconforming product? If a supplier manufactures legacy parts which they have delivered to Rolls-Royce for many years without quality problems but the parts are currently manufactured using some processes that do not fully comply with all the requirements in Chapter B, do they still need to retrospectively apply these requirements to products with proven 100% delivered quality performance? Can Rolls-Royce please provide additional guidance and examples of exactly what is required in a characteristics matrix, PFMEA and control plan? The new terminology has been agreed in order to clarify understanding of the circumstances under which such a permit should be used. This change also provides parity with new internal Rolls-Royce GP documents. SABRe states "mark the product as indicated on the deviation permit / concession". The concession process has not changed in terms of labelling. If visual defects are a key product characteristic then they will be specified in the product definition. Any part not meeting the requirements of the product definition must be treated as non-conforming product (see section A5.4). It is the responsibility of the supplier to source/create their own orange shipping labels if required. There is no standard format, other than ensuring all of the required information is clearly marked/displayed. The fact that a product has a proven 100% quality record does not necessarily mean that the manufacturing processes are fully understood and controlled. Consult your usual Rolls-Royce purchasing contact for clarification. Forms can be found in the relevant sections of the SABRe document. These are industry standard practices and so a wealth of further guidance and support can be found by performing a simple internet search. Rolls-Royce plc 2013 Page 9 of 18 Last updated: 27 June 2013

10 B1.2 The requirement to respond to quote-related requests within a week may not be practical for some complex parts. What are suppliers to do in these circumstances? In circumstances where the 1 week limit may not be practical, a suitable alternative should be negotiated with your Rolls-Royce purchasing contact. B1.5 Is there a Rolls-Royce guide on acceptable OEEs? No. Further guidance, if required, can be found by performing a simple internet search on the subject. B2 How do we assess compliance to RRES90009? Compliance to RRES90009 is assessed as part of the SCA process. B2 B2.1 B3.1 Do the sub-clauses in B2 apply to proprietary parts and/or companies who only perform design activity (not manufacture) on behalf of Rolls-Royce? SABRe is an open access document to all suppliers but RRES90009 can only be accessed via password, even though it is referenced in SABRe. How can suppliers view RRES90009? What level of detail is required for the process map (i.e., would a route card be acceptable)? The requirements contained within B2 do not apply to proprietary parts. However, product design & development requirements are applicable to suppliers authorised by Rolls-Royce to create design definitions specifically for Rolls-Royce, using their own design rules and standards within the constraints defined in this document and/or the Rolls-Royce contract/purchase order. Where access to additional standards is required by a supplier to Rolls-Royce then it has been/will be provided upon request. It is the responsibility of the supplier to ensure that they have access to the latest version of all applicable documentation. This section specifically states that a process flow diagram is required; typically a route card does not satisfy these requirements. Training can be accessed via B3.1 What is the acceptable standard for a flow chart? SABRe states that a process flow diagram is required. The SABRe Definitions document further defines a flow diagram (or process flow chart). Guidance can be found in the Supplier Submission Preparation Guide and training can be accessed via B3.1 Does Rolls-Royce have any examples of a process map that covers all of the requirements in sub-clause B3.1 in one single map? Training can be accessed via Rolls-Royce plc 2013 Page 10 of 18 Last updated: 27 June 2013

11 B3.1 B3.11 B3.11 Do I have to develop a process flow diagram for every product? Where can I find the "Supplier Protection, Packaging and Labelling Guidelines" as referenced in sub-clause B3.11? Are the protection, packaging and labelling guidelines mandatory? A single process flow diagram may apply to a group or family of products (see SABRe Definitions for what constitutes a group or family of products). Training can be accessed via Supplier Protection, Packaging and Labelling Guidelines are available to view and download from the Global Supplier Portal (GSP). Yes, the protection, packaging and labelling guidelines state "The supplier shall", which indicates a mandatory requirement. The document also provides guidance information as to how the requirement needs to be applied. B3.2 Do I have to develop a value stream map for every product? A single value stream map may apply to a group or family of products (see SABRe Definitions relating to a group or family of products). B3.3 Does a characteristics matrix need to be done at individual part level or can it be done for families of parts? A characteristics matrix may apply to a group or family of products (see SABRe Definitions relating to a group or family of products). Training can be accessed via B3.3 What is the retention period for characteristics matrices? The characteristics matrix is an input into the PFMEA and the records need to be retained accordingly. B3.3 What is a characteristics matrix? What is it used for? See SABRe Definitions. Access training via B3.4 Does a PFMEA have to be compiled for every product? A single PFMEA may apply to a group or family of products (see SABRe Definitions relating to groups or families of products). Training can be accessed via B3.5 Inspection Plans are no longer mentioned in SABRe. Is this now covered by the Control Plan or are there differences? SABRe now refers to "test and inspection criteria" which relates to planning (i.e., what verifications are required for test and/or inspection). Training can be accessed via Rolls-Royce plc 2013 Page 11 of 18 Last updated: 27 June 2013

12 B3.5 Do I have to develop a control plan for every product? A single control plan may apply to a group or family of products (see SABRe Definitions relating to groups or families of products). Training can be accessed via B3.7 B3.7 For Measurement Systems Analysis, does Rolls-Royce specify that the ANOVA (ANalysis Of VAriance) method should be used? Does Measurement Systems Analysis need to be carried out on every individual gauge (e.g., every single set of callipers) or can it be done on a family of gauges? The ANOVA method is not a specific requirement in SABRe. Training can be accessed via MSA is normally conducted on each type of monitoring and measuring equipment, rather than individual devices. However, when measuring CCFs the individual piece of measuring equipment shall have a valid MSA. Training can be accessed via B3.7 Is MSA expected to be applied to CCFs and KCs only? No, the requirement applies equally to all product features and measurement methods. Training can be accessed via B3.7 B3.8 B4.1 B4.1 If a supplier does their own calibration in-house do they need to be certified to ISO/IEC17025 Sub-clause A4.4(c) requires the supplier to maintain records for 6 years (Cat. B) but sub-clause B3.8(a & e) states that records of product identification, etc., are to be retained as Category A. Please clarify this apparent contradiction. Sub-clause B4.1(d) refers to the need to ensure the "same unit" is used. What is meant by this? Measurement independence means that two sets of measurement equipment will be required but this will not be practical in many cases. How will this be managed? No. However, the measuring device used as the master reference needs to be traceable to national standards (ISO/IEC17025). Records of receipt inspection (A4.4) and records of traceability, identification and serialisation (B3.8) are not the same thing and each need to be retained in accordance with their respective sub-clause. SABRe Definitions states "Monitoring/measuring equipment are the devices used to monitor and/or measure a product or process and will use the same units of measurement as stated on the product definition.". This is to avoid introducing errors as a result of erroneous conversion calculations (e.g., Imperial to Metric calculations). Not necessarily. The measurement process needs to be independent, which could simply mean the same equipment is used but by a different operator - hence the need to conduct robust MSA. Training can be accessed via Rolls-Royce plc 2013 Page 12 of 18 Last updated: 27 June 2013

13 B4.1 B4.2 B4.2 B4.3 B4.4 B4.4 B4.4 B4.5 B4.5 Where in-process inspection is in place this is commonly done by the operator. Does this comply with the requirement for independent final verification? Is it acceptable to use a go/no-go gauge to verify capability or must variable data be used to prove stability/capability? What is the Cpk value whereby it is acceptable to move to reduced/sample inspection? SABRe no longer specifically mentions FAIR stage 2. Is this still needed? How is a part identified as a development part? Would it still require a FAIR? Do suppliers now require two separate CMM machines for independent checks? In Chapter C (C1.4) it states that the use of less than 25 parts can be authorised in certain circumstances for the production process run. However, it doesn t say the same for B4.5. Does this mean it is mandatory to have 25 parts? How can Cpk be calculated in situations where the data is not 'normal'? Yes, provided that the same individual is not responsible for final product verification of that same feature. Attribute data (go/no-go) can be used to prove capability using techniques such as defects per million. Variable data is used to establish Cpk values. Sub-clause B4.5 states a Cpk value of However, reduced and sample inspection may only be applied after the Control Plan has been approved by Rolls-Royce. See Note 1 of sub-clause B4.4. FAIR activity is to be conducted in accordance with AS9102. Rolls-Royce will identify to the supplier that the product is a development part. A FAIR is not required for products defined and identified by a development product number (unless required in the Purchase Agreement). No - see sub-clause B4.4, Note 3. As much data as possible should be collected pertaining to the features identified as a result of compliance with sub-clause B4.5. Training can be accessed via SABRe section B4.5 states "Calculate process capability only when the process is shown to be stable and in statistical control". Training can be accessed via B4.5 How are KCs (Key Characteristics) identified by suppliers? Please refer to SABRe definitions. B4.5 Who should suppliers contact for statistical advice? Advice and guidance on statistical techniques is available from a wide range of sources. A simple internet search should provide a wealth of information on this topic. Rolls-Royce plc 2013 Page 13 of 18 Last updated: 27 June 2013

14 B4.7 How do suppliers access RRES standards? This is shown on the Global Supplier Portal (Standards and Specifications) B5.1 B5.2 Chapter C Chapter C Chapter C Chapter C Chapter C Is Dual Sourcing considered to be PI or NPI? Are all suppliers expected to comply with Chapters A, B & C in this instance? Does the internal data collected as part of conformance to sub-clause B5.2 need to be fed back to Rolls-Royce? Is it the case that PPAP must be signed off by Rolls-Royce before the supplier ships any product? If so, is there an exception clause to this? Do suppliers need to cascade the full requirements of PPAP to their sub tiers? Is Trent 1000 Pack C1 considered as PI or NPI? How about Trent XWB? In any new project (including modification of existing products) how will Rolls-Royce communicate if it is PI or NPI? Is SABRe Chapter C applicable to my organisation? At what point do suppliers need to commence PPAP activities (i.e., before or after a contract is in place)? How does this process run in parallel with other Rolls-Royce processes such as Purchasing? Each supplier involved in the dual sourcing activity will need to comply with SABRe. Please refer to SABRe Definitions for an explanation of the difference between PI and NPI. SABRe does not state that this information needs to be submitted to Rolls-Royce but it must be available for inspection upon request. Please refer to sub-clause C Yes - please see sub-clause A4.3(c). The requirement to conduct PPAP activities will be communicated to the supplier via the Purchase Order or via the PPAP deployment matrix which is available to view and download from the Rolls-Royce Global Supplier Portal SABRe Chapter C (PPAP) is applicable to all suppliers (except those supplying to Global Indirect Purchasing) during NPI and PI activities and when specified by the customer. Chapter C (PPAP) will have a phased implementation and will be introduced on a product and project basis across the Rolls-Royce supply chain. The requirement to conduct PPAP activities will be communicated to the supplier via a PPAP applicability matrix which is available to view and download from the Rolls-Royce Global Supplier Portal (GSP) Please refer to the PPAP deployment plan shown on the Global Supplier Portal (GSP) Rolls-Royce plc 2013 Page 14 of 18 Last updated: 27 June 2013

15 C1.1 What is meant by "development product"? See SABRe Definitions - development. C1.4 FAIR activity will be performed on the "first production part to be delivered". Can the FAIR part come from the same production process run required by sub-clause C1.4 or must it come from a different, earlier run? The FAI Report must be conducted on the first production article, but this can form part of the PPAP production process run also. C1.5 How do I know what submission level to use for PPAP? The default is submission level 3 (see sub-clause C1.5) and always applies unless a different submission level is formally specified by the Rolls-Royce Technical Authority using either the Purchase Order or the Production Product Approval Checklist (PPAC) form. C Would we require 100% measurement for all 5 parts, even if they are castings? What is the definition of a "Proprietary Part"? Can you please provide guidance of which clauses of SABRe apply when cascading the requirements to a maintenance supplier. Why does the SABRe Definitions document differentiate between "Suppliers" and "1st tier Suppliers"? Who are Rolls-Royce partners? Are they subject to SABRe requirements? Measurement must be applied in accordance with the requirements of sub-clause C The product of companies other than Rolls-Royce group companies which are not covered by any Rolls-Royce specification or controlling document, are not National or International standard parts and are only available from that source. SABRe should be cascaded in its entirety. NOTE: The definition of "maintenance supplier" does not include those companies carrying out maintenance activities on Rolls-Royce facilities/production equipment as part of a Global Indirect Purchasing contract. Supplier' is the generic term for any organisation providing a service to Rolls-Royce (includes all 1st-tier, 2nd-tier, 3rd-tier etc.). The other definitions are included to differentiate between what a 1st-tier supplier is (receives a Purchase Order direct from Rolls-Royce and is responsible for the flow-down of requirements to any sub-tiers used) and what a sub-tier is (does not receive a Purchase Order from Rolls-Royce and the requirements are instead received from the 1st-tier). Partners are suppliers who have a vested financial and/or technological interest in a particular Rolls-Royce programme. These companies are required to comply with SABRe where applicable. Rolls-Royce plc 2013 Page 15 of 18 Last updated: 27 June 2013

16 Is the "Rolls-Royce Technical Authority" a person or an organisation? Can previous versions of SABRe still be viewed on the Global Supplier Portal? What are the triggers for retrospective actioning of Chapters A & B? Are the briefing packs which give more detail on how to (for example the briefing pack for FAIRs) also mandatory or just for guidance? What is the order of precedence in the event of a conflict between SABRe and other Rolls-Royce documents? What is the difference between SABRe Supplier Management System Requirements (Edition 2) and the previous version of SABRe used before 1 July 2012? Why is SABRe necessary when suppliers are working to their own QMS that has been assessed and certified by an external certification body? Is working to SABRe a mandatory requirement? Will my organisation be assessed by Rolls-Royce? Please refer to SABRe Definitions document. All previous versions of SABRe were removed on 1st July 2012 and will no longer be made available on the portal. Refer to SABRe section B5.1 for further information. Where a briefing pack states "the supplier shall" then the content is mandatory, otherwise the content is provided for advice. See SABRe Definitions. In all cases of doubt the supplier should refer to their usual Purchasing or Commercial point of contact for clarification. SABRe Supplier Management System Requirements (Edition 2) combines the previous 19 modules into a single requirements document which is simpler and more intuitive for suppliers (users) and is cross-referenced to industry best practice such as APQP and PPAP. SABRe stipulates any additional requirements and expectations specific to Rolls-Royce and refers to recognised industry standards and methods wherever possible (e.g., Process Flow Diagrams, FMEA, Control Plans, MSA, AS9102 etc.). Yes. This will normally be specified on the Rolls-Royce purchase order and may also be referenced as an integral part of specific contracts, terms of business or long term agreements. If your organisation is approved by Rolls-Royce then a surveillance assessment will be conducted periodically by one of our representatives to confirm compliance with SABRe, to ensure that such approval remains valid. Rolls-Royce plc 2013 Page 16 of 18 Last updated: 27 June 2013

17 Who is my Rolls-Royce purchasing contact? Who is my Rolls-Royce technical authority? What is a Rolls-Royce sector? What is a Rolls-Royce region? What is SABRe? What does SABRe do? To whom is SABRe applicable? Which forms do I need to use in SABRe? What is APQP? What is a product characteristic? Your Rolls-Royce purchasing contact is the person within Rolls-Royce who is placing an order or contract to buy a product. Your Rolls-Royce technical authority is the person within Rolls-Royce who is authorised to provide specialised technical expertise (i.e., design engineer, manufacturing engineer). A Rolls-Royce sector is a specific division of Rolls-Royce such as Aerospace, Gas Turbine Services, Nuclear, Energy, Marine, Global Indirect etc. A Rolls-Royce region describes the geographic location of a Rolls-Royce facility such as Rolls-Royce plc (UK), Rolls-Royce Deutschland, Rolls-Royce Corporation (USA), Rolls- Royce Canada etc. SABRe (Supplier Advanced Business Relationship) is the supplier-facing element of the Rolls-Royce Quality Management System. The purpose of SABRe is to formally communicate Rolls-Royce requirements and expectations to the global supply chain. SABRe is applicable to all suppliers or partners who supply product related to Rolls-Royce contracts / purchase orders, when specified in said contracts / purchase orders. Applicable sections of SABRe will state either FORMS of FORM Template. FORMS refer to the forms that shall be used (mandatory) in accordance with the relevant section of SABRe. FORM Template refers to available templates that can be used in accordance with the relevant section of this document. However, the supplier's own form may be used when shown to be equivalent. APQP or Advanced Product Quality Planning is a structured method of defining and establishing the steps necessary to ensure that a product satisfies the customer. Product characteristics are features or properties of a product, component or assembly that are described on the product definition (see SABRe Definitions). Rolls-Royce plc 2013 Page 17 of 18 Last updated: 27 June 2013

18 What is PPAP? Where can I find the SABRe Definitions document? PPAP (Production Product Approval Process) is used to establish confidence in suppliers and their production processes by demonstrating that all customer engineering design record and specification requirements are properly understood by the supplier and that the process has the potential to produce product which consistently meets these requirements during an actual production run at the required production rate. This document is available to view and download from the Rolls-Royce Global Supplier Portal (GSP) Rolls-Royce plc 2013 The information in this document is the property of Rolls-Royce plc and may not be copied, communicated to a third party, or used for any purpose other than that for which it is supplied, without the express written consent of Rolls-Royce plc. While the information is given in good faith based upon the latest information available to Rolls-Royce plc, no warranty or representation is given concerning such information, which must not be taken as establishing any contractual or other commitment binding upon Rolls-Royce plc or any of its subsidiary or associated companies. Rolls-Royce plc 2013 Page 18 of 18 Last updated: 27 June 2013