Call us now at or to or for further information and confirmation.

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1 Call us now at or to or for further information and confirmation. Appreciate if you can forward the mail to related colleagues or friends who might benefit from the program Warmest Regards, Ms Chan / Ms Chin Yin Skype: hbj.gdp Website: MOF Registered: MANUFACTURING SERIES 3 rd & 4 th May Understanding of Lean Manufacturing 5 th & 6 th May Kaizen & Performance Improvement 17 th & 18 th May Production Planning, Scheduling & Inventory 7 th & 8 th June Productivity & Cost Improvement For Production Supervisor & Executive 14 th & 15 th June

2 Good Laboratory Practices (GLP) & Effective Laboratory Safety Management 16 th & 17 th June Single Minutes Exchange if Dies (SMED) 24 th & 25 th June Lean Building Block Value Stream Mapping (VSM) 28 th & 29 th June Determine The Root Cause : 5 Why 13 th & 14 th July Poka Yoke Basic of Zero Quality Control (ZQC) 15 th & 16 th July Failure Mode & Effect Analysis (FMEA) PURCHASING SERIES 17 th & 18 th May Supplier Quality Management 17 th & 18 th May Right Procurement Skills for Non Procurement Exe/Managers 20 th & 21 st May

3 Excellence In Lean Supply Chain Management 7 th & 8 th June Creating Value Through The Basis of Purchasing 21 st & 22 nd June The Power of Advance Negotiation Skills 23 rd & 24 th June Strategic Procurement Techniques In Increasing Company Profitability 8 th & 9 th July Customer Relationship In Profitable Purchasing 15 th & 16 th July Advanced Purchasing Practices 20 th & 21 st July Cost Reduction Techniques & Effective Negotiation Skills 22 nd & 23 rd July Purchasing Techniques for Buyers WAREHOUSE, INVENTORY, SHIPPING & LOGISTICS SERIES 10 th & 11 th May

4 Effective Warehouse Security & Loss Prevention 12 th & 13 th May Hidden Logistic Costs & Risk In International Trade 17 th & 18 th May Effective Warehouse Management Skills - confirmed sessions 19 th & 20 th May Vendor Management Inventory (VMI) 25 th May Understanding The Customs Act 1967 and How to Classify your Goods Correctly according to the HS Code 27 th May - confirmed sessions Getting Started on GST Implementation for Industries 9 th & 10 th June Pengendalian Gudang yang Efektif 10 th June Practical Incoterms 2000, Marine Insurance & Letter of Credit 14 th & 15 th June

5 Cost Effective Shipping & Logistic Department Management 14 th & 15 th June Inventory Management & Control For Profitable Investment 27 th & 28 th July Perancangan & Pengawalan Inventori SALES & MARKETING SERIES 10 th & 11 th May Creative Sales & Customer Service Satisfaction 19 th & 20 th May Customer Relationship Management & Service Excellence 3 rd & 4 th June Customer Care Excellence For Front Liners 9 th & 10 th June Excellence Strategies Sales Planning Management 1 st & 2 nd July Aggressive Selling and Upselling Frontliners 6 th & 7 th July

6 Telephone Skills & Customer Care 15 th & 16 th July Consultative Sales Hunter Skills Improvements 22 nd & 23 rd July Sales Support Image Building HUMAN RESOURCE SERIES 19 th & 20 th May Effective Human Resource Department Management 23 rd & 24 th June Human Resource Management Skills For Non HR Exe/Manager QUALITY SERIES 12 th & 13 th May Statistical Process Control (SPC)-advance module 21 st & 22 nd June Effective Implementation of QCCs With 7QC Tools 23 rd & 24 th June Quality Awareness Basis Of Zero Quality Control (ZAC)

7 8 th & 9 th July Managing The QC Lab MANAGEMENT SERIES 3 rd & 4 th May Effective Motivation & Leadership 4 th & 5 th May Developing Business Strategies 5 th & 6 th May Building Professional Secretaries, Office Administration and Personal Assistant 5 th & 6 th May Effective Communication & Powerful Management Skills 6 th & 7 th May confirmed sessions Sikap Disiplin dan Perkembangan Pasukan 12 th & 13 th May Leading for Success 13 th & 14 th May Designing & Implementing a Succession Program

8 17 th & 18 th May Creative Problem Solving & Decision Making 25 th & 26 th May - confirmed sessions Enhancing Executive Performance 1 st & 2 nd June Pembentukan Penyelia Yang Efektif Dan Berkebolehan 1 st & 2 nd June Personal Development & Effectiveness for Profit Contribution Towards Company 28 th & 29 th June Creativity Innovation Ideation Brainstorming 1 st & 2 nd July Role As a Production Supervisor/Executive 5 th & 6 th July Managing Change in Leadership Role 6 th & 7 th July Structuring Roadmap & KPIs for Hotelier

9 OTHERS 5 th & 6 th May Total Productive Maintenance (TPM) 6 th & 7 th May Effective Report Writing - confirmed sessions 10 th & 11 th May Communication & Relationship Management 12 th & 13 th May Structuring Road Map & KPIs For Hoteliers 14 th May 5s & 7 Waste 19 th & 20 th May Survival Skills In Increasing Productivity For Executive/Manager 26 th & 27 th May Effective Motivation & Leadership 3 rd & 4 th June Creating a Culture Change Through 5S

10 10 th June 5s Housekeeping 11 th June Filing & Documentation 16 th & 17 th June Maintenance Planning, Estimating, Schedule 24 th & 25 th June Essential Communication Workplace Business & Report Writing And Presentation Skill For Executive 22 nd & 23 rd July Project Management 27 th & 28 th July 5s 7 Visual Management 27 th & 28 th July Professional Presentation Skills ESH Series 19 th & 20 th May

11 Keselamatan & Kesihatan Pekerjaan (OSAH) 24 th & 25 th May ISO Environmental Aspect Impact Assessment 8 th & 9 th July First Aid & CPR