Darden Global Food Safety

Transcription

1 2009/SOM2/SCSC/WKSP2/003 Darden Global Food Safety Sbmitted by: Darden Restarants Examination of Hot Isses in Risk Analysis Workshop Singapore 1-2 Agst 2009

2 Darden Global Food Safety Ana Hooper Agst 2, 2009 Total Qality Mission In alignment with or Brand s s objectives, provide Darden Restarants with a competitive point of advantage, in terms of: The highest levels of food safety The cleanest restarants And food and beverage qality that always meets the Darden prodct specifications 2

3 Darden Restarants, Inc. Darden is the world s largest fll service restarant company Red Lobster, Olive Garden, Longhorn Steakhose Capital Grille, Bahama Breeze, Seasons 52 1,720 company owned and operated restarants in over 1000 North American commnities Employs more than 180,000 people in 49 states, Perto Rico and Canada Serves over 400 million meals to US cstomers annally Prchases from over 2,000 sppliers in the US and 35 contries 3 Darden Restarants, Inc.

4 Spply Chain Vision Restarant Spport Excellence COMPETITIVE ADVANTAGE SUPERIOR QUALITY, SERVICE, INNOVATION & VALUE Global Spply with World Class Vendors Sperior Processes & Systems (IT / Prchasing) Sperior Team Category Experts TEAMWORK SUPERIOR FOOD SAFETY & QUALITY 5 Darden Spply Chain Food Safety Management and Control Process Typical Prodct Safety Checks: Long after harvest, processing, distribtion Darden Inspection at the Sorce: Inspect prodct and processes at the sorce Provide immediate feedback on food safety Random testing at end Inhibits feedback for process improvements Darden Process Complete microbiological/chemical testing before prodcts are shipped to the U.S. sing FDA approved methods Lot nmbers and traceability systems ensre prodct tested is prodct received Raw Material Sppliers Manfactrers Distribtors Restarants Gests Food Protection Darden Inspects at the Sorce Data into information Continos system improvements Timely problem identification, resoltion & commnication 6

5 Darden Restarants Global Food Safety FOOD SAFETY IS IS OUR #1 PRIORITY International Team of Food Safety and Qality Professionals Over 50 Biologists, Food Scientists, and Pblic Health Professionals Located Arond the World 17 Field Plant Inspectors in US and 10 foreign contries who inspect food plants, prodcts and processes 20 Field Total Qality Managers who review and certify in-restarant processes The best way to ensre qality is to go to the sorce Utilizing a Risk Based, Hazard Analysis of Critical Control Points (HACCP) Approach Ensre: Food safety practices are integrated at all levels of the spply chain Highest level of secrity to the Darden spply chain (domestic & international), with traceability from pond to plate / farm to fork 7 Darden Restarants Global Food Safety Total Qality Risk Based HACCP Focs: Darden and Third Party Verification of Qality and Food Safety FOOD SAFETY IS IS OUR #1 PRIORITY Bilding food safety into the process vs. inspecting food safety into the prodct Process controls at the sorce Ô Ensre food safety throgh raw material and prodction process controls Ô Clearly Defined Prodct Specifications Ô Plant Inspections/Process Validation Spplier and Darden verify prodcts meet specifications tilizing FDA approved methodologies in select 3 rd party laboratories Identify key food safety risks and test for them Ô Microbiological testing Ô Chemical testing Darden Qality Specialists act as teachers and consltants at the prodction sites Data analysis to drive continos process improvements, ensre reglatory compliance and crises resoltions Ensre traceability and visibility for recall control and corrective actions 8

6 Total Qality Processes Strategic Steps Gests 9 Darden Restarants Global Food Safety Benefits of Point Sorce Inspection Inspection program shifts to the sorce ; becoming proactive vs. reactive Reslts in safer, more consistent prodcts Indstry proactively engaged in food safety edcation and spplier training Focs resorces on least developed spply sorces

7 Darden Comprehensive Food Safety Model Food Safety Edcation Spplier Engagement Extensive network of external consltants Darden Food Safety Inspectors act as teachers/consltants Processes and Tools Development of Good Mfg. Practices HACCP Point of Origin Inspection Food Safety Data Monitoring and Corrective Actions CONSUMER SAFETY Clearly defined prodct specifications On-site process validation Monitoring spplier data for continos improvement Traceability & Visibility Indstry Leadership Service Excellence GAA/NFI Standards Committee NRA QA Exective Stdy Grop United Fresh Prodce Association Prodce Marketing Association Food Safety Leadership Concil Tomato Concils National Cattlemen s Beef Association Government and Reglatory Partnership Conference of Food Protection FDA, USDA, CDC State Pblic Health Associations Crisis Management Problem resoltion Recall Capability 11 Thank Yo! 12