Innovative automation and digitalization solutions boost speed and efficiency siemens.com/logistics

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1 Cargo Handling Systems Innovative automation and digitalization solutions boost speed and efficiency siemens.com/logistics

2 Air cargo: Content 2 Air cargo: Get ready for growth 4 Your one-stop shop for cargo handling systems 6 From end to end, we have you covered 8 Your gateway to digitalization 12 First-class customer services: Keeping performance up 13 Concepts on the horizon 14 Spotlight on our capabilities: Ongoing projects and major references 2

3 Get ready for growth When time is of essence, there is no better alternative than air cargo. In fact, air cargo is a vital motor of the global economy. According to the International Air Transport Association (IATA) which counts 265 airlines worldwide among its members air cargo represents over 35 percent of global trade by value, or nearly 5 trillion in goods. Cargo planes and the belly spaces of passenger aircraft are regularly packed with perishable goods, such as food and flowers; time- and temperature-sensitive pharmaceutical products like vaccines; and electronic devices. And then, of course, you have letters and the many express parcel deliveries from e-commerce companies. The sector also brings in money for airlines: Today, air cargo generates annual revenues of almost 45 billion, report IATA members. And the trend is positive: After years of minimal growth, the air cargo sector is now bracing for increasing demand. Fueling the trend are strong export orders, e-commerce and a higher need for temperature-sensitive supply chains. With an eye on the potential of air cargo, IATA calls on all airlines to commit to air cargo modernization. Targets include improving quality and enhancing safety. To gain more transparency, speed and efficiency, implementation of modern electronic processes has become an important lever. Digitalization along the entire logistics chain is a key enabler for the development of innovative services and solutions. IATA calls on all airlines to commit to air cargo modernization. With its combined offering of automation and digitalization solutions, Siemens Postal, Parcel & Airport Logistics is in a perfect position to support the air cargo industry in its quest for modernization. Air cargo is a vital motor of the global economy. 3

4 Your one-stop shop for cargo Today, air cargo represents over 35 percent of global trade by value, or over 5 trillion in goods. And the sector is bracing for increasing demand. 4

5 handling systems Siemens Postal, Parcel & Airport Logistics is a leading provider of innovative products and solutions in the fields of baggage and cargo handling. The unit s customers include prestigious airports and airlines on every continent. Our customers benefit from a complete range of services, from planning, design, installation and commissioning to training, maintenance, upgrades and modernization throughout a solution s life cycle. Our more than 3,000 employees worldwide provide these services from our own regional subsidiaries in Europe, the Middle East, Asia and the Americas. Wherever you may be, our experts are close at hand. Siemens is a trendsetter and market leader in airport logistics. When you place your project in Siemens hands, you are working with a trendsetter and market leader in airport logistics. Our experienced specialists start by examining your business requirements and then together with you determine which technology to use. Decisive factors include the volume of cargo handled annually and possible plans for expansion. We are able to cater to all needs big or small. Not only do four of the world s top ten cargo airports rely on our technology, but also midsized cargo centers in all markets. Whether your project involves integrating individual solutions, expanding an existing arrangement, or installing a complex and fully automated turnkey solution, our engineers can handle all tasks. In doing so, they consistently make use of automation and digitalization. These forward-looking concepts improve processes and increase efficiency which help airports enhance their competitive position. As a proven expert in automation and digitalization, Siemens is the partner of choice for innovative and flexible equipment as well as intelligent software. Partnering with Siemens means getting the best solution for today and tomorrow. Customer benefits Extensive system engineering: From the first sketch, using simulation and emulation tools, to the installed, ready-to-operate cargo handling system Process improvements: Decades of airport experience combined with our innovative and flexible equipment and proven software to boost your processes Comprehensive project management: Crucial for the successful and timely delivery of any infrastructure Lorem ipsum dolor project, greenfield and brownfield projects alike Reliable system integration: Bringing it all together for our customers, providing them with a state-of-the-art cargo handling system that can grow and adapt as needs change Life-cycle partnership: Safeguard the performance of cargo handling systems over their entire lifetime and, if required, the supply of upgrades and modernization 5

6 From end to end: Every step of the way, we are at your side. Solutions from Siemens are designed to improve the speed and performance of your cargo terminal whether your focus is on export, import or transit. For more than 50 years, we have been cooperating with our global customers and partners to provide the most modern solutions for all processes, from planning through to implementation. Here are some of our solutions for the core areas in an air cargo terminal: Truck on- and offloading The function of the truck dock or reception area is to accept ULDs from trucks at various heights above road level. And as the link between the landside and airside, solutions in this area have to support fast and flexible processes. Siemens offering for truck docks is tailored to your needs and includes everything from weighing scales to operator cabins. Is the focus on speed? A special offering from Siemens is the movable truck dock. It supports ULD transfers from several trucks at the same time. The result is even higher output. Bulk handling Fork lifts and pallet movers are basic tools of the trade in the bulk and pallet storage area. In addition, Siemens also offers its ULD-Mover. With it, ULDs can be picked up from floor level and maneuvered inside and around a cargo terminal for example to the workstation to speed up the commissioning process. In many cases, ULDs have to be stored until takeoff time. For optimized cargo storage, we integrate small, manually operated systems all the way to complex, automatic systems for several thousand ULD and bulk cargo storage locations. Buildup and breakdown Freight is selected and consolidated at the workstation or buildup and breakdown area. Siemens has developed an extensive product portfolio for this zone that integrates all Truck on- and offloading Bulk handling 6

7 We have you covered We cooperate with our global customers and partners to provide the most modern solutions for all processes, from planning through to implementation. safety aspects. For example, our workstations can be designed as a fixed or sink-in version in either a wide or narrow configuration. We also offer a workstation that forklifts can drive over. Another key product for buildup and breakdown is the slave pallet. This manually operated roller deck can be comfortably moved with special pallet movers for an added degree of flexibility inside the warehouse. 100,000 cargo planes take off every day Source: IATA 18.6 million Dollar worth of goods are transported per day Buildup and breakdown 7

8 8 Internal transport ULD storage Internal transport From one end of a hall to another and up and down in storage systems: ULDs frequently have to be moved within a cargo handling facility. The solutions have to be safe for operating personnel, and of course economical. Whatever your requirements, Siemens has just what you need. Our portfolio includes transfer vehicles for horizontal movements, elevating transfer vehicles for multi-level cargo handling systems all the way to stacker cranes that can reach heights of up to 40 meters. ULD storage The cargo storage system is used to store ULDs or pallets. Every cargo compartment can be designed to hold one or multiple ULDs or pallets. The cargo compartment is equipped with a roller deck on which the ULDs move. Generally speaking, there are two types of roller deck that can be installed: a friction-driven or a motor-driven roller deck. Siemens offers both, and aligns the solution with the internal transport technology in place. For temperature-sensitive products like food, flowers and pharmaceuticals, Siemens implements special cold and deep-freeze storage areas for ULDs at air cargo terminals. Airside transfer After ULDs and pallets have been processed in the cargo terminal, they are transferred to the airside via the dolly dock. At the same time, the dolly dock serves as the incoming position for ULDs and pallets unloaded from incoming flights for further processing in the cargo terminal. 8

9 Airside transfer As your partner, we can integrate any necessary security equipment in your air cargo terminal. Security As your experienced partner, we can integrate any necessary security equipment in your air cargo terminal. This includes systems that scan ULDs and bulk freight to detect stowaways, improvised explosive devices (EDS/HDX), weapons, drugs and contraband. Video monitoring and fire protection systems are also part of the offering. We design the security system in accordance with your requirements and system layout to guarantee optimized material flow. For the transfer to and from the airfield, the dolly docks are height-adjustable. Depending upon the cargo terminal s configuration, a range of options is possible: examples include friction- or motor-driven roller decks, roller ball mats, weighing scales and protection barriers. 9

10 Your gateway to digitalization Control room All stakeholders in a supply chain from suppliers and trucking companies to freight forwarders and airlines have to exchange data. Today, each party is generally using its own in-house IT system, and there is hardly any standard regarding protocol and format. We help you break down these barriers. Siemens Postal, Parcel & Airport Logistics and its subsidiary AXIT have IT solutions for the complete logistics chain. The new LogX4 platform combines all software products including AXIT s transport management software AX4. I mproved processes and increased efficiency are the result. And that translates into an enhanced competitive position. Highest transparency For cargo terminal operators, the software applications AX4, Dock&Yard Management, Planning, Prediction & Control and Cargo Compact create a new standard of transparency for cargo terminals. 10

11 The cloud-based AX4 software integrates all processes and data from all partners in the supply chain. It permits the coordination of transport operations between and at hubs. The employees responsible for cargo handling know the transport routes as well as the exact anticipated shipment volumes at an early stage, which enables them to plan their capacities and delivery time slots with much greater precision and efficiency than ever before. Once the truck has arrived at the cargo terminal, the Dock&Yard Management tool takes over from the entrance at the gate during unloading or loading until departure from the hub to ensure seamless integration of the transport and turnaround processes. Planning, Prediction & Control helps maximize throughput at minimum resource needs. All processes and capacities are modelled by the tool. Actual loads are mapped to the model, and using simulation the optimum resource needs are derived to fulfill the requested service level agreements. Hence, bottlenecks are identified in advance, giving the terminal operator sufficient time to take counteractions. Within the terminal, all material flows are mapped and optimized by the proven Cargo Compact software (see info box). In the future, air cargo processes will increasingly be automated and digitalized. More physical objects are digitally captured and become part of the Internet of Things (IoT). The physical objects will be connected by process models, and the data they produce will be saved in data lakes. These collected data, in turn, will serve as a basis for subsequent analytics, such as for forecasting and planning. It will also become possible to perform computing processes in the cloud. Siemens is ready to support your digital transformation process. Cargo Compact software takes everything into consideration Within the terminal, all material flows are mapped and optimized with Cargo Compact. The software manages the business processes in the terminal and guides the material flow required for import, export and transit, including buildup and breakdown as core processes. Cargo Compact helps ensure that cargo is handled according to specifications and time schedules. Transparency is an essential aspect, as all documentation is transferred to the different stakeholders automatically and it can even be viewed using handheld devices. Plus, every action in the terminal is recorded and the data can be used to provide statistics and dashboard KPIs. Remote operations are supported with Cargo Compact. Finally, maintenance tools monitor equipment usage and provide notices at an early stage. 11

12 First-class customer services: Keeping performance up In addition to a reliable and efficient system, quality services are a further major value-adding factor in the total cost of ownership and the fastest possible return on investment. We therefore support the performance of systems over their entire lifetime including upgrades and modernization. Services are also available for non-siemens systems. Around 40 airports worldwide cooperate successfully with us on the basis of long-term contracts. The airports benefit from a comprehensive portfolio of modular and customizable technical services. In many airports, such as the Cathay Pacific Cargo Terminal in Hong Kong, Dubai International, Munich Terminal 2 and Madrid-Barajas, Siemens own teams of operation and maintenance (O&M) experts ensure that baggage and cargo handling systems operate smoothly and at maximum efficiency. The dedicated and experienced local teams on site are highly familiar with the installed technology and secure immediate resources for all service aspects. They place great importance on preventive maintenance to avoid system downtime and service interruptions. Should faults occur despite the preventive measures, the on-site Siemens team takes care of troubleshooting. Our personnel work alongside the airport staff at multiple levels, forming an integrated operations and asset care team. KPIs for excellent results In many cases, jointly established key performance indicators form the basis for O&M contracts. A case in point is the contract with Dubai International for Terminals 1, 2 and 3 as well as the cargo handling system in the vicinity of the Dubai Flower Centre. A performance-based contract scheme ensures the highest service standards across the airport. Quality services are a major value-adding factor. For O&M contracts, we employ state-of-the-art technologies. An example is the remote monitoring and service of the software system Siemens installed at the Cathay Pacific Cargo Terminal in Hong Kong. Via secure channels, software data are transferred to the Siemens control room. From there, technicians can monitor how the software is functioning. If service becomes necessary, updates are carried out remotely. Airport operators who partner with Siemens on long-term O&M contracts benefit in many ways: Their systems operate properly over their entire lifetime. In addition, Siemens engineers run facilities with an eye on saving energy, and that translates into money savings. But the most important advantage is that operators know that their cargo terminals are in the best hands at all times. 12

13 With the innovative Siemens matrix concept, the cargo storage area and transport medium are combined into a single unit. Continual innovation: Concepts on the horizon Siemens makes sure that its customers are fit for the future. Therefore, our engineers take a proactive approach to developing the technologies of tomorrow. The goal in a nutshell: continuously increase the operational efficiency and optimize resource utilization. In regard to hardware, our engineers are coming up with various innovations, such as the matrix concept. With it, the cargo storage area and transport medium are combined into a single unit. Among the advantages are fast access time and short travel paths. Cargo matrix boasts compact construction, so less space is required. Plus, the system can be easily expanded. Revolver ULD storage is another innovation capturing market attention. This system has six chambers, each equipped with conveyors that are rotated around their own axis by a steel structure, similar to a Ferris wheel. The conveyors in the chambers are held in a horizontal position by a gear system. In comparison to conventional systems, the advan- tages of revolver ULD storage include lower construction costs, higher performance and shorter waiting times. One of the biggest trends, however, is digitalization in cargo centers. Digital offerings such as LogX4 and AX4 integrate data from all stakeholders, from incoming and outgoing freight forwarders, from ground handlers, and from airlines. Data lakes from all processes are generated and used for subsequent analytics, whether for a central cargo control tower or for a dedicated sub-process. Functionalities include displaying crucial KPIs in dashboards, precisely forecasting resource needs based on actual load data, predicting forthcoming operational bottlenecks, and evaluating suppliers performance, for example in regard to punctuality. The complete supply chain from end to end is covered with the cargo hub in its center. The result is full transparency of all processes. Siemens gets all stakeholders ready for tomorrow. 13

14 Spotlight on our capabilities: Ongo 14

15 ing projects and major references dnata Cargo Dubai International Airport Digital handling of all landside processes with the cloudbased software platform AX4 Automation inside the terminal upgraded with Cargo Compact software End-to-end digitalization of processes tailored more closely to customer requirements Cathay Pacific Cargo Terminal Hong Kong International Airport Storage and conveying systems as well as electrical equipment for the new terminal Fastest possible throughput times for cargo and shortest possible waiting times for planes and trucks Tailored solution for a high volume of transit and export cargo Dubai World Central Al Maktoum International Airport Multilevel storage area with capacity for more than 800 ULDs Cold and freezer rooms for processing and storage of perishable cargo Cargo Compact software ensures maximal operational performance Emirates Cargo Mega Terminal Dubai International Airport Wireless automation to primarily process transshipment cargo Construction with a series of modules; fully operational in 2008 Enhancement of cargo processing capacities to increase capacity Taiwan Air Cargo Terminal Ltd. Taiwan Taoyuan International Airport Planning, design and delivery of equipment from Siemens in the framework of an extension Efficient, smooth and timely air cargo handling thanks to highly automated system with Cargo Compact software The latest standard operating procedures for ground aircargo handling services in import, export, consolidation and transshipment Turkish Cargo Istanbul Ataturk International Airport Modern conveyor systems for the new cargo terminal State-of-the-art equipment for efficient cargo handling and shortest possible waiting times With proximity to Asia and Africa, Ataturk Airport is an important cargo hub LAN Cargo S.A. Miami International Airport Semi-automated cargo handling system in a refrigerated environment for handling ULDs with flowers and fruits from South America A roller conveyor system for faster throughput and less damage to shipments Main connecting point for cargo between Latin America and the world Photo credits: Cathay Pacific Services Ltd.: cover, pages 6-10; dnata: pages 4, 14 15

16 Published by Siemens Postal, Parcel & Airport Logistics GmbH Lilienthalstrasse 16/ Constance Germany Copyright: Siemens Postal, Parcel & Airport Logistics GmbH 2017 Siemens disclaims any liability for any information as contained in this document or any other media such as brochures, advertisements, catalogues or as is otherwise brought to your attention, whether originated by Siemens or any other third party. Siemens reserves all rights with respect to the content of this document, which shall not be reproduced, copied, modified or disclosed in total or parts thereof to any other party without Siemens prior written consent. FB-EN AP-CA