STATEMENT PRINTING SERVICE

Transcription

1 INSERT SPECIFICATIONS The following guidelines and specifications apply for all inserts (newsletters, leaflets, flyers, etc): Minimum Size: 3 1/4 inches x 5 1/4 inches Maximum Size: 3 7/8 inches x 8 7/8 inches (size of standard #9 envelope) Fold: Must have clean edge basic letter C-fold. Z-fold is NOT accepted. Weight: Should be at least 24-lb or 28-lb bond paper Indicate on the transmittal sheet How Many Different Types of inserts, i.e. zero, one, two, three, four, five, etc. You do not need to indicate the actual quantity of inserts. Send an adequate supply/quantity of inserts. Copies are not created. No staples or paper clips. Identify your Credit Union by ensuring that your credit union s name is shown on the exterior of each box/package. Inserts that cannot be identified and associated to your credit union are subject to be refused and discarded. Whenever a 3rd Party is providing the inserts, you are responsible for instructing them on the specifications, quantities, shipping instructions, etc. CBS and ScannSort, Inc. reserve the right to refuse inserts that are not in compliance with the specifications stated herein. Inserts that do not conform to these specifications cannot be guaranteed to work in the automated folding/inserting equipment and therefore are subject to additional handling charges, additional time requirements, and/or are subject to be refused and discarded. Due to the variables and variations in paper quality, CBS and ScannSort, Inc. reserve the right to make the final judgment on whether or not inserts can be used in the folding/inserting equipment. CBS and ScannSort, Inc. assume no responsibility nor liability for any non-conforming, unusable and/or inappropriate inserts. SHIPPING INSTRUCTIONS FOR INSERTS All inserts (newsletters, leaflets, flyers, etc.) should be shipped to the following address: ScannSort, Inc. Attn: CBS SPS 920 Brenner Street Winston-Salem, NC 27101

2 ENVELOPE SPECIFICATIONS The following guidelines and specifications apply for all envelopes that are supplied by other than CBS. You must indicate on the transmittal who is providing the envelopes. As a general rule this is typically CBS. However, there may be occasions when you are providing the envelopes. If a 3rd party is providing the envelopes you are responsible for instructing them on the specifications, quantities, shipping instructions, etc. CBS reserves the right to refuse envelopes that are not in compliance with the specifications stated herein. CBS cannot guarantee that envelopes provided by other than CBS will be compatible with our automated folding/inserting equipment. There will be additional handling charges and additional time requirements for envelopes that do not fall within these specifications. The envelopes window must meet U.S. Postal Service guidelines and must be large enough to accommodate the 3 or 4 line address area as printed on the statements. Specifications: All envelopes must fall within these specifications: MINIMUM MAXIMUM Length (top to bottom): 3.25 inches 9.50 inches Width (left to right): 6.50 inches inches Flap Height: 1.25 inches 3.25 inches Paper Weight: 24 lbs. 28 lbs.

3 PRICING STRUCTURES TURN-AROUND TIME WRITE-IT-DOWN, NO VERBAL SHIPPING SERVICE PRICING STRUCTURES Typically and as applicable prices are based upon a per statement page or a per piece basis. Prices are based upon a one-part generic statement form. One-part means a single sheet which includes standard verbiage on the front and back. Generic means that the credit unions name, address, etc information will be printed by the computer. Any applicable shipping charges and postage charges will be additional. Any applicable handling charges for manual preparation of inserts, etc. will be additional. TURN-AROUND TIME The statement printing services are based upon a not more than seven business days (excluding holidays) turn-around time, i.e, CBS will return (ship or mail as applicable) the primary printed copy of the statements within seven business days (excluding holidays) from the date ALL statement information has been received at the office of CBS. ALL shall be defined to include, but not limited to, media, inserts, envelopes as applicable and a properly completed transmittal sheet. Out-of-our-Office - Out-of-our-Control CBS will certainly do everything possible to prevent any delay in your receiving of the statements, but once the statements have been shipped out of our office, then we do not have any control over the delivery time. WRITE-IT DOWN, NO VERBAL CBS will do everything to make using the statement printing service as easy and accommodating as possible. Therefore, in the best interest of all parties and to insure that verbal communications are not incorrectly translated and/or forgotten, we must require that any instructions, requests for changes, requests for special items, etc. be communicated in writing. SHIPPING SERVICE (As applicable) CBS normal method of shipping will be United Parcel Service (UPS) or Federal Express (FedEx) using their ground delivery service. At your discretion and with written instructions from your credit union and for additional charges a 1-day, 2-day, 3-day, etc. service can be used.

4 NAME CHANGE RANDOM SAMPLING EXTRA HANDLING NAME CHANGE On some occasions there may be a need for the return address information that prints on the member statements forms to be other than your credit union, i.e. Supervisory Committee, and Auditing firm, etc. When/If this need arises for your credit union it is necessary for you to make the appropriate name, address, etc. changes on your computer before you process the statements that are to be sent to CBS. Please note that the timing on when you make this type of change is important, so contact a customer support representative. RANDOM SAMPLING On some occasions your credit union may have a need for random samples of the member statements to be pulled from the rest of the statement forms, i.e. Supervisory Committee, an Auditing firm, etc. When/If this need arises for your credit union it is important for you to understand that CBS random sampling statements will be printed, pulled and distributed flat, i.e. not folded and/or inserted into any envelopes. This service may require additional time requirements (which may affect the turn-around time). EXTRA HANDLING Whenever situations exist such as, but not limited to, manual preparation of inserts, more than two inserts, unfolded and/or improperly folded inserts, random sampling, etc., then in such an event, CBS reserves the right to assess additional handling charges and additional time (which may effect the turn-around time). Not less than one day and not more than three days of additional time may be required whenever extra handling situations occur.

5 PRICES (Subject to change without notice) SERVICE LEVEL A includes $ / page Statement Forms Printing ONLY Statement Forms are provided by CBS SERVICE LEVEL B includes $ / page Statement Forms Printing Statement Forms are provided by CBS Folding of Statement Forms Envelopes are provided by CBS Inserting 1st Insert into Envelopes (If Applicable) Inserting 2nd Insert into Envelopes (If Applicable) Inserting Statement Forms into Envelopes INSERTS (3rd, 4th, etc.) $ / page FOLDING INSERTS (By Machine) $ / page or minimum of $35.00 (whichever is greater) MANUAL HANDWORK: SORTING/BANDING $ / page or minimum of $35.00 (whichever is greater) RANDOM SAMPLING $75.00 minimum CD-Rom MEDIA CREATION $50.00 / CD (for 2nd copy of the statements)